14 Learning Coach jobs in South Africa

The Boys' Preparatory invites applications for the above-mentioned full-time position which will be available from 1 March 2026 (negotiable). Applications are invited from suitably qualified and experienced individuals who believe they have the required skills, disposition, and competencies to take on this position.

Key responsibilities include but are not limited to:

• Spearheading and leading the Mobile E-learning and Teaching (MeLT) initiative within the Boys' Prep
• Enhancing teacher development and support the learning and teaching systems by engaging with teachers in the effective use and integration of ICT for learning and teaching
• Improving professional competencies in the use of ICT for teaching, sport, cultural and other school related areas
• Providing technical support for software related issues for intranet and other ICT systems used within the school, including latest iOS and Windows platforms
• Collaborating with teachers to integrate information literacy in the implementation of the curriculum
• Consulting with teachers as they plan instruction to ensure the incorporation of appropriate media and technology materials into daily teaching
• Liaising with the school Creativity Lab Centre and Sciences Department ensuring a hub of STEAM and enquiry-based learning within the school
• Exploring and creating innovative models of ICT-integrated instruction and ICT-supported management
• Developing training programmes and engaging with each academic staff member to determine where they are in terms of their personal use of ICT and particularly their use of ICT in their lessons
• Inform and manage the Google Classroom platform
• Manage, facilitate and run parent and student workshops on online safety and any other IT related programmes
• Providing progress to the Head and Deputy Heads of Boys' Prep and to the Campus ICT Director to report on progress, identify obstacles and assist in helping to ensure success of engagement with staff
• Teach IT and/or STEAM based lessons
• Coordinate the school magazine

The ideal candidate will have:

• A suitable professional qualification and appropriate educational experience together with a sound and progressive understanding of the South African curriculum and international trends in education
• Apple Teacher, Apple Distinguished Educator, Apple Professional Learning Specialist, Google and Microsoft Innovative Educator certifications
• Proof of being a recognised leader in the Educational Technology field through keynoting and speaking at EdTech events
• A passion for combining education and technology and accelerating the use of technology to enhance learning and teaching application in an innovative and creative way
• Excellent interpersonal, written and oral communication skills with strong presentation skills, attention to detail and sound administrative ability
• A willingness to work within the values, Christian ethos and mission of the College as well as to participate in the broader life of the school, including extra murals
• Proof of registration with SACE supported by a sexual offender's clearance certificate

Key responsibilities include but are not limited to:

• Spearheading and leading the Mobile E-learning and Teaching (MeLT) initiative within the Boys' Prep
• Enhancing teacher development and support the learning and teaching systems by engaging with teachers in the effective use and integration of ICT for learning and teaching
• Improving professional competencies in the use of ICT for teaching, sport, cultural and other school related areas
• Providing technical support for software related issues for intranet and other ICT systems used within the school, including latest iOS and Windows platforms
• Collaborating with teachers to integrate information literacy in the implementation of the curriculum
• Consulting with teachers as they plan instruction to ensure the incorporation of appropriate media and technology materials into daily teaching
• Liaising with the school Creativity Lab Centre and Sciences Department ensuring a hub of STEAM and enquiry-based learning within the school
• Exploring and creating innovative models of ICT-integrated instruction and ICT-supported management
• Developing training programmes and engaging with each academic staff member to determine where they are in terms of their personal use of ICT and particularly their use of ICT in their lessons
• Inform and manage the Google Classroom platform
• Manage, facilitate and run parent and student workshops on online safety and any other IT related programmes
• Providing progress to the Head and Deputy Heads of Boys' Prep and to the Campus ICT Director to report on progress, identify obstacles and assist in helping to ensure success of engagement with staff
• Teach IT and/or STEAM based lessons
• Coordinate the school magazine

The ideal candidate will have:

• A suitable professional qualification and appropriate educational experience together with a sound and progressive understanding of the South African curriculum and international trends in education
• Apple Teacher, Apple Distinguished Educator, Apple Professional Learning Specialist, Google and Microsoft Innovative Educator certifications
• Proof of being a recognised leader in the Educational Technology field through keynoting and speaking at EdTech events
• A passion for combining education and technology and accelerating the use of technology to enhance learning and teaching application in an innovative and creative way
• Excellent interpersonal, written and oral communication skills with strong presentation skills, attention to detail and sound administrative ability
• A willingness to work within the values, Christian ethos and mission of the College as well as to participate in the broader life of the school, including extra murals
• Proof of registration with SACE supported by a sexual offender's clearance certificate

About the Role

Sparrow FET College is looking for a proactive and dedicated Work Integrated Learning (WIL) Job Coach to support learners during their workplace training and to strengthen partnerships with employers. This role requires extensive travel across Gauteng, ensuring students are adequately mentored, monitored, and supported to successfully integrate into workplace environments.

Key Duties & Responsibilities

• Workplace Monitoring & Mentoring of learners.
• Maintain open lines of communication with students, employers, and colleagues.
• Update and manage documents on Google Drive.
• Complete all administration and reporting requirements.
• Source and secure new workplace providers.
• Build and maintain strong relationships with employers and partners.
• Travel extensively across Gauteng to visit workplace sites.

Skills & Personal Qualities Required

• Excellent driving skills with a valid driver's licence (PDP an advantage).
• Strong knowledge of Gauteng layout and willingness to spend significant time on the road.
• Strong communication skills for engaging clients, learners, and colleagues.
• Excellent administration and reporting skills.
• Computer literate with intermediate Excel knowledge.
• Deadline-driven, able to handle pressure, and manage multiple priorities.
• Strong planning, organisational, and multitasking abilities.
• Systematic thinker with good problem-solving and critical thinking skills.
• Added advantage: Experience working with unemployed youth and/or people with disabilities.

Minimum Requirements

• Relevant qualification (Assessor, Moderator or any other related)
• 2–3 years' experience in coaching, training, mentoring, or career guidance (preferably in the FET/TVET or skills development environment).
• Demonstrated experience in relationship management with employers and youth development.
• Valid driver's licence

Job Types: Full-time, Permanent

Work Location: In person

Job Description
The Invictus Education Group is seeking a proactive and student-focused Student Support Administrator to join our Distance Campus team in Umhlanga.

This in-office role is pivotal in ensuring a seamless student onboarding experience and providing ongoing support throughout the student's learning journey. The successful candidate will play a key role in reinforcing communication and engagement from registration through to completion, helping students stay informed, motivated, and on track.

Requirements
Essential Qualifications & Experience:
A minimum of 2 years work experience in a customer service role and one year experience within the private education sector. A completed tertiary qualification will be an advantage.

Essential Skills

• Strong computer and systems literacy
• Problem solving skills
• Strong administrative skills
• Strong interpersonal, verbal, and written communication skills
• Service delivery orientation
• Ability to analyze and report on data.
• Advise on initiatives to improve/close service delivery gaps
• Ability to advise on initiatives to improve/close service delivery gaps

Qualities

• Ability to work under pressure
• Patient, empathetic and helpful
• Sense of urgency
• Organized
• Sense of urgency
• Attention to detail
• Ability to work independently

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Eastern Cape, Eastern Cape

FACULTY OF LAW

Legal Aid Clinic

ATTORNEY: STUDENT SUPPORT (One-Year Fixed Term Contract)

Minimum Requirements:

• A four-year LLB Degree
• Proof of Admission and Practice as an Attorney of the High Court of South Africa
• Proof of Registration and good standing with the relevant Legal Practice Council
• A minimum of three - five years' post-admission legal practice experience.
• Proven ability and experience in criminal and civil litigation as well as case management.
• A service record of your current employer/last employer only applicable to external applica

Added Advantages:

• Experience in teaching and/or facilitating legal education and/or training in a higher education environment
• A copy of your driver's license,
• An advanced degree in Law

Key Roles and Responsibilities Include:

• Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.

• Facilitate the training of candidate attorneys and students as required.

• Ensure active involvement in research activities of the UFH Legal Aid Clinic.
• Provide legal services in line with services offered by the UFH Legal Aid Clinic.
• Coordinating provision for client consultations for law students
• Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
• Work in a team with colleagues within the Faculty.
• Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

Competencies:

Results-oriented

• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• The ability to be reliable, responsible, dependable, and fulfill obligations.

Strategic thinking

• The ability to plan work and to follow plans.
• The ability to carefully analyze information and use logic to address issues and problems at work.

Business acumen

• The ability to adhere to rules and strictly follow work regulations.
• Excellent interpersonal and communication skills.
• Good research skills and writing abilities.
• Proficient in using MS Office.

Leading

• The ability to lead, take charge of situations, and offer opinions and directions to others.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

Building coalitions

• The ability to be sensitive and understanding of the needs and feelings of others.
• The ability to make decisions through consultation, collaboration, and working with close supervision.

Closing Date: 10 October 2025

To apply: Interested applicants who meet the criteria are invited to:

Visit the Website for a more comprehensive advert and to apply online.

1. Applications must be accompanied by:
   
   a) A recent and comprehensive curriculum vitae
   
   b) A Covering Letter stating how applicants satisfy the requirements of the advertised position/s
   
   c) A completed University of Fort Hare Application Form
   
   d) Copies of the applicant's qualifications. Foreign qualifications must be accompanied by an evaluation certificate from SAQA.
2. No faxed, emailed or walk-ins (hard copies) will be accepted.
3. Applicants are urged to ensure that their applications reach the Human Resources Department before the closing date. Late or incomplete applications will not be considered.
4. Failure to comply with the above directions will result in the application/s being disqualified

Note: Correspondence will be conducted with short-listed candidates only. Queries can be directed to Fungai Matumba on and

The University reserves the right NOT to make a permanent appointment at this stage.

University of Fort Hare is an equal opportunity and affirmative action employer. Pursuant to complying with the Employment Equity Act No.55 of 1998, when appointing preference will be given to applicants from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile.

For more information please contact:

Fungai Matumba

Eastern Cape, Eastern Cape

Since its bold founding in 1916, the University of Fort Hare has embodied courage, resilience, and the pursuit of transformation. From its proud legacy as a cradle of African leadership and intellectual liberation to its continued determination to overcome contemporary challenges, Fort Hare's spirit of renewal endures. The University has been steadily advancing its transformative journey over the years — the Decade of Renewal, marked by accountability, innovation, and academic excellence.

Located in the heart of the Eastern Cape, Fort Hare offers more than just a place to work; it offers a purpose. Here, you can help shape the future of one of South Africa's most historic and culturally rich institutions, while enjoying the province's natural beauty, sense of community, and space for professional growth.

Are you ready to be part of this journey and help reposition this iconic institution to the place it so richly deserves?

Applications are invited from visionary and committed professionals ready to make a lasting impact in the University's ongoing renewal.

Faculty of Law

Legal Aid Clinic

Junior Attorney: Student Support (One-Year Fixed Term Contract)

Minimum Requirements:

• A four-year LLB Degree
• Proof of Admission and Practice as an Attorney of the High Court of South Africa
• Proof of Registration and good standing with the relevant Legal Practice Council
• A minimum of three - five years' post-admission legal practice experience.
• Proven ability and experience in criminal and civil litigation as well as case management.
• A service record of your current employer/last employer only applicable to external applica

Added Advantages:

• Experience in teaching and/or facilitating legal education and/or training in a higher education environment
• A copy of your driver's license,
• An advanced degree in Law

Key Roles and Responsibilities Include:

• Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.
• Facilitate the training of candidate attorneys and students as required.
• Ensure active involvement in research activities of the UFH Legal Aid Clinic.
• Provide legal services in line with services offered by the UFH Legal Aid Clinic.
• Coordinating provision for client consultations for law students
• Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
• Work in a team with colleagues within the Faculty.
• Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

Competencies:

Results-oriented

• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• The ability to be reliable, responsible, dependable, and fulfill obligations.

Strategic thinking

• The ability to plan work and to follow plans.
• The ability to carefully analyze information and use logic to address issues and problems at work.

Business acumen

• The ability to adhere to rules and strictly follow work regulations.
• Excellent interpersonal and communication skills.
• Good research skills and writing abilities.
• Proficient in using MS Office.

Leading

• The ability to lead, take charge of situations, and offer opinions and directions to others.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

Building coalitions

• The ability to be sensitive and understanding of the needs and feelings of others.
• The ability to make decisions through consultation, collaboration, and working with close supervision.

ENQUIRIES:

Queries regarding job content can be directed to Ms. Fungai Matumba on and

The University reserves the right to make an appointment or not to fill the post.

Correspondence will be limited to shortlisted candidates only. Should you not hear from us within eight weeks of the closing date, please consider your application unsuccessful.

APPLICATIONS:Interested candidates who meet the criteria are invited to visit the website for a more comprehensive advert.

Applications must be made online before the closing date, and the following documents must be attached:

• A completed University of Fort Hare application form,

• Detailed Curriculum Vitae,

• A Cover letter stating how you satisfy the requirements of the advertised position,

• Names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees,

• Copies of all your academic qualifications and proof of registration with professional bodies,

• If applying for an academic position, a list of accredited research output and/or a portfolio of your creative output.

• Incomplete or applications received after the closing date will not be considered.

CLOSING DATE: 2 November 2025

University of Fort Hare is an equal opportunity and affirmative action employer. Pursuant to complying with the Employment Equity Act No.55 of 1998, when appointing preference will be given to applicants from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile.

• A four-year LLB Degree
• Proof of Admission and Practice as an Attorney of the High Court of South Africa
• Proof of Registration and good standing with the relevant Legal Practice Council
• A minimum of three - five years post-admission legal practice experience.
• Proven ability and experience in criminal and civil litigation as well as case management.
• A service record of your current employer/last employer only applicable to external applicants.

• Experience in teaching and/or facilitating legal education and/or training in a higher education environment
• A copy of your driver's license,
• An advanced degree in Law

• Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.
• Facilitate the training of candidate attorneys and students as required.
• Ensure active involvement in research activities of the UFH Legal Aid Clinic.
• Provide legal services in line with services offered by the UFH Legal Aid Clinic.
• Coordinating provision for client consultations for law students
• Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
• Work in a team with colleagues within the Faculty.
• Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• The ability to be reliable, responsible, dependable, and fulfill obligations.

• The ability to plan work and to follow plans.
• The ability to carefully analyze information and use logic to address issues and problems at work.

• The ability to adhere to rules and strictly follow work regulations.
• Excellent interpersonal and communication skills.
• Good research skills and writing abilities.
• Proficient in using MS Office.

• The ability to lead, take charge of situations, and offer opinions and directions to others.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

• The ability to be sensitive and understanding of the needs and feelings of others.
• The ability to make decisions through consultation, collaboration, and working with close supervision.

Deadline to Apply:
4 pm SAST, 2 October 2025

Decision communicated by African Alliance:
4pm SAST, 9 October 2025

Start Date:
14 October 2025

Delivery Deadline:
12 noon SAST, 14 November 2025

Location:
Open to individuals or agencies
based anywhere in Africa
.

Eligibility:
Must be
African citizens
residing on the continent.

Company Description

The African Alliance,  as part of the African HIV Cure Curriculum Consortium, has developed The CUREureiculum, a six-part, community-centered educational resource designed to deepen the technical, political, and ethical engagement of African communities in the emerging field of HIV cure research. Covering gene therapy, analytical treatment interruptions,vaccines, ethical frameworks, and advocacy pathways, The CUREureiculum is a bold step toward decolonising and translating science, and reimagining who gets to shape the future of health.

We are now ready to move from pilot to public. To do that, we need an individual someone, or a team, who can build on existing work to transform this technical and political content into a visually striking, pedagogically sound, and emotionally resonant tool that is accessible, usable, and promote knowledge retention in diverse groups unforgettable.

Role Description

Scope of Work

We are seeking a consultant or agency to collaborate closely with the African Alliance to:

1. Align Design with Purpose, ensuring the visual language of the curriculum reinforces its core messages: community power, scientific justice, and African leadership.

2. Design for Adult Learners, using human-centered, participatory learning principles grounded in African contexts.

3. Translate Complex Concepts into accessible and visually engaging learning resources, while preserving the scientific and political integrity of the content.

4. Visually Design the six-module curriculum for print and digital use, ensuring cohesion, clarity, and cultural relevance.

5. Propose Innovative Formats, layouts, or creative executions that make the resource dynamic and usable by facilitators, grassroots organisations, and national institutions.

6. Design Complementary Materials such as facilitator guides, one-pagers, and social media-ready graphics.

7. Co-develop a design solution that accommodates budget-friendly updates to the curriculum in future.

Who We're Looking For

This opportunity is open to African citizens only living and working on the continent who can demonstrate alignment with Pan-African, decolonial values. We strongly encourage applications from Black women, LGBTQI+ Africans, and people with lived experience in health justice movements.

You or your team must have

• Proven experience in visual storytelling and design for adult learning.

• A demonstrated understanding of Pan-African politics, decolonial health narratives, and HIV advocacy.

• A portfolio that shows the ability to combine design excellence with political clarity and emotional resonance.

• Familiarity with public health, community engagement, or clinical research is an added advantage,  but not a requirement.

• Fluency in designing for multiple formats (print, digital, mobile).

• Commitment to collaborative, feedback-driven working relationships.

Deliverables

1. Full design of The Cureiculum (6 modules)

2. Editable source files for all designed materials.

3. Adapted versions for print and digital use.

4. Facilitator guide layout and social media visuals.

5. Timeline and delivery plan (co-developed with the African Alliance team).

Submission Requirements

Please send us:

1. A brief proposal (max 3 pages) outlining:

o Your understanding of this assignment and your approach

o How your design philosophy aligns with Pan-African, community-led values

o Your timeline and availability

1. Portfolio or samples of past work (especially education, advocacy, or social justice work)

2. CV or company profile, including bios of key team members (if an agency)

3. Fee proposal or estimated budget

Deadline:

What We Offer

• A chance to shape how science is translated into power.

• Creative partnership and meaningful collaboration.

• Recognition across our networks and publications.

• Fair and transparent compensation based on scope.

This is more than a design job. It's a political act.

If you believe design can be a form of activism, if you understand why Black lives matter, if you understand why the freedom of Palestine, Democratic Republic of Congo, Sudan, Western Sahara and all peoples resisting colonialism, militarism, and corporate extraction is tied to your freedom, if you want to contribute to ending HIV with justice, science, and imagination, we want to hear from you.

Submit all materials

By:
4 pm SAST, 2 October 2025

Subject line:

CFP: The Cureiculum Design Lead

The Independent Institute of Education (The IIE) is a registered private higher education provider and a wholly owned subsidiary of ADvTECH Ltd, listed on the JSE.

The IIE's Central Academic Team (CAT) is the custodian of academic quality, educational technology, and governance across the institution. It leads academic strategy, compliance, and operational integrity through robust governance structures.

The current CAT is in the process of being repositioned as a Centre of Excellence, a hub for academic innovation, staff capacity building, quality assurance, and governance across both the schools and tertiary divisions.

As we reposition CAT, we are excited to invite applications for the role of IDOL Team Lead. Based at The IIE's head office in Sandton, this role will support the Digital Learning & Design Team department.

The purpose of the job:

An Instructional Design and Online Learning (IDOL) Team Lead leads the design, development, and implementation of engaging, accessible online courses that align with institutional strategies and meet diverse learner needs. The role involves collaborating with stakeholders, managing instructional design projects, and ensuring the continuous improvement of the LMS environment. By leveraging advanced instructional design principles, cutting-edge technology, and thorough analysis of student needs, the IDOL Lead ensures that all modules, programmes are engaging, accessible, and optimized for maximum effectiveness. The role involves collaborating with IDs, stakeholders, leading project initiatives, and continuously refining learning strategies to support the growth and development of individuals and teams within the organization.

Reporting to:

The successful candidate will report to the Head Digital Learning & Design

Main Outputs and Responsibilities for this Position:

Manage the Delivery of Modules

• Manage and support the instructional design and learning technologist teams, overseeing workload and priorities.
• Facilitate collaboration between instructional designers, faculty, SME-developers, and learning technologists.
• Manage, according to the production plan, processes and timelines related to the delivery of online material, including own modules.
• This includes the delivery of frameworks by the faculty/developers.
• Mitigate risks and manage delays.
• Check the material on the LMS.
• Provide weekly progress reports to the Digital Learning & Design Manager.
• Manage and ensure that all the IDs (internal and external, including any third-party members) adhere to the required level of support for the faculty.
• Report on team performance, project progress, and identify capacity needs.

Delivery of Modules

• Design engaging, pedagogically sound digital learning experiences aligned with learning outcomes.
• Develop storyboards, scripts, and activity guides for multimedia and online courses.
• Integrate emerging tools, technologies, and learning theories into course designs.
• Collaborate with SMEs, academics, and technologists to create accessible and interactive courseware.
• Ensure all allocated Learning Management System (LMS) modules are developed as per the IIE framework and requirements and presented on the LMS page accordingly.
• Integrate multimedia tools and technologies to create interactive learning experiences.
• Create and utilize the LMS elements within the course page to deliver a strong online learning path for students.
• Manage allocated modules according to agreed timelines and quality standards.
• Provide constructive feedback to and support independent contractors (ICs) and external partners.
• This involves regular communication to ensure alignment of tasks ahead as well as to address any concerns.
• Implement evidence-based instructional strategies to enhance learning.
• Incorporate mechanisms for continuous feedback and improvement.
• Ensure all content is accessible to students with diverse needs and abilities meets all regulatory or accreditation standards.
• Provide technical support and troubleshooting for students and staff.

Quality Assurance

• Using insights from work done by the IDs, Lecturers, and developers, provide documented ongoing support and training during the design and development of modules for the LMS.
• Ensure design standards and project deadlines are met across multiple projects.
• Drive continuous improvement initiatives and training for the instructional design and learning technologist teams.
• Ensure that new team members are properly trained and inducted and that their first work is carefully supervised.
• Respond directly to all quality issues identified or raised by users and escalate as required.

Improve the effectiveness of the LMS platform

• Support & guide IDs and faculties for effective use of the LMS.
• Improve the capacity of both in sound instructional design principles.
• Implement strategies, after evaluation & collaboration, to develop engaging, effective & appropriate modules, for required modes, programmes & associated disciplines.
• Develop the team's capacity to work collaboratively with SMEs & HoPs.
• Conduct & encourage IDs to conduct relevant research that informs LMS-related practices, etc.
• Develop strategies to enhance user engagement and interaction within the LMS, such as gamification elements or discussion forums.
• Implement personalized learning pathways to increase motivation and relevance for users.
• Audit existing courses for compliance with accessibility standards and advise on the necessary adjustments.
• Provide training and resources for content developers/SMEs on best practices for creating accessible materials.
• Conduct user research to identify pain points in navigation and course layout, and redesign interfaces for better usability.
• Gather and analyse user feedback to continuously refine the LMS interface and functionality.
• Evaluate the LMS's accessibility, responsiveness, and optimize content to accommodate diverse learner preferences.
• Develop strategies for creating accessibility-friendly learning materials that retain engagement.

User Performance and Improvement Plans

• Analyse feedback and student/user success data with brands and faculties.
• Improve the capacity of all to use data from the LMS.
• Employ data-based strategies such as personalized learning analytics to identify at-risk students and improve their outcomes.
• Develop the lecturer, campus, and brand's ability to monitor and manage adoption.
• Use data from this to attend to other areas of responsibility.
• Create comprehensive onboarding and training programs for new users to maximize their use of the LMS.
• Establish ongoing support channels, such as help desks or knowledge bases, to assist users with common issues.

Administration and Governance

• Implement and improve systems and processes that can assure that the LMS work is compliant from a regulatory, legal, and governance perspective.
• Administer the monitoring and support systems in such a manner that delivery is effective and efficient, and on time at the standard required.
• Check alignment with the strategies of The IIE at all times.

Qualification

• A minimum of an Honours degree level qualification (or a recognised equivalent thereof) in educational technology, instructional design, or a related field is preferred.
• Master's-level qualification in education, educational technology, instructional design, or a related field
  
  field is preferred—advantageous
• Certification with a recognized Learning Management System provider (i.e., Brightspace CAT, Moodle,
  
  etc.) and/or evidence about professional development in Digital Content Design—Advantageous

Experience:

• Minimum of 5 years as an online course designer and Interactive Learning Activities
• Minimum of 4 years of experience in Education technologies Integration, Best Practices, Project Management, Collaboration with stakeholders, Professional Development, Research and Innovation, and Quality Assurance

Competencies:

• Experience in skill development, with a strong background in implementing best practices for the adoption and use of educational technologies in teaching and learning environment as well as good practice of learning design.
• Ability to create online materials that meet defined design specifications.
• Experience with Learning Management Systems (LMS), particularly BrightspCAT, is an advantage.
• Project management & management of learning designers.
• Developing materials for and providing support to users of an LMS (preferably BrightspCAT) will be advantageous.
• Design and implement skills development initiatives (such as self-help modules, online webinars, and in-person workshops) for academic staff on the use of educational technologies.
• Interpersonal skills
• Communication skills
• Collaboration
• Negotiation
• Leadership
• Motivating others

Other Special Requirements:

• Occasional travel between campuses or the central office may be required.

Job Overview

A leading property management division is seeking an Operations Support professional to assist in the administration, technical coordination, and financial oversight of a student accommodation portfolio. The role requires a detail-oriented individual with strong communication, planning, and technical skills to support the efficient management of building assets and service providers.

Key Responsibilities Portfolio Administration

• Manage and file correspondence, documentation, drawings, reports, and task briefs.
• Handle internal and external communications professionally.
• Compile monthly technical services reports and expenditure applications.
• Utilize software for asset management, repairs, and maintenance cost control.
• Participate in property management, development, and service provider meetings.
• Apply HR and industrial relations procedures (Labour Relations Act).
• Implement company policies, technical specifications, and contract terms.
• Manage procurement processes nationally.
• Coordinate audits and submit tenders and proposals for new business.
• Oversee documentation handover for new developments and upgrades.
• Maintain and file electrical compliance certificates.
• Ensure major expenses align with budget timelines.
• Communicate with stakeholders regarding maintenance and service work.
• Ensure contracted services meet service agreement standards.
• Provide reports to Asset Managers and attend monthly portfolio meetings.
• Assist with day-to-day maintenance issues and service contract audits.
• Support compilation of expense schedules, ops cost schedules, and national rates.
• Monitor staff performance and training needs.

Financial Budgeting and Cost Control

• Assist in formulating and managing annual repairs and maintenance budgets.
• Update planned maintenance budgets and control expenditures.
• Manage facilities cost allocation and recovery.
• Expedite orders and invoices and adjudicate tenders/quotations.
• Apply expenditure and authority limits procedures.
• Provide operating cost budgets for new developments.

Technical Support and Service

• Attend property-related meetings and support new developments and inspections.
• Liaise with customers regarding service requests and deficiencies.
• Coordinate with service providers for query resolution and service delivery.
• Ensure fair use of service providers per company policy.
• Liaise with local authorities and government departments.

Maintenance of Building Assets

• Maintain building assets per investment strategy and benchmarks:
  • Mechanical, electrical, civil, structural, security, fire control, garden reticulation, lifts, escalators, and conveyors.
• Conduct annual building condition audits and due diligence surveys.

Candidate Profile

The ideal candidate will demonstrate:

• Strong communication and time management skills.
• Innovative thinking and process adherence.
• Professional interaction with tenants and landlords.
• Reliability, transparency, and a positive attitude.
• Assertiveness and empathy in client and staff engagement.
• Organizational and planning capabilities.
• High moral standards and motivation.

Skills and Competencies

• Communication, planning, organization, and deadline management.
• Professionalism and leadership by example.
• Sensitivity to operational and human capital needs.
• Ability to foster a productive office environment.

Qualifications and Experience

• Grade 12 (Matric) and a relevant Diploma or Degree in Property Studies.
• 1–3 years of experience in property management.
• Proficiency in MS Office and Excel.
• Strong attention to detail and numerical accuracy.