10,029 Key Accounts jobs in South Africa
Key Accounts
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Company Description
Why Babble?
Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.
We are specialists in:
- Microsoft Modern Work
- Cybersecurity
- Contact Centre Technology
- Mobile Solutions
- Communications & Connectivity
With nearly 15,000 customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.
Join us on this exciting journey and let's achieve greatness together
About Us | Leading UK Cloud Solutions Provider | Babble
Job Description
Join Our Dynamic Team as a Key Accounts - Service Desk 2nd Line Engineer
Are you passionate about technology? Do you thrive in a fast-paced, innovative environment? At Babble, we're on a mission to to be our customer's most trusted advisor for cloud-based technologies. We're looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you
What will you be doing?
The Purpose of your role Operating as a predominantly desk-based technician providing world class service and support for clients and colleagues, troubleshooting, and diagnosing IT issues within SLAs, providing remote support to our clients and assisting in the monitoring and maintenance of their computer systems and networks.
Accountabilities and Deliverables:
- The timely and accurate logging of customers issues into the case management system
via both phone and email
- Responsible to ensure the quality of information recorded in the case management
system is relevant and accurate.
- Proactive management of own service desk queue, ensure case response and restore are
within service level agreements and to the highest quality.
- Troubleshoot and diagnose of IT issues, liaise with field team and clients where required
to determine and rectify issues in an efficient way.
- Provide exceptional support - you will conduct yourself in a helpful and proactive manner
ensuring clients concerns are listened to and addressed accordingly.
- If required, provide direct on-site field support for installations and support.
- Mentor, train and support colleagues to improve on
service offerings.
- Technical documentation
Core Competencies:
- Microsoft Exchange, O365, G Suite
- Azure AD/ AD
- Intune/ Autopilot
- Windows Troubleshooting
- Cyber Security - Antivirus
- Server management
- Networking (WAN/LAN), VPN, DNS, Routers/Switches/Firewalls
- Hardware troubleshooting
- Back and Restore, Disaster Recovery
- SAN/NAS experience (desirable)
- PowerShell (desirable)
What else looks good for this role:
- Confident telephone manner.
- An excellent communicator, with an ability to build rapport with customers.
- Good written and verbal communication skills.
- Being comfortable working in a fast-paced environment where the customer always
comes first.
- Be adaptable to change and flexible in your approach.
- Have a positive attitude and willingness to learn.
- Resilience and tenacity.
- Computer literacy – Word, Excel, Outlook and Teams and experience of working in a CRM
system, capable of learning new software if required. Qualifications
- Minimum of 2 – 3 years previous experience working in a service desk environment or
similar as a Level 2/3 technical support.
- Experience in dealing with customer queries over phone, email and in person
- Excellent understanding and experience of Microsoft products and relating technologies
- Excellent understanding and experience of Microsoft Windows Desktop and Server OS
- Experience of Mac OS/ Linux troubleshooting (desirable)
Additional Information
Why work for Babble?
- Risk cover; covering Life Cover, Critical Illness Cover, funeral benefits and some Disability benefits
- 22 days holiday Balance PLUS UK Bank Holidays - with increased annual leave based on length of service
- 5% allowance based on basic salary that can be towards Medical Aid.
- UPS provided to assist with load shedding (2-4hrs power for a laptop)
- Babble issued laptop
- Annual Company Celebrations
Home-Working Policy
- Your location will be home based, and you will require stable internet connection.
- It will be your responsibility to have a solution in place to mitigate loadshedding to ensure you are able to work your normal shifts effectively, working from a public space is not deemed a acceptable solution.
- As a home worker we expect you to have a suitable work set up, desk and a chair in a quiet space.
The recruitment journey
We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.
Direct Candidates Only
Babble | Leading UK Cloud Solutions Provider
Key Accounts
Posted today
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Job Description
The FSM is tasked with new business in the region, as well as maintaining and growing existing relationships and accounts. Weekly Call Cycles will be established to maximise the time spent in the trade. The role focusses on the full spectrum of on-consumption, corporate retailers, franchise outlets and independent liquor chains.
Focus Area 1
Administration
- Determine pre-call planning objectives
- Compile daily / weekly reports
- Manage sales and administration
- Handle customer and consumer complaints and queries
Focus Area 2
Sales
- Implement and develop promotional activity to drive consistent pull in relation to the channel management process
- Influence liquor retail pricing within segments
- Maintain stock levels within segments
- Using Commercial conversations/arguments/calculations to influence
- Influence the placement of our products to maintain the best cold and ambient space
- Manage B.T.L placements
Focus Area 3
Outlet Service
- Develop great business relationships
- Maintain customer call rate and frequency
- Conduct regular account reviews
Requirements of the Role:
- Post Matric Qualification in Sales/Marketing
- Minimum of 2 years' experience in Sales/Marketing within an FMCG environment; experience in the beverage industry is strongly preferred
- Valid unendorsed Code 8 driver's license
- Basic computer knowledge with proficiency in Microsoft Office
- Proven merchandising experience is advantageous
- Regional languages competence
- Proven track record of exceptional people leadership skills
Preferred Skills/Competencies:
- Persuasiveness and selling ability
- Exceptional verbal ability and communication skills
- Relationship Building
- Commercial Acumen
- People Management
Key Accounts Manager
Posted today
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When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025.
Responsible for high potential and high-performance strategic accounts. Ensures profitable margin levels and direct key account relationship of a vertical within the Sales Cluster. Drives the penetration of strategic accounts and their development. This includes upselling strategies to provide the widest possible range of products and solutions set from Vodacom Business Africa’s portfolio as well as appropriate churn prevention strategies to ensure that their strategic accounts remain Vodacom Business Africa’s customers.
Responsibilities- Executes strategic agenda by identifying, leading and closing strategic account opportunities
- Delivers insights-led capability to build trusted advisor status and push ‘Fixed’ products onto largely mobile accounts
- Responsible for being aware of competitor strategy, opportunity management and building competitive business models to maximise strategic account potential
- Interacts with products specialists to enhance opportunity development and engage them in pursuits and for specialist pricing
- Achieves the set higher financial targets with specific reference to Total Contract Value & gross margin for the allocated products and solution set, market share, net margin contribution and Net Promoter Score
- Responsible for attacking significant white space on strategic accounts that are currently under-penetrated
- Act as a ‘hunter’ to build networks and relentlessly chase large opportunities within the strategic accounts base
- Matric
- A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 10 yrs experience
- Minimum 8-10 years’ experience in Strategic Account Management
- Understanding of the Value Chain Analysis with regards to various customer businesses
- Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
- Understanding of business landscape with specific reference to the target market
- Account Management /Business Development of which 2 years should be in management role / global accounts/enterprise solution selling within multi-national companies (in at least one of the following areas – communications service provider, technology, financial, sectors)
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 10 October 2025. The base location for this role is Midrand, Vodacom Campus. The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
#J-18808-LjbffrKey Accounts Manager
Posted 2 days ago
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Our client is seeking an experienced Key Accounts Manager to oversee our operations in the vibrant city of Boksburg, Johannesburg. As a key member of our team, you will be responsible for managing and nurturing relationships with our key clients in the dynamic fiber industry.
Duties & Responsibilities- Develop and maintain strong relationships with key clients to understand their needs and requirements.
- Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly.
- Collaborate with internal teams to ensure the delivery of exceptional service and support to key clients.
- Identify opportunities for upselling and cross-selling additional products or services to key accounts.
- Provide regular reports and updates on key account performance and opportunities for growth.
- Stay updated on industry trends and competitors to identify potential threats or opportunities.
- Bachelor’s degree in Business Administration, Marketing, or related field (preferred)
- Previous experience in a similar role, preferably in the telecommunications or fiber industry
- Excellent communication and interpersonal skills
- Strong negotiation and persuasion abilities
- Proven track record of managing key client relationships and exceeding sales targets
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office suite
Key Accounts Manager
Posted 2 days ago
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Primary Purpose of the Job
- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquiring a thorough understanding of key customer needs and requirements
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal team
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Monitor and analyze performance metrics and suggest improvements
- Operating as the lead point of contact for any and all matters specific to your accounts
- Perform research and identify new potential customers and new market opportunities
- Provide timely and effective solutions aligned with clients’ needs
- Liaise with Marketing and Product Development departments to ensure brand consistency
- Stay up-to-date with new product launches/Waste management Solutions
- Manage all existing contracts
- Manage all Key accounts
- Manage, Present and report on all Clients Monthly, Quarterly and Annual reviews
Requirements and Skills
- Experience in sales and providing solutions based on customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Strong verbal and written communication skills
Main Tasks (Day to day Sales Management Tasks)
- Assist with challenging client requests or issue escalations as needed
- Analyzing client data to provide valuable feedback and propose solutions to challenges
- Monitoring market trends and providing regular competitor feedback
- Highly goal-oriented, assertive and a hands-on problem solver
- Analyze and draw inferences from data
Duties / Tasks
- Weekly Planning and Reporting of Key client meetings and feedback
- Yearly forecast of New developing key accounts based on Sales potentials
- Adding existing clients to key account structure
- Building monthly reports from available data of web portal
- Signing off and presentation of monthly reports done by Aftersales department.
- Liaising with Sustainability department on new projects and project timelines.
Package & Remuneration
R 35000 - R 45000 - Monthly
#J-18808-LjbffrKey Accounts Manager
Posted 3 days ago
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Overview
The role of the External Account Manager – Evar is to maintain and grow the given Rectron client base and ensure that the sales process is managed from the initial enquiry through to delivery. You are required to have a full understanding and knowledge of Rectron’s product and solution offering. You are responsible for driving run rate sales and building a managed pipeline with understanding the up-and-coming project deals Rectron should be involved in. It is important that you understand that you will be the face of Rectron, and you will need to represent Rectron in the best way possible, you will also need to drive our “Vision and Mission” statement in your day to day business. The External Account Manager – Evar will manage Rectron’s strategic partner base, the job requires that you form a strong partnership with an Internal Account Manager to drive key strategies and meet Rectron’s overachieving targets.
Primary Objectives- Customer Base: Managing the assigned customer base, building strong relationships and driving key product lines
- Assisting with ALL customer enquiries when needed
- Contact details to be updated on Customer Base and on ERP system
- Managing the credit limit available and cover where needed
- Ensure that accounts are current, and queries resolved
- Signing up new customers that meet the criteria
- Sales & Pipeline Management
- Adequately understand the order process on Rectron’s ERP system. Read customer requests carefully, ensuring that quotes are done quickly and accurately
- Ensure month on month growth in partner base across all brands
- Identify new markets, business opportunities, grow and service existing customers
- Ensure that the team pipeline is accurately up to date and maintain pipeline coverage in order to achieve monthly sales targets
- Work with the Rectron Product Management team to identify opportunities for growth across all Rectron brands
- Build, develop and maintain relationships with existing and new customers
- Represent Rectron at trade exhibitions, events and demonstrations
- Understand and successfully complete the sales cycle to meet monthly targets
- Should there be any queries on orders by partners, ensure that queries are raised with the correct department as quickly as possible and then providing all stakeholders with the necessary feedback
- Maintain a good level of knowledge across all Rectron product and solution offerings
- Online training must be up to date and completed when required
- Attending scheduled internal and external training sessions when needed (after 17:00 or weekends if needed)
- Share knowledge within the team using internal tools Identify client’s markets, design a sales strategy to fit each client’s requirements while advising clients on upcoming product developments
- Gather market and customer information and provide feedback on future buying trends
- Communicate in a clear and professional manner both internally and externally
- Ensure that all quotes are responded to within the Rectron SLA time frame
- Proactively communicate status updates to resellers, especially in times where there might be a delay in operations
- Clear communications with internal stakeholders (Product Managers, Warehouse, Admin etc.)
- Proactively keep your Sales Manager up to date with regards to your pipeline
- Minimum: Matric or higher education preferably Sales/IT qualification
- Microsoft Office 360
- Negotiation
- Effective Communication
- Problem Solving
- At least 2 years’ experience in an IT sales environment
- Proficiency in using Microsoft suite applications
- Relevant brand knowledge and excellent communication engagement
- Business acumen refers to a high level of alertness to the business landscape
- Strong customer relationships
- Self-motivated and driven to go beyond the sales targets given
Key Accounts Manager
Posted 3 days ago
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Job Description
Key Accounts Manager job vacancy in Stellenbosch.
Our client, a creative, fast-growing branding studio based in the heart of the Winelands. Is looking for a dynamic Key Accounts Manager / Client Service professional to join our team.
Key Responsibilities:
- Be the primary point of contact for your clients – understanding their needs and goals
- Build and maintain long-term relationships through regular communication and presentations
- Collaborate with internal teams (creative, strategy, production) to deliver impactful branding campaigns
- Manage timelines, budgets, and deliverables to ensure smooth project delivery
- Provide strategic insights and guidance based on industry trends and best practices
- Act as a liaison between clients and teams, ensuring alignment and clear communication
- Stay on top of industry trends and share valuable recommendations with clients
Requirements:
- Tertiary qualification in Marketing, Business Administration, Communications or a related filed
- Minimum 2 years’ experience in account management / client service within the branding, marketing, or advertising industry
- Proficiency in Microsoft Office and project management tools
- Excellent communication, presentation, and negotiation skills
- Strong project management skills – able to multitask and thrive under pressure
- Strategic thinker with a creative mindset and problem-solving ability
- Experience working with branding, marketing, or advertising campaigns (preferred)
- Collaborative team player, but confident working independently
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KEY ACCOUNTS MANAGER
Posted 9 days ago
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Overview
JUNIOR Key Accounts Manager
- Minimum 3-5 Years' AIRLINE experience in Sales & Marketing
- PowerPoint, MS Word & Excel
- b2b Space experience
- Responsible for Managing and Nurturing relationships with key clients.
- Attend Industry related Shows / Function / Seminars / Exchibitions
- Developing strategic account plans,
- Identifying growth opportunities,
- Resolving customer concerns,
- Achieving sales targets.
The ideal candidate will have a background in Sales and Marketing, with proven experience in account management and a strong focus on customer satisfaction.
Duties and Responsibilities- Develop and implement strategic account plans
- Build and maintain strong, long-lasting customer relationships
- Identify and secure new business opportunities
- Resolve customer complaints and issues in a timely manner
- Achieve sales targets and KPIs
Key Accounts Manager
Posted 16 days ago
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Job Description
Are you a dynamic relationship-builder with a passion for driving growth? Our client is on the hunt for a results-driven Key Accounts Manager to join their thriving Johannesburg team. This is your chance to take ownership of high-value customer relationships, open doors to exciting new opportunities, and shape innovative solutions that make an impact across multiple industries. If you thrive in a fast-paced environment and are ready to elevate your career, this role is tailor-made for you!
Responsibilities- Manage, retain, and grow strategic key customer accounts across multiple sectors, ensuring long-term partnerships.
- Proactively identify, develop, and secure new business opportunities to drive growth and expand the company’s market footprint.
- Collaborate closely with technical, design, production, and commercial teams to deliver tailored, fit-for-purpose packaging solutions.
- Analyse customer needs and prepare impactful proposals, contracts, and pricing strategies.
- Lead effective negotiations to achieve win-win outcomes and sustainable value for both customers and the company.
- Monitor market trends, competitor activity, and industry developments to identify emerging opportunities.
- Work collaboratively with internal teams to develop innovative go-to-market strategies and support successful project execution.
- Consistently achieve sales, revenue, and profitability targets.
- Grade 12
- Bachelor’s degree in BCom (Marketing / Business / Commerce) or Engineering (Mechanical, Industrial, Chemical, or related field).
- Proven track record in sales, key account management, and business development.
- Experience in packaging, FMCG, or manufacturing is advantageous.
- Technical aptitude and / or strong commercial mindset to support solution-driven selling.
- Willingness to travel as required.
- Valid drivers license and own transport.
Key Accounts Manager
Posted 24 days ago
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Job Description
Digital Key Accounts Manager - Cars.co.za We are looking for an experienced, passionate Digital Key Accounts Manager to join our team.
- Johannesburg, Gauteng
- Permanent
We are seeking a highly energetic, experienced, and results-driven individual to manage and grow relationships with national auto groups and dealer clients within the group network. The ideal candidate will be responsible for achieving and exceeding revenue targets, providing exceptional client support, maintaining strong key customer relationships, and driving customer satisfaction and loyalty.
The Digital Account Manager is expected to collaborate with internal departments in order to optimise solutions and track market trends. The role is also responsible for being a Cars.co.za brand ambassador, whilst always championing the organisation’s culture and values.
- Experience in account management, sales, or business development.
- Strong understanding of marketing, online media, analytics tools, or relevant industry solutions.
- Bachelor’s degree in business, Marketing, Advertising, or a related field.
- Efficient in Microsoft Office Suite, in particular Powerpoint and Excel.
- Exceptional Communication skills.
- Ability to nurture and foster relationships at multiple levels.
- Medical Aid and Retirement Annuity benefits