98 Live Operations jobs in South Africa

Our client within the fire detection environment is looking for a Fixed Systems Operational Supervisor in Rustenburg to join their team.

Requirements:

• SAQCC Detection Installer / Commissioner.
• SAQCC Designer will be an advantage.
• Programming Detection Systems (Techno switch and CTEC).
• Project Management.
• Experience in installing sprinkler systems will be an advantage.
• Experience in installing Stand Alone Foam Systems will be an advantage.
• Code 8 driver's license.

• Manage and supervise crews with day-to-day tasks.
• Day-to-day meetings with clients.
• Handling of purchase orders and invoices.
• Stock Procurement.
• Installing Fire Detection Systems.
• Hand over files and drawings.
• Manage stock and delivery notes.

We are recruiting for an Operations Systems Administrator.

1. Administer and manage processes as part of a systems administration team and be responsible for selected processes in the data center.
2. System administration skills required will create a balanced team combination with cross-functional skills and experience to support the following systems and components in the data center:
1. SCCM
2. SCOM
3. VMWare
4. Active Directory and DNS
5. Back-ups and archiving
6. Veritas
7. Storage including a storage area network (SAN)
8. Symantec antivirus
9. Patch management (Ivanti)
10. Server management (Microsoft Windows)
3. Server hardware and software support.
4. Provide support to provincial and municipal offices.
5. Manage and monitor anti-virus products across the organization.
6. Manage and monitor patch management across the organization.
7. Resolve third level support problems.
8. Maintain 99.999% uptime of data-center operations.
9. Server maintenance and monitoring including knowledge of SCOM.
10. Monitor and maintain the load balanced internet information servers (IIS).
11. Responsible for the overall infrastructure architecture, including compliance with the company’s enterprise information architecture.
12. Knowledge of security Firewalls.
13. Knowledge and experience in Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA Server).
14. Knowledge and experience in virtualization technologies, with special focus on VMware.
15. Coordinate and support team members of systems administrators.
16. Review change requests for completeness and analyze, prioritize, categorize, approve, and schedule change requests.
17. Monitor the successful completion of all change requests, including change planning, building, testing, and implementation to ensure these processes follow the change schedule.
18. Review and evaluate the change process.
19. Manage and monitor data storage using storage area network (SAN) technologies.
20. Knowledge of Microsoft Clustering services.
21. Manage the VMWare environment.
22. Schedule and perform maintenance of systems.
23. Provisioning of data center infrastructure.
24. Evaluate new technologies and prepare documentation.

Deep skills and experience in Microsoft Operating Systems and Applications with the following certifications:

• MCSE, MCSD, MCSA, etc.
• MCITP Enterprise Administrator (Microsoft Certified IT Professional) on Windows Server.
• VMWare Certified Professional 6 – Data Center Virtualization (VCP6-DCV).
• MCDBA will be an advantage.

It is further recommended that the candidate should have experience in troubleshooting and problem-solving technical issues, as well as deep skills and experience in designing and implementing IT solutions.

Technical Service Manager (POS25134/ POS25133)

Centurion

Market Related

Electronics Distribution company requires a Technical Operations Manager to manage the technical department, operations, training and ensure the correct level of product knowledge and solutions.

• Experience required:
  Min. 10 years Operational Management experience
  BTECH or NHD in Electronic Engineering or Computer Science.
  Operational Management of Technical Services (B2B)
• Operational Management of the delivery of training to staff & clients
• Operational Management of Internal Technical Systems
• Operational management of ICT services
• Management of Team Leaders, Product and Service delivery Technicians (max span of control of 6)

Areas of responsibility:

Technical Department

Product Knowledge and Solutions

Training Academy

Technical Department Role:
Operational Management of Technical Department

Ensure high level of support to clients

Operational Management of Internal Technical Systems

Product Knowledge and Solutions Role:
Manage Product Specialist

Ensure best practice Design of Security Solutions

Ensure Competent Technical Staff & Sales Engineers

Training Role
Operational Management of Training and Training Academy

• Manage Marketing and Sales staff Training
• Manage counter sales and telephonic support training
• Manage Client training product knowledge

Closing Date: 30 May 2025

Please submit CVs if you meet all the requirements Technical Service / POS25134 / POS25133 as reference

Technical Operations Manager (POS24196)

Centurion

R 30 000.00 to R 35 000.00 per Month

Requirements:

• Management of Technical Services
• Management of Training Academy
• Management of Internal Technical Systems
• Security Product Knowledge
• Design of Security Solutions
• 10 to 15 years work Experience as Tech Service Manager

Qualifications:

• B Degree or Equivalent in Electronic Engineering or Computer science
• Certificate in Business Management and Administration

Closing date: 20 July 2024

We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!

Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.

Speaking of love, we're looking for Lulas who love to make a difference to join our team and change the game.

CultureCode

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.
• We win as One - We collaborate, build strong relationships and value diverse perspectives
• We're Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs
• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination.

Overall Purpose

Reporting into the CIO, our Head of Technical Operations will play a key role in defining and shaping the Technology vision and strategy at Lula. You will be responsible for leading the technical operations team and building out the infrastructure, SRE, security, support and helpdesk competencies in alignment with Lula's technology strategy. You will be accountable for the performance, stability, continuity, security and compliance of our production infrastructure and services working in collaboration with our engineering teams, partners and third party vendors. The ideal candidate will be a seasoned technical operations leader with a proven track record of building successful teams, fostering a culture of innovation and delivering top quality operational services. This is a senior management role and will be a key member of the Technology Management team.

Responsibilities Include :

• Articulation and delivery of a Technical Operations strategy which considers the factors of people, process and technology aligned to our technology and business strategies.
• Contribute as a key member of the Technology Management team collaborating with all members to ensure that we deliver a world class experience to our customers.
• Oversee the performance, stability, continuity, security and compliance of our production infrastructure and services.
• Partner with business stakeholders to understand their support and service needs.
• Manage key third party suppliers ensuring they are performing and delivering to SLO's and SLA's.
• Collaborate with Product and Engineering to deliver against all agreed roadmaps.
• Build, lead and mentor a high performing Technical Operations team.
• Direct line management of managers across the infrastructure, SRE, security, support and helpdesk teams.
• Manage budgets and operational expenditure effectively.
• Research and implement new technologies that improve our service, support and infrastructure giving us a competitive edge.

The Skills and Competencies We're After :

• Excellent leadership ability, you inspire your team and our business to achieve company goals
• Exceptional technical skills, coupled with a commercial outlook
• Ability to think strategically and make decisions pragmatically
• Ability to manage multiple complex platforms and services under pressure
• Ability to adapt to changing circumstances and priorities
• Excellent planning and organisation skills
• Excellent communication, facilitation, presentation and negotiation skills
• Excellent negotiation skills to support the management of vendor and service provider agreements.
• Strong stakeholder management skills with the ability to manage expectations, risks and issues in a proactive manner
• Strong collaboration skills and a passion for working with people
• Strong understanding of financial principles and experience managing Technical Operations budgets with an eye expenditure.
• Strong analytical and problem-solving skills
• Deadline driven - you know what success looks like and how to measure it
• Positive, high energy and committed to live, demonstrate and get excited about the Lula values

The Experience We're Looking For :

• BSc Degree in Computer Science, BTech, BEng or equivalent
• Honours and / or Master's degree an added advantage
• Minimum of 8-10 years of experience in IT operations, infrastructure management, or a related field, with at least 5 years in a leadership or management role.
• In-depth knowledge of IT infrastructure, including networks, servers, storage, virtualization, and cloud technologies (AWS, Azure, etc.).
• In-depth experience configuring and supporting high volume and high availability cloud environments
• Strong understanding of cybersecurity principles, practices, and technologies. Experience in implementing security measures and ensuring compliance. Understanding of relevant frameworks e.g. : ISO or NIST and PCI-DSS.
• Proficiency in ITIL-based service management practices and tools. Experience in implementing service delivery and support processes.
• Relevant certifications such as ITIL, CISSP, CISM, or similar are highly desirable.
• Experience working closely with a product team and within an agile environment
• Financial services and banking experience advantageous

All staff appointments will be made with due consideration for the Company's EE targets.

Job Title: SaaS Technical/Operations Director

WHAT YOU WILL BRING TO THE COMPANY

Are you a visionary leader with a strong technical background in SaaS platforms? Do you thrive on operational excellence and driving strategic growth? We are seeking an exceptional Technical/Operations Director to lead and elevate our SaaS operations to the next level. As the Technical/Operations Director, you will oversee the development, management, and optimization of our SaaS platform, ensuring it aligns with business goals and delivers unparalleled value to our clients. You will play a pivotal role in bridging the gap between technology and business strategy, driving performance, innovation, and operational efficiency.

WHAT YOU WILL BE RESPONSIBLE FOR

• Define and execute the technical and operational strategy for the SaaS platform, ensuring scalability and innovation.
• Oversee the development and continuous improvement of the SaaS platform, ensuring best-in-class performance and reliability.
• Implement and refine processes for product delivery, client onboarding, and system maintenance to meet SLAs and exceed customer expectations.
• Build, mentor, and lead cross-functional teams, fostering a culture of collaboration, accountability, and innovation.
• Leverage analytics and reporting to optimize platform performance and operational efficiency.
• Work closely with leadership, sales, and client success teams to align technical capabilities with business goals.

WHO YOU ARE

• Proven experience as a technical or operations leader in a SaaS environment.
• Strong background in software development, cloud technologies, and platform management.
• Excellent problem-solving skills with a track record of driving operational improvements.
• Experience managing cross-functional teams, including engineers, product managers, and support staff.
• Strong understanding of SaaS metrics (e.g., churn rate, LTV, CAC) and operational KPIs.
• Exceptional communication skills to engage with both technical teams and business stakeholders.