80 Learning Development jobs in South Africa
Learning & Development Administrator
Job Viewed
Job Description
To provide administrative support to L&D Dept. in the following areas:• Training and Event Management.• General Office Management.• SAP – Document Management System.• Purchasing.• Reports and correspondence.
Key Performance Areas.
KPA 1:Office Management
KPI
1.1. Organizes and maintains a comprehensive and up to date filing system. including:
1.1.1. All training documentation.
1.1.2. Quotations and invoices.
1.1.3. Learner and employee learning records files.
1.2. Schedule, organise and co-ordinate meetings for the Senior Manager, National Managers and Heads of Departments within the department.
1.3. Draft and process correspondence and documentation when requested.
1.4. Arrange departmental seminars and workshops.
1.5. Respond to Learning & Development related queries.
1.6. Assess and prioritise calls/ emails and direct them to appropriate staff within L&D.
1.7. Ensure the availability of training laboratory and donation simulation stock and stationery.
1.8. Photocopying and binding of documents.
1.9. Log maintenance tasks on SAP Plant maintenance.
1.10. Log helpdesk requests on IT Service Desk.
1.11. Assist with preparation for internal and external audits (HWSETA & SANAS Audits).
1.12. Sort; distribute incoming mail and courier packages.
1.13. Organise and maintain a comprehensive and up to date filing system for all documentation and correspondence allowing for easy access at all times.
1.14. Maintain good communication channels and confidentiality at all levels.
1.15. Make the necessary departmental travel and accommodation arrangements.
1.16. Provide general administrative support to the L&D team.
1.17. Set-up and maintain a comprehensive record of all meetings and minutes.
1.18. Capture CPD events on MyCPD Portal and generate certificates.
KPA 2:Training & Events Management
KPI
2.1. Schedule and book Training Programmes as per Annual Training Schedule.
2.2. Process and coordinate travel and accommodation bookings for delegates and facilitators (Internal and external programmes).
2.3. Book training venues and invite delegates.
2.4. Meal arrangements as per dietary requirements.
2.5. Prepare training material/ documentation.
2.6. Books delegates attending external training programmes.
2.7. Communicate amendments of meetings, training events to the relevant stakeholders and amend initial arrangements (cancellation/ reschedule of venues, accommodation, transport, meals, etc.)
KPA 3:Correspondence, Documentation & Reports
KPI
3.1. Maintains the departmental attendance registers, training schedules, training documentation and compiles training reports:
3.2. Receives forms and ensure appropriate attachments are present.
3.3. Captures staff attendance onto database.
3.4. Archive training records as per quality requirements in consultation with Heads of training
3.5. Generate training stats and reports.
3.6. Generate SETA report on a monthly basis.
3.7. Generate travel report on quarterly basis.
3.8. Sorts and distributes all incoming mail and documents.
3.9. Assists the Managers and Heads of Learning & Development with the compilation and maintenance of the annual training schedules.
3.10. Maintain and update the database of accredited training providers.
3.11. Updates information on the Digital Learning Portal.
3.12. Uploads information on enrolled staff for e-learning modules.
3.13. Uploads e-learning modules or programmes on the Learner management System.
3.14. Assists with queries from end-users.
3.15. Extracts and compiles management reports on the user activities on digital learning portal.
3.16. Compile and prepare BBBEE reporting in terms of Skills Development and related people pillar.
3.17. Develop and load training material on LMS.
3.18. Co-ordinate learning integration to the other HCM functionaries.
3.19. Present reports as required.
KPA 4:Stakeholder Liaison and Communication
KPI
4.1. Liaises with HPCSA, SMLTSA, HWSETA on the following:
4.1.1. Registration of student and trainee staff.
4.1.2. Maintains and updates the database of student/ trainee staff that require registration with the respective regulatory bodies.
4.1.3. Distributes HPCSA registration forms to new trainees/ interns and follow up registration status.
4.1.4. Coordinates examination registration for students/trainees writing the national board examinations.
4.1.5. Arranges and processes payment of examination fees.
4.2. Ensures that the HWSETA has accurate records for all learnerships, banking details.
4.3. Keeps accurate records of all payments received in lieu of mandatory and discretionary grants.
KPA 5:Document Management System (Processing of documents on SAP)
KPI
5.1. Develop reports, SOPs or any other documents as required by the L&D Department team.
5.2. Perform quality assurance checks on documents.
5.3. Create and load documents (A01-A09) as per guidelines for documents.
5.4. MS Word format checks on documents as per the guidelines for documents.
5.5. Revision of existing policies, procedures, role profiles and deviations when required.
5.6. Copy and format old documents onto the new template.
5.7. Responsible for continuous follow up until delivery of acceptable documents within agreed timeframes:
5.7.1. Follow up on documents in RJ status and communicate with the relevant authors for changes required.
5.7.2. Follow up on documents in FA status.
5.7.3. Follow up on the error documents on DMS.
KPA 6:Purchasing
KPI
6.1. Co-ordinate and track the department CAPEX and OPEX requirements.
6.2. Maintain a comprehensive supplier/product database of all items ordered.
6.3. Assist where possible, with the sourcing of comparative quotations and alternative suppliers for consumables.
6.4. Generate shopping carts for the department, follow up on allocation of purchase orders and where necessary liaise with service providers for timeous deliveries.
6.5. Liaise with external stakeholders concerning any outstanding orders, invoices, statements or discrepancies.
6.6. Confirm invoices on receipt and forward to Finance department for payment.
6.7. Follow up with Finance department on outstanding payments to suppliers.
- Judgement and Decision Making
- Analytical Thinking
- Attention to Detail
- Planning, Organising and Monitoring
- Ethical Behaviour
- Drive and belief in the cause
- Resilience and Stress Management
- Professional Image and Visibility
- Customer Service Orientation
- Knowledge Sharing
- Teamwork
- Communication
- Excellence Orientation
- Business and Financial Acumen
- Systems Competence
- MS Outlook.
- SAP.
- Diary Management.
- Training needs analysis.
- Grade 12.
- National Certificate in Training Administration, Office Administration or Equivalent or Occupational Directed Education and Training Diploma.
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
HEAD: LEARNING & DEVELOPMENT
Posted 14 days ago
Job Viewed
Job Description
Tracker requires the expertise of an experienced Head: Learning and Development to manage the Learning and Development portfolio, focusing on strategic people development, leadership and talent management, as well as change and culture. This individual will be responsible for defining, developing, implementing, and managing a fit-for-purpose learning and development strategy, driving continuous learning and knowledge sharing across the value chain. Reporting to the Executive: Human Capital, the successful candidate will ensure the integration and efficiency of processes and programs within the company, while measuring the success of implemented learning initiatives.
L&D Strategy and Leadership
- Lead the development, and implementation of an L&D strategy that aligns with business objectives, fosters continuous improvement, and integrates talent development priorities into Tracker’s broader strategic goals.
- Drive the development of the Tracker Learning Academy to create a structured pipeline for leadership and talent development, ensuring future leaders are identified, nurtured, and learning is integrated into career progression and daily operations.
- Oversee the development and implementation of digital learning initiatives to provide scalable, flexible, and accessible learning opportunities for employees at all levels.
- Identify, assess, and address the training and skills development needs of the organisation, with a focus on leadership development to support succession planning and talent retention.
- Serve as a member of the OPCO, sharing oversight on operational activities, contributing to tactical planning, ensuring L&D strategies align with business goals, integrate into broader operations, and support business performance and organisational transformation through talent development priorities.
- Manage and develop a team of Learning Specialists, ensuring they are equipped with the skills and resources to effectively support the L&D strategy and contribute to business impact.
Cultural Transformation and Change
- Drive cultural transformation and change initiatives through L&D programs, ensuring alignment with organisational goals and supporting committees such as the Transformation Committee and EETSCom.
- Champion a culture of continuous learning and innovation, ensuring employees have the tools and resources to stay ahead of industry trends and evolving business needs. Introduce various learning initiatives to improve employee effectiveness.
Training Administration
- Manage the training and development budget, developing an annual forecast based on talent development requirements and tracking expenditures to ensure efficiency.
- Compile training and development progress reports, providing regular updates on training effectiveness, and impact on business outcomes.
- Establish and maintain a trainee database for the company, ensuring accurate records of training participation and progress.
- Work with the Skills Development Facilitator to manage learnerships and graduate programs, ensuring these initiatives are aligned with business needs and objectives.
Performance Measurement and ROI
- Regularly measure the effectiveness of L&D initiatives, analysing ROI and aligning training outcomes with business performance metrics to demonstrate tangible results and impact.
- Add value to the organisation and contribute to improving profit margins through training return on investment (ROI), establishing a more systematic approach to talent development, and ensuring that training initiatives are directly aligned with business needs and performance.
Compliance and Regulatory Requirements
- Ensure sustainable relationships with relevant SETAs, including partnerships on special Skills Development Programmes and updated QMS. Ensure Skills Development/SETA compliance through Workplace Skills Plans (WSP).
- Responsible for complying with applicable legislation, policies, standards, and laid-down procedures (statutory and regulatory requirements). This includes developing, implementing, and monitoring the WSP in line with legislative requirements.
- Manage the Socio-Economic Development (SED) pillar in partnership with the SED Facilitator to ensure alignment with broader community engagement goals, support talent development across sectors, and contribute to fulfilling corporate social responsibility (CSR) commitments.
Collaboration and Stakeholder Management
- Develop and maintain strong relationships with key internal stakeholders, including senior leadership, department heads, and HR teams, to ensure L&D initiatives align with business objectives and support talent development needs.
- Maintain advisory/consultative relationships with subject matter experts and department heads to ensure that L&D programs remain relevant, effective, and aligned with business goals.
- Build and sustain partnerships with external stakeholders such as SETAs, industry associations, training providers, and educational institutions to enhance learning opportunities, stay current with industry trends, and ensure compliance with Skills Development and other regulatory requirements.
Minimum Qualifications
- An honors degree or equivalent qualification in HR Management or similar.
- A post-graduate qualification such as MBA, SMP or MAP or at least 3-5 years in HRD at a senior level preferred.
- 5-8 years Previous Training and Development management experience and exposure at EXCO level.
- ETDP (with at least a facilitator and assessors qualification) and/or SDF background.
- A good balance of strategy and hands-on experience in all people development aspects.
- Ability to effectively communicate at all levels.
- Previous experience working with SETA's.
- Outstanding needs analysis, positioning, Training and Development justification skills.
- Superior presentation and excellent oral and written communication skills.
- Prior experience with e-learning systems.
- Ability to successfully lead and motivate a team.
- Excellent understanding of learning and development systems/programmes.
- Ability to work under pressure.
- Good problem-solving and decision-making skills.
- Professional and positive attitude at all times and to lead by example.
Learning & Development Manager
Posted today
Job Viewed
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
High up on the rocky Witwatersrand is where you’ll find us. Despite being in the middle of South Africa’s largest city, our Westcliff Hotel feels like a chic hillside village, with nine sun-splashed villas woven with courtyards, fountains and gardens. Take a ride up our glass elevator to meet friends for seasonally inspired dishes at Flames, visit our destination day spa that captures the serenity of the region with its nature-inspired treatments, or simply step out onto your room’s balcony to enjoy a quiet moment as you admire the endless treetops that stretch out before you.About Four Seasons Hotel, The Westcliff, Johannesburg
Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and passion for food and wine.
We seek a highly motivated and service-minded individual to join the People & Culture team as the Learning and Development Manager.
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.”
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
Job Summary
Our People & Culture team is dedicated to accommodating guest & employee requests from the ordinary to the extraordinary.
Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline
Selects and manages external vendors to deliver specialised training on service and/ or management skills
Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning
Creates and adheres to an annual budget for all training programs, initiatives, and learning resources
Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change
Markets the learning function’s programs, initiatives, and online learning
Prepares and produces training calendars that reflect performance gaps and learning needs
Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies
Creates and produces a Learning Needs Analysis (LNA) and Training Plan aligned to property’s goals & budget cycle
Bases the direction for learning on a thorough Learning Needs Analysis
Regularly benchmarks the learning function with Learning Success Levels
What to Expect:
Be part of a cohesive team with opportunities to build a successful career with global potential.
Have access to a robust benefit plan.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Learn more about
what it is like to work at Four Seasons – visit us:
Successful candidates must possess legal rights to work in South Africa
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Should you not have heard from us within 10 days of application, please consider your application unsuccessful at this time.
EE candidates including disabled applicants are welcome to apply.
#J-18808-LjbffrProjectmanager Learning & Development
Posted today
Job Viewed
Job Description
Binnen VolkerWessels geloven we dat mensen het verschil maken. Daarom investeren we in hun ontwikkeling via de VolkerWessels Academy. Na een herijking in 2024 ligt onze focus nagenoeg volledig op maatwerkopleidingen: programma’s die we zelf ontwerpen, samen met collega’s uit onze werkmaatschappijen. Geen standaardtrainingen, maar precies wat onze mensen nodig hebben in hun rol binnen projecten en organisaties.
Om dit verder uit te bouwen, zoeken wij een ondernemende en verbindende Projectmanager Learning & Development die onze ambitie vertaalt naar concrete, hoogwaardige leerprogramma’s.
Wat ga je doen?
Als Projectmanager Learning & Development geef jij mede vorm aan de toekomst van leren binnen VolkerWessels. Je bent verantwoordelijk voor het ontwikkelen, begeleiden én verbeteren van onze eigen opleidingsprogramma’s.
Je:
- Ontwikkelt nieuwe lesprogramma’s samen met experts uit de werkmaatschappijen en stemt deze af met de groepsdirecties.
- Bewaakt de leerdoelen en eindresultaten, begeleidt inhoudsdeskundigen en vertaalt inhoud naar krachtige leervormen.
- Adviseert didactisch over de inzet van methodieken en ons L&D platform.
- Optimaliseert bestaande programma’s, waaronder leiderschap en management opleidingen, persoonlijke ontwikkelprogramma’s voor financials en onboarding programma’s.
- Begeleidt de uitvoering: van deelnemerswerving in overleg met directies tot het begeleiden van docenten en gastsprekers.
- Werkt zelfstandig, met veel ruimte voor eigen initiatief en structuur.
- Werkt nauw samen met collega’s uit zowel de Infrastructuur-divisie als de Bouw & Vastgoedontwikkeling-divisie van VolkerWessels in Nederland.
Wat breng jij mee?
- Je hebt een opleiding op hbo-/wo-niveau afgerond, bij voorkeur in onderwijskunde, HRD of een aanverwant vakgebied.
- Je hebt ervaring met opleidingsontwikkeling en -implementatie.
- Je voelt je thuis in een technische, resultaatgerichte organisatie.
- Je schakelt makkelijk tussen strategisch denken en praktisch uitvoeren.
- Je bent een echte verbinder en weet mensen enthousiast te maken.
- Je woont in de regio Utrecht / Apeldoorn / Arnhem zodat onze beider locaties goed bereisbaar zijn.
- De kans om direct impact te maken op de ontwikkeling van onze collega’s.
- Werken binnen een hecht team met veel vrijheid en vertrouwen.
- Een afwisselende rol met strategische én uitvoerende verantwoordelijkheden.
- Een organisatie die innovatie, samenwerking en vakmanschap vooropstelt.
- Goede arbeidsvoorwaarden, passend bij de cao Bouw & Infra. Salarisrange: €3500-5500,- bruto per maand bij fulltime afhankelijk van ervaring, lease auto en telefoon en laptop van de zaak.
Wij ontwikkelen leertrajecten door en voor onze collega’s. Geen standaard oplossingen, maar programma’s die écht aansluiten op de praktijk. We werken samen met onze divisies, werkmaatschappijen en vakexperts om te zorgen dat iedereen bij VolkerWessels kan blijven groeien.
Ons team werkt vanuit Rijssen en deels in de regio Utrecht en bestaat uit projectmanagers L&D en backoffice ondersteuning. We zijn ambitieus, informeel, werken hard én hebben plezier in wat we doen.
Enthousiast?
Ben jij de Projectmanager L&D die onze Academy verder helpt uitbouwen? Reageer dan via de sollicitatie button.
Wil je eerst meer weten, bel of app met Odile Elshout, directeur Marketing & Communicatie VolkerWessels, 06-23042860.
#J-18808-Ljbffr
Learning & Development Specialist
Posted today
Job Viewed
Job Description
Select how often (in days) to receive an alert:
Learning & Development SpecialistBusiness Unit: Sales & Distribution
Date: 12 Aug 2025
Discovery Institute of Training
Learning & Development Specialist
Primary function of the role
KEY PURPOSE
The vacancy is for a Learning and Development Specialist to join the Discovery Institute of Training. This role is responsible for designing, developing, delivering, and implementing impactful learning solutions that build capability across various roles and levels within Discovery. These include leadership development, core (soft) skills, and business performance support, using a mix of in-person facilitation, virtual training, and digital formats. In addition to design responsibilities, this role will also be accountable for the effective delivery and facilitation of training interventions across multiple modalities, ensuring meaningful learning experiences and driving behaviour change and performance improvement.
KEY OUTPUTS
- Learning needs analysis and stakeholder consultation: Conduct in-depth learning needs analyses in consultation with a wide range of stakeholders on all levels. Identify skills gaps, performance challenges, and capability needs across the organisation.
- Design, development, and delivery of learning solutions: Design, develop, and deliver high-impact learning interventions using a blended learning approach, including in-person facilitation, virtual training, and digital content, to support leadership development, core (soft) skills, and business performance.
- Training facilitation: Facilitate engaging, high-quality leadership development and core (soft) skills training sessions that drive behaviour change and performance outcomes. Ensure facilitation is tailored to the audience and aligned with business objectives.
- Learning project initiation and management: Initiate and manage custom learning and business support initiatives that align with business strategy and drive measurable impact. Propose and implement new tools, methodologies, and learning solutions that positively influence performance.
- Strategic contribution and innovation: Actively contribute to the strategic planning and continuous improvement of the Discovery Institute of Training. Use deep learning and development knowledge and experience to shape departmental direction, propose innovative solutions, and align team outputs with strategic business goals.
- Impact measurement and evaluation: Track, analyse, and report on the effectiveness and business impact of learning initiatives. Use data and feedback to continuously refine and improve learning solutions.
- Champion innovation and the effective use of AI and emerging technologies: Leverage AI and other emerging technologies to enhance the design, development, and delivery of learning solutions. Champion innovation by identifying and implementing new tools, platforms, and methodologies that improve learner engagement, efficiency, and impact. Act as a change agent within the team and organisation by promoting a culture of continuous improvement, experimentation, and future-focused thinking.
- Quality assurance and best practice implementation: Uphold best practices in adult learning, learning design methodologies (e.g., 6Ds, ADDIE), and performance consulting. Ensure learning content and facilitation consistently meet high-quality standards and compliance requirements.
COMPETENCIES
- Learning and development expertise: Deep understanding of adult learning principles, learning design methodologies (e.g., 6Ds, ADDIE), and best practices in training delivery and facilitation.
- Instructional design capability: Strong ability to design and develop engaging, outcomes-based learning experiences across various modalities (classroom, virtual, digital).
- Facilitation skills: Excellent facilitation and presentation skills, with the ability to engage diverse learners across roles and levels, both in-person and virtually.
- Stakeholder management: Strong interpersonal skills and the ability to consult, influence, and build trusted relationships with diverse internal stakeholders at all levels.
- Strategic thinking: Ability to align learning initiatives with business strategy, contribute to departmental planning, and identify opportunities for value creation.
- Project management: Demonstrated ability to manage complex projects, timelines, and cross-functional teams, ensuring successful implementation and measurable outcomes.
- Analytical and impact-driven: Skilled in evaluating learning effectiveness and using data to make informed decisions that drive continuous improvement and business performance.
- Innovation and technology savvy: Forward-thinking and curious, with a passion for exploring and implementing new technologies, including AI, to enhance learning design and delivery.
- Communication and collaboration: Strong verbal and written communication skills, with the ability to collaborate effectively within a team and across departments.
- Agility and adaptability: Comfortable working in a fast-paced, changing environment with the ability to shift priorities, experiment, and respond to evolving business needs.
QUALIFICATION AND EXPERIENCE
- A relevant qualification in Human Resources, Education, Psychology, Organisational Development, Learning and Development, or related field.
- Formal training or certification in Instructional Design, Facilitation Adult Learning, or Learning & Development methodologies (e.g., 6Ds, ADDIE).
Preferred qualifications:
- Postgraduate qualification in Learning and Development, Organisational Psychology, or related field.
- Accreditation in coaching is advantageous.
Experience:
- Minimum of 5–7 years’ experience in a Learning and Development Specialist role.
- Proven track record of designing, developing and delivering leadership development and soft skills programmes across various levels in a large organisation.
- Proven track record in consulting with stakeholders and conducting learning needs analysis.
- Extensive experience designing, developing, and facilitating learning solutions across multiple formats (in-person, virtual, and digital).
- Strong experience in managing end-to-end learning or capability-building projects, including measurement of impact.
- Demonstrated success in contributing to strategic L&D initiatives within a complex business environment.
- Experience in working with or within financial services is advantageous.
- Experience using AI-driven tools to design and deliver learning experiences is strongly preferred.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Learning & Development Manager
Posted today
Job Viewed
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
High up on the rocky Witwatersrand is where you’ll find us. Despite being in the middle of South Africa’s largest city, our Westcliff Hotel feels like a chic hillside village, with nine sun-splashed villas woven with courtyards, fountains and gardens. Take a ride up our glass elevator to meet friends for seasonally inspired dishes at Flames, visit our destination day spa that captures the serenity of the region with its nature-inspired treatments, or simply step out onto your room’s balcony to enjoy a quiet moment as you admire the endless treetops that stretch out before you.About Four Seasons Hotel, The Westcliff, Johannesburg
Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and passion for food and wine.
We seek a highly motivated and service-minded individual to join the People & Culture team as the Learning and Development Manager.
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.”
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
Job Summary
Our People & Culture team is dedicated to accommodating guest & employee requests from the ordinary to the extraordinary.
Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline
Selects and manages external vendors to deliver specialised training on service and/ or management skills
Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning
Creates and adheres to an annual budget for all training programs, initiatives, and learning resources
Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change
Markets the learning function’s programs, initiatives, and online learning
Prepares and produces training calendars that reflect performance gaps and learning needs
Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies
Creates and produces a Learning Needs Analysis (LNA) and Training Plan aligned to property’s goals & budget cycle
Bases the direction for learning on a thorough Learning Needs Analysis
Regularly benchmarks the learning function with Learning Success Levels
What to Expect:
Be part of a cohesive team with opportunities to build a successful career with global potential.
Have access to a robust benefit plan.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Learn more about
what it is like to work at Four Seasons – visit us:
Successful candidates must possess legal rights to work in South Africa
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Should you not have heard from us within 10 days of application, please consider your application unsuccessful at this time.
EE candidates including disabled applicants are welcome to apply.
#J-18808-LjbffrLearning & Development Manager
Posted today
Job Viewed
Job Description
#J-18808-Ljbffr
Learning & Development Trainer
Posted 2 days ago
Job Viewed
Job Description
We require the services of a Learning & Development Trainersituated at our clients Head Office based in Johannesburg. The successful incumbent will be responsible for General Training at a national level. The role involves providing support towards the achievement of maximum productivity and growth in line with business strategy, company vision and values. You will identify training objectives and outcomes based on identified training needs and subsequently ensure that suitable training interventions are conducted.
Key Responsibilities
- Development and/or review of training and educational programs for internal training
- Implement sales techniques by conducting training or refresher training to all sales teams
- Update and maintain records of sales modules and materials
- Conduct reviews with relevant business heads to identify training and development needs of employees
- Design learning programme frameworks that are fit for purpose and meet stakeholder requirements
- Recommend suitable development interventions to address any skills gaps identified
- Research content of learning programmes and other learning interventions in consultation with subject matter experts & align the content for the business
- Develop and implement a training plan that ensures attainment of goals and profitability of both sales and the organization
- Research and procure external training programs to meet sales needs and requirements
- Review feedback from stakeholders regularly and implement their recommendations and suggestions, where relevant
- Conduct moderation of assessments to support the internal moderation process when required
- Work with the Sales teams to identify competencies required for Sales workforce to perform optimally and put in place plans to mitigate gaps
Minimum Requirements
Qualifications:
- Relevant Diploma/Degree or equivalent qualification in Human Resource Development
- ODETD Practices certification
- Accredited Assessor, Moderator, Facilitator & Accreditation in Designing Learning Material
- FAIS/RE (Desirable)
- Additional certification in sales training
Experience:
- Minimum 3 years extensive training experience
- Proven work experience as a Sales Trainer
Competencies Required
- Assessment and Moderation Principles
- Skills Development Facilitation
- Learning Management System implementation and management
- Knowledge of conducting needs identification and analysis
- Thorough knowledge of training-related legislation
- Ability to analyze current and future business needs and formulate training plans accordingly
- Research and identify external training programs to meet business unit needs
- Experience with web-based and e-learning platforms
Skills Required
- Sound understanding of hardcore sales selling skills and processes
- Good interpersonal skills
- Proficient in MS Office applications
- Excellent presentation and communication skills
- Strong organizational skills
- Analytical and problem-solving abilities
- Change management expertise
Be The First To Know
About the latest Learning development Jobs in South Africa !
Learning & Development Consultant
Posted 10 days ago
Job Viewed
Job Description
Select how often (in days) to receive an alert:
Learning & Development ConsultantBusiness Unit: Sales & Distribution
Date: 11 Aug 2025
Learning and Development Consultant Discovery Institute of Training About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest inexceptionalindividuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Training of Financial Advisors, Broker Consultants, and Independent Financial Advisers through first level initial support, through to development and ongoing proficiency training sessions. This role involves partnering with key stakeholders to proactively identify learning requirements aligned to franchises/business objectives.
Key Outputs may include but are not limited to:Conduct regular financial planning, practice management, product/systems and where relevant, human skills training sessions to Financial Advisors, Broker Consultants, IFA’s and any other necessary sales and distribution roles
Conduct business needs analysis to determine training requirements to drive business and individual (DFc,BCs, DCs) performance
Conduct research, develop and implement advanced fit for purpose workshops or training programs aligned to business requirements.
Managing of stakeholders at all levels to support and deliver on Franchise/Business unit specific learning requirements
Monitor and evaluate the effectiveness of training to ensure optimal learning and development
Provide mentoring and coaching to team members within the Division
Consider strategic alignment when co-creating learning solutions with the business area(s) ensuring the future learning needs of the business are met.
Drive innovative and disruptive learning experiences, incorporating industry leading best practice, to enable the salesforce to meet the changing business priorities and challenges in terms of future skills and capabilities.
Ensures continuous development of knowledge and skills related to products, financial planning and incorporates this into learning interventions
Develop professional internal and external collaborative relationships to ensure that the business needs are constantly met, and continuous feedback is provided.
Monitor, track and evaluate the success of learning initiatives/deliverables and recommend improvements to enable successful business solutioning/execution
Analyse local and international trends, using insights to support the forecasting of future changes in the Financial Services industry.
Use expert knowledge of learning principles to ensure that learning relevant, retained, and fit for purpose
Maintain a high level techand facilitation skill, both the physical and virtual classroom
Travel as and when required to conduct the training
Experience:A minimum of 2-3 years experience in the financial services industry. Preferably in a client-facing role as a Financial Advisor or Broker Consultant.
Knowledge of Adult learning principles
- Training or facilitation experience is an added advantage.
Financial planning and soft skills/ sales skills knowledge and experience in a learning context
2 years experience with dealing with complex projects ( end -to-end)
Related BCOM degree
CFP qualification or NQF 6 financial planning qualification will be considered if additional experience is present.
Training qualification (Train The Trainer or ETDP) - an added advantage
- Sound working knowledge of Discovery products suite ( Life, Invest, Health, Insure , Bank and Vitality) will be an added advantage.
Passion for financial planning and the financial services industry
Continuously gains ongoing knowledge about products and financial planning to operate on an expert level
Takes initiative and works under own direction
Takes responsibility for actions, projects and people
Motivates and empowers others
Upholds ethics and values; demonstrates integrity.
Easily establishes good relationships with customers and relates well to people at all levels.
Gains clear agreement and commitment from others by persuading,
Consistently achieves all goals.
Works hard and puts in longer hours when it is necessary.
Analytical Thinking Ability: ability to split a task or problem into its component parts and use these in a logical and systematic manner to reveal all the implications of the consequences of situations.
Communication Skills: able to communicate clearly both verbally and in writing.
Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
Ability to communicate logically and objectively are essential components of this role.
Assertiveness coupled with flexibility and adaptability.
A quality orientation with acute attention to detail.
Retain a formal and professional manner.
Well organised
Conflict Management
Expresses opinions, information and key points of an argument clearly.
Makes rational judgments from the available information and analysis.
Probes for further information or greater understanding of a problem.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Learning & Development Coach
Posted 10 days ago
Job Viewed
Job Description
Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefitfrom a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UKand Luxembourg, Guernsey, South Africa and Mauritius.
We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Learning and Development Coach to join our global team.
Position Overview:
We are seeking an experienced, innovative Learning and Development (L&D) Coach to join our dynamic team within a highly regulated, global financial services business. This role requires a proactive and creative individual, passionate about delivering impactful training programs, incorporating the latest technological advancements to engage and support our employees’ continuous professional growth. This position will oversee a range of learning initiatives, from technical and regulatory training to essential soft skills development. This role combines facilitation, coaching, and program development to empower employees to reach their full potential and support business goals.
Responsibilities:
Learning Program Design & Delivery
- Deliver interactive workshops, training sessions, and coaching programs (in-person and virtual).
- Adapt delivery style to suit diverse learning needs and levels of experience.
- Work with stakeholders to identify training needs and performance gaps.
- Develop or customize training materials, e-learning modules, and supporting resources.
- Provide one-on-one or group coaching to support individual growth and performance improvement.
- Help learners apply knowledge to real-world work situations.
Technology Integration for Learning
- Implement and manage learning technologies and systems (e.g., Learning Management Systems, virtual learning tools, gamification, AI-based learning, etc.) to optimize training delivery.
- Stay up to date with emerging learning technologies and integrate them where applicable to enhance training impact.
- Drive digital transformation within L&D by creating engaging e-learning modules, video-based training, simulations, and interactive content.
Stakeholder Collaboration & Relationship Management
- Partner with internal stakeholders, including compliance, risk management, and senior leadership, to ensure training programs align with business goals and regulatory requirements.
- Create and enable a learning culture by engaging leaders and teams in the importance of ongoing skill development and professional growth.
Measurement & Continuous Improvement
- Conduct regular training audits to ensure compliance with industry standards and best practices.
- Develop a data-driven approach to measure employee performance pre- and post-training to ensure impactful learning outcomes.
Qualifications:
- Experience in Learning & Development, preferably within a regulated financial services industry.
- Excellent facilitation and presentation skills.
- Strong interpersonal and coaching skills, with the ability to motivate and inspire.
- Experience with instructional design principles and adult learning methodologies.
- Proficiency in delivering both face-to-face and virtual training.
- Strong organizational skills with attention to detail.
- Proficiency with Learning Management Systems (LMS), e-learning software, and virtual learning tools.
- Familiarity with tools for digital content creation, video editing, and multimedia design.
- Effective communication and interpersonal skills, with the ability to engage diverse audiences and build relationships across all levels.
- Certified Professional in Learning and Performance (CPLP), ATD, or similar L&D certifications are advantageous.
Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission, and we all work together towards that one single goal. We also believe in being real. We are not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story.
- Private Medical Insurance – Comprehensive coverage to support your health
- Life Insurance – Peace of mind for you and your loved ones
- Income Protection – Financial support when you need it most
- Annual Leave – With extra days that grow the longer you’re with us
- Pension Scheme – Employee matched helping you plan confidently for the future
- Wellness Budget – Investing in your health with a gym membership
- Employee Assistance Program – Confidential, 24/7 support for life’s ups and downs
- Enhanced Maternity, Paternity & Adoption Leave – Because family matters
- Career Training & Development – Ongoing learning opportunities to help you grow
- Paid Volunteering Day – Take time to give back to causes you care about
*
indicates a required field
First Name *
Last Name *
Preferred First Name
Email *
Phone
Resume/CV
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
Website
What is you desired salary? *
Do you live within commutable distance of our offices? * Select.
#J-18808-LjbffrLearning & Development Consultant
Posted 12 days ago
Job Viewed
Job Description
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest inexceptionalindividuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Training of Financial Advisors, Broker Consultants, and Independent Financial Advisers through first level initial support, through to development and ongoing proficiency training sessions. This role involves partnering with key stakeholders to proactively identify learning requirements aligned to franchises/business objectives.
Key Outputs may include but are not limited to:Conduct regular financial planning, practice management, product/systems and where relevant, human skills training sessions to Financial Advisors, Broker Consultants, IFA’s and any other necessary sales and distribution roles
Conduct business needs analysis to determine training requirements to drive business and individual (DFc,BCs, DCs) performance
Conduct research, develop and implement advanced fit for purpose workshops or training programs aligned to business requirements.
Managing of stakeholders at all levels to support and deliver on Franchise/Business unit specific learning requirements
Monitor and evaluate the effectiveness of training to ensure optimal learning and development
Provide mentoring and coaching to team members within the Division
Consider strategic alignment when co-creating learning solutions with the business area(s) ensuring the future learning needs of the business are met.
Drive innovative and disruptive learning experiences, incorporating industry leading best practice, to enable the salesforce to meet the changing business priorities and challenges in terms of future skills and capabilities.
Ensures continuous development of knowledge and skills related to products, financial planning and incorporates this into learning interventions
Develop professional internal and external collaborative relationships to ensure that the business needs are constantly met, and continuous feedback is provided.
Monitor, track and evaluate the success of learning initiatives/deliverables and recommend improvements to enable successful business solutioning/execution
Analyse local and international trends, using insights to support the forecasting of future changes in the Financial Services industry.
Use expert knowledge of learning principles to ensure that learning relevant, retained, and fit for purpose
Maintain a high level techand facilitation skill, both the physical and virtual classroom
Travel as and when required to conduct the training
A minimum of 2-3 years experience in the financial services industry. Preferably in a client-facing role as a Financial Advisor or Broker Consultant.
Knowledge of Adult learning principles
- Training or facilitation experience is an added advantage.
Financial planning and soft skills/ sales skills knowledge and experience in a learning context
2 years experience with dealing with complex projects ( end -to-end)
Related BCOM degree
CFP qualification or NQF 6 financial planning qualification will be considered if additional experience is present.
Training qualification (Train The Trainer or ETDP) - an added advantage
- Sound working knowledge of Discovery products suite ( Life, Invest, Health, Insure , Bank and Vitality) will be an added advantage.
Passion for financial planning and the financial services industry
Continuously gains ongoing knowledge about products and financial planning to operate on an expert level
Takes initiative and works under own direction
Takes responsibility for actions, projects and people
Motivates and empowers others
Upholds ethics and values; demonstrates integrity.
Easily establishes good relationships with customers and relates well to people at all levels.
Gains clear agreement and commitment from others by persuading,
Consistently achieves all goals.
Works hard and puts in longer hours when it is necessary.
Analytical Thinking Ability: ability to split a task or problem into its component parts and use these in a logical and systematic manner to reveal all the implications of the consequences of situations.
Communication Skills: able to communicate clearly both verbally and in writing.
Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
Ability to communicate logically and objectively are essential components of this role.
Assertiveness coupled with flexibility and adaptability.
A quality orientation with acute attention to detail.
Retain a formal and professional manner.
Well organised
Excellent facilitation skills
Conflict Management
Expresses opinions, information and key points of an argument clearly.
Makes rational judgments from the available information and analysis.
Probes for further information or greater understanding of a problem.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.