212 IT Security Manager jobs in South Africa

Being a part of the Hollywood Group Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, The Hollywood Group has grown into a powerhouse operating across Africa, Mozambique and the United Kingdom. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywood, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for Security Operations Manager. Do you think you have what it takes to be our newest Star?

The Security Operations Manager is responsible for managing the day-to-day operational aspects of the Security Division across Hollywoodbets Greyville Racecourse, Hollywoodbets Scottsville Racecourse, Summerveld Training Centre, Ashburton Training Centre and Race Coast/Hollywoodbets KZN retail branches.

Reporting to the Head of Security, the incumbent will lead and support the security team to ensure compliance with business processes, effective delivery of guarding and surveillance services, and continuous improvement of performance standards. The role includes overseeing the development and implementation of security policies, protocols, and procedures, as well as managing staff scheduling, contract compliance, investigations, and incident reporting.

The Security Operations Manager plays a key role in risk management, event security planning, and coordination with external service providers and law enforcement. The position also carries accountability for ensuring security operations support the organisation’s strategic objectives, regulatory compliance, and operational resilience across all sites.

With Race Coast You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Matric/Grade 12
• PSIRA Registration – Grade A Diploma/Degree in Facilities Management, Project Management, Business, or related field
  
• 5+ years’ experience in a security operations management role
• Proven managerial and people leadership experience
• Experience in managing control room operations
  

A Bonus To Have:

• Relevant tertiary qualification in Security Management / Policing / Law Enforcement
• Gaming floor security experience
• Background in law enforcement or military service
  

What You’ll Do For The Brand:

• Operational Management: Manage and schedule Security staff to align staffing levels with fluctuating business activity across all sites. Oversee the day-to-day operation of the Security Division, including guarding services and the 24-hour Surveillance Control Room. Conduct regular assessments of security operations at all sites, setting standards and driving improvements to procedures and service levels. Ensure compliance with security protocols, access control systems, and key management procedures.
• Team Leadership and Development : Lead, mentor and support Security Duty Managers and frontline security staff. Assist with recruitment, onboarding and training of security personnel. Promote a culture of accountability, professionalism, and teamwork across multi-site operations.

• Contract & Service Management : Manage service provider contracts, ensuring adherence to service-level agreements and performance standards. Monitor supplier and contractor performance across facilities, escalating concerns where necessary.

• Risk & Incident Management : Identify risks and vulnerabilities across all sites and implement proactive measures to mitigate threats. Oversee incident investigations, ensuring accurate documentation, timely resolution and preventative action. Maintain detailed records of incidents, breaches, and investigations in line with compliance and reporting standards.

• Planning and Coordination : Develop and implement security plans for race days, special events, and high-profile occasions, liaising with organisers, authorities and other stakeholders. Conduct full assessments of the security function to set benchmarks, enhance efficiency, and standardise operating procedures.

• Reporting & Compliance : Compile regular reports on security operations, incidents, staffing, and contractor performance for submission to the Head of Security and to Executive Management. Ensure compliance with internal security policies, PSIRA requirements, and other applicable legislation and industry standards.

What You’ll Bring To The Team:

• Proven leadership and people management capability with the ability to motivate and develop teams across multiple sites.
• In-depth knowledge of security operations, surveillance, and access control systems. Strong planning and organisational skills.Integrity, discretion, and sound judgment. Proactive, decisive, and results-driven. Ability to remain calm and professional under pressure.
• Skilled in dispute resolution and handling sensitive situations.
  
• Strong capability to conduct and oversee incident investigations.
• Ability to assess risks, identify vulnerabilities, and develop effective security strategies.
  
• Strong verbal and written communication skills. Ability to liaise effectively with internal and external stakeholders, including law enforcement and service providers.
• Above-average computer literacy, familiarity with security systems, CCTV and access control software.
• Integrity, discretion, and sound judgment. Proactive, decisive, and results-driven. Ability to remain calm and professional under pressure.

Why Join Us?

This is an exciting opportunity to play a critical role in the success of Race Coast KZN’s operations. As the Security Operations Manager you will be entrusted with overseeing the development and implementation of security policies, protocols, and procedures, as well as managing staff scheduling, contract compliance, investigations, and incident reporting. A strong focus on Risk management, event security planning, and coordination with external service providers and law enforcement. The position also carries accountability for ensuring security operations support the organisation’s strategic objectives, regulatory compliance, and operational resilience across all sites.

You will have the opportunity to:

• Lead and support the security team to ensure compliance with business processes, effective delivery of guarding and surveillance services, and continuous improvement of performance standards.
• Contribute directly to the success of a high-profile sporting and entertainment brand in South Africa.

#J-18808-Ljbffr

Being a part of the Hollywood Group Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, The Hollywood Group has grown into a powerhouse operating across Africa, Mozambique and the United Kingdom. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywood, not even the sky is the limit. Join our Team and let’s reach for the stars. We have an amazing opportunity for Security Operations Manager. Do you think you have what it takes to be our newest Star?The Security Operations Manager is responsible for managing the day-to-day operational aspects of the Security Division across Hollywoodbets Greyville Racecourse, Hollywoodbets Scottsville Racecourse, Summerveld Training Centre, Ashburton Training Centre and Race Coast/Hollywoodbets KZN retail branches. Reporting to the Head of Security, the incumbent will lead and support the security team to ensure compliance with business processes, effective delivery of guarding and surveillance services, and continuous improvement of performance standards. The role includes overseeing the development and implementation of security policies, protocols, and procedures, as well as managing staff scheduling, contract compliance, investigations, and incident reporting. The Security Operations Manager plays a key role in risk management, event security planning, and coordination with external service providers and law enforcement. The position also carries accountability for ensuring security operations support the organisation’s strategic objectives, regulatory compliance, and operational resilience across all sites.With Race Coast You Will: Innovate and create as part of a like-minded, authentic Team eager to achieve goals. Embrace challenges and the thrill of working in a vibrant and fast-paced industry. Grow with our development plans and culture that allows you to further your career.You Bring: Matric/Grade 12 PSIRA Registration – Grade A Diploma/Degree in Facilities Management, Project Management, Business, or related field5+ years’ experience in a security operations management role Proven managerial and people leadership experience Experience in managing control room operations A Bonus To Have: Relevant tertiary qualification in Security Management / Policing / Law Enforcement Gaming floor security experience Background in law enforcement or military service What You’ll Do For The Brand: Operational Management: Manage and schedule Security staff to align staffing levels with fluctuating business activity across all sites. Oversee the day-to-day operation of the Security Division, including guarding services and the 24-hour Surveillance Control Room. Conduct regular assessments of security operations at all sites, setting standards and driving improvements to procedures and service levels. Ensure compliance with security protocols, access control systems, and key management procedures. Team Leadership and Development : Lead, mentor and support Security Duty Managers and frontline security staff. Assist with recruitment, onboarding and training of security personnel. Promote a culture of accountability, professionalism, and teamwork across multi-site operations. Contract & Service Management : Manage service provider contracts, ensuring adherence to service-level agreements and performance standards. Monitor supplier and contractor performance across facilities, escalating concerns where necessary. Risk & Incident Management : Identify risks and vulnerabilities across all sites and implement proactive measures to mitigate threats. Oversee incident investigations, ensuring accurate documentation, timely resolution and preventative action. Maintain detailed records of incidents, breaches, and investigations in line with compliance and reporting standards. Planning and Coordination : Develop and implement security plans for race days, special events, and high-profile occasions, liaising with organisers, authorities and other stakeholders. Conduct full assessments of the security function to set benchmarks, enhance efficiency, and standardise operating procedures. Reporting & Compliance : Compile regular reports on security operations, incidents, staffing, and contractor performance for submission to the Head of Security and to Executive Management. Ensure compliance with internal security policies, PSIRA requirements, and other applicable legislation and industry standards. What You’ll Bring To The Team: Proven leadership and people management capability with the ability to motivate and develop teams across multiple sites. In-depth knowledge of security operations, surveillance, and access control systems. Strong planning and organisational skills. Integrity, discretion, and sound judgment. Proactive, decisive, and results-driven. Ability to remain calm and professional under pressure. Skilled in dispute resolution and handling sensitive situations.Strong capability to conduct and oversee incident investigations. Ability to assess risks, identify vulnerabilities, and develop effective security strategies.Strong verbal and written communication skills. Ability to liaise effectively with internal and external stakeholders, including law enforcement and service providers. Above-average computer literacy, familiarity with security systems, CCTV and access control software. Integrity, discretion, and sound judgment. Proactive, decisive, and results-driven. Ability to remain calm and professional under pressure. Why Join Us? This is an exciting opportunity to play a critical role in the success of Race Coast KZN’s operations. As the Security Operations Manager you will be entrusted with overseeing the development and implementation of security policies, protocols, and procedures, as well as managing staff scheduling, contract compliance, investigations, and incident reporting. A strong focus on Risk management, event security planning, and coordination with external service providers and law enforcement. The position also carries accountability for ensuring security operations support the organisation’s strategic objectives, regulatory compliance, and operational resilience across all sites. You will have the opportunity to: Lead and support the security team to ensure compliance with business processes, effective delivery of guarding and surveillance services, and continuous improvement of performance standards. Contribute directly to the success of a high-profile sporting and entertainment brand in South Africa. #J-18808-Ljbffr

Being a part of the Hollywood Group Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, The Hollywood Group has grown into a powerhouse operating across Africa, Mozambique and the United Kingdom. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywood, not even the sky is the limit. Join our Team and let’s reach for the stars.We have an amazing opportunity for Security Operations Manager. Do you think you have what it takes to be our newest Star?The Security Operations Manager is responsible for managing the day-to-day operational aspects of the Security Division across Hollywoodbets Greyville Racecourse, Hollywoodbets Scottsville Racecourse, Summerveld Training Centre, Ashburton Training Centre and Race Coast/Hollywoodbets KZN retail branches.Reporting to the Head of Security, the incumbent will lead and support the security team to ensure compliance with business processes, effective delivery of guarding and surveillance services, and continuous improvement of performance standards. The role includes overseeing the development and implementation of security policies, protocols, and procedures, as well as managing staff scheduling, contract compliance, investigations, and incident reporting.The Security Operations Manager plays a key role in risk management, event security planning, and coordination with external service providers and law enforcement. The position also carries accountability for ensuring security operations support the organisation’s strategic objectives, regulatory compliance, and operational resilience across all sites.With Race Coast You WillInnovate and create as part of a like-minded, authentic Team eager to achieve goals.Embrace challenges and the thrill of working in a vibrant and fast-paced industry.Grow with our development plans and culture that allows you to further your career.You Bring Matric/Grade 12 PSIRA Registration – Grade A Diploma/Degree in Facilities Management, Project Management, Business, or related field 5+ years’ experience in a security operations management role Proven managerial and people leadership experience Experience in managing control room operations A Bonus To HaveRelevant tertiary qualification in Security Management / Policing / Law Enforcement Gaming floor security experience Background in law enforcement or military service What You’ll Do For The BrandOperational Management: Manage and schedule Security staff to align staffing levels with fluctuating business activity across all sites. Oversee the day-to-day operation of the Security Division, including guarding services and the 24-hour Surveillance Control Room. Conduct regular assessments of security operations at all sites, setting standards and driving improvements to procedures and service levels. Ensure compliance with security protocols, access control systems, and key management procedures. Team Leadership and Development: Lead, mentor and support Security Duty Managers and frontline security staff. Assist with recruitment, onboarding and training of security personnel. Promote a culture of accountability, professionalism, and teamwork across multi-site operations. Contract & Service Management: Manage service provider contracts, ensuring adherence to service-level agreements and performance standards. Monitor supplier and contractor performance across facilities, escalating concerns where necessary. Risk & Incident Management: Identify risks and vulnerabilities across all sites and implement proactive measures to mitigate threats. Oversee incident investigations, ensuring accurate documentation, timely resolution and preventative action. Maintain detailed records of incidents, breaches, and investigations in line with compliance and reporting standards. Planning and Coordination: Develop and implement security plans for race days, special events, and high-profile occasions, liaising with organisers, authorities and other stakeholders. Conduct full assessments of the security function to set benchmarks, enhance efficiency, and standardise operating procedures. Reporting & Compliance: Compile regular reports on security operations, incidents, staffing, and contractor performance for submission to the Head of Security and to Executive Management. Ensure compliance with internal security policies, PSIRA requirements, and other applicable legislation and industry standards. What You’ll Bring To The TeamProven leadership and people management capability with the ability to motivate and develop teams across multiple sites. In-depth knowledge of security operations, surveillance, and access control systems. Strong planning and organisational skills. Integrity, discretion, and sound judgment. Proactive, decisive, and results-driven. Ability to remain calm and professional under pressure. Skilled in dispute resolution and handling sensitive situations. Strong capability to conduct and oversee incident investigations. Ability to assess risks, identify vulnerabilities, and develop effective security strategies. Strong verbal and written communication skills. Ability to liaise effectively with internal and external stakeholders, including law enforcement and service providers. Above-average computer literacy, familiarity with security systems, CCTV and access control software. Integrity, discretion, and sound judgment. Proactive, decisive, and results-driven. Ability to remain calm and professional under pressure. Why Join Us?This is an exciting opportunity to play a critical role in the success of Race Coast KZN’s operations. As the Security Operations Manager you will be entrusted with overseeing the development and implementation of security policies, protocols, and procedures, as well as managing staff scheduling, contract compliance, investigations, and incident reporting. A strong focus on Risk management, event security planning, and coordination with external service providers and law enforcement. The position also carries accountability for ensuring security operations support the organisation’s strategic objectives, regulatory compliance, and operational resilience across all sites.You Will Have The Opportunity ToLead and support the security team to ensure compliance with business processes, effective delivery of guarding and surveillance services, and continuous improvement of performance standards. Contribute directly to the success of a high-profile sporting and entertainment brand in South Africa. #J-18808-Ljbffr

Definition
The security manager is primarily responsible for overseeing the company security and safety functions for employees and clients. The Security Manager will be responsible for strategic planning, organizing, communications and interface with management, employees and law enforcement. The position includes supervising of security team members and assistance with scheduling and personnel issues.

Education and Qualification Requirements:
Minimum Requirements:

1. Grade 12, N3 or relevant NQF level 4 qualification.
2. Bachelor’s Degree in Security or Risk Management or recognised equivalent.
3. Registration with the South African Institute of Security.
4. PSIRA Grade A-registered and accredited.
5. SAPS firearm competency will be advantageous.
6. Valid EB/Code 8 Drivers License
7. Minimum 10 years’ experience in the security discipline, of which five (5) years should have been at senior management level within the diamond mining security environment.
8. A comprehensive understanding of the security function gained through formal education and complemented with practical experience as a security professional.
9. A sound understanding and skills in terms of business focused security solutions that are pragmatic and innovative.
10. A thorough understanding of mining and processing environments that enables and supports the proactive identification of vulnerabilities that could be exploited by those with criminal intent.
11. Good knowledge and understanding of methodologies relating to physical, electronic and information security, and other security technologies.
12. Extensive experience in conducting forensic investigations and managing and analysing electronic case management databases.
13. Specialist experience in research of organised crime groupings, information gathering and analysis processes and analysis and interrogation of systems data.
14. Specialist experience in understanding and recognising criminal incident behaviour, suspect profiling and identification of organised crime threats.
15. Experience in operating a variety of industry standard analytical tools for effective analyses of data.
16. Been accountable for managing departmental budgets and conducted business planning process and resource allocation.
17. A proven record of building relationships and establishing commitment across a range of stakeholders, internal and external to the organisation.
18. Led and motivated teams of people in a commercial environment and had inputs into their personal and career development through coaching and mentoring.
19. Managed and implemented new ways of working and established effectiveness improvements.

Skills Required:
• Knowledge of relevant legislation
• Proven track record in Security management or equivalent environment
• Sound management and leadership skills
• Experience in security and/or enterprise risk management
• Knowledge of security related legislation/policies/procedures/standards and the VPSHR and industry legislation
• Advanced knowledge of product security business processes and loss prevention strategies
• Competence in functional security systems used in the business.
• Outstanding analytical, strategic thinking and risk management skills.
• Must have demonstrable crime information management and criminal investigations acumen.
• In-depth knowledge of database types, data modelling, data mining, data warehousing, business intelligence / data visualization tools.
• Strong problem-solving capability and the sustainment of inquisitiveness.
• Ability to effectively handle conflict, give and take constructive criticism and have a strong persuasive impact on others.
• Good communication and influencing skills to drive change at all levels within the operation.
• Strong financial acumen and analytical ability to identify and assess exposure to risks and to examine alternative risk control techniques.
• Strong strategic and operational planning, decision-making and organisational skills.
• Project management skills
• Knowledge of applicable business communication and business report writing
• Ability to be a great mentor and coach and to build capacity aligned to group strategy within the security function.
• Crisis Management
• Cultural Diversity
• Emergency preparedness and response
• Emotional intelligence
• Computer literacy (MS Office package)
Key Duties / Responsibilities:
• Co-ordination, management, supervision and advice to sites’ Senior Management on effective security management systems and solutions, within the business scope.
• Ensure that threats to personnel, assets, and business operations/activities within each site are properly identified, evaluated and mitigated in a timely and cost-effective manner.
• Secure personnel, properties and assets from internal and external security breaches as well as co-ordinate the activities of 3rd Party Security Contractors.
• Ensure a hands-on ownership of security solutions within operations across all sites.
• Support an effective Zone Control Room that is geared for both monitoring as well as Incident response.
• Drive standardization across all sites
• Ensure compliance with Company Site Security Standards

Main Accountabilities

• Advise management on any specific threats to company personnel, assets & information and business operations/activities as they become known.
• Ensuring implementation of security policy, approved security plans and procedures and revising them where necessary.
• In conjunction with the respective business Executive Teams, develop and implement security awareness programs or processes and to protect life, corporate assets and to ensure business continuity.
• Devising and coordinating appropriate security training for security personnel & other nominated personnel.
• Managing effective investigations on detected and reported breaches of security and security incidents.
• Provide briefings for all staff/visitors on security issues on the security situation in the province.
• Advise on the development and strategy for technical projects involving the sites, including security technology, equipment requirements and simplification processes.
• Support leadership’s response to business disruptions and crisis situations.
• Initiate and co-ordinate an immediate response to security incidents where there is a threat to Company employees and assets so as to ensure minimized loss or injury. If necessary, to respond personally to these threats.
• Ensure safety and security of employees whilst on Company premises.
• Report all incidents to respective stake holders.
• Liaise with and develop relationships with various Law Enforcement & Emergency Services in the event of a security incident/emergency (i.e. fire, medical, mechanical breakdown) and to ensure timely reaction to incidents.
• Ensure availability of highly trained security personnel to implement contingency plans effectively.
• Ensuring security reports are submitted on time.
• Manage and transact on all mandatory reporting systems.
• Participate and guide security associated committee on their functions and focus areas.
• Manage constant synergy between business controls and security controls so that internal loss threats, are effectively mitigated.
• Effectively audit, maintain and guide contracted security guards in terms of fit for purpose performance and adherence/compliance with agreed SLA’s.
• Manage the key focus areas as per Group Security Directives inclusive of protection and securing of personnel, assets and processes.
• Ensure the execution of the approved Site Security Plans.

#J-18808-Ljbffr

Overview

Thorburn Security Solutions is seeking a dynamic and highly motivated Security Manager to oversee and manage key client sites across Cape Town, Durban, Nelspruit, Bloemfontein and Gauteng. This role combines operational security management with key account responsibilities, ensuring strong client relationships, compliance, and service delivery excellence.

Responsibilities

• Oversee and manage key client sites across Cape Town, Durban, Nelspruit, Bloemfontein and Gauteng.
• Combine operational security management with key account responsibilities to maintain strong client relationships, ensure compliance and drive service delivery excellence.

About Tsebo Solutions Group

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.

#J-18808-Ljbffr

Responsibilities

• Manage and oversee security operations across designated sites in Cape Town, Durban, and Gauteng.


• Act as the primary point of contact for clients, ensuring service delivery meets contractual obligations.


• Build and maintain strong client relationships, ensuring high levels of customer satisfaction.


• Monitor compliance with PSIRA regulations, company policies, and client-specific requirements.


• Conduct site audits, risk assessments, and security reviews to maintain operational standards.


• Lead, mentor, and manage site supervisors and security teams to drive performance.


• Prepare and present operational and compliance reports to senior management and clients.


• Identify opportunities for service improvement and business growth.


• Respond to incidents, emergencies, and client escalations as required.


• Hold regular meetings with the service providers and ensure that reports are prepared to assist the Security Director during contract review meetings ISO 18788; 9001; 14001 & 45001 –SOMS, Quality, Environmental and Health & Safety Standards


• Adhere to the Thorburn Health and Safety Environmental and Quality (SHEQ) Management System’s Policies and Procedures as applicable to this position.

Skills and Competencies

• Proficient in Time and Attendance systems, including employee rostering, shift scheduling, and reporting.


• Strong working knowledge of the CIIMS system for incident management, reporting, and data analysis.


• Good understanding of HR practices, including disciplinary and grievance procedures.


• Sound knowledge of Industrial Relations (IR) and relevant labour legislation.


• Client-centric with strong customer service orientation.


• Analytical thinker with good problem-solving and decision-making abilities.


• Highly organised with the ability to manage multiple sites and priorities.


• Integrity, professionalism, and accountability in all actions.


• Ability to work independently and under pressure.

Qualifications

• Matric / Grade 12 (essential).


• Valid driver’s license and own reliable transport.


• Grade A PSIRA Registration (valid and up to date).


• Minimum of 10 years’ experience in security management / key account management (multi-site preferred).


• Tertiary qualification in Security Management, Risk Management, or related field (advantageous).


• Excellent computer literacy – Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).


• Sound knowledge of Time and Attendance systems, CIIMS system, HR processes, and Industrial Relations (IR) practices.


• Strong leadership and people management skills.


• Excellent communication and negotiation skills (verbal and written).


• Willingness to travel nationally (Cape Town, Durban & Gauteng).

#J-18808-Ljbffr

A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures.
**What will I be doing?**
As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Maintain good communication and work relationships in all areas of the hotel
+ Coordinate with government and law enforcement agencies as necessary
+ Coordinate additional personnel for Conference and Banqueting functions
+ Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
+ Assist the hotel in complying with Local Fire Safety Legislation
+ Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department
+ Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
+ Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
+ Liaise with the Hilton Safety/Security director on the implementation of Company Policies, guides, and matters of mutual interest
+ Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
+ Prepare incident reports
+ Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
+ Plan, deliver and facilitate regular staff awareness training
+ Be fully conversant of company terrorist procedures and convey to staff
+ Be fully conversant with hotel Fire and Emergency procedures
+ Responsible for management of key control within all departments
**What are we looking for?**
A Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Organised and systematic approach to problem solving
+ Security industry experience in managerial capacity
+ Ability to listen and respond to demanding guest needs
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Committed to delivering high levels of customer service
+ Ability to work under pressure
+ Flexibility to respond to a range of different work situations
+ Good grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in same or similar role
+ First Aid
+ Fire fighting qualification
+ IT proficiency
+ Fire combat training
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Security and Loss Prevention_
**Title:** _Security Manager_
**Location:** _null_
**Requisition ID:** _HOT0BVQ1_
**EOE/AA/Disabled/Veterans**

A Security Manager directs security Team Members to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures.
**What will I be doing?**
As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Maintain good communication and work relationships in all areas of the hotel
+ Manage security operations connected with evacuation of the building and similar events
+ Secure premises and enforce efficient property surveillance and patrolling
+ Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
+ Take responsibility of all security issues including Fire & Safety, responding to and attending as necessary any incident involving security or safety of premises, guests or colleagues and initiate appropriate actions
+ Execute and other duties as assigned by the Engineering, Health & Safety Manager and Chief Host
+ Assist in providing a positive work environment to engineering, health & safety team members that allows everyone to thrive and fulfil their potential
+ Ensure that all Security TMs and outsourced company employees understand the purpose of their role and are equipped with the training and tools required to perform their duties at their best
+ Supervise and support Security Team Members and outsourced company team members in delivering brand-specific customer service and protecting guests, team members, building and other hotel assets 24/7.
+ Respond to guest feedback and initiate corrective actions immediately if necessary, to ensure positive guest experiences in our hotels at all times
+ Develop and implement emergency programmes in the hotel and act fast to resolve security issues that occur inside and outside, writing incident reports for the Chief Host and Engineering, Health & Safety Manager
+ Be willing to roll up your sleeves and help in other departments during busy periods and as required. At the start of your shift, check with the Guest Operations Manager where help is needed most and spend at least 30 minutes per day assisting colleagues in Guest Operations e.g. F&B service, stewarding, housekeeping, front office
+ Plan and train new and existing team members on security processes, products and systems as per guidance of the Engineering, Health & Safety Manager,aiming to increase awareness for potential security risks and how to respond to security threats in the hotel
+ Be a positive and very active contributor in meetings (e.g. Huddles) with the Engineering, Health & Safety team to help achieve / maintain a high level of trust & engagement
+ Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
+ Ensure that the emergency services are informed immediately in the event of a major incident, that relevant Hotel Leadership (GM; Engineering, Health & Safety Mgr) are contacted immediately, and other appropriate action is taken in line with assignment instructions (including creating an alert in Fusion)
+ In regular (e.g., monthly) departmental leadership meetings, update Engineering, Health & Safety Manager on the performance security team members and suggest development opportunities for them in the coming months
+ Be a role model for others concerning brand-specific behaviours and protection of assets on the premises of the hotel
+ Responsible for management of key control within all departments
**What are we looking for?**
A Security Manager serving the Hampton Brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Organised and systematic approach to problem solving
+ Security industry experience in managerial capacity
+ Ability to listen and respond to demanding guest needs
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Committed to delivering high levels of customer service
+ Ability to work under pressure
+ Flexibility to respond to a range of different work situations
+ Good grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in same or similar role
+ First Aid
+ Fire fighting qualification
+ IT proficiency
+ Fire combat training
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Security and Loss Prevention_
**Title:** _Security Manager_
**Location:** _null_
**Requisition ID:** _HOT0BV08_
**EOE/AA/Disabled/Veterans**