108 IT Transformation jobs in South Africa

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Senior Manager – Business Transformation

.

EY’s Business Transformation team works with senior executives on their most pressing challenges to deliver tangible results. We are looking for accomplished, creative individuals who bring rigor, passion, and practicality to our growing team. This position involves collaborating with cross-functional teams, and implementing transformational initiatives to enhance efficiency, productivity, and profitability.

The infrastructure gap continues to be a constraint to economic growth and service delivery to the most vulnerable. , leaving the most vulnerable out of full participation in the economy. If you are passionate about delivering innovative , complex and transformative infrastructure investment solutions that create large-scale socio-economic transformation to drive inclusive economic growth, then you are the person we are looking to join our team.

As a member of the Business Transformation team, you will help clients to solve complex enterprise-wide issues by formulating strategic initiatives, redesigning organisations, transforming the operations and processes, and improving organisational performance. You will work with our clients to help solve their toughest challenges and deliver insightful recommendations that are rigorous in their grounding, creative in their selection, distinct to each client, and practical in their ability to be taken to market. You will be skilled at working with and through clients to ensure that they have full ownership of analysis as well as implementation.

The opportunity

We are currently seeking a highly motivated Senior Manager to help add value to our private and public sector clients on their complex infrastructure projects by helping them define, understand and manage risks associated with their projects through transformation strategies that add value, and ensure effective procurement and implementation of complex projects.

Your key responsibilities

• Manage more than one assignment at a time while demonstrating quality and consistency of performance in every assignment and the ability to Support the operations and governance of client's large/complex projects and programs by designing and implementing multi-year Project Management Offices (PMO) or Transformation Management Offices (TMO).
• Support clients to lead large scale planning and execution of strategic large/complex projects and programs e.g. transformational programs, large infrastructure projects
• Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams, with ability to adapt well to change and effectively communicate and present work products.
• Develop and execute comprehensive business transformation strategies that align with strategic goals and objectives.
• Apply knowledge and insights from client work and experience to wider business environment
• Lead and facilitate change management efforts by ensuring all stakeholders are engaged, informed, and supported throughout the transformation process.
• Use data-driven insights to make informed decisions, monitor progress, and measure the success of transformation efforts
• Plan and oversee the execution of transformation projects, including setting goals, defining project scopes, allocating resources, and managing timelines.
• Monitor budgets, schedules, work quality, scope and client deliverables and Identify potential risks and obstacles to engagement success, develop mitigation strategies, and adapt plans as needed.
• Work closely with various competencies and teams to ensure alignment and effective communication throughout the engagement and transformation process.
• Support the pursuit of new business opportunities, including building strong client relations, understanding client needs and EY solution offerings,
• Leverage existing relationships and build new ones to assist partners with generating new business opportunities and building relevant external networks and relationships.
• Demonstrate deep functional capabilities and professional knowledge, and stay current with industry and regulatory leading practices.
• Support the people development of the Business Transformation team by contributing to or leading training courses, recruitment, and team / wellbeing activities.
• Foster a culture of continuous improvement by encouraging feedback, identifying opportunities
• Share technical and other knowledge with the team drawing on previous experience and current learning.

.

To qualify for the role you must have

• MBA and/or professional certification (e.g. Pr. Eng/Tech , CPA, CFA, preferred.
• At least 10 years relevant work experience (consulting experience highly desired)
• Experience in one or more of the following: Strategy Project Management Office, Business Transformation, Capital Project/Programme Management, Capital/ Infrastructure Planning and Delivery Management, Revenue protection and enhancement, Operational turnaround and improvement, experience in delivering infrastructure PPP projects
• Ability to manage strategic and complex transformation and infrastructure projects
• Ability to apply analytical and conceptual thinking and provide structure to complex and ambiguous projects
• Effective time management and organisation skills , with ability to work under pressure while meeting the requisite quality delivery
• Strong commercial awareness and business acumen
• Excellent communication and interpersonal skills and ability to collaborate and work effectively

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link

Senior Manager – Business Transformation

.

EY’s Business Transformation team works with senior executives on their most pressing challenges to deliver tangible results. We are looking for accomplished, creative individuals who bring rigor, passion, and practicality to our growing team. This position involves collaborating with cross-functional teams, and implementing transformational initiatives to enhance efficiency, productivity, and profitability.

The infrastructure gap continues to be a constraint to economic growth and service delivery to the most vulnerable. , leaving the most vulnerable out of full participation in the economy. If you are passionate about delivering innovative , complex and transformative infrastructure investment solutions that create large-scale socio-economic transformation to drive inclusive economic growth, then you are the person we are looking to join our team.

As a member of the Business Transformation team, you will help clients to solve complex enterprise-wide issues by formulating strategic initiatives, redesigning organisations, transforming the operations and processes, and improving organisational performance. You will work with our clients to help solve their toughest challenges and deliver insightful recommendations that are rigorous in their grounding, creative in their selection, distinct to each client, and practical in their ability to be taken to market. You will be skilled at working with and through clients to ensure that they have full ownership of analysis as well as implementation.

The opportunity

We are currently seeking a highly motivated Senior Manager to help add value to our private and public sector clients on their complex infrastructure projects by helping them define, understand and manage risks associated with their projects through transformation strategies that add value, and ensure effective procurement and implementation of complex projects.

Your key responsibilities

• Manage more than one assignment at a time while demonstrating quality and consistency of performance in every assignment and the ability to Support the operations and governance of client's large/complex projects and programs by designing and implementing multi-year Project Management Offices (PMO) or Transformation Management Offices (TMO).
• Support clients to lead large scale planning and execution of strategic large/complex projects and programs e.g. transformational programs, large infrastructure projects
• Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams, with ability to adapt well to change and effectively communicate and present work products.
• Develop and execute comprehensive business transformation strategies that align with strategic goals and objectives.
• Apply knowledge and insights from client work and experience to wider business environment
• Lead and facilitate change management efforts by ensuring all stakeholders are engaged, informed, and supported throughout the transformation process.
• Use data-driven insights to make informed decisions, monitor progress, and measure the success of transformation efforts
• Plan and oversee the execution of transformation projects, including setting goals, defining project scopes, allocating resources, and managing timelines.
• Monitor budgets, schedules, work quality, scope and client deliverables and Identify potential risks and obstacles to engagement success, develop mitigation strategies, and adapt plans as needed.
• Work closely with various competencies and teams to ensure alignment and effective communication throughout the engagement and transformation process.
• Support the pursuit of new business opportunities, including building strong client relations, understanding client needs and EY solution offerings,
• Leverage existing relationships and build new ones to assist partners with generating new business opportunities and building relevant external networks and relationships.
• Demonstrate deep functional capabilities and professional knowledge, and stay current with industry and regulatory leading practices.
• Support the people development of the Business Transformation team by contributing to or leading training courses, recruitment, and team / wellbeing activities.
• Foster a culture of continuous improvement by encouraging feedback, identifying opportunities
• Share technical and other knowledge with the team drawing on previous experience and current learning.

.

To qualify for the role you must have

• MBA and/or professional certification (e.g. Pr. Eng/Tech , CPA, CFA, preferred.
• At least 10 years relevant work experience (consulting experience highly desired)
• Experience in one or more of the following: Strategy Project Management Office, Business Transformation, Capital Project/Programme Management, Capital/ Infrastructure Planning and Delivery Management, Revenue protection and enhancement, Operational turnaround and improvement, experience in delivering infrastructure PPP projects
• Ability to manage strategic and complex transformation and infrastructure projects
• Ability to apply analytical and conceptual thinking and provide structure to complex and ambiguous projects
• Effective time management and organisation skills , with ability to work under pressure while meeting the requisite quality delivery
• Strong commercial awareness and business acumen
• Excellent communication and interpersonal skills and ability to collaborate and work effectively

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Senior Manager – Business Transformation . EY’s Business Transformation team works with senior executives on their most pressing challenges to deliver tangible results. We are looking for accomplished, creative individuals who bring rigor, passion, and practicality to our growing team. This position involves collaborating with cross-functional teams, and implementing transformational initiatives to enhance efficiency, productivity, and profitability. The infrastructure gap continues to be a constraint to economic growth and service delivery to the most vulnerable. , leaving the most vulnerable out of full participation in the economy. If you are passionate about delivering innovative , complex and transformative infrastructure investment solutions that create large-scale socio-economic transformation to drive inclusive economic growth, then you are the person we are looking to join our team. As a member of the Business Transformation team, you will help clients to solve complex enterprise-wide issues by formulating strategic initiatives, redesigning organisations, transforming the operations and processes, and improving organisational performance. You will work with our clients to help solve their toughest challenges and deliver insightful recommendations that are rigorous in their grounding, creative in their selection, distinct to each client, and practical in their ability to be taken to market. You will be skilled at working with and through clients to ensure that they have full ownership of analysis as well as implementation. The opportunity We are currently seeking a highly motivated Senior Manager to help add value to our private and public sector clients on their complex infrastructure projects by helping them define, understand and manage risks associated with their projects through transformation strategies that add value, and ensure effective procurement and implementation of complex projects. Your key responsibilities Manage more than one assignment at a time while demonstrating quality and consistency of performance in every assignment and the ability to Support the operations and governance of client's large/complex projects and programs by designing and implementing multi-year Project Management Offices (PMO) or Transformation Management Offices (TMO). Support clients to lead large scale planning and execution of strategic large/complex projects and programs e.g. transformational programs, large infrastructure projects Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams, with ability to adapt well to change and effectively communicate and present work products. Develop and execute comprehensive business transformation strategies that align with strategic goals and objectives. Apply knowledge and insights from client work and experience to wider business environment Lead and facilitate change management efforts by ensuring all stakeholders are engaged, informed, and supported throughout the transformation process. Use data-driven insights to make informed decisions, monitor progress, and measure the success of transformation efforts Plan and oversee the execution of transformation projects, including setting goals, defining project scopes, allocating resources, and managing timelines. Monitor budgets, schedules, work quality, scope and client deliverables and Identify potential risks and obstacles to engagement success, develop mitigation strategies, and adapt plans as needed. Work closely with various competencies and teams to ensure alignment and effective communication throughout the engagement and transformation process. Support the pursuit of new business opportunities, including building strong client relations, understanding client needs and EY solution offerings, Leverage existing relationships and build new ones to assist partners with generating new business opportunities and building relevant external networks and relationships. Demonstrate deep functional capabilities and professional knowledge, and stay current with industry and regulatory leading practices. Support the people development of the Business Transformation team by contributing to or leading training courses, recruitment, and team / wellbeing activities. Foster a culture of continuous improvement by encouraging feedback, identifying opportunities Share technical and other knowledge with the team drawing on previous experience and current learning. . To qualify for the role you must have MBA and/or professional certification (e.g. Pr. Eng/Tech , CPA, CFA, preferred. At least 10 years relevant work experience (consulting experience highly desired) Experience in one or more of the following: Strategy Project Management Office, Business Transformation, Capital Project/Programme Management, Capital/ Infrastructure Planning and Delivery Management, Revenue protection and enhancement, Operational turnaround and improvement, experience in delivering infrastructure PPP projects Ability to manage strategic and complex transformation and infrastructure projects Ability to apply analytical and conceptual thinking and provide structure to complex and ambiguous projects Effective time management and organisation skills , with ability to work under pressure while meeting the requisite quality delivery Strong commercial awareness and business acumen Excellent communication and interpersonal skills and ability to collaborate and work effectively Select how often (in days) to receive an alert:EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. #J-18808-Ljbffr

Senior Manager – Business Transformation . EY’s Business Transformation team works with senior executives on their most pressing challenges to deliver tangible results. We are looking for accomplished, creative individuals who bring rigor, passion, and practicality to our growing team. This position involves collaborating with cross-functional teams, and implementing transformational initiatives to enhance efficiency, productivity, and profitability. The infrastructure gap continues to be a constraint to economic growth and service delivery to the most vulnerable. , leaving the most vulnerable out of full participation in the economy. If you are passionate about delivering innovative , complex and transformative infrastructure investment solutions that create large-scale socio-economic transformation to drive inclusive economic growth, then you are the person we are looking to join our team. As a member of the Business Transformation team, you will help clients to solve complex enterprise-wide issues by formulating strategic initiatives, redesigning organisations, transforming the operations and processes, and improving organisational performance. You will work with our clients to help solve their toughest challenges and deliver insightful recommendations that are rigorous in their grounding, creative in their selection, distinct to each client, and practical in their ability to be taken to market. You will be skilled at working with and through clients to ensure that they have full ownership of analysis as well as implementation. The opportunity We are currently seeking a highly motivated Senior Manager to help add value to our private and public sector clients on their complex infrastructure projects by helping them define, understand and manage risks associated with their projects through transformation strategies that add value, and ensure effective procurement and implementation of complex projects. Your key responsibilities Manage more than one assignment at a time while demonstrating quality and consistency of performance in every assignment and the ability to Support the operations and governance of client's large/complex projects and programs by designing and implementing multi-year Project Management Offices (PMO) or Transformation Management Offices (TMO). Support clients to lead large scale planning and execution of strategic large/complex projects and programs e.g. transformational programs, large infrastructure projects Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams, with ability to adapt well to change and effectively communicate and present work products. Develop and execute comprehensive business transformation strategies that align with strategic goals and objectives. Apply knowledge and insights from client work and experience to wider business environment Lead and facilitate change management efforts by ensuring all stakeholders are engaged, informed, and supported throughout the transformation process. Use data-driven insights to make informed decisions, monitor progress, and measure the success of transformation efforts Plan and oversee the execution of transformation projects, including setting goals, defining project scopes, allocating resources, and managing timelines. Monitor budgets, schedules, work quality, scope and client deliverables and Identify potential risks and obstacles to engagement success, develop mitigation strategies, and adapt plans as needed. Work closely with various competencies and teams to ensure alignment and effective communication throughout the engagement and transformation process. Support the pursuit of new business opportunities, including building strong client relations, understanding client needs and EY solution offerings, Leverage existing relationships and build new ones to assist partners with generating new business opportunities and building relevant external networks and relationships. Demonstrate deep functional capabilities and professional knowledge, and stay current with industry and regulatory leading practices. Support the people development of the Business Transformation team by contributing to or leading training courses, recruitment, and team / wellbeing activities. Foster a culture of continuous improvement by encouraging feedback, identifying opportunities Share technical and other knowledge with the team drawing on previous experience and current learning. . To qualify for the role you must have MBA and/or professional certification (e.g. Pr. Eng/Tech , CPA, CFA, preferred. At least 10 years relevant work experience (consulting experience highly desired) Experience in one or more of the following: Strategy Project Management Office, Business Transformation, Capital Project/Programme Management, Capital/ Infrastructure Planning and Delivery Management, Revenue protection and enhancement, Operational turnaround and improvement, experience in delivering infrastructure PPP projects Ability to manage strategic and complex transformation and infrastructure projects Ability to apply analytical and conceptual thinking and provide structure to complex and ambiguous projects Effective time management and organisation skills , with ability to work under pressure while meeting the requisite quality delivery Strong commercial awareness and business acumen Excellent communication and interpersonal skills and ability to collaborate and work effectively #J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Senior Manager – Business Transformation . EY’s Business Transformation team works with senior executives on their most pressing challenges to deliver tangible results. We are looking for accomplished, creative individuals who bring rigor, passion, and practicality to our growing team. This position involves collaborating with cross-functional teams, and implementing transformational initiatives to enhance efficiency, productivity, and profitability. The infrastructure gap continues to be a constraint to economic growth and service delivery to the most vulnerable. , leaving the most vulnerable out of full participation in the economy. If you are passionate about delivering innovative , complex and transformative infrastructure investment solutions that create large-scale socio-economic transformation to drive inclusive economic growth, then you are the person we are looking to join our team. As a member of the Business Transformation team, you will help clients to solve complex enterprise-wide issues by formulating strategic initiatives, redesigning organisations, transforming the operations and processes, and improving organisational performance. You will work with our clients to help solve their toughest challenges and deliver insightful recommendations that are rigorous in their grounding, creative in their selection, distinct to each client, and practical in their ability to be taken to market. You will be skilled at working with and through clients to ensure that they have full ownership of analysis as well as implementation. The opportunity We are currently seeking a highly motivated Senior Manager to help add value to our private and public sector clients on their complex infrastructure projects by helping them define, understand and manage risks associated with their projects through transformation strategies that add value, and ensure effective procurement and implementation of complex projects. Your key responsibilities Manage more than one assignment at a time while demonstrating quality and consistency of performance in every assignment and the ability to Support the operations and governance of client's large/complex projects and programs by designing and implementing multi-year Project Management Offices (PMO) or Transformation Management Offices (TMO). Support clients to lead large scale planning and execution of strategic large/complex projects and programs e.g. transformational programs, large infrastructure projects Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams, with ability to adapt well to change and effectively communicate and present work products. Develop and execute comprehensive business transformation strategies that align with strategic goals and objectives. Apply knowledge and insights from client work and experience to wider business environment Lead and facilitate change management efforts by ensuring all stakeholders are engaged, informed, and supported throughout the transformation process. Use data-driven insights to make informed decisions, monitor progress, and measure the success of transformation efforts Plan and oversee the execution of transformation projects, including setting goals, defining project scopes, allocating resources, and managing timelines. Monitor budgets, schedules, work quality, scope and client deliverables and Identify potential risks and obstacles to engagement success, develop mitigation strategies, and adapt plans as needed. Work closely with various competencies and teams to ensure alignment and effective communication throughout the engagement and transformation process. Support the pursuit of new business opportunities, including building strong client relations, understanding client needs and EY solution offerings, Leverage existing relationships and build new ones to assist partners with generating new business opportunities and building relevant external networks and relationships. Demonstrate deep functional capabilities and professional knowledge, and stay current with industry and regulatory leading practices. Support the people development of the Business Transformation team by contributing to or leading training courses, recruitment, and team / wellbeing activities. Foster a culture of continuous improvement by encouraging feedback, identifying opportunities Share technical and other knowledge with the team drawing on previous experience and current learning. . To qualify for the role you must have MBA and/or professional certification (e.g. Pr. Eng/Tech , CPA, CFA, preferred. At least 10 years relevant work experience (consulting experience highly desired) Experience in one or more of the following: Strategy Project Management Office, Business Transformation, Capital Project/Programme Management, Capital/ Infrastructure Planning and Delivery Management, Revenue protection and enhancement, Operational turnaround and improvement, experience in delivering infrastructure PPP projects Ability to manage strategic and complex transformation and infrastructure projects Ability to apply analytical and conceptual thinking and provide structure to complex and ambiguous projects Effective time management and organisation skills , with ability to work under pressure while meeting the requisite quality delivery Strong commercial awareness and business acumen Excellent communication and interpersonal skills and ability to collaborate and work effectively Select how often (in days) to receive an alert:EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. #J-18808-Ljbffr

Senior Manager – Business Transformation . EY’s Business Transformation team works with senior executives on their most pressing challenges to deliver tangible results. We are looking for accomplished, creative individuals who bring rigor, passion, and practicality to our growing team. This position involves collaborating with cross-functional teams, and implementing transformational initiatives to enhance efficiency, productivity, and profitability. The infrastructure gap continues to be a constraint to economic growth and service delivery to the most vulnerable. , leaving the most vulnerable out of full participation in the economy. If you are passionate about delivering innovative , complex and transformative infrastructure investment solutions that create large-scale socio-economic transformation to drive inclusive economic growth, then you are the person we are looking to join our team. As a member of the Business Transformation team, you will help clients to solve complex enterprise-wide issues by formulating strategic initiatives, redesigning organisations, transforming the operations and processes, and improving organisational performance. You will work with our clients to help solve their toughest challenges and deliver insightful recommendations that are rigorous in their grounding, creative in their selection, distinct to each client, and practical in their ability to be taken to market. You will be skilled at working with and through clients to ensure that they have full ownership of analysis as well as implementation. The opportunity We are currently seeking a highly motivated Senior Manager to help add value to our private and public sector clients on their complex infrastructure projects by helping them define, understand and manage risks associated with their projects through transformation strategies that add value, and ensure effective procurement and implementation of complex projects. Your key responsibilities Manage more than one assignment at a time while demonstrating quality and consistency of performance in every assignment and the ability to Support the operations and governance of client's large/complex projects and programs by designing and implementing multi-year Project Management Offices (PMO) or Transformation Management Offices (TMO). Support clients to lead large scale planning and execution of strategic large/complex projects and programs e.g. transformational programs, large infrastructure projects Demonstrate professionalism and confidence to deal with a range of stakeholder groups and management teams, with ability to adapt well to change and effectively communicate and present work products. Develop and execute comprehensive business transformation strategies that align with strategic goals and objectives. Apply knowledge and insights from client work and experience to wider business environment Lead and facilitate change management efforts by ensuring all stakeholders are engaged, informed, and supported throughout the transformation process. Use data-driven insights to make informed decisions, monitor progress, and measure the success of transformation efforts Plan and oversee the execution of transformation projects, including setting goals, defining project scopes, allocating resources, and managing timelines. Monitor budgets, schedules, work quality, scope and client deliverables and Identify potential risks and obstacles to engagement success, develop mitigation strategies, and adapt plans as needed. Work closely with various competencies and teams to ensure alignment and effective communication throughout the engagement and transformation process. Support the pursuit of new business opportunities, including building strong client relations, understanding client needs and EY solution offerings, Leverage existing relationships and build new ones to assist partners with generating new business opportunities and building relevant external networks and relationships. Demonstrate deep functional capabilities and professional knowledge, and stay current with industry and regulatory leading practices. Support the people development of the Business Transformation team by contributing to or leading training courses, recruitment, and team / wellbeing activities. Foster a culture of continuous improvement by encouraging feedback, identifying opportunities Share technical and other knowledge with the team drawing on previous experience and current learning. . To qualify for the role you must have MBA and/or professional certification (e.g. Pr. Eng/Tech , CPA, CFA, preferred. At least 10 years relevant work experience (consulting experience highly desired) Experience in one or more of the following: Strategy Project Management Office, Business Transformation, Capital Project/Programme Management, Capital/ Infrastructure Planning and Delivery Management, Revenue protection and enhancement, Operational turnaround and improvement, experience in delivering infrastructure PPP projects Ability to manage strategic and complex transformation and infrastructure projects Ability to apply analytical and conceptual thinking and provide structure to complex and ambiguous projects Effective time management and organisation skills , with ability to work under pressure while meeting the requisite quality delivery Strong commercial awareness and business acumen Excellent communication and interpersonal skills and ability to collaborate and work effectively #J-18808-Ljbffr

Executive: Business Transformation & Strategic Change

Join to apply for the Executive: Business Transformation & Strategic Change role at Absa Group

Executive: Business Transformation & Strategic Change

Join to apply for the Executive: Business Transformation & Strategic Change role at Absa Group

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Executive: Business Transformation & Strategic Change is a crucial value enablement role reporting to the Chief Operations Officer (COO). This role focuses on steering strategic change and business transformation within Business Banking. The incumbent will ensure effective project delivery, value realization, people change management, risk handling, and portfolio management aligned with the business's strategic goals. Additionally, the role demands driving business ownership of results and embedding change at the organizational level.

As a Senior Executive in the Absa Business Banking Chief Operations Office, you will excel in commercializing and monetizing strategies with a strong financial acumen. Your ability to leverage digital tools and technology to automate processes and generate commercial value will be paramount. With a focus on efficiency driven by automation, digitization, and cost optimization, you will consistently create demonstrated value for our clients.

Job Description

KEY FOCUS AREAS

• Lead Business Banking’s strategic transformation agenda to achieve future-state ambitions.
• Align the Strategic Initiatives Book of Work (SI BoW) with enterprise priorities for maximum impact.
• Establish robust governance, decision-making, and KPIs to enable insight-led execution and risk management.
• Design scalable frameworks and Centres of Excellence to institutionalize transformation capabilities.
• Champion agile methodologies to drive delivery efficiency and continuous improvement.
• Enable digital and operational model transformation through strategic partnerships and innovation.
• Translate strategic shifts into actionable plans ensuring sustained adoption.
• Collaborate across Exco, Group, and Business Units for cohesive, aligned execution.
• Foster a high-performing, accountable transformation team grounded in agility and excellence.
• Embed a future-focused, customer-centric mindset to drive meaningful, sustainable change.
  
  

Accountabilities

Strategy Formulation and Execution

• Align the Strategic Initiatives Book of Work (SI BoW) with Business Banking’s multi-year strategy.
• Translate strategic ambitions into business plans and execution roadmaps.
• Drive enterprise-wide transformation through structured delivery and change management.
• Cascade strategic goals and ensure alignment between business unit vision and functional priorities.
• Develop effective partnerships to enable business performance and sector-wide influence.
• Translate long-term strategic objectives into aligned business plans, execution roadmaps and key milestone measurements for the business area.
• Cascade strategic goals and ensure alignment between business unit vision and functional implementation priorities, setting clear short, medium and long-term milestones.
• Develop effective partnerships to enable business performance and contribute to sector-wide influence aligned with strategic initiatives.
• Respond to emerging policy and regulatory trends by adapting operational strategy and ensuring compliance alignment.
• Coordinate business enablement efforts for Business Banking, ensuring delivery capability across systems, processes, and teams.
• Track execution progress against key strategic initiatives and intervene to correct course where needed.
• Support transformation initiatives through structured programme delivery and change management practices.
• Provide expert advice and support in operating model, strategy, and value chain formulation and delivery alignment.
• Identify practices and technologies that provide competitive advantage and enable knowledge sharing and integration of practice areas.
• Undertake analysis of management and specialist information and guide reporting tool implementation to improve decision-making quality.
  
  

Customer Primacy

• Ensure transformation initiatives enhance the end-to-end customer experience.
• Leverage customer insights to shape transformation roadmaps and prioritise investments.
• Represent the voice of the customer in leadership forums to influence strategic priorities.
• Utilise customer data to improve processes and propositions.
• Instil customer-centric decision-making in teams.
• Interpret market and customer insights to inform operational plans and prioritise capability investments.
• Utilise customer data to improve processes and propositions, ensuring measurable customer value delivery.
• Instil customer-centric decision-making in teams, balancing experience and efficiency targets.
• Implement initiatives that improve customer engagement and retention through operational enhancements.
• Coordinate cross-functional initiatives to deliver consistent customer journeys and service quality.
• Represent the voice of the customer within leadership forums to influence service delivery priorities.
• Plan and deliver services that create a culture which aims to exceed customer expectations in all aspects of the business.
• Provide expertise in designing integrated frameworks to embed service excellence.
  
  

Sustainable Growth

• Lead the development of growth plans aligned with segment, enterprise, and ESG priorities.
• Partner across Strategy, Technology, and Operations for scalable growth initiatives.
• Monitor growth delivery and align initiative outcomes with financial and customer value targets.
• Evaluate financial and customer returns to ensure business viability.
• Develop business area growth plans aligned to segment and enterprise priorities.
• Work with business partners to define and execute on growth strategies and operational initiatives.
• Mobilise functional teams to deliver growth targets and embed performance accountability.
• Monitor growth delivery, resolving barriers and reinforcing strategic objectives at operational levels.
• Evaluate financial and customer returns on initiatives to ensure alignment with business viability.
• Formulate and develop multi-function operating frameworks that contribute to sustainable growth.
  
  

Client-Driven Innovation and Change

• Monitor competitive landscape and identify opportunities to improve products, services, or operations.
• Drive continuous improvement and innovation within the team to enhance customer outcomes.
• Shape client experience initiatives through project ownership and delivery responsibility.
• Lead operational change, ensuring readiness, engagement, and measured impact across delivery teams.
• Influence and communicate across all levels of the business to minimise resistance to change and ensure onboarding of target audiences.
• Scan the external environment to investigate alternative delivery models and offer innovative advice for competitive advantage.
• Drive change management activities across a single value chain for optimal adoption of change.
  
  

Leading Talent

• Lead, coach, and empower a high-performing team.
• Build organisational capability in agile delivery, change leadership, and stakeholder engagement.
• Align talent strategies with transformation demands and future readiness.
• Develop workforce capabilities to meet business plan execution requirements.
• Create inclusive team environments that support performance, well-being, and growth.
• Embed people processes and values into business routines, reinforcing a strong leadership culture.
• Develop workforce capabilities to meet business plan execution requirements and future readiness.
• Create inclusive team environments that support performance, wellbeing, and growth.
• Address escalated people issues and ensure application of performance and development processes.
• Develop future leaders through mentorship, stretch assignments, and tailored development experiences.
• Provide expertise and advice in the development and implementation of human capability and accountability frameworks across functions.
• Direct the development and implementation of human capability strategies to support people management priorities.
  
  

Operational Effectiveness

• Oversee governance forums, reporting cycles, and dashboards for strategic visibility and risk mitigation.
• Resolve cross-functional delivery barriers for seamless execution across business units.
• Leverage data insights to improve digital enablement, customer outcomes, and execution agility.
• Set financial and resourcing plans to enable business performance and track budgets.
• Represent the business area in operational forums and with delivery partners.
• Operationalise strategic goals into functional plans with clear deliverables, timelines, scorecards with team and individual KPIs to enable effective tracking of business and individual performance.
• Set appropriate financial and other resourcing plans to enable business performance, tracking against budgets and investments for both current and long-term strategic goals.
• Ensure integration across business units by resolving operational friction and dependencies.
• Represent the business area in operational forums and with delivery partners.
• Leverage data insights to improve operational effectiveness and customer outcomes.
• Continuously improve processes for agility, quality, and alignment with customer needs and digital tools.
• Identify problems and formulate alternate solutions to resolve value chain conflicts.
• Provide expert advice on operating model, strategy, value chain formulation, and business controls/governance frameworks.
  
  

Digital Adoption

• Execute digital initiatives and promote adoption of technologies that improve efficiency and user experience.
• Monitor digital platform performance and ensure integration with business processes and outcomes.
• Deliberately identify opportunities to digitise, automate, and implement solutions for customer primacy, innovation, and operational effectiveness.
  
  

Good Governance, Risk and Compliance

• Implement governance, risk, and compliance frameworks in business processes and team routines.
• Promote risk awareness and lead the response to regulatory changes and emerging issues.
• Support audit readiness and ensure operational teams adhere to compliance requirements.
• Define and consolidate the risk profile for the business unit, manage critical risks, and ensure resolution feedback to stakeholders.
• Enable the development and implementation of integrated corporate governance frameworks in areas of specialisation.
• Influence the implementation of effective internal controls systems and corporate governance practices.
  
  

Data Monetisation

• Apply data insights to support business planning and decision-making in the business area.
• Develop mechanisms to ensure data is collected, validated, and used to drive performance improvement.
• Oversee the explicit use of data and its inherent value to explore opportunities and guide decisions.
  
  

Stakeholder Management

• Manage relationships with key stakeholders to support aligned delivery and issue resolution.
• Ensure stakeholder expectations are managed and engagement is consistent with transformation priorities.
  
  

Qualifications And Experience

Education/ Qualification:

Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications (NQF8)

Field of Study:

• Banking, Business and Commerce
• Organisational Development
• Psychology
• Business Strategy
• Human Capital
• Change Management
• Portfolio and Programme Management
  
  

Work Experience:

• 12-15 years’ experience in a capability of critical importance to the bank.
• Track record of 5 years in a people management position in a large enterprise.
• Experience developing integrated customer-centric solutions while managing stakeholders across business areas.
• Exposure to digital transformation and data-driven decision-making.
• Proven success in driving strategy execution, transformation governance, and change capability.
  
  

COMPETENCIES

Leadership Competencies:

• Strategic Thinking
• Business Acumen
• Communication
• Influence
• Leadership
• Creativity and Innovation
• Delivering Results
• Adaptability
• Collaboration
  
  

Knowledge and Skills:

• Strong commercialisation and monetisation skills with an affinity for finance
• Digital affinity and dexterity that leverages technology to automate and create commercial value
• Mindset of efficiency driven by automation, digitization, and cost optimisation to create client value
• Strategic business transformation and enterprise change leadership
• Portfolio governance, prioritisation, and execution oversight
• Agile methodologies and change enablement frameworks
• Organisational readiness and change adoption strategies
• Performance tracking, benefits realisation, and value optimisation
• Executive stakeholder engagement and strategic influence
• Digital transformation awareness and adoption of enabling technologies
  
  

Education

Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Seniority level

• Seniority level Executive

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Banking and Financial Services

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Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Executive: Business Transformation & Strategic Change is a crucial value enablement role reporting to the Chief Operations Officer (COO). This role focuses on steering strategic change and business transformation within Business Banking. The incumbent will ensure effective project delivery, value realization, people change management, risk handling, and portfolio management aligned with the business's strategic goals. Additionally, the role demands driving business ownership of results and embedding change at the organizational level.
As a Senior Executive in the Absa Business Banking Chief Operations Office, you will excel in commercializing and monetizing strategies with a strong financial acumen. Your ability to leverage digital tools and technology to automate processes and generate commercial value will be paramount. With a focus on efficiency driven by automation, digitization, and cost optimization, you will consistently create demonstrated value for our clients.

Job Description

KEY FOCUS AREAS

• Lead Business Banking’s strategic transformation agenda to achieve future-state ambitions.

• Align the Strategic Initiatives Book of Work (SI BoW) with enterprise priorities for maximum impact.

• Establish robust governance, decision-making, and KPIs to enable insight-led execution and risk management.

• Design scalable frameworks and Centres of Excellence to institutionalize transformation capabilities.

• Champion agile methodologies to drive delivery efficiency and continuous improvement.

• Enable digital and operational model transformation through strategic partnerships and innovation.

• Translate strategic shifts into actionable plans ensuring sustained adoption.

• Collaborate across Exco, Group, and Business Units for cohesive, aligned execution.

• Foster a high-performing, accountable transformation team grounded in agility and excellence.

• Embed a future-focused, customer-centric mindset to drive meaningful, sustainable change.

ACCOUNTABILITIES

Strategy Formulation and Execution

• Align the Strategic Initiatives Book of Work (SI BoW) with Business Banking’s multi-year strategy.

• Translate strategic ambitions into business plans and execution roadmaps.

• Drive enterprise-wide transformation through structured delivery and change management.

• Cascade strategic goals and ensure alignment between business unit vision and functional priorities.

• Develop effective partnerships to enable business performance and sector-wide influence.

• Translate long-term strategic objectives into aligned business plans, execution roadmaps and key milestone measurements for the business area.

• Cascade strategic goals and ensure alignment between business unit vision and functional implementation priorities, setting clear short, medium and long-term milestones.

• Develop effective partnerships to enable business performance and contribute to sector-wide influence aligned with strategic initiatives.

• Respond to emerging policy and regulatory trends by adapting operational strategy and ensuring compliance alignment.

• Coordinate business enablement efforts for Business Banking, ensuring delivery capability across systems, processes, and teams.

• Track execution progress against key strategic initiatives and intervene to correct course where needed.

• Support transformation initiatives through structured programme delivery and change management practices.

• Provide expert advice and support in operating model, strategy, and value chain formulation and delivery alignment.

• Identify practices and technologies that provide competitive advantage and enable knowledge sharing and integration of practice areas.

• Undertake analysis of management and specialist information and guide reporting tool implementation to improve decision-making quality.

Customer Primacy

• Ensure transformation initiatives enhance the end-to-end customer experience.

• Leverage customer insights to shape transformation roadmaps and prioritise investments.

• Represent the voice of the customer in leadership forums to influence strategic priorities.

• Utilise customer data to improve processes and propositions.

• Instil customer-centric decision-making in teams.

• Interpret market and customer insights to inform operational plans and prioritise capability investments.

• Utilise customer data to improve processes and propositions, ensuring measurable customer value delivery.

• Instil customer-centric decision-making in teams, balancing experience and efficiency targets.

• Implement initiatives that improve customer engagement and retention through operational enhancements.

• Coordinate cross-functional initiatives to deliver consistent customer journeys and service quality.

• Represent the voice of the customer within leadership forums to influence service delivery priorities.

• Plan and deliver services that create a culture which aims to exceed customer expectations in all aspects of the business.

• Provide expertise in designing integrated frameworks to embed service excellence.

Sustainable Growth

• Lead the development of growth plans aligned with segment, enterprise, and ESG priorities.

• Partner across Strategy, Technology, and Operations for scalable growth initiatives.

• Monitor growth delivery and align initiative outcomes with financial and customer value targets.

• Evaluate financial and customer returns to ensure business viability.

• Develop business area growth plans aligned to segment and enterprise priorities.

• Work with business partners to define and execute on growth strategies and operational initiatives.

• Mobilise functional teams to deliver growth targets and embed performance accountability.

• Monitor growth delivery, resolving barriers and reinforcing strategic objectives at operational levels.

• Evaluate financial and customer returns on initiatives to ensure alignment with business viability.

• Formulate and develop multi-function operating frameworks that contribute to sustainable growth.

Client-Driven Innovation and Change

• Monitor competitive landscape and identify opportunities to improve products, services, or operations.

• Drive continuous improvement and innovation within the team to enhance customer outcomes.

• Shape client experience initiatives through project ownership and delivery responsibility.

• Lead operational change, ensuring readiness, engagement, and measured impact across delivery teams.

• Influence and communicate across all levels of the business to minimise resistance to change and ensure onboarding of target audiences.

• Scan the external environment to investigate alternative delivery models and offer innovative advice for competitive advantage.

• Drive change management activities across a single value chain for optimal adoption of change.

Leading Talent

• Lead, coach, and empower a high-performing team.

• Build organisational capability in agile delivery, change leadership, and stakeholder engagement.

• Align talent strategies with transformation demands and future readiness.

• Develop workforce capabilities to meet business plan execution requirements.

• Create inclusive team environments that support performance, well-being, and growth.

• Embed people processes and values into business routines, reinforcing a strong leadership culture.

• Develop workforce capabilities to meet business plan execution requirements and future readiness.

• Create inclusive team environments that support performance, wellbeing, and growth.

• Address escalated people issues and ensure application of performance and development processes.

• Develop future leaders through mentorship, stretch assignments, and tailored development experiences.

• Provide expertise and advice in the development and implementation of human capability and accountability frameworks across functions.

• Direct the development and implementation of human capability strategies to support people management priorities.

Operational Effectiveness

• Oversee governance forums, reporting cycles, and dashboards for strategic visibility and risk mitigation.

• Resolve cross-functional delivery barriers for seamless execution across business units.

• Leverage data insights to improve digital enablement, customer outcomes, and execution agility.

• Set financial and resourcing plans to enable business performance and track budgets.

• Represent the business area in operational forums and with delivery partners.

• Operationalise strategic goals into functional plans with clear deliverables, timelines, scorecards with team and individual KPIs to enable effective tracking of business and individual performance.

• Set appropriate financial and other resourcing plans to enable business performance, tracking against budgets and investments for both current and long-term strategic goals.

• Ensure integration across business units by resolving operational friction and dependencies.

• Represent the business area in operational forums and with delivery partners.

• Leverage data insights to improve operational effectiveness and customer outcomes.

• Continuously improve processes for agility, quality, and alignment with customer needs and digital tools.

• Identify problems and formulate alternate solutions to resolve value chain conflicts.

• Provide expert advice on operating model, strategy, value chain formulation, and business controls/governance frameworks.

Digital Adoption

• Execute digital initiatives and promote adoption of technologies that improve efficiency and user experience.

• Monitor digital platform performance and ensure integration with business processes and outcomes.

• Deliberately identify opportunities to digitise, automate, and implement solutions for customer primacy, innovation, and operational effectiveness.

Good Governance, Risk and Compliance

• Implement governance, risk, and compliance frameworks in business processes and team routines.

• Promote risk awareness and lead the response to regulatory changes and emerging issues.

• Support audit readiness and ensure operational teams adhere to compliance requirements.

• Define and consolidate the risk profile for the business unit, manage critical risks, and ensure resolution feedback to stakeholders.

• Enable the development and implementation of integrated corporate governance frameworks in areas of specialisation.

• Influence the implementation of effective internal controls systems and corporate governance practices.

Data Monetisation

• Apply data insights to support business planning and decision-making in the business area.

• Develop mechanisms to ensure data is collected, validated, and used to drive performance improvement.

• Oversee the explicit use of data and its inherent value to explore opportunities and guide decisions.

Stakeholder Management

• Manage relationships with key stakeholders to support aligned delivery and issue resolution.

• Ensure stakeholder expectations are managed and engagement is consistent with transformation priorities.

QUALIFICATIONS AND EXPERIENCE

Education/ Qualification:
Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications (NQF8)

Field of Study:

• Banking, Business and Commerce
• Organisational Development
• Psychology
• Business Strategy
• Human Capital
• Change Management
• Portfolio and Programme Management

Work Experience:

• 12-15 years’ experience in a capability of critical importance to the bank.
• Track record of 5 years in a people management position in a large enterprise.
• Experience developing integrated customer-centric solutions while managing stakeholders across business areas.
• Exposure to digital transformation and data-driven decision-making.
• Proven success in driving strategy execution, transformation governance, and change capability.

COMPETENCIES

Leadership Competencies:

• Strategic Thinking
• Business Acumen
• Communication
• Influence
• Leadership
• Creativity and Innovation
• Delivering Results
• Adaptability
• Collaboration

Knowledge and Skills:

• Strong commercialisation and monetisation skills with an affinity for finance
• Digital affinity and dexterity that leverages technology to automate and create commercial value
• Mindset of efficiency driven by automation, digitization, and cost optimisation to create client value
• Strategic business transformation and enterprise change leadership
• Portfolio governance, prioritisation, and execution oversight
• Agile methodologies and change enablement frameworks
• Organisational readiness and change adoption strategies
• Performance tracking, benefits realisation, and value optimisation
• Executive stakeholder engagement and strategic influence
• Digital transformation awareness and adoption of enabling technologies

Education

Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here .

By joining our rapidly growing Business Transformation practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.

What You'll Do:

• Collaborate with clients within the "Office of the CFO" to enhance the effectiveness of their finance function, driving improvements and delivering transformative outcome
• Conduct thorough assessments of the current state and envision the desired operating model, providing a clear roadmap for finance function optimization
• Implement organizational, process, and technology enhancements to achieve optimal Financial Planning and Analysis (FP&A) function and catalyze transformative changes
• Drive and provide support for Enterprise Performance Management (EPM) system projects, enabling clients to leverage advanced tools for streamlined financial planning and analysis
• Embrace an agile mindset to foster collaboration across business lines, working closely with cross-functional teams to drive successful project outcomes
• Maintain accountability for delivery quality and excellence, overseeing junior team members and proactively identifying, resolving, or escalating project issues
• Mentor team members by coaching colleagues, providing regular ongoing feedback and annual performance reviews, and helping project teams resolve complex issues
• Support the practice’s strategic direction by proactively monitoring industry trends, identifying emerging opportunities, and evaluating potential impacts
• Actively contribute to talent acquisition and retention efforts, participating in attracting, interviewing, and hiring top talent who embody our core values
• Actively participate in business development opportunities and market a full range of services to prospective clients including using existing relationships to generate new opportunities

What You'll Bring:

• 3+ years of experience in FP&A and consulting, demonstrating expertise in advising commercial companies and strategic decision-makers on financial matters
• Experience working with Enterprise Performance Management (EPM) systems implementations such as Oracle/Hyperion (Preferred), OneStream, Adaptive, Anaplan, Vena, Planful, or Prophix, contributing to a deep knowledge of EPM functionalities and their application in business contexts
• Knowledgeable in advanced analytical tools such as Tableau and Alteryx, as well as modeling skills in Microsoft Excel, enabling the execution of complex financial models for analysis and forecasting
• Ability to summarize key data into concise executive dashboards, providing actionable insights to drive informed decision-making
• Experience mentoring and developing junior team members and helping project teams resolve complex and multi-faceted issues
• Knowledge of various project management methodologies (e.g., Agile, Scrum, Lean, Waterfall).
• Strong attention to detail with the ability to think from a “big picture” perspective.
• Demonstrated track record of establishing credibility both internally and externally.
• Creativity, confidence, and an agile/adaptable mindset.
• High energy, enthusiasm, and an entrepreneurial spirit

Qualifications:

• B.Com / B.Com (Honors) in Finance, Accounting, Economics, Management Accounting
• CA, CPA, CFA, Certified Corporate FP&A Professional, or relevant certifications

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Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: .

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employeesand applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.

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