236 Management Analyst jobs in South Africa

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Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Job Profile Summary
NTT DATA’s Global Cloud Services Division accelerates client journeys across AWS, Azure, Google Cloud, and hybrid platforms.
We are hiring a Knowledge Management (KM) Analyst, based in South Africa, supporting to make high‑value knowledge easy to find, trust, and reuse—enabling pursuit teams to respond faster and with higher quality. This role involves curating reusable content (e.g., service descriptions, case studies, solution patterns, resumes, win themes), governing the content lifecycle, and using analytics to drive engagement and continuous improvement.

Key Responsibilities
Structure & Findability: Define and maintain taxonomies, metadata, and content models. Ensure version control, compliance, and accessibility of content.
KM Operating Rhythm: Plan and execute quarterly content refreshes, coordinate SME reviews, and manage content retirement, archiving, and audit trails.
Pursuit Enablement: Assemble starter packs for common deal types (e.g., cloud migration, managed services, app modernisation). Support proposal teams with high-quality, compliant, and brand-aligned content.
Contributor Coaching & Adoption: Onboard SMEs, develop contribution guides, host office hours and roundtables, and close feedback loops.
Analytics & Continuous Improvement: Track usage, identify gaps, and monitor quality signals using Power BI dashboards. Publish monthly KM reports and prioritise content backlogs.
Workflow Automation: Use Power Automate and GenAI to summarise source materials, deduplicate content, and streamline review/approval processes.
Enterprise Knowledge Integration: Collaborate with Delivery and Service Management teams to cross-link or syndicate relevant knowledge (e.g., ITSM KB articles, incident/problem learnings) for pre-sales use.
Compliance & Confidentiality; Enforce content permissions, data privacy standards, and brand/style guidelines.

Knowledge & Skills
Excellent written and verbal communication skills.
Strong stakeholder engagement and facilitation capabilities.
Ability to manage multiple urgent tasks in high-pressure environments.
Business acumen and commercial awareness.
Self-driven, proactive, and committed to success.
Strong persuasion and influencing skills.
Detail-oriented, organised, and meticulous.
Experience maintaining knowledge repositories (e.g., SharePoint, Confluence).
Skilled in translating technical concepts into business-friendly language.
Proficient in Microsoft 365 (Word, PowerPoint, Excel), SharePoint, Teams, and Power BI.
Comfortable working to deadlines in a global environment.

Qualifications & Certifications
ITIL v4 certification or equivalent knowledge of ITSM processes and lifecycle.
Bachelor’s degree in Information/Knowledge Management, IT, Communications, or a related field (or equivalent practical experience).

Competency Framework
Knowledge Management & Curation: Maintain reusable bid content and ensure accuracy and findability through SME collaboration.
Cloud Solutioning Awareness: Understand cloud architectures and translate technical content into client-relevant business value.
Bid & Proposal Support: Provide tailored RFx starter packs and high-quality responses to reduce turnaround time.
Stakeholder Engagement: Facilitate collaboration and feedback loops; host KM roundtables to capture lessons learned.
Content Analytics & Insights: Use Power BI to track asset usage and effectiveness; report impact and identify improvement areas.
Tool Proficiency: Leverage GenAI, SharePoint, CRM, and Power Automate to manage content and workflows efficiently.

Workplace type
Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

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Overview

To provide administrative and implementation support to Wealth Managers through the execution of administrative duties as per agreed standard operating procedures. To build and maintain relationships with clients, and collaborate with internal stakeholders and service providers.

Responsibilities

• Control costs through awareness of impact of work and potential waste.
• Manage own costs and expenses associated with role to enhance cost effectiveness.
• Identify and escalate potential risks which may lead to increased costs.
• Adhere to standards and procedures to reduce costs.
• Identify process improvements in order to save costs.
• Adhere to predetermined operational costing within budgets in the execution of projects and work related expenditure.
• Ensure that physical resources and equipment usage is managed in a manner that reduces financial loss and/or waste.
• Manage internal stakeholders and adhere to relevant SLA agreements.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.
• Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.
• Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
• Continuously strive to improve service delivery quality, productivity, turnaround time, availability, reliability and accuracy to avoid operational loss.
• Resolve client queries in accordance with operational goals and standards, and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
• Propose improvements on internal processes that impact service levels and customer satisfaction within area of accountability.
• Serve as first line of contact for clients and manage customer interactions.
• Accurately administer, plan for and complete activities within area of work in an efficient, effective and timely manner.
• Adhere to schedules to effectively and timely perform assigned work.
• Attend (and facilitate) meetings as and when required; maintain documentation and share information with the team.
• Deliver work in an accurate manner to ensure consistent results within department.
• Draw on own knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Remain accountable for own work (the exercise of judgement and discretion) in accordance with organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Continuously identify and escalate risk.
• Provide timely reports on operations, performance and audit findings.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Plan and organise own tasks to ensure performance objectives are met.
• Identify effective activities to address own development gaps.
• Create own development plan and review plan with team leader or manager.
• Understand which competencies and skills are required to be mastered to ensure personal development and performance.
• Keep abreast of learning opportunities, changing products and trends.

Qualifications & Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking

Job Details & Closing Date

Take note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below: 07/10/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose it to other parties.

Location activity

Kempton Park, Gauteng, South Africa; Johannesburg, Gauteng, South Africa

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About Ninety One

About Ninety One:

Ninety One is South Africa’s largest investment manager and the only one with a global presence. The firm has 22 offices across 15 countries on five continents and manages R3.4 trillion of assets on behalf of clients (as at 30 June 2025).

Established in Cape Town in 1991 as part of the Investec Group, Ninety One demerged and rebranded in 2020, becoming an independent firm dual-listed in London and Johannesburg.

Always an active manager, Ninety One today offers strategies across equities, fixed income, multi-asset and private markets to institutions, advisors and individual investors around the world.

About the team:

We are redefining how Private Credit operates combining institutional rigor with intelligent infrastructure to create a platform designed for scale, automation and transparency. As part of this shift, we are hiring a Transaction Management Analyst (Investment Monitoring) who will help rearchitect investment monitoring workflows to support the drive towards an AI-native, automation-enabled environment.

This is not a legacy middle-office role. Beyond core investment monitoring responsibilities like investment oversight and monitoring, you’ll play an active role in redesigning key investment monitoring workflows to reduce manual inputs, embed automation and build more intelligent, forward-looking operational processes. In addition to investment oversight and monitoring, you will help build the foundation for intelligent client due diligence and reporting, ensuring investor deliverables that are timely, accurate and increasingly automated.

The Transaction Management Team is a dynamic global team embedded in Ninety One’s global Private Markets platform with members in both London and Cape Town. The team focuses on the ongoing management/monitoring/reporting of our Private Market portfolios (like The Team works in close collaboration with various internal teams (Investment Management, Legal, ESG, Compliance, Fund Accounting and others). This is to ensure that all our Private Market investments across Africa, Latin America, Asia & Europe are appropriately managed/monitored. In addition, the team ensures that all reports and other contractual obligations owed to our clients (who are amongst the globe's top asset allocators and financial institutions) are professionally managed. Success in the role will involve executing on two key sets of related responsibilities with a primary focus on the investment monitoring elements.

In this role you will

Investment Monitoring

• Act as contact point for all waivers, consents and amendments on relevant Private Market portfolio companies
• Liaise with legal and investment teams to ensure documentation, deal economics and cash movements are aligned
• Provide analysis of requests, synthesise relevant information and co-ordinate internal approvals/response to portfolio companies, keeping a record for audit/reporting purposes
• Monitor performance of portfolio companies against tracked covenants and obligations to provide financial/other information, flagging risks as appropriate
• Review key information provided by portfolio companies to assess any material change in circumstances
• Manage completion of conditions precedent in advance of disbursement of funds
• Coordinate end-to-end execution of private credit transactions, including pre-close tracking, funding logistics, settlement flow and post-close setup
• Ensure transaction milestones are visible, auditable and digitally captured for downstream workflows
• Establish and maintain AI-ready credit monitoring processes including structured tracking of covenants, reporting schedules and borrower obligations
• Build intelligent escalation paths for breaches, delays and data anomalies
• Assist in centralising structured data from counterparty reports, third-party systems, and internal trackers
• Source, aggregate and present relevant reportable information in format required by fund committees/boards, investors and management
• Collaborate with technology teams to automate recurring report generation and integrate live portfolio data
• Work with product and technology teams to rewire workflows reducing reliance on manual trackers and email chains
• Integrate intelligent tools (e.g. API-based feeds, workflow platforms, LLMs) into monitoring, notifications and lifecycle management
• Develop and maintain strong working relationships with the Investment, Legal, ESG, Compliance, Fund Accounting & other internal teams, facility agents and portfolio companies

Investment AML/KYC due diligence:

• Complete initial KYC due diligence on relevant Private Market portfolio companies (covers Infrastructure and Credit)
• Liaise with the Investment Team and portfolio companies/facility agents to understand the relevant corporate structure and retrieve outstanding documentation
• Manage all internal communication/coordination on KYC as well as quarterly external KYC reporting across Private Markets
• Responsible for annual KYC refreshes, PEP approval process and outgoing KYC requests across Private Markets
• Ensure funds are appropriately onboarded with facility agents in advance of investment

You should consider applying if you have

• BCom LLB, CA (SA) or similar degree
• 2-3 years relevant work experience at a financial institution, bank, asset manager, development finance institution or professional services, law, accounting, consulting firm
• High accuracy in managing data flows and operational detail; fluency in Excel and modern data handling tools
• Mindset geared toward systems thinking, continuous improvement and spotting where automation should replace repetition
• Experience contributing to the design or rollout of operational tooling, dashboards, or automation layers
• Familiarity with AI tools or low-code/no-code automation frameworks

Some of the attributes we look for in a person

• A client focused and collaborative approach
• Intellectual curiosity
• The ability to ‘approach and own’ and continuously look for opportunities to develop
• Driven by results

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Wealth Management Analyst page is loaded# Wealth Management Analystlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 7, 2025 (6 days left to apply)job requisition id: R35899# **Job Description**To provide appropriate administrative and implementation support to Wealth Managers through the execution of administrative duties as per agreed standard operating procedures To build and maintain relationships with clients, and collaborate with internal stakeholders and service providers* Control costs through awareness of impact of work and potential waste.* Manage own costs and expenses associated with role to enhance cost effectiveness* Identify and escalate potential risks which may lead to increased costs.* Adhere to standards and procedures to reduce costs* Identify process improvements in order to save costs* Adhere to predetermined operational costing within budgets in the execution of projects and work related expenditure.* Ensure that physical resources and equipment usage is managed in a manner that reduce financial loss and/or waste.* Manage internal stakeholders and adhere to relevant SLA agreements.* Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members* Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.* Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.* Continuously strive to improve service delivery quality, productivity, turnaround time, availability, reliability and accuracy to avoid operational loss* Resolve client queries in accordance with operational goals and standards, and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.* Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.* Serve as first line of contact for clients and manage customer interactions.* Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.* Adhere to schedules to effectively and timely perform assigned work.* Attend (and facilitate) meetings as and when required; maintain documentation and share information with the team.* Deliver work in an accurate manner to ensure consistent results within department.* Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.* Remain accountable for your own work (the exercise of judgement and discretion) in accordance with the organisational values and code of ethics* Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.* Continuously identify and escalate risk.* Provide timeous reports on operations, performance and audit findings* Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability* Plan and organise own tasks to make sure that performance objectives are met.* Identify effective activities to address own development gaps.* Create own development plan and review plan with team leader or manager.* Understand which competencies and skills are required to be mastered to ensure personal development and performance.* Keep abreast of learning opportunities, changing products and trends.#Post#FNB#LI-AM1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**07/10/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
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Wealth Management Analyst page is loaded# Wealth Management Analystlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 7, 2025 (6 days left to apply)job requisition id: R35899# **Job Description**To provide appropriate administrative and implementation support to Wealth Managers through the execution of administrative duties as per agreed standard operating procedures To build and maintain relationships with clients, and collaborate with internal stakeholders and service providers* Control costs through awareness of impact of work and potential waste.* Manage own costs and expenses associated with role to enhance cost effectiveness* Identify and escalate potential risks which may lead to increased costs.* Adhere to standards and procedures to reduce costs* Identify process improvements in order to save costs* Adhere to predetermined operational costing within budgets in the execution of projects and work related expenditure.* Ensure that physical resources and equipment usage is managed in a manner that reduce financial loss and/or waste.* Manage internal stakeholders and adhere to relevant SLA agreements.* Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members* Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.* Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.* Continuously strive to improve service delivery quality, productivity, turnaround time, availability, reliability and accuracy to avoid operational loss* Resolve client queries in accordance with operational goals and standards, and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.* Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.* Serve as first line of contact for clients and manage customer interactions.* Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.* Adhere to schedules to effectively and timely perform assigned work.* Attend (and facilitate) meetings as and when required; maintain documentation and share information with the team.* Deliver work in an accurate manner to ensure consistent results within department.* Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.* Remain accountable for your own work (the exercise of judgement and discretion) in accordance with the organisational values and code of ethics* Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.* Continuously identify and escalate risk.* Provide timeous reports on operations, performance and audit findings* Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability* Plan and organise own tasks to make sure that performance objectives are met.* Identify effective activities to address own development gaps.* Create own development plan and review plan with team leader or manager.* Understand which competencies and skills are required to be mastered to ensure personal development and performance.* Keep abreast of learning opportunities, changing products and trends.#Post#FNB#LI-AM1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**07/10/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
#J-18808-Ljbffr

Wealth Management Analyst page is loaded# Wealth Management Analystlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 7, 2025 (6 days left to apply)job requisition id: R35899# **Job Description**To provide appropriate administrative and implementation support to Wealth Managers through the execution of administrative duties as per agreed standard operating procedures To build and maintain relationships with clients, and collaborate with internal stakeholders and service providers* Control costs through awareness of impact of work and potential waste.* Manage own costs and expenses associated with role to enhance cost effectiveness* Identify and escalate potential risks which may lead to increased costs.* Adhere to standards and procedures to reduce costs* Identify process improvements in order to save costs* Adhere to predetermined operational costing within budgets in the execution of projects and work related expenditure.* Ensure that physical resources and equipment usage is managed in a manner that reduce financial loss and/or waste.* Manage internal stakeholders and adhere to relevant SLA agreements.* Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members* Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.* Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.* Continuously strive to improve service delivery quality, productivity, turnaround time, availability, reliability and accuracy to avoid operational loss* Resolve client queries in accordance with operational goals and standards, and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.* Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.* Serve as first line of contact for clients and manage customer interactions.* Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.* Adhere to schedules to effectively and timely perform assigned work.* Attend (and facilitate) meetings as and when required; maintain documentation and share information with the team.* Deliver work in an accurate manner to ensure consistent results within department.* Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.* Remain accountable for your own work (the exercise of judgement and discretion) in accordance with the organisational values and code of ethics* Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.* Continuously identify and escalate risk.* Provide timeous reports on operations, performance and audit findings* Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability* Plan and organise own tasks to make sure that performance objectives are met.* Identify effective activities to address own development gaps.* Create own development plan and review plan with team leader or manager.* Understand which competencies and skills are required to be mastered to ensure personal development and performance.* Keep abreast of learning opportunities, changing products and trends.#Post#FNB#LI-AM1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**07/10/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
#J-18808-Ljbffr

Wealth Management Analyst page is loaded# Wealth Management Analystlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 7, 2025 (6 days left to apply)job requisition id: R35899# **Job Description**To provide appropriate administrative and implementation support to Wealth Managers through the execution of administrative duties as per agreed standard operating procedures To build and maintain relationships with clients, and collaborate with internal stakeholders and service providers* Control costs through awareness of impact of work and potential waste.* Manage own costs and expenses associated with role to enhance cost effectiveness* Identify and escalate potential risks which may lead to increased costs.* Adhere to standards and procedures to reduce costs* Identify process improvements in order to save costs* Adhere to predetermined operational costing within budgets in the execution of projects and work related expenditure.* Ensure that physical resources and equipment usage is managed in a manner that reduce financial loss and/or waste.* Manage internal stakeholders and adhere to relevant SLA agreements.* Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members* Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.* Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.* Continuously strive to improve service delivery quality, productivity, turnaround time, availability, reliability and accuracy to avoid operational loss* Resolve client queries in accordance with operational goals and standards, and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.* Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.* Serve as first line of contact for clients and manage customer interactions.* Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.* Adhere to schedules to effectively and timely perform assigned work.* Attend (and facilitate) meetings as and when required; maintain documentation and share information with the team.* Deliver work in an accurate manner to ensure consistent results within department.* Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.* Remain accountable for your own work (the exercise of judgement and discretion) in accordance with the organisational values and code of ethics* Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.* Continuously identify and escalate risk.* Provide timeous reports on operations, performance and audit findings* Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability* Plan and organise own tasks to make sure that performance objectives are met.* Identify effective activities to address own development gaps.* Create own development plan and review plan with team leader or manager.* Understand which competencies and skills are required to be mastered to ensure personal development and performance.* Keep abreast of learning opportunities, changing products and trends.#Post#FNB#LI-AM1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**07/10/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
#J-18808-Ljbffr

Wealth Management Analyst page is loaded# Wealth Management Analystlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 7, 2025 (6 days left to apply)job requisition id: R35899# **Job Description**To provide appropriate administrative and implementation support to Wealth Managers through the execution of administrative duties as per agreed standard operating procedures To build and maintain relationships with clients, and collaborate with internal stakeholders and service providers* Control costs through awareness of impact of work and potential waste.* Manage own costs and expenses associated with role to enhance cost effectiveness* Identify and escalate potential risks which may lead to increased costs.* Adhere to standards and procedures to reduce costs* Identify process improvements in order to save costs* Adhere to predetermined operational costing within budgets in the execution of projects and work related expenditure.* Ensure that physical resources and equipment usage is managed in a manner that reduce financial loss and/or waste.* Manage internal stakeholders and adhere to relevant SLA agreements.* Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members* Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.* Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.* Continuously strive to improve service delivery quality, productivity, turnaround time, availability, reliability and accuracy to avoid operational loss* Resolve client queries in accordance with operational goals and standards, and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.* Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.* Serve as first line of contact for clients and manage customer interactions.* Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.* Adhere to schedules to effectively and timely perform assigned work.* Attend (and facilitate) meetings as and when required; maintain documentation and share information with the team.* Deliver work in an accurate manner to ensure consistent results within department.* Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.* Remain accountable for your own work (the exercise of judgement and discretion) in accordance with the organisational values and code of ethics* Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.* Continuously identify and escalate risk.* Provide timeous reports on operations, performance and audit findings* Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability* Plan and organise own tasks to make sure that performance objectives are met.* Identify effective activities to address own development gaps.* Create own development plan and review plan with team leader or manager.* Understand which competencies and skills are required to be mastered to ensure personal development and performance.* Keep abreast of learning opportunities, changing products and trends.#Post#FNB#LI-AM1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**07/10/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
#J-18808-Ljbffr

Wealth Management Analyst page is loaded# Wealth Management Analystlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 7, 2025 (6 days left to apply)job requisition id: R35899# **Job Description**To provide appropriate administrative and implementation support to Wealth Managers through the execution of administrative duties as per agreed standard operating procedures To build and maintain relationships with clients, and collaborate with internal stakeholders and service providers* Control costs through awareness of impact of work and potential waste.* Manage own costs and expenses associated with role to enhance cost effectiveness* Identify and escalate potential risks which may lead to increased costs.* Adhere to standards and procedures to reduce costs* Identify process improvements in order to save costs* Adhere to predetermined operational costing within budgets in the execution of projects and work related expenditure.* Ensure that physical resources and equipment usage is managed in a manner that reduce financial loss and/or waste.* Manage internal stakeholders and adhere to relevant SLA agreements.* Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members* Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.* Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.* Continuously strive to improve service delivery quality, productivity, turnaround time, availability, reliability and accuracy to avoid operational loss* Resolve client queries in accordance with operational goals and standards, and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.* Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.* Serve as first line of contact for clients and manage customer interactions.* Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.* Adhere to schedules to effectively and timely perform assigned work.* Attend (and facilitate) meetings as and when required; maintain documentation and share information with the team.* Deliver work in an accurate manner to ensure consistent results within department.* Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.* Remain accountable for your own work (the exercise of judgement and discretion) in accordance with the organisational values and code of ethics* Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.* Continuously identify and escalate risk.* Provide timeous reports on operations, performance and audit findings* Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability* Plan and organise own tasks to make sure that performance objectives are met.* Identify effective activities to address own development gaps.* Create own development plan and review plan with team leader or manager.* Understand which competencies and skills are required to be mastered to ensure personal development and performance.* Keep abreast of learning opportunities, changing products and trends.#Post#FNB#LI-AM1# # ***Job Details***# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**07/10/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .
#J-18808-Ljbffr