6,936 Key Accounts jobs in South Africa

Johannesburg, South Africa Customer Service and Sales

Junior Sales Representative

We are seeking a dedicated Junior Sales Representative to assist in expanding our client base in and around Johannesburg.

Location: Johannesburg, South Africa

Employment Type: Full-time

• Client Acquisition: Identify and engage potential clients for our retainer-based business model.
• Sales Presentations: Showcase the benefits of our services to prospective clients.
• Relationship Building: Maintain strong client relationships through regular communication.
• Sales Targets: Meet and exceed sales targets by closing new deals and retaining existing clients.
• Reporting: Provide regular sales updates to management.

• Sales experience, particularly in healthcare or service industries, is a plus.
• Strong communication and interpersonal skills.
• Self-motivated, with good organisational abilities.
• Valid driving licence and reliable transportation.
• Be part of a growing company with training and development opportunities.
• Competitive salary with performance-based incentives.

Overview

This position is responsible to champion and drive the success of the specific brand’s products and solutions and to develop strategies with the goal of growing and maximizing the brands profits and share in the market while ensuring customers are satisfied.

1. Responsible to fully familiarise yourself with all company policies and procedures.
2. Attend meetings, conferences, trainings and seminars if and when needed.
3. Establish periodic goals and objectives, understand how they will be measured, receive feedback from the General Manager Western Cape and work towards achieving these agreed upon results within the stated time period.
4. Responsible for the promotion and sales of products and solutions at a national and international (where required) level across all market segments.
5. Responsible to understand market and customer.
6. Responsible for brand building, liaising with agencies, production of in-house promotional materials and publications, preparing press releases and organizing promotional activities.
7. Responsible for achieving sales targets and the planned increase of market share via excellent customer service, appropriate sales and marketing activities and effective stock management.
8. Maintain a current knowledge of market conditions and competition.
9. Responsible to maintain and grow the dealer network targeted by the brand’s products, services and solutions.
10. Responsible to maintain and grow the end user network targeted by the brand’s products, services and solutions.
11. Set up and deliver sales presentations, product / service demonstrations and other sales solutions to customers and various decision-making audiences.
12. Enter new customer data and update changes to existing accounts in the corporate database.
13. Establish and maintain ongoing rapport with existing and potential dealers and end users.
14. Investigate and troubleshoot customer service / product issues.
15. Appropriately communicate brand identity and corporate position to target markets.
16. Maintain an up-to-date knowledge of competitor’s products, services and solutions for comparison.
17. Answer questions and offer suggestions to customers based on a thorough knowledge of products, services and solutions offered.
18. Develop new accounts, maintain current accounts and expand the brand’s database of customers.
19. Responsible for weekly / monthly / quarterly sales data and reports.
20. Develop and maintain a routine calling schedule on existing customers and future customers.
21. Manage sales, margins, inventory levels, and purchasing to maximize profitability within the Brand.
22. Develop rollout guides, training materials, and implementation plans for new products if and when needed.
23. Identify opportunity across various market segments and develop action plans to improve performance in all market segments.
24. Develop reports for evaluating the profitability of products.
25. Track performance on all SKUs within the brand.
26. Develop sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
27. Develop a monthly promotional calendar to enhance sales and profits. Present promotional calendar to the General Manager Western Cape for approval.
28. Conduct dealer visits to monitor product performance and make recommendations.
29. Build and maintain end user relationships and develop action plans to improve brand demand and sales within the end user market.
30. Work closely with customers to determine their requirements.
31. Manage supplier relationships to include purchasing, the negotiation of rebate programs, as well as, tracking, and billing for rebates.
32. Develop forecasts to ensure proper inventories are maintained in the warehouse.
33. Maintain code of ethics, integrity and passion at all times.
34. Provide prompt and courteous customer service at all times.
35. Perform other duties as assigned.

• Johannesburg, Gauteng
• Permanent

We are seeking a highly energetic, experienced, and results-driven individual to manage and grow relationships with national auto groups and dealer clients within the group network. The ideal candidate will be responsible for achieving and exceeding revenue targets, providing exceptional client support, maintaining strong key customer relationships, and driving customer satisfaction and loyalty.

The Digital Account Manager is expected to collaborate with internal departments in order to optimise solutions and track market trends. The role is also responsible for being a Cars.co.za brand ambassador, whilst always championing the organisation’s culture and values.

• Experience in account management, sales, or business development.
• Strong understanding of marketing, online media, analytics tools, or relevant industry solutions.
• Bachelor’s degree in business, Marketing, Advertising, or a related field.
• Efficient in Microsoft Office Suite, in particular Powerpoint and Excel.
• Exceptional Communication skills.
• Ability to nurture and foster relationships at multiple levels.
• Medical Aid and Retirement Annuity benefits

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Selling products and services using solid arguments to prospective customers.

Cre8work

Tuesday, May 20, 2025

Rustenburg, South Africa

Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales.

• Financial KPA: Achieve sales targets as per the branch budget.
• Customer KPA: Secure more long-term contracts and protect existing contracts.
• Operational KPA: Ensure the right tools are available to operate and service customers.
• Activity goals vs. results KPA: Meet activity and sales targets through multilevel calling and new customer acquisition.

• Matric
• Basic Financial education
• Experience in sales and operations
• Earth mover tyre experience
• Driver’s license

• Policy and procedures
• Company products and services
• Basic financial knowledge
• Technical and commercial procedures
• Labour law
• Sales strategy and trends
• Mining charter
• Database and systems
• Customer service

• Sales skills
• People skills
• Project management skills
• Communication skills
• Report writing skills
• Negotiation skills
• Meeting skills
• Presentation skills
• Customer relations skills

• Entry level

• Full-time

• Sales and Business Development

• Advertising Services

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Overview

Are you a client-focused professional with a passion for luxury brands? We’re looking for an experienced Key Accounts Manager to join a prestigious luxury brand known for its innovation, elegance and excellence.

• Take full ownership of managing and growing strategic retail and wholesale accounts.
• Act as a brand ambassador, building strong relationships with key partners and ensuring the brand's premium positioning and commercial success.
• Develop and execute account strategies to drive revenue, profitability and brand visibility.
• Build and maintain long-term relationships with key retail partners and high-end clients.
• Manage sales targets, forecasts and budgets.
• Negotiate commercial terms, trade agreements and in-store activations.
• Work closely with marketing, merchandising and supply chain teams to ensure seamless operations.
• Analyse market trends, customer data and competitor activity to identify growth opportunities.
• Regularly visit key accounts and provide exceptional service and brand training to partners.

• BCom in Business Administration / Marketing

• Minimum of 7 years experience in a Key Account Management role, preferably in luxury fashion or jewellery
• Strong communication, negotiation and presentation skills
• Out of the box thinker with a passion for luxury and lifestyle brands

• Employment Type: Full-Time
• Department / Functional Area: Marketing
• Experience: years
• Vacancy: 1

If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable positions.

We also invite you to contact us to discuss other exciting career opportunities!

Required Education and Experience

• B Com or related Diploma
• Accounting skills will be an advantage
• 3 â 5 years related experience
• Good knowledge of administration, sales and general warehouse procedures
• Proven track record in customer relations
• MS Office at an advanced level.
• Ability to use database for recording and reporting
• Channel partner relationship knowledge
• Possession of a reliable vehicle and a valid driver’s licence
• Stock availability / LTI analysis
• Sales Revenue analysis
• Pricing analysis
• Accurate forecasting
• AR (Chargeback) management analysis

• Highly motivated with an outgoing personality with a focus on partner relationship building
• Demonstrated ability to assist with the development and execution of sales plans
• Excellent presentation skills with the ability to present to customers
• Willingness and ability to travel nationally and internationally when required
• Ability to manage multiple accounts and partners
• Communicate effectively, both orally and in writing
• Able to meet all deadlines and targets for the department
• Negotiation and administrative skills
• Ability to work under pressure

Sales Plan / Strategy

• Develop and implement strategy in line with company objectives
• Planning and ability to execute to achieve business plans (PPP)
• PIQ Planning QTRS
• Planning – marketing, advertise in store
• Work closely with Product Marketing to provide advice to projects that support partner-driven marketing events
• Gather and analyze competitor intelligence. Models, pricing, promotions, product placement strategies, NPI, etc
• Identify risk models and champion action plan process and monitor progress and / or success rate of action plan.

Creative Business Development

• Develop a unique way to grow the business with your customers
• Provide solutions to management when faced with challenges
• Liaise with corporate contacts, build and develop relationships
• To assist with the preparation of contractual agreements and ensure that these are fully adhered to
• Growing business and creating new opportunities
• Keep up to date with recent market and industry trends, competitors, and leading customer strategies

Accurate Forecasting

• Ensure enough stock of right staff to avoid LTI
• Monitor and ensure forecasting is in line with sales planning
• Continuously improving forecasting techniques, methods and approach to ensure they are aligned to company objectives
• Calculate weekly sell out forecast to account & model level based on data analysis, company MS / MP requirements and cooperative planning between KAM, Account Planner and Account Buyer
• Calculate and continuously adjust weekly sell in requirements to meet required Sell Out Forecast and WOS levels

Inventory

• Work closely with APM / DP and inbound departments on stock availability and requirements
• Work closely with outbound departments, in order to give feedback to Account Planner & KAM for Sell In delivery schedule / dates
• Give regular feedback to Account Planner and KAM on stock availability (qty / ETA) and possible stock outs or delays
• Monitor & analyze weekly SOH to account & model level
• Monitor & analyze weekly sell out results to account & model level
• Be informed of customer & Company promotional calendar to be used in sell out forecast process

Budget Controls

• Ensure delivery of return on investment and building of brand sustainability
• To ensure account meets its income targets as per set budget
• To effectively solve problems and manage risk to ensure achievement of targets

Pricing

• Negotiate pricing that would drive sales with Product Managers
• Keep abreast of market developments and competitors’ product pricing and activities and make recommendations

Strong Customer Relationships

• Managing the relationship between your company and the customer is a big responsibility.
• Handle accounts and build relationships
• Visit customers to maintain strong relationships
• Treat your customers as partners and challenge them to grow their business with your brands

Reports

• Provide sales reports and analysis as required
• To prepare presentations, proposals, plans, contact reports as necessary
• Analyze and report on results and effectiveness on promotions

Travel Requirements

• Will be required to travel to customers
• Office 20% External 80% of the working week
• Minimum of three nights away from home per month

Please only apply should you meet all of the requirements. Should you not receive any feedback from us with regards to your application after 2 weeks, please consider your application unsuccessful.

Our client is seeking a Key Accounts Manager in the electronics industry, based in Johannesburg.

Required Education and Experience :

• B Com or related Diploma
• Accounting skills will be an advantage
• 3 – 5 years related experience
• Good knowledge of administration, sales, and warehouse procedures
• Proven track record in customer relations
• MS Office at an advanced level
• Ability to use databases for recording and reporting
• Channel partner relationship knowledge
• Reliable vehicle and valid driver’s license
• Stock availability / LTI analysis
• Sales revenue analysis
• Pricing analysis
• Accurate forecasting
• AR (Chargeback) management analysis

Required Competencies :

• Highly motivated, outgoing personality, focused on partner relationship building
• Ability to develop and execute sales plans
• Excellent presentation skills for customer interactions
• Willingness and ability to travel nationally and internationally
• Manage multiple accounts and partners effectively
• Effective communication skills, both oral and written
• Meet all deadlines and targets
• Negotiation and administrative skills
• Work well under pressure

Duties and Responsibilities :

Sales Plan / Strategy

• Develop and implement strategies aligned with company objectives
• Plan and execute to achieve business goals (PPP)
• PIQ Planning for quarterly reviews
• Coordinate marketing and in-store advertising
• Collaborate with Product Marketing on projects supporting partner-driven marketing events
• Gather and analyze competitor intelligence
• Identify risks and monitor action plan progress

Creative Business Development

• Innovate ways to grow business with customers
• Provide solutions to management challenges
• Build and develop relationships with corporate contacts
• Assist with contractual agreements and ensure adherence
• Identify new business opportunities
• Stay updated on market trends, competitors, and customer strategies

Accurate Forecasting

• Ensure adequate stock levels to avoid LTI
• Align forecasting with sales planning
• Improve forecasting techniques regularly
• Calculate weekly sell-out forecasts based on data analysis and planning
• Adjust weekly sell-in requirements to meet forecasts and WOS levels

Inventory

• Coordinate with inbound and outbound departments on stock requirements
• Provide feedback on stock availability and delays
• Monitor weekly SOH and sell-out results
• Align with promotional calendars for forecasting

Budget Controls

• Ensure ROI and brand sustainability
• Meet income targets as per budget
• Manage risks and solve problems proactively

Pricing

• Negotiate pricing with Product Managers to drive sales
• Monitor market developments and competitors’ pricing

Strong Customer Relationships

• Manage and build customer relationships
• Visit customers regularly
• Partner with customers to grow their business

Reports

• Provide sales reports and analyses
• Prepare presentations and proposals
• Analyze promotional effectiveness

Travel Requirements

• Travel to customers as needed
• 80% of workweek external, 20% office
• Minimum three nights away per month

Please only apply if you meet all requirements. If you do not hear back within 2 weeks, consider your application unsuccessful.

Our client is seeking an experienced Key Accounts Manager to oversee our operations in the vibrant city of Boksburg, Johannesburg. As a key member of our team, you will be responsible for managing and nurturing relationships with our key clients in the dynamic fiber industry.

1. Develop and maintain strong relationships with key clients to understand their needs and requirements.
2. Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly.
3. Collaborate with internal teams to ensure the delivery of exceptional service and support to key clients.
4. Identify opportunities for upselling and cross-selling additional products or services to key accounts.
5. Provide regular reports and updates on key account performance and opportunities for growth.
6. Stay updated on industry trends and competitors to identify potential threats or opportunities.

1. Bachelor’s degree in Business Administration, Marketing, or related field (preferred)
2. Previous experience in a similar role, preferably in the telecommunications or fiber industry

1. Excellent communication and interpersonal skills
2. Strong negotiation and persuasion abilities
3. Proven track record of managing key client relationships and exceeding sales targets
4. Ability to work independently and as part of a team
5. Proficiency in Microsoft Office suite

Primary Purpose of the Job

• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquiring a thorough understanding of key customer needs and requirements
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal team
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Monitor and analyze performance metrics and suggest improvements
• Operating as the lead point of contact for any and all matters specific to your accounts
• Perform research and identify new potential customers and new market opportunities
• Provide timely and effective solutions aligned with clients’ needs
• Liaise with Marketing and Product Development departments to ensure brand consistency
• Stay up-to-date with new product launches/Waste management Solutions
• Manage all existing contracts
• Manage all Key accounts
• Manage, Present and report on all Clients Monthly, Quarterly and Annual reviews

• Experience in sales and providing solutions based on customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Strong verbal and written communication skills

• Assist with challenging client requests or issue escalations as needed
• Analyzing client data to provide valuable feedback and propose solutions to challenges
• Monitoring market trends and providing regular competitor feedback
• Highly goal-oriented, assertive and a hands-on problem solver
• Analyze and draw inferences from data

• Weekly Planning and Reporting of Key client meetings and feedback
• Yearly forecast of New developing key accounts based on Sales potentials
• Adding existing clients to key account structure
• Building monthly reports from available data of web portal
• Signing off and presentation of monthly reports done by Aftersales department.
• Liaising with Sustainability department on new projects and project timelines.

R 35000 - R 45000 - Monthly