247 IT Skills jobs in South Africa

Position Summary
Industry:
IT & Internet

Job category:
Call Centre and Telesales

Location:
Randburg

Contract:
Permanent

Remuneration:
Market Related

EE position:
Yes

Introduction
The 24HR Critical Services Division is seeking a dynamic and proactive Skills Coach to drive continuous improvement in service delivery, staff development, and operational excellence. In this pivotal role, the successful candidate will be responsible for coaching, training, and supporting team members who operate in high-pressure, time-sensitive environments. The successful candidate will play a key part in ensuring that the team consistently delivers exceptional customer service, maximises system effectiveness, and strictly adheres to critical operational protocols.

Job Description

• Collaborate weekly with the Management Team to identify performance trends and service gaps.
• Propose and implement targeted training interventions to address identified gaps.
• Deliver targeted training sessions to enhance technical, operational, customer service skills and reinforce best practices.
• Develop and facilitate training programs tailored to 24HR operational needs.
• Compile monthly knowledge assessments aligned with critical service processes and systems.
• Participate in special projects and act as a change agent for strategic initiatives.
• Provide support to the Training officer in the Facilitation of the Training Programs.
• Provide process guidance and ensure compliance with SOPs and emergency protocols.
• Draft and present management reports on training outcomes and team performance.
• Monitor and evaluate training effectiveness and recommend improvements.
• Ensure all project deadlines and service-level commitments are met.

Minimum Requirements

• Minimum 3 years' experience in a Contact Centre or Critical Services environment.
• At least 2 Years experience within Tracker's operational framework.
• Accredited Assessor, Moderator, Facilitator, or Learning Material Designer (advantageous).
• Experience in coaching, mentoring, and training (advantageous).
• Strong knowledge of Tracker systems, products, and emergency response protocols.
• Proficient in Microsoft Office Suite.
• Experience with User Acceptance Testing (UAT) is advantageous.
• Excellent administrative, analytical, and business writing skills.

Benefits
Medical Aid

Providend Fund

Listing reference: track_

Listing status: Online

Apply by: 23 September 2025

Industry: IT & Internet

Job category: Call Centre and Telesales

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

The 24HR Critical Services Division is seeking a dynamic and proactive Skills Coach to drive continuous improvement in service delivery, staff development, and operational excellence. In this pivotal role, the successful candidate will be responsible for coaching, training, and supporting team members who operate in high-pressure, time-sensitive environments. The successful candidate will play a key part in ensuring that the team consistently delivers exceptional customer service, maximises system effectiveness, and strictly adheres to critical operational protocols.

• Collaborate weekly with the Management Team to identify performance trends and service gaps.
• Propose and implement targeted training interventions to address identified gaps.
• Deliver targeted training sessions to enhance technical, operational, customer service skills and reinforce best practices.
• Develop and facilitate training programs tailored to 24HR operational needs.
• Compile monthly knowledge assessments aligned with critical service processes and systems.
• Participate in special projects and act as a change agent for strategic initiatives.
• Provide support to the Training officer in the Facilitation of the Training Programs.
• Provide process guidance and ensure compliance with SOPs and emergency protocols.
• Draft and present management reports on training outcomes and team performance.
• Monitor and evaluate training effectiveness and recommend improvements.
• Ensure all project deadlines and service-level commitments are met.

• Minimum 3 years' experience in a Contact Centre or Critical Services environment.
• At least 2 Years experience within Tracker's operational framework.
• Accredited Assessor, Moderator, Facilitator, or Learning Material Designer (advantageous).
• Experience in coaching, mentoring, and training (advantageous).
• Strong knowledge of Tracker systems, products, and emergency response protocols.
• Proficient in Microsoft Office Suite.
• Experience with User Acceptance Testing (UAT) is advantageous.
• Excellent administrative, analytical, and business writing skills.

Medical Aid

Providend Fund

Job Description - Skills Development Facilitator (SDF)

Key Role:

The key role of an SDF within SDC Consult evolves around the following:

o Introducing allocated clients to SDC Consult Skills Training Services.

o Relationship building and maintenance which includes various skills services delivered and utilised
, client visits and information gathering for submissions.

o Ensuring successful WSP/ATR submission and Applying for Discretionary Grants.

o Advising on Employment Equity compliance and drafting Employment Equity reports.

o Additional Sales to clients regarding other SDC Consult product offerings. 

Minimum Job Requirements:

• Minimum Grade 12 Education.
• Degree / Diploma in Human Resource or Skills Development & Training is advantageous.
• Minimum 3 years in a similar administrative role, preferably within Skills Development.
• SDF (Skills development facilitator) qualification is advantageous.
• A strong understanding of the South African skills development landscape, including SETAs, WSP/ATR submissions as well as Employment Equity.
• Excellent written and verbal communication skills.

Key Competencies:

•   Organizing and Prioritizing

•   Relationship building and Team player

•   Supporting and Cooperating

•   Accuracy and Attention to detail

•   Proactive and Positive attitude

Permanent on-site position working hours 7am until 3pm or 8am until 4pm

Salary - Negotiable dependant on experience and market related

Availability - Immediate

Closing date for submissions - 10 September 2025

Send CV's to or

Mukuru
is a dynamic and fast-growing fintech business, dedicated to enabling access to financial services for emerging and underserved markets. We're on the lookout for a strategic and detail-oriented
Skills Development Partner
who is passionate about unlocking potential through learning. This exciting role is pivotal in delivering our talent development vision, while ensuring full compliance with legislative frameworks and contributing to our transformation agenda.

About The Role
As the
Skills Development Partner
, you will design, execute, and govern our skills development strategy across the organisation. You'll be the custodian of our learning compliance processes while partnering with internal and external stakeholders to build business-critical capabilities. This role is central to driving impactful initiatives—from learnerships and internships to strategic upskilling—and ensuring our reporting, SETA engagements, and BBBEE contributions reflect both excellence and innovation.

Key Responsibilities
Compliance & Governance

• Ensure full adherence to all relevant legislation, including the Skills Development Act, NQF Act, SAQA Act, BBBEE Act, and related labour laws
• Keep abreast of regulatory changes and communicate potential impacts proactively
• Manage audit readiness and mitigate compliance risk across learning interventions

Strategic Skills Development Delivery

• Collaborate with leadership and Human Capital Business Partners to align the annual Workplace Skills Plan with the business strategy
• Identify current and future critical skills gaps, and design solutions to close them
• Drive execution of learnerships, internships, apprenticeships, and leadership development programmes
• Facilitate the organisation's journey to become an accredited Learning Academy

SETA Engagement & Relationship Management

• Foster strong relationships with relevant SETAs
• Lead the preparation and timely submission of Workplace Skills Plans (WSP), Annual Training Reports (ATR), and discretionary grant applications
• Track progress and ensure the business leverages available funding opportunities

Reporting & Insights

• Oversee all statutory submissions and internal reporting related to skills development, employment equity, and BBBEE scorecard compliance
• Leverage data to build meaningful dashboards and analytics for decision-makers
• Use insights to refine programmes and demonstrate ROI on learning investments

Process & System Optimisation

• Evaluate and improve skills development processes and systems
• Champion automation and integration of tools that enhance efficiency and data accuracy
• Ensure seamless tracking and monitoring of learning outcomes

Advisory & Internal Enablement

• Serve as the internal subject matter expert on all matters related to learning compliance and best practice
• Train, guide and support managers and HC teams on the execution of development initiatives
• Act as a learning culture ambassador—ensuring development is seen as both a strategic and operational priority

Key Performance Areas

• Financial Prudence: Ensure cost-effective use of training budgets and resources
• Team Collaboration: Support internal teams with queries, system improvements, and knowledge-sharing
• Value-Add Delivery: Align development initiatives with People Strategy to drive organisational capability
• Learning Programme Management: Lead the execution and evaluation of learnerships, internships, and enterprise development projects
• SETAs & Grant Maximisation: Identify and manage discretionary funding opportunities and track grant recoveries

Qualifications
What You'll Need to Succeed

• Bachelor's degree in Human Resources, Learning & Development, Industrial Psychology, or related field (Required)
• Registered Skills Development Facilitator (SDF) accreditation (Essential)
• Project management certification or experience (Advantageous)

Experience

• Minimum 5 years in skills development or learning & development roles
• Strong experience managing WSP/ATR submissions and working with SETAs
• Experience in the Financial Services sector (Advantageous)
• Demonstrated involvement in BBBEE scorecard compliance (Skills Development pillar)
• Minimum 3 years in reporting and data analytics related to learning

Knowledge & Skills

• In-depth knowledge of SAQA, NQF, BBBEE, and SETA frameworks
• Expertise in designing and implementing impactful development programmes
• Strong reporting, data analysis, and storytelling skills (Excel, PowerPoint, dashboards)
• Excellent stakeholder engagement, facilitation, and negotiation skills
• Project management and change enablement capabilities

Core Competencies

• Strong facilitation, presentation, and communication skills
• Analytical, data-driven mindset with a bias for action
• Influential with strong interpersonal and stakeholder management skills
• Creative, innovative, and solutions-oriented
• Ability to work independently under pressure while meeting deadlines
• Passionate about continuous learning and human capital development

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited" Maybe you are just the future Mukurian we need
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS

Company Description

Labournet is a proudly South African company with over 28 years of innovation in payroll, HR and employment legislative compliance. We are driven by our mission to change the world of work by simplifying compliance, empowering people, and delivering technology-driven solutions. Our people are the key to this mission, and we invest in them to grow, innovate, and make an impact.

Job Description

We are currently looking for Skills & Equity Consultant in our Cape Town branch in Bellville to assist clients in identifying training needs and corresponding solutions, access Government funding for Learnerships, guide clients in their compliance with Employment Equity Legislation, submission of various crucial reports and ensuring that equitable opportunities are given to clients' staff, providing support for day-to-day compliance related queries and maintaining a solid relationship with clients.

You have the opportunity to improve compliance in this position.
Looking at the challenges the world is facing today Labournet's purpose has never been more relevant. So, whatever your role, if you share our passion for compliance, you'll be working towards creating a better and fairer future for all.

You are responsible for

Inclusive of, but not limited to:

• Apply concerted efforts to leverage training practices in a way that indicates return on investment for own clients
• Channel clients' training identified through various sources e.g. WSP and ATR interventions to Labournet and affiliated partners
• Identify training needs and resolve using suitable providers within Labournet training network
• Provide a broad range of consulting services to facilitate compliance with the Skills Development Act, Skills Development Levies Act, Employment Equity Act various SETA policies and guidelines for allocated client base
• Ensure delivery of services as per the dedicated SLA signed with each individual client in client base, to ensure client retention and satisfaction

You are a part of

Our people are experts in their field, who have a passion for what they do and constantly seek to exceed the expected standard. Our people pride themselves to deliver best practice

Qualifications

You'll need a customer-first mindset and the following skills to succeed in this role:

• A relevant Bachelor or BCom Degree in HR/ Industrial Psychology/ Business Management/ Financial Management or related field
• Experience with WSPATR and EE Submissions advantageous
• Experience in the service industry (delivery of services to other businesses or business units) advantageous
• Experience in the HR and/ or Financial industry (operational knowledge of processes) advantageous
• Experience in submitting EEA2 and EEA4 Reports to the Department of Labour advantageous
• Experience in submitting WSP and ATR to any SETA advantageous
• Experience or involvement within the Education, Training and Development function of any organization advantageous
• Experience in understanding legislative requirements for B-BBEE Compliance advantageous

Salary: R17850 CTC

Benefits:
As part of the Labournet team, you'll enjoy benefits designed to support your wellbeing and career growth. These include a wellness programme that covers up to 8 family members or friends, partner discounts, structured career paths, accredited training, study assistance, retirement and group risk benefits, hybrid work options for applicable roles, as well as a suit-up and vehicle branding allowance where relevant.

Take the next step in your career with Labournet – where people are empowered, purpose drives everything we do, and our platform enables real impact. If you're ready to grow, innovate, and help shape the future of work in South Africa, we'd love to welcome you to the team.

Additional Information

Why Join Labournet?

At Labournet, you're joining more than a company - you're becoming part of a platform built to empower people and drive purpose. With over 28 years of innovation in compliance and people solutions, we invest in our employees so they can grow, make a national impact, and help shape the future of work across South Africa.

What We Offer:

• You'll obtain a wealth of experience and knowledge at a much faster pace than you would in an internal compliance-focused role due to our national footprint across different industries.
• You'll have access to structured career paths, accredited training, performance coaching and mentorship to support your professional growth.
• You'll be part of a team that drives compliance and transformation across South Africa, giving your work real purpose and impact.
• You'll benefit from hybrid work options and a culture that supports work-life integration, because we believe wellbeing fuels performance.
• You'll enjoy competitive salaries, holistic benefits and a lucrative sales commission policy.
• You'll thrive in a collaborative, tech-enabled environment where we value output over hours and encourage innovation at every level.

How We Work?

Gone are the days of rigid office hours and long commutes. Our hybrid working model allows teams to co-create flexible arrangements that support productivity and personal wellbeing.

Who We Are:

Labournet is a proudly South African company offering integrated solutions in Payroll, Labour Law, Health & Safety, Transformation, Training, Technology and Commercial Compliance. We serve over 6,500 businesses nationwide, helping them stay compliant and competitive.

Job Feed:

We are looking for an experienced Skills Development Facilitator to join our training team at TSU Training Solutions, Cape Town.

Requirements:

Formal schooling and qualifications:

Grade 12.

Qualified and registered with SASSETA, PFTC Assessor and Moderator.

PSIRA Certification Grade A.

Experience:

SME on skills modules 1, 2, 3.

Presentation of Learnerships on NQF Level 3 / 4.

5 Years in the Private Security Industry.

Minimum of 5 Years' Experience in Training and Facilitation.

Minimum of 5 years registered and an active member with a SETA regulatory body.

Experienced Driver with a Code BE driver's license.

Special knowledge / skills and duties:

Computer Literacy

Skills Facilitation

ETDP Knowledge

Planning & Decision-Making Skills

Advanced Communication Skills

Knowledge of Unit Standards & Vocational programs

Knowledge of SETA requirements for student registration, tracking & POE preparation

Development of facilitation materials and assessment tools

Report on Writing Skills

Interpersonal skills:

• Customer Liaison

• Communication skills

• Reporting skills

• Conflict Management Skills

• Problem Solving Skills

Responsibilities:

• The Skills Development Facilitator will report for duty as determent by the BCEA.
• The Skills Development Facilitator with report for duty over weekends when required.
• The Skills Development Facilitator must ensure that all training equipment is maintained and returned in good working order as received.
• The Skills Development Facilitator must report any damage to equipment to the HoD.
• The Skills Development Facilitator is responsible for maintaining, in good order and up to date, the following (but not limited to):
• • Classrooms registers
• Learner records
• Assessment and Moderation records (PoE Documents)
• Content files (Learner material)
• The Skills Development Facilitator will be responsible for his/her immediate working area as well as the classrooms that are being used daily to deliver training.
• The Skills Development Facilitator will wear company Uniform and PPE associated with the class and practical activities.
• The Skills Development Facilitator will notify the HoD of any learners with learning disabilities, determined through classroom activities and provide additional support with the assistance of the Head of the Training Dept as and when needed.
• The Skills Development Facilitator must complete and submit training reports for each program precented.
• The Skills Development Facilitator will provide all the required paperwork for the Skills programs to the administrator to capture course details as required.
• The Skills Development Facilitator will provide all required paperwork for the induction programs to the administrator to capture details as required on the LMS.
• The Skills Development Facilitator must submit the assessment reports of the learners for every course to the HoD.
• The Skills Development Facilitator must identify and ensure that he/she immediately notifies the HoD of any concerns in terms of medical condition of learners before he/she starts with training programs.
• Upgrading of learner and skills training material and development of learner handbooks as guided by the appropriately skilled moderators appointed by the HoD.
• Compile and manage assessments of outcomes-based assessments for each unit standard taught.
• Assist with the SETA verification process and site visits as and when needed.
• Ensure that all PoE Documents are in good standing.

Remuneration:

Negotiable, depending on skills and experience.

Candidates should apply via the Breezy link provided on or before end of business 26 September 2025.

)

ALL RELEVANT QUALIFICATIONS, CV, ID TO BE ATTACHED AS REQUESTED.

Only applications received via the link will be evaluated.

Late applications will not be accepted.

Job Title: Workplace Skills Trainer

Location: Cape Town & Johannesburg (On-site)

Organization: talentmatch africa academy

About talentmatch africa academy

At talentmatch africa academy, we're equipping ambitious talent across the continent with the training, experience, and international exposure needed to land opportunities worldwide. We prepare young graduates and qualified professionals for long-term success in professional environments by providing guidance in employability, business, and digital skills.

Role Overview

We are seeking Workplace Skills Trainers in Cape Town and Johannesburg to train, mentor, and guide young graduates as they prepare to enter the workforce. This role involves delivering structured training sessions, coaching individuals, and equipping participants with interview, business, and digital skills.

This position is ideal for someone who is passionate about youth empowerment, professional development, and workplace readiness, with experience in training, facilitation, or coaching.

Key Responsibilities

• Facilitate engaging workplace skills sessions, including:
• Interview preparation, mock interviews, and CV guidance
• Basic business operations & professional etiquette
• Microsoft Word, Excel, and other digital skills
• Strategies for continuous self-development and upskilling
• Mentor participants individually and in groups, providing constructive feedback to build confidence and professionalism
• Manage difficult but supportive conversations to guide participants in correcting unprofessional behavior
• Foster a positive, disciplined, and growth-focused learning environment
• Track participant progress and report outcomes to program management
• Collaborate with the talentmatch africa academy team to adapt content to participant and industry needs

Critical Skills

• Experience as a Trainer and/or Facilitator
• Strong process and technology skills
• Effective time management and planning
• Ability to handle difficult conversations professionally

Technical Skills

• Using AI tools for business and training purposes
• Google Docs and cloud-based collaboration platforms
• CRM platforms (experience managing or tracking participants preferred)
• Business automation tools and workflow processes
• Understanding of business processes and operations

Qualifications & Experience

• Relevant qualification in Education, Human Resources, Business, Psychology, or related field
• At least 3–5 years' experience in facilitation, training, coaching, or youth development
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent communication, interpersonal, and coaching skills
• Passion for working with young people and supporting their professional growth

Why Join Us?

• Play a meaningful role in shaping Africa's future workforce
• Be part of a collaborative, purpose-driven team
• Gain experience in a high-impact youth development program

Requirements for Business Administrative Services, NQF Level 3 Skills Programme (3 Months):

• Matric
• Age: 18-30
• Disabled and Abled body persons
• Candidates must not be on another programme
• Candidates must have passed Mathematics Literacy and English First Language

Requirements for New Venture Creation, NQF Level 2 Skills Programme (6 Months):

• Matric
• Age: 18-30
• Disabled and Abled body persons
• Candidates must not be on another programme
• Candidates must have passed Mathematics Literacy and English First Language
• Candidates should bring along a business plan

Job Types: Temporary, Learnership

Contract length: 3-6 months

Work Location: In person

Skills Development Strategy & Planning- Develop and implement an annual Skills Development Plan aligned with business objectives and legal requirements.
- Conduct skills audits and training needs analyses in collaboration with HRBPs and departmental leaders.
- Ensure initiatives align with the Workplace Skills Plan (WSP) and Annual Training Report (ATR).
- Regulatory Compliance & Reporting
- Prepare and submit WSP and ATR reports to the relevant SETA.
- Ensure full compliance with the Skills Development Act, Employment Equity Act, and B-BBEE requirements.
- Maintain accurate training records, including attendance registers and assessments.
- Learnerships, Internships & Apprenticeships
- Design, implement, and manage learnerships, internships, and apprenticeships in collaboration with training providers and SETAs.
- Ensure compliance with all related contractual and legal obligations.
- Monitor programme effectiveness and learner progress.
- B-BBEE Alignment
- Lead and optimise performance on the Skills Development element of the B-BBEE scorecard.
- Collaborate with Transformation and Compliance teams to achieve spend and demographic targets.
- Support the B-BBEE audit and verification process with relevant data and documentation.
- Training Programme Management
- Identify and manage relationships with accredited training providers.
- Oversee delivery and quality of internal and external training programmes.
- Monitor training budgets and ensure ROI and alignment with rebate opportunities.
- Stakeholder Engagement
- Act as the main liaison for SETAs, QCTO, and other regulatory bodies.
- Provide guidance and support to internal stakeholders, including managers and employees, on skills development matters.
- Assist in developing Individual Development Plans (IDPs).
- Monitoring, Evaluation & Reporting
- Analyse and report on training metrics and skills development KPIs.
- Conduct post-training evaluations and impact assessments.
- Prepare regular updates for HR leadership, EXCO, and audit teams.
- Bachelor's degree in Human Resources, Education, Industrial Psychology, or a related field.
- Minimum of 7 years' experience in Skills Development or Learning & Development.
- Strong knowledge of South African labour and skills development legislation, including B-BBEE and SETA processes.
- Proven experience with WSP/ATR submissions, learnership management, and training ROI analysis.
- Certified Skills Development Facilitator (SDF).