142 IT Security Manager jobs in South Africa

Designation:

Information Security Manager | Waterfall, Midrand, Gauteng | Permanent

Category:

Information Technology

Job Level:

Professionally qualified and experienced specialists and mid-management

Posted by:

PSG Financial Services

Posted on:

03 Oct 2025

Reference Number:

POS08450

Closing date:

30-Oct-2025

Position Type:

Permanent

Location:

Waterfall Magwa Crescent

Overview:

VACANCY | INFORMATION SECURITY MANAGER | WATERFALL, MIDRAND, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

The Information Security Manager will lead PSG's cybersecurity strategy, governance, and operations across a hybrid cloud infrastructure. This includes managing Microsoft security capabilities, integrating firewall technologies, overseeing the Cyber Security Operations Center (SOC), and ensuring compliance with regulatory and industry standards. The role also includes managing BYOD risks, securing branch networks, and aligning with globally recognized frameworks such as the NIST Cybersecurity Framework and Joint Security Standards (JSS).

• Develop and maintain PSG's enterprise-wide cybersecurity strategy aligned with business objectives and regulatory requirements.
• Establish and enforce security governance frameworks, policies, and standards.
• Ensure alignment with the NIST Cybersecurity Framework (Identify, Protect, Detect, Respond, Recover) and Joint Security Standards.
• Lead the implementation of relevant security compliance initiatives.
• Collaborate with divisional CIOs and executive leadership to align security posture across business units.
• Monitor emerging threats, regulatory changes, and industry trends to inform strategic decisions.

• Design secure solutions for hybrid environments (on-prem + Azure).
• Integrate security into infrastructure and application projects.
• Manage identity and access controls, including Azure AD, MFA, and privileged access management.

• Manage day-to-day security monitoring, incident handling, and threat intelligence.
• Administer Microsoft 365 security features: Defender for Endpoint, Purview, Sentinel, Conditional Access, etc.
• Ensure endpoint, network, and cloud security controls are effectively implemented and monitored.
• Implement and enforce BYOD policies, including mobile device management (MDM), data loss prevention (DLP), and secure access controls.
• Secure branch office networks, including firewalls, VPNs, segmentation, and remote access protocols.

• Develop and manage the annual cybersecurity budget, including licensing, tools, training, and consulting services.
• Track and report on security-related expenditures, ROI, and risk mitigation outcomes.
• Support procurement and vendor management for security solutions.

• Oversee 24/7 SOC operations, ensuring effective threat detection, incident response, and escalation.
• Define SOC roles, workflows, and incident response playbooks.
• Integrate SIEM, SOAR, and threat intelligence platforms for proactive defense.
• Monitor and improve KPIs such as MTTD (Mean Time to Detect) and MTTR (Mean Time to Respond).
• Coordinate with external threat intelligence providers and law enforcement when necessary.

• Oversee the deployment, maintenance, and upgrade of security technologies including Microsoft 365 E3/E5 and Hailstone platforms.
• Ensure timely patching, configuration updates, and feature adoption.
• Maintain compatibility and integration of security tools with PSG's hybrid infrastructure.
• Document system configurations and update operational procedures regularly.

• Conduct regular risk assessments, vulnerability scans, and penetration tests.
• Ensure compliance with POPIA, GDPR, NIST CSF, JSS, and other relevant regulations and frameworks.
• Maintain a risk register and track mitigation actions.
• Coordinate internal and external audits and ensure timely remediation of findings.

• Lead organization-wide cybersecurity awareness programs.
• Deliver targeted training for IT, business, and executive teams.
• Promote secure behaviour and incident reporting culture.

• Build and lead a high-performing cybersecurity team, leveraging SOC analysts, engineers, and compliance specialists.
• Define clear roles, responsibilities, and performance expectations.
• Conduct regular coaching, performance reviews, and career development planning.
• Foster a culture of accountability, innovation, and continuous improvement.
• Promote cybersecurity awareness and ownership across all departments.

• Prepare operational, executive-level reports on security posture, risk exposure, and compliance status.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of IT Security experience, with 5+ years in a leadership role.
• CISSP, CISM, or equivalent
• Microsoft Certified: Cybersecurity Architect Expert
• GIAC Security Operations (GSOM) or equivalent SOC certification
• Familiarity with scripting (PowerShell, Bash) and automation tools.

• Microsoft 365 and SharePoint Online
• Proven experience in cybersecurity leadership within hybrid cloud environments.
• Deep knowledge of Microsoft 365 E3/E5 security stack and Hailstone technologies.
• Strong understanding of SIEM, SOAR, threat intelligence, and SOC operations.
• Experience managing BYOD environments and securing distributed branch networks.
• Familiarity with ISO/IEC 27001, ISO/IEC 2000, NIST, and CIS controls.
• Excellent communication, stakeholder engagement, and team leadership skills.
• Technical documentation

• Strong leadership and problem-solving skills.
• Attention to detail
• Decision making
• Leadership
• Attention to detail
• Resilience
• Good verbal and written communication skills
• Time management skills
• Deadline driven

Candidates interested must apply here by no later than 30 October 2025 OR browse available PSG Careers vacancies

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit

Designation: Information Security Manager | Waterfall, Midrand, Gauteng | Permanent

Category: Information Technology

Job Level: Professionally qualified and experienced specialists and mid-management

Posted by: PSG Financial Services

Posted on: 03 Oct 2025

Reference Number: POS08450

Closing date: 30-Oct-2025

Position Type: Permanent

Location: Waterfall Magwa Crescent

Overview
VACANCY | INFORMATION SECURITY MANAGER | WATERFALL, MIDRAND, GAUTENG | PERMANENT
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job Description
The Information Security Manager will lead PSG's cybersecurity strategy, governance, and operations across a hybrid cloud infrastructure. This includes managing Microsoft security capabilities, integrating firewall technologies, overseeing the Cyber Security Operations Center (SOC), and ensuring compliance with regulatory and industry standards. The role also includes managing BYOD risks, securing branch networks, and aligning with globally recognized frameworks such as the NIST Cybersecurity Framework and Joint Security Standards (JSS).

*Responsibilities:
Strategic Leadership & Governance *

• Develop and maintain PSG's enterprise-wide cybersecurity strategy aligned with business objectives and regulatory requirements.
• Establish and enforce security governance frameworks, policies, and standards.
• Ensure alignment with the NIST Cybersecurity Framework (Identify, Protect, Detect, Respond, Recover) and Joint Security Standards.
• Lead the implementation of relevant security compliance initiatives.
• Collaborate with divisional CIOs and executive leadership to align security posture across business units.
• Monitor emerging threats, regulatory changes, and industry trends to inform strategic decisions.

*Architecture & Identity Management *

• Design secure solutions for hybrid environments (on-prem + Azure).
• Integrate security into infrastructure and application projects.
• Manage identity and access controls, including Azure AD, MFA, and privileged access management.

*Security Operations *

• Manage day-to-day security monitoring, incident handling, and threat intelligence.
• Administer Microsoft 365 security features: Defender for Endpoint, Purview, Sentinel, Conditional Access, etc.
• Ensure endpoint, network, and cloud security controls are effectively implemented and monitored.
• Implement and enforce BYOD policies, including mobile device management (MDM), data loss prevention (DLP), and secure access controls.
• Secure branch office networks, including firewalls, VPNs, segmentation, and remote access protocols.

*Financial Management *

• Develop and manage the annual cybersecurity budget, including licensing, tools, training, and consulting services.
• Track and report on security-related expenditures, ROI, and risk mitigation outcomes.
• Support procurement and vendor management for security solutions.

*Cyber Security Operations Center (SOC) Oversight *

• Oversee 24/7 SOC operations, ensuring effective threat detection, incident response, and escalation.
• Define SOC roles, workflows, and incident response playbooks.
• Integrate SIEM, SOAR, and threat intelligence platforms for proactive defense.
• Monitor and improve KPIs such as MTTD (Mean Time to Detect) and MTTR (Mean Time to Respond).
• Coordinate with external threat intelligence providers and law enforcement when necessary.

*Security Technology Lifecycle Management *

• Oversee the deployment, maintenance, and upgrade of security technologies including Microsoft 365 E3/E5 and Hailstone platforms.
• Ensure timely patching, configuration updates, and feature adoption.
• Maintain compatibility and integration of security tools with PSG's hybrid infrastructure.
• Document system configurations and update operational procedures regularly.

*Risk Management & Compliance *

• Conduct regular risk assessments, vulnerability scans, and penetration tests.
• Ensure compliance with POPIA, GDPR, NIST CSF, JSS, and other relevant regulations and frameworks.
• Maintain a risk register and track mitigation actions.
• Coordinate internal and external audits and ensure timely remediation of findings.

*Awareness, Education & Training *

• Lead organization-wide cybersecurity awareness programs.
• Deliver targeted training for IT, business, and executive teams.
• Promote secure behaviour and incident reporting culture.

*Team Leadership & Culture *

• Build and lead a high-performing cybersecurity team, leveraging SOC analysts, engineers, and compliance specialists.
• Define clear roles, responsibilities, and performance expectations.
• Conduct regular coaching, performance reviews, and career development planning.
• Foster a culture of accountability, innovation, and continuous improvement.
• Promote cybersecurity awareness and ownership across all departments.

*Reporting *

• Prepare operational, executive-level reports on security posture, risk exposure, and compliance status.

*Minimum requirements: *

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of IT Security experience, with 5+ years in a leadership role.
• CISSP, CISM, or equivalent
• Microsoft Certified: Cybersecurity Architect Expert
• GIAC Security Operations (GSOM) or equivalent SOC certification
• Familiarity with scripting (PowerShell, Bash) and automation tools.

*Experience in the following technologies and concepts: *

• Microsoft 365 and SharePoint Online
• Proven experience in cybersecurity leadership within hybrid cloud environments.
• Deep knowledge of Microsoft 365 E3/E5 security stack and Hailstone technologies.
• Strong understanding of SIEM, SOAR, threat intelligence, and SOC operations.
• Experience managing BYOD environments and securing distributed branch networks.
• Familiarity with ISO/IEC 27001, ISO/IEC 2000, NIST, and CIS controls.
• Excellent communication, stakeholder engagement, and team leadership skills.
• Technical documentation

*Competencies required: *

• Strong leadership and problem-solving skills.
• Attention to detail
• Decision making
• Leadership
• Attention to detail
• Resilience
• Good verbal and written communication skills
• Time management skills
• Deadline driven

*How to apply: *
Candidates interested must apply here by no later than 30 October 2025 OR browse available PSG Careers vacancies .

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit

Vacancy: Security Manager - White River

Description Summary

To ensure the safety and security of patients, staff, visitors, and property within a psychiatric healthcare facility, while maintaining a respectful and therapeutic environment. The Security Manager will oversee the implementation of risk mitigation strategies, manage security personnel, and ensure compliance with PSIRA and healthcare regulations in South Africa.

Requirements:

• Matric (Grade 12); relevant tertiary qualification in Security Management, Criminology, or related field preferred.
• PSIRA Grade A registration (mandatory).
• Minimum 5–8 years of proven experience in a security leadership role.
• Knowledge of South African security laws and crime trends.
• Strong leadership and crisis management skills.
• Excellent communication and interpersonal abilities.
• Computer literacy: MS Office, incident reporting systems, and security tech platforms.
• Knowledge of South African mental health regulations, hospital security protocols, and patient rights.
• Strong understanding of risk and crisis management.
• Ability to handle high-stress situations and make sound decisions quickly.
• Strong communication and interpersonal skills, with the ability to engage respectfully with patients and staff.
• Computer literacy: MS Office, incident management and surveillance systems.
• Valid driver’s license and own reliable transport.
• Minimum 5 years of supervisory security experience, preferably in a healthcare or psychiatric environment.
• Ability to work flexible hours, including weekends and public holidays if required.
• High integrity, discretion, and a proactive attitude.

Responsibilities:

• Develop and implement security policies, protocols, and procedures in line with PSIRA and relevant South African regulations.
• Manage and lead the security team, including recruitment, training, scheduling, and performance evaluation.
• Conduct regular risk assessments and security audits for all facilities and recommend mitigation strategies.
• Oversee access control systems, CCTV surveillance, perimeter security, and alarm systems.
• Liaise with SAPS (South African Police Service), emergency services, and private security providers.
• Investigate security breaches, incidents, and thefts, and compile detailed incident reports.
• Ensure compliance with occupational health and safety (OHS) and fire safety standards.
• Prepare and manage security budgets, including procurement of security equipment and contract services.
• Provide security briefings and training to staff and executives.
• Respond to emergencies and coordinate evacuation procedures when necessary.
• Develop and implement comprehensive security protocols tailored to a mental healthcare environment, prioritizing safety without compromising patient dignity.
• Monitor access control to all entrances, wards, and restricted areas to prevent unauthorized access and patient absconding.
• Conduct regular patrols and security audits across the facility, including wards, perimeters, and high-risk zones.
• Respond swiftly and professionally to incidents involving aggressive or distressed patients, ensuring minimal disruption and maximum safety.
• Collaborate closely with clinical staff during patient interventions and critical incidents.
• Ensure all security systems (CCTV, panic buttons, alarm systems) are functional and maintained.
• Ensure compliance with the Mental Health Care Act, 2002 and Occupational Health and Safety Act.
• Provide ongoing training to staff on personal safety, de-escalation techniques, and emergency procedures.

Strategic and Operational Duties:

• Design and maintain facility-specific security procedures with focus on patient-centered care.
• Perform risk assessments and lead emergency preparedness initiatives (fire, patient elopement, violence, etc.).
• Oversee electronic and physical security systems (CCTV, biometric access, duress alarms).

Team Management:

• Recruit, train, schedule, and supervise all on-site security personnel.
• Conduct regular performance reviews and maintain discipline within the security team.

Compliance and Liaison:

• Ensure adherence to PSIRA, Department of Health guidelines, and OHS standards.
• Liaise with SAPS, EMS, community forums, and psychiatric nursing staff.
• Report security metrics and incidents to senior management or board, depending on facility type.

Incident Response:

• Lead on-site investigations into breaches, assaults, patient escapes, or theft.
• Support clinical teams during Code Grey (behavioral emergencies) or Code Black (security threat).

Key Performance Indicators (KPIs):

• Incident Reduction: % decrease in reported patient absconsions, assaults, or thefts over time.
• Response Time: Average time to respond to incidents within the facility.
• Compliance Audit Scores: Score from PSIRA, OHS, and Mental Health Act-related audits.
• Staff Training Completion: % of clinical and non-clinical staff trained in safety & de-escalation.
• Security System Uptime: % uptime of CCTV, alarms, and access control systems.
• Team Performance: Staff retention, absenteeism, and incident handling feedback.

• At least three years experience in a similar role
• Previous hospitality experience
• In-depth knowledge of security procedures, video surveillance and intrusion detection technologies
• PSIRA Grade A
• Computer literate
• Ability to motivate and work with staff
• Strong communication skills

• Assuming full responsibility for the safety and security of the entire property.
• Direct and coordinate the activities of all security personnel.
• Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
• Ensure the safety and security of guest, staff, visitors and contractors at all times.
• Responsible to manage all safety & security, Fire Life Safety risks faced by the hotel.
• Liaise with CEO to ensure hotel employees are adhering to established security procedures
• Record and notify all risks, deviations from hotels safety standards and any untoward incidents
• Assign duties and schedule staff for balancing needs of the hotel and productivity standards.
• Monitor staff activity and coach subordinate performance
• Implement policies and procedures to control access control of the property persons entering.
• Ensure that all security personnel be on the look out and report all unusual activities in and around the property that would impair the well-being of guests and employees.
• Ensure compliance with all security standards and preventative measures.
• Monitor and follows proper key control guidelines in loss prevention and in the property.
• Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others within the security component.
• Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/ duress alarms to ensure that they are fully functional.
• Conduct regular mock fire evacuation drill as per the hotels emergencies standards.
• Develop and advise key personnel of emergency procedures.
• Implements action plans to monitor and control risk.
• Establish crisis management and contingency planning
• Conduct regular walk through rounds for observing the entire hotel both within working hours and after hours.
• Supervision of all Security Personnel and giving clear direction on all security related aspects.
• Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests
• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements
• Select, review and train new security officers according to hotels standards to maintain order throughout the hotel.
• Be available 24 hours a day for genuine emergencies within the property.

The Security Manager’s primary purpose is to provide management support within the Security department. The incumbent will lead and support the team to ensure compliance with business processes and contribute to performance improvement within the Security division. The position will be responsible, but not limited to the following tasks:

Responsibilities (NOT limited to the below)

• Identify and mitigate risks
• Control room management
• Conduct risk assessments and implement preventative measures
• Visit satellite branches on a daily basis to identify possible security risk
• Daily risk assessments and evaluations of branches
• Manage on site security staff
• Manage and escort of customers with Non-ferrous loads to and from Epping
• Management of Risk within Transport and fleet management
• Risk auditing and reporting
• Develop a network of intelligence to identify high loss areas and implement corrective actions
• Ensure that correct standard operating procedures are adhered to

QUALIFYING EXPERIENCE

• Grade 12 certificate or equivalent
• 5-8 years supervisory experience
• Code 8 Driver's License with valid and reliable vehicle
• Knowledge of security management
• Willingness to work overtime and night shift as and when required
• Previous experience in a physically demanding mining or production working environment would be advantageous

QUALIFYING ATTRIBUTES

• Committed, hardworking and self-motivated
• Strong interpersonal skills
• Ability to work under challenging conditions
• Sound communication skills (understand, read and write English)
• Must be prepared to work overtime when required
• Time management and organizational skills
• Display a professional work approach
• Ability to work independently and within a team
• Excellent standards in execution

Other Information:

• Reporting to National Security Manager 
• Job Type Permanent Position
• Standard hours: (07h30–17h00: Monday – Thursday) & (07h30–16h00: Friday)
• May be required to work overtime as per operational requirements
• Salary: We offer a highly competitive package depending on the extent of the applicant’s qualifications and experience.
• Benefits include:
  • Provident Fund
  • Life cover at 4 X annual salary
  • Funeral cover
  • 15 X paid leave days per annum
  • Medical aid – Hospital Plan with Discovery Health
  • Long service leave after five years of employment

We are seeking a skilled
Security Manager
to lead our security operations and ensure the safety of personnel, guests, and assets. This on-site role involves risk assessment, security strategy, and emergency response planning.

• Location: Sandton, Johannesburg
• Employment Type: Full-time
• Work Environment: On-site
• Salary: Negotiable

RESPONSIBILITIES:

• Develop and implement security policies and procedures.
• Manage security personnel and oversee training.
• Conduct risk assessments and ensure compliance with safety regulations.
• Coordinate emergency response and crisis management plans.
• Oversee security systems and liaise with law enforcement.

REQUIREMENTS:

• Bachelor's degree in security management, Law Enforcement, or related field (preferred/advantageous).
• 5–10 years of security management experience, including 3–5 years in a managerial role.
• Knowledge of risk management, emergency response, and occupational health & safety standards.
• Strong leadership, analytical, and problem-solving skills.
• PSIRA registration.

ADDITIONAL SKILLS:

• Proficiency in security management systems and CCTV monitoring.
• Excellent communication and conflict resolution skills.

Job Description
The Security Manager's primary purpose is to provide management support within the Security department. The incumbent will lead and support the team to ensure compliance with business processes and contribute to performance improvement within the Security division. The position will be responsible, but not limited to the following tasks:

Responsibilities (NOT Limited To The Below)

• Identify and mitigate risks
• Control room management
• Conduct risk assessments and implement preventative measures
• Visit satellite branches on a daily basis to identify possible security risk
• Daily risk assessments and evaluations of branches
• Manage on site security staff
• Manage and escort of customers with Non-ferrous loads to and from Epping
• Management of Risk within Transport and fleet management
• Risk auditing and reporting
• Develop a network of intelligence to identify high loss areas and implement corrective actions
• Ensure that correct standard operating procedures are adhered to

Qualifying Experience

• Grade 12 certificate or equivalent
• 5-8 years supervisory experience
• Code 8 Driver's License with valid and reliable vehicle
• Knowledge of security management
• Willingness to work overtime and night shift as and when required
• Previous experience in a physically demanding mining or production working environment would be advantageous

QUALIFYING ATTRIBUTES

• Committed, hardworking and self-motivated
• Strong interpersonal skills
• Ability to work under challenging conditions
• Sound communication skills (understand, read and write English)
• Must be prepared to work overtime when required
• Time management and organizational skills
• Display a professional work approach
• Ability to work independently and within a team
• Excellent standards in execution

Other Information

• Reporting to National Security Manager
• Job Type Permanent Position
• Standard hours: (07h30–17h00: Monday – Thursday) & (07h30–16h00: Friday)
• May be required to work overtime as per operational requirements
• Salary: We offer a highly competitive package depending on the extent of the applicant's qualifications and experience.

• Benefits include:

• Provident Fund

• Life cover at 4 X annual salary
• Funeral cover
• 15 X paid leave days per annum
• Medical aid – Hospital Plan with Discovery Health
• Long service leave after five years of employment

External candidates are encouraged to apply for this vacancy on by no later than Thursday 09 October 2025.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.

Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorised to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

The suitable candidate's main responsibilities and duties include, but are not limited to, the following:

1. Security advice to clients
2. Threat and Risk assessments/ Reporting.
3. Client liaison and professional client relationship.
4. Manpower management and rostering.
5. Equipment management.
6. Effectively dealing with and managing client complaints.
7. Ensure that contractual requirements are always met.
8. Incident and investigations Management.
9. Ensure compliance to the Company's disciplinary code.
10. Initiating and chairing disciplinary hearings.
11. Ensure all company SOP'S are followed;
12. Health and Safety Management.
13. Ensuring Security Officers problems that are reported are solved.
14. Ensure all BPC policies and procedures are always followed.
15. After hours visits.
16. Completion of daily, weekly, and monthly reports.
17. Ensure training take place when required.
18. Assisting with shift changes as a standby manager.
19. Must be able to attend meetings and take calls to assist with matter of urgency even on rest days.
20. Demonstrate extensive knowledge of good security practice covering the physical and logical aspects of information products, systems, integrity, and confidentiality.

Preferred qualifications/attributes/skills:

1. PSIRA certification – Grade A.
2. Grade 12 or equivalent qualification.
3. Firearm competency and a valid regulation 21 certificate is an advantage.
4. Relevant experience in a managerial or similar position.
5. Knowledge of methods and techniques of risk management, business impact analysis, counter measures, and contingency arrangements relation to the serious disruption of IT services.
6. Knowledge of tools or systems which provides access security control (i.e., prevents authorized system access;)
7. Must have confidence in dealing with the public.
8. Bilingual (English and any other South African Language).
9. The ability to work under pressure.
10. First aid and fire-fighting training will be advantageous.
11. Excellent written &verbal communication skills.
12. Computer literate and knowledge of MS office.
13. Must be willing to undergo polygraph test.
14. Clean disciplinary, criminal and credit record.
15. Own reliable transport and driver's license code 08.
16. Previous Police/Military experience in investigative field preferable Firearm competency, handgun, rifle and shotgun trained Competency for Business Purpose
17. Be willing to work after hours

Job Purpose
The Security Manager has the overall responsibility and accountability for leading and managing the security operations (including the management of the in-house security company) for the business unit in line with regulations; legislative requirements and company standards.

Key Performance Areas
Security Planning & Delivery

• Understand the Group Security strategy and align objectives for the Unit's Security deliverables
• Facilitate the management and achievement of milestones of deliverables
• Understand and integrate leading trends and technology with regards Security practices
• Conduct a risk analysis of the business unit areas with regard to internal and external risk and compliance management
• Troubleshoots any queries / problems received by the department
• Manage and allocate people and operational resources
• Align practices with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property
• Act as a Subject Matter Expert of issues of safety, Security for the business unit
• Reports on the results of the function including; Monthly Financial Review reports; Risk Reports; Month end reports; FIC reporting

Security Governance & Standards

• Oversee the development and availability of Security standards and processes at a unit level - ensuring they are updated and communicated
• Integrates Group standards into Unit Operations
• Monitor and align practices with new legislative compliance, gaming regulation requirements and security protocols
• Implement sufficient control measures (including systems and processes) & checks within each department to mitigate any risk to the business
• Conduct weekly walkabouts of all functional areas, both front of house and back of house areas to monitor compliance
• Ensure all staff are trained and found competent against regulatory requirements
• Works with internal stakeholders to identify risk areas and address these
• Ensure full compliance for events, which includes event applications, drafting of security plans and deployment of suitably trained and competent staffing
• Ensure full compliance of liquor licences and trading hours

Investigations & Case Management

• Quality assures investigation and audit processes
• Allocates cases for investigation and audit
• Plan audits and risk audit schedule
• Field investigation for high priority cases
• Manages provision and preservation of evidence (for internal cases, CCMA and criminal)
• Taking ownership of investigation outcome decisions: Opening criminal cases, lodging disciplinary action or unfounded
• Follows the judiciary process through until completion
• Oversee investigations and reports to address the business exposure to risk
• Liaises with Head Office Legal with regard to Section 205 subpoena
• Compiles and communicates handovers to ensure continuity of information
• Quality assures all reports, EOB entries and registers
• Liaises with Internal and External customers/ stakeholders
• Verification and validation of all Money Laundering Reporting Officers as per the FICA

People Leadership

• Provides direction and support to management and employees with regard to surveillance, compliance and security policies, procedures, initiatives and innovations
• Provides motivation and leadership to promote positive working relationships and employee relations within the department
• Track, measure and enhance employee engagement
• Identify and manage training, coaching and development requirements in line with strategic plans, e.g. skills shortages, succession plans, talent to build a solid talent pipeline
• Manage internal communication and development interventions to ensure competence levels of staff meet operational level requirements (right fit for the job)
• Source and Select talent as per EE plan
• Drive the employee value proposition
• Performance Management and coaching of reporting managers to ensure KPA's are achieved
• Facilitates a performance management culture

Budget management

• Financial Management for the Unit Security function including:
• Budget
• Cost management
• Capex
• PIP and forecasting
• Financial reporting for the function

Customer Experience Management

• Develops standards on the customer experience for Security in line with the unit strategy and customer value proposition
• Deals with escalations / complaints effectively and efficiently to resolution
• Be available on the floor to interact with VIP guests when required
• Enable staff that interact with the customer telephonically or in person to provide the correct customer experience standards
• Monitor the customer experience offered by the team and address gaps

Vendor Relationship Management

• Provide input into the sourcing and negotiating of secure contracts and a SLA with the security provider for the business unit
• Communicate on a regular basis and maintain the relationships with the service provider
• Provide support and advice to the service providers on challenges to assist in building an effective partnership for the benefit of the property
• Assist with resolving obstacles that may need to be addressed to achieve results
• Manage contract deliverables and performance
• Monitor costs and staffing levels relative to business levels in line with the service provider contract

Stakeholder Relationship Management

• Informs department / staff of information required to perform the duties in the Security operations effectively
• Communicates department's objectives, standards and operating procedures to internal and external service providers as per SLA
• Communicates any special requirements to other relevant operating departments
• Provides feedback and reports back to Unit management on the critical incidents and challenges within the gaming environments
• Liaises with authorities and police with regards investigations and case management
• Consult with stakeholders and provide feedback to necessary parties
• Provides direction and guidance on risk management to internal stakeholders

Education

• Grade 12
• B Tech Degree (Security Management)

Experience

• Minimum of 5 years' experience in Security management as well as managing a complex of this nature
• Previous security experience is an advantage
• Certifications/Accreditation/Registration/Licenses
• PSIRA B grade certificate (preferably PSIRA grade A certificate)

Work Conditions And Special Requirements

• Ability to work shifts that meet operational requirements
• Mobility and ability to move around as per job requirements (including with the use of aids)
• Vision, hearing (including with the use of aids)

Skills And Knowledge
Core & personal behavioural competencies

• Motivating others / gaining co-operation
• Decision-making
• Training; coaching; keeping abreast of new developments in field
• Analysing / Diagnosing performance of the outlet / product performance
• Reviewing - Assessing feasibility; assessing compliance; efficiencies
• Appraising / Developing Others including evaluating for recruitment, performance, coaching and training
• Controlling people and non-people resources Influencing & negotiating skills
• People leadership

Technical proficiency competencies

• Rapid tracking and review of visual information
• Use of Security equipment
• Compliance procedures and regulations
• Prolonged attention span
• Financial management
• Proficient Computer Skills - MS Office; EGS
• High levels of integrity
• English verbal communication skills

Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.