579 Key Holder jobs in South Africa

KEY HOLDER (RETAIL KIOSK MANAGER) – Pretoria

'The ideal candidate would be a current top performing Senior Sales Assistant who believes they ready to take on a Management role and lead a small team'

SUPERFINE is one of the most exciting brands to hit the local stage.

'We believe that eyewear and time wear should always be fun and easy and that's why we got together to create our dream lifestyle brand called SUPERFINE. We design products that we love and wear ourselves for everyone to enjoy.'

Our team can be described as Energetic, Passionate, Optimistic, Collaborative, Real, Ethical, Community Minded and Confident.

Join the team and be part of this exhilarating journey.

Take charge of your SUPERFINE store or station and your career by developing your team to become retail superstars like yourself. Working closely with the Managing Director you will execute the highest standard on sales objectives and company goals. Your natural leadership, love of retail and your ability to embrace our company culture will see you succeed in this role through motivating, mentoring and empowering your team in line with the brands vision and core values.

A current top performing Senior Sales Consultant, you firmly believe you have the ability to lead a team and understand the demands of what running a retail store or station represents, from developing people performance, overseeing sales targets and merchandising. Collaboration, resilience and strategic thinking are essential. Use your open communication skills to understand, engage and deliver a company vision in your SUPERFINE store or station.

The role

Our Key Holders role requires drive, execution and accountability. The focus being, the decisive and successful operation of your team through:

• Total leadership, management and development of store team members.
• Monitor results and strive to achieve sales and meet performance measures.
• Contribute to creating a collaborative, fun results driven team environment
• Apply exceptional visual merchandising standards and manage inventory
• Build the business in line with the SUPERFINE vision and values

We can offer you the following

In return for your hard work and dedication you will be entitled to fantastic benefits including:

• An opportunity to fast track your career
• Report directly to the Managing Director
• Great incentives for high achievers
• Career and personal development planning
• Product discounts
• The chance to be part of a culture based on great working relationships

SUPERFINE is a rapidly growing retail company. There are solid plans for growth both domestically and internationally and great career opportunities are a part of this. Join us in delivering an experience that our customers love. As part of SUPERFINE, we are committed to creating successful career paths in a supportive and nurturing environment. We are passionate about our business and our people and are looking for great people to join the team.

Make your mark, apply now and make sure to ATTACH your CV and a full-length photograph of yourself on your CV.

In the subject line please write Key Holder (Retail Store Manager) – Pretoria

To be considered for this position you are required to be a Permanent Resident.

Employee Status : Permanent

Application closing date : 14/09/2025

Primary Location : RSA - Pretoria

Job Type: Full-time

*NB: Please note all short listed applicants will be contacted.

Job Type: Full-time

Salary: R6 500

Job Types: Full-time, Permanent

Pay: R6 500,00 per month

Education:

• High School (matric) (Required)

Experience:

• retail: 2 years (Required)

Language:

• english (Required)

Work Location: In person

Application Deadline: 2025/09/14

Hey Dude Clearwater is looking for a Keyholder to join their team.

Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Key Holder.

This individual will be responsible for opening and closing the store. The Key Holder will also handle operational procedures, assisting cashiers, providing customer service and be responsible for the housekeeping of the store.

Key Responsibilities

Operations:

• Housekeeping
• Stock takes and stock replenishment duties.
• Point of sale control
• Opening and closing procedures
• Floor staff training
• Authorization of refunds, returns and rejects.
• Cash up and banking's

Team Management:

• Assisting Manager/supervisor in any area as per daily managing that might be required from you
• General staff control
• Reporting all staff and store problems to Store Manager or Regional Area Manager

Customer satisfaction:

• Excellent customer service
• Assist Manager with in house customer queries and problems.
• Customer queries

Company Values:

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Requirements:

• Grade 12
• 2 years' experience as a sales assistant
• 1 year of Key Holding experience
• Demonstrated ability to achieve sales budgets.
• Extensive stock management experience

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.

Job Types: Full-time, Temporary

Contract length: 6 months

Application Question(s):

• Do you get a guaranteed or variable 13th cheque every year?
• How many leave days do you get per year?
• What is your current monthly Cost to Company?
• What is your minimum monthly cost to company expectation for this role?
• What is your current job title?
• Which organisation do you currently work for?
• To your knowledge do you have any close friends or family members that work for the Ares Holdings group?
• What is your notice period?

Work Location: In person

Background of the Company

Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 16 Lindt retail stores.

As global leader in the premium chocolate sector, Lindt & Sprüngli looks back on a long-standing tradition of almost 175 years which takes its origins in Zurich, Switzerland. Today, quality chocolate products by Lindt & Sprüngli are made at 12 owned production sites in Europe and the USA. The products are distributed by 28 subsidiary companies and branch offices, in around 500 Lindt shops and cafés, and also via a comprehensive network of more than 100 independent distributors around the globe.

Position Purpose

The Key Holder is responsible for opening and/or closing the store and ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable on the floor.  The Key Holder will supervise all employees and oversee sales, merchandising, customer service and all operational functions in the absence of store management.

Key Responsibilities

• Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team


• Supervise employees to complete tasks and achieve goals in the absence of Store Management


• Manage shop floor and drive sales by addressing customer concerns, motivating and training employees


• Ensure that merchandising is as per LINDT standards, daily stock replenishment takes place, marketing communication is in order, store cleanliness is as per LINDT standards, all operational tasks completed


• Open and close the store following proper procedures documented in the opening and closing checklist


• Ensure doors are opened/closed properly


• Complete the necessary banking according to the proper procedure


• Execute lead cashier responsibilities such as returns, exchange, expenses


• Remain current on all company policies and ensure that all policies, standards, and procedures are maintained and followed in a consistent manner


• Stays current and up-to-date on all store systems

Product Knowledge

• Comprehensive understanding of products including, but not limited to, product specifications (handling, ingredients, storage, allergens)


• Product pricing, packaging, and category performance knowledge


• Comply with product management and handling procedures


• Compliance with food and hygiene and safety standards practicing good hygienic practices

General

• Work ethic to reflect the Lindt values and standards as outlined in the Credo and Lindt Policies & Procedures. Lead by example ensuring a harmonious and productive environment


• Record sampling and wasted products actively quality controlling products


• Ensure all fixtures, glass cabinets, and floors remain clean and tidy throughout the day


• Ensure body language, mannerisms, and physical and verbal presentation uphold the company image and grooming policy


• Accepting courier deliveries and confirming all items are received against the invoice


• Assisting in stock counts


• Unpacking, moving, and restocking products

Work, health, and safety

• Comply with all work health and safety requirements


• Report damaged or dangerous equipment or property to management

Ma nual Handling

• Repetitive lifting and moving of Lindt stock which can weigh up to 12kgs per unit


• Moving stock from storerooms to front of house

• Confident and interactive with a friendly disposition


• Excellent communication skills with a strong work ethic that can represent a premium brand


• Responsible and accountable in achieving individual goals and budgets


• Good time management skills (multi-tasking and prioritizing


• Grade 12


• Customer Service background


• Polite and Patient

What being a part of the Sigma Family means for you
Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace - all amazing people are welcome in the Sigma Family.

What Your Day-to-Day will Look Like
You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What Amazing People Will Bring to the Role
Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

What being part of the Sigma Family means for you:

What being a part of the Sigma Family means for you

Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

• Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace – all amazing people are welcome in the Sigma Family.

A bit more about the Opportunity.:

What Your Day-to-Day will Look Like:

You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What amazing People will bring to the role:

What Amazing People Will Bring to the Role:

Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

About us

The Created is a rapidly growing South African online jewellery company with a strong social media presence. We specialise in high-quality, waterproof, and tarnish-resistant pieces for everyday wear.

We operate across B2C, B2B, corporate gifting, and events.

Founded by Marlise, a qualified accountant who started the business while completing her articles, The Created began as a side hustle in a single garage. Today, it has grown into a full-time venture with a dedicated team of full-time employees and a warehouse in Stellenbosch.

We are driven by excellence in customer service, operational efficiency, and a people-first culture.

Rooted in Christian values, The Created is committed to building a business that reflects integrity, stewardship, and care - for our customers, our team, and our partners.

Responsibilities

• Provide customer service via email, Instagram DMs, and WhatsApp Business

• Receive and process online orders

• Pack, ship, and perform quality control on products

• Assist with general admin tasks and day-to-day responsibilities as needed

Requirements

• Strong written communication skills

• Computer literacy

• Excellent organisational skills

• Experience in customer service and/or Shopify would be beneficial

Personality / Culture Fit

• Positive, "yes" mentality

• Team player

• Strong alignment with Christian values

We are rapidly growing and in the process of building and improving our systems. You will have the opportunity to play an active role in shaping how things are done. This is a dynamic position, with responsibilities that can change from week to week, so adaptability, initiative, and a willingness to grow with the business are essential.

Compensation

Market-related salary.

How to Apply

Contact Marlise at or send your CV to

Company Description

LGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers' analytical needs. We innovate and apply science in order to ensure the safety and integrity of services and products, in line with our vision of science for a safer world

Job Description

Job Description

Customer Service & Sales Executive (6-Month Contract):

We're on the lookout for a motivated, fast-learning professional with a proactive attitude and a strong customer focus to join our vibrant Customer Service team. This is a 6-month contract role ideal for someone who thrives in a dynamic, fast-paced environment, enjoys juggling multiple tasks, and is passionate about delivering outstanding service.

If that sounds like you, we'd be excited to connect

As a Customer Service & Sales Executive, you'll be the primary point of contact between LGC and our valued customers. Your role will be pivotal in ensuring smooth operations and outstanding service delivery. Key responsibilities include:

• Order Management:

Efficiently and accurately process customer orders.

• Customer Support:

Respond to customer inquiries with professionalism and clarity.

• Cross-Team Collaboration:

Coordinate with internal departments, suppliers, and clients to ensure seamless service delivery.

• Service Excellence:

Uphold and enhance LGC's reputation for quality and customer satisfaction.

Key responsibilities and accountabilities:

• To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism to project the high-quality image and standards provided by LGC.
• Ensure weekly follow-up on all customer quotations to maintain engagement and drive conversions
• To ensure that all customer orders received are entered correctly into the Pastel/ERP system on the day of receipt or within agreed timescales for order type and that the customer receives an email notification on release of the order.
• To provide help and advice to customers regarding their orders and ensure On Time In Full (OTIF) delivery targets are and customers informed of any delays in advance.
• To improve back-order management and up-dates to customers by monitoring and chasing Shipments and or suppliers on product delays.
• Communicating courteously with customers by telephone, email and Sales Force ensuring queries outside the remit of order entry.
• To be responsible for the daily management of Sales Force Cases ensuring tasks are dealt with and or raised to ensure response times are within agreed critical metric timescales.
• To register customer complaints by logging into the Service Cloud (or local) Complaint System and ensure the important metrics reporting is maintained, and issues raisedd to the Manager.
• To communicate closely with field sales personnel to ensure they are kept in the loop with matters arising regarding their customers and to provide customer feedback.
• Taking ownership of exceeding customer expectations based on customer needs

Qualifications

Qualifications

What We're Looking For

We're seeking a motivated and energetic individual with a strong foundation in both customer service and the scientific field. The ideal candidate will bring a genuine passion for delivering exceptional service, a sharp eye for detail, and the ability to maintain professionalism under pressure. If you thrive in dynamic, fast-paced environments and take pride in creating positive customer experiences, we'd love to hear from you.

Key skills & experience:

• Previous experience in a sales support or customer service environment
• Experience with order entry, and working with ERP/CRM systems. Pastel and Sales Force experience will be beneficial.
• Excellent written and verbal communication
• Thrives in high-pressure environments, maintaining focus and efficiency to meet deadlines and deliver quality results
• Proficient in handling high-pressure situations with efficiency and composure
• Strong IT skills: MS Office, Excel, Outlook, MS Teams
• Knowledge of ERP systems such as SAP, Oracle, SAGE, or Pastel
• Experience using Service Cloud/Sales Force or similar CRM tools

Essential:

• Valid Driver's License and own transport
• High school diploma or equivalent experience

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of meaningful tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers' products and workflows and are appreciated for their performance, quality, and range.

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Equal opportunities

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website

#scienceforasaferworld

Hiring: Customer Service & Admin (Bilingual) — Helderberg Basin

Own the switchboard. Drive orders. Orchestrate events.

You'll:

• Capture same-day orders (zero errors)

• Invoice within 30 mins of confirmation

• Route calls in <10s & log every lead

• Coordinate trade shows/reseller days

Must-haves:

• English & Afrikaans
• Helderberg-based

• Fast, accurate admin & pro phone manner

• CRM/invoicing/Sheets confidence
• Driver's licence & transport

Nice-to-haves:
4x4/overlanding passion; event experience

To Apply (no generic CVs)

: Please use the below link for more details on how to apply.
Applications will only be considered when the instructions have been followed.

We at Assist World are looking for a highly motivated
Virtual Assistant (VA)
on behalf of client, who thrives in dynamic, fast-paced environments. The ideal candidate will have strong communication skills, be comfortable using AI tools and demonstrate initiative in solving problems and improving processes.

This role begins as a
2-month contract
with the opportunity to transition into a longer-term engagement on a month-to-month basis.

Key Responsibilities

• Manage customer service inquiries with professionalism and empathy across email and other communication channels.
• Support daily operational tasks, ensuring smooth coordination between teams and stakeholders.
• Organize and maintain inboxes, respond to messages, and flag priority communications.
• Utilize AI tools (e.g., ChatGPT, Gemini) to draft, proofread and optimize responses, processes, and documents.
• Assist in developing streamlined processes for efficiency and scalability.
• Provide ad hoc support on special projects as the company grows.

Qualifications

• 3 -5 years experience as a Virtual Assistant, Customer Support Specialist or similar role.
• Strong written and verbal communication skills in English.
• Tech-savvy with the ability to quickly learn and use AI tools, CRMs, and productivity platforms.
• Highly organized, detail-oriented and capable of managing multiple priorities.
• Independent, proactive, and solution-driven mindset.
• Flexible and adaptable to the needs of a startup environment.

Preferred Skills

• Experience in health tech or startup environments.
• Familiarity with project management or customer support platforms.
• Creative problem-solving and process improvement mindset.