41 Laboratory Manager jobs in South Africa

• Promotes and Monitors all aspects of Health and Safety in the workplace.
• Promotes the highest level of quality and ensures that the QMS is part of the day to day operation with all policies and procedures followed as documented.
• Communication with all staff and other management.
• Responsible to provide technical support or direction for customer services and external clients.
• Ensure compliance to all analysis standards.
• Adhere to all aspects of SGS policies, procedures and Management and Quality Management system.
• Assisting in budgeting process for specific projects and new service development.
• Added value
• Development and implementation of operational tools and guidelines.
• Methodology/Procedures.
• In-house Laboratory Training.
• Liability protection (e.g. integrity of all correspondence and reports).
• Ensure effective use of communication tools.
• Assist in resolving technical situations of unusual complexity or sensitivity and quick action taken to resolve such issues.
• Ensures consistency and accuracy of policies, quotations and procedures and strategic planning; evaluating activities to recommend changes in processes, regulations and other programs and procedures to improve customer service, review and edit documents to ensure compliance with regulatory and company requirements.
• Responsible for the direction of laboratory staff and program activities.
• Independent decision-making responsibilities regarding division.
• Ensure Environmental policies are being kept and followed.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Manage and maintain the accredited Quality Managements System in accordance with ISO 17025.
• Provides supervision and leadership to staff
• Authorized to evaluate and report all analytical results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation. The employee has the responsibility to protect the environment as well.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
  

• BSc Chemistry or equivalent
• Extensive laboratory experience in a mining environment
• Strong organisational, verbal and written communication skills are required
  
  

• 5 Year supervision at management level in a geochemical field.
• Instrumentation skills.
• Extensive experience with laboratory operations
• Demonstrated interpersonal and organisational skills.
• Must have a good working knowledge of ISO/IEC 17025.
  
  

• Must be self-motivated, able to multi-task and possesses good verbal and written communication.
• Must have previous management experience and can create a work environment that fosters a team approach
• Acts quickly and decisively; able to make tough calls
• Able to coordinate and motivate a team towards a common goal
• Able to work independently and to coordinate several activities simultaneously
• Is innovative with a systematic approach for problem solving
• Works well under pressure

Position: Laboratory Manager

Location: Tshipi é Ntle Manganese Mining, Kathu, Northern Cape

VACANCY STATUS

PUBLISHED DATE: 11 April 2024

CLOSING DATE: 23 April 2024

POSITION DESCRIPTION

Laboratory Manager

PATTERSON GRADING: D Upper

REPORTING TO: MRM Manager

DIRECT REPORTS: Laboratory Officer

PURPOSE OF THE JOB: Manages the laboratory function including the testing, evaluating and reporting of product quality in accordance with standard operating procedures and relevant regulations. Monitors and reports on product quality and trends to ensure the delivery of customer requirements and achievement of mine targets.

Financial Perspective

1. Interprets the operational requirements of the Laboratory function and integrates financial needs to ensure the availability of financial resources.
2. Delivers and manages an annual budget that represents the best estimate of costs and supports the attainment of the organization and business unit's financial objectives.
3. Allocates and monitors the utilization of allocated funds to enable the attainment of objectives.
4. Regularly reviews, monitors and appropriately responds to spend against budget.
5. Manages and reports expenditure according to financial procedure.

Internal Business Process Perspective

1. Implements, maintains and enhances laboratory processes and systems to ensure:
2. Highlighting of sub-standard performance, processes and systems.
3. Employees understand their roles and are managed to perform to the requirements of their roles.
4. Laboratory outputs and records are of high quality.
5. Ensures that equipment is supplied, used and maintained to achieve operational objectives.
6. Ensures the safe and correct storage, use and disposal of chemicals within the laboratory.
7. Monitors and validates laboratory systems and reports to ensure the accuracy and quality of laboratory outputs.
8. Ensures compliance with sampling and analysis standards and adherence to industry norms and best practices.
9. Manages the procurement of relevant suppliers for the laboratory in conjunction with organizational procedures.
10. Supervises and solves technical, operational, quality and environmental issues within SHEC guidelines and parameters.
11. Produces and monitors reports for marketing and sales purposes by analyzing information and trends.

People Perspective

1. Manages performance of direct reports ensuring agreement of annual goals, measuring performance against agreed goals and dealing with non-performance accordingly.
2. Talent management of direct reports, including career developments and paths for all staff and succession planning for key positions.
3. Ensures that the working environment contributes to improving staff morale and increased productivity.
4. Coaches and mentors direct reports.
5. Ensures a healthy and safe work environment for employees.

Customer Perspective

1. Manages customer expectations and requirements to deliver effective and efficient laboratory services in line with company values and standards.
2. Takes ownership of customer complaints and uses technical knowledge to resolve issues accurately and timely.
3. Drives customer satisfaction through the provision of laboratory services.
4. Builds and maintains key customer relationships including HOD's and Mine Management, and outsourced marketing contractors.

Stakeholder Engagement and Management:

1. Ensures the needs of organizational stakeholders are prioritized and managed including colleagues, employees, contractors, and suppliers.
2. Works with management and employees to discuss issues, coordinate activities, or resolve problems.

MINIMUM QUALIFICATIONS REQUIRED:

B.Tech/ B.Sc degree in Analytical Chemistry (NQF 7).

PREFERRED QUALIFICATION:

Post-graduate degree in Analytical Chemistry (NQF 8).

MINIMUM EXPERIENCE AND KNOWLEDGE REQUIRED:

1. 7 years' experience within a Laboratory Manager role.
2. Experience working with ICP-MS and XRF techniques is essential.
3. Background in manganese analysis is preferential.
4. Experience in managing ISO 17025 requirements.

Enquiries:

Applicants who meet the key requirements of the job must apply via the Tshipi website: click on Opportunities, click on the relevant vacancy and apply on or before 23 April 2024.

Please ensure that you use Chrome as your browser when applying for the position.

• Degree: Honours/BSc in Chemistry/Biochemistry or equivalent.
• Minimum 3 to 5+ years of experience in a managerial position within a laboratory environment (between 25 - 35 staff members).
• Previous experience in a chemical production industry or a similar environment.
• ISO 9001 quality system exposure.
• ISO 14001 environmental management system exposure.
• Excellent in report writing.

• Supervision:
  • Supervising the day-to-day activities of the laboratories.
• Technical Support:
  • Process monitoring and overseeing the activities in the laboratory.
  • Monitoring mixing data on a daily basis.
  • Monitoring product testing data on a daily basis.
  • Data analysis on the LIMS system.
  • Compiling test reports and/or results.
  • Reporting results to the customers, both internally and externally.
  • Liaising with customers pertaining to product testing and results.
  • Ensuring that all compounds, final products, and projects are tested in accordance with the correct methodology.
  • Testing equipment, relevant specifications, and standards for release.
  • Supporting and assisting the mixing, production, and technical teams with troubleshooting and corrective actions to ensure consistent production quality and continuous process improvement.
  • Overseeing the conducting of tests, ensuring they are done to the correct specifications.
  • Maintaining laboratory staff results/performance by counselling and disciplining employees, planning, monitoring, and appraising job results.
  • Maintaining the laboratory information system by identifying information needs and problems, recommending improvements, establishing priorities, testing, writing user instructions, training employees, and maintaining the security and confidentiality of laboratory information.
  • Authorising employees leave of absence and monitoring it.
  • Maintaining quality results by participating in internal audits and external audits, reviewing quality control and quality assurance programmes, making adjustments in procedures, generating reports, and keeping records.
  • Maintaining the performance of quality control laboratory equipment by establishing quality standards, developing operational, quality, and troubleshooting procedures, ensuring staff compliance, certifying instrument performance and calibration, and arranging equipment replacement, servicing, and repairs.
  • Overseeing the management and filing of laboratory records.
  • Providing monthly reports on productivity, which include statistical results.
  • Providing analysis on product testing trends and inputs on how to improve.
  • Analysing data provided by the laboratories, making suggestions on cost-saving projects for production.
  • Overseeing the budgets of all laboratories.
• Mentoring:
  • Mentoring staff on the following:
    • Testing procedures.
    • Statistical analysis.
    • Psychological well-being.
• Health & Safety:
  • Ensuring that Health, Safety, Environmental, and Quality policies are observed, and that the necessary resources are sourced in accordance with ISO 14001.

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Commercial Laboratory Manager has overall responsibility for the operation and all the functions associated with the Laboratory. Accountabilities include the effectiveness and efficiencies of the laboratory and overall quality. The Commercial Laboratory Manager has overall accountability for maintaining laboratory compliance to ISO/IEC 17025 and delivers results to meet both the customers and the regulatory requirements.

• Promotes and Monitors all aspects of Health and Safety in the workplace.
• Promotes the highest level of quality and ensures that the QMS is part of the day to day operation with all policies and procedures followed as documented.
• Communication with all staff and other management.
• Responsible to provide technical support or direction for customer services and external clients.
• Ensure compliance to all analysis standards.
• Adhere to all aspects of SGS policies, procedures and Management and Quality Management system.
• Assisting in budgeting process for specific projects and new service development.
• Added value
• Development and implementation of operational tools and guidelines.
• Methodology/Procedures.
• In-house Laboratory Training.
• Liability protection (e.g. integrity of all correspondence and reports).
• Ensure effective use of communication tools.
• Assist in resolving technical situations of unusual complexity or sensitivity and quick action taken to resolve such issues.
• Ensures consistency and accuracy of policies, quotations and procedures and strategic planning; evaluating activities to recommend changes in processes, regulations and other programs and procedures to improve customer service, review and edit documents to ensure compliance with regulatory and company requirements.
• Responsible for the direction of laboratory staff and program activities.
• Ensure Environmental policies are being kept and followed.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Manage and maintain the accredited Quality Managements System in accordance with ISO 17025.
• Provides supervision and leadership to staff
• Authorized to evaluate and report all analytical results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation. The employee has the responsibility to protect the environment as well.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
  

• Promotes and Monitors all aspects of Health and Safety in the workplace.
• Promotes the highest level of quality and ensures that the QMS is part of the day to day operation with all policies and procedures followed as documented.
• Communication with all staff and other management.
• Responsible to provide technical support or direction for customer services and external clients.
• Ensure compliance to all analysis standards.
• Adhere to all aspects of SGS policies, procedures and Management and Quality Management system.
• Assisting in budgeting process for specific projects and new service development.
• Added value
• Development and implementation of operational tools and guidelines.
• Methodology/Procedures.
• In-house Laboratory Training.
• Liability protection (e.g. integrity of all correspondence and reports).
• Ensure effective use of communication tools.
• Assist in resolving technical situations of unusual complexity or sensitivity and quick action taken to resolve such issues.
• Ensures consistency and accuracy of policies, quotations and procedures and strategic planning; evaluating activities to recommend changes in processes, regulations and other programs and procedures to improve customer service, review and edit documents to ensure compliance with regulatory and company requirements.
• Responsible for the direction of laboratory staff and program activities.
• Independent decision-making responsibilities regarding division.
• Ensure Environmental policies are being kept and followed.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Manage and maintain the accredited Quality Managements System in accordance with ISO 17025.
• Provides supervision and leadership to staff
• Authorized to evaluate and report all analytical results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation. The employee has the responsibility to protect the environment as well.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
  

• BSc Chemistry or equivalent
• Extensive laboratory experience in a mining environment
• Strong organisational, verbal and written communication skills are required
  
  

• 5 Year supervision at management level in a geochemical field.
• Instrumentation skills.
• Extensive experience with laboratory operations
• Demonstrated interpersonal and organisational skills.
• Must have a good working knowledge of ISO/IEC 17025.
  
  

• Must be self-motivated, able to multi-task and possesses good verbal and written communication.
• Must have previous management experience and can create a work environment that fosters a team approach
• Acts quickly and decisively; able to make tough calls
• Able to coordinate and motivate a team towards a common goal
• Able to work independently and to coordinate several activities simultaneously
• Is innovative with a systematic approach for problem solving
• Works well under pressure

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

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Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The Commercial Laboratory Manager has overall responsibility for the operation and all the functions associated with the Laboratory. Accountabilities include the effectiveness and efficiencies of the laboratory and overall quality. The Commercial Laboratory Manager has overall accountability for maintaining laboratory compliance to ISO/IEC 17025 and delivers results to meet both the customers and the regulatory requirements.

• Promotes and monitors all aspects of Health and Safety in the workplace.
• Promotes the highest level of quality and ensures that the QMS is part of the day-to-day operation with all policies and procedures followed as documented.
• Communication with all staff and other management.
• Responsible to provide technical support or direction for customer services and external clients.
• Ensure compliance to all analysis standards.
• Adhere to all aspects of SGS policies, procedures, and Management and Quality Management system.
• Assisting in budgeting process for specific projects and new service development.
• Added value
  • Development and implementation of operational tools and guidelines.
  • Methodology/Procedures.
• In-house Laboratory Training.
• Liability protection (e.g. integrity of all correspondence and reports).
• Ensure effective use of communication tools.
• Assist in resolving technical situations of unusual complexity or sensitivity and quick action taken to resolve such issues.
• Ensures consistency and accuracy of policies, quotations, procedures, and strategic planning; evaluating activities to recommend changes in processes, regulations, and other programs and procedures to improve customer service, review and edit documents to ensure compliance with regulatory and company requirements.
• Responsible for the direction of laboratory staff and program activities.
• Independent decision-making responsibilities regarding division.
• Ensure Environmental policies are being kept and followed.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Manage and maintain the accredited Quality Management System in accordance with ISO 17025.
• Provides supervision and leadership to staff.
• Authorized to evaluate and report all analytical results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation. The employee has the responsibility to protect the environment as well.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Education

• BSc Chemistry or equivalent
• Extensive laboratory experience in a mining environment
• Strong organisational, verbal, and written communication skills are required

Experience

• 5 years supervision at management level in a geochemical field.
• Instrumentation skills.
• Extensive experience with laboratory operations.
• Demonstrated interpersonal and organisational skills.
• Must have a good working knowledge of ISO/IEC 17025.

Competencies

• Must be self-motivated, able to multi-task and possess good verbal and written communication.
• Must have previous management experience and can create a work environment that fosters a team approach.
• Acts quickly and decisively; able to make tough calls.
• Able to coordinate and motivate a team towards a common goal.
• Able to work independently and coordinate several activities simultaneously.
• Is innovative with a systematic approach to problem-solving.
• Works well under pressure.

This role broadly involves the development and implementation of a Quality Management System, laboratory assistance, and quality control management across multiple construction sites. The Quality Manager will ensure compliance with SANS standards and take responsibility for continuous process improvement and adherence to safety, quality, and documentation standards.

• Grade 12 / Matric
• 7 years of field experience
• Laboratory testing knowledge is essential
• SCT 24, SANS 1058, 1215, 927, 201 certifications
• Relevant training certificates and extensive industry experience are essential
• Driver's licence and own vehicle
• Willing to travel within the Eastern Cape and stay over when necessary

Job Responsibilities

• Inspecting and testing concrete aggregates and completed products
• Documentation and record-keeping
• Communication and collaboration across departments and sites
• Process improvement and alignment
• Adherence to regulatory standards (especially SANS)
• Implementation of quality control plans
• Initiating and following up on corrective actions
• Managing 5 sites to ensure consistent monitoring of product quality
• Enforcing codes of regulations and company conduct
• Knowledge of quality standards (especially SANS)
• Data analysis
• Use of technical tools for quality assurance
• Attention to detail and accuracy
• Problem-solving and strong communication abilities
• Leadership, particularly across multiple sites
• Ability to document and align processes
• Maturity, motivation, and technical insight in laboratory settings
• Accountability for results and enforcement of corrective measures

At Lancet Laboratories, we recognise that results are achieved through attracting, developing and retaining the best people. We support the attainment of equal opportunity progress and believe that people are key to us accomplishing our strategic goals.

We have an opportunity presented for a Laboratory Manager: Peripheral Laboratory based in Mafikeng . To manage a laboratory to ensure achievement of a cost effective and high quality service in line with client needs and organisational objectives.

1. Assists with management of staff including recruitment, motivation, development and disciplining of staff where necessary to ensure that operational objectives are achieved.
2. Monitors the implementation of service levels and quality standards, ISO 9000, 15189 and lean processes in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, Quality assurance including quality control, health and safety, standard operating procedures, turn-around time targets and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service.
3. Implements and maintains laboratory accreditation, including preparation for audits, maintenance of current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives.
4. Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded and reviewed as well as troubleshooting and corrective action is taken and documented.
5. Provides input into evaluation and validations of new equipment and methods to ensure standardisation and continuous technological advancement.
6. Oversees asset management and procurement of goods to ensure the most effective utilisation of resources, optimisation of stock levels and cost containment.
7. Generates management reports as required to monitor work and performance status of the laboratory and takes corrective action when required.
8. Performs investigations into and resolution of customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet laboratories.
9. Oversees and monitors training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
10. Oversees and performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers to ensure that they are competent in various laboratory techniques, processes and systems.
11. Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
12. Performs the role of a medical technologist as required in accordance with operational needs.

Qualifications required:

• National diploma in Biomedical Technology or BSc Medical Laboratory Science
• Registration in relevant discipline with HPCSA

Experience:

• Anatomy, physiology and medical terminology relevant to medical pathology
• Laboratory information systems
• Laboratory standards operating procedures and processes
• Medical ethical guidelines in the medical pathology fields
• Organisational policy procedures
• Accountability
• Ability to work in a pressured environment
• Customer Orientation
• Lateral thinking
• Planning and organising
• Self-management
• Ability to handle sensitive and confidential information

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