123 Lead Management jobs in South Africa

Team Lead Course Management

Cape Town, Western Cape CONSENSUS GmbH

Posted 13 days ago

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Job Description

CONSENSUS GmbH ( ) is a management and organizational consulting company specializing in conflict management and leadership development. In addition to our services in mediation, team and organizational development, we offer our own training programs for mediators. Our headquarters is located in Stuttgart, Germany, with additional offices in Cape Town, South Africa, and London, United Kingdom.

At our CONSENSUS Campus ( ), we train mediators at various locations across Germany in accordance with the German Mediation Act.

Our corporate group also includes CONSENSUS International Mediation (CIM) , our international division, which offers mediation services and training worldwide through the International Mediation Campus ( ).

Responsibilities

As Team Lead Course Management , you will be responsible for leading and coordinating the course management team, as well as planning, organizing, and further developing our German-language training programs at CONSENSUS Campus. You will serve as the primary point of contact for participants, trainers, and prospective clients, coordinating all organizational processes related to the training programs together with your team.

A key part of your role is the continuous evaluation of the training programs and the optimization of existing processes in close collaboration with the department leadership.

Since course management is handled from our Cape Town, South Africa office , residing in or near Cape Town is ideal.

Your Key Tasks
  • Leading the course management team, particularly coordination and task management
  • Reporting to the department head
  • Planning and scheduling training modules
  • Planning and coordinating trainers
  • Organizing ongoing and new course cycles
  • Planning venues, catering, and training materials
  • Managing registrations and participant data
  • Handling complaints and customer feedback
  • Supporting prospective clients and guiding them through the registration process
  • Organizing and conducting information events together with the team
  • Serving as the main contact for participants during the training
  • Maintaining and further developing training materials
  • Ensuring up-to-date website content (e.g., dates, offerings)
  • Evaluating training programs and developing optimization proposals
Teamwork

You will work in a committed and collaborative team, sharing responsibilities within the course management team. Regular communication and mutual support are standard practice in our organization.

Your Profile

Languages : Native-level or excellent written and spoken German and English

Communication skills : Confident, friendly demeanor via email and phone when interacting with clients

Crisis communication : Competence in handling complaints from clients or internally

Leadership experience : Initial experience leading teams

Organizational talent : Enthusiastic about planning, structuring, and executing training programs

Team spirit : Enjoys working with colleagues and actively contributing to the team

Coordination skills : Able to keep track of multiple tasks at once

Initiative & Proactivity : Independently identify tasks and drive processes forward

Self-organization : Structure your work efficiently and reliably

Location : Ideally located in Cape Town, South Africa or nearby

Education : Completed vocational training or university degree, preferably in business or social sciences

What We Offer

A dynamic work environment with plenty of room for creativity

A growing and innovative company

A committed international team – partially on-site, partially remote

Training opportunities in mediation and conflict management

Flexible working hours and remote work options

Would you like to use your skills to develop our German and international environment and are you ready to become part of an inspiring team? Then we look forward to receiving your application!

A position in an internationally active, rapidly growing company.

Motivated team

A motivated, supportive team and an innovative working environment.

Learning opportunities

The chance to work in an intercultural environment with diverse challenges and learning opportunities.

We look forward to hearing from you!

Apply now to join a team dedicated to excellence and developing advanced solutions for our customers. We look forward to hearing from you!

The CONSENSUS Group is an international consulting firm specializing in mediation, conflict management and training. With our three core areas CONSENSUS Solutions, International Mediation Campus and CONSENSUS Campus, we offer tailor-made solutions for organizations, managers and teams.

In addition, we operate the CONSENSUS Campus, a mediation academy that is also aimed at private clients and offers them practice-oriented training programs in the field of mediation and conflict management. As a growing company based in Germany, we operate internationally and work with a network of highly qualified experts.

Apply with us now!

We look forward to a non-binding introductory meeting with you. Simply apply via the contact form and let’s find out if you are the right fit!

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Lead Professional, Management Accountant

Midrand, Gauteng WSP

Posted 13 days ago

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Job Description

To partner with the relevant business unit in ensuring that revenue and operating costs are reported in line with IFRS standards and WSP policy. Provide commercial and financial oversight in supporting the business unit while monitoring performance against approved budgets. Maintain appropriate communication channels between finance and the business unit while supporting the Commercial Finance Manager.

Qualifications

  • Qualified CIMA/CA(SA) with minimum 3 years post-qualifying experience in an operational role
  • Experience in consulting sector/professional services is an advantage
  • Able to collate, analyse, and evaluate data to enable business decision-making
  • Self-starter keen to challenge accepted wisdom and drive change
  • Strong and clear communicator
  • Flexible working style to align with rapid growth and ongoing change

Key Competencies and Skills

  • Decisive
  • Self-assured and self-motivated
  • Emotionally intelligent
  • Able to see the big picture while not losing sight of the detail
  • Good interpersonal skills, works well with teams, and has strong organisational skills
  • Confident, forward-thinking, and able to facilitate relationships
  • High integrity and resilience
  • Good time management, able to multi-task and meet deadlines with minimal supervision
  • Good knowledge of accounting systems and processes
  • Advanced in Microsoft Excel
  • Strong in business partnering
  • Strategic thinker
  • Technically strong
  • Ability to influence change

Don't meet all criteria? Apply anyway, and we can see how your experience aligns with this role and other opportunities within the team.

Join our community of talented individuals committed to making a positive impact. Our global team includes over 69,000 employees working worldwide to create better communities. Apply today.

Responsibilities

The ideal candidate will have significant experience in the following core areas:

Commercial:

  • Collaborate with the Divisional head and Group Finance to develop strategic financial plans
  • Enhance finance departments to provide insights into performance
  • Assist accounts receivable in managing working capital to maintain DSO targets
  • Provide financial insight into bid preparations
  • Support project profitability and margin improvements, ensuring appropriate direct labour multipliers
  • Improve systems to monitor the order book and provide workload insights
  • Assist with client contract negotiations and manage commercial aspects
  • Support BU in resource utilization across regions/disciplines

Essential Job Functions:

  • Analyze financial data to interpret past performance and project future outcomes
  • Oversee budget development, forecasts, and monthly reporting; analyze trends and expenditures
  • Review expenditure against budgets and contracts at the project level
  • Develop financial reports for forecasting and analysis
  • Stay compliant with laws and regulations relevant to the role
  • Coordinate with internal and external offices to ensure procedures are followed; resolve budget issues
  • Maintain communication channels between BU and Business Partners
  • Review project multipliers and WIP schedules monthly, taking corrective actions as needed
  • Prepare BU reports according to standards and controls
  • Review balance sheet reconciliations related to working capital
  • Monitor aged debtors reports and coordinate key actions

Scope of Responsibility:

  • Understand goals, standards, and policies; consider interrelations within the department
  • Exercise judgment and take responsibility for service quality
  • Provide leadership to project accountants
  • Support the Commercial Finance Manager and take ownership of BU responsibilities
  • Refine systems and processes for efficiency
  • Handle ad-hoc requests from Business Unit leaders

Communication:

  • Communicate tactfully and persuasively, both orally and in writing
  • Maintain transparency with stakeholders

Health and Safety:

  • Promote SHEQ standards and safe working environments
  • Identify and mitigate SHEQ risks
  • Uphold company values and promote safety at all times
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Lead - Project Management Office

Durban, KwaZulu Natal Spar Group Limited

Posted 19 days ago

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Job Description

A position has become available for a Lead - Project Management Office to join our dynamic team.

The Lead: PMO role is responsible for the delivery and oversight of a project management service through the allocation of contracted project management resources. The Lead PMO will develop project management practice methods and facilitate the training and implementation of a robust, standardized project management capability within the SPAR Organisation. This role involves managing the administration and adoption of PMO systems and tools all while managing the PMO budget.

KEY PERFORMANCE AREAS

  1. Leads the Project Management Office (PMO).
  2. Builds and manages the budget for PMO services.
  3. Reports on a portfolio of projects and initiatives including status reporting on project milestones, deliverables, and risks for all projects within the PMO.
  4. Procures adequate PM resources to achieve project objectives in planned timeframes, and manages timesheets and costs against budgets.
  5. Establish and maintain project governance frameworks, processes, and standards to ensure consistent and effective project delivery.
  6. Develops Project Management processes, policies and standards.
  7. Identifies and implements ‘fit for purpose’ Project Management Tools/Systems.
  8. Develops and delivers proposals, requirements documentation, and presentations.
  9. Develops a training strategy and implementation roadmap for PMO practices.
  10. Develops training material to support training of all PM processes, policies and procedures.
  11. Trains and provides coaching of project management processes, methods and tools for the PMO and SPAR Organisation.
  12. Monitors the adoption of project management practices & identifies opportunities to accelerate/improve adoption.
  13. Provides expertise on PMO methodology as well as industry best practices.
  14. Manages and guides a virtual PMO resource ensuring the PMO meets performance targets.

Minimum Qualifications:

  1. Bachelor's Degree in Business/Commerce or Computer Science.
  2. PgMP/PMP/PMI-RMP/CAPM and Project Management related certification.
  3. A minimum of 8 years Project Management experience.
  4. At least 4 years in a mature PMO environment.
  5. At least 2 years’ experience in a multiple project management role.
  6. A strong track record of successful delivery in PMO roles within an IT and Business Change environment.
  7. Several years direct, first-hand experience managing projects at a level to be confident instructing and guiding project managers; advising on project planning, financial and resource estimation, tracking and controlling schedules, communication, governance, and reporting.
  8. Experience in an Agile/SAFe environment is preferred.

The ideal applicant will satisfy the following skills requirements:

  1. End to end understanding of various Project Management Frameworks and methodologies.
  2. Demonstrated ability to manage a PMO and deploy professional PM resources as needed.
  3. Demonstrated capability in project/program/portfolio financial management.
  4. Ability to guide, coach and advise at all organisational levels to effect sustainable change and improve the project and process maturity level of the organisation.
  5. Exceptional interpersonal and communication skills, with the ability to influence and build positive relationships at all levels of the organization.
  6. Excellent organisational skills, with the ability to manage multiple priorities and deadlines.
  7. Good professional team leadership and coordination skills.

Application Instructions: Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

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Lead Professional, Management Accountant

Midrand, Gauteng WSP USA

Posted 20 days ago

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Job Description

To partner with the relevant business unit in ensuring that revenue and operating cost is reported in line with IFRS standards and WSP policy. Provide commercial and financial oversight in supporting the business unit while monitoring performance to approved budgets. Maintain appropriate communication channels between finance and the business unit while supporting the Commercial Finance Manager
The incumbent would ideally have had significant experience in all or some of the requirements as noted below which are core to our business:
**Commercial** :
+ Work closely with the Divisional head and Group Finance team to develop a strategic financial plan
+ Elevate finance departments to provide and communicate insight into performance
+ Assist accounts receivable in managing working capital to ensure DSO targets maintained
+ Provide commercial/financial insight into bid preparations
+ Provide commercial support to enhance project profitability and margins ensuring appropriate direct labour multipliers are maintained
+ Improving systems to monitor order-book and provide insight into forward workload
+ Assist with client contract negotiations and take ownership of Commercial aspects.
+ Assist BU in managing resource utilisation across regions/disciplines
**Essential Job Functions**
+ Analyse financial data, extracts and define relevant information; interpret data for the purpose of determining past financial performance and/or to project financial probability.
+ Oversee the development of budgets, forecasts revenues, and other monthly related reporting. Analyse budgets, trends/patterns and project expenditure.
+ Oversee the preparation of working papers and approved budgets; review expenditure against budgets / contracts at a project level. Ensure reports are prepared and managed to maintain balanced accounts.
+ Develop financial reports for forecasting, trending, and results analysis.
+ Keep abreast of laws and regulations that apply to this particular function or field of professional expertise, maintain up-to-date compliance.
+ Confer with appropriate internal and external administrative offices to ensure that required procedures are followed. Provide instruction and answer questions relating to budget procedures, serve as liaison between the group office and unit areas. Identifies budget issues, provide alternative solutions, and resolve problems.
+ Maintain clear communication channels between BU and Business Partners and take ownership for any guidance/resolution
+ Monthly review of project multipliers, cost to complete anomalies and taking appropriate action
+ Monthly review of WIP schedule ensuring WIP is based on effort and managed within acceptable limits (aging)
+ Ownership and preparation of monthly BU packs according to prescribed reporting standards and internal controls
+ Review of monthly balance sheet recons pertaining to Working Capital
+ Review aged debtors reports and outline key actions with respective stakeholders
**Scope of Responsibility**
+ Know the formal and informal goals, standards, policies and is sensitive to the interrelationship of both people and functions within the department
+ On a regular and continuous basis, exercise administrative judgement and assume responsibility for decisions and impact of quality of service within the functional area.
+ Provides leadership and direction to project accountants
+ Provides support to Commercial Finance Manager by taking ownership and accountability for respective BU responsibilities
+ Take initiative in refining systems and processes to achieve overall responsibility
+ Attend to ad-hoc requests from Business Unit leaders
**Communication**
+ Exchanges non-routine information using tact and persuasion as appropriate requiring good oral and written communication skills.
+ Maintain transparency across communication with stakeholders
**Health and Safety**
+ Role model standards for SHEQ performance and behaviour consistent with the company's health, safety, environmental and quality vision and policies by influencing those around you
+ Contributing to the identification of SHEQ risks and driving processes to achieve Zero Harm
+ Embracing, displaying and promoting the company values and ensuring a safe working environment is maintained at all times
+ Qualified CIMA/CA(SA) with minimum 3yrs post qualifying experience in an operational role
+ experience in consulting sector/professional services an advantage
+ Able to collate, analyse and evaluate data to enable business decision making
+ Self-starter keen to challenge accepted wisdom and drive change
+ Strong and a clear communicator
+ Flexible working style to align with rapid growth and on-going change
**Key Competencies and Generic Skills**
+ Decisive
+ Self-assured and self-motivated
+ Emotionally intelligent
+ Able to see big picture while not losing sight of the detail
+ Good interpersonal skills, work well with teams, and have strong organisational skills
+ Confident, forward-thinking and be able to facilitate relationships
+ An excellent ethic, with integrity and above average resilience
+ Good time management, with the ability to multi-task and achieve goals, deliverables and strict deadlines with minimal supervision
+ Good knowledge of accounting systems and process
+ Advanced level in Microsoft Excel
+ Strong capabilities in business partnering
+ Strategic thinker
+ Technically strong
+ Influence change
Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
Imagine a better future for you and a better future for us all.
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
With us, you can. **Apply today.**
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Lead - project management office

Durban, KwaZulu Natal Spar Group Limited

Posted today

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Job Description

permanent
A position has become available for a Lead - Project Management Office to join our dynamic team. The Lead: PMO role is responsible for the delivery and oversight of a project management service through the allocation of contracted project management resources. The Lead PMO will develop project management practice methods and facilitate the training and implementation of a robust, standardized project management capability within the SPAR Organisation. This role involves managing the administration and adoption of PMO systems and tools all while managing the PMO budget. KEY PERFORMANCE AREAS Leads the Project Management Office (PMO). Builds and manages the budget for PMO services. Reports on a portfolio of projects and initiatives including status reporting on project milestones, deliverables, and risks for all projects within the PMO. Procures adequate PM resources to achieve project objectives in planned timeframes, and manages timesheets and costs against budgets. Establish and maintain project governance frameworks, processes, and standards to ensure consistent and effective project delivery. Develops Project Management processes, policies and standards. Identifies and implements ‘fit for purpose’ Project Management Tools/Systems. Develops and delivers proposals, requirements documentation, and presentations. Develops a training strategy and implementation roadmap for PMO practices. Develops training material to support training of all PM processes, policies and procedures. Trains and provides coaching of project management processes, methods and tools for the PMO and SPAR Organisation. Monitors the adoption of project management practices & identifies opportunities to accelerate/improve adoption. Provides expertise on PMO methodology as well as industry best practices. Manages and guides a virtual PMO resource ensuring the PMO meets performance targets. Minimum Qualifications: Bachelor's Degree in Business/Commerce or Computer Science. Pg MP/PMP/PMI-RMP/CAPM and Project Management related certification. A minimum of 8 years Project Management experience. At least 4 years in a mature PMO environment. At least 2 years’ experience in a multiple project management role. A strong track record of successful delivery in PMO roles within an IT and Business Change environment. Several years direct, first-hand experience managing projects at a level to be confident instructing and guiding project managers; advising on project planning, financial and resource estimation, tracking and controlling schedules, communication, governance, and reporting. Experience in an Agile/SAFe environment is preferred. The ideal applicant will satisfy the following skills requirements: End to end understanding of various Project Management Frameworks and methodologies. Demonstrated ability to manage a PMO and deploy professional PM resources as needed. Demonstrated capability in project/program/portfolio financial management. Ability to guide, coach and advise at all organisational levels to effect sustainable change and improve the project and process maturity level of the organisation. Exceptional interpersonal and communication skills, with the ability to influence and build positive relationships at all levels of the organization. Excellent organisational skills, with the ability to manage multiple priorities and deadlines. Good professional team leadership and coordination skills. Application Instructions: Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly. #J-18808-Ljbffr
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Change Management Lead

Johannesburg, Gauteng Easlan Management Company

Posted 13 days ago

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Job Description

Johannesburg, South Africa | Posted on 08/26/2024

Centrax Systems is a provider of next-generation technology solutions and services that addresses customer challenges and empowers enterprises into the future and helping businesses stay ahead.

Job Description

Develop and execute change management strategies to ensure smooth adoption of the ERP system. Conduct impact assessments and manage stakeholder communications. Provide training and support to users during and after the ERP implementation.

Requirements
  1. Bachelor’s degree in Organizational Development, Change Management, or related field.
  2. 5+ years of experience in change management, with a focus on ERP implementations.
  3. Certification in change management methodologies (e.g., PROSCI).
  4. Strong communication and interpersonal skills.
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Change management lead

Johannesburg, Gauteng Easlan Management Company

Posted today

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Job Description

permanent
Johannesburg, South Africa | Posted on 08/26/2024 Centrax Systems is a provider of next-generation technology solutions and services that addresses customer challenges and empowers enterprises into the future and helping businesses stay ahead. Job Description Develop and execute change management strategies to ensure smooth adoption of the ERP system. Conduct impact assessments and manage stakeholder communications. Provide training and support to users during and after the ERP implementation. Requirements Bachelor’s degree in Organizational Development, Change Management, or related field. 5+ years of experience in change management, with a focus on ERP implementations. Certification in change management methodologies (e.g., PROSCI). Strong communication and interpersonal skills. #J-18808-Ljbffr
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IT Vendor Management Lead

Cape Town, Western Cape 3 Media Web Solutions, Inc

Posted 13 days ago

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Job Description

Note: By applying to this position your application is automatically submitted to the following locations: Cape Town, ZA

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Vendor Management Lead will lead operational and administrative support to 2U’s IT vendor management function, ensuring smooth execution of vendor processes, accurate tracking of performance and contractual obligations, and effective coordination across IT, procurement, finance, and legal teams.

This role requires strong organizational and analytical skills, attention to detail, and a working knowledge of vendor lifecycle processes. The ideal candidate brings experience supporting vendor, procurement, or IT contract operations in a structured environment, and is comfortable managing documentation, tracking SLAs, and communicating with both internal stakeholders and external partners.

Reporting to the Director, Cybersecurity GRC, this individual will contribute directly to the maturity of 2U’s vendor governance practices, support compliance and audit readiness, and help streamline operational processes across the vendor lifecycle.

Responsibilities Include, But Are Not Limited To:

  • Assist in maintaining accurate records of vendor agreements, renewal dates, and key contract terms
  • Track contract milestones and help ensure timely execution of renewals and reviews
  • Manage vendor onboarding and offboarding tasks in collaboration with procurement, legal, and IT teams
  • Meet with vendors regularly and create a support and incident management process and contact points with vendors
  • Identify and reduce duplication of capabilities
  • Single point of contact for receiving and managing invoices and coordination to a timely payment from 2U
  • Maintain a complete and up to date inventory of all our contracts with vendors
  • Ability to negotiate complex technology products and services contracts Optimize vendor spending by monitoring user usage and licensing
Performance and Compliance Support
  • Collect, consolidate, and maintain SLA/KPI data for monthly and quarterly reporting
  • Help prepare materials for vendor performance reviews and internal compliance assessments
  • Support documentation efforts to meet audit and regulatory requirements (e.g., ISO 27001, SOC 2)
Operational Coordination
  • Manage scheduling and logistics for vendor meetings, including QBRs and risk reviews
  • Maintain shared documentation and vendor folders in accordance with internal standards
  • Assist in the preparation of scorecards, summaries, and follow-up items after vendor meetings
Internal and Vendor Communication
  • Serve as a point of contact for day-to-day vendor queries and basic issue tracking
  • Route questions or escalations to the appropriate internal stakeholders or the Vendor Management Lead
  • Support communication of vendor-related updates, such as changes to contact info, SLAs, or service details
Process Improvement and Documentation
  • Maintain and update internal documentation for vendor management processes, tools, and templates
  • Identify and suggest improvements to workflows related to contract tracking, reporting, and lifecycle management
  • Support adoption of internal systems and tools used to manage vendor data and workflows

Things That Should Be In Your Background:

  • 4-5 years of experience in vendor management, IT administration, procurement operations, or business support within a technology-driven environment
  • Working knowledge of vendor management or contract administration processes
  • Experience supporting contract tracking, vendor onboarding, and document management
  • Exposure to compliance programs or audit support activities (e.g., SOC 2, ISO 27001)
  • Proficiency in using spreadsheets and collaboration tools (e.g., Google Sheets, Excel, Confluence, or SharePoint)
  • Strong attention to detail with the ability to organize, track, and maintain accurate vendor-related records
  • Clear and professional communication skills, with comfort interacting with internal stakeholders and external vendors
  • Ability to manage multiple administrative tasks, meet deadlines, and escalate issues appropriately

Other Attributes That Will Help You In This Role:

  • Familiarity with frameworks such as ISO 27001 or ITIL is a plus

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include:

  • 2 complimentary Getsmarter short courses per year
  • Subsidised medical aid with Discovery Health Medical Scheme
  • 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
  • Employee Assistance Program (EAP)
  • Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: .

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

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IT Vendor Management Lead

Cape Town, Western Cape 2U

Posted 13 days ago

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Job Description

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Vendor Management Lead will lead operational and administrative support to 2U’s IT vendor management function, ensuring smooth execution of vendor processes, accurate tracking of performance and contractual obligations, and effective coordination across IT, procurement, finance, and legal teams.

This role requires strong organizational and analytical skills, attention to detail, and a working knowledge of vendor lifecycle processes. The ideal candidate brings experience supporting vendor, procurement, or IT contract operations in a structured environment, and is comfortable managing documentation, tracking SLAs, and communicating with both internal stakeholders and external partners.

Reporting to the Director, Cybersecurity GRC, this individual will contribute directly to the maturity of 2U’s vendor governance practices, support compliance and audit readiness, and help streamline operational processes across the vendor lifecycle.

Responsibilities Include, But Are Not Limited To:

  • Assist in maintaining accurate records of vendor agreements, renewal dates, and key contract terms
  • Track contract milestones and help ensure timely execution of renewals and reviews
  • Manage vendor onboarding and offboarding tasks in collaboration with procurement, legal, and IT teams
  • Meet with vendors regularly and create a support and incident management process and contact points with vendors
  • Identify and reduce duplication of capabilities
  • Single point of contact for receiving and managing invoices and coordination to a timely payment from 2U
  • Maintain a complete and up to date inventory of all our contracts with vendors
  • Ability to negotiate complex technology products and services contracts Optimize vendor spending by monitoring user usage and licensing
Performance and Compliance Support
  • Collect, consolidate, and maintain SLA/KPI data for monthly and quarterly reporting
  • Help prepare materials for vendor performance reviews and internal compliance assessments
  • Support documentation efforts to meet audit and regulatory requirements (e.g., ISO 27001, SOC 2)
Operational Coordination
  • Manage scheduling and logistics for vendor meetings, including QBRs and risk reviews
  • Maintain shared documentation and vendor folders in accordance with internal standards
  • Assist in the preparation of scorecards, summaries, and follow-up items after vendor meetings
Internal and Vendor Communication
  • Serve as a point of contact for day-to-day vendor queries and basic issue tracking
  • Route questions or escalations to the appropriate internal stakeholders or the Vendor Management Lead
  • Support communication of vendor-related updates, such as changes to contact info, SLAs, or service details
Process Improvement and Documentation
  • Maintain and update internal documentation for vendor management processes, tools, and templates
  • Identify and suggest improvements to workflows related to contract tracking, reporting, and lifecycle management
  • Support adoption of internal systems and tools used to manage vendor data and workflows

Things That Should Be In Your Background:

  • 4-5 years of experience in vendor management, IT administration, procurement operations, or business support within a technology-driven environment
  • Working knowledge of vendor management or contract administration processes
  • Experience supporting contract tracking, vendor onboarding, and document management
  • Exposure to compliance programs or audit support activities (e.g., SOC 2, ISO 27001)
  • Proficiency in using spreadsheets and collaboration tools (e.g., Google Sheets, Excel, Confluence, or SharePoint)
  • Strong attention to detail with the ability to organize, track, and maintain accurate vendor-related records
  • Clear and professional communication skills, with comfort interacting with internal stakeholders and external vendors
  • Ability to manage multiple administrative tasks, meet deadlines, and escalate issues appropriately

Other Attributes That Will Help You In This Role:

  • Familiarity with frameworks such as ISO 27001 or ITIL is a plus

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include:

  • 2 complimentary Getsmarter short courses per year
  • Subsidised medical aid with Discovery Health Medical Scheme
  • 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
  • Employee Assistance Program (EAP)
  • Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: .

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

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It vendor management lead

Cape Town, Western Cape 3 Media Web Solutions, Inc

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Job Description

permanent
Note: By applying to this position your application is automatically submitted to the following locations: Cape Town, ZA At 2 U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of ed X, the world’s leading online learning platform, 2 U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We’re Looking For: The Vendor Management Lead will lead operational and administrative support to 2 U’s IT vendor management function, ensuring smooth execution of vendor processes, accurate tracking of performance and contractual obligations, and effective coordination across IT, procurement, finance, and legal teams. This role requires strong organizational and analytical skills, attention to detail, and a working knowledge of vendor lifecycle processes. The ideal candidate brings experience supporting vendor, procurement, or IT contract operations in a structured environment, and is comfortable managing documentation, tracking SLAs, and communicating with both internal stakeholders and external partners. Reporting to the Director, Cybersecurity GRC, this individual will contribute directly to the maturity of 2 U’s vendor governance practices, support compliance and audit readiness, and help streamline operational processes across the vendor lifecycle. Responsibilities Include, But Are Not Limited To: Assist in maintaining accurate records of vendor agreements, renewal dates, and key contract terms Track contract milestones and help ensure timely execution of renewals and reviews Manage vendor onboarding and offboarding tasks in collaboration with procurement, legal, and IT teams Meet with vendors regularly and create a support and incident management process and contact points with vendors Identify and reduce duplication of capabilities Single point of contact for receiving and managing invoices and coordination to a timely payment from 2 U Maintain a complete and up to date inventory of all our contracts with vendors Ability to negotiate complex technology products and services contracts Optimize vendor spending by monitoring user usage and licensing Performance and Compliance Support Collect, consolidate, and maintain SLA/KPI data for monthly and quarterly reporting Help prepare materials for vendor performance reviews and internal compliance assessments Support documentation efforts to meet audit and regulatory requirements (e.g., ISO 27001, SOC 2) Operational Coordination Manage scheduling and logistics for vendor meetings, including QBRs and risk reviews Maintain shared documentation and vendor folders in accordance with internal standards Assist in the preparation of scorecards, summaries, and follow-up items after vendor meetings Internal and Vendor Communication Serve as a point of contact for day-to-day vendor queries and basic issue tracking Route questions or escalations to the appropriate internal stakeholders or the Vendor Management Lead Support communication of vendor-related updates, such as changes to contact info, SLAs, or service details Process Improvement and Documentation Maintain and update internal documentation for vendor management processes, tools, and templates Identify and suggest improvements to workflows related to contract tracking, reporting, and lifecycle management Support adoption of internal systems and tools used to manage vendor data and workflows Things That Should Be In Your Background: 4-5 years of experience in vendor management, IT administration, procurement operations, or business support within a technology-driven environment Working knowledge of vendor management or contract administration processes Experience supporting contract tracking, vendor onboarding, and document management Exposure to compliance programs or audit support activities (e.g., SOC 2, ISO 27001) Proficiency in using spreadsheets and collaboration tools (e.g., Google Sheets, Excel, Confluence, or Share Point) Strong attention to detail with the ability to organize, track, and maintain accurate vendor-related records Clear and professional communication skills, with comfort interacting with internal stakeholders and external vendors Ability to manage multiple administrative tasks, meet deadlines, and escalate issues appropriately Other Attributes That Will Help You In This Role: Familiarity with frameworks such as ISO 27001 or ITIL is a plus Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2 U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #No Back Row We offer comprehensive benefits (unique per country) and excellent work/life balance.Full-time, ZA benefits include: 2 complimentary Getsmarter short courses per year Subsidised medical aid with Discovery Health Medical Scheme 4% 2 U contribution towards Discovery Life Pension Fund and Group Risk Benefit Employee Assistance Program (EAP) Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break 2 U Diversity and Inclusion Statement At 2 U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2 U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: . About 2 U For more than a decade, 2 U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of ed X, a leading global online learning platform, 2 U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2 U.com.About ed X ed X is the education movement for restless learners and a leading global online learning platform from 2 U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at ed X.org. The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2 U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2 U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 2 U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2 U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. #J-18808-Ljbffr
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