148 Lead Manager jobs in South Africa

Join to apply for the Real Estate Lead Manager role at QA Home Buyers .

Position: Lead Manager

Remote Compensation: $5-10 per hour plus commission on every closed deal.

Experience: 1 year’s experience as a real estate lead manager/appointment setter is required.

Hours: Full Time, 40+ Hours Per Week – Fully Remote

Overview: As a Lead Manager, you will play a crucial role in our lead generation and qualification process. You will be responsible for reaching out to cold and warm leads to gauge their interest in receiving an offer on their property. By pre-qualifying these leads, you will filter potential opportunities for our acquisitions team, setting them up to close deals. Your primary goal is to arrange appointments for our closers, ensuring they focus on ready-to-sell leads.

Compensation: $ - 10 hourly

• Not Applicable

• Full-time

• Sales and Management

Referrals increase your chances of interviewing at QA Home Buyers by 2x.

This job posting is active; no indication of expiration was found.

The Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro's market share and profits through staff engagement.

Functions / Responsibilities:

1. Achieve set recruitment targets per store.
2. Actively recruit new customers as per annual targets.
3. Ensure customers are recruited based on the Business Development proposition in a professional manner.
4. Facilitate the opening of new cards and accounts and set up customers to hand over to CRO.
5. Ensure the first experience of the customer with Makro is professional, efficient, and customer satisfaction is upheld at all times.
6. Analyze and interpret sales and market information to ensure volume/profit growth.
7. Actively analyze market trends and sales environment to source for sales/profit opportunities.
8. Develop recruitment strategy for relevant market/geographical area.
9. Identify key focus areas that will drive profitability.
10. Manage and track KPIs relevant to the above.
11. Achieve department sales targets.
12. Communicate to all sales representatives their daily, weekly, and monthly sales targets.
13. Monitor weekly sales staff performance against set targets.
14. Conduct monthly PITSTOPS with all sales staff.
15. Ensure action plans are in place to improve performance.
16. Analyze daily sales.
17. Conduct daily morning meetings to communicate individual and store sales performance.
18. Ensure all customer expectations and requirements are appropriately met.
19. Manage customers’ expectations and communicate appropriately.
20. Set an example for customer-focused behavior.
21. Consistently provide customer satisfaction through all actions.
22. Deal effectively and timely with customer complaints and ensure that complaints are resolved or escalated.
23. Communicate the information to all sales staff via morning meetings and monthly PITSTOPS.
24. Identify and implement new opportunities to grow the customer base of your department.
25. Assist in execution of Business Development Sales Plan via market development.
26. Support team sales performance via new market opportunities.
27. Suggest changes to price books, promotions, rebates, and any other pricing relevant to the current Business Development environment.
28. Assist in processes that will ensure sales staff excel in customer service excellence.
29. Apply sound financial principles in market development and investigate processes that can be changed/adjusted for cost savings.
30. Manage expenses closely and report/suggest changes to optimize internal profitability.
31. Provide sales staff with SAPCRM reporting or from other internal systems to assist the sales team in having customer information readily available.
32. Plan and facilitate the training and development of new staff.
33. Set targets and/or performance standards in conjunction with staff.
34. Draw up and monitor action plans to correct inadequate performance.
35. Ensure staff members are retained within the department via appropriate work challenges.
36. Develop a talent pool within the team/department.
37. Re-evaluate the effectiveness of the performance management agreements with team members to ensure they meet business needs.
38. Conduct monthly sessions and on-the-job coaching to identify and fill performance gaps.
39. Collaborate with other departments and functions (stakeholders) to optimize workflow.
40. Investigate opportunities to increase sales staff performance and submit findings to the Business Development Sales Manager.
41. Check the relevance of job descriptions/role models and suggest changes as internal processes or market changes occur.
42. Meet and consult with key stakeholders to increase internal processes and reduce operational costs.

Education: Matric

Experience: 3 years managing a Sales Team in Wholesale & Retail Trade.

• Provide hands-on test leadership to the test team and respective business units.
• Assist the Test Manager in overseeing testing activities according to the test plan and test strategy.
• Oversee the defect logging process alongside the QA team and respective business units.
• Provide reporting of test progress, results, and key metrics to stakeholders at agreed intervals.
• Assist respective business units in test coordination with external parties.
• Ensure that all test requests are planned and completed in line with agreed project priorities and timelines.
• Identify and rectify any causes of delays or failures to successfully complete testing requirements.
• Keep stakeholders updated about constraints that cannot be rectified independently within a reasonable period.

• A self-starter with an outgoing personality and the ability to communicate at all levels, as the duties will include supervising the test process on behalf and providing updates to the relevant stakeholders.
• Experience in testing in an Agile development environment.
• Test Process Management.
• Metrics, Reporting, and Analysis.

If you are interested in new opportunities and meet the requirements for this role, please submit your CV on PNet and one of our consultants will be in contact with you.

Should you not hear back from us within two weeks from submitting your application, consider your application unsuccessful.

The Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro market share and profits through staff engagement.

1. Achieve set recruitment targets per store.
2. Actively recruit new customers as per annual targets.
3. Ensure customers are recruited based on the Business Development proposition in a professional manner.
4. Facilitate opening of new cards, accounts and setting up customers to hand over to CRO.
5. Ensure first experience of customer with Makro is professional, efficient and upholds customer satisfaction at all times.
6. Analyse and interpret sales and market information to ensure volume/profit growth.
7. Actively analyze market trends and sales environment to source for sales/profit opportunities.
8. Develop recruitment strategy for relevant market/geographical area.
9. Identify key focus areas that will drive profitability.
10. Manage and track KPIs relevant to above.
11. Achieve department sales targets.
12. Communicate to all sales representatives their daily/weekly and monthly sales targets.
13. Monitor weekly to see how far sales staff are compared to their set sales targets.
14. Conduct monthly PITSTOPS with all sales staff.
15. Ensure action plans are in place to improve performance.
16. Analyse daily sales.
17. Conduct daily morning meetings to communicate individual and store sales performance.
18. Ensure all customer expectations and requirements are appropriately met.
19. Manage customers’ expectations and communicate appropriately.
20. Set an example for customer-focused behavior.
21. Consistently provide customer satisfaction through all actions.
22. Deal effectively and timeously with customer complaints and ensure that complaints are resolved or escalated.
23. Communicate the information to all sales staff by means of morning meetings and monthly PITSTOPS.
24. Identify and implement new opportunities to grow the customer base of your department.
25. Assist in execution of Business Development Sales Plan via market development.
26. Support team sales performance via new market opportunities.
27. Suggest changes to price books, promotions, rebates and any other pricing if not relevant to current Business Development environment.
28. Assist in processes that will ensure sales staff excel in customer service excellence.
29. Apply sound financial principles in market development and investigate processes that can be changed/adjusted to result in cost savings.
30. Manage expenses closely and report/suggest changes to optimize internal profitability.
31. Provide sales staff members with SAPCRM reporting or from other internal systems that will assist the sales team in having customer information at their fingertips.
32. Plan and facilitate the Training and Development of new staff.
33. Set targets and/or performance standards in conjunction with staff.
34. Draw up and monitor action plans to correct inadequate performance.
35. Ensure staff members are retained within the Department via appropriate work challenges.
36. Develop a Talent pool within the team/department.
37. Re-evaluate the effectiveness of the performance management agreements with team members to ensure it still meets the business needs.
38. Conduct monthly sessions and on-the-job coaching; identify and fill performance gaps.
39. Collaborate with other departments and functions (stakeholders) to optimize workflow.
40. Investigate opportunities to increase sales staff performance and submit findings to Business Development Sales Manager.
41. Check on the relevance of job descriptions/role models and suggest changes as internal processes or market changes occur.
42. Meet and consult with key stakeholders to increase internal processes and reduce operational costs.

Matric

3 years experience managing a Sales Team

• Wholesale & Retail Trade