158 Key Customer jobs in South Africa

Key Account

R900000 - R1200000 Y 3sixty Biomedicine Pty Ltd

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Job description

Job Purpose

To drive business growth by managing strategic customer relationships while building and strengthening the company's brand presence in the market. The role combines account management and brand strategy to ensure client satisfaction, revenue generation, and long-term brand equity.

KEY RESPONSIBILITIES

  1. Brand Management

  2. Develop and implement brand strategies to strengthen market positioning.

  3. Ensure brand consistency across all communication channels and customer touchpoints.
  4. Monitor market trends, competitor activities, and consumer insights to guide brand decisions.
  5. Plan and execute brand campaigns, promotions, and activations to drive awareness and engagement.
  6. Collaborate with marketing, sales, and product teams to align brand initiatives with business objectives.

  7. Key Account Management

  8. Build and maintain strong, long-term relationships with key clients.

  9. Act as the primary point of contact for key accounts, addressing client needs and concerns.
  10. Develop tailored account plans to maximize sales opportunities and client satisfaction.
  11. Negotiate contracts, pricing, and service agreements to ensure mutual value.
  12. Monitor account performance, track sales targets, and report on progress to management.

  13. Strategic & Operational Support

  14. Identify new business opportunities within existing accounts and potential partnerships.

  15. Provide insights and recommendations to senior management on brand and account performance.
  16. Coordinate with cross-functional teams to deliver on client requirements and brand initiatives.
  17. Prepare regular reports on brand health, sales growth, and client engagement.
  18. Represent the brand at industry events, trade shows and client meetings

Qualification & Experience

REQUIRED QUALIFICATIONS AND/OR EXPERIENCE

Educational Qualifications:

  • Bachelor's degree in marketing, Brand Management, Business Administration, or a related field (Postgraduate qualification advantageous).
  • Professional certifications in brand management, sales, or key account management would be an added advantage.

Experience:

  • 3–5 years' experience in brand management, key account management, or a similar role within FMCG, retail, or related industries.
  • Proven track record of developing and executing brand strategies that drive growth.
  • Demonstrated experience in managing key client accounts and achieving sales/revenue targets.
  • Experience in coordinating cross-functional teams and managing multiple projects simultaneously.
  • Strong exposure to market research, consumer insights, and competitor analysis.

Key Skills:

  • Strong strategic thinking and brand-building capability.
  • Excellent relationship management and negotiation skills.
  • Strong business acumen with an understanding of sales and marketing drivers.
  • Exceptional communication, presentation, and interpersonal skills.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Creative problem-solving and adaptability in a fast-paced environment.
  • Proficiency in MS Office Suite and CRM/marketing tools.
  • Ability to work independently and collaboratively as part of a team

PERSONAL ARTRIBUTES

  • Strategic thinker – able to balance big-picture brand vision with practical execution.
  • Client-focused – committed to understanding and meeting client needs to build long-term partnerships.
  • Strong communicator – clear, persuasive, and confident in both written and verbal communication.
  • Relationship builder – personable, approachable, and able to foster trust with stakeholders at all levels.
  • Results-driven – motivated by achieving targets and delivering measurable business outcomes.
  • Creative and innovative – brings fresh ideas to strengthen brand positioning and client engagement.
  • Resilient and adaptable – thrives under pressure, embraces change, and maintains composure in challenging situations.
  • Analytical mindset – able to interpret data and insights to guide brand and account decisions.
  • Collaborative leader – works effectively across teams, inspires others, and builds strong internal alignment.
  • Proactive problem-solver – anticipates challenges and takes initiative to resolve issues quickly.
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Key Account Management

R90000 - R120000 Y SATSA

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  • key account management production inbound tourismdmc cape town southern suburbs

Key Account Management (Production): Inbound Tourism/DMC, Cape Town Southern Suburbs

Career Dynamics Global

Cape Town, Western Cape

Full Time

Posted

5 days ago

Apply to this position

Role:
Key Account Management: Production, Inbound Tourism/DMC

Location:
CPT Southern Suburbs – Office based – Monday to Friday

Salary:
Highly Negotiable based on current earnings and experience.

Benefits Included

  • Leading Inbound Tour Operator – specializing in Southern Africa, including SA, Botswana, Namibia, Zambia, Zimbabwe, and Mozambique.
  • Our client is looking for a Key Account Manager (Production) to be based at their offices in CPT Southern Suburbs.
  • An excellent opportunity to join the team and develop your career. In charge of Leisure Groups Production. Quoting and Costings.
  • As a Senior Key Account Manager your main role is to retain top customers and nurture those key relationships over time.

Requirements And Skills

  • Senior level – Minimum 5 years' Experience as KAM at an Inbound Tour Operator/DMC
  • Quoting & Costings for inbound Groups and Group series from Europe and USA for Southern

Africa (Namibia/Botswana/Zimbabwe/Zambia/Mozambique)

  • Product knowledge essential
  • Negotiating with suppliers & Liaising with long established clients
  • Liaising with the groups consultants who handle the operations and logistics.
  • Experience in providing solutions based on customer needs.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills, Ability in problem-solving and negotiation
  • MS Office (Word, Excel & PowerPoint) (TOURPLAN, WETU are a PLUS)
  • Fluent in English and have excellent written and verbal communication skills.

Responsibilities Will Include, But Not Limited To

  • In charge of Leisure Groups Production. 3-4 Star Accommodation.
  • Develop trust relationships with a client. Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Quotes, itineraries, reservations
  • Serve as the link of communication between agents and operations.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Play part in generating new sales (with the marketing / sales team) that will turn into long-lasting relationships.
  • Be able to prepare regular reports of progress and forecasts for the director.

Please email your CV & Qualifications to and/or

Connect to our LinkedIn page -

Location

Cape Town

Apply to this position

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Contact Information

SATSA

Ground Floor, Rosebank Terrace North

23 Sturdee Avenue, Rosebank

Johannesburg, Gauteng 2196

South Africa

Phone:

Email:

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Key Account Representative

Rustenburg, North West Execustaff Recruiting Services

Posted 10 days ago

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Job Description

Key Responsibilities:
  • Build and maintain strong client relationships in the mining and engineering industries
  • Identify new business opportunities and grow the client base
  • Promote and sell products and services to both new and existing customers
  • Prepare accurate sales proposals, quotations, and reports
  • Achieve and exceed sales targets and performance goals
  • Provide technical product knowledge and after-sales support
Minimum Requirements:
  • Matric (Grade 12) essential
  • Engineering or Mining background essential
  • 3 to 5 years of proven sales experience in the mining or engineering sector
  • Excellent communication, negotiation, and presentation skills
  • Self-motivated, target-driven, and able to work independently
  • Valid drivers license and willingness to travel
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Key Account Manager

Cape Town, Western Cape The Employment Channel

Posted 23 days ago

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Job Description

Minimum of 5 years experience in the e-comm account base

A degree would be beneficial

A great understanding of key e-comm metrics and marketing fundamentals

An ability to grow the e-comm accounts exponentially with proven track record

Create and develop Customers Business Plans, co-lead year-end negotiations.

Develop, sell, and evaluate with the Customer the Joint Business Plans to deliver sales critical metrics and online presence metrics like content, description, Share of Search Lead your portfolio to use internal funds to achieve sustainable volume and value growth.

Design and Execute Demand Creation Campaigns alongside our marketing team for your Categories and customers.

Demonstrate Customers specifics knowledge for reliable input the initiative planning and all administration of the accounts Lead the deployment of multifunctional resources and funds against clearly defined Customer-specific value creation and online presence opportunities.

Perform operational work related to day-to-day business (i.e., volume forecasting, customer reports, updates on trade and competition, budgets management, order management)

Analyze and recommend new ideas on how to improve sales in given categories.

Build category in depth understanding across the business.

Build collaborative business relationship with internal and external partners.

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Key account manger

R13320 - R133200 Y mizsherij@gmail

Posted today

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Job Description

*We're Hiring: Key Account Manager – EEE Sector (Remote, South Africa)

Are you ready to lead change in South Africa's Electrical & Electronic Equipment (EEE) sector?

We're looking for a dynamic Key Account Manager to drive Extended Producer Responsibility (EPR) implementation, grow our membership base, and shape the circular economy.

What You'll Do

  • Lead EPR Scheme rollout in the EEE sector.

  • Build strong relationships with producers, recyclers, and government.

  • Grow sector membership and drive impactful sustainability projects.

  • Influence high-level decision-makers and strengthen waste value chains.

What We're Looking For

5+ years in Key Account Management / Business Development (EEE, Waste, or related sector).

Strong knowledge of EPR regulations & circular economy principles

Exceptional communication, persuasion & public speaking skills.

Degree in Business, Environmental Management, or related field.

Valid Code 08 Driver's License + willingness to travel.

Why Join Us?

Play a leading role in shaping South Africa's circular economy.

Work with industry leaders & government on high-impact initiatives.

Competitive package & remote flexibility.

Apply now - Send CV + cover letter to

Job Type: Permanent

Pay: From R1 111,00 per month

Work Location: Remote

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Key Account Manager

R450000 - R900000 Y Danone

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Job Description

About The Job
To grow Invoiced Sales, Net Sales & Volume in line with BU objectives in selected portfolio of Customer through development and execution of appropriate sales strategies, leadership of accounts and team work across all key interfaces

About You
Qualification(s)

3-year suitable degree

Experience
5 years National Account Management or Category Management experience preferable within a commercial environment.

About Us
Do things your way, the way you work, the way you develop, the way you progress, it's up to you.
Working here you will need to enjoy a fast pace, complexity and it can get a little challenging. But it's packed with opportunities. You'll work with some of the best-known brands in the world, Such as Nutriday, Yogisip, Inkomazi etc. We absolutely guarantee that you can just be yourself.

Be innovative and entrepreneurial and the impact you could make might just amaze you.
Join our movement for a healthier world. One planet one health BY You. For more information about Danone, our divisions and culture, please explore

We offer
A job which could easily turn in to a career in Danone.
We believe everyone is born with superpowers, something which comes natural to you. We know this uniqueness is something which brings both excellence as well as energy, so we believe in all Danoner's potential and when we build careers based on these superpowers and when we develop everyone's potential to the fullest magic happens. This is how we like to see Talent Management in Danone.

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Key Account Manager

R1200000 - R2400000 Y TFG (The Foschini Group)

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Job Description

Job Description
An exciting position has arisen within the Sportscene and Sneaker Factory Division, for a Key Account Manager. The successful candidate must have at least 7 years' experience in the Design and Manufacturing of High Fashion apparel. This person will be accountable for managing the Design critical path, processes and workflow from style conception (Design) to delivery (Production) and to provide effective communication to all relevant stakeholders. This person will manage a team of Merchandisers & Raw Materials. This person will also be accountable for the relationship with supporting teams.

Key Responsibilities

  • Managing a large team
  • Dealing directly with both buyers and planners within the retail team
  • Dealing with both Fabric and Trims suppliers
  • Managing the workflow within the team to ensure that product is delivered on time to the Retailer
  • Managing cost centres and budgets to insure best use of company funds
  • Constantly improving costs and efficiencies to insure the best possible service to the Retailer

Qualifications And Experience

  • A relevant tertiary qualification is required (Degree/ Diploma)
  • The successful candidate must have at least years' experience in the Design and Manufacturing of High Fashion apparel.
  • They need to have had experience in managing a Team across various job functions
  • They must have dealt directly with major fashion retailers within the South African market
  • They need to have had direct dealing with Buyers, Planners, Fabric Suppliers and CMT factories
  • Design & Manufacturing background is essential as the candidate needs a clear understanding of the retail cycle from beginning to end
  • Experience in dealing with performance management, timekeeping and general conduct within a team is required
  • Worked with a manufacturing system, centric preferable

Skills

  • Ms Excel competent
  • Good planning and organisational skills
  • Strong analytical skills

Behaviours

  • Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Interpersonal Savvy - openly engages and interacts with others, builds rapport, and establishes positive relationships
  • Manages conflict - effectively navigates and resolves conflict and disagreements in a constructive and productive manner
  • Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that
Inspire our Customers to live their Best Lives
and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

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Key Account Manager

R900000 - R1200000 Y Aspen Pharma Group

Posted today

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Job Description

Company Description
We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversified by geography, product and manufacturing capability.

Aspen is a dynamic organisation built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At aspen, not only do we source for the best talent, but we also provide a host of opportunities for continuous development.

The Group's key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established officesin over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.

OBJECTIVE OF ROLE
To manage allocated territory sales activities to achieve sales targets and ensure adequate and equitable product supply in the region. Coordinate customer and market development activities to optimize on the sustainable volume demand and responsible use of the products.

Key Responsibilities
The successful candidate will be responsible for the following:

  • Optimizing volume demand at Depo level through effective operational effort.
  • Facilitate the supply of products into the territory through coordination of orders across health care facilities in the territory.
  • Achieve and exceed monthly sales objectives as discussed and agreed with line manager.
  • Establish strong business relationships with all key customers to maximize sales growth
  • Ensure optimal territorial coverage in line with divisional needs
  • Information gathering and dissemination / understanding and prescribing trends
  • Regular updating of usage of major products
  • Analyzing trends and changes, using facility data and reports from company BIS.
  • Disseminate information on all new tenders to the respective facilities to plan and gather forecasting data.
  • Track demand pattern and inform demand planning timeously.
  • Initiate quotation business, secure stock and coordinate direct deliveries
  • Support stock allocation efforts with CLOs and NSM on DDVs for stock in short supply.
  • Coordinate customer tea room meetings, CMEs and conference in the region.
  • Prepare and submit reports for various aspects of the business as per the instructions from the NSM.
  • Prepare and present professional presentations to account on the performance and territory as and when required by management.
  • Maintain and manage records connected to the company compliance policy.
  • Maintain updated market databases.
  • Establish contacts with industry leaders, policy-makers and influencers to provide value added solutions.
  • Ensure customers have adequate stock holding of all products in line with provincial stock holding policies.
  • All queries are followed up and resolved in shortest possible time within divisional policy framework
  • Responsibility taken for credit returns, expired stock and damages at wholesalers.
  • Ensure optimal stock levels at facilities and seek to maximize the ROI.
  • Minimize and manage stock write off risk.
  • Customer issues are dealt with according to customer needs.

Strategic Negotiations

  • To achieve and exceed key sales objectives as discussed and agreed with line manager.
  • Ensure that Depots are optimally stocked in line with their stock holding policy.
  • Ensure that stock replenishment is done responsibly considering stock holding policy.
  • Drive replenishment at DDV sites as well as at Depot Institutions through bottom up data management
  • Ensuring all strategic engagements and negotiations become operationally visible through daily interaction and communication with territorial colleagues and management.
  • Ensuring adherence to new legislations, the marketing code and Aspen's values.

STOCK MANAGEMENT

  • Review QlikView for stock levels and manage stock write off risk by offering short dated stock.
  • Ensure that short dated stock gets offered first
  • Manage customer stock queries by reviewing stock on QlikView/Power BI model
  • Liaise with the CLO and NSM on stock queries and stock accepted by customers for releases.
  • Manage product recalls within the company SOP.

Educational Requirements

  • Matric / Grade 12
  • B Com/Diploma in/ Certificate in - Marketing/Finance/Project Management/B Pharm, or any other relevant management qualification.
  • Completed Inhouse sale/management training programme

Knowledge & Experience Requirements

  • 1-2 years pharmaceutical or medical sales or business development experience within the public or private hospital environment is advantageous.
  • Successful experience /understanding of the state tender business processes.
  • Computer literate
  • Presentation skills
  • Decision making, commercially astute, self-driven, Teamwork, planning and organizing, project management, presentation skills, strategic thinking, leadership skills, analytical thinking, influencing, innovative, relationship savvy
  • Knowledge of Business
  • Knowledge of processes
  • Recruitment and Selection
  • Policy and procedure
  • Finance knowledge
  • System knowledge
  • Product knowledge
  • Industry knowledge
  • Legislation and marketing code

Soft Skills Requirements

  • Commercial acumen
  • Project Management
  • Analytical skills and ability to prepare presentation slides.
  • Ability to mine information from company BIS
  • Ability to perform under pressure and meet deadlines
  • Verbal and written communication skills
  • Aptitude for continuous learning
  • Influential and impactful presentation skills
  • Adaptability and flexibility in a changing environment
  • Planning skills
  • Time management
  • Service orientation
  • Interpersonal skills
  • Communication skills
  • Selling skills
  • Team player
  • Initiative
  • Confidentiality
  • Empathy
  • Customer focused
  • Interpersonal sensitivity
  • Patience
  • Influence
  • Cultural sensitivity
  • Attention to detail
  • Logical thinking
  • Information seeking

Computer Skills Required
The applicant must be proficient in the various applications (Word, Excel and PowerPoint) within the Microsoft Office bundle.

The successful candidate must have a
valid driver's licence
and be able to travel as per the expectations of the role.

Aspen is committed to the principles of equal employment opportunity and suitably qualified job applicants are invited to submit their CV online on or before
10 May 2025
. Preference will be given to applicants from designated groups through a fair recruitment and selection process in accordance with laws governing employment equity, where such laws are applicable to the Aspen entity that will employ the successful candidate. If you have not heard from the HR department within 30 days of this advert closing, please consider your application unsuccessful.

Internal Applications must be completed using an Aspen mailing address after applicants have had informed their direct line managers of their application.

NO2
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Key Account Manager

R900000 - R1200000 Y Multiform Human Development

Posted today

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Position: Key Accounts Manager

Location: Johannesburg

Summary:

We are seeking a Key Accounts Manager to oversee and manage our key accounts in the cosmetic field. The ideal candidate will have a strong background in sales and account management, with a proven track record of driving revenue growth and building strong relationships with key accounts.

Responsibilities:

  • Develop and maintain relationships with key accounts in the cosmetic industry
  • Achieve sales targets and revenue growth objectives for key accounts
  • Collaborate with the sales team to develop and implement strategic account plans
  • Monitor market trends and competitor activities to identify growth opportunities
  • Provide excellent customer service and support to key accounts
  • Analyze sales data and trends to optimize pricing and promotional strategies
  • Coordinate with marketing and product development teams to ensure customer needs are met
  • Prepare and present regular account performance reports to senior management
  • Develop and execute account strategies to drive sales and profitability
  • Running competitor analysis

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field
  • Minimum of 5 years of experience in sales and account management in the retail industry, experience within

cosmetic industry will be an added advantage

  • Valid drivers licence
  • Willingness to travel as needed for customer meetings and industry events

If you are a self-motivated, results-driven individual with a passion for the cosmetic industry, we want to hear from you. Apply now by submitting your resume and cover letter detailing your relevant experience and qualifications.

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Key Account Manager

R900000 - R1200000 Y Levi Strauss & Co.

Posted today

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Job Description

Responsibilities
JOB DESCRIPTION
Create and develop Customer's Business Plans, co-lead year-end negotiations.

  • Develop, sell, and evaluate with the Customer the Joint Business Plans to deliver sales critical metrics and online presence metrics like content, description, Share of Search
  • Lead your portfolio to use internal funds to achieve sustainable volume and value growth.
  • Design and Execute Demand Creation Campaigns alongside our marketing team for your Categories and customers.
  • Demonstrate Customer's specifics knowledge for reliable input to LS&Co initiative planning and all administration of the accounts
  • Lead the deployment of multifunctional resources and funds against clearly defined Customer-specific value creation and online presence opportunities.
  • Perform operational work related to day-to-day business (i.e., volume forecasting, customer reports, updates on trade and competition, budgets management, order management etc.)
  • Analyze and recommend new ideas on how to improve sales in given categories. Build category in-depth understanding across the business.
  • Build collaborative business relationship with internal and external partners.

Additional Job Description
Desired profile:

  • A university degree/or 5 years direct experience.
  • 4-5 years of total work experience in key accounts management
  • Candidates from the apparel industry are preferable.

Functional Competencies

  • Should be numbers savvy
  • Ability to negotiate / influence
  • Sound analytical skills
  • Relationship management skills

Behavioral Competencies

  • Driven to Win: Creates profitable growth; demonstrates urgency and versatility; demands accountability for results
  • Externally Focused: Focuses on consumers, customers and competitors; Commits to the mutual success of internal and external partners (e.g., colleagues, customers, suppliers);
  • Innovative: Acts entrepreneurially; executes innovation and change; learns and adapts
  • Global Mindset: Drives for global leverage; fosters global brand stewardship; demonstrates cultural competence

Should you meet all the above requirements and wish to apply for the vacancy, please apply on the website.

Please also inform your Line Manager of your intent to apply for the position prior to the submission of your application.

As a responsible employer, Levi Strauss SA (Pty) Ltd is committed to and understands its responsibilities in terms of the Employment Equity Act of 1998. LSSA (Pty) Ltd is committed to employment equity and diversity in the workplace and welcomes applications from all individuals.

LOCATION
South Africa, Cape Town - Office

FULL TIME/PART TIME
Full time

Current LS&Co Employees, apply via your Workday account.

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  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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