239 IT Professionals jobs in Western Cape
IT Lecturer Security and Network Engineering
Posted today
Job Viewed
Job Description
Eduvos is looking to hire the services of a IT Networking & Programming Lecturer at our Mowbray campus on a part-time (contractual) basis.
Type of appointment:
Fixed-Term
Purpose:
- To lecture Information Technology-related modules, in the faculty on a part-time basis.
- To assist in the administration and departmental affairs and activities as required by the academic department.
Minimum qualifications required:
- Minimum of Honors in Computer Science or Information Technology or equivalent
Modules to be lectured:
- Linux-based Operating System,
- Computer Network Technologies,
- Enteprise Network Management,
- Advanced Networking,
- Network Security
Experience:
- Relevant lecturing experience
- Necessary knowledge of higher education practices and processes
Responsibilities:
- Lecturing
- General administration
- Setting and marking of assessments
- Preparation of notes and additional study materials
- Quality Assurance
- Management of At-risk students
Competencies
- Initiative and responsibility
- Constructive teamwork, relations and networking
- Influence
- Analysis and judgement
- Innovation and change
- Systematic approach (planning and organising)
- Steadiness (emotional tenacity)
- Communication
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
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Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting