4 Landscaping jobs in South Africa

Purpose of the role 

Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Sales Consultants. Support and assist the Head of department. 

Main Responsibilities 

• Lead and support a team of sales consultants. 


• Be a player in the development of collective performance. 


• Share information and facilitate communication within the team.


• Develop the team to meet strategic business objectives.


• Manage daily sales and customer relations.


• Build and implement the Business Action Plan of the department.


• Introduce efficiency, improvement measures for an optimal return and stakeholder value.


• Ensure the day-to-day management of the department is to respect the customer promise.


• Coordinate and contribute to the sales activities in store.


• Ensure quality customer relationship (internal and external).


• Develop and update own skills and knowledge.


• Assume leadership role on behalf of the HOD when the HOD is not available.


• Participate in teamwork to ensure quality service and productivity of the store.


• Ensuring optimal staff is available for delivering excellent customer service to all customers.


• Ensuring all stock is priced and displayed correctly.


• Training and developing of staff members.

Profile

The successful candidate should have the following skills, experience and attributes:

• Grade 12 or NQF 4 equivalent. 


• Relevant tertiary qualification will be an added advantage.


• Previous retail experience at a junior management level.  


• Excellent interpersonal skills.


• A team builder and a team player.


• Excellent customer service


• Self-confident, hardworking and leads by example.


• Customer-centric.


• Sense of responsibility.


• Analytical. 


• Assertive and challenge status quo.

Overview

You will excel in this role if you are passionate about sustainability, work well as part of a team and enjoy contributing to the overall success of garden and landscaping teams.

• Matric would be advantageous
• Minimum of 2 years experience in a similar environment
• Local Franschhoek candidates would be advantageous

• Familiar with mixing of soils and fertilisers
• Making and transplanting of seedlings and cuttings
• Planting/plant maintenance
• Ability to assess landscaped conditions to ensure a healthy growing environment
• Communicate accurately and timely to ensure speed of quality of services
• Must be able to operate garden equipment and tools
• Must be a team player

• Maintain the gardens and landscapes on all Leeu Collection properties, ensuring plan growth, design and neatness in line with the aesthetic style
• Reduce any accident or damage to equipment, loss of tools and supplies
• Undertake general farm and landscaping activities
• Adhere to and maintain health and safety standards

Purpose of the Role 

Consult with the customer with the purpose of understanding their needs. 

Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 

Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

• Apply appropriate sales process to build customer relationships and meet sales target


• Ensure high level of customer satisfaction through excellent sales service


• Engage customers to understand their needs and guide them in their choice 


• Provide appropriate solutions through products and services


• Identify new business opportunities through understanding market trends


• Follow up on sales leads


• Liaise with Department Manager and merchandisers on products that are preferred by customers 


• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards


• Participate in the department commercial action plan


• Assist a customer on total project, before, during, and after sales. 


• Propose a personalized solution, including products and different services (delivery, installation, etc…).


• Autonomous


• Assist with the sales process by maintaining a fully stocked store

 Requirements 

• Grade 12 or NQF 4 equivalent 


• Proven experience as a sales consultant (hardware advantageous)


• Passion to serve


• Friendly, helpful, confident and engaging personality 


• Problem solving skills


• Understanding of pricing methodologies


• Exceptional customer services


• Proficiency in English 


• Curious and assumes initiative


• Relationship management


• Hardworking and lives by example


• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)


• Ability to use different channels to realize sales (emails, WhatsApp, phone…)


• Ability to multi-task