67 Luxury Travel jobs in South Africa

Luxury Safari Travel Consultant - South Africa Specialist

Join the expert team at African Safari Group and craft unforgettable journeys showcasing South Africa's most iconic safari destinations and luxury lodges.

What You'll Do

• Design bespoke luxury safari itineraries for inbound clients (not agents).
• Convert warm inbound leads from our global network into high-value bookings.
• Communicate with clients professionally and engagingly via email, phone, and Zoom.
• Manage complete booking logistics—flights, transfers, accommodations, and special requests—ensuring a seamless luxury experience.
• Take full ownership of your sales portfolio while collaborating with a high-performing, supportive team.
  
  

Requirements

Requirements - You Must Have

• 3+ years safari travel sales experience, working directly with international inbound clients.
• Extensive knowledge of South African properties, lodges, and destinations.
• Proven track record of exceeding sales targets.
• Excellent written and verbal English communication skills.
• Strong attention to detail, multitasking ability, and independent work ethic.
  
  

Benefits

What You'll Earn

This is not an administrative role — your salary is just the base, with real earnings driven by commission and bonuses.

We offer two earning models:

Option 1: Base Salary + Commission + Incentives

• Base salary tied to performance tiers.
• Commission on gross profit.
• Milestone bonuses + ad hoc cash rewards.
• Quarterly reviews for fast career progression.
  
  

Option 2: Commission-Only Model (300% higher rate) + Bonuses

• Designed for top sellers who want to maximize income.
• Transition available once established.
  
  

Top performers regularly earn over R100,000/month , with commissions and bonuses making up the bulk of earnings.

Culture & Perks

• Weekly & monthly cash prizes celebrating top performance.
• Daily recognition in a supportive, high-achieving team.
• Advanced training, including:
• "$1M Consulting Script"
• "Overcoming Objections Like a Boss"
• Personal coaching and ongoing sales support.
• A culture that values trust, transparency, and continuous improvement.

#J-18808-Ljbffr

We're Hiring: Travel Designer Luxury Africa Specialist
Cape Town
Application Deadline: 24 June

Are you a passionate Africa expert with a talent for crafting one-of-a-kind travel experiences?

Were recruiting for a brand-new, premium B2C travel brand focused exclusively on Southern Africa, East Africa, and Madagascar. This is not your average sales role. We're looking for high-performing Travel Designers who are storytellers, trusted advisors, and creative curators of deeply personal journeys.

What Youll Be Doing

* Designing immersive, tailor-made African itineraries that go beyond the ordinary
* Handling the full booking journeyfrom quote to reconciliationwith accuracy and flair
* Collaborating with top lodges, guides, and suppliers to deliver seamless luxury experiences
* Staying engaged with clients before, during, and after their trips
* Advocating for sustainable travel that supports local communities and conservation

Who Were Looking For

* 5+ years in high-end B2C inbound travel (Southern & East Africa + Madagascar a must)
* Tourplan experience and strong operational/logistical knowledge
* A natural listener with the ability to personalise every itinerary
* Calm under pressure, solutions-driven, and fiercely detail-oriented
* Someone who lives and breathes Africaand wants others to love it too

Bonus Points If You:

* Have worked with international luxury travellers
* Know how to balance bucket-list items with hidden gems
* Are passionate about responsible tourism and impact travel

Competitive salary on offer, based on experience.

Apply by 24 June with your CV and a short note about why youre perfect for this role.

Red Ember recruitment is looking for a Travel Cruise Consultant. The Cruise Division of our client handles bookings that originate from direct relationships with various cruise agents worldwide.  For cruise business the division manages the entire booking process from sending out proposals, to making the reservations to looking after the clients when in country to customer service after travel.Build close relationships with all Agents and Cruise Sales Team. Include a minimum of 20% new touring options per proposal and ensure that the proposal is prepared as per agreed processes and communication around the proposal is clear, engaging and sales orientated.Ensuring high attention to detail is always maintainedStrive towards successfully converting RFPsPrepare and design creative itineraries & proposals.Prepare excel costings.Focus on delivery excellence in customer service to agents and guests (speed to replies/accuracy/creativity/file handling).Striving towards exceeding and maximizing revenue.Applying processes: rate negotiations, negotiate terms and conditions, booking accommodation and services as requiredCreate and update tracking documentsEnsuring proficiency in that all files are quoted and operated at an acceptable margin and profit level according to the company margin strategy.Ensure VIP’s receive appropriate attention.Assist with all other reasonable requests where required.Ability to work un-supervised and under pressure.RequirementsTourism QualificationTour consultant experience at a senior level in an inbound tour-operating environment for a minimum of 5 years. Excel experience is an advantageCreative itinerary design, quoting & sales.Excellent relationship building skills.Team- work and be able work autonomous when required.Good product knowledge of Southern Africa.Good office/administration skillsUnderstanding of on the ground operations and excellent quality control.Good English communication verbal and written.ZR_2037_JOBBenefitsMedical Aid, Group life Cover, Prov fund and 13th Cheque 

Job Title: Group Chief Information Officer Company: African Rainbow Minerals Limited Location: (Insert Location) Job Responsibilities: Responsible for executing all aspects of a diverse, very complex information technology program including multiple large-scale IT projects. Program planning, execution, timing, functionality, quality, communication, and cost management. Monitor and manage the critical path, contingencies, scope changes, and budget, both labor and non-labor resources. Establish, manage, and execute on IT Portfolio in collaboration with relevant stakeholders, as per business demand. Incorporate the Business Units (BU) Strategy and Business Plan within the balanced IT Portfolio. Coordinate prioritization of the IT portfolio between various stakeholders. Track the value contribution and/or Programme objective(s) throughout the value tracking lifecycle. Identify and mitigate IT Programme(s) and IT Portfolio risks and issues. Monitor and manage delivery of the Programmes and IT Portfolio. Communicate weekly and monthly progress/status feedback to stakeholders. Manage seamless transition of IT Projects and/or Programmes into operations. Collaborate with relevant stakeholders to create an integrated financial report including budget, forecasting, and expenses. Direct the delivery of Programmes through active sponsorship, leadership, and involvement in specific initiatives to ensure they meet the time, cost, and quality requirements. Conduct Programme evaluations. Prioritize and approve projects. Conduct feasibility studies and confirm resulting business unit decisions. Consult with relevant stakeholders to ensure strategic alignment of a portfolio of projects with multiple business units' strategy and objectives. Lead efforts around work plans, schedules, project estimates, resource plans, and status reports. Lead the design, development, and implementation of business perspective work plans for complex projects. Demonstrate competency in coordinating all aspects of a large, complex project involving multiple IT disciplines. Create strategies for various risks identified through Project Managers, including disaster remedies. Create continuity Programmes for project management office. Oversee the employee management process for front line managers (e.g., staffing decisions, coaching, development, evaluation). Direct teams through visible transformational leadership. Track systems and business recovery compliance audit projects. Design contingencies for damage to computer hardware, vital records, etc. Provide technical expertise to project managers to support customers on recovery requirements for new technology solutions. Provide guidance on project risk mitigation. Drive business development in respect of existing/new businesses, mergers/acquisitions, and divestitures. Assess the performance of existing plans and IT systems in terms of contribution to business objectives, functionality, stability, and value. Adhere to all corporate governance, processes, procedures, statutory, legal, and other requirements. Support the organizational culture and live the ARM values. Minimum Requirements: Project Management Professional or alternative project management certifications. In-depth knowledge of IT project delivery and methodology as well as IT infrastructure. Personal Attributes: Planning and management. Business/client management. Business acumen. Leadership and management skills. Professionalism. Managing complexity. Additional Information: To apply for this vacancy, please send your CV to the email address below before the closing date. Email: (Insert Email) Note: Late applications will not be considered. Correspondence will be limited to short-listed candidates only. If you do not hear from the Company within 21 days after the closing of the advert, please consider your application as unsuccessful. Closing date: 14 February Seniority level: Director Employment type: Full-time Job function: Information Technology Industries: Mining #J-18808-Ljbffr

Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team!

(These roles are planned to be based in Gardens - Cape Town (South Africa))

About the Role

The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion.

Key Responsibilities:

• Customer Experience:
  • Resolve customer queries through various channels within SLA.
  • Collaborate with suppliers to offer the best solutions.
  • Adhere to service quality and quantity standards.

• Quality Assurance:
  • Meet team QA scorecard targets.
  • Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance.
  • Maintain and improve supplier relationships.

• Productivity:
  • Action bookings in operations queues within SLA.
  • Process payments and reissue tickets accurately.

• Error Management:
  • Minimise errors by adhering to airline rules for domestic and international bookings.

• Ad Hoc Support:
  • Assist with operational tasks as needed.

Job Requirements:

Qualification & Experience:

• At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience
• Relevant tertiary qualifications beneficial
• Customer service experience across multiple channels.
• Strong knowledge of fares, calculations, and Travelstart systems/policies.
• Proficiency in Amadeus or other GDS systems
• At least 2 years of travel industry experience.

Personal Competencies:

• Attention to detail, accuracy, and diligence.
• Effective time management and multitasking abilities.
• Self-motivation with a proactive and adaptable approach.
• Strong teamwork and problem-solving skills

This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency.

About the team

The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC.

#J-18808-Ljbffr

Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team! (These roles are planned to be based in Gardens - Cape Town (South Africa)) About the Role The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion. Key Responsibilities: Customer Experience: Resolve customer queries through various channels within SLA. Collaborate with suppliers to offer the best solutions. Adhere to service quality and quantity standards. Quality Assurance: Meet team QA scorecard targets. Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance. Maintain and improve supplier relationships. Productivity: Action bookings in operations queues within SLA. Process payments and reissue tickets accurately. Error Management: Minimise errors by adhering to airline rules for domestic and international bookings. Ad Hoc Support: Assist with operational tasks as needed. Job Requirements: Qualification & Experience: At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience Relevant tertiary qualifications beneficial Customer service experience across multiple channels. Strong knowledge of fares, calculations, and Travelstart systems/policies. Proficiency in Amadeus or other GDS systems At least 2 years of travel industry experience. Personal Competencies: Attention to detail, accuracy, and diligence. Effective time management and multitasking abilities. Self-motivation with a proactive and adaptable approach. Strong teamwork and problem-solving skills This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency. About the team The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC. #J-18808-Ljbffr

Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team! (These roles are planned to be based in Gardens - Cape Town (South Africa)) About the Role The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion. Key Responsibilities: Customer Experience: Resolve customer queries through various channels within SLA. Collaborate with suppliers to offer the best solutions. Adhere to service quality and quantity standards. Quality Assurance: Meet team QA scorecard targets. Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance. Maintain and improve supplier relationships. Productivity: Action bookings in operations queues within SLA. Process payments and reissue tickets accurately. Error Management: Minimise errors by adhering to airline rules for domestic and international bookings. Ad Hoc Support: Assist with operational tasks as needed. Job Requirements: Qualification & Experience: At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience Relevant tertiary qualifications beneficial Customer service experience across multiple channels. Strong knowledge of fares, calculations, and Travelstart systems/policies. Proficiency in Amadeus or other GDS systems At least 2 years of travel industry experience. Personal Competencies: Attention to detail, accuracy, and diligence. Effective time management and multitasking abilities. Self-motivation with a proactive and adaptable approach. Strong teamwork and problem-solving skills This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency. About the team The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC. #J-18808-Ljbffr

Calling all young, Swedish  speaking wanderlusts! Are you ready to turn your language skills into a ticket to an exciting new adventure? A leading travel company are looking for a Swedish speaking Travel Support Agent  to join their team in Johannesburg, South Africa .  They need a travel enthusiast who will help their Swedish  speaking clients plan the trip of a lifetime! Does this job  sound like the perfect challenge for you? Keep reading!

Your key job  responsibilities as the Swedish speaking Travel Support Agent  in Johannesburg, South Africa  will include:

Respond to customer inquiries via phone and emailProvide accurate and timely information about our travel products and servicesAssist customers with booking and planning their tripsBuild and maintain positive relationships with customersRequirements

Requirements for this Swedish speaking Travel Support Agent job  in Johannesburg, South Africa :

Fluency in  Swedish  and EnglishStrong communication and customer service skillsPassion for travel and helping others plan their dream vacationsPositive attitude and desire to learn and grow

If you meet the above requirements for this Swedish speaking Travel Support Agent job  in Johannesburg, South Africa , we would love to hear from you! Please send your CV through today!

About Club Med

Established in 1950, Club Med is the pioneer and leader of premium all-inclusive holidays for families and active couples. Our aim is to become the most desirable lifestyle travel brand.

Club Med has been continuously innovating within the travel, lifestyle and hospitality fields over the last 75 years and now operate s close to 70 sun and snow resorts across the globe offering unique travel experiences. W e offer unparalleled experiences to customers seeking luxury, adventure, and relaxation. Our commitment to excellence and customer satisfaction is at the heart of everything we do.

Job Overview

Club Med is seeking a dynamic, results-oriented Travel Sales Agent to join our vibrant call centre team located in Johannesburg. Although this position is based in South Africa, you will be responsible for assisting travel agents from the UK, Ireland, and Scandinavian markets, with shift patterns organized to support these markets.
As a Travel Sales Agent (Indirect) at Club Med, you will be the first point of contact for travel agents, delivering expert advice, customized travel solutions, and seamless booking experiences. This role combines sales prowess with high-level customer service, requiring an in-depth understanding of our travel agents and their end customers' needs and preferences. Whether seeking a beach escape, a luxurious ski resort, or a family adventure, you will play a crucial role in realizing their requests.

Key Responsibilities

1. Promoting Club Med packages : Promote Club Med packages and offers to travel agents using various communication channels, including phone, email, WhatsApp, and more.

2. Inbound and Outbound C ontact s : Handle inbound calls and written communication from travel agents who are interested in Club Med holidays, addressing their questions, concerns and special requests. Make outbound calls to follow up on enquiries, promote special offers , support modification and strengthen relationship with travel agents.

3. Providing information : Be knowledgeable in all aspects of Club Med Terms & Conditions and Club Med resorts, including destinations, accommodation , activities, transport and pricing, to provide accurate information to travel agents and address their queries .

4 . Making Sales : Convert inquiries into sales by effectively communicating the value proposition of Club Med and persuading travel agents to make bookings while encouraging and accompanying them in using their dedicated online platform “Club Med Travel Agent” portal.

5 . Meeting Sales Targets : Aim to achieve or exceeding sales targets through effective sales techniques and relationship management.

6. Process Bookings : Assist travel agents with the booking process, ensuring all necessary information is collected accurately, internal sales tools are used correctly, processes followed and payments are processed efficiently.

7 . Upselling : Upsell additional services or amenities to travel agents, such as spa treatments, excursions, or room upgrades, to enhance customers’ holiday experience and increase revenue.

8. Customer Service : Provide excellent customer service at any stage in the booking process aligned with Club Med standards and terms and conditions.

9. Maintaining Records : Maintain accurate records of agent interactions, booking details, and sales transactions using company sales tools.

10. Continuous Learning and Improvement : Remain updated on terms and conditions, promotions, and procedures related to Club Med resorts, sales techniques and tools. Identify opportunities for booking management process improvements and provide feedback for optimization.

Education level

• Bachelor’s degree or equivalent

Experience

• Solid knowledge of the travel and tourism industry

• Experience in a similar position and sector

• Mastery of sales technics and negotiation skills

• Familiarity with ski travel is advantageous

• Knowledge of Amadeus is also beneficial

Languages

• Fluency in spoken and written English is mandatory .

Benef its

• Smartworking – W ork from home policy / 90 days per year

• 3 weeks of Club Med vacations per year under Club Med policy - after one year of seniority

• 13th cheques payable in December

• Private healthcare insurance

• Employer contribution to the Allan Gray Retirement Fund

#J-18808-Ljbffr