38 IT Transformation jobs in South Africa

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary
Transform the business to achieve its strategic objectives whilst integrating the core

business into the rest of the broader franchise (Retail Bank & Broader) to enable end-to-end

customer capability. This includes driving the business to achieve digital transformation by

leveraging emerging technologies and external capabilities where relevant (proptech/fintech)

positioning the business as a Product Category leader in the industry.

Job Description
Accountability: Strategic Change

• Lead the business programme planning and delivery of strategic initiatives (SI), continuous improvement initiatives (CI) ensuring quick and seamless time to value for the business and Retail Bank.
• Manage the relevant delivery teams to ensure the delivery of the required SI and CI portfolios.
• Plan and ensure optimal and effective management of portfolio governance, reporting structures and leading decision-making frameworks that enable the business to prioritize capabilities and initiatives.
• Ensure that all programmes and initiatives undertaken by the area conform to the Group's change methodology and practices.
• Action and drive a culture of proactive compliance in the function.
• Conduct root cause analysis, design, and implement mitigation plans to ensure Group is prepared for future disruption in production.

Accountability: Change Management:

• Drive People Change Strategy for the business aligning with strategic objectives and ensuring measurable outcomes

Accountability: Digital Transformation:

• In collaboration with business stakeholders, identifying business transformation opportunities, sizing, prioritizing key digital transformation initiatives
• Enable and execute on digital transformation initiatives for the business

Accountability: Business Integration:

• Integrating processes and capabilities enabling frictionless customer journeys and integrated value propositions that enable the broader franchise.

Accountability: Process Re-engineering & Improvement:

• Executing process-re-engineering and optimisation for the business therefore enabling the business to achieve strategic ambitions, improving business efficiency and productivity.

Accountability: Leading Talent & People Management

• Lead the team to deliver on Business Transformation for the business
• Coach, mentor, and manage team members toward driving business objectives and ensuring colleague development.
• Drive colleague experience and stability and create a culture of continuous improvement, excellence, and collaboration in line with Absa values.

Accountability: Stakeholder Engagement

• Create and maintain strategic relationships with key Partners (Includes FinTech PropTech, Industry bodies, Service Providers, (e.g., consultants), Suppliers, and other key stakeholders and other Absa entities.
• Establish and maintain professional relationships through networking with industry leaders, associations, regulators, and policy makers as well as business partners that are key for the business to achieve its strategic objectives.
• Manage internal and external strategic relationships by facilitating stakeholder feedback, communication interventions, problem solving, dispute resolution

Education:

• Bachelor's Degree
• At least 8 years -10 years minimum experience in Senior Role leading Business Transformation or Strategic Change (Industry: Banking or any other industry

Experience:

• Cross-functional and division collaboration demonstrating Enterprise Leadership
• Driving impactful continuous improvement
• Good exposure in technology environment
• Leading strategic change with integration complexity
• Strong Commercialization
• Check & Challenge business cases for business transformation
• Support commercial negotiations with key stakeholders for best commercial outcomes with vendors/suppliers for transformation initiatives
• Understand how business can maximise benefits realization & lead with benefits realization & time to value in collaboration with delivery partners and executives.

Education
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Empowering Africa's tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Transform the business to achieve its strategic objectives whilst integrating the core

business into the rest of the broader franchise (Retail Bank & Broader) to enable end-to-end

customer capability. This includes driving the business to achieve digital transformation by

leveraging emerging technologies and external capabilities where relevant (proptech/fintech)

positioning the business as a Product Category leader in the industry.

Job Description

Accountability: Strategic Change

• Lead the business programme planning and delivery of strategic initiatives (SI), continuous improvement initiatives (CI) ensuring quick and seamless time to value for the business and Retail Bank.
• Manage the relevant delivery teams to ensure the delivery of the required SI and CI portfolios.
• Plan and ensure optimal and effective management of portfolio governance, reporting structures and leading decision-making frameworks that enable the business to prioritize capabilities and initiatives.
• Ensure that all programmes and initiatives undertaken by the area conform to the Group's change methodology and practices.
• Action and drive a culture of proactive compliance in the function.
• Conduct root cause analysis, design, and implement mitigation plans to ensure Group is prepared for future disruption in production.

Accountability: Change Management:

• Drive People Change Strategy for the business aligning with strategic objectives and ensuring measurable outcomes

Accountability: Digital Transformation:

• In collaboration with business stakeholders, identifying business transformation opportunities, sizing, prioritizing key digital transformation initiatives
• Enable and execute on digital transformation initiatives for the business

Accountability: Business Integration:

• Integrating processes and capabilities enabling frictionless customer journeys and integrated value propositions that enable the broader franchise.

Accountability: Process Re-engineering & Improvement:

• Executing process-re-engineering and optimisation for the business therefore enabling the business to achieve strategic ambitions, improving business efficiency and productivity.

Accountability: Leading Talent & People Management

• Lead the team to deliver on Business Transformation for the business
• Coach, mentor, and manage team members toward driving business objectives and ensuring colleague development.
• Drive colleague experience and stability and create a culture of continuous improvement, excellence, and collaboration in line with Absa values.

Accountability: Stakeholder Engagement

• Create and maintain strategic relationships with key Partners (Includes FinTech PropTech, Industry bodies, Service Providers, (e.g., consultants), Suppliers, and other key stakeholders and other Absa entities.
• Establish and maintain professional relationships through networking with industry leaders, associations, regulators, and policy makers as well as business partners that are key for the business to achieve its strategic objectives.
• Manage internal and external strategic relationships by facilitating stakeholder feedback, communication interventions, problem solving, dispute resolution

Education:

• Bachelor's Degree
• At least 8 years -10 years minimum experience in Senior Role leading Business Transformation or Strategic Change (Industry: Banking or any other industry

Experience:

• Cross-functional and division collaboration demonstrating Enterprise Leadership
• Driving impactful continuous improvement
• Good exposure in technology environment
• Leading strategic change with integration complexity
• Strong Commercialization
• Check & Challenge business cases for business transformation
• Support commercial negotiations with key stakeholders for best commercial outcomes with vendors/suppliers for transformation initiatives
• Understand how business can maximise benefits realization & lead with benefits realization & time to value in collaboration with delivery partners and executives.

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Job Description

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

About Strategy& and Fit for Growth

Strategy&, PwC's global strategy consulting business, leverages the
Fit for Growth
approach to help organizations build differentiating capabilities, strategically manage costs, and realign their structures for sustainable growth. In today's climate of uncertainty, our solutions enable clients to strengthen their core, optimize operations, and unlock long-term value.

We enable our clients to cut costs and grow stronger at the same time. Our solutions assist companies to align their strategies with their capabilities, ensure the organisation structure is conducive to enabling workforce productivity to achieve the business strategy, and the business costs are reflective of the business strategy and operations for maximum efficiencies and revenues.

Job Purpose:

Lead and deliver high-impact business transformation initiatives applying Strategy&'s Fit for Growth methodology. This role requires a leader & strategic thinker with strong analytical capabilities, deep industry insight, and a proven track record in successfully selling and delivering impact-based engagements through operating model design, cost optimization, and business restructuring.

What's going to be expected of you:

• Sell and deliver end-to-end strategy-based transformation projects across industries.
• Conduct deep-dive diagnostics into business operations, cost structures, and organizational effectiveness.
• Develop and present strategic recommendations supported by data-driven insights and industry benchmarks.
• Face-to-face engagement and interaction with client and team
• Lead business development efforts, including proposal development, client relationship management, and opportunity identification.
• Collaborate with cross-functional teams and senior stakeholders to ensure alignment and successful delivery.
• Mentor and develop consultants, fostering a high-performance and inclusive team culture.
• Demonstrate resilience, agility and adaptability across client contexts and sectors.
• Experience in leading a team in the delivery of client engagements

Minimum Requirements
:

Education:

• Post graduate degree from a top tier University in either Engineering, Finance, Mathematics and/or Actuarial Science.
• CFA level 1/MBA - advantageous.

Experience & Technical Skills:

• Minimum years' strategic work experience with a reputable consulting firm.
• Demonstrated experience across the full consulting lifecycle: sales, delivery, and project closure
• Consulting experience in Financial Services, Telecommunications and Infrastructure Sectors.
• Advanced proficiency in analytics tools including excel, python etc.
• Proven track record in cost reduction, digital transformation, operating model redesign, and performance improvement.

Soft Skills:

• High emotional intelligence (EQ) and interpersonal effectiveness.
• Strong communication, facilitation, and presentation skills.
• Ability to lead and influence in complex, ambiguous environments.
• Entrepreneurial mindset with a proactive, solution-oriented approach.
• Collaborative team player who thrives in dynamic, fast-paced environments.

Job Description
We are seeking an experienced
Business Transformation Consultant
with a strong focus on
Business Process Automation
to advise clients in the Financial Services industry. This role involves re-engineering processes, leveraging modern technologies such as
GenAI, process mining, automation, robotics, and BPM tools
, and guiding clients in defining a clear roadmap toward their future business vision.

Key Responsibilities

• Advise clients on products, solutions, and strategies to solve complex challenges in the Financial Services industry.
• Reengineer business processes to align with organizational strategy and industry best practices.
• Support the creation of an organization's Business Vision and Blueprint, focusing on operational optimization.
• Define and outline a strategic roadmap for clients to achieve their future-state business model.
• Assist clients with solution selection, design, and implementation, including shared services and outsourcing solutions.
• Drive profitability improvements through cost management, reduced working capital, and increased asset utilization.
• Stay informed on industry trends, directions, and marketplace players to bring relevant insights to clients.

Requirements
Skills & Competencies

• Strong knowledge of the Financial Services industry, including current trends and challenges.
• Hands-on experience with GenAI, Automation, Robotics, BPM, Process Mining, Decision Engines, and related tools.
• Proven track record in business transformation and process reengineering.
• Ability to design and implement shared services and outsourcing solutions.
• Excellent problem-solving, advisory, and communication skills.

Contract Details

• Start Date: 01 October 2025
• End Date: 31 October 2025
• Duration: 1 Month (Contract)
• Location: Sandton

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Are you a
Business Development powerhouse
who fluently speaks the language of
Digital Transformation
? Can you walk into a meeting, immediately spot the gaps in a business' digital lifecycle and articulate a solution?

We are looking for a highly perceptive and driven individual to join our team as a Business Developer, focused entirely on the Digital space.

You'll be the linchpin who connects opportunity with our capability.

What you MUST posses:

• Deep, demonstrable understanding of the complete digital transformation cycle, from initial inception to final delivery.
• Full Stack Services knowledge in how each stream (Web Development, Paid Media, SEO, Data Analytics, Reputation Management, Design, UX) strategically fits into the overall digital transformation and e-commerce roadmap.
• SaaS Savvy familiarity with the Software-as-a-Service product landscape.
• Proven success in a B2B sales environment with strong commercial instincts and business acumen.

If you're ready to leverage your expertise to drive significant growth and help businesses truly
transform
, apply today.

The selected candidate will be responsible for supporting our Wealth digital advice team to drive innovation and enhancements of our digital advice tool, whilst also training and supporting advisers and adviser support staff.

Client and adviser engagement experience is beneficial and will be considered favorably.

Responsibilities:

· Train advisers for Wealth Advice Process Digital Tool through in-person and virtual sessions (e.g., MS Teams).

· Must be able to use XPLAN

· Part of the team that visit adviser offices during ongoing engagements to support digital adoption.

· Provide input on improvements and future development of the advice process.

· Drive enhancements of the digital tool, from planning through to implementation.

· Assist with development of simple, visually engaging presentations to explain complex advice concepts and tool functionality.

· Offer technical support to advisers, colleagues, and regional distribution teams regarding system-related queries.

· Must be able to interpret a financial needs analysis and cashflow results in digital financial planning tools.

· Create training materials – written guides or video tutorials – for digital advice tools.

· Test new digital enhancements and development to ensure functionality and quality.

· Contribute to the standardisation of advice processes and supporting documentation.

· Collaborate with cross-functional teams to define development requirements based on business needs and use cases.

· Prepare regular communications, reports, and presentations for management and advisers on the six-step advice process and digital tools.

Minimum requirements:

Qualification relating to Financial planning (CFP), Finance, Wealth management – completed or close to completion

2+ years industry experience - Financial planning/Wealth advice/Finance

Proficient in both spoken and written English and Afrikaans

Willingness to travel from time to time within South Africa

Computer literacy (MS Office), especially PowerPoint and Word and XPlan

Exposure to working directly with financial advisers would be advantageous

Recommended requirements:

Exposure to advisers and/or advised clients will be advantageous.

Job Type: Full-time

Pay: R30 000,00 per month

Application Question(s):

• Do you speak and write Afrikaans fluently
• Do you use XPLAN Soft ware
• Do you have 2 years in financial planning

Work Location: In person

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025.

The Digital Transformation Lead will be responsible for driving the digital transformation strategy within the Finance Operations and Credit & Risk departments. This role will focus on leveraging digital technologies to enhance operational efficiency, improve customer experience, and achieve cost savings:

• Strategic Leadership: Develop and implement the digital transformation strategy for Finance Operations and Credit & Risk.
• Innovation: Identify and evaluate new digital technologies and solutions to drive innovation and improve processes.
• Project Management: Lead and manage digital transformation projects from inception to completion, ensuring timely delivery and alignment with business objectives.
• Stakeholder Engagement: Collaborate with internal and external stakeholders to ensure successful implementation of digital initiatives.
• Performance Monitoring: Establish key performance indicators (KPIs) to measure the success of digital transformation initiatives and report on progress to senior management.
• Risk Management: Identify and mitigate risks associated with digital transformation projects.

Financial Reporting Assurance

• Strategic oversight, cross function collaboration, and continuous improvement on digital strategy within Finance.
• Developing best practices, routines and innovative solutions to improve levels of digitisation and quality of output. identify opportunities for digitisation using various technologies, which include, but not limited to Robotics Process Automation, Natural Language Understanding, Optical Character Recognition etc
• Identify opportunities for risk mitigation measures, and support implementation as needed.
• Identify strategy growth opportunities in the Intelligent Automation space

Manage the execution of strategic projects:

• Lead the prioritisation and implementation of digital transformation projects within Finance
• Effectively manage such projects, ensuring stakeholder buy-in and minimal disruption.
• Develop and implement communication plans to keep stakeholders informed of progress and anticipated outcomes.
• Drive the business case development and return on investment.
• Re-engineer and radically simply processes
• Own Citizen Development strategy in VSA Finance enabling large Scale Upskilling (AI and Intelligent Automation)

Performance Management and Reporting:

• Champion a data-driven culture within the finance department by promoting the use of data analytics tools and insights.
• Develop and implement dashboards and reporting systems that provide real-time financial visibility and support informed decision-making.
• Partner with data analysts to extract valuable insights from financial data to drive strategic initiatives.

Stakeholder Management:

• Build strong relationships with key stakeholders across the organisation, fostering a deep understanding of their needs and expectations.
• Collaborate with stakeholders identify and drive the development of solutions that would cater to their business needs.
• Effectively communicate the value and impact of digital transformation initiatives.
• Proactively address stakeholder concerns and ensure their satisfaction with service quality.
• Facilitate change management practices that ensure seamless adoption of Intelligent Automation strategy
• Lead, manage and, coach business process engineers and analysts

• Relevant certifications in digital transformation, such as Certified Digital Transformation Officer (CDTO) or Digital Transformation Professional (DTP), will be an advantage
• Project management certifications like PMP (Project Management Professional) or PRINCE2 can be beneficial
• Proficiency in digital tools and technologies.
• Strong understanding of data analytics, artificial intelligence, and other emerging technologies that can drive digital transformation.
• Minimum of 5+ years relevant experience in a finance and / or Credit and Risk environments (Essential)
• Proven experience in leading digital transformation initiatives within a large organization is crucial.
• Demonstrated success in managing complex projects and driving change is essential.

Job-Related Skill

• Project Planning
• Excellent facilitation skills
• Communication skills
• Change management
• Problem solving
• Teamwork
• The ability to explain complex information clearly and simply
• Operational excellence and attention to detail
• Ability to adapt quickly in a new environment and work on multiple systems/platforms

Job Knowledge

• Knowledge of Finance Operations as well as Credit and Risk environments.
• Technical knowledge/experience of process and reporting enhancements making use of robotics and digital tools
• Post go live support
• Excellent project management and leadership skills to inspire and lead a team towards achieving strategic goals.
• Strong stakeholder management skills to collaborate effectively with internal and external stakeholders.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 11 September 2025.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Role : Junior Digital Transformation Specialist

About dY/dX Digital:

We're a forward-thinking digital transformation consultancy dedicated to innovation through product and service design, future-of-work transformation, and digital optimisation. Since 2013, we've partnered with leading global companies including Vodafone, Google, Vodacom, VISA, MTN, Ericsson, Old Mutual and many others, transforming how they work and driving new product innovation. At dY/dX Digital, we champion ideation grounded in data and behavior - turning complex challenges into actionable opportunities.

There is no office. There is no leave policy. There is no corporate hive, no majestic marble-pillared building with oil-paintings, no HR department. No mid-level bosses. No fluff. No vanity. Just really smart people, with a range of deep skills, working on problems they find intellectually and creatively stimulating. 

We are nerds, geeks, goofs, cynics, movie critics, believers, artists, and quants, left-brain, right-brain, ENTP – INTJ, designers, coders, writers, analysts & spreadsheet jockeys. Most importantly, we are doers.
We make change happen

. Based in South Africa, but spread across the globe, we are all the pieces that work towards solutions for the really really hard questions with new approaches and global insights.

About You:

• Ideally, you have a degree and at least 3 years of professional experience in digital transformation and solution development.
• Bonus if you have experience in workflow and process automation, and/or in the marketing or creative advertising space.
• Strong interpersonal skills and the ability to excel in collaborative environments.
• Technical acumen to lead engagements with development teams and understand technical solutions for both low code systems as well as custom development and integrations.
• A drive for high quality outcomes, both in your own work and the work your teams create.
• Genuine curiosity about human behaviour, organisational change, and sustainable impact.
• Detail-oriented, methodical, and excellent at clearly communicating complex ideas.
• Passionate about creating innovative, impactful solutions that merge analytical thinking with creative problem-solving.
• Excellent communication, storytelling, journey mapping and documentation skills.
• Strong analytical and creative problem-solving abilities.
• Familiarity with digital transformation methodologies, change management principles, and agile practices.

Why Join dY/dX Digital:

• Collaborate on impactful, change orientated projects with leading global brands.
• Work within a culture that prioritizes creativity, curiosity, agility, and structured innovation.
• Join a consultancy that values structural and sustainable change—actively shaping solutions that reduce waste, drive efficiency, and enhance engagement.

If you're driven by challenges, passionate about meaningful change, and eager to innovate sustainably, we'd love to hear from you.

About the Role:

DY|DX digital has been helping companies transform their operating models to "
make work work better

" for more than 15 years. We design new processes that utilise technology to help companies make their ways of working more efficient, implement the technology in organisations and help them adopt that change. 

Whether it's automation or AI-based systems, people are critical in making systems actually work to deliver the end results. Change is hard, requiring learning new skills and processes. This job is all about helping people successfully make the transition to new systems and evolve those systems as the workplace changes. 

As a junior change specialist you will work with a group of clients and an internal team. You will gain deep insight into emerging technologies and the workflow processes that they are using and help implement the change plan to achieve adoption. 

This is a junior role and will be a good fit if you have up to three years of work experience in supporting change management activities, ensuring that new processes, tools, and updates are smoothly adopted and sustained.

Key Responsibilities:

• Direct contact with end users, training teams and new users on how to follow new processes and use the systems.
• Supporting change management activities, ensuring that new processes, tools, and updates are smoothly adopted and sustained.
• Reactive and proactive support to user issues
• Issue analysis, root cause determination and next actions
• Determining training topics through routine problem diagnosis and resolution.
• Escalating technical issues to the support team while liaising with them to drive resolution.
• Learning low-code development and systems concepts to empower you in analysing and explaining issues.
• Performing testing of systems when new functionality is released, with a focus on user experience and impact.
• Providing input into new workflows and system changes based on your experience with users and their challenges.
• Ensuring a positive user experience by empowering people with the skills and knowledge to use processes and systems confidently, thereby helping drive adoption and change resilience.
• Balance technical feasibility and behavioural change strategies for optimal solution effectiveness i.e. that is not just usable but used.
• Translate complex technical solutions into accessible language for clients and internal stakeholders.
• Develop and maintain detailed documentation of requirements, solution designs, and implementation plans.
• Ensure alignment of proposed solutions with clients' business objectives and growth strategies.
• Deliver high quality outcomes by working with the teams across the entire process to manage for successful implementation.

You would be a good fit for this if you:

• Enjoy helping to empower and upskill people:
• Have 1-3 years experience in related roles (training, support, low-code, consulting)
• Are a trainer who can explain things in a simple, easy to understand way
• Understand change management principles and can support individuals and teams through transitions
• Are a  patient person with soft skills including composure, adaptability, empathy, intuition, common sense, positive attitude and stress resistance
• Are a good communicator and even better listener
• Are a problem solver that likes puzzles and following breadcrumbs across activity centres on systems to figure out what transpired, what went wrong and what training will be required to prevent the issue going forward.
• Are interested in low-code tools and processes or are code-curious. You don't have to be a developer or want to be a developer, but there is a lot you can learn
• Are deeply analytical - you understand how to approach a problem and spot trends of similar challenges for which training and communication can be put in place.

What a day could look like:

• Testing new system functionality and preparing relevant
  training and change management materials

.
- Proactively engaging with lagging projects to increase adoption.
- Providing input into new workflows and system changes based on your experience with users and their challenges.
- Identifying training or change support required for specific issues.
- Participating in design meetings to help solve challenges and develop new solutions based on observed insights of behaviour
- Reviewing the support log (average 25–45 tickets/day) and triaging queries.
- Booking one-on-one sessions with users to provide hands-on guidance.
- Escalating complex technical issues to the support team and updating users.
- Conducting end-user and team training sessions on preventing recurring issues.
- Participating in design meetings to help solve challenges and develop new solutions
- Drafting a weekly support and change report that includes:
- - Volume and type of queries
- - Key behaviour insights and recommended training or change interventions

What you will get paid:

Salary: R24,000 - R30,000 depending on experience.

Serious stuff

Reporting: You will report into the project leads for the clients they are working on.

Work hours: Queries come in between 9:00 - 17:00, Monday to Friday. You will be expected to be available  to offer support in a timely manner when required. Some technical releases and testing needs to happen after hours or over weekends when users aren't on the system. 

Office: This is a remote-first position, but there are times where clients may need in-person support and training at their offices. We have flexible shared workspaces subscriptions for those that would like to go somewhere to work. You don't have to go there unless you need or want to.

Catering: If you are working from a shared workspace or meeting up with a colleague or client – coffee, lunch, snacks are a company expense. 

Qualifications: We like working with people who have done something interesting, who have tried something big and failed (or succeeded – that's also fine). A degree is preferable, we don't care in what field, but not essential.

Leave: In principle, you can take as much leave as you want. You are responsible to get things done though – so make sure you plan around it OR, just do a working holiday (i.e. go away but work for a couple of hours so support queries get a response timeously). We pay out your regulated leave every month either way. 

KPIs/OKRs: We figure out with you on a quarterly basis what needs to be done that is really important. That becomes your project for the quarter along all the other systems. If you do your job really well, you will end up automating/improving your processes so that they take up less time and you can find something else to do.

Career: With experience you may end up leading projects and consulting on others, being responsible is not more important than doing great work. You can get new roles, broaden your responsibilities and new challenges the more you prove yourself. Salaries go up as you get more responsibility and can deliver better quality work.

Head of Digital Transformation – Tyger Valley

Location: Tyger Valley

Industry: Fuel & Energy

Job Type: Full-time

We are looking for an experienced
Head of Digital Transformation
to lead an exciting digital journey for a well-established company in the fuel & energy sector. This senior role will be key in driving innovation, implementing cutting-edge technology, and aligning digital strategy with overall business goals.

Key Responsibilities:

• Develop and execute a
  digital transformation roadmap
  .
• Lead the adoption of
  automation, ERP, and cloud solutions
  .
• Ensure
  seamless integration
  of new technologies with existing systems.
• Drive
  data strategy and analytics
  for smarter decision-making.
• Enhance
  customer experience
  through digital channels.
• Manage
  change initiatives, training, and digital culture shifts
  .
• Oversee
  cybersecurity, compliance, and risk management
  .
• Foster
  collaboration, partnerships, and continuous innovation
  .

Requirements:

• 5+ years Proven experience in a similar senior role (CTO, CIO, IT Manager).
• Bachelor's degree in Computer Science, IT, or related field (Master's in Business Administration is an advantage).
• Strong
  project management expertise
  .
• Experience with
  modern ERP and cloud systems
  is a plus.

Salary: R per month.

.