319 Management Support jobs in South Africa

Brief description

The purpose of this position is to perform administrative support functions within the Durban Cash Centre of the South African Reserve Bank (SARB), to support its programmes and overall operations.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Engage in short-term planning and perform the tasks defined in the work plan, in collaboration with the team leader.
• Perform general administrative tasks in support of the programmes and overall operations of the Currency Management Department (CMD), which include records management, correspondence and procurement-related matters.
• Perform general administrative tasks in support of CMD's financial administration and ensure timely submission of accurate payment information.
• Support the team leader in his/her role as a sub-records and asset manager as well as training, facilities, information technology (IT) and fixed assets representative, and in effectively managing the requirements and resources of CMD.
• Provide support to the team leader in monitoring and maintaining the business continuity planning (BCP) process and Occupational Health and Safety Act 85 of 1993 (OHS Act) responsibilities, where appropriate.
• Provide support in the coordination of CMD's risk and compliance management processes as well as in the maintenance of its risk matrices and action plans emanating from internal and external audits.
• Provide administrative support in the preparation of the annual budget and the monitoring of budget-related expenditure.
  Engage effectively with stakeholders both internal and external to CMD- that render services to CMD.
• Perform administrative duties on an ad hoc or projects basis, as requested by the team leader, while ensuring compliance with relevant guidelines, standards and policies.

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African market.

We're all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

The successful candidate will be responsible for providing an effective and comprehensive administration support service to the Business Manager, to ensure a clear focus on the sales strategy.

1. Management Practices

2. Provide effective and comprehensive administrative support services to the Business Manager with the management of Financial Advisers in Managed Outsourced Businesses, including but not limited to:

3. Assist BM with enquiries/queries of commission statement and permits
4. Assist BM with enquiries/queries of the recruitment and registration processes
5. Scheduling and organizing management and unit meetings
6. Brand control and management
7. Communication of recognition and awards results
8. Financial management support to Business Manager (e.g. Adhoc Financing; Budget management; In-Service and Out-service debt management)
9. Coordination of Risk Management support (e.g. Odds Trend Management; Tax Practitioner's list management); New Business Support (e.g. Assisting in management of unissued business) as well as after sales support (e.g. Lapses Management; General policy issues and complaints) and Legislative support (e.g. Management of FAIS non-approvals; Rule 19 Replacements)
10. Maintain the unit's replacement statistics
11. Assisting in debit order RD's;
12. Flagging of under performers; assisting with capturing of adviser's and employee's leave;

13. Recruitment and Contracting of advisers (e.g. contract changes; contract terminations; transfers; new appointments; SANGRO)

14. Co-ordinate and arrange for office infrastructure (e.g. offices, telephones, networks, accounts)

15. Target Administration

16. Sales Support

17. Dealing with escalated client queries (e.g. claims and reimbursements).

18. Coordination and management of training interventions and reporting at business unit level (e.g. training nominations; updating of the training matrix; Business Allowed; Accreditations; RE/Full Qualification; Generalist / Specialist status requests; Supervision Contracts management)
19. Manage unit competitions
20. Finalization and building of presentations

21. Advisers not submitting any new business (activity management)

22. Establish and Maintain Networks

23. Develop relevant Head Office networks to facilitate access to key role-players with the view on problem solving issues.

24. Leads

25. Disseminate to respective advisers after consultation with Business Manager.

26. Proactively managing leads projects in business unit (track all leads that have been allocated to Advisors to assess the success of the conversion thereof into sales), in conjunction with Sales Consultant.

27. Gain regular feedback from Advisors on the quality of the leads as well as the outcome of any actions taken to convert these leads (in conjunction with Sales Consultant).

28. Projects and Key Accounts

29. Co-ordinate project initiative at business unit and key account level.

30. Management Information

31. Draw and manage MIS

32. Risk Management

33. Investigate finance queries

34. Manage the Premium Warning process with Advisers

35. Promote and drive the take-up of AUTO NUB and E-signing

What will make you successful in this role?

Qualification and Experience:

• Minimum Matric or equivalent qualification
• Previous experience within a financial distribution environment and license and own vehicle.
• Experience as Sales Support Assistant or Management Support Assistant in the SFA Environment will be advantageous

Knowledge and Skills:

• Sales and related administration processes (Leads)
• Operational Management/leadership of a team/unit

• Highly proficient in MS: Office (Excel, Word, PowerPoint, Outlook); AUTONUB and other supporting sales tools

• WIRED, Advisers web, S.Net, Leads System, Sanport, SanPay, CUBUS

• Content Manager (Client and DRA)
• Worksite Information System (WIS)

Personal Qualities

• Cultivates Innovation
• Client Centricity
• Results Driven
• Collaboration
• Flexibility and Adaptability
• Plans and Aligns( attention to detail)
• Communicates Effectively
• Action Oriented
• Optimizes Work Processes
• Treating customers fairly

Turnaround times

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The closing date for applications is 24 October 2025.

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

Our aim is to help you build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Life and Savings, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

The Role:
The Client Service Support Team will work in close cooperation with our Client Service Managers and with focus on supporting activities, reporting in relation to existing and new/onboarding clients.,

Job specification:

• Support Client Service Managers in preparatory work the client lifecycle
• Actively manage certain projects
• Ownership of reporting related to regulators, central banks and clients
• Updating and maintaining internal reporting systems
• Continuous review and preparation of Management Company reports
• Etc as this is a developing team with a growing client base and tasks

Skills Required:

• Business degree
• Proven self-starter with the ability to work independently while supporting the overall goals of the team
• Excellent time management skills essential along with ability to run simultaneous projects
• Strong interpersonal and written communication skills
• Results driven and proactive in problem-solving
• Excellent client service skills, client focused and delivers work to an exceptionally high standard
• In-depth knowledge of Excel / Word / PowerPoint
• Concern for quality

Advantages:

• Previous Fund experience is an advantage
• Knowledge of UCITS and AIF Fund structures (Lux & Irish)
• Understanding of Management Company / AIFM structure

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

What will you do?

To form a component of the GEMS: clinical risk management/ fund management support structure. Conduct research and draft documentation and spearhead internal projects related to the work of the clinical risk or fund management teams. Support the Advanced Specialist: Strategic Sourcing with the development of the strategic sourcing strategy through the identification of cost drivers

drivers including gathering of relevant data from various sources.

• Provide effective and valuable input and guidance to the scheme to support the management of clinical risk
• Oversee the specific SPN relationship together with the fund manager and or senior/advanced clinical risk specialist
• The requirement is to ensure that all SPN operations concerns and requirements are communicated to the Fund managers for awareness and assist with actioning where required with internal role-players
• Perform the majority of medicines-related action items and tactical responses arising from the Scheme meetings
• Preparation of slides for various meetings to address medicines related agenda items and strategic inputs
• Presentation of slides at meetings and fielding of questions
• Handling of Scheme queries and tactical responses as they relate to all medicines matters, including but not limited to: Vaccination, MEL and MPL impact analyses, stock-outs and their impact, trend anomalies and expert panels
• Co-ordination and secretariat for Expert Panels
• Development of Medicine proposals
• Development of Medical Device proposals
• Ad-hoc analyses to support proposals
• Ad-hoc medicine requests
• Ad-hoc appliances request
• Participate in various strategic projects

Qualification and Experience:

• Qualified Pharmacist or Clinical Qualification
• 6 - 8 years' experience in managed care, claims, clinical coding and data analysis
• Knowledge of legislation, industry, PMB, NHI

Knowledge and Skills:

• Knowledge and application of relevant legislation
• Knowledge and application of processes and procedures
• Product and scheme rule knowledge

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of line managers.

Our Commitment to Transformation

AfroCentric is committed to transformation and embracing diversity. Our Employment Equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

Should you not hear from us within a month of applying, consider your application unsuccessful.

The Western Cape Government, through the Western Cape Mobility Department requires the services of a highly capable and self-motivated individual to ensure the provision and delivery of an effective and efficient Operational Management Support service. This service encapsulates the provision of systems- and technology support, knowledge information management, ICT, human capital, corporate assurance, legal and communication services liaison with the Department of the Premier and general services.

• An appropriate 3-year B-degree (equivalent or higher qualification) (NQF level 7) as recognised by SAQA

• 5 Years experience at middle and/ orsenior management level

• A valid driving licence, or alternative mode of transport for people with disabilities.

• The successful completion of the Senior Management Pre-entry Programme

None

• Provide systems and technology support services

• Provide a knowledge and information management service

• Ensure the rendering of ICT, human capital, corporate assurance, legal and communications support services to the Department by the Premier

• Provide a general support service for the department

• Drive the Directorate's strategic planning process

• People and Financial Management

• Strategic Capability and Leadership
• Project and Programme Management
• Change Management
• People Management and Empowerment
• Financial Management

All-inclusive salary package of R per annum (Level 13).Note: The remuneration packageconsists of a basic salary (70%) andthe employer's contribution to thePension Fund. The remainder of thepackage may be structuredaccording to your personal needs.

1) Only applications submitted online will be accepted.

2) All shortlisted candidates must make themselves available to be interviewed at a date, time and place as decided by the selection panel. Please ensure that you submit your application on or before the closing date as no late applications will be considered. The selection process will be guided by the EE targets of the employing department. By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving. Kindly note that technical support is only available from Monday to Friday from 8:00 to Should you experience any difficulties with your online application you may contact the helpline at

3) All shortlisted candidates will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend a generic managerial competency assessment (compliance with the DPSA directive on the implementation of competency based assessments). The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS Competency Assessment tools.

4) The nominated candidate will be required to complete the Senior Management Pre-Entry Programme before they may be appointed into this post. The purpose of the Senior Management Pre-Entry Programme, which is a public service specific training programme applicable to all applicants who aspire to join the SMS, is to ensure that potential SMS members have a background on processes and procedures linked to the SMS. The duration of the online Pre-Entry Programme is 120 notional hours (15 days). Full details may be sourced by the following link:

5) Furthermore, thanks to the huge public interest, we receive many applications for our positions, and as such will not be able to respond personally to all applications. Therefore, should you not hear from us within 10 weeks from close of advert please consider your application unsuccessful.

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Job Specification
The candidate will part of and assisting the team which is maintaining and performing the investment Management Oversight due diligence according to the CSSF circular 18/698 on the delegated investment managers and advisors, which among others consists of:

Outline of main duties and responsibilities
:

• Initiate specific controls which are part of the initial, on-going and thematic due
• diligence for both traditional UCITS and alternative investment fund managers (i.e. hedge funds, private equity funds, etc.).
• Prepare the operational controls and oversight on derivatives transactions (EMIR).
• Prepare the operational controls and oversight on securities financing transactions (SFTR).
• Prepare Management Company reports.
• Prepare objective reasons for the on-boarding of new sub-funds, and managers.
• Prepare the financial counterparts/broker reviews.
• Prepare prospectus reviews having an impact of the oversight of the managers.
• Maintain specific delegate data and information in the operational dashboards.
• Update information in the scorecards applying RBAs (risk-based approach profiles).

Skills Required

• ownership if manager, escalation
• Candidate should be fluent in German (Reading, Writing and Speaking)
• Degree in Finance or Economics – certification such as CFA or CAIA would be an asset
• Proficiency in English both written and spoken
• Proven MS Office skills, especially Excel
• Well-structured and well organized
• Responsible team player, accountable and reliable self-starter
• Show integrity with a willingness to learn
• Experience in regulatory compliance or previous experience from similar oversight functions, is a plus.
• An interest in investment strategies, financial instruments and the overall
• organization of the delegates' fund structures from a legal, operational but also from a compliance aspect, is a plus.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Must be based in Johannesburg, South Africa

Experience in Project Management required

Experience working in information (cyber) security will be advantageous

Good technical understanding / base knowledge of Information Technology and in particular Penetration Testing will be advantageous

Good technical, analytical, interpersonal, communication and writing skills

Must be skilled in Microsoft Office applications in particular Word, Excel and Outlook

Must be well organised and work well under pressure

Finance experience will be advantageous

Must have drivers license and own transport

The duties for this role are divided into two areas of responsibility, namely Project Management and Office Management.

Project Management Duties :

Planning and recording of all our clients projects (both client and internal)

Management of resources i.e., analysts

Management of clients

Co-ordinate project to accomplish the project objectives

Obtaining the invoicing details of clients

Invoicing clients at start of project

Responsible for facilitating the delivery of the full project scope as outlined below:

Pre-Project Phase:-

- Assist the relevant key account manager, in conjunction with the analyst, to determine high level scope and resource availability

- Ensure that there is an aligned understanding across the key stakeholders

- Schedule project deliverables taking into consideration availability of staff required for reporting QA

- Ensure all required documentation is in place (signed SOW etc)

- Ensure analysts are given scope prior to commencement of project

- Ensure all logistics are arranged in terms of required access to perform the assessment (internal and external)

Initiation Phase / During Project :-

- Get invoicing details from clients

- Invoice client

- Ensure a proper handover is performed between analysts when working on a project

- Identify and address risks during the project, where required escalate to management

- Check project progress towards meeting its objectives

- Determine the cause of deviations from the plan and taking corrective actions to address deviations

- Mid project feedback

Closure Phase:-

- If required, perform general QA on reports

- Ensure adequate time is allocated to reporting QA

- Send deliverables to client

- Send clients feedback forms

- Set up presentation of results to clients (ensure sales / account manager is at the presentation).

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA's strategic plan , reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to "build forward better", while addressing the negative impacts of the Covid-19 pandemic on women's and girls' access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Receiving

Office/Region:

United Nations Population Fund (UNFPA) – EAST & SOUTHERN AFRICA REGION (ESARO)

Purpose of Engagement:

Support in relation to in-house pro-active governance, risk management and internal controls support activities (GRC) to ESARO and any of the selected country offices in the region

The purpose of this engagement is to continue strengthening the GRC in ESARO "the Regional Office" and the selected Country Offices supported by the Region. The Region continues to aggressively respond to the communications from the Office of Audit and Investigations Services' (OAIS) on the need to take pro-active postures on the GRC and to ensure improvements in the programme delivery and operations of ESARO's respective offices.

In its 2025/2026 Oversight Support Plan, the Regional Office intends to strengthen its oversight support in the areas of programme management with specific reference to risk management, implementing partner management, supplies management as well as the planning and monitoring of country programme activities.

Scope of work:

• Working together with the ESARO Support Team members, the GRC consultant will ensure that a comprehensive understanding of the "GRC" is established and maintained in the Regional Office and the 23 UNFPA ESA Country Offices.
• Conduct periodic interaction with the ESARO Management, Country Office Representatives/Head of Offices as well as in-Country focal programme and operations managers on oversight/foresight activities.
• Assist the Regional Office programme and operations staff in monitoring controls and identifying/mitigating potential non-compliance with policies and procedures in the Region.
• Develop, implement and periodically monitor a Regional Oversight Support Plan for the Regional Office and the 23 Country Offices located in the Region (based on Business Unit priority).
• Lead and conduct regular meetings with direct reports to discuss progress of the support plan and accountability.
• Periodically monitor the governance, programmatic and risk management processes in the Regional Office as well as in the Country Offices and their impact on the delivery of UNFPA's mandate.
• Conduct remote and in-country periodic in-house desk reviews (analysis and assessments of governance, programme and operational areas-analyze data and identify trends or patterns and provide insights to the Regional Director, Deputy Regional Director and the International Operations Manager) for selected Country Offices, focusing on areas deemed to be high risk.
• Produce reports with observations for the Regional Office and Country Office management and ensure to develop implementable recommendations and timelines for their corrective action ensuring to obtain documented/written responses from the Business Units on an agreed action plan and the target dates.
• Strengthen other oversight functions such as "spot-checks & supplies management reviews" and national execution audit reports and any other ad-hoc spot-checking functions as required by the Region and other Business Units.
• Track events/visibility of UNFPA Country Offices and the risk impact (governance, programme and operations as well as other relationships with stakeholders-donors, implementing partners.
• In collaboration with the Regional Office management and the Country Office Representatives/Heads of Offices ensure that the Region and its supported Offices are conversant with oversight engagements (assist the Business Units in understanding the importance of audits and their relevance in ensuring the fulfillment of UNFPA's mandate).
• Assist the Business Units in robustly preparing and responding to audit engagement/requests (OAIS, Board of Auditors and any other oversight type entity) ensuring that every Business Unit is audit ready.
• Ensure that Business Units timely respond to issues raised by auditors, the recommendations and their timely implementation and closure.
• Timely respond to ad-hoc requests by Country Offices related to for example, the application of UNFPA policies and procedures as well as ensuring that Business Units are meeting deadlines as established by headquarter units (HQ).
• Support and ensure that Business Units are aware of UNFPA's applicable policies and procedures, rules and guidelines including the issuance of new or the revision of UNFPA policies.
• Periodically interact and maintain positive interactions and communications with other oversight units more specifically the UNFPA internal auditors (OAIS), including other UNFPA quality assurance units and the Board of Auditors (BOA),
• Perform such duties as might be assigned by the ESARO Management Team.
  Periodically report to the ESARO Regional Director on the pro-active, foresight and oversight activities conducted.

The main topics to be reviewed on a periodic basis and also during Country Office (s) visits by the in-house Consultant-will entail the following:

A. Business Unit Governance Activities

Although improvements have been noted in this area, the internal audit observations are still flagging this area as needing improvement. The work will ensure that the Consultant flags and follows up on the 2024 and 2025 oversight observations, and together with the Regional Office's support staff ensure that the recommendations are supported by enhanced improvement activities.

The activities to be periodically reviewed in the governance section are:

• Office management activities, to include reviews of the office planning processes in place, annual management plans (RRPs), performance plans; organizational structure and staff well-being;
• Country office oversight activities on programme delivery and operations-and their effectiveness thereof;
  Ensuring the understanding of risk management and the activities to be undertaken during the risk assessment exercises.

B. Business Unit Programme Management Activities

• Ensure that the Business Units have put in place strong planning and implementation activities' plans in relation to their Country Programmes;
• Review and ensure compliance with policies in relation to work-plans (including ensuring that quality assurance processes have been undertaken in formulating, reviewing and completing work-plans);
• Review of implementing partner management processes (ensure that policies and activities related to implementing partners have been undertaken plus some sampled visits to IPs); -an area that has been flagged as most important when reading the observations from oversight reports.
• Where applicable-ensure for those country offices receiving supplies that the procurement end-to-end processes have been followed-including up to the last mile activities-including visits to warehouses and service delivery points; and
• Ensure that the Offices are aware of their functions with the donor community and paying attention to previous findings on the management of non-core funds. This includes the analysis and review of the relationships that the Country Offices have with the donors they work with.

C. Business Unit Operations Management Activities

• Review of the Country Office (s)' understanding and application of the human resources policies in place-and their compliance with the said policies-with an emphasis on the recruitment processes, contract awards, contract management, staff entitlements, benefits, well-being, leave etc.-as well as undertaking staff surveys were applicable.
• Review of the procurement activities (end-to-end) and adherence to procurement policies-as well as understanding the suppliers engaged by the Offices and the relationships thereof.
• Review of financial management files and the staff capacities in the offices to conduct all the financial management activities.
• A review of all other general administration activities in the offices such as travel, asset and facilities management activities;
• The consultant will also look into the security, information & communication management activities in place in the Country Office (s) visited.

D. Business Unit Spot-Checking Activities

The Consultant will also look into the spot-checking exercises to be conducted by the Country Office (s) and their quality thereof. The Offices will also engage the Consultant when the need arises in relation to conducting spot checks (e.g. last mile assurance activities).

• Consideration

As full consideration for the performance of the services, UNFPA shall pay the IC fees as follows:

• An amount of US $525 (five hundred and twenty-five United States dollars) per day.
• Where applicable Travel Costs and a Daily Subsistence Allowance (DSA)* will be paid (if travel is undertaken). The DSA payment/rate will be based on the location of the engagement (city)-and will be determined using the going-DSA rate as per established rates for that country's cities/locations. Eighty per cent (80%) of DSA will be paid at the start of the engagement and the remaining 20%, as well as incidental expenses, will be paid upon submission of expense report by the IC upon completion of missions.

• All incidental expenses (such as terminal expenses, visa, etc.) will be reimbursed by UNFPA when adequate supporting documentation such as invoices and receipts are provided.
  Payment of amounts above will be made after submission of progress reports (this could be in phases depending on the agreement with the Country Office managements and/or Regional Office management) and the acceptance of all the deliverables.

• 2025/2026 ESARO Support Plan (Regional Office and Business Units)

The Consultant's activities will also include assisting the Regional Office and her Business Units in responding to OAIS's audit requests to Country Offices' prior to, during and after the audit field visits.

The following countries/offices have been selected for support-under this scope of work in the last quarter of 2025 and in the year 2026.

Country Office/Business Unit

Number of days

(estimated)

Period/Year

Place of engagement

1

UNFPA Country Office in Tanzania

15

2025-Q4

Remote and in-Country.

2

UNFPA Country Office in Malawi

8

2025-Q4

Remote and in-Country.

3

The ESA Regional Office

15

2025-Q4

Regional Office and Remote.

4

UNFPA Country Office in South Sudan

12

2026

Remote and in-Country.

4

UNFPA Country Office in Namibia

10

2026

Remote and in-Country.

5

UNFPA Country Office in the Democratic Republic of Congo

30

2026

Remote and in-Country.

6

UNFPA Country Office in Madagascar

10

2026

Remote and in-Country.

7

UNFPA Country Office in Mozambique

10

2026

Remote and in-Country.

8

UNFPA Country Office in Angola

10

2026

Remote and in-Country.

9

UNFPA Country Office in Botswana

10

2026

Remote and in-Country.

10

UNFPA Country Office in Seychelles

5

2026

Remote.

11

UNFPA Country Office in Mauritius

5

2026

Remote.

12

The ESA Regional Office

45

2026

Remote.

13

Other UNFPA-ESAR Offices (ad-hoc & special requests)

35

2026

Remote and in-Country

Total # of days

220

Duration and working schedule:

The activities to be undertaken by the Consultant will be conducted starting from 14 November 2025 with end date of 13 November 2026-subject to extension and the needs of the various Business Units/ Country Offices as well as the Regional Office.

Place where services are to be delivered:

The support to the Country Office (s) and the Regional Office will be undertaken remotely, in-Country and in the ESA Regional Office.

Delivery dates and how work will be delivered (e.g., electronic, hard copy etc.):

Dates for deliverables: This will be agreed with the Business Units Management. Work will be kept and delivered electronically.

Additional activities to be undertaken during the engagement:

• Meetings with Regional/Country Office Senior/ and key supervisors.
• Timely request information to enable the support for each Business Unit.
• Review of proposed structure of supporting documentation as indicated in the ESAR Support plan for 2025 and 2026.
• Interviews with key staff (operations and programme) and walk-throughs of expectations.
• Review of the quality of information gathered by the CO teams-and ensure uploaded into the requested drives.
• Review existing business processes for Program & Operations and provide recommendations focusing on streamlining, simplifying, and improving efficiency and effectiveness of CO operations-where applicable.
• Coordinate and conduct virtual meetings with CO staff
• Follow up on recommendations, ensuring implementation.

The Consultant working with the ESAR Support Team members will produce Mission Reports for the Country Office and the Regional Office as well as conducting entrance and exit meetings with the Country Offices/Regional Office focal persons.

Consultant will also be responsible for ensuring that the Offices follow up on the mission findings and status of follow up will also be presented to ESARO Management on a periodic basis.

Required Qualifications and Experience:

a) Completed Masters degree in accounting, auditing, business administration, commerce or related field.

b) Professional accounting, auditing or related designation (CA/ CPA / internationally recognized national equivalent or CIA). Additional certifications would be considered an asset.

c) Ten years or more of internal audit and/or other directly relevant experience, preferably at the international level.

d) Fluency in English with proven ability to express himself/herself well verbally and in writing (candidates who are not fluent in English will not be selected for the engagement).

e) Strong knowledge of internal auditing standards and practices, audit tools and techniques, financial and internal controls.

f) Previous experience with the United Nations and its agencies, and UNFPA in particular, would be considered an asset.

Supervisory arrangements:

The focal points for the engagements at Country Office level will be the Office Management-namely the Representatives, the Officers-in-Charge and International/National Operations Managers. For the Programme segments, the focal points are the Deputy Representative and the Program Leads. At Regional and Headquarter level these will be the selected Regional and Headquarter leads for the engagements.

Inputs / services to be provided by UNFPA or implementing partner (e.g., support services, office space, equipment), if applicable:

Background and transactional supporting documents and other relevant documentation to be provided by the UNFPA Country Offices and the Regional and Headquarters staff.

Required Languages:

Must be fluent in English. Knowledge of an official UN Language is an advnatage.

Required Competencies:

Values:

• Exemplifying integrity,
• Demonstrating commitment to UNFPA and the UN system,
• Embracing cultural diversity,
  Embracing change

Core Competencies:

• Achieving results,
• Being accountable,
• Developing and applying professional expertise/business acumen,
• Thinking analytically and strategically,
  Working in teams/managing ourselves and our relationships,

UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.

Disclaimer:

Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.

Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

Please Note: This is a Contract Position and it is based in Riyadh (Saudi Arabia)

Job Summary

This role is responsible for establishing and managing the Project Management Office (PMO) for the Data Management Office, this role focuses on overseeing project governance, ensuring alignment with organizational goals, and optimizing the delivery of data strategy initiatives through effective monitoring, control, and change management.

Key Responsibilities

• Develop and implement PMO frameworks, processes, and standards tailored for data management initiatives.
• Lead and mentor project managers within the Data Management Office, ensuring effective execution of data strategy initiatives.
• Monitor project performance and provide regular status reports to senior management, focusing on data-related projects and their alignment with strategic goals.
• Ensure compliance with budget, timelines, and quality standards for data management projects.
• Facilitate communication between stakeholders, including IT, compliance, and data governance teams.
• Conduct risk assessments specific to data management projects and develop mitigation strategies.
• Oversee the monitoring and control of data strategy initiatives to ensure objectives are met and deliverables achieved.
• Implement and manage change management processes to facilitate smooth transitions and adoption of new data management practices.
• Coordinate training and development programs for project managers, emphasizing data governance and management best practices.
• Foster a culture of continuous improvement within the PMO, specifically in the context of data management.

Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related field.
• PMP or equivalent project management certification preferred.
• 10+ years of experience in project management roles within the banking domain.
• Proven experience in setting up and operating a PMO for a Data Management Office.
• Strong knowledge of monitoring and control practices for data strategy initiatives.
• Change management experience, with a track record of successfully implementing culture change.
• Proficiency in various PMO tools such as MS Project, JIRA, ServiceNow, and others.

Skills

• Strategic thinking and problem-solving abilities specific to banking data management.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Ability to adapt to changing environments and lead teams through transitions.