172 IT Contractor jobs in South Africa
Audit Contractor
Posted 20 days ago
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Job Description
Audit Contractor
Location: Bedfordview, South Africa (Hybrid)
Type: 2-Year Contract
Global exposure.
Audit excellence with a path to the US.
About the Role
We are seeking Audit Contractors to join a long-term engagement with a leading US client. You’ll gain international exposure while working on audits for manufacturing and distribution companies, with a strong focus on inventory. The role offers hybrid working (3 days in-office, 2 days remote) from Bedfordview, with performance-based opportunities for relocation to the US after 3 years.
Who the Client Is
This opportunity is with a multinational client headquartered in the United States, known for operational scale, strong governance, and a collaborative global network. The company is expanding its international contractor initiative, offering South African professionals a unique chance to contribute to US audit teams.
What You’ll Do
Perform audits for manufacturing and distribution companies.
Focus on inventory assessments and reconciliations.
Collaborate with US-based teams through structured workflows.
Work under the client’s management with provided IT and training support.
Deliver high-quality audit outcomes aligned with international standards.
What You Bring
Completed articles.
1–2 years’ post-articles experience.
Qualified CA(SA) or equivalent.
Audit experience in manufacturing and distribution sectors.
Strong understanding of inventory and controls.
Willingness to work hybrid from Bedfordview (3 days in-office).
What Success Looks Like
High-quality, accurate audit delivery for US clients.
Effective collaboration with international teams.
Positive performance reviews opening pathways to relocation.
Contribution to scaling the initiative across US offices.
Rewards & Realities: A unique chance to gain global exposure while based in South Africa, with structured hybrid work. Demands include strict US standards, consistent delivery, and adaptability to client-led processes.
Independent Contractor
Posted today
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Job Description
About This Role:
As a Digital Marketing Account Manager, you will be working with Summit Scout's direct business-to-business clients. The focus of this position is to provide world-class customer service while working with our Summit Scout clients to oversee and consult on their digital marketing campaigns. Your marketing strategy recommendations and directions in this role will be key in driving business growth for our clients.
About Summit Scout:
Summit Scout is a cutting-edge digital marketing company that specializes in Technical SEO and Paid Media Marketing. We combine technological and marketing expertise with exceptional customer service to help grow our clients' businesses. A business only runs as well as its team, therefore, we seek individuals with a deep knowledge in SEO and Paid Marketing to provide an amazing client experience.
Compensation & Benefits:
- USD $15/hourly
- Retention Bonus Opportunities
Schedule:
Monday - Friday from 8am - 5pm MDT. Regular and predictive attendance is required.
A Typical Day Might Include:
- Acting as a marketing strategy expert for our clients
- Overseeing, making and approving marketing campaigns in Technical SEO and other digital marketing strategies
- Reporting Zoom calls and working closely with our clients on their marketing campaigns
- Working closely with SEO Analysts and Google Ads Specialists to:
- Set up SEO strategies according to client needs
- Manage monthly reporting and other client communication
- Be a resource for questions
- Manage client retention
- Scheduling calls with clients and providing outstanding customer service via Zoom, phone and email communications
- Managing notes, appointments, and to-do's
Requirements:
- Fluency in English is essential for this position (C1/C2 level of proficiency). All contractors will be required to complete a language assessment prior to being hired. This assessment will measure your proficiency in English, including your ability to read, write, speak, and listen.
Equipment Requirements:
As a contract worker, you will be required to provide your own equipment including:
- A laptop or computer
- A reliable internet connection
- The following applications, installed on your laptop or computer: Zoom, Gmail, and Google Chrome
Other Requirements:
- 2+ years of Technical SEO digital marketing experience
- 2+ years of customer service experience
- Outstanding written and verbal communication skills. The ability to provide outstanding customer service experience to our clients
- Working knowledge of:
- Technical SEO (onsite work, best practices, content marketing, link curation, citation optimization, etc.)
- Website development basics (Wordpress, Shopify, Big Commerce, etc)
- 2+ year experience using Google Analytics and Search Console
- Excellent time management & people skills
- Dedication to quality and high level of follow through.
- Proficient in Google Apps and Tools (ie: Gmail, Google Sheets, Drive, etc).
- Ability to maintain organization and work effectively
Preferred Skills:
- Working knowledge of the following is a plus:
- Google Ads and Bing Ads
- Web development and coding
- Ecommerce Marketing
- CRO
- Programmatic
- Social media marketing
- Competitive analysis
- HubSpot
Average percentage of time spent by category:
- 40% Zoom Meeting Communication - Video and verbal communication with clients
- 15% Written Communication - Written email communication with clients
- 30% Marketing Strategy - Building out marketing strategy and ordering Technical SEO (learning about the client's business, keyword research, website auditing, adjusting strategy as needed, etc.)
- 15% Training - Internal and external training to stay on top of industry updates and trends.
What to Expect From Our Interview Process:
What does our hiring process look like? It all starts with your application
- We use Workable for our Applicant Tracking System, so expect to see that platform as you progress through our hiring stages.
- Once you apply, our Talent Acquisition team will review your resume to see if this role is the best fit for your experience.
- Keep an eye on your email for an invitation to complete a video interview (via Workable) or an invite to connect with our team (via Zoom or for a quick phone interview).
- Following interview(s), we'll connect with you regarding a background check.
- Pending those results, you can expect communication with a decision and possibly an offer
Additional Notes
- This is a contract position, so you will not be eligible for benefits.
- You must be able to work independently and manage your own time.
If you are differently abled or require an accommodation for any stage in the interview process, please let us know by emailing
If you have any questions throughout the process, please feel free to reach out to our Talent Acquisition Team. We're looking forward to getting to know you
Job Type: Full-time
Pay: From R263,80 per hour
Expected hours: No more than 40 per week
Work Location: Remote
Independent Contractor
Posted today
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Job Description
Management Level
Manager
Job Description & Summary
At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.
Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Job Posting End Date
October 19, 2025
Independent Contractor
Posted today
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Job Description
Independent Contractor – Website Marketing & Optimization Manager
The Role and Mission…
We are seeking a data-driven, user-experience-focused Website Marketing & Optimization Manager to oversee the structure, performance, and strategic growth of our multiple brand websites, key landing pages, and lead generation sites. This role will play a critical part in shaping the site's architecture, improving user experience, and driving conversions through technical SEO, analytics, and ongoing optimization efforts. You'll collaborate closely with marketing, sales, design, and development teams to ensure the website supports our broader business goals.
Compensation: USD $20.00/ hour. Payments are made monthly.
Schedule: This is a regular full-time position with a standard schedule of 40 hours per week.
Boostability's Culture…
We want our "Boosters" to truly enjoy coming to work every day. Job fulfillment is important to us, as is having fun at work At Boostability, it's all about people, not employees. People matter at Boostability. We are dedicated to a culture that respects, celebrates, and seeks out the uniqueness of every individual in an atmosphere where it's safe to be you… Every. Single. Day Every person has their own voice that deserves to be heard and included. Here, we appreciate the sound our people's global voices make and the harmony in our culture they create. Because here, you get to be you… all of you
A Typical Day Might Include.
Website Management & Architecture
- Own and manage the structure, navigation, and content layout of our primary websites to improve usability and site performance. This includes all brands, and strategic lead gen websites.
- Collaborate with stakeholders to plan, develop, and implement website updates and keep content fresh in a fast-changing industry.
- Ensure the site structure supports SEO best practices and scalable growth.
Conversion Optimization
- Develop strategies to improve lead generation and customer conversion through A/B testing, UX enhancements, and CRO tools.
- Analyze site performance metrics to identify drop-off points and areas for improvement.
- Optimize calls-to-action, landing pages, and user flow to maximize conversion rates.
Technical SEO & Web Performance
- Conduct regular audits to ensure technical SEO health, including crawlability, site speed, structured data, and indexation.
- Implement on-page and technical optimizations to improve organic visibility and rankings.
- Optimize website speed, mobile responsiveness, and accessibility.
Analytics & Tag Management
- Set up and manage tracking infrastructure using Google Analytics and Google Tag Manager.
- Monitor web performance, traffic sources, user behavior, and goal completions.
- Create reports and dashboards to share actionable insights with stakeholders.
Platform Management
- Manage and maintain the website CMS (primarily WordPress), ensuring updates, plugin health, and performance.
Our Ideal Candidate Has…
- 3+ years of experience in website management, digital marketing, or conversion rate optimization.
- Deep understanding of website architecture, UX/UI principles, and digital lead funnels.
- Hands-on experience with Google Analytics, Google Tag Manager, and technical SEO tools (e.g., SEMrush, Screaming Frog, Search Console).
- Familiarity with WordPress and general CMS best practices.
- Strong analytical mindset with the ability to turn data into strategy.
- Basic understanding of HTML, CSS, or JavaScript is a plus.
You'll Really Stand Out If.
- Experience with A/B testing platforms (e.g., Google Optimize, VWO, Optimizely).
- Working knowledge of accessibility standards and responsive design.
- Familiarity with CRM or marketing automation systems (e.g., HubSpot, Marketo) for lead integration.
Equipment Requirements: As a contract worker, you will be required to provide your own equipment, including:
- A laptop or computer.
- A headset.
- A reliable internet connection.
- The following applications, installed on your laptop or computer: Zoom, Gmail, Google Chrome, and Talkdesk.
Other Requirements:
- Fluent in English (C1/C2 level proficiency) and proficient in writing and grammar.
- Exceptional online communication skills.
- The ability to articulate thoughts clearly and effectively.
- Quick learning capability, adaptability, and flexibility.
- A high level of integrity, autonomy, and self-motivation.
- Proficiency in Google Apps and Tools (IE: Gmail, Drive, etc.)
- Proficiency in Microsoft Word.
- Deadline-oriented.
Additional Notes
- This is a contract position, so you will not be eligible for benefits.
- You must be able to work independently and manage your own time.
- You must be a citizen or permanent resident of Poland to be hired as a contractor in this role.
What does our interview process look like?
- Once you express interest, our Talent Acquisition team will review your credentials to see if this position is the best fit for your experience.
- Keep an eye on your email for an invitation to complete an English proficiency quiz, a video introduction, and an invite to connect with our team via Zoom.
- Pending those results, you can expect communication with a contract offer.
Job Type: Full-time
Pay: R346,29 per hour
Expected hours: No more than 40 per week
Work Location: Remote
Contractor Coordinator
Posted today
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Job Description
Giyani, ZA
Full-Time
Networks
Job Openings
Contractor Coordinator
Applications are invited for the Contractor Coordinator - Networks position to be based in Giyani.
PURPOSE OF THE ROLE: The Contractor Coordinator – Networks (CCN) will lead and manage the Contractor in a specifically assigned area's operational teams, ensuring high-quality field work is done on infrastructure and customer premises. The Contract Coordinator - Networks will work in collaboration with the other CCN's and Area Managers in the same area and under oversight of the Networks Manager to ensure we achieve our goals in the area.
Key Responsibilities:
Area:
- Responsible for the physical network infrastructure in the area assigned to you. Ensure the correct deployment, health and maintenance thereof, as well as do all installations and field support activities at customer's premises in this area. Be the custodian of the network from the POP to customer's internal network, and ensure our Contractor executes to our standards.
- Own the Customer's experience on our network with the Area Manager.
Management:
- Convert Business and Tactical Goals for your area into all Operational plans. Develop monthly standardised Operational plans.
- Be part of the Level 2 Value Chain MOS collaboration to ensure that value chain flow problems are identified and solved.
- Manage the Contractor by ensuring that:
- Daily standardised execution plans are developed, shared and executed.
- The Contractor has all resources needed available to their teams, like tools, equipment needed, vehicles, safety measures and protocols.
- Each individual team member has activity lists each day and knows what is expected in terms of speed, quality, cost and safety in executing the activities.
- Measure the execution of activities via KPI's (SQSCT) as well as via QC protocols. Put feedback loops in place to ensure daily problem solving and improvement.
- Reporting on KPI's, metrics and statistics.
- Implement and uphold partnership agreements with customer and/or supplier teams.
- Coach and train Contractor teams to execute activities as expected.
- Facilitate the daily Level 1 MOS meeting and ensure triggers are identified and solved.
Leadership:
- Receive tactical leadership from the Network & Commercial Managers. Functional leadership comes from the Network Manager in your region.
- Receive governance and guidance regarding policies, best practices and standards from the Networks Manager and the related team of Specialists.
- Lead and coach your Contactor(s) to help them improve and to remain aligned to their daily responsibilities and the values of Herotel.
- Ensure you and your area remain aligned with other functions and regions.
Key Outputs:
- Develop Operational and daily execution plans for the Contractor and ensure that it aligns with the rest of your value chain.
- Ensure that all resources needed for the Contractor to operate is available when needed.
- Manage, train and coach the Contractor so they can act effectively and efficiently.
- Accurately prioritise key activities and cancel noise.
- Ensure you collect and analyse the correct data to inform decisions.
- Lead your MOS collaboration in line with national rhythms.
- Ensure the business culture is practiced in your area.
- Report on Contractor performance, as well as on triggers and how they were addressed.
- Achieve our network goals for the network in your responsibility.
The successful candidate must have the following experience/skills:
Experience:
- Minimum of 5 years' work experience in a telecom's technical environment.
Skills and competencies:
- Must be well versed and fully understand the functioning of Herotel's infrastructure.
- Able to lead people, solve conflict, be good at communication (written and in speech), and create motivated teams.
- Able to process stress and pressure well and help others do the same.
- Be skilled in management (planning, organising, leading and control).
- Ability to effectively communicate (verbal and written) and implement plans.
- Knowledge and experience in applying standards and functional best practice.
- Results orientation and drive.
- Analytical thinking and problem solving.
- Decision making and sound judgment.
- Resilient, adaptable, and self-aware.
- Able to transfer knowledge and skills to others.
- Leadership and People Management (plan, organise, lead and control).
- Valid driver's license and travel required.
Education Requirements:
- Grade 12.
- Bachelor's Degree or Diploma in the applicable field will be beneficial.
PLEASE NOTE:
- Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
- Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.
RLHF Contractor
Posted today
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Job Description
Job Description: RLHF Contractor (AI Model Training)
EST Time zone
About the Role
We are seeking contractors to support Reinforcement Learning with Human Feedback (RLHF) projects, a core process for training and improving large language models (LLMs). You will provide high-quality feedback on AI-generated responses, helping refine model outputs for accuracy, usefulness, safety, and alignment with human expectations. This is a remote, flexible role suited for detail-oriented individuals who are comfortable working independently.
Responsibilities
- Review and evaluate AI-generated responses for correctness, clarity, and helpfulness.
- Rank multiple AI outputs by quality and relevance according to provided guidelines.
- Provide structured written feedback to guide model improvements.
- Follow detailed annotation instructions with consistency and accuracy.
- Participate in calibration sessions to align with evolving project standards.
- Meet productivity and quality benchmarks (e.g., number of tasks per hour, accuracy scores).
Qualifications
- Strong command of English (reading and writing).
- Ability to analyze text critically and identify errors in logic, tone, or factuality.
- Comfortable working with evolving guidelines and ambiguous edge cases.
- Reliable internet connection and ability to work remotely.
- Prior experience with content moderation, annotation, writing, editing, or teaching is a plus.
- Familiarity with AI, machine learning, or NLP concepts is beneficial but not required.
What We Offer
- Flexible schedule:
Work from anywhere. - Pay:
Competitive hourly/project-based compensation. - Impact:
Contribute to training cutting-edge AI systems used by millions. - Growth:
Gain experience in the rapidly growing AI/ML ecosystem.
Independent Contractor
Posted today
Job Viewed
Job Description
Partner Growth Manager
The Role and Mission…
Join our team as a Partner Growth Manager and be at the forefront of nurturing and expanding our partner relationships. In this role, you will play a crucial part in driving growth, ensuring partner satisfaction, and enhancing our product offerings.
Compensation: USD $14.42 / hour. Payments are made monthly.
Schedule: Full-time schedule, 40 hours per week. Regular and predictive attendance is required.
Boostability's Culture…
We want our "Boosters" to truly enjoy coming to work every day. Job fulfillment is important to us, as is having fun at work At Boostability, it's all about people, not employees. People matter at Boostability. We are dedicated to a culture that respects, celebrates, and seeks out the uniqueness of every individual in an atmosphere where it's safe to be you… Every. Single. Day Every person has their own voice that deserves to be heard and included. Here, we appreciate the sound our people's global voices make and the harmony in our culture they create. Because here, you get to be you… all of you
The Partner Team
We love small businesses—that's no secret. But we're also a fan of other companies that love them too, which is why we have a Partner Program designed to help them offer a low-cost, high revenue-earning SEO product to their own clients. Our Partner Team makes that happen from sales to services for our partners and their customers.
A Typical Day Might Include…
- Managing and strengthening partner relationships to keep them aligned with our product scope.
- Conducting audits, managing escalations, and overseeing weekly, monthly, and quarterly reporting.
- Efficiently capturing and distributing meeting notes, following up on assignments, and updating accounts.
- Reviewing and approving invoices for partners, including cancellations and refunds.
- Analyzing revenue data and collaborating with partners to boost sales and reduce churn.
- Leading Quarterly Business Reviews (QBR) to showcase successes, key initiatives, and future opportunities.
- Coordinating partner visits and check-ins for enhanced collaboration.
- Collaborating on project ideas and ensuring their successful completion with our development team.
- Working closely with the Management of Client Success on performance initiatives and product fulfillment.
- Conducting training sessions with the Client Success team as needed.
- Hosting monthly recognition meetings with the Client Success team.
- Keeping partners informed about industry news, marketing collateral, and updates to Google algorithms.
- Providing partner access and training for the Launchpad account management system.
- Assisting with partner sales training initiatives for their in-house sales teams and supporting sales operations.
Our Ideal Candidate…
- Experience: Brings 2 years of experience in SEO or digital marketing to the table.
- Industry Knowledge: Possesses a strong grasp of the digital marketing industry.
- Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; gives appropriate recognition to others
- Dependable: Meets important deadlines and assumes responsibility and ownership for SLAs
- Innovative: Pursues new opportunities and process enhancements; Takes initiative and calculated risks
- Communicative: Strong PowerPoint, Excel, and presentation skills
- Dynamic: Self-starter, a go-getter with ambition and high work ethic, understands the big picture
- Detail-oriented: Reviews and proofs partner-facing reports and pertinent communications
- Goal Focused: Creates goals in order to drive the direction of the partnership and prioritize initiatives
- Analytical: Understands KPIs and can differentiate between important data metrics
- Teamwork: Promotes objectivity and openness to others' views; gives and welcomes feedback; Contributes to building a positive team spirit; puts the success of team above own interests; invests in people
- Delegation: Delegates work assignments; sets expectations and monitors delegated activities; Provides recognition for results
- Teachable: Learns from mistakes, is open to feedback, and identifies opportunities for improvement
You'll Really Stand Out If.
You hold a Bachelor's degree in Public Relations, Communication, Marketing, or a related field.
Equipment Requirements:
As a contract worker, you will be required to provide your own equipment, including:
- A laptop or computer.
- A headset.
- A reliable internet connection.
- The following applications, installed on your laptop or computer: Zoom, Gmail, Google Chrome, and Talkdesk.
Requirements:
- Fluent in English (C1/C2 level proficiency) and proficient in writing and grammar.
- Exceptional online communication skills.
- The ability to articulate thoughts clearly and effectively.
- Quick learning capability, adaptability, and flexibility.
- A high level of integrity, autonomy, and self-motivation.
- Proficiency in Google Apps and Tools (IE: Gmail, Drive, etc.)
- Proficiency in Microsoft Word.
- Deadline-oriented.
Additional Notes
- This is a contract position, so you will not be eligible for benefits.
- You must be able to work independently and manage your own time.
- You must be a citizen or permanent resident of Poland to be hired as a contractor in this role.
What does our interview process look like?
- Once you express interest, our Talent Acquisition team will review your credentials to see if this position is the best fit for your experience.
- Keep an eye on your email for an invitation to complete an English proficiency quiz, a video introduction, and an invite to connect with our team via Zoom.
- Pending those results, you can expect communication with a contract offer.
Job Type: Full-time
Pay: From R250,38 per hour
Expected hours: No more than 40 per week
Work Location: Remote
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Independent Contractor
Posted today
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Job Description
Join RCS Vendor Network
Location:
Gauteng, South Africa |
Contract Type:
Project-Based |
Duration:
12 Months (Renewable)
RCS (ReleTob Corporate Services) is expanding our
Vendor Partner Network
We're looking for qualified
Independent Contractors
to deliver high-quality services for our corporate client portfolio.
Who Should Apply?
Established service providers who:
- Have valid
business registration (CIPC)
&
tax clearance - Hold
insurance & compliance certificates - Bring
2+ years of industry experience - Value professionalism, reliability, and service excellence
Service Categories Needed
- Transport & Chauffeur Services
- Cleaning & Facility Maintenance
- Corporate Branding & Printing
- Security Services
- Catering & Event Support
- IT Support & Technical Services
- Office Equipment & Supplies
What We Offer
- Competitive project rates
(market-related) - Prompt payment terms
(NET 15–30) - Regular project opportunities
from corporate clients - RCS branding & marketing support
- Network expansion
with other vendor partners
How to Apply
To apply, visit
IndependentContractor #VendorPartnerships #CorporateServices #GautengBusiness #ServiceProvidersIndependent Contractor
Posted today
Job Viewed
Job Description
Company Description
Nerds On Site South Africa offers top-notch IT services to ensure businesses run efficiently. With a dedicated team ready to fix any IT issues quickly, they help businesses save time and money. Their services are available 24/7, providing round-the-clock support that keeps operations running smoothly. With a focus on transparency and accountability, Nerds On Site is committed to delivering predictable, cost-effective solutions tailored to clients' needs.
Role Description
This is a independent contractor opportunity located in Pretoria for an Independent Contractor. The contractor will be responsible for providing timely IT support, implementing technology solutions, conducting network analysis, and troubleshooting technical issues. Daily tasks include responding to client service requests, maintaining IT infrastructure, and ensuring optimal performance of technology systems.
Qualifications
- Experience with IT support, troubleshooting, and technical issue resolution
- Skills in network analysis and infrastructure maintenance
- Ability to implement and manage technology solutions
- Excellent customer service and communication skills
- Ability to work independently and manage time effectively
- Availability to provide 24/7 support as needed
- Relevant certifications or qualifications in IT or related fields
Independent Contractor
Posted today
Job Viewed
Job Description
Jr. Operations Analyst
The Role and Mission…
We're looking for a detail-oriented Jr. Operations Analyst to support our Customer Success (CS) and Fulfillment teams. You'll shadow day-to-day workflows to spot inefficiencies, turn raw feedback and operational data into clear insights for proposals, and help document, report, and sustain improvements. You'll also assist with light software research and pilots—evaluating tools, coordinating initial purchase/onboarding, and handing off to team owners.
This is an entry-level/early-career role with a clear path to Operations Analyst.
Compensation: USD $15.00 / hour. Payments are made monthly.
Schedule: Full-time schedule, 40 hours per week. Regular and predictive attendance is required.
Boostability's Culture…
We want our "Boosters" to truly enjoy coming to work every day. Job fulfillment is important to us, as is having fun at work At Boostability, it's all about people, not employees. People matter at Boostability. We are dedicated to a culture that respects, celebrates, and seeks out the uniqueness of every individual in an atmosphere where it's safe to be you… Every. Single. Day Every person has their own voice that deserves to be heard and included. Here, we appreciate the sound our people's global voices make—from every corner of the world—and the harmony in our culture they create. Because here, you get to be you… all of you
A Typical Day Might Include.
- Shadow & map workflows across CS and Fulfillment; document current-state processes and pain points.
- Identify inefficiencies; propose low-lift fixes and surface larger opportunities for the Operations Manager.
- Collect, clean, and organize data from multiple sources (e.g., team feedback, email/phone/contact data) for analysis and proposal prep.
- Prepare proposal datasets and simple analyses (tables, charts, trend summaries) for the Operations Manager's review/submission.
- After proposals are submitted, maintain documentation and reporting (dashboards, run-books, SOPs, recurring metrics).
- Software opportunity scouting: spot areas where integrations/automation could help CS/Fulfillment.
- Research, test, and vet software options; summarize findings and recommend a solution.
- Coordinate initial purchase and onboarding for approved tools; schedule trainings and ensure a clean handoff to the owning team.
- Take on basic reporting and ad-hoc tasks to learn systems and accelerate toward Operations Analyst scope.
Our Ideal Candidate Has…
- 0–2 years in operations, CS ops, fulfillment/production ops, business analysis, or similar internship/experience.
- Comfortable shadowing teams and translating observations into documented steps and opportunities.
- Strong organization, note-taking, and SOP documentation skills.
- Proficiency with spreadsheets (Google Sheets/Excel: filters, lookups, pivot tables) and basic data hygiene.
- Clear written/verbal communication; able to structure summaries for busy stakeholders.
- Curiosity to learn new systems; bias toward action and follow-through.
Equipment Requirements:
As a contract worker, you will be required to provide your own equipment, including:
- A laptop or computer.
- A headset.
- A reliable internet connection.
- The following applications, installed on your laptop or computer: Zoom, Gmail, Google Chrome, and Talkdesk.
Other Requirements:
- Fluent in English (C1/C2 level proficiency) and proficient in writing and grammar.
- Exceptional online communication skills.
- The ability to articulate thoughts clearly and effectively.
- Quick learning capability, adaptability, and flexibility.
- A high level of integrity, autonomy, and self-motivation.
- Proficiency in Google Apps and Tools (IE: Gmail, Drive, etc.)
- Proficiency in Microsoft Word.
- Deadline-oriented.
Additional Notes
- This is a contract position, so you will not be eligible for benefits.
- You must be able to work independently and manage your own time.
- You must be a citizen or permanent resident of Poland to be hired as a contractor in this role.
What does our interview process look like?
- Once you express interest, our Talent Acquisition team will review your credentials to see if this position is the best fit for your experience.
- Keep an eye on your email for an invitation to complete an English proficiency quiz, a video introduction, and an invite to connect with our team via Zoom.
- Pending those results, you can expect communication with a contract offer.
Job Type: Full-time
Pay: From R260,10 per hour
Expected hours: No more than 40 per week
Work Location: Remote