47 Laboratory Manager jobs in South Africa

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The Laboratory Manager has overall responsibility for the operation and all the functions associated with the Laboratory. Accountabilities include the effectiveness and efficiencies of the laboratory and overall quality. The Laboratory Manager has overall accountability for maintaining laboratory compliance to ISO/IEC 17025 and delivers results to meet both the customers and the regulatory requirements.

• Promotes and Monitors all aspects of Health and Safety in the workplace.
• Promotes the highest level of quality and ensures that the QMS is part of the day to day operation with all policies and procedures followed as documented.
• Communication with all staff and other management.
• Responsible to provide technical support or direction for customer services and external clients.
• Ensure compliance to all analysis standards.
• Adhere to all aspects of SGS policies, procedures and Management and Quality Management system.
• Assisting in budgeting process for specific projects and new service development.
• Added value
  • Development and implementation of operational tools and guidelines.
  • Methodology/Procedures.
• In-house Laboratory Training.
• Liability protection (e.g. integrity of all correspondence and reports).
• Ensure effective use of communication tools.
• Assist in resolving technical situations of unusual complexity or sensitivity and quick action taken to resolve such issues.
• Ensures consistency and accuracy of policies, quotations and procedures and strategic planning; evaluating activities to recommend changes in processes, regulations and other programs and procedures to improve customer service, review and edit documents to ensure compliance with regulatory and company requirements.
• Responsible for the direction of laboratory staff and program activities.
• Ensure Environmental policies are being kept and followed.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Manage and maintain the accredited Quality Managements System in accordance with ISO 17025.
• Provides supervision and leadership to staff
• Authorized to evaluate and report all analytical results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation. The employee has the responsibility to protect the environment as well.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Education

• BSc Chemistry or equivalent
• Extensive laboratory experience in a mining environment
• Strong organisational, verbal and written communication skills are required

Experience

• 5 Year supervision at management level in a geochemical field.
• Extensive experience with laboratory operations
• Demonstrated interpersonal and organisational skills.
• Must have a good working knowledge of ISO/IEC 17025.
• Must be self-motivated, able to multi-task and possesses good verbal and written communication.
• Must have previous management experience and can create a work environment that fosters a team approach
• Acts quickly and decisively; able to make tough calls
• Able to coordinate and motivate a team towards a common goal
• Able to work independently and to coordinate several activities simultaneously
• Is innovative with a systematic approach for problem solving

Overview

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The Laboratory Manager has overall responsibility for the operation and all the functions associated with the Laboratory. Accountabilities include the effectiveness and efficiencies of the laboratory and overall quality. The Laboratory Manager has overall accountability for maintaining laboratory compliance to ISO/IEC 17025 and delivers results to meet both the customers and the regulatory requirements.

• Promotes and Monitors all aspects of Health and Safety in the workplace.
• Promotes the highest level of quality and ensures that the QMS is part of the day to day operation with all policies and procedures followed as documented.
• Communication with all staff and other management.
• Responsible to provide technical support or direction for customer services and external clients.
• Ensure compliance to all analysis standards.
• Adhere to all aspects of SGS policies, procedures and Management and Quality Management system.
• Assisting in budgeting process for specific projects and new service development.
• Added value
  • Development and implementation of operational tools and guidelines.
  • Methodology/Procedures.
• In-house Laboratory Training.
• Liability protection (e.g. integrity of all correspondence and reports).
• Ensure effective use of communication tools.
• Assist in resolving technical situations of unusual complexity or sensitivity and quick action taken to resolve such issues.
• Ensures consistency and accuracy of policies, quotations and procedures and strategic planning; evaluating activities to recommend changes in processes, regulations and other programs and procedures to improve customer service, review and edit documents to ensure compliance with regulatory and company requirements.
• Responsible for the direction of laboratory staff and program activities.
• Independent decision-making responsibilities regarding division.
• Ensure Environmental policies are being kept and followed.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Manage and maintain the accredited Quality Management System in accordance with ISO 17025.
• Provides supervision and leadership to staff
• Authorized to evaluate and report all analytical results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation. The employee has the responsibility to protect the environment as well.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Education

• BSc Chemistry or equivalent
• Extensive laboratory experience in a mining environment
• Strong organisational, verbal and written communication skills are required

Experience

• 5 Year supervision at management level in a geochemical field.
• Instrumentation skills.
• Extensive experience with laboratory operations
• Demonstrated interpersonal and organisational skills.
• Must have a good working knowledge of ISO/IEC 17025.

Competencies

• Must be self-motivated, able to multi-task and possesses good verbal and written communication.
• Must have previous management experience and can create a work environment that fosters a team approach
• Acts quickly and decisively; able to make tough calls
• Able to coordinate and motivate a team towards a common goal
• Able to work independently and to coordinate several activities simultaneously
• Is innovative with a systematic approach for problem solving
• Works well under pressure

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Laboratory Manager to join the team in Steelpoort. This individual is responsible for the management of the day-to-day analytical services and implementation of AHK QNS for ISO/IEC 17025:2017 Accreditation, and maintenance thereafter within Alfred H Knight Steelpoort Laboratory. To ensure that an efficient and high-quality analytical service is provided, by maintaining the overall technical competency of the Laboratory facility. The role requires a pro-active approach to problem-solving; fundamentally, a role that supports the Group worldwide, in addressing client based technical queries and general analytical issues, whilst ensuring the impartiality and confidentiality of results.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight the incumbent will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Operationally responsible for:

• Providing technical advice and support to the Group worldwide on client based queries relating to methods of analysis and specific client based analytical problems
• Providing technical advice and support to the Steelpoort laboratory staff as required, on technical or related operational problems, leading and guiding in a 'trouble shooting' procedure to subordinates
• Advising the Regional Commercial Laboratories Manager of repetitive technical problems relating to day-to-day Laboratory Analytical Procedures or potential technical problems
• Ensure QC data is compiled and reviewed on a cyclic basis, and ensure that quality standards are being maintained, and that the methods are current and validated, and reflect the procedures applied throughout the AHK Group
• Maintaining record keeping within the Laboratory, such that work is clearly and easily auditable, and traceable within the guidelines of the SANAS ISO17025 accreditation
• Supporting the Regional Commercial Laboratories Manager in organizing and participating in client visits, laboratory tours, and general client based technical discussion
• Participating in disciplinary and grievance meetings in line with Company procedure and in consultation with the Human Resource department
• Participating in the interview and recruitment process of personnel with prior approval from the Regional Commercial Laboratories Manager and General Manager
• Ensuring that the Company's induction procedure is followed for new employees, and that all documents relating to an employee's induction are kept up-to-date
• Holding regular meetings with staff ensures that the workforce is sufficiently motivated, skilled, and properly trained to meet the operational needs of the business. It is the post holder's responsibility to inform the Regional Commercial Laboratories Manager of continual resourcing difficulties and, or, operational problems
• Ensuring that equipment is maintained in a working and calibrated state, organizing maintenance as per equipment supplier recommendations
• Supporting the development of personnel for specific technical roles overseas, and full cooperation with Group Quality and Technical initiatives and recommendations
• Undertaking other duties of an appropriate nature in consultation with the Regional Commercial Laboratories Manager and General Manager
• Maintaining a professional standard and appearance during office hours and while promoting the company when on company business
• Ensuring the Company's Health & Safety policy is applied effectively in areas under the Post Holder's control
• Allocates labour and material resources cost effectively to meet requirements following discussion with superior and subordinates
• Ensures availability and maintenance of equipment, materials and purity standards by regular examinations and compilation of reference materials records
• Scrutinise all the results of analysis done in the laboratory for quality, before reporting to the Admin Department and ensures customer satisfaction
• Resolves problems reported by subordinates through discussions and on the spot investigation and instructing accordingly
• Ensures visual examination of equipment and measuring instruments is performed for sources of unwanted contamination and malfunctions that affect accuracy by development of daily equipment checklists
• Ensures use of designated reference materials to conduct independent checks on instrument calibrations
• Ensures adequate stock levels for all chemical stores requisites and timely reordering for replacement
• Assists superiors with information required for long term planning and forecasting of analytical services
• Evaluates recorded data regularly and reports findings to superior for discussion and to plan improvements
• Discusses problems and priorities for analytical investigation or development and compiles agreed Action Plans and schedule
• Write weekly and monthly laboratory performance reports covering safety, sample analyses, quality (QC performance, repeats and customer complaints), cost, people and equipment
• Write comprehensive reports in support of investigation projects including recommendations to enhance productivity or improve quality assurance
• Instructs subordinates in planned lectures on the use of suitable practices and instruments. Demonstrates operation and optimisation of measurement principles and advises on permissible tolerances
• Performs any requests for routine analytical work and assists subordinates to complete tasks during emergencies

Required Knowledge, Skills and Behaviours

• Excellent knowledge and understanding of ISO/IEC 17025:2017 requirements and their implementation up to Accreditation level
• Computer Literacy and LIMS
• Good timekeeping and time management skills
• Communication: Excellent written and oral communication skills
• Ability to effectively manage the day-to-day analytical laboratory operations
• Ability to supervise, manage and train subordinates
• Quality: 'Right first time' approach, completes work to a high standard, continually looking for improvements and strong problem-solvers, high level of attention to detail is key within this role
• Project management skills: Takes responsibility for initiating and completing tasks, manages priorities and time to successfully meet deadlines
• Managing uncertainty: Handles pressure and ambiguity well, exercises good judgment and handles challenges in a mature manner
• Technical Skills on method development and validation
• Critical thinking: Decisive judgment and the ability to work with minimal supervision
• Team Player / Interpersonal: Builds and maintains positive working relationships with their own team and more widely. Able to work as part of a team as well as independently, leads by example
• Strict adherence to Health and Safety procedures
• Honest, Adaptable and Flexible
• Thrives in an exciting, collaborative and global environment

Required Work Experience

• Minimum 10 years' experience in an Analytical Laboratory with 5 years' at Laboratory Management level
• Experience and knowledge of PGMs and Chrome Analysis

Required Qualifications

• Grade 12 (with Maths & Science)
• Analytical Chemistry Diploma/Degree

Required Languages

• Fluent in English communication

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community in line with our Employment Equity Plan.

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Laboratory Manager to join the team in Steelpoort. This individual is responsible for the management of the day-to-day analytical services and implementation of AHK QMS for ISO/IEC 17025:2017 Accreditation, and maintenance thereafter within Alfred H Knight Steelpoort Laboratory. To ensure that an efficient and high-quality analytical service is provided, by maintaining the overall technical competency of the Laboratory facility. The role requires a pro-active approach to problem-solving; fundamentally, a role that supports the Group worldwide, in addressing client based technical queries and general analytical issues, whilst ensuring the impartiality and confidentiality of results.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential

• Critical thinking and decision making
• Work with minimal supervision
• Technical Skills on method development and validation
• Strong interpersonal skills and the ability to work in team
• Attention to detail and focus on compliance with Quality and OHSE standards
• Ability to work under pressure
• Employee management and development
• Experience and knowledge of PGMs and Chrome Analysis

Required Competencies

• Excellent knowledge and understanding of ISO/IEC 17025:2017 requirements and their implementation up to Accreditation level
• Computer Literacy and workable knowledge of LIMS
• Ability to effectively manage the day-to-day analytical laboratory operations
• Financial Acumen and understanding
• Ability to supervise, manage and train subordinates

Required Work Experience

• Minimum 10 years' experience in an Analytical Laboratory with 5 years' at Laboratory Management level
• Experience and knowledge of PGM's and Chrome Analysis

Required Qualifications

• Grade 12 (with Maths & Science)
• Analytical Chemistry Diploma/Degree

Required Languages

• Fluent in English communication

Travel

• Site based
• Valid Drivers Licence

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Overview

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

The Laboratory Manager, SGS Kathu has overall responsibility for the development and maintenance of the operations infrastructure of all Geochem facilities at the UMK Mine site. Through continuous improvement, optimize the utilization of the laboratories and capacity to ensure throughput and quality according to client’s requirements and compliance with our integrity programs. Planning and developing of operational requirements for the areas of responsibility and to ensure the smooth running of these facilities. Ensure that the overall production and quality objectives for the Geochem facility under his / her control are achieved.

• Collectively manage and utilize the laboratory resources (human resources, equipment, IT software & hardware and training) to ensure a sound operational infrastructure in the Geochem facility.
• Through sound applications, ensure the required quality standards in the Geochem. department is achieved
• Manage customer complaints and claims through a systematic approach and with clear resolve within the required timelines
• Liaising with the clients regarding queries, concerns, and all relevant technical matters.
• Overall accountable for the provision and planning of resources as well as the technical requirements for all major projects in the division.
• Responsible for the continuous improvement in the department to ensure that client and industry demands are met.
• Accountable with Health & safety procedures and protocols and ensure that these are adopted, implemented in the department and communicated effectively to all laboratory employees.
• Ensure continuous improvement in terms of market requirements through applicable method development and modification of existing services on demand and to continuously looking at broadening the company’s scope of accreditation.
• Responsible for effective cost control to ensure maximum benefit for the customer, without compromising the quality of the services and products.
• Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity.
• Lead, coach and develop the operating team in the laboratory
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Responsible for all SANAS matters relating to the accreditation and compliance with the SGS quality management system
• Accountable for meeting Business budget revenues and profitability forecasts
• Responsible for building and maintaining a single, cohesive and motivated team, focused on client service & satisfaction with a high level of collaboration between technical groups.
• Responsible for long & short term strategic operational development of the Geochem facility
• Contribute ideas and support to global Minerals structures within the Group
• Responsible for setting annual budget targets for revenue and profit for the Geochem department, in collaboration with Regional SGS Geochem Manager.
• Must have local technical product knowledge
• Develop budgets for specific local projects and new services
• Responsible for appropriate service level as per agreement with clients. SPECIFIC AUTHORITIES
• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• Responsible for all Health, Safety and environmental procedures.
• Up keeping of the Contractors pack files.
• Conduct weekly safety / talk meetings.
• Complete all Safety documentation for the Month-End OI & Quality Reports, and BOSS invoicing.
• Implementing SGS and UMK Safety Policies, COP’s and SOP’s.
• Maintaining all existing HSE documentation and improve on it continuously.
• Appointed as SHE Coordinator and ICAM investigator.

Attend and conduct H&S meetings as operational required.

• Matric (Grade 12)
• BSC or National Diploma in Analytical Chemistry
• Certificate in overall Quality Management will be an advantage
• Business qualification an advantage

Required skills:

• 5 Years administrative experience
• Advanced Microsoft software experience
• G6 / SLIM experience
• Quality (and safety) management system experience will be an advantage, especially ISO/IEC 17025:2017.
• Outstanding Attention to detail.
• Double checks the accuracy of information and work product.
• Expresses concern that things be done right, thoroughly or precisely.
• Effective planning and organization
• Anticipates obstacles realistically when planning. Keeps clear, detailed records of own or other’s activities related to the accomplishment of stated objectives. Determines priorities and allocates time and resources effectively.
• Effective computer skills
• Comprehension of systems function and utilization thereof.
• Concern for order and quality
• Reflects an underlying drive to reduce uncertainty in the surrounding environment. It is expressed in such forms as monitoring and checking work or information, insisting on clarity of roles and functions, etc.
• Flexibility
• Ability to adapt to and work effectively within a variety of situations and with various individuals or groups. Flexibility entails understanding and appreciating different and opposing perspectives on an issue, adapting one’s approach as the requirements of a situation changes and changing or easily accepting changes in job requirements. Translates Strategy into Actions
• Influences Internally & Externally
• Delivers Superior Results
• Able to translate operational strategy into pragmatic action plans and execute
• Able to interact with clients at all levels
• Mastery in operational activities and principles with related technical knowledge

At Lancet Laboratories, we recognise that results are achieved through attracting, developing and retaining the best people. We support the attainment of equal opportunity progress and believe that people are key to us accomplishing our strategic goals.

We have an opportunity presented for a Laboratory Manager: Peripheral Laboratory based in Mafikeng . To manage a laboratory to ensure achievement of a cost effective and high quality service in line with client needs and organisational objectives.

1. Assists with management of staff including recruitment, motivation, development and disciplining of staff where necessary to ensure that operational objectives are achieved.
2. Monitors the implementation of service levels and quality standards, ISO 9000, 15189 and lean processes in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, Quality assurance including quality control, health and safety, standard operating procedures, turn-around time targets and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service.
3. Implements and maintains laboratory accreditation, including preparation for audits, maintenance of current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives.
4. Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded and reviewed as well as troubleshooting and corrective action is taken and documented.
5. Provides input into evaluation and validations of new equipment and methods to ensure standardisation and continuous technological advancement.
6. Oversees asset management and procurement of goods to ensure the most effective utilisation of resources, optimisation of stock levels and cost containment.
7. Generates management reports as required to monitor work and performance status of the laboratory and takes corrective action when required.
8. Performs investigations into and resolution of customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet laboratories.
9. Oversees and monitors training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
10. Oversees and performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers to ensure that they are competent in various laboratory techniques, processes and systems.
11. Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
12. Performs the role of a medical technologist as required in accordance with operational needs.

Qualifications required:

• National diploma in Biomedical Technology or BSc Medical Laboratory Science
• Registration in relevant discipline with HPCSA

Experience:

• Anatomy, physiology and medical terminology relevant to medical pathology
• Laboratory information systems
• Laboratory standards operating procedures and processes
• Medical ethical guidelines in the medical pathology fields
• Organisational policy procedures
• Accountability
• Ability to work in a pressured environment
• Customer Orientation
• Lateral thinking
• Planning and organising
• Self-management
• Ability to handle sensitive and confidential information

Market Related

Position : Laboratory Manager
Location: Tshipi é Ntle Manganese Mining, Kathu, Northern Cape
VACANCY STATUS
PUBLISHED DATE : 11 April 2024
CLOSING DATE : 23 April 2024

Laboratory Manager
PATTERSON GRADING : D Upper
REPORTING TO : MRM Manager
DIRECT REPORTS : Laboratory Officer

Manages the laboratory function including the testing, evaluating and reporting of product quality in accordance with standard operating procedures and relevant regulations. Monitors and reports on product quality and trends to ensure the delivery of customer requirement and achievement of mine targets.

1. Interprets the operational requirements of the Laboratory function and integrates financial needs to ensure the availability of financial resources.
2. Delivers and manages an annual budget that represents the best estimate of costs and supports the attainment of the organization and business unit's financial objectives.
3. Allocates and monitors the utilization of allocated funds to enable the attainment of objectives.
4. Regularly reviews, monitors and appropriately responds to spend against budget.
5. Manages and reports expenditure according to financial procedure.

1. Implements, maintains and enhances laboratory processes and systems in a manner that will ensure highlighting of sub-standard performance, processes and systems.
2. Ensures that equipment being supplied, used and maintained is done so in a manner supportive of the achievement of operational objectives.
3. Ensures the safe and correct storage, use and disposal of chemicals within the laboratory.
4. Monitors and validates the laboratory systems and reports to ensure the accuracy and quality of laboratory outputs.
5. Ensures compliance to sampling and analysis standards and adherence to industry norms and best practice.
6. Manages the procurement of relevant suppliers for the laboratory in conjunction with relevant organizational procedures.
7. Supervises and solves technical, operational, quality and environmental issues within SHEC guidelines and parameters.
8. Produces and monitors reports for marketing and sales purposes, by analysing information and trends.

1. Manages performance of direct reports ensuring agreement of annual goals, measuring performance against agreed goals and dealing with non-performance accordingly.
2. Talent management of direct reports, including career developments and paths for all staff and succession planning for key positions.
3. Ensures that the working environment contributes to improving staff morale and increased productivity.
4. Coaches and mentors of direct reports.
5. Ensures a healthy and safe work environment for employees.

1. Manages customer expectations and requirements to deliver effective and efficient laboratory services to the business in line with company values and standards.
2. Takes ownership of customer complaints and uses technical knowledge and insight to resolve issues and problems accurately and timeously.
3. Drives customer satisfaction through the provision of laboratory services.
4. Builds and maintains key customer relationships including HOD's and Mine Management, Outsourced marketing contractor.

1. Ensures that the needs of organizational stakeholders are prioritized and managed including colleagues and employees, contractors and suppliers.
2. Works with management and employees to discuss issues, coordinate activities, or resolve problems.

B.Tech/ B.Sc degree in Analytical Chemistry (NQF 7).

Post-graduate degree in Analytical Chemistry (NQF 8).

1. 7 years' experience within a Laboratory Manager role.
2. Experience working with ICP-MS and XRF techniques is essential.
3. Background in manganese analysis is preferential.
4. Experience in managing ISO 17025 requirements.

Applicants who meet the key requirements of the job must apply via the Tshipi website: , click on Opportunities, click on the relevant vacancy and apply, on or before 23 April 2024.

Please also make sure that you use Chrome as your browser when applying for the position.

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The Commercial Laboratory Manager has overall responsibility for the operation and all the functions associated with the Laboratory. Accountabilities include the effectiveness and efficiencies of the laboratory and overall quality. The Commercial Laboratory Manager has overall accountability for maintaining laboratory compliance to ISO/IEC 17025 and delivers results to meet both the customers and the regulatory requirements.

• Promotes and monitors all aspects of Health and Safety in the workplace.
• Promotes the highest level of quality and ensures that the QMS is part of the day-to-day operation with all policies and procedures followed as documented.
• Communication with all staff and other management.
• Responsible to provide technical support or direction for customer services and external clients.
• Ensure compliance to all analysis standards.
• Adhere to all aspects of SGS policies, procedures, and Management and Quality Management system.
• Assisting in budgeting process for specific projects and new service development.
• Added value
  • Development and implementation of operational tools and guidelines.
  • Methodology/Procedures.
• In-house Laboratory Training.
• Liability protection (e.g. integrity of all correspondence and reports).
• Ensure effective use of communication tools.
• Assist in resolving technical situations of unusual complexity or sensitivity and quick action taken to resolve such issues.
• Ensures consistency and accuracy of policies, quotations, procedures, and strategic planning; evaluating activities to recommend changes in processes, regulations, and other programs and procedures to improve customer service, review and edit documents to ensure compliance with regulatory and company requirements.
• Responsible for the direction of laboratory staff and program activities.
• Independent decision-making responsibilities regarding division.
• Ensure Environmental policies are being kept and followed.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Manage and maintain the accredited Quality Management System in accordance with ISO 17025.
• Provides supervision and leadership to staff.
• Authorized to evaluate and report all analytical results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation. The employee has the responsibility to protect the environment as well.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Education

• BSc Chemistry or equivalent
• Extensive laboratory experience in a mining environment
• Strong organisational, verbal, and written communication skills are required

Experience

• 5 years supervision at management level in a geochemical field.
• Instrumentation skills.
• Extensive experience with laboratory operations.
• Demonstrated interpersonal and organisational skills.
• Must have a good working knowledge of ISO/IEC 17025.

Competencies

• Must be self-motivated, able to multi-task and possess good verbal and written communication.
• Must have previous management experience and can create a work environment that fosters a team approach.
• Acts quickly and decisively; able to make tough calls.
• Able to coordinate and motivate a team towards a common goal.
• Able to work independently and coordinate several activities simultaneously.
• Is innovative with a systematic approach to problem-solving.
• Works well under pressure.