16 Kitchen Staff Management jobs in South Africa

Food Service Assistant

Melomed Private Hospitals

Posted 11 days ago

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Job Description

permanent
  • Assisting the Chefs with the cooking and preparation of general and special diet meals for patients, doctors and staff
  • Assisting with dishing up and presentation of meals
  • General Housekeeping duties in the kitchen
  • Training and coaching of subordinates
  • Keep preparation area clean and tidy at all times

  • Grade 12
  • Good communication and interpersonal skills
  • Previous experience as a Food Services Assistant
  • Availability to work extra hours
  • Honesty and integrity
  • Ability to utilise Kitchen machines / instruments (e.g. scales)
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Food Service Team Member - Bloem

KFC

Posted 9 days ago

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Job Description

permanent

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards


Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

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Business Development Manager (Food Service Industry)

Johannesburg, Gauteng Staff Solutions Recruitment

Posted 3 days ago

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Job Description

Job Responsibilities:

  • Develop and execute a strategic sales plan for the food service market.
  • Build and maintain strong relationships with food service chains, distributors, and institutional clients.
  • Drive sales performance to meet and exceed revenue targets.
  • Collaborate with marketing and product teams to align offerings with customer needs.
  • Stay ahead of market trends and translate insights into actionable strategies.

Job Requirements:

  • 5+ years experience in FSI / FMCG Sales, with at least 3 years in a leadership role. Preferably in Food, Beverage or Dairy.
  • Strong negotiation, relationship management, and data-driven decision-making abilities.
  • In-depth understanding of the food service supply chain and market dynamics.
  • Bachelors degree in business, Sales, or a related field (post graduate qualification is a plus).
  • Must have valid drivers license and own vehicle, and be able to travel as and when required.
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Food Service Team Member - Kimberley Area

KFC

Posted today

Job Viewed

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Job Description

permanent

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards


Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

This advertiser has chosen not to accept applicants from your region.

Food Service Team Member - Jobg North

KFC

Posted 9 days ago

Job Viewed

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Job Description

permanent

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards


Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

This advertiser has chosen not to accept applicants from your region.

National Sales Manager Food Service and Wholesale

Gauteng, Gauteng I&J Limited

Posted 1 day ago

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Job Description

Overview

At I&J, part of AVI, we combine close to 115 years of excellence with a forward-thinking approach to the fishing industry. As a leader in premium seafood, including Cape Hake and farmed Cape Abalone, we are committed to sustainability, innovation, and empowering local communities. Our latest innovation, Air-Fri’kn Amazing, brings bold flavours and crispy perfection to your air fryer, showcasing our passion for quality and customer-centric excellence.

Why Join I&J?

  • Industry Leader : Work with a renowned brand known for premium Cape Hake and farmed Abalone.
  • Sustainability Focused : Contribute to responsible fishing practices with MSC accreditation.
  • Community Impact : Be part of a company that empowers and invests in local communities.

An exciting opportunity exists for a National Sales Manager Food Service and Wholesale at I&J . As the successful incumbent you will lead, manage, and grow the Food Service and Wholesale channel across South Africa and selected African markets. The role is accountable for developing and executing strategic sales plans, managing a team of Key Account Managers, and ensuring customer partnerships, stock and pricing optimisation, and compliance across domestic and export markets. The position ensures profitable growth, long-term sustainability, and operational excellence in line with I&J’s commercial objectives.

Reporting Structure:

  • Reports to : Head of Sales
  • Direct reports : 3

Key Areas of Impact:

Strategic Channel Leadership
  • Develop and implement the National Food Service & Wholesale strategy aligned to I&J’s domestic sales objectives.
  • Lead and manage Key Account Managers (KAMs) across customer groups, ensuring clear targets and strategic alignment.
  • Drive customer segmentation, strategic planning, and execution to expand channel presence and share.
  • Provide leadership in negotiations of trading terms and strategic partnerships with major wholesalers and food service groups
Sales and Profitability Delivery
  • Own the channel Profit and Loss (P&L), ensuring achievement of revenue, volume, margin, and profitability targets.
  • Monitor and manage pricing, deals, and Key Value Items (KVI) lines to maximise profitability.
  • Ensure accurate stock allocation, forecasting, and pipeline management, working with cross-functional teams to meet demand and minimise risk.
  • Oversee trade debtor performance, ensuring timely collections and adherence to credit policies. Coordinate sales demand forecasts for production planning to ensure optimal stock availability across customers and various regional depots.
Customer and Category Development
  • Build strong customer relationships across wholesalers, food service groups and export partners.
  • Lead category growth initiatives, leveraging customer insights to shape assortment, pack formats, and pricing strategies.
  • Support and guide KAM’s in customer visits, joint business planning and promotional execution.
  • Ensure long-term planning and short-term action plans are effectively delivered against financial and strategic goals.
Supply Chain, Exports and Execution Excellence
  • Collaborate with supply chain teams to ensure service excellence, OTIF delivery and efficient DC-to-DC flows.
  • Oversee export operations, including compliance with documentation - health certificates, seals, customs requirements, cross-border logistics, and minimum order volumes.
  • Anticipate and mitigate risks in export planning, ensuring customer service and monthly sales objectives are achieved.
  • Streamline processes with internal departments to improve efficiency and responsiveness.
Leadership and Development
  • Recruit, coach, train, and develop the Key Account Managers and support, driving high performance and accountability.
  • Conduct regular performance reviews, set KPIs, and provide ongoing feedback.
  • Foster a collaborative team culture, ensuring alignment between individual objectives and business goals.
  • Build succession capability and develop future leadership within the Food Service sales team.
What It Takes to Succeed

Experience that set you up for success:

  • 5 years’ FMCG sales experience, including experience Key Account or Channel Management
  • Proven experience in Food Service and Wholesale channels
  • Exposure to export operations and cross-border logistics

Qualifications & Certifications that will contribute to your success:

  • Grade 12 / Matric
  • Bachelor’s Degree or National Diploma in Commerce, Sales, or Business Management

Additional Requirements:

  • Strong in numerical analysis and problem solving
  • Business Administration and Customer Relationship Management experience
  • Sales Planning and Forecasting
  • Strong communication skills
  • Own reliable vehicle

Take the Next Step with I&J

Join us to shape the future of South African seafood while making a meaningful impact on communities and the environment and be part of a team committed to excellence and making a positive impact.

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National Sales Manager Food Service and Wholesale

Johannesburg, Gauteng AVI Limited

Posted 1 day ago

Job Viewed

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Job Description

Overview

Job title: National Sales Manager Food Service and Wholesale

Job Location: Gauteng, Johannesburg

Deadline: October 08, 2025

Reporting

Reports to: Head of Sales

Direct reports: 3

Responsibilities
  • Develop and implement the National Food Service & Wholesale strategy aligned to I&J’s domestic sales objectives.
  • Lead and manage Key Account Managers (KAMs) across customer groups, ensuring clear targets and strategic alignment.
  • Drive customer segmentation, strategic planning, and execution to expand channel presence and share.
  • Provide leadership in negotiations of trading terms and strategic partnerships with major wholesalers and food service groups.
  • Own the channel Profit and Loss (P&L), ensuring achievement of revenue, volume, margin, and profitability targets.
  • Monitor and manage pricing, deals, and Key Value Items (KVI) lines to maximise profitability.
  • Ensure accurate stock allocation, forecasting, and pipeline management, working with cross-functional teams to meet demand and minimise risk.
  • Oversee trade debtor performance, ensuring timely collections and adherence to credit policies. Coordinate sales demand forecasts for production planning to ensure optimal stock availability across customers and various regional depots.
  • Build strong customer relationships across wholesalers, food service groups and export partners.
  • Lead category growth initiatives, leveraging customer insights to shape assortment, pack formats, and pricing strategies.
  • Support and guide KAMs in customer visits, joint business planning and promotional execution.
  • Ensure long-term planning and short-term action plans are effectively delivered against financial and strategic goals.
  • Collaborate with supply chain teams to ensure service excellence, OTIF delivery and efficient DC-to-DC flows.
  • Oversee export operations, including compliance with documentation - health certificates, seals, customs requirements, cross-border logistics, and minimum order volumes.
  • Anticipate and mitigate risks in export planning, ensuring customer service and monthly sales objectives are achieved.
  • Streamline processes with internal departments to improve efficiency and responsiveness.
  • Recruit, coach, train, and develop the Key Account Managers and support, driving high performance and accountability.
  • Conduct regular performance reviews, set KPIs, and provide ongoing feedback.
  • Foster a collaborative team culture, ensuring alignment between individual objectives and business goals.
  • Build succession capability and develop future leadership within the Food Service sales team.
What It Takes to Succeed
  • 5 years’ FMCG sales experience, including experience Key Account or Channel Management
  • Proven experience in Food Service and Wholesale channels
  • Exposure to export operations and cross-border logistics
Qualifications & Certifications
  • Grade 12 / Matric
  • Bachelor’s Degree or National Diploma in Commerce, Sales, or Business Management
Additional Requirements
  • Strong in numerical analysis and problem solving
  • Business Administration and Customer Relationship Management experience
  • Sales Planning and Forecasting
  • Strong communication skills
  • Own reliable vehicle
  • Sales / Retail / Business Development jobs

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Assistant Director: Dietetics Grade 1 (Food Service Management)

Cape Town, Western Cape Ayanda Mbanga Communications

Posted 4 days ago

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Job Description

Overview

Directorate: Facilities Management (Based at M4 Building – Karl Bremmer Hospital)

Remuneration

Remuneration package: R638 856 per annum

Service benefits: 13th cheque, employer’s contribution to the pension fund, housing and medical aid allowance.

Requirements
  • Minimum educational qualification: Appropriate qualification that allows registration with the Health Professions Council of South Africa (HPCSA) as a Dietician.
  • Registration with a Professional council: Registration with the HPCSA as a Dietician.
  • Experience: A minimum of three (3) years’ experience after registration with the HPCSA as a Dietician.
  • Inherent requirement of the job: Valid driver’s licence. Willing to travel throughout the Western Cape Province. Incumbent must be willing to travel away from the office as required and perform duties outside normal operating hours.
  • Competencies (knowledge/skills): Knowledge in food services and related field. Excellent communication (written and verbal) skills. Proven computer literacy. Report writing and analytical skills. Sound management, facilitation and presentation skills.
Duties (key result areas/outputs)
  • Facilitate the updating, development and promotion of provincial implementation guidelines, standard operating procedures and logs for food service management.
  • Develop, implement and present strategic and operational plans for food service management.
  • Monitor the implementation and maintenance of the provincial food service management implementation guidelines and standard operating procedures.
  • Implement provincial standardized full menu, specialised diet menu and associated recipes.
  • Perform nutritional analysis of the full menu and specialised diets to ensure compliance with minimum nutritional requirements.
  • Ensure the implementation and maintenance of OHSA and HACCP Guidelines.
  • Establish monitoring and evaluation tools and mechanisms for food service management.
  • Facilitate provincial and national food service management audits, including milk kitchens.
  • Ensure Food Service Units (FSU’s) comply with environmental health legislation.
  • Develop and control quality standards and specifications for tenders and contracts related to food service management.
  • Identify and develop suitable food service management training programs in collaboration with the Directorate: People Development.
  • Develop and maintain an appropriate information system for FSU’s.
  • Provide input on the layout and design of FSU’s for newly planned hospitals and existing FSU’s being renovated or upgraded.
  • Monitor and provide input into FSU equipment budgets.
  • Conduct situational analyses to identify gaps and provide guidance to policy and budget decision makers.
  • Assist District Management and Hospital Management to oversee the more technical and complex aspects in respect of the FSU’s at the small district hospitals where no provision for food service management posts have been made.
  • Work closely with the Directorate: Service Priorities Coordination Early Life Course Unit and the Nutrition Focal Persons to ensure FSU’s align with the Provincial Programmes and Guidelines for the provision of optimal nutrition as part of the treatment care plan for hospital inpatients.
Note

Note: No payment of any kind is required when applying for this post. Shortlisted candidates will also be required to undergo competency assessments/proficiency tests.

Closing Date: 19 September 2025

Applications are submitted online via (click “online applications”).

More Jobs at Western Cape Government Department of Health & Wellness

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Food and Beverage Service Expert

Johannesburg, Gauteng Marriott

Posted 2 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel O.R. Tambo Airport, Corner of York & Gladiator Streets, Rhodesfield, Johannesburg, South Africa, South Africa, 1619 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts - to get it right for our guests and our business each and every time.
**CRITICAL TASKS**
Guest Relations
+ Address guests' service needs in a professional, positive, and timely manner.
+ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
+ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ Thank guests with genuine appreciation and provide a fond farewell.
+ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
+ Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
+ Assist other employees to ensure proper coverage and prompt guest service.
General Food and Beverage Services
+ Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
+ Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
+ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
+ Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
+ Pick-up trays and clean tables as needed to ensure a clean dining area.
+ Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
+ Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
+ Retrieve and deliver food and beverage orders in a timely manner.
+ Perform other reasonable duties as requested.
+ Coordinates with the respective kitchens to ensure guests' orders are delivered.
Beverage/Coffee Cart
+ Inspect the cleanliness and presentation all china, glass, and silver prior to use.
+ Cash/Bank Handling
+ Record transaction in MICROS or similar system at time of order.
+ Process all payment methods in accordance with Accounting procedures and policies.
+ Follow property control audit standards and cash handling procedures (e.g., blind drops).
+ Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
+ Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
+ Transport bank to/from assigned workstation, following security procedures.
+ Set up and organize cashier workstation with designated supplies, forms, and resource materials; and always maintain cleanliness of workstation.
Closing
+ Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Steps of Service
+ Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
+ Check in with guests to ensure satisfaction with each food course and/or beverages.
+ Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
+ Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.
In-Room Dining/Room Service
+ Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
+ Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
+ Notify guests and management of delays in service delivery.
Assists Management
+ Communicate with guests, other employees, or departments to ensure guest needs are met.
Communication
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Develop and maintain positive and productive working relationships with other employees and departments.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards.
Safety and Security
+ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
+ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
+ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
+ Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
+ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
+ Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
+ Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
+ Protect the privacy and security of guests and coworkers.
+ Follow company and department policies and procedures.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Maintain confidentiality of proprietary materials and information.
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Perform other reasonable job duties as requested by Supervisors.
+ Follow the requirements and tasks as defined in EMEA Food & Beverage Cashiering ( SOP if associate handles cash.
+ Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund ( and Cashier Overage/Shortage ( SOPs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
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Food & Beverage Service Expert (Waiter) - Protea Hotel by Marriott O.R Tambo Airport

Johannesburg, Gauteng Marriott Hotels Resorts

Posted 1 day ago

Job Viewed

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Job Description

Description

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the F&B Service Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts to get it right for our guests and our business each and every time.

CRITICAL TASKS

Guest Relations

  • Address guests service needs in a professional positive and timely manner.
  • Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.
  • Anticipate guests service needs including asking questions of guests to better understand their needs and watching / listening to guest preferences and acting on them whenever possible.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Actively listen and respond positively to guest questions concerns and requests using brand or property specific process to resolve issues delight and build trust.
  • Engage guests in conversation regarding their stay property services and area attractions / offerings.
  • Assist other employees to ensure proper coverage and prompt guest service.

General Food and Beverage Services

  • Maintain cleanliness of work and guest areas by clearing collecting and returning food and beverage items to proper area.
  • Maintain cleanliness of work areas throughout the day practicing clean-as-you-go procedures.
  • Communicate additional meal requirements allergies dietary needs and special requests to the kitchen.
  • Set tables according to type of event and service standards including types of linens glassware plate / chinaware and silver / flatware ensuring all supplies meet quality standards.
  • Pick-up trays and clean tables as needed to ensure a clean dining area.
  • Follow appropriate procedures for serving alcohol follow local Training & Guidance.
  • Thank every guest upon departure invites them to return and wishes them a fond farewell.
  • Retrieve and deliver food and beverage orders in a timely manner.
  • Perform other reasonable duties as requested.
  • Coordinates with the respective kitchens to ensure guests orders are delivered.
  • Beverage / Coffee Cart

  • Inspect the cleanliness and presentation all china glass and silver prior to use.
  • Cash / Bank Handling
  • Record transaction in MICROS or similar system at time of order.
  • Process all payment methods in accordance with Accounting procedures and policies.
  • Follow property control audit standards and cash handling procedures (e.g. blind drops).
  • Count bank at end of shift complete designated cashier reports resolve any discrepancies drop off receipts and secure bank.
  • Obtain assigned bank and ensure accuracy of contracted monies obtaining change required for expected business level and keeping bank secure at all times.
  • Transport bank to / from assigned workstation following security procedures.
  • Set up and organize cashier workstation with designated supplies forms and resource materials; and always maintain cleanliness of workstation.
  • Closing

  • Complete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist.
  • Steps of Service

  • Present physical and accurate check and process payment adhering to all cash handling and credit policies / procedures including added and received gratuity.
  • Check in with guests to ensure satisfaction with each food course and / or beverages.
  • Answer questions on menu selections and check with kitchen staff whenever additional clarification is necessary.
  • Communicate with the kitchen regarding the length of wait for food items recook orders and product availability.
  • In-Room Dining / Room Service

  • Take room service orders over the phone answering any questions regarding the menu inputting order into appropriate system up-selling following method of payment policies reading back the order to confirm its accuracy and providing expected delivery time.
  • Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
  • Notify guests and management of delays in service delivery.
  • Assists Management

  • Communicate with guests other employees or departments to ensure guest needs are met.
  • Communication

  • Speak to guests and co-workers using clear appropriate and professional language.
  • Discuss work topics activities or problems with coworkers supervisors or managers discreetly and quietly avoiding public areas of the property.
  • Working with Others

  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.
  • Quality Assurance / Quality Improvement

  • Comply with quality assurance expectations and standards.
  • Safety and Security

  • Report work related accidents or other injuries immediately upon occurrence to manager / supervisor.
  • Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment.
  • Identify and correct unsafe work procedures or conditions and / or report them to management and security / safety personnel.
  • Use proper equipment wear appropriate personal protective clothing (PPE) and employ correct lifting procedures as necessary to avoid injury.
  • Follow property specific procedures for handling emergency situations (e.g. evacuations medical emergencies natural disasters).
  • Follow policies and procedures for the safe operation and storage of tools equipment and machines.
  • Complete appropriate safety training and certifications to perform work tasks.
  • Policies and Procedures

  • Protect the privacy and security of guests and coworkers.
  • Follow company and department policies and procedures.
  • Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and procedures.
  • Maintain confidentiality of proprietary materials and information.
  • Protect company tools equipment machines or other assets in accordance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.
  • Follow the requirements and tasks as defined in EMEA Food & Beverage CashieringSOP if associate handles cash.
  • Comply with the requirements of the Marriott Cashiering Responsibilities / Petty Cash Fundand Cashier Overage / ShortageSOPs.
  • CRITICAL COMPETENCIES

    Interpersonal Skills

  • Customer Service Orientation
  • Teamwork
  • Interpersonal Skills
  • Diversity Relations
  • Communications

  • Communication
  • Listening
  • English Language Proficiency
  • Personal Attributes

  • Dependability
  • Presentation
  • Positive Demeanor
  • Integrity
  • Safety Orientation
  • Stress Tolerance
  • Adaptability / Flexibility
  • Organization

  • Multi-Tasking
  • Personal Attributes

  • Information Retention
  • PREFERRED QUALIFICATIONS

    Education

    Higher Education Diploma or equivalent

    Related Work Experience

    At least 1 year of related work experience

    Supervisory Experience

    No supervisory experience is required

    At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

    LI-TK1

    LI-On-site

    Key Skills

    Bidding,Arabic Speaking,Fund Management,ERP,Airlines,Corrosion

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    18. diversity_3 Community & Social Care
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    26. school Education & Teaching
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    30. gavel Government & Non Profit
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    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
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    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
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    46. campaign Marketing
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    48. perm_media Media & PR
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    51. local_hospital Mining
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    55. checklist_rtl Project Management
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    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
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