Key Account Management (Production): Inbound Tourism/DMC, Cape Town Southern Suburbs

Cape Town, Western Cape SATSA

Posted 18 days ago

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Job Description

Key Account Management (Production): Inbound Tourism/DMC, Cape Town Southern Suburbs

Career Dynamics Global — Cape Town, Western Cape

Location: CPT Southern Suburbs – Office based – Monday to Friday

Salary: Highly Negotiable based on current earnings and experience.

Benefits Included

Role

Role: Key Account Management: Production, Inbound Tourism/DMC

Responsibilities Will Include, But Not Limited To
  • In charge of Leisure Groups Production. 3-4 Star Accommodation.
  • Develop trust relationships with a client. Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Quotes, itineraries, reservations.
  • Serve as the link of communication between agents and operations.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Play part in generating new sales (with the marketing / sales team) that will turn into long-lasting relationships.
  • Be able to prepare regular reports of progress and forecasts for the director.
Requirements And Skills
  • Senior level – Minimum 5 years’ Experience as KAM at an Inbound Tour Operator/DMC
  • Quoting & Costings for inbound Groups and Group series from Europe and USA for Southern Africa
  • Product knowledge essential
  • Negotiating with suppliers & Liaising with long established clients
  • Liaising with the groups consultants who handle the operations and logistics
  • Experience in providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills, ability in problem-solving and negotiation
  • MS Office (Word, Excel & PowerPoint) (TOURPLAN, WETU are a PLUS)
  • Fluent in English with excellent written and verbal communication skills
How to Apply

Please email your CV & Qualifications to and/or

Connect to our LinkedIn page:

Location

Cape Town

  • About Career Dynamics Global

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Senior/Account Manager (Company Management Services)

Cape Town, Western Cape Amicorp Group

Posted 18 days ago

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Job Description

Senior/Account Manager (Company Management Services)

Responsible for managing a portfolio of clients to guide them on legal, administrative and corporate activities for their companies. The role-holder is responsible for setting up and maintaining in goodstanding the corporate and legal structures on behalf of clients. The role holder generates revenue based on value-charging by carrying out legal, administrative and corporate activities, promotes products and services and actively participates in growing the business from existing clients as well as identifying prospective clients through client referrals.

PRIMARY DUTIES AND RESPONSIBILITIES
  • Responsible for managing the portfolios of clients and guide them on corporate services inclusive of the setting up and administration of corporate structures and other corporate governance services.
  • Work directly with our clients in analyzing and interpreting regulations, procedures, documents relating to our clients’ legal and fiscal opportunities;
  • Actively participating in growing and marketing our business both with existing clients to grow the portfolio but also to develop new business through client referrals.
  • Administering a portfolio of companies, limited partnerships and trusts in accordance with applicable legislation.
  • Monitor, manage, verify and approve the preparation of minutes of shareholder meetings (Ordinary or Extraordinary), and proxies, list of attendance;
  • Coordinate issues concerning taxes, administration, and banking of client companies with the Client Accounting Department.
  • Fully understand the client’s activities and make sure that any action taken is consistent with the company’s activities and purpose within the legal and economic framework for the company.
  • Manage companies and ensure that all information in the client files is correct and up-to-date.
  • Monitor productivity and chargeability on weekly basis and review productivity and performance against targets to ensure that individual financial and client targets are met.
  • Accurately record chargeable time and value of service using Maconomy in order to facilitate timely invoices.
  • Ensure that all correspondence is signed in conformity with the signatory authority list.
  • Solve payment problems, as well as collection of outstanding invoices;
  • Ensure that “Know Your Customer” rules are adhered to and that client operates within relevant compliance frameworks.
  • Comply with all internal procedures regarding the correct use of automated programs for recording all required client and company data.
  • Maintain up-to-date local office policies and procedures in alignment with local regulations and requirements.
  • Act as a trusted advisor to the client and adhere to the regular client contact/ communication guidelines set by the Company, aimed at building personal and long-term relationship with the clients.

OTHER DUTIES

  • Undertake the role of director, trustee, nominee, manager, partner, secretary, authorized signatory or any related position in internal entities or client entities of Amicorp Group, where necessary and required by the Management.
  • Undertake such other duties, related to the position, as may from time to time be agreed with Management.
Qualifications, Skills, and Experience
  • Bachelor or Master Degree in Law, Business, Accounting, Tax or another business related field, additional relevant qualification would be desirable.
  • At least 15+ years of relevant working experience within the corporate services business and/or financial services sectors (preferably with international exposure). Additional relevant company secretary or company law qualifications would be highly beneficial;
  • Good understanding of key financial services and industry related legislation. Familiar with international requirements - e.g. CRS, FATCA, BEPS, GAAR, ESR, that affects the clients and entities in target markets.
  • Strong commercial mindset, takes initiative, positive and proactive, dedicated, focused and revenue and target driven.
  • Excellent organizational, interpersonal and communication skills.
  • Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences, and successfully liaise with people at different levels. Excellent English language fluency; additional languages preferred.
  • Strong analytical and problem solving skills, solution driven, highly organized and detail-orientated with good decision making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results.
  • Ability to adapt and work in a smaller, dynamic local team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role.
  • Demonstrated knowledge and understanding of operational efficiency issues and quality management and control matters.

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Assistant Vice President-Customer Service - Inbound Voice-Account & Portfolio Management

Cape Town, Western Cape EXL

Posted 26 days ago

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Job Description

Overview

Assistant Vice President-Customer Service - Inbound Voice-Account & Portfolio Management

EXL, Cape Town, Western Cape, South Africa

Requirements
  • Minimum 8 years’ work experience; preferably from BPO background
  • Should have managed a large BPO Operations Teams for at least 3 years as an HOD
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Business Development and Sales
Industries
  • Business Consulting and Services

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Local Direct Sales Coordinator

Cape Town, Western Cape MASA Outsourcing (Pty) Ltd

Posted 27 days ago

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Job Description

Local Direct Sales Coordinator

An international language school is looking for a Local Direct Sales Coordinator to join their team based in Cape Town City Centre, Cape Town.

Duties & Responsibilities

Overview
The Local Direct Sales Coordinator will require excellent communication and interpersonal skills; projecting a courteous and professional manner at all times when representing the company.

Key Responsibilities

  1. Manage the direct sales team based in Cape Town.
  2. Recruit new members for the direct sales department and ensure the training process is followed.
  3. Ensure that the direct sales processes are followed by the team.
  4. Support Student Services Executives in the Cape Town school.
  5. Keep the CRM updated with the department's needs and ensure the team uses the CRM as stipulated.
  6. Assist with the marketing strategy to generate more leads and sales for the Cape Town school, including Google Ads campaigns and collaboration with online directories.
  7. Ensure excellent customer service is provided to students consistently.
  8. Resolve problems with prospective students to ensure they receive the best possible customer journey according to Bayswater values.
  9. Generate individual sales for the assigned market.
Required Knowledge, Qualifications & Skills
  1. Experience in the Education industry, ideally in the international language sector.
  2. Minimum of 3 years sales experience in the education industry or services (B2C).
  3. Fluency in both written and spoken English.
  4. Proficiency in one of the following languages as a second language: French, Chinese, Japanese, Turkish, German, Arabic, Portuguese, Spanish, Korean, Thai, Russian, or Italian.
  5. Good knowledge of Excel.
  6. An undergraduate degree in business, marketing, sales, language, or tourism.
  7. Experience managing people and/or experience in recruitment.
  8. Overseas studying/working experience, ideally with exposure to an international environment.
  9. Knowledge or experience in marketing, especially digital marketing, is a plus.
  10. High level of verbal and written communication skills.
  11. Comfortable learning new systems.
  12. Well organized and able to manage a varied and demanding workload.
  13. Comfortable meeting goals and working under pressure.
Personal Attributes
  1. Approachable, friendly, and caring.
  2. Resilient with a flexible, ‘can-do’ approach to work.
  3. Results and customer-focused.
  4. Has high expectations of self and others.
  5. A team player, able to build rapport and engage with a diverse range of people.
  6. Committed to equality and diversity.
  7. Committed to continuous improvement through being outward-looking and reflective.
  8. Passionate about delivering a memorable experience to our students.
What is Offered
  1. Competitive remuneration package based on qualifications & experience.
  2. Access to our wide portfolio of courses offered for free or at discounted rates.
  3. Training & development opportunities with extensive career growth within a global organization.
  4. People-centric, inclusive culture with regular well-being and social activities.
  5. Regular online networking and cross-departmental meetings with the Bayswater team globally.
Equal Employment Opportunities

Bayswater Education provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bayswater Education Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Package & Remuneration

R 25000 - R 3000 - Monthly

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Local direct sales coordinator

New
Cape Town, Western Cape MASA Outsourcing

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Job Description

permanent
Local Direct Sales Coordinator An international language school is looking for a Local Direct Sales Coordinator to join their team based in Cape Town City Centre, Cape Town. Duties & Responsibilities Overview The Local Direct Sales Coordinator will require excellent communication and interpersonal skills; projecting a courteous and professional manner at all times when representing the company. Key Responsibilities Manage the direct sales team based in Cape Town. Recruit new members for the direct sales department and ensure the training process is followed. Ensure that the direct sales processes are followed by the team. Support Student Services Executives in the Cape Town school. Keep the CRM updated with the department's needs and ensure the team uses the CRM as stipulated. Assist with the marketing strategy to generate more leads and sales for the Cape Town school, including Google Ads campaigns and collaboration with online directories. Ensure excellent customer service is provided to students consistently. Resolve problems with prospective students to ensure they receive the best possible customer journey according to Bayswater values. Generate individual sales for the assigned market. Required Knowledge, Qualifications & Skills Experience in the Education industry, ideally in the international language sector. Minimum of 3 years sales experience in the education industry or services (B2 C). Fluency in both written and spoken English. Proficiency in one of the following languages as a second language: French, Chinese, Japanese, Turkish, German, Arabic, Portuguese, Spanish, Korean, Thai, Russian, or Italian. Good knowledge of Excel. An undergraduate degree in business, marketing, sales, language, or tourism. Experience managing people and/or experience in recruitment. Overseas studying/working experience, ideally with exposure to an international environment. Knowledge or experience in marketing, especially digital marketing, is a plus. High level of verbal and written communication skills. Comfortable learning new systems. Well organized and able to manage a varied and demanding workload. Comfortable meeting goals and working under pressure. Personal Attributes Approachable, friendly, and caring. Resilient with a flexible, ‘can-do’ approach to work. Results and customer-focused. Has high expectations of self and others. A team player, able to build rapport and engage with a diverse range of people. Committed to equality and diversity. Committed to continuous improvement through being outward-looking and reflective. Passionate about delivering a memorable experience to our students. What is Offered Competitive remuneration package based on qualifications & experience. Access to our wide portfolio of courses offered for free or at discounted rates. Training & development opportunities with extensive career growth within a global organization. People-centric, inclusive culture with regular well-being and social activities. Regular online networking and cross-departmental meetings with the Bayswater team globally. Equal Employment Opportunities Bayswater Education provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bayswater Education Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Package & Remuneration R 25000 - R 3000 - Monthly #J-18808-Ljbffr
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Business Development Manager

Cape Town, Western Cape Hire Resolve

Posted today

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Job Description

An established insurance company is seeking a highly skilled and experienced Business Developer to join its team. The successful candidate will play a vital role in expanding the companys market presence by developing strategic growth plans, securing new clients, and maintaining strong relationships. This role offers the opportunity to work across a range of products, including Funeral (sub-category A), Health, Credit Life, and Voluntary and Involuntary Group Schemes. Responsibilities Develop and maintain new and existing client relationships. Create and implement strategic business development plans. Identify opportunities for new campaigns, products, and distribution channels to achieve growth. Analyze market trends and customer needs to develop tailored approaches. Collaborate with internal teams to ensure customer satisfaction and problem resolution. Ensure compliance with governance, risk management, and regulatory standards. Consistently meet or exceed set sales targets. Requirements RE5 Certification. Long-term Insurance industry experience. Extensive knowledge of group schemes. Proven track record as an Insurance Business Development Manager or similar role. Proficiency in MS Office and relevant business software. Strong communication, teamwork, and interpersonal skills. Strategic and business-oriented mindset. Excellent negotiation and sales abilities. Minimum of 8 years experience in business development, sales, or marketing within the insurance industry. Additional Requirements: In-depth knowledge of the insurance industry. Minimum of 8 years working experience in the insurance sector. Willingness and ability to travel for client engagements. Strong attention to detail. Demonstrated success in achieving sales and marketing goals. Benefits Salary: Based on experience and qualifications. Contact Hire Resolve for your next career-changing move today Apply for this role today, contact Lidene Pienaar at Hire Resolve or on LinkedIn You can also visit the Hire Resolve website: hireresolve.us or email us your CV: Please use "Business Development Manager " as your subject line when applying via email We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future
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Business Development Consultant

New
Cape Town, Western Cape University of Fort Hare

Posted today

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Job Description

South Africa - Western Cape , Cape Town - North (Goodwood - Blackheath)

What you’ll be doing
  • Actively hunt for new business through cold calling, networking, and research.
  • Build and manage a strong sales pipeline to hit ambitious targets.
  • Prepare and deliver presentations and proposals that impress potential clients.
  • Negotiate and close deals to secure long-term partnerships.
  • Keep management informed with market insights and client feedback.
  • Maintain accurate CRM records and ensure compliance with company policies.
What we’re looking for

Must haves:

  • Matric Certificate
  • 3–5 years’ experience in new business development or sales in logistics, transport, or a related industry
  • Strong communication, negotiation, and presentation skills
  • Self-motivated, target-driven, and proactive (true “hunter” mindset)
  • Proficiency in MS Office Suite

Nice to Have:

  • Additional qualification, diploma, or degree in Business, Marketing, or Logistics
Other things you’ll need
  • Valid driver’s license and own vehicle
  • Willingness to travel as required
Your benefits
  • Competitive salary package
  • Medical Aid subsidy
  • Provident Fund contributions and more
How to apply
  • Follow the link to our job seekers page -
  • Search for the job title.
  • Click Apply to submit your CV.

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Business Development Rep

Cape Town, Western Cape Somewhere

Posted today

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Job Description

LOOKING FOR SOUTH AFRICAN CITIZENS WHO ARE BASED IN SOUTH AFRICA CANDIDATES

Position

Business Development Representative

Working Schedule : 9a-5p EST

Salary Range : $1500-$2000 USD Monthly (the final salary will be determined by the candidates level of experience and at the discretion of the client)

About the Role

We are looking for a motivated and results-driven Business Development Representative (BDR) to join our team. The BDR will play a key role in driving growth by identifying potential customers generating qualified leads and supporting the sales team in building a healthy sales pipeline. This role requires excellent communication skills a proactive mindset and a strong ability to understand customer needs.

Key Responsibilities
  • Research and identify potential clients through outbound prospecting networking and market research.
  • Generate and qualify leads via cold calling email campaigns LinkedIn outreach and other channels.
  • Engage with prospects to understand their needs and challenges positioning our solutions effectively.
  • Schedule and coordinate meetings or demos between qualified prospects and the sales team.
  • Maintain accurate records of outreach and follow-ups in the CRM system.
  • Collaborate with marketing and sales teams to refine lead generation strategies.
  • Achieve or exceed monthly / quarterly targets for qualified leads and meetings booked.
  • Stay updated on industry trends market conditions and competitor offerings.
Qualifications
  • 3 years of experience in the same role
  • Proven experience in sales lead generation or business development (internships or entry-level roles acceptable).
  • Strong written and verbal communication skills.
  • Resilient self-motivated and target-oriented.
  • Ability to learn quickly and adapt in a fast-paced environment.
  • Proficiency with CRM tools (e.g. Salesforce HubSpot) and prospecting tools is a plus.
Key Skills

Business Development,Sales Experience,Direct Sales,B2B Sales,Marketing,Sales Pipeline,Salesforce,Strategic Planning,Enterprise Sales,negotiation,Lead Generation,Contracts

Employment Type: Full Time

Experience: years

Vacancy: 1

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Business Development Representative

Cape Town, Western Cape EngageTech

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Job Description

Overview

Featured on The Sunday Times’s Top Ten Small Companies to work for, with over a decade’s experience recruiting and training the best-in-class SDRs EngageTech offers three solutions; outsourced SDRs, a sales intelligence platform & Managed SDRs. Through the utilization of our outsourced SDR service and our sales intelligence platform businesses can generate qualified leads fast.

Now is the perfect time to come on board, with us expanding into different markets, developing pioneering new service lines, and most excitingly setting up new offices in even more international locations.

We hire on passion and personality, so previous experience isn’t paramount, and with our world-class three-month development Sales training program we think almost anyone can be a successful SDR if they wish!

We are looking for individuals to join the outsourced SDR solution.

Responsibilities
  • Booking outbound meetings through cold calling
  • Also generating outbound meetings through a multi-channel approach of emails, social selling, networking, and independent research
  • Establishing genuine relationships with key stakeholders across the business and externally with our different clients
  • Engaging with a range of prospects, including C-suite / Directors, from all sorts of different organizations ranging from Blue Chip to the Public Sector
  • Lead discovery conversations with prospects on behalf of our clients to unearth challenges and an understanding of digital roadmaps for the coming year
More about this role
  • Striving to learn on a day-to-day basis, as well as providing mentorship to those in your team and around you
  • Delivering World Class Customer Service for clients at every touchpoint of the process, adhering to best practice
  • Work in tandem with clients to manage sales pipeline; maintain impeccable administration and update all activity in our CRM
  • Continually act as an ambassador for the EngageTech brand
  • Add value to other areas of the business! You have the opportunity to bring your interests and passions outside of your professional life to the role – whether it be sport, Diversity & Inclusion, or Corporate Social Responsibility
  • Influence the growth of the overall business
Qualifications
  • Articulate, with strong written & verbal communication skills and a talent for building rapport and accelerating relationships
  • A desire to work with lots of different stakeholders, be they clients, colleagues, managers, or prospects
  • An interest or affinity with the Tech industry
  • Simple, but a can-do, positive mindset
  • Have the flexibility to thrive in a scale-up, high-growth environment where things are constantly evolving
  • Accountable for your actions and input on a day-to-day basis
  • Appreciative of the value of solid relationships with your colleagues
  • Relish the opportunity to have continuous learning and development
Benefits
  • Investment into personal development, with a clear personalized plan to achieve your goals
  • Uncapped Commission
  • 100% of Medical Aid
  • A three-month SDR training program to unlock your potential
  • Mental Health support, with chat therapy courses available
  • Opportunities to; travel, work and learn in one of our international locations, including; Stockholm, Edinburgh and Cape Town
  • Working equipment provided, including new laptops
  • 6 months full maternity pay, with a basket of “Month One” baby supplies
  • Quarterly incentives such as ‘Diamond Club’ Michelin meals
  • Company incentive trips away to places including Ibiza, Milan & Tenerife
  • Women in Tech and Diversity & Inclusion Initiatives
  • Sabbatical opportunity after one year
  • 25 Days Annual Leave

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Business Development Manager

Cape Town, Western Cape Energy at Work Projects

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Job Description

Overview

This person must be familiar with the CT market.

The New Business Development Manager primarily focuses on identifying potential clients, presenting them with suitable product proposals and confirming policy sales. He / she must build relationships with clients to ensure retention of business and facilitate new business. An extensive knowledge of products and providers is necessary. The New Business Development Manager is responsible for complete and accurate administration related to all policies and clients. All service provisions will meet the requirements of Treating the Customer Fairly (TCF).

Education / Training
  • Short-term Insurance qualification
  • RE 5
  • Product Specific Training
  • Class of Business – Commercial and Personal Lines
  • CPD hours in current cycle
Core Competencies
  • Excellent communication and interaction skills
  • Attention to detail
  • Proven sales and marketing skills
  • Negotiation skills
  • High level of administration skills (Filing / record keeping)
  • Ability to analyse and take decisions
  • Proficient in Microsoft office suite, specifically Word and Excel
  • Sound knowledge Insurance products and insurers
  • Knowledge of the Insurance industry in general
  • Time management
  • Ability to work under pressure
Experience

Eight years in the insurance industry with at least five of these interacting with Commercial, Transport and Personal Lines clients.

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