225 IT Implementation jobs in South Africa

Join to apply for the System Implementation Specialist role at Apex Group Ltd Join to apply for the System Implementation Specialist role at Apex Group Ltd The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youJob SpecificationAnalysis of client’s system requirements pre implementation Assist with new clients’ onboardings and new systems implementation projects Provide Business As Usual support for ongoing matters on Portals Maintain Investor Portals configuration and setup to optimize systems according to business requirements Manage vendors actively for development and enhancements Monitor, troubleshoot and analyze issues within the Investor Portals Assist in client onboarding and new systems implementation projects Assist in training the business users and updating training guides Any other duties in the scope of the role that the company requires Skills RequiredB. Com or similar tertiary business study with Information Technology exposure 1 – 5 years’ experience within the financial industry (preferable) Experience in accounting/ financial sector; An aptitude for working with systems Experience in a fund accounting system advantageous Project management Excellent Communication Skills Strong team player Solution orientated & strong problem-solving skills Highly organized and attention to detail Must show initiative to constantly improve processes Ability to prioritize issues at company level Good understanding of operational controls framework. What you will get in return:A genuinely unique opportunity to be part of an expanding large global business A positive and dynamic work environment Competitive salary and additional benefits Possibility for advancement On the Job training Full time role Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Apex Group Ltd by 2x Get notified about new System Implementation Specialist jobs in Cape Town, Western Cape, South Africa . Cape Town, Western Cape, South Africa 1 month ago Assistant Director (Procurement Specialist): SCM and MAM Data Analytics and Technical Support (3 posts available), Ref No. PT 27/2024 R1 Cape Town, Western Cape, South Africa 4 weeks ago Cape Town, Western Cape, South Africa 4 days ago Milnerton, Western Cape, South Africa 1 week ago City of Cape Town, Western Cape, South Africa 5 days ago Implementation Specialist (Prescient Fund Services) Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 2 days ago Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 2 days ago Cape Town, Western Cape, South Africa 4 days ago Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 1 month ago Cape Town, Western Cape, South Africa 3 weeks ago Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 3 weeks ago City of Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 3 weeks ago City of Cape Town, Western Cape, South Africa 2 days ago City of Cape Town, Western Cape, South Africa 2 weeks ago City of Johannesburg, Gauteng, South Africa 1 hour ago Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 1 week ago City of Cape Town, Western Cape, South Africa 5 days ago City of Cape Town, Western Cape, South Africa 2 weeks ago City of Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 2 months ago Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 4 weeks ago Cape Town, Western Cape, South Africa 1 month ago City of Cape Town, Western Cape, South Africa 15 hours ago We’re unlocking community knowledge in a new way. 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Reference: 10490 NB Consultant: NineBroodryk Job Description:

• Support the implementation teams with scheduling, documentation, and follow-up.
• Maintain and update project tracking tools, action logs, and timelines.
• Liaise with clients and internal departments to gather required implementation data.
• Prepare client onboarding and configuration documents along with the implementation team.
• Ensure all administrative and compliance requirements are met throughout the implementation process.
• Assist with facilitating testing, system setup, and go-live preparation.
• Monitor and escalate risks, delays, or issues to project stakeholders (both internally and externally).
• Maintain accurate records and documentation of the implementation project and its progress.
• Be the primary contact for a client and initiate implementation processes as quickly as possible
• Provide post-implementation support including documentation handover and feedback collection

Qualifications:

• Excellent organisational and multitasking skills.
• Strong verbal and written communication abilities.
• Must be fluent in English (spoken and written) and able to understand Afrikaans.
• High attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with project management is a plus.
• Ability to effectively prioritise workload
• Requires advanced interpersonal skills with the ability to work with both management and other team members
• Capable of quickly adapting to client subject knowledge

How to Apply:

• Email your comprehensive CV to .
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

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Lead project management of implementations for Visa client institutions and processors in assigned region to ensure customer expectations are exceeded.

Coordinate directly with clients to understand card program set up requirements and facilitate new card program installations conversions and maintenance requests without customer impact.

Manage routine and non-routine moderately complex processing and change requests as well as support client initiatives.

Assess operational opportunities to increase service quality or efficiency.

Prepare and maintain detailed project plans status reports and issues logs.

Build and enhance positive working relationships with Visa client institutions processors and internal stakeholders.

Represent client system and operational requirements to internal Visa organizations.

Responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines.

Coordinate internal Visa resources to ensure delivery on commitments.

Report client project accomplishments and deliverables to management monthly.

Update and enhance internal support documents to assist internal and external stakeholders.

Support biannual business enhancements and all Visa mandates.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Bachelors degree or equivalent experience. Requires a minimum of 5 years experience in a customer support role in financial services payment card software or information services.

Experience using standard MS Office tools (e.g. MS Project Excel PowerPoint Word Visio etc.).

Excellent time management organization and planning skills are essential.

Ability to comprehend and translate technical issues.

Ability to synthesize technical information and apply to business solutions.

Able to set priorities influence others and manage customer expectations.

Demonstrated success in customer relationship management.

Self-starter with a demonstrated ability to achieve results as part of an effective team and ability to effectively prioritize and multi-task under deadlines.

Strong verbal written presentation and interpersonal skills are required.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work : Employment Type :

Full-time

Key Skills

Academics,Apache Tomcat,Dcom,Fabrication,Banking & Finance,Filing

Experience : years

Vacancy : 1

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Implementation Consultant

Department: Customer Operations

Employment Type: Permanent - Full Time

Location: Johannesburg

Description

We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.

• Understand all the functionality within the GhostPractice system.
• Installing and setting up software at clients.
• Interviewing clients and their staff in order to understand their business and operational requirements.
• Analysing the information that clients currently use to perform their duties.
• Converting Non- Financial client's data from Legacy system into GhostPractice.
• Managing and completing the conversion process between the conversions Team and Implementation Team.
• Updating clients with latest GhostPractice version.
• Train clients on all the functionality within the GhostPractice system.
• Problem solving of client issues.
• Functional testing of software.
• Preparing and managing project plans.
• Servicing clients in terms of their requirements of the GhostPractice system.
• Meeting with clients and managing projects.

Key Responsibilities

• Execute the strategy as expressed by the Executive Management team of the company.
• Report directly to your Team Leader on all related activities.
• Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan.
• Attending to meetings with the client about the project.
• Interviewing the client and understanding the client’s processes and procedures in order to implement GhostPractice successfully.
• Understanding and Analysing the client’s data along with the client and converting and importing it into GhostPractice (Non-Financial).
• Testing the integrity of the data along with the client.
• Training Clients in a classroom setup or doing one-on-one training sessions with individual clients on GhostPractice.
• Installing SQL and GhostPractice at the client if and when necessary.
• Assisting the client with handholding and support during the Testing- and Launch phases.
• Communicating project progress internally as well as to the client on a regular basis.
• Ensuring that your client understands all the appropriate Financial and Management Reports in the system to assist them in better managing their business and staff.
• Ensuring that all project related admin and documentation is completed and filed on GhostPractice and that all client signed documents are submitted to the Line Manager as well.

Skills, Knowledge & Expertise

• Ability to handle multiple priorities and remain focused and organized.
• Ability to effectively communicate verbally and in writing.
• Proficiency in Microsoft Office products.
• Understand all the functionality within the GhostPractice system.
• Effectively manage Project Milestones and Due Dates.

Career Growth Measurables

• Effectively manage and understand the conversion process and financial data from the Legacy System to GhostPractice to assist the Conversion Specialist team in successfully converting the data correctly.
• Can do full SQL and GhostPractice installation at the client which includes Mobile App and GP Web.
• Can setup Backups after SQL and GhostPractice installation at clients.
• Excellent understanding of all duties and responsibilities of an Implementation Consultant.
• Excellent Track Record as an Implementations Consultant.
• Have successfully implemented over 10 projects with the Full Implementation- or Matter Management process.
• Have successfully implemented all modules of GhostPractice (not necessarily all at one site) and by means of re-implementations and assisting on projects onsite or remotely.

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

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Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit .

Your Role at impact.com: As an Implementation Engineer, you will be responsible for learning Impact’s technology andassist with proposing and implementing technical solutions for our clients. Working alongsidethe Onboarding and Technical Services teams, you will interact with clients (business andtechnology) answering questions about the integration process, best practices and Impact’stechnology with the goal of getting clients live with their implementations in a timely manner. What you'll do:

• Keep up-to-date with Impact’s technology and industry updates
• Design solutions & drive technical implementation of new and existing Impact clients
• Lead technical conversations to scope and propose best solution for clients’ businessneeds
• Produce technical integration documentation
• Work hand-in-hand with our Onboarding team to provide best customer experience forclients and help streamline onboarding
• Support Sales and Pre-sales teams as a product specialist and technical resource forcomplex deals and general knowledge sharing
• Troubleshoot client issues
• Additional duties as reasonably assigned by the Company.

What you have:

• Self-starter with a focus on creating and/or refining processes
• Voracious learner willing to be out of their comfort zone
• Natural curiosity leading to a deep understanding of the client’s challenges
• Passion for solving customer issues in a fast paced environment
• Phenomenal problem-solving & troubleshooting skills
• General top level understanding of HTML, javascript, SQL, API and File transfer protocol
• Ability to communicate complex technical information to a non-technical audience
• Excellent verbal & written communication in English
• Bachelor’s degree in Computer Science, Engineering, Science, Maths or related Scienceor Commerce discipline
• Proven performance in an Integration Support, Sales Engineering, Software
• Development or related discipline, preferably in an external customer-facing capacity

Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
  • Learning the advanced partnership automation products
• Medical Aid and Provident Fund
  • Group schemes with Discovery & Bonitas for medical aid
  • Group scheme for provident fund
• Restricted Stock Units
  • 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology stipend
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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Join to apply for the Implementation Consultant role at Dye & Durham Corporation

1 day ago Be among the first 25 applicants

Join to apply for the Implementation Consultant role at Dye & Durham Corporation

Description

We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.

Department: Operations

Location: Johannesburg

Description

We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.



Key Responsibilities

• Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan.
• Managing and completing the conversion process.
• Train clients on all the functionality within the GhostPractice system.
• Problem solving of client issues.
• Functional testing of software.
• Interviewing the client and understanding the client’s processes and procedures in order to implement GhostPractice successfully.
• Understanding and Analysing the client’s data along with the client and converting and importing it into GhostPractice (Non-Financial).
• Installing SQL and GhostPractice for the client if and when necessary.
• Ensuring that all project related admin and documentation is completed and filed.
  
  

Skills, Knowledge & Expertise

• Ability to handle multiple priorities and remain focused and organized.
• Ability to effectively communicate verbally and in writing.
• Proficiency in Microsoft Office products.
• Understand all the functionality within the GhostPractice system.
• Effectively manage Project Milestones and Due Dates.
• Strong accounting background.
• Can do full SQL and setup Backups after SQL installation.
  
  

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Dye & Durham Corporation by 2x

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