839 Management Position jobs in South Africa

Job Title: Business Management Moderator

Department: Learning and Development

Location: Johannesburg

Reports to: Training and Development Manager

Job Overview:

The Business Management Moderator at SayPro (Southern Africa Youth Project) is responsible for ensuring the quality and consistency of business management assessments across programs. This role involves moderating assessments conducted by assessors, verifying their alignment with standards, and ensuring fair and reliable evaluation of learner performance. The Business Management Moderator plays a critical role in maintaining SayPro’s high educational standards by reviewing and improving the assessment process.

Key Responsibilities:

1. SayPro Assessment Moderation:

• Review and verify assessments submitted by Business Management Assessors to ensure they meet SayPro’s quality standards and accreditation requirements.
• Ensure consistency and fairness in grading across different assessors and assessments.
• Check that the assessment tools and methods are suitable for evaluating learners’ business management knowledge and skills.

• Ensure all assessments are conducted in accordance with industry standards, educational frameworks, and regulatory requirements.
• Review learners’ assessment results to verify that the outcomes reflect the learners’ abilities and meet program objectives.
• Provide recommendations for improving assessment tools and methods to enhance the quality of learner evaluations.

• Provide detailed feedback to Business Management Assessors on their assessment practices, offering guidance on improvements where necessary.
• Prepare moderation reports for each assessment period, outlining the findings, inconsistencies, and recommendations for improvement.
• Communicate moderation results and insights to the Learning and Development Manager and relevant stakeholders.

• Work closely with Business Management Assessors to standardize assessment practices, ensuring fairness and reliability across the board.
• Lead moderation meetings to discuss assessment issues, review learner performance trends, and address any concerns raised by assessors or learners.
• Provide support and mentorship to assessors to ensure they are using best practices in assessment.

• Ensure that assessment tools and methods align with SayPro’s business management curriculum and learning outcomes.
• Recommend updates or changes to the curriculum based on moderation findings to ensure continuous improvement in the learning and assessment process.
• Collaborate with curriculum developers and trainers to ensure assessments accurately reflect real-world business scenarios.

• Ensure all assessments meet the requirements of accreditation bodies and regulatory frameworks.
• Participate in external moderation and audit processes as required, ensuring SayPro’s compliance with industry standards.
• Ensure all learner records and assessments are properly documented and stored in accordance with SayPro’s data protection policies.

• Assist in the development and delivery of training sessions for assessors, helping them to improve their assessment techniques.
• Stay updated on the latest trends in business management education and assessment to ensure SayPro remains at the forefront of educational practices.
• Attend professional development workshops and seminars related to moderation and educational quality assurance.

• Address any learner appeals or complaints related to assessments, ensuring that all concerns are handled fairly and in accordance with SayPro policies.
• Provide support to learners who require clarification on their assessments and ensure their concerns are addressed transparently.

Key Competencies:

1. Attention to Detail: Ability to identify inconsistencies or errors in assessments and ensure fairness in learner evaluations.
2. Communication: Strong written and verbal communication skills for providing feedback to assessors and reporting moderation findings.
3. Problem-Solving: Ability to analyze assessment issues and recommend practical solutions to maintain high-quality standards.
4. Organizational Skills: Capacity to manage multiple moderation tasks, meetings, and reports while adhering to deadlines.
5. Business Knowledge: Strong understanding of core business management disciplines, including finance, marketing, operations, leadership, and strategy.
6. Ethics and Integrity: Commitment to fairness, transparency, and maintaining the integrity of the assessment process.

Qualifications and Experience:

1. Education: Bachelor’s degree in Business Management, Education, or a related field. A formal moderation qualification or training is highly desirable.
2. Experience: At least 3 years of experience in business management education, with experience in assessment moderation preferred.
3. Certifications: An assessor or moderator qualification (e.g., ETDP or equivalent) is highly advantageous.
4. Technology Proficiency: Familiarity with learning management systems (LMS), online assessment tools, and digital moderation platforms.

Performance Indicators:

1. Consistency and fairness in assessment moderation.
2. Timeliness and accuracy of moderation reports.
3. Improvement in the quality of assessments based on feedback provided to assessors.
4. Compliance with accreditation and regulatory standards.

Job Title: SayPro Business Management Assessor

Department: Learning and Development

Location: Johannesburg

Reports to: Training and Development Manager

About SayPro:
SayPro (Southern Africa Youth Project) is dedicated to uplifting communities and empowering youth through education, skills development, and entrepreneurship. Our business management programs are designed to prepare young professionals for successful careers in business. The role of a Business Management Assessor is crucial in ensuring that our learners achieve the highest standards of competence and are equipped with the practical skills needed to excel in today’s dynamic business world.

Job Overview:
The Business Management Assessor at SayPro (Southern Africa Youth Project) plays a crucial role in evaluating the competencies of learners enrolled in business management programs. The role involves assessing learners’ knowledge and skills in various business areas, ensuring assessments meet accreditation standards, and providing constructive feedback to support learners’ professional growth. This position demands a strong understanding of business principles, educational assessment methods, and attention to detail.

Key Responsibilities:

SayPro Assessment Delivery:

1. Conduct learner assessments based on SayPro’s business management curriculum, using written tests, presentations, practical exercises, case studies, and project evaluations.
2. Assess core business competencies including finance, marketing, operations, leadership, and strategic management.
3. Ensure assessments are aligned with learning objectives and industry standards.

SayPro Practical Skill Evaluation:

1. Evaluate learners’ ability to apply business knowledge in practical scenarios, such as creating business plans, managing budgets, developing strategies, and problem-solving.
2. Ensure learners demonstrate a comprehensive understanding of business management concepts and can apply them in real-world situations.

SayPro Feedback and Learner Support:

1. Provide detailed, constructive feedback to learners after assessments, highlighting strengths and areas for improvement.
2. Offer advice and guidance on how learners can enhance their skills and succeed in future assessments.
3. Support struggling learners by identifying areas of difficulty and providing additional resources or guidance.

SayPro Assessment Planning and Design:

1. Collaborate with trainers and curriculum developers to design and update assessment materials, ensuring relevance to current business practices.
2. Assist in the development of case studies, simulations, and projects that reflect real-world business challenges.
3. Ensure that assessments are diverse in format and approach, providing a comprehensive evaluation of both theoretical and practical knowledge.

SayPro Moderation and Quality Assurance:

1. Participate in internal and external moderation sessions to ensure consistency and fairness in assessment results.
2. Ensure compliance with SayPro’s quality assurance standards and the requirements of accrediting bodies.
3. Maintain accurate records of all assessment activities, including learner performance and feedback.

SayPro Continuous Improvement:

1. Stay updated on trends in business management, education, and assessment techniques.
2. Propose changes to assessment methods based on learner feedback, industry standards, and educational best practices.
3. Attend workshops, conferences, and training sessions to continuously improve assessment skills.

SayPro Administration and Reporting:

1. Maintain organized and accurate records of all assessments, feedback, and learner progress.
2. Prepare reports on assessment outcomes, learner success rates, and areas for program improvement.
3. Ensure all learner information is handled with confidentiality and in compliance with SayPro’s data protection policies.

SayPro Collaboration and Communication:

1. Work closely with trainers, program managers, and curriculum developers to ensure assessments are integrated with the overall learning experience.
2. Collaborate with other assessors to standardize assessment practices across programs.

Key Competencies:

1. Business Knowledge: In-depth understanding of business management disciplines including finance, marketing, operations, and strategy.
2. Assessment Skills: Experience in educational assessment, competency-based evaluation, and understanding of assessment frameworks.
3. Communication: Strong communication skills, especially in delivering feedback and guiding learners.
4. Attention to Detail: Ability to thoroughly evaluate learner work and ensure fairness and consistency in assessments.
5. Problem-Solving: Analytical thinking to assess learner performance and identify areas for improvement.
6. Organizational Skills: Ability to manage multiple assessments and keep detailed records.

Qualifications and Experience:

1. Education: Bachelor’s degree in business management, Education, or related field. An assessor certification is a strong advantage.
2. Experience: Minimum of 2 years of experience in business management or educational assessment. Experience working with young professionals or students is a plus.
3. Certifications: Assessor qualifications (such as ETDP) are highly desirable.
4. Technology: Proficiency in using assessment tools, learning management systems (LMS), and digital platforms.

Performance Indicators:

1. Timely and accurate completion of learner assessments.
2. Quality and consistency in feedback provided to learners.
3. Adherence to SayPro’s quality assurance and accreditation standards.
4. Improvement in learner performance based on feedback and guidance.

Job Title: Business Management Facilitator
Department: Learning and Development
Location: Johannesburg

Reports to: Training and Development Manager

Job Overview:

The Business Management Facilitator at SayPro (Southern Africa Youth Project) is responsible for delivering high-quality business management training to learners, focusing on developing their skills and knowledge across various business disciplines. This role involves facilitating engaging learning sessions, supporting learners’ development, and ensuring that the course content is practical, relevant, and aligned with industry standards. The facilitator plays a key role in preparing learners for success in their business careers.

Key Responsibilities:

SayPro Training Delivery:

1. Facilitate business management training sessions using a variety of instructional techniques, including presentations, group discussions, case studies, role-plays, and practical exercises.
2. Teach key business management concepts, including finance, marketing, operations, human resources, leadership, and strategic planning.
3. Ensure that all training sessions are engaging, interactive, and tailored to the needs of the learners.

SayPro Curriculum Implementation:

1. Deliver content in line with SayPro’s business management curriculum, ensuring that learning outcomes are met, and learners gain a deep understanding of the subject matter.
2. Customize course materials and learning activities to make the content relevant to the specific needs and goals of learners.
3. Stay updated on current business trends and practices to ensure that the curriculum remains practical and up to date.

SayPro Learner Support:

1. Provide ongoing guidance, mentorship, and support to learners, helping them to understand complex business concepts and apply them in real-world scenarios.
2. Assess learners’ progress through discussions, quizzes, assignments, and practical exercises, providing constructive feedback and support to help them improve.
3. Address any learner concerns or challenges, offering advice and additional resources where needed.

SayPro Assessment and Evaluation:

1. Assist in designing and conducting assessments, such as exams, projects, and presentations, to evaluate learners’ understanding and application of business management principles.
2. Ensure that learners meet the necessary competency levels and work with the assessment team to review and improve learner performance.
3. Provide individual feedback to learners on their progress, strengths, and areas for improvement.

SayPro Engagement and Motivation:

1. Create an inclusive and supportive learning environment that encourages active participation, collaboration, and critical thinking.
2. Motivate and inspire learners to actively engage in their studies and to apply what they have learned in real-life business contexts.
3. Use innovative and creative teaching methods to enhance learner interest and retention of information.

SayPro Course Improvement and Innovation:

1. Continuously evaluate and refine the training materials, methods, and delivery to ensure effectiveness and relevance.
2. Collaborate with curriculum developers and subject matter experts to improve course content, incorporating learner feedback and industry developments.
3. Explore and implement new technologies, tools, and learning methods to enhance the training experience.

SayPro Professional Development:

1. Stay informed about advancements in business management, leadership, and educational practices by attending workshops, conferences, and training programs.
2. Incorporate new techniques, trends, and best practices into the facilitation of business management courses.
3. Share knowledge and best practices with colleagues to ensure continuous improvement in facilitation methods.

SayPro Administration and Reporting:

1. Maintain accurate and organized records of attendance, learner progress, and assessment results.
2. Prepare reports on learner performance and course outcomes, sharing insights and recommendations with the Training and Development Manager.
3. Ensure compliance with SayPro’s policies, procedures, and accreditation requirements.

SayPro Collaboration:

1. Work closely with other trainers, assessors, and the curriculum development team to ensure a cohesive and integrated learning experience for all learners.
2. Participate in team meetings and training workshops to enhance the overall effectiveness of the learning and development department.

Key Competencies:

1. Business Knowledge: Strong understanding of business management principles, including finance, marketing, operations, leadership, and strategy.
2. Facilitation Skills: Excellent facilitation and instructional skills, with the ability to engage and motivate learners through interactive and participatory learning techniques.
3. Communication: Strong verbal and written communication skills, with the ability to explain complex concepts clearly and concisely.
4. Adaptability: Ability to adapt training materials and delivery methods to meet the diverse needs and learning styles of learners.
5. Problem-Solving: Effective at helping learners overcome challenges and guiding them through problem-solving exercises.
6. Organizational Skills: Ability to manage training schedules, learner assessments, and administrative tasks efficiently.

Qualifications and Experience:

1. Education: Bachelor’s degree in business management, Education, or a related field. A teaching or training qualification is an advantage.
2. Experience: Minimum of 2 years of experience in business management, training, or adult education. Experience working with youth or in community-based organizations is a plus.
3. Certifications: A facilitator or trainer qualification (e.g., ETDP or similar) is highly desirable.
4. Technology: Proficiency in using online learning platforms, learning management systems (LMS), and digital collaboration tools.

Performance Indicators:

1. Learner engagement and participation in training sessions.
2. Improvement in learner performance based on assessments and feedback.
3. Timeliness and quality of training delivery and reporting.
4. Successful adaptation of the curriculum to meet learner needs and industry standards.

As an established private distance learning college, Waterfall School of Business gives you the opportunity to study a wide range of courses from home, whether you are living in South Africa, or abroad. Our distance learning model makes it possible for you to gain job-relevant skills by studying your course on a part-time basis from home.

As Waterfall School of Business takes bold steps to expand its range of courses, we are actively working towards accreditation as a premier education and training provider for an array of exciting new courses. Central to this endeavour is the commitment to maintaining a team of exceptionally qualified staff. If you are driven by a passion for education and envision yourself contributing to our institution's growth, we invite you to be part of our journey. While we gear up for these forthcoming opportunities, we're eager to connect with individuals who share our dedication to excellence. Waterfall School of Business will be offering various higher certificates at NQF level 5, aligned to the Council for Higher Education. To express your interest and be considered for possible future positions, we kindly request that you submit your CV via the following link. This will ensure that your profile becomes part of our talent pool for the upcoming expansion.

Job Purpose:

To teach / lecture an agreed number of hours based on module specialisation requirements. To engage and prepare students for assessments by tracking module pacers, identifying and supporting at risk students, managing general student administrative support, and developing assessments by engaging with the Central Academic Team. Assisting the Programme Coordinator in tracking and analysing of academic results to evaluate the performance of the module and to identify “at risk modules.”

Duties & Responsibilities:

• Deliver lectures and engage students based on module-specific requirements in line with module pacers.
• Manage resources including academic materials and consulting with the Information Centre.
• Update learning management system and provide feedback to students.
• Engage and prepare students for assessments, identify at risk students, and develop assessments in accordance with Central Academic Team briefings.
• Monitor student engagement as well as assessment submission with relevant escalation.
• Attend and participate in academic meetings across all faculties.
• Reflect on, review, and analyse student module result.
• Support the monitoring of at-risk student in modules assigned to lecture.
• Academic Professional Development: complete a set number of academic professional development interventions per academic cycle (one year) that contribute to the improvement of the Brand’s Teaching-Learning practice and personal professional academic status.

Minimum Requirements:

• 3 year Diploma/ Bachelor’s degree in Project Management.
• 2 to 3 years Lecturing or Formal Tutoring.
• 1 to 3 years of industry-specific experience in area of specialisation will be advantageous.
• One NQF level higher than the qualification being taught.
• Copy of academic transcript.

Key Competencies:

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Knowledge and understanding of the Teaching and Learning theory and interventions.
• The ability to provide student support services.
• The ability to work with and learn more about digitalized academic platforms.
• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• Ability to adhere to rules and strictly follow work regulations.
• Deadline orientated and can work well under pressure.
• Ability to manage time effectively.

Working Hours:

Distance learning allows for flexible working hours and pre-recorded classes as well as online student interaction.

Salary:

Market related.

We are an equal opportunities employer however preference will be given to EE and South African candidates.

Location: South Africa (with international travel)

Reporting To: CEO

Job Overview:

My client is seeking a highly skilled and dynamic Chief Operations Officer to serve as the CEO's right hand in driving strategic initiatives, overseeing daily operations, and expanding our presence within the aviation industry. The ideal candidate will possess a strong background in business and financial management, excellent negotiation skills, and extensive contacts within the aviation sector. This role requires a charismatic leader with exceptional presentation, networking abilities, and the ability to work closely with the CEO to implement strategic vision and operational excellence.

Key Responsibilities:

• Strategic Leadership & Implementation: Support the CEO in executing the company's vision and strategic plans, ensuring alignment across all operational facets.
• Operational Management: Oversee day-to-day business operations, ensuring efficiency, quality, and consistency in service delivery.
• Financial Oversight: Manage budgets, financial planning, and reporting, ensuring profitability and cost control.
• Business Development & Networking: Cultivate and leverage contacts within the aviation industry, negotiate deals, and identify new business opportunities.
• Industry Expertise: Maintain a deep understanding of the aviation sector, including market trends, regulatory requirements, and competitive landscape.
• Travel & Representation: Represent the company at global networking events, conferences, and industry gatherings.
• Team Leadership: Lead and motivate teams, fostering a culture of excellence and professionalism.
• Brand & Marketing Coordination: Collaborate with marketing teams to enhance brand presence, leveraging your insights and industry connections.
• Compliance & Risk Management: Ensure all operations adhere to industry standards, legal requirements, and safety protocols.

Qualifications & Skills:

• Proven experience in senior business management, ideally within the aviation industry.
• Strong financial acumen and experience managing budgets and financial reports.
• Extensive contacts within the aviation sector and excellent negotiation skills.
• Demonstrated leadership and team management capabilities.
• Excellent presentation, communication, and interpersonal skills.
• Ability to operate with a high level of professionalism and presence.
• Strategic thinker with the ability to implement complex initiatives.
• Experience or background in marketing management is advantageous.
• Willingness to travel internationally on a regular basis.
• Fluency in English; additional languages are a plus.

Requirements:

• Bachelor's degree in Business Administration or a similar qualification is preferred.
• Minimum of 8-10 years of relevant experience.
• Strong network within the aviation industry.
• Ability to work independently and report directly to the CEO.
• Valid passport and willingness to travel globally.

What They Offer:

• An exciting opportunity to shape and grow a forward-thinking company within the aviation sector.
• Competitive salary and performance-based incentives.
• International exposure and networking opportunities.
• Dynamic and entrepreneurial work environment.

The Talent Management Business Partner will proactively partner the business leaders of the operating companies within Ogilvy South Africa to enable the business objectives through effective and high engagement human capital strategies. This includes the optimisation, creation and deployment of Ogilvy people and culture policies, guidelines and frameworks within the following areas: Recruitment and Selection, Employee Relations (IR), Performance Management, Change management, Mentorship and Coaching, Organisational Design, Wellness and Culture.

These are enabled through meaningful partnerships with business leaders and relevant specialist functions within the Ogilvy South Africa Group. The Talent Management Business Partner forms a key role within the People team of Ogilvy South Africa and reports into the Chief People Officer: Ogilvy South Africa.

Key Responsibilities & Accountabilities

As Talent Management Business Partner your mandate will be to:

• Serve as a strategic business partner to senior leadership focused on a broad-based and transformational talent agenda designed to find, grow and keep the very best innovative talent in the business.

• Work with the leadership team to understand current and future talent needs whilst partnering with the talent acquisition team to ensure we have the competitive intelligence internally or externally to meet the changing needs of the business.

• Lead recruitment efforts and where necessary partner the talent acquisition team to ensure that we are attracting and recruiting diverse top talent using robust and fit for purpose interview and selection processes and develop our managers on how to assess the talent we will need to grow our business.

• Support the ongoing development and deployment of Ogilvys compelling Employee Value Proposition which will reflect the business culture and ensure we are positioned competitively in the recruiting space, and where necessary build relevant additions to the proposition for your Operating Companies.

• Ensure ongoing diagnosis and assessment of the culture and staff wellness within the businesses you oversee. Leverage culture surveys and exit interview insights to develop and execute appropriate interventions to optimise staff engagement and wellness .

• Contribute to all efforts to ensure our total rewards are attractive and competitive and facilitate increase and other remuneration activities within your business.

• Facilitate a high-quality onboarding experience for all new starters and effective probation management of all new staff.

• Facilitate the career management processes within your business units to ensure staff are supported to exceed expectations.

• Provide counsel on various employee relations issues and organizational development initiatives .

• Support leaders in the management of poor performance through sound labour practises

• Work in partnership with the executive team to develop and execute retention strategies that are relevant to the business challenges (including flexible working, secondments, rotations, etc).

• Evolve and facilitate an effective performance culture , ensuring a culture of honest, open and regular feedback at all levels, with goals and development needs identified.

• Facilitate talent audits/reviews and relevant succession plans . Facilitate effective decision-making to enable the growth of key and high potential talent.

• Facilitate the management of change within your businesses to meet the businesss growth ambitions.

• Partner with the Head of Learning & Development to ensure the execution of best-in-class development and training initiatives in alignment with the commercial requirements (leadership, technical, managerial and behaviour).

Professional, technical skills and previous experience requirements.

• National Diploma in Human Resources and / or an equivalent NQF level 5 or higher qualification.
• A post graduate degree would be advantageous.
• Marketing industry experience is advantageous.
• 7+ years as a Talent Management Generalist or Talent Management Business Partnering experience.
• Working knowledge of South African Labour Relations Acts (LRA, BCoE, EE, BBBEE) and solid experience in dealing with Employee Relations matters.
• Strong commercial and business understanding is highly desirable.
• Proven ability to navigate complex matrix organizations and effectively manage relationships with senior stakeholders.
• Demonstrated experience working with HR systems and technology, coupled with a passion for innovative and forward-thinking people solutions.
• Successful track record of implementing talent strategies and initiatives aligned with business objectives.
• Employs a consultative approach to business partnering, providing valuable insights and solutions.
• Ability to work independently and in a team environment.
• Builds strong relationships at all levels.
• Excellent written, verbal, and interpersonal communication skills.
• Strong client/customer service focus. Willing and able to adjust to multiple demands, shifting priorities, and demonstrate flexibility.
• Whilst this is a strategic, partnering role, Ogilvy expects everyone to pitch in, roll their sleeves up and be part of the team. It will be hands on at times and humility and low ego would be incredibly useful.

Responsibilities

Strategic Function

• Contribute to the formulation and drive the implementation of the organisation's business continuity strategy.
• Develop and maintain the business continuity strategy to support the CFO and organization's strategic objectives.
• Coordinate all strategic initiatives and deliverables assigned by the SM aligned with the CFO office and portfolio.
• Serve as a strategic advisor to the SM, understanding challenges and providing recommendations on allocations.
• Coordinate reporting for BCM on a monthly and quarterly basis.
• Provide decision support to the SM and advise on strategic matters relating to the CFO's organizational commitments.

Strategic Support

• Collaborate with all functional areas to develop and maintain an organizational-wide business continuity plan addressing recovery and emergency response management.
• Develop, implement, and maintain Business Continuity Management policies and procedures.
• Coordinate and facilitate training, simulations, and awareness programs to enhance preparedness.
• Establish communication channels for timely information dissemination during crises.
• Monitor emerging trends, technologies, and regulatory changes related to Business Continuity Management.
• Facilitate digital transformation initiatives for Business Continuity Management.
• Coordinate the design, planning, and execution of strategic initiatives within the CFO Office, ensuring alignment with organizational priorities.
• Draft and coordinate project charters to guide governance and performance tracking of strategic initiatives.
• Manage changes in project scope, schedule, and budget, including change requests.
• Schedule and facilitate steering committee meetings and other sessions to track progress, including secretarial and administrative support.

Monitoring

• Monitor BCM Strategy and provide updates on audits, training, simulations, awareness programs, testing, and trends.
• Ensure each action within the portfolio yields the desired outcomes aligned with senior management expectations.

Reporting

• Coordinate and review BCM reports, including organizational monthly, quarterly, and annual reports.
• Review proposals and requests related to BCM for approval, serving as the first line of review.

Project Management

• Coordinate strategic projects, including BCM deliverables, supporting the SM to ensure timely outcomes.
• Review proposals and approval requests to ensure alignment with strategic priorities.
• Draft responses to correspondence and prepare memorandums and submissions in consultation with the SM.
• Prepare the CFO for meetings by reviewing materials and engaging with stakeholders.
• Support SM in preparing for meetings by reviewing packs and sourcing information.
• Compile ad hoc documents such as summaries, reports, and meeting notes.

Requirements

• Honours Degrees in Informatics, Risk Management, Information Technology, Information Systems, Disaster Management, or Crisis Management.
• Minimum 3-5 years of experience in risk management, IT continuity, or emergency planning roles.
• Postgraduate Diplomas in Risk, Crisis, or Project Management are advantageous.
• Certifications such as CBCI, CBCMP, ISO 22301 Lead Implementer or Auditor are preferred.
• Experience with BCM software tools and frameworks is advantageous.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.

This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.

Key Responsibilities:

• Provides leadership and guidance to individuals involved in organizational change initiatives.
• Leads strategic transformational change management initiatives.
• Develops a clear vision for organizational change and aligns it with business goals.
• Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
• Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
• Provides strategic guidance to senior leadership on change management methodology and approach.
• Ensures the development of enterprise-wide change management methodologies and toolkits. Identifies potential risks and develops mitigation strategies.
• Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
• Acts as a coach for senior leaders/managers in helping them fulfil the role of “change sponsor”.
• Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
• Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.
  
  

• Significant proficiency in methodologies, change management principles, and project lifecycle phases.
• Significant understanding of change management challenges, opportunities, methodologies and frameworks.
• Significant understanding of local and international change management methodologies.
• Ability to influence senior leaders/managers and gain buy-in at executive level.
• Excellent analytical and strategic planning capabilities.
• Significant vast expertise in delivering creative and innovative solutions to business challenges.
• Excellent interpersonal and presentation skills.
  
  

• Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
• Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).
  
  

• Significant experience working on large scale change management projects and programs, ideally in a related working environment.
• Deep Experience gained in a similar leadership role.
• Significant experience leading and managing a change management team, delivering high quality results.
• Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
• Significant experience leading programs that include technology change and adoption.
• Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Business Development and Sales
• Industries IT Services and IT Consulting

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Job title : Director, Change Management - Business Operations

Job Location : Gauteng, Johannesburg Deadline : September 18, 2025 Quick Recommended Links

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Your day at NTT DATA

Key Responsibilities :

To thrive in this role, you need to have :

Academic Qualifications and Certifications :

Required experience :