What Key Accounts Jobs are in South Africa?
Showing 1217 Key Accounts jobs in South Africa
Key Accounts Manager (Logistics and Freight)
Posted 3 days ago
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Job Description
Key Responsibilities
Grow revenue through existing accounts and new business development
Build and maintain strong relationships with key customers
Manage customer retention and account acquisition initiatives
Negotiate rates, pricing structures, and contract renewals
Identify market opportunities, industry trends, and competitor activity
Resolve customer concerns and ensure service excellence
Monitor account profitability, billing accuracy, and debtor management
Drive continuous improvement through customer-focused process and technology enhancements
Minimum Requirements
Higher Certificate (NQF 5) in Sales, Marketing, Supply Chain, or a related field
Valid drivers licence and own reliable transport
Minimum 2 years experience in the airline, freight, logistics, or supply chain industry
Experience in account management, customer service, or business development
Knowledge of Winfreight Operations and Finance systems
Strong negotiation, communication, and relationship-building skills
Computer literacy (MS Office Suite)
Willingness to travel nationally and work extended hours when required
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Key Account Manager
Posted 10 days ago
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Job Description
Company and Job Description:
A well-established leader within the freight and logistics sector is seeking an experienced Key Accounts Manager to manage and grow a portfolio of strategic customers while identifying new business opportunities. This role combines account management, customer retention, business development, and commercial strategy to ensure sustainable revenue growth and exceptional customer satisfaction.
You will serve as the primary point of contact for key clients, ensuring their logistics requirements are met while proactively identifying opportunities to expand service offerings. This position offers excellent exposure to the airfreight and logistics industry, allowing you to build long-term client relationships and influence business growth through strategic account management.
Key Responsibilities:
- Manage and grow a portfolio of key customer accounts to achieve revenue and market share growth.
- Develop and maintain strong customer relationships through regular engagement, business reviews, and strategic account planning.
- Identify and secure new business opportunities within existing and prospective customer accounts.
- Promote value-added logistics, airfreight, and road freight solutions tailored to customer requirements.
- Negotiate pricing structures, annual rate increases, and service agreements with customers.
- Monitor customer activity, industry developments, and competitor trends to identify opportunities and mitigate risks.
- Resolve customer concerns and service-related issues by coordinating with operational and support teams.
- Manage customer contracts, renewals, and service-level agreements to ensure contractual compliance.
- Maintain accurate customer information, sales pipelines, and opportunities within CRM systems.
- Work closely with Finance to support debtor management and ensure accounts remain within agreed credit terms.
- Drive customer-focused technology enhancements and process improvements to improve service delivery and customer experience.
Job Experience and Skills Required:
Education:
- Higher Certificate (NQF Level 5) in Sales & Marketing, Supply Chain, Logistics, Business Management, or a related field.
- Valid Driver's Licence and own vehicle
Experience:
- Minimum 2 years' experience within the freight, logistics, airfreight, supply chain, or transportation industry.
- Previous experience in Key Account Management, Customer Relationship Management, Business Development, Sales, or Client Services.
- Experience managing customer accounts and driving revenue growth.
- Exposure to pricing negotiations, contract management, and customer retention strategies.
- Experience working with CRM systems and sales reporting tools.
Skills & Competencies:
- Strong relationship-building and stakeholder management abilities.
- Proven sales and business development capability.
- Excellent negotiation and presentation skills.
- Strong customer service and account management orientation.
- Ability to identify commercial opportunities and develop tailored solutions.
- Effective conflict resolution and complaint management skills.
- Strong organisational and time management abilities.
- Computer literacy including Outlook, Word, Excel, and PowerPoint.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Additional Requirements:
- Own reliable transport.
- Willingness to travel nationally.
- Ability to work extended hours when operational requirements demand.
- Professional, proactive, and customer-focused approach.
- Strong commercial acumen and problem-solving ability.
Apply now!
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Key Accounts Manager
Posted 11 days ago
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Job Description
This Company is a leading South African importer and distributor of tools and consumables.
Key offerings include band saw blades, circular saw blades, and engineering tools. They also supply state-of-the-art laser cutting and sheet metal equipment.
The Company serves engineering, manufacturing, and retail markets. Expansion into broader industrial retail networks offers further expansion opportunities.
What You'll Be Doing
- Manage and grow established nationwide retail accounts.
- Negotiate trade terms and pricing structures for retail chains.
- Develop strategic joint business plans with major account buyers.
- Oversee regional merchandising execution and stock product replenishment cycles.
- Analyze sales data to identify market share business growth.
- Hold a valid Matric certificate.
- Own reliable transport and valid drivers license.
- Possess five years of retail account management work experience.
- Apply expert negotiation skills regarding corporate volume business rebates.
- Understand large scale in store product retail merchandising strategies.
- Display experience pitching new product ranges to retail executives.
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Key Accounts Manager
Posted 12 days ago
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Job Description
- Develop strong relationships with architects, engineers, developers, and key industry stakeholders
- Conduct regular visits and engagements with design professionals and decision makers
- Present technical product solutions and specification guidance
- Participate in industry networking events and CPD presentations
Technical Specification & Product Expertise
- Promote the specification of the companys product solutions within architectural and construction projects
- Provide technical information, design support, and application guidance to professionals
- Develop a deep understanding of product applications, design trends, and installation requirements
- Maintain strong knowledge of relevant construction standards and technical specifications
Project & Opportunity Management
- Identify upcoming construction projects and opportunities for specification
- Track project timelines and engage with stakeholders throughout the project lifecycle
- Coordinate internally with production, logistics, and sales teams to ensure project delivery
- Monitor projects from specification through to completion
Market Intelligence & Business Development
- Maintain a strong understanding of market dynamics, competitors, and emerging opportunities
- Identify potential new product applications and market opportunities
- Ensure new products and solutions are introduced to the appropriate industry channels
CRM & Reporting
- Maintain accurate records of market interactions and opportunities within the CRM system
- Track specifications and project pipelines to ensure strong conversion rates
- Provide regular reports and market feedback to management
Minimum Requirements - Degree or Diploma in the Built Environment, Architecture, Construction Management, Engineering, or related field preferred
- 710 years experience within the construction, infrastructure, or built environment sector
- Proven experience in architectural specification or technical sales
- Strong understanding of construction project structures and industry stakeholders
- Experience working with CRM systems and project tracking tools
The Ideal Candidate - Strong relationship builder with credibility in the professional design community
- Technically minded with the ability to translate product features into design solutions
- Strategic thinker with strong commercial awareness
- Highly organised with strong project coordination ability
- Professional communicator capable of engaging with architects and technical stakeholders
This opportunity is ideal for someone who enjoys working at the intersection of design, technical expertise, and commercial strategy, influencing projects from concept through to completion.
If you are passionate about the built environment and enjoy working with architects and design professionals to shape project outcomes, we would like to hear from you.
#TechnicalSales #ArchitecturalSpecifier #BuiltEnvironment #ConstructionIndustry #BuildingYourFuture
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Key Accounts Manager
Posted 12 days ago
Job Viewed
Job Description
- Manage and maintain relationships with major retail accounts
- Oversee performance of a large product portfolio (±900 SKUs) across key clients
- Analyse product sales data, stock movement, and shelf performance
- Identify top-performing and underperforming products and drive corrective actions
- Monitor product lifecycle, shelf presence, and rotation within retail environments
- Work closely with buyers to optimise product ranges and listings
- Provide data-driven insights and reporting to internal stakeholders and clients
- Forecast demand trends and support planning based on sales data
- Coordinate with internal teams (production, logistics, and planning) to ensure product availability
- Ensure smooth execution of orders, stock replenishment, and delivery timelines
- Travel to Johannesburg as required to manage key accounts
- Proven experience in Key Account Management within retail or FMCG environments
- Strong analytical ability with experience managing large product ranges
- Experience working with major South African retailers (essential)
- Advanced Excel and data analysis skills
- Strong relationship management and communication skills
- Ability to work cross-functionally in a fast-paced environment
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Job Description
**Why join us?**
A career at embecta means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our employees can fulfill their life's purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth and life balance components - is designed to support the varying needs of our diverse and global employees.
As the National Key Account Manager, you will be responsible for managing strategic key accounts across South Africa, ensuring alignment with the Company goals. You will build and nurture relationships with national retail pharmacy chains, government health departments, and key healthcare stakeholders. You will travel extensively to support these relationships.
This role focuses on optimising net sales revenue, operating income, and market share, within the allocated trade spend budget. You will serve as the critical link between embecta and its key accounts, managing national pharmacy sales and government contracts, while driving value through data-driven insights, service excellence, and strategic collaboration
**Responsibilities**
+ Build, manage, and maintain trust-based relationships with key customers and stakeholders
+ Expand current account penetration by offering solutions that meet customer goals
+ Coordinate all aspects of account management, including demand planning, pricing, and contract compliance
+ Prepare regular progress reports, forecasts, and metrics using CRM tools (e.g., SFDC)
+ Act as the primary liaison between key customers and internal cross-functional teams (Logistics, Marketing, Regulatory)
+ Resolve queries, complaints, and product-related issues quickly and professionally Sales & Business Development
+ Drive sales in national pharmacy channels through tailored programs and promotions
+ Identify, qualify, and pursue new business opportunities, including cold leads and inbound enquiries
+ Develop and execute commercial proposals and business plans aligned to territory objectives
+ Collaborate on business development strategies and marketing campaigns
+ Monitor ROI and KPIs for account-specific initiatives and investments Government & Public Sector Engagement
+ Lead engagement with National Treasury, Department of Health (NDoH), and provincial procurement offices
+ Monitor tenders, coordinate bid responses, and ensure tender contract compliance
+ Build stakeholder relationships across public sector and healthcare forums Strategic Planning & Market Intelligence
+ Gather and analyse competitive, customer, and product data to inform strategy
+ Support marketing initiatives and digital campaigns tailored to South African needs
+ Provide input into KOL engagement plans and healthcare professional (HCP) outreach
+ Participate in local growth projects and initiatives aligned with embecta's strategic vision
**Qualifications & Experience**
+ Bachelor's degree in Business, Nursing, Life Sciences, or a related field (BSc/BA) -
+ Minimum 3+ years' experience in key account management or sales in the healthcare or pharmaceutical sector
+ Demonstrated experience working with retail pharmacy and/or government tenders in South Africa
+ Proven track record of meeting sales targets and managing large accounts
+ Competence in MS Office and CRM systems (SFDC experience preferred)
+ Valid South African driver's license and own reliable vehicle
+ Fluent in English (written, spoken, and reading); other South African languages an advantage
**Key Skills & Capabilities**
+ Strong time management, planning, and organisational skills
+ Ability to work independently and proactively with minimal supervision
+ Analytical and strategic thinking to interpret market data and trends
+ Excellent written and verbal communication skills
+ High integrity and ability to handle confidential information
+ Professionalism and resilience in a fast-paced environment
+ Strong interpersonal skills with the ability to build relationships across all levels
+ Ability to travel nationally as required - 50 %
embecta is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
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Key Account Manager
Posted 12 days ago
Job Viewed
Job Description
JOHANNESBURG GENERAL OFFICE
Job Description
The Key Account Manager role focuses on driving sales at the headquarters level. The role is crucial in establishing and maintaining strong relationships with customers, understanding their needs, and ensuring our products meet those needs. This job family plays a vital role in achieving our sales targets and contributing to our company's overall growth. This role involves working under direct supervision, focusing on specific tasks or segments within a brand, channel, or category. The individual will collaborate effectively within the immediate team and will be responsible for accomplishing tasks as an individual contributor with close supervision.
Key Responsibilities:
+ Supports and assists in executing sales strategies in team / organization.
+ Participates in the development and implementation of new ideas, techniques, procedures, services, or products under guidance.
+ Focuses on specific tasks or segments within a brand, channel, line, category or team / organization with clearly defined and narrow objectives.
+ Collaborates and networks effectively within immediate team or work domain as required to maximize job impact and personal learning.
+ Works under direct supervision, follows well-defined precedents and policies.
Job Qualifications
+ A bachelor's degree in business administration, marketing, or related field.
+ Strong interpersonal skills with the ability to build relationships with customers.
+ An understanding of sales strategies and techniques.
+ A desire to learn and grow within the organization.
+ Excellent communication skills both written and verbal.
+ Strong initiative and problem solving
+ Excellent MS Office Package skills (MS Excel specifically)
+ Positive attitude towards challenges and changes
+ Good interpersonal and multinational cooperation skills
+ Excellent analytical thinking and leadership skills
How much do you know about us?
We offer meaningful challenges day one and effective and constant training. Thus, we bring to bear the strengths of our employees and develop them to become phenomenal leaders. In addition, diversity is very important for us: we seek the most diverse talent so that we always know how to innovate to exceed the expectations of our 5 billion consumers in the world. Therefore, working with us is the best opportunity to do what you love, with constant challenges and to be recognized for its results. More than that, it's the ideal opportunity to help us touch and improve billions of lives in our world.
For over 180 years, we have built some of the world's most successful brands, including Ariel®, Tide®, Pantene®, Pampers®, and Gillette®. We believe in serving the consumer and ensuring our organization, talent and brand building reflects the diversity and needs of the approximate 5 billion people around the world we serve through our brands. We value leadership as well as deep understanding and offer fulfilling career opportunities that make us an unbeatable force in our industry.
We are an equal opportunity employer and value diversity at our company.
You'll not be discriminated on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Schedule
Full time
Job Number
R
Job Segmentation
Entry Level
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Key Account Manager
Posted 12 days ago
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Job Description
Job Purpose
The Key Account Manager is responsible for managing, growing, and retaining key national and regional foodservice accounts. This role focuses on driving sales growth, maintaining strong customer relationships, executing strategic negotiations, and ensuring excellent service delivery across all assigned accounts.
Key Responsibilities
Sales & Commercial Performance
- Target Achievement: Meet agreed budgets and sales targets while maximizing turnover, margin, profitability, and sustainable growth across assigned accounts.
- Strategic Growth: Develop and implement sales growth strategies aligned with organizational objectives and long-term business plans.
- Reporting & Analysis: Prepare and present comprehensive weekly and monthly reports covering sales performance, margins, profitability, budgets, and cost variances.
- Corrective Action: Identify barriers preventing the achievement of budgeted expectations and provide actionable feedback to implement corrective measures.
Account & Relationship Management
- Client Retention: Build, develop, and sustain strong, long-term relationships with key customers to retain business and minimize competitive risk.
- Tailored Solutions: Develop a thorough understanding of customer needs, requirements, and operational challenges to proactively propose mutually beneficial solutions.
- Communication Hub: Act as the primary communication link between key accounts and internal operations.
- Issue Resolution: Manage customer complaints professionally and resolve issues efficiently to maintain high levels of trust and loyalty.
Operations, Stock & Supply Chain Management
- Service Delivery: Ensure accurate and timely delivery of products and services to customers.
- Claim Management: Manage returned goods and process commercial claims timeously.
- Stock Optimization: Monitor stock availability and shortages, providing regular feedback to customers and management while ensuring portfolio stock targets are achieved.
- Demand Forecasting: Oversee stock holdings at depots and distribution centres, including replenishment planning and forecasting future demand to maintain optimal stock levels.
- Efficiency Improvement: Implement process improvements to maximize operational efficiency within the assigned portfolio.
Market Intelligence & Portfolio Development
- Metrics & Analytics: Prepare regular progress reports, demand forecasts, and key performance metrics for internal planning teams and clients.
- Market Insights: Analyse competitor activity and market trends, delivering structured insights to management.
- Commercial Negotiation: Negotiate pricing, promotions, and product listings in alignment with commercial strategies while continuously optimizing the SKU range.
Team Leadership & Development
- Staff Support: Manage, develop, and support sales representatives to ensure effective customer servicing, budget achievement, and relationship management.
- Feedback & Culture: Provide structured weekly and monthly performance feedback while fostering a collaborative, positive team environment.
Key Performance Areas (KPAs)
- Sales growth and profitability of key accounts.
- Customer retention and satisfaction metrics.
- Accurate demand forecasting and optimal stock management.
- Successful commercial negotiations and listing management.
- New business development within existing and prospective accounts.
Experience & Qualifications
- Experience: Minimum of 35 years of experience in FMCG Key Account Management.
- Industry Knowledge: Prior experience within the foodservice channel or the seafood industry is highly advantageous.
- Qualifications: Matric (Grade 12) combined with a mandatory Degree in Sales and/or Marketing.
- Systems Proficiency: Strong proficiency in SAP or similar ERP systems.
- Travel: Ability and willingness to travel locally as required.
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Business Development Manager (Key Accounts)
Posted 1 day ago
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Job Description
- Grow revenue and margin within assigned key accounts by expanding into new departments, contacts, and business units
- Develop and execute structured account growth plans with clear targets and weekly accountability
- Build and maintain multi-level relationships across procurement, technical, operations, and executive stakeholders
- Position the business as a strategic solutions partner, leveraging technology-driven tools and insights
- Maintain disciplined CRM usage: accurate logging of all interactions, opportunities, and follow-ups
- Collaborate closely with internal teams including operations, warehouse, and finance to ensure seamless customer delivery
- Identify and pursue new business opportunities within the broader ICT aftermarket
- Provide ongoing market intelligence including competitor activity, pricing trends, and customer feedback
- Represent the business at industry events, customer meetings, and supplier engagements with professionalism and authority
- 510 years B2B sales or key account management experience
- Proven track record of growing revenue within existing accounts (not only maintaining them)
- Experience working with large, complex organisations (e.g. service providers, resellers, enterprise clients)
- Strong understanding of solution-based or technical sales environments (ICT distribution or similar advantageous)
- Ability to navigate multi-stakeholder environments and build relationships at all levels
- Strong commercial acumen with understanding of margin, pricing, and value-based selling
- Excellent communication and presentation skills
- Self-driven with strong initiative and accountability
- Strong CRM discipline and pipeline management
- Ability to build structured account plans and sales strategies
- Commercial forecasting and opportunity management
- Understanding of technology-enabled sales tools and platforms
- Strong analytical and problem-solving capability
- Exposure to ICT distribution, aftermarket parts, or technical product environments (advantageous)
- Strong hunter mentality with a focus on growth and opportunity creation
- Highly competitive, results-driven mindset
- Strong relationship-building and stakeholder management skills
- Structured, disciplined, and process-driven approach to sales
- Adaptable and comfortable in a fast-changing, technology-led environment
- High resilience and persistence in pursuing long sales cycles
- Collaborative approach across internal teams
- Based in Gauteng with willingness to travel nationally as required
- Comfortable working in a fast-evolving, technology-enabled business environment
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Key Account Manager - Telecommunications
Posted 1 day ago
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Job Description
- Manage and nurture a portfolio of key business accounts within the telecommunications sector.
- Develop and execute strategic account plans to achieve sales targets and foster client loyalty.
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Identify opportunities for upselling and cross-selling new products and services.
- Conduct regular business reviews and performance check-ins with clients.
- Collaborate with internal technical and support teams to ensure seamless service delivery.
- Stay informed about industry trends, competitor offerings, and new technologies in telecommunications.
- Prepare accurate sales forecasts, reports, and client status updates.
- Represent the company professionally in all client interactions, fostering strong partnerships.
- Contribute to the strategic direction of client engagement in the Polokwane, Limpopo region.
- Minimum of 4 years of experience in key account management, preferably within the telecommunications or technology sector.
- Demonstrated success in managing large accounts, achieving revenue growth, and exceeding retention targets.
- Excellent communication, negotiation, and presentation skills.
- Strong understanding of telecommunications products, services, and market dynamics.
- Ability to build rapport and trust with clients at all levels.
- Proficiency in CRM software and sales management tools.
- Proven ability to work independently and manage a remote workload effectively.
- A Bachelor's degree in Business, Marketing, or a related field is advantageous.
- Residing in or having strong connections to the Limpopo region is a plus.
- Competitive salary with an attractive commission and bonus structure.
- Comprehensive health and retirement benefits package.
- Significant opportunities for professional development and career advancement.
- Work remotely, enjoying a flexible and balanced work-life integration.
- Be part of a leading innovator in the telecommunications industry.
- Access to ongoing training and industry certifications.
- Contribute to connecting businesses and communities in Limpopo .
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Explore key accounts job opportunities that match your expertise. These roles involve managing and growing relationships with an organization's most important clients. Key account managers act as the primary point of contact, working to understand client needs and deliver solutions.