327 Key Customer jobs in South Africa

SUMMARY :

Are you a Key Account Egg-spert? Are you fluent in feathers and feed, and know your broilers from your breeders? Our client, a clucking impressive multinational leader in animal health, is searching for a Key Account Manager to join their coop of professionals in the Poultry industry. This isn’t just another sales gig, it’s a chance to hatch long-term value, build global partnerships and deliver cutting-edge animal health solutions to top-tier clients!

POSITION INFO :

What You’ll Be Doing (Besides Ruling The Roost) :

• Managing key national and international poultry clients
• Developing sales strategies that actually take flight
• Analysing market trends and pecking out opportunities
• Providing technical consultation and solutions to stakeholders
• Visiting client sites across SA and abroad (travel lovers, this one’s for you!)
• Presenting to senior decision-makers with confidence
• Negotiating like a pro

The Perfect Fit Will Have :

Why This Role Rules The Roost :

Ready to spread your wings? Apply today!

For more jobs, please visit

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information, contact :

Elzette Hood

Senior Recruitment Specialist : Finance and Audit

Job Description

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.

1. Sales Performance & Strategy
2. Achieve company sales targets for wholesaler key accounts.
3. Develop and implement a comprehensive key account management strategy tailored to the South African market.
4. Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.

1. Ensure optimal stock levels across wholesaler channels to prevent stockouts.
2. Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.

1. Lead regular executive-level meetings to align on landing estimates and strategic priorities.
2. Build and maintain strong relationships with wholesalers, pharmacy groups, and key stakeholders.
3. Engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.

1. Address customer queries promptly, providing exceptional support.
2. Maintain a comprehensive database of targeted clients with insights and analytics.

1. Align sales activities with marketing objectives through collaboration.
2. Support promotional initiatives such as conferences and events.

1. Collaborate with Regional Sales Managers and Representatives to drive sales in line with strategies.
2. Spend time in the field to support sales teams and strengthen relationships.

1. Liaise with sales and product managers to identify opportunities.
2. Implement action plans aligned with company strategies.

Bachelor’s Degree and/or MBA preferred.

Media24 B2B division is looking for an experienced Key Account Manager to join its team in a freelance capacity. The ideal candidate should have publishing experience in both print media as well as digital media. The candidate must be able to function independently, as well as part of a team. This position reports to the Sale Manager.

Main Functions/Duties

• Selling advertising space in a B2B magazine focused on the Pharmaceutical and Cosmetic Manufacturing industry, the website, digital products and any other supplements that are introduced.
• Ensuring that the advertising rates charged are the advertised rates and result in the required minimum yield per page.
• Servicing existing client base and building new business relationships by means of face-to-face visits
• Prospecting and developing potential clients for the publication
• Attend product launches, exhibitions and conferences where applicable or deemed necessary in consultation with editor.

Secondary Functions/Duties

• Collaborating with the team to ensure that the publication meets the standards expected.
• Submitting a sales and client visit report weekly accurately to the Sales Manager and alerting him/her timeously to any deviation or potential problem areas.
• Submitting a weekly appointment schedule and report on issues discussed with clients visited.
• Preparing a monthly sales progress report to be sent to the Sales Manager.
• Ensuring sales and material deadlines are met.
• Handling the administrative aspects of the selling process of the publication:
• Production of advertisements and advertorials.
• Ensuring production quotes are marked up by the percentages set by the company.
• Getting production costs signed off by clients.
• Getting advertising material approved and signed off by clients.
• Gathering and checking of advertising material.
• Ensuring deadlines are adhered to.
• Assisting with the collection of debt when appropriate.
• Keeping correct and updated records of clients on the CRM system.
• Assisting and communicating with the accounts department in the invoicing of clients where appropriate.
• Assisting with the marketing and promotion of the publication wherever necessary.
• Completing and submitting supplier invoices for payment timeously.
• Working in close partnership with the Editor to promote the magazine.
• Monitoring the adverts placed in competitive magazines.
• Ensure the magazine maintains worldclass standards, with a strong brand image.
• Be involved in planning new brand extensions.

KPA

• Achieves revenue target set.
• Achieves agreed minimum yield per page.
• Attends client and industry related events (including Launches, congresses, exhibitions etc).
• Meets with clients face to face (minimum per week to be agreed).
• Achieves new business targets set.
• Submits accurate sales reports on a weekly basis

The successful candidate will operate as an independent service provider and will not be entitled to employee benefits.

Herotel Business is looking for skilled Key Account Managers to create long-term, trusting relationships with our enterprise clients.

The role is to oversee a portfolio of Enterprise Business customers, process new business, and build direct relationships with Enterprise clients.

The Key Account Manager will also work closely with internal teams to leverage enterprise resources and maximize revenue opportunities within client accounts.

• Manage a portfolio of key enterprise accounts to achieve long-term success.
• Develop positive relationships with enterprise clients.
• Assist with onboarding new enterprise clients alongside the Head of Sales.
• Conduct "Welcome" meetings with new clients, sharing communication streams and relevant information.
• Promote Herotel enterprise products to clients to ensure optimal sales and satisfaction.
• Track sales targets aligned with enterprise objectives.
• Articulate the value of our products/services within client organizations.
• Upsell and cross-sell where opportunities exist.
• Process upgrade/downgrade requests and submit signed quotes for billing.
• Convey client requirements to operations teams regularly.
• Provide monthly sales forecasts.
• Submit installation quotes and escalate unresolved issues.
• Assess feasibility of new requests and provide quotes.
• Present latest pricing on new services.
• Report on quotes accepted for new services and upgrades.
• Assist with ad-hoc duties as needed.
• Manage contacts and tickets, with reporting on sales activities.

• Grade 12
• Relevant tertiary qualification beneficial
• 2-5 years in Key Account Management or similar
• Customer support experience
• Understanding of Herotel networks and limitations
• Strong decision-making skills
• Excellent sales, negotiation, and consultation skills
• Knowledge of value creation metrics
• Understanding of the relevant geographic/sector business realities
• Solid account management skills
• Strong responsibility, communication, and time management skills
• Ability to work under pressure and meet deadlines
• Excellent knowledge of Herotel services and feasibility checking

If interested and qualified, please submit your CV with contactable references.

Note:

• Preference for suitable Previously Disadvantaged Individuals, per Herotel’s Employment Equity Plan.
• Submission of CV authorizes Herotel to process your personal data.
• Refer to our Privacy Policy on our website for details.
• If no feedback within 4 weeks, consider your application unsuccessful.

KEY RESPONSIBILITIES

CUSTOMER RELATIONSHIP MANAGEMENT

• Build and maintain professional business relationships with existing strategic customers.
• Ensure excellent customer relationship management with emphasis on problem solving & developing effective & profitable commercial deals.
• Monitor & influence customer service levels, strike rates, forecast accuracy, etc.
• Monitor and respond to market dynamics, most often pricing.

SALES & REVENUE GROWTH

• Manage and grow sales pipeline for prospects.
• Sell innovation (design, grade, machine erect solutions) for margin enhancement and strategic entrenchment with customers.
• Establish and ensure internal budgets are being met.

CROSS FUNCTIONAL ELABORATION & TEAM SUPPORT

• Assist with debtors collections.
• Implement stock management initiatives for aged and redundant stocks.
• Lead cost-saving projects, recoveries on Die and Stereos.

ADMINISTRATION

• Negotiate and administer contracts and agreements relating to pricing, rebates, stock holding, and SLAs with customers.
• Conduct monthly reviews of allocated national key accounts, focusing on relevant customer metrics.
• Ensure accuracy of weekly, monthly, and annual demand forecasts.

REQUIRED MINIMUM QUALIFICATIONS / EXPERIENCE

• Bachelor's degree / NQFL Level 7, Sales & Marketing qualification, or similar.
• 5-10 years of previous work experience in a demanding manufacturing environment.
• Proven track record in customer management roles, with at least 5 years at a senior level.

time left to apply End Date: August 29, 2025 (8 days left to apply)

job requisition id R103278

Position: Key Account Manager

Job Description:

n/a

n/a

• Obtain business recruitment needs from new and existing clients
• Load job requisitions
• Conduct Recruitment Strategy Discussions, with Hiring Managers, in line with job description requirements
• Work closely with the Recruitment Consultant to find and place candidates
• Provide monthly reports – in terms of Talent Acquisition KPI’s, and other ad-hoc reports required by the client
• Leverage relationship networks and partnerships to gain influence and support.
• Demonstrate personal commitment to business partners by fulfilling responsibilities, following partnership agreements, involving others and removing obstacles to team accomplishments.
• Support the business by providing an exceptional level of service delivery which includes attending to queries timeously and effectively.
• Attend to queries in a professional manner both in person and in writing and timeously.
• Adhere to SLA turnaround times where appropriate.
• Develop awareness of client future business needs and identify potential opportunities

time left to apply End Date: August 29, 2025 (8 days left to apply)

About Us

Founded 39 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, with our products used in more than 90 countries.

What We Offer

An established global business, that is growing fast, with market leading benefits:

• A competitive salary with generous On Target Earnings scheme (paid quarterly).
• Health cover, including allowances for family and pension contributions
• Hybrid work model to balance work and home life
• 21 days paid Vacation and 10 days paid Personal Leave (i.e. Sick / Carer's Leave).
• Opportunities for professional development and progression.
• A team-first culture and the chance to work within the mining technology industry.

About The Opportunity

As a Key Account Manager (Geology) based at our Bryanston Office in Johannesburg, your focus will be on building strong relationships with Micromine’s existing customers across the AMEE region. You’ll be responsible for identifying opportunities to grow accounts, drive product adoption, and ensure client retention.

Working closely with our regional Operations and Product teams, you’ll take a consultative and strategic approach to account management—positioning Micromine as a trusted partner while proactively seeking opportunities for commercial expansion.

Reporting to the Commercial Manager, AMEE, your key responsibilities will include:

• Preparing and executing account management plans to unlock growth potential.
• Presenting and promoting Micromine’s suite of solutions to key stakeholders, including C-level decision-makers.
• Collaborating with internal teams to scope solutions aligned with client requirements.
• Monitoring market trends and competitor activity to support sales strategy.
• Accurately forecasting and reporting sales activity in the CRM.
• Representing Micromine at industry events and with strategic partners.

About You

You’re a relationship-focused professional with a deep understanding of the mining industry and a passion for delivering value to your clients. You have a commercial mindset, strong stakeholder management skills, and thrive in a dynamic, fast-paced environment.

Key skills, experience, and qualifications:

• Experience in the mining industry, ideally with exposure to geology-related workflows or products.
• A proven background in account management or a sales-related role.
• Familiarity with Micromine products and services is highly desirable.
• Strong communication and presentation skills.
• Stakeholder management expertise, including the ability to influence at senior levels.
• Skilled in problem-solving, analysis, and working to tight deadlines.
• Sales methodology training or exposure to structured account planning is an advantage.

Next Steps

Ready to grow with Micromine? Apply now or visit to learn more about how we’re shaping the future of mining software and technology.

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.

• Sales Performance & Strategy
  • Achieve company sales targets for wholesaler key accounts.
  • Develop and implement a comprehensive key account management strategy tailored to the South African market.
  • Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.
• Inventory & Procurement Management
  • Ensure optimal stock levels across wholesaler channels to prevent stockouts.
  • Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.
• Stakeholder Engagement & Relationship Management
  • Lead regular executive-level meetings to align on landing estimates and strategic priorities.
  • Build and maintain strong relationships with wholesalers, associated pharmacy groups, and key pharmacy stakeholders.
  • Personally engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.
• Customer Service & Support
  • Address customer queries promptly, providing exceptional customer care and support.
  • Maintain a comprehensive database of targeted clients, enriched with insights and analytics.
• Ensure sales activities are aligned with marketing objectives through cross-functional collaboration.
• Support promotional initiatives including conferences, speaker programs, and other events as required by business and wholesaler needs.
• Field Engagement & Team Collaboration
  • Collaborate with Regional Sales Managers and Commercial Sales Representatives to drive sales pull-through in line with individual wholesaler strategies.
  • Spend time in the field to support sales teams and strengthen customer relationships.
• Reporting & Strategic Input
  • Liaise with Regional Sales Manager, National Sales Manager, and Product Managers to identify and capitalize on business opportunities.
  • Implement action plans in accordance with the company’s marketing and sales strategy.
    
    

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.

• Sales Performance & Strategy
  • Achieve company sales targets for wholesaler key accounts.
  • Develop and implement a comprehensive key account management strategy tailored to the South African market.
  • Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.
• Inventory & Procurement Management
  • Ensure optimal stock levels across wholesaler channels to prevent stockouts.
  • Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.
• Stakeholder Engagement & Relationship Management
  • Lead regular executive-level meetings to align on landing estimates and strategic priorities.
  • Build and maintain strong relationships with wholesalers, associated pharmacy groups, and key pharmacy stakeholders.
  • Personally engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.
• Customer Service & Support
  • Address customer queries promptly, providing exceptional customer care and support.
  • Maintain a comprehensive database of targeted clients, enriched with insights and analytics.
• Sales & Marketing Alignment
  • Ensure sales activities are aligned with marketing objectives through cross-functional collaboration.
  • Support promotional initiatives including conferences, speaker programs, and other events as required by business and wholesaler needs.
• Field Engagement & Team Collaboration
  • Collaborate with Regional Sales Managers and Commercial Sales Representatives to drive sales pull-through in line with individual wholesaler strategies.
  • Spend time in the field to support sales teams and strengthen customer relationships.
• Reporting & Strategic Input
  • Liaise with Regional Sales Manager, National Sales Manager, and Product Managers to identify and capitalize on business opportunities.
  • Implement action plans in accordance with the company’s marketing and sales strategy.
    
    

Bachelors Degree and/or MBA Preferred

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Pharmaceutical Manufacturing

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Mr D, a division of the Takealot.com Group, is looking for a highly talented Key Accounts Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale : Show the millions of Mr D customers what you can do
• Learn : We work with the best of the best, and then some.
• Grow : Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Sales & Account Managers for Mr D.

Your Responsibilities will include:

• Cultivating and managing long term partnerships with key national restaurant brands
• Increasing business revenue from existing accounts by consulting with national partners and developing partner strategies. This will range from the optimisation of menus, to marketing collaborations.
• Implement strategies to drive profitability through pricing,commercial mix and partners utilisation of the Mr D Food Partner Advertising Program
• Provide national partners with weekly and monthly performance reports
• Coordinate selling efforts across the team to execute large scale onboarding of national partners
• Working cross-functionally within the business to optimise partnerships, leading all aspects internally and externally
• Monitor and analyse the performance of national partner-specific KPIs, preparing and presenting partner performance review meetings to the Mr D Food business
• Ensure national partners are kept accountable on all aspects of service delivery to Mr D Food customers by ensuring we always focus on continuous restaurant operational performance
• Negotiate contracts and close agreements to maximize profits while ensuring clients satisfaction.
• Collaborate with the marketing team to develop new sales strategies and advertising packages

Attributes required:

• Key Account or Account Management experience
• Strong knowledge of the restaurant industry
• Excellent listening, negotiation, and presentation abilities.
• Highly analytical
• A love for winning
• Enthusiasm for being a part of an entrepreneurial, start-up environment
• Ability to collaborate effectively with team members within the organisation
• Ability to multitask, work in a fast-paced environment
• Ability to create and deliver client-focused solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Proven track record of exceeding targets

Qualifications:

• Proven track record of hitting goals and targets
• Competence in Excel
• Minimum 2 years account or key account management experience
• Bachelor's Degree or relevant other tertiary qualification

Let’s talk about life @ Mr D

• The power is in your hands : We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times : Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave : Cake Day all the way. Enjoy your day off - you deserve it.
• Help when you need it most : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference