230 IT Professionals jobs in South Africa

Eduvos is looking to employ a IT Lecturer at our Nelson Mandela Bay campus on a fixed term basis.

Type of appointment:

Permanent

Purpose:

• To lecture Information Technology-related modules, in the faculty on a full-time basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.

Minimum qualifications required:

• BSc Honours in Computer Science or Information Technology

Experience:

• 1 -2 years or relevant lecturing experience
• Necessary knowledge of higher education practices and processes
• Relevant research experience

Modules to be lectured:

• Linux-based Operating System,
• Computer Network Technologies,
• Enteprise Network Management,
• Advanced Networking,
• Network Security

Responsibilities:

• Lecturing
• General administration
• Setting and marking of assessments
• Preparation of notes and additional study materials
• Quality Assurance
• Management of At-risk students

Competencies

• Initiative and responsibility
• Constructive teamwork, relations and networking
• Influence
• Analysis and judgement
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)
• Communication

Eduvos
is looking to hire the services of a
IT Networking & Programming Lecture
r at our
Mowbray
campus on a part-time (contractual) basis.

Type Of Appointment
Fixed-Term

Purpose

• To lecture Information Technology-related modules, in the faculty on a part-time basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.

Eduvos is looking to hire the services of a IT Networking & Programming Lecturer at our Mowbray campus on a part-time (contractual) basis.

Type of appointment:

Fixed-Term

Purpose:

• To lecture Information Technology-related modules, in the faculty on a part-time basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.

Minimum qualifications required:

• Minimum of Honors in Computer Science or Information Technology or equivalent

Modules to be lectured:

• Linux-based Operating System,
• Computer Network Technologies,
• Enteprise Network Management,
• Advanced Networking,
• Network Security

Experience:

• Relevant lecturing experience
• Necessary knowledge of higher education practices and processes

Responsibilities:

• Lecturing
• General administration
• Setting and marking of assessments
• Preparation of notes and additional study materials
• Quality Assurance
• Management of At-risk students

Competencies

• Initiative and responsibility
• Constructive teamwork, relations and networking
• Influence
• Analysis and judgement
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)
• Communication

As the Network/Security Engineering Manager at BDNS, you will be responsible for managing, guiding, coaching and mentoring a team of Network and Security Engineers, ensuring that they deliver exceptional support to customers whilst maintaining high performance levels and job satisfaction.

You will oversee all aspects of technical operations, including managing escalated technical issues, supporting network-related projects and driving continuous improvement in service quality related to project delivery and customer maintenance and support.

This role is open to candidates of all backgrounds.

KEY RESPONSIBILITIES

Team Leadership and Development

• Lead and manage a team of Network and Security Engineers, providing ongoing management, guidance, coaching and mentoring to ensure high performance levels, motivation and job satisfaction.
• Foster a customer-centric approach by ensuring that Engineers promptly and effectively restore customer inquiries, technical issues and service requests, while maintaining high levels of customer satisfaction.
• Develop and deliver comprehensive training programmes for Engineers to ensure they have the necessary skills, knowledge and expertise to provide exceptional customer service.
• Implement KPI's and metrics to monitor team performance, track progress, identify areas for improvement and drive accountability.

Escalation Management and Customer Interaction

• Serve as the primary point of contact for escalated technical issues,
• providing timely and effective resolutions and managing communication
• with customers and internal stakeholders.
• Maintain a strong focus on customer satisfaction, ensuring that issues are
• resolved promptly and effectively whilst maintaining clear and professional communication throughout.

Collaboration and Communication

• Foster strong collaboration and communication across functional teams, including Operations, Accounts, Sales and Managed Service Centre, to ensure alignment in delivering seamless support experiences.
• Implement quality assurance processes to ensure adherence to SLAs, industry standards and the consistent delivery of high-quality support
• services.

Documentation and Reporting

• Ensure accurate documentation of all support interactions, technical issues, resolutions and customer feedback.
• Generate regular reports to provide insights into support performance,
• trends and areas of improvement.

Continuous Improvement

• Continuously address and improve support processes, procedures and workflows to enhance efficiency, productivity and overall service quality.
• Identify and implement opportunities for process improvements, aiming to reduce customer issue resolution times and increase overall satisfaction.

Ad-hoc Duties

• Perform any ad-hoc duties as required by the company, contributing to the overall success and operation of the team and business.

QUALIFICATIONS AND SKILLS

Education, Certifications & Experience:

• Bachelor's Degree in IT, Networking, Telecommunications or a related field (or equivalent work experience)
• 5+ years' experience in a technical support role, with at least 2 - 3 years in a management or leadership capacity within an ISP or telecommunications environment.
• Strong background in network management, including LAN, WAN, Wireless and Cloud technologies.
• Practical experience with Fixed Wireless networks is beneficial.
• Proven experience in managing complex network troubleshooting and escalation processes.
• Practical experience in managing and maintaining virtual environments.

Preferred
:

• Previous experience in a senior or lead technical support role within an ISP or telecommunications company.
• Advanced certifications or training in networking, wireless technologies, fibre or related fields.
• Strong mentoring skills with the ability to guide junior staff and share knowledge within the team.

Skills & Competencies:

• In-depth knowledge of networking technologies including IP routing, switching and network protocols.
• Hands-on experience with network devices such as routers, switches, firewalls, and wireless controllers.
• Strong understanding of network security principles and tools (firewalls, IDS/IPS, VPNs)
• Familiarity with network monitoring tools and performance analytics.
• Experience in designing, deploying and managing large-scale networks.
• Strong leadership and mentoring skills with the ability to manage, motivate and develop a high-performing team.
• Excellent communication and interpersonal skills with the ability to effectively liaise with both technical and non-technical stakeholders.
• Problem-solving ability and decision-making ability to manage escalations and resolve complex issues.
• Ability to manage multiple priorities, handle stress effectively and adapt to a fast-paced work environment.

Additional Requirements:

• Ability to work flexible hours and participate in on-call management team rotations for escalations.
• Strong focus on customer service excellence and a commitment to high standards of performance.
• Travel to remote team locations in Gqeberha, Cape Town, Nelspruit, Gauteng, Pietermaritzburg.
• Role based in BDNS's Hillcrest Head Office
  .

As the Network/Security Engineering Manager, you will be responsible for managing, guiding, coaching and mentoring a team of Network and Security Engineers, ensuring that they deliver exceptional support to customers whilst maintaining high performance levels and job satisfaction.

You will oversee all aspects of technical operations, including managing escalated technical issues, supporting network-related projects and driving continuous improvement in service quality related to project delivery and customer maintenance and support.

This role is open to candidates of all backgrounds.

Education, Certifications & Experience:

· Bachelor's Degree in IT, Networking, Telecommunications or a related field (or equivalent work experience)

· 5+ years' experience in a technical support role, with at least 2 - 3 years in a management or leadership capacity within an ISP or telecommunications environment.

· Strong background in network management, including LAN, WAN, Wireless and Cloud technologies.

· Practical experience with Fixed Wireless networks is beneficial.

· Proven experience in managing complex network troubleshooting and escalation processes.

· Practical experience in managing and maintaining virtual environments.

Preferred:

· Previous experience in a senior or lead technical support role within an ISP or telecommunications company.

· Advanced certifications or training in networking, wireless technologies, fibre or related fields.

· Strong mentoring skills with the ability to guide junior staff and share knowledge within the team.

Skills & Competencies:

· In-depth knowledge of networking technologies including IP routing, switching and network protocols.

· Hands-on experience with network devices such as routers, switches, firewalls, and wireless controllers.

· Strong understanding of network security principles and tools (firewalls, IDS/IPS, VPNs)

· Familiarity with network monitoring tools and performance analytics.

· Experience in designing, deploying and managing large-scale networks.

· Strong leadership and mentoring skills with the ability to manage, motivate and develop a high-performing team.

· Excellent communication and interpersonal skills with the ability to effectively liaise with both technical and non-technical stakeholders.

· Problem-solving ability and decision-making ability to manage escalations and resolve complex issues.

· Ability to manage multiple priorities, handle stress effectively and adapt to a fast-paced work environment.

Additional Requirements:

· Ability to work flexible hours and participate in on-call management team rotations for escalations.

· Strong focus on customer service excellence and a commitment to high standards of performance.

· Travel to remote team locations in Gqeberha, Cape Town, Nelspruit, Gauteng, Pietermaritzburg.

Role based in our Hillcrest Head Office In KZN.

Job Types: Full-time, Permanent

Work Location: In person

Job Summary - One Source ICT

We are seeking an experienced and customer-focused IT Support Technician to join our team. As part of our Managed IT Services division, you will provide technical support to our clients across various industries. You will be responsible for resolving hardware, software, and networking issues, ensuring client systems remain secure, stable, and fully operational.

Key Responsibilities

• Provide first and second-line technical support to clients via phone, email, remote tools, and onsite visits.
• Troubleshoot and resolve issues related to desktops, laptops, servers, networks, and business applications.
• Perform installation, configuration, and maintenance of hardware, operating systems, and software applications.
• Monitor and respond to alerts from IT systems and proactively address potential issues.
• Escalate unresolved problems to senior engineers or vendors as required.
• Manage and document service tickets in line with company processes and client SLAs.
• Assist in deploying and supporting Microsoft 365, cloud solutions, backup systems, and security tools.
• Conduct routine maintenance tasks such as patch management, updates, and antivirus monitoring.
• Provide user training and guidance on IT best practices, security awareness, and system use.
• Participate in project work including system upgrades, migrations, and new client onboarding.

kills and Qualifications

• Minimum 2–3 years' experience in IT support or helpdesk role (MSP environment advantageous).
• Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, and networking fundamentals.
• Experience with ticketing systems and remote monitoring & management (RMM) tools.
• Familiarity with firewalls, routers, switches, and wireless technologies.
• Excellent troubleshooting, problem-solving, and analytical skills.
• Strong customer service orientation and ability to communicate effectively with both technical and non-technical users.
• Ability to work independently and as part of a team in a fast-paced environment.
• Relevant certifications such as CompTIA A+, Network+, Microsoft MCP/Modern Desktop, or equivalent (advantageous).

Key Competencies

• Customer service and client relationship focus
• Strong organizational and time management skills
• Adaptability to changing technologies and client needs
• Attention to detail and commitment to quality service

What We Offer

• Competitive salary
• Opportunities for training, certification, and career growth
• Exposure to a wide variety of technologies and client environments
• Supportive team culture in a growing managed services business

Application Process:
Interested candidates should submit their CV and cover letter to

Job Description
iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.

Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You Need To Have

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

Apply today

Apply

• A technical qualification in a relevant field is a plus, but extensive practical experience is highly valued

• Proven, hands-on experience in the coatings industry.
• Advanced practical skill in spray painting and other coating application techniques.
• A thorough understanding of product mixing ratios, viscosity, and solids content.
• Proficiency in using metric measurements and technical tools to assess coating properties (e.g., wet/dry film thickness gauges, gloss meters).
• A strong eye for the aesthetics of coatings, including an ability to critically assess colour, gloss, texture, and identify defects.
• The ability to accurately understand and interpret customer and salesperson requests and translate them into technical actions.
• Excellent problem-solving skills with the ability to troubleshoot application issues on-site.

• Accompany Business Development Managers and Key Account Managers to customer sites to provide expert technical support.
• Translate customer and sales team requests into practical technical solutions and product recommendations.
• Precisely prepare high-quality product samples for customer evaluation and for the showroom.
• Draft clear and accurate product specifications and technical data sheets for internal and external use.
• Assist the R&D team by testing new products and formulations, providing detailed, practical feedback on performance and usability.
• Proactively suggest improvements for existing products and application processes.
• Maintain the company showroom.
• Act as the key technical liaison between customers, the sales team, and our lab chemists, clearly communicating product-related issues and customer requirements.

• Manage the helpdesk and provide professional technical support to customers.
• Set up and update new customer systems.
• Maintain and update UNMS devices daily.
• Perform stock control and track field inventory.
• Record installations and repairs on Google Calendar/OneNote.
• Stay current with broadband technology developments.
• Conduct on-site service calls safely and responsibly.
• Maintain tools and equipment in good working condition.
• Provide clear instructions to customers on using routers and services.
• Test and troubleshoot equipment and infrastructure issues.
• Remove or replace equipment after service cancellations or changes.
• Conduct site surveys for potential customers.
• Follow health and safety regulations and conduct weekly tool talks.
• Collaborate with team members and assist management with ad hoc tasks.

• Valid drivers license.
• Proven experience in broadband, networking, or technical support.
• Good understanding of routers, wireless technology and internet systems.
• Strong communication and problem-solving skills.
• Ability to work independently and in a team.
• Physically capable of climbing ladders and working in confined spaces.