276 IT Consulting jobs in South Africa

Artefact, a next-generation data consulting firm, boasts a robust team of over 1300 dedicated professionals spread across 19 countries. Our primary objective is to facilitate the digital & data transformation of our clients.
We offer an extensive array of data-centric solutions, meticulously tailored to cater to our clients' unique needs. Our spectrum of services ranges from AI project implementation to automation of internal processes across all stages of their value chain. We specialise in creating innovative, personalised consumer experiences, providing strategic data and digital marketing advisory, optimising media-mix management, and much more!
Our data services' efficiency is anchored in our profound technological proficiency in Artificial Intelligence and business acumen honed over years of working with over 1,000 clients worldwide. Our illustrious clientele includes industry giants like AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix, and more.
The strength of Artefact lies in our unique blend of assets: expertise in advanced data technologies, agile methodologies for swift project delivery, and a team composed of top-tier experts in their respective fields, including business consultants, data analysts, data scientists, and data engineers.

Main Responsibilities

Delivery and project management:

1. Supporting our customers' data transformation in their various areas of activity: marketing, supply-chain, operations, IT, etc.
2. Learn fast and lead projects with high strategic value for our customers, drawing on Artefact's expertise and offerings:

• Data governance
• Data marketing
• AI use cases
• Data Strategy
• Business Intelligence

Managing and developing multi-disciplinary teams (consultants, data scientists, software engineers, data analysts).

Business Impact

1. Understanding and supporting our customers' needs.
2. Strengthen our relationships with existing customers, identify business opportunities and propose relevant solutions.
3. Support the opening up of new commercial territories for Artefact.
4. Develop / enhance Artefact's offering by staying at the state of the art on Data topics.

Internal Impact

1. Becoming a referent in one or more areas of expertise and developing them (strategy, data governance, data marketing, etc.): building new offerings, training consultants, marketing initiatives, developing partnerships, client pitches.
2. Ensuring the dissemination of the Consulting department's knowledge within the company.
3. Participate in external events and create Artefact content.
4. Becoming an integral part of the recruitment process, helping us find the next talent, and then coaching and developing the skills of junior consultants.

Profile:

You have demonstrated success during your first 4 years in a leading Consulting firm and have 2 years' experience in project and/or client management.
You are passionate and curious about data and technological developments.
You have an analytical mindset and enjoy problem solving.
You have experience in customer management, you know how to identify business opportunities and you enjoy interactions.

A pure data player: A unique mix of talent (technical consultants, data scientists, software engineers), and continuous hyper-growth over the last 5 years offering many fast career opportunities.
A great place to learn: you'll master the key skills of tomorrow's business world: you'll receive regular training on technology (Artefact's offering, data technologies, etc.), you'll work in hybrid teams, and you'll learn the ways of working specific to tech sector (product mindset, agility, etc.). By the end of your Artefact experience, you'll be an experienced technology leader.
Culture: Innovation, Collaboration and Action are our values. Put simply, we are doers who work together to create innovative solutions.
Entrepreneurial spirit: you'll be joining a team of motivated entrepreneurs. We won't give up until we've made a big step forward in this sector!

At Artefact, we only recruit our staff on the basis of our needs and the specific qualities of each candidate. We ensure the development of their professional skills and responsibilities without discrimination of any kind, including belief, gender, age, disability, ethnic origin, sexual orientation, membership of a political organisation, religion, trade union or minority group.

Apply for this job #J-18808-Ljbffr

To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained.

Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests
• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• Strongknowledgeof HealthcareIndustry
• Strongknowledgeof MedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Vacancy end date has expired. You cannot apply for this position

Designation: PP3279 - Consulting Manager KZN Category: Health Consulting - OF2301 Posted by: Alexander Forbes Posted on: 12 Mar 2025 Closing date: 02 May 2025 Location: Durban Purpose of the Job: To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests

FinancialManagement

• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• Strongknowledgeof HealthcareIndustry
• Strongknowledgeof MedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Vacancy end date has expired. You cannot apply for this position The company's approved employment equity plans and targets will be considered as part of the recruitment process. As an equal opportunities employer, we actively encourage and welcome people with disabilities. #J-18808-Ljbffr

To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview: Keyperformanceareas Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution. Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio. Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions. Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea. Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch. Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices. Riskawarenessandthemanagementofriskisofvitalimportanceintheposition. Managingaportfolioofclients Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio Provideadvicepertainingtomedicalschemesandotherproducts Compileandagreeonyearplanwitheachclient Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments Ensuredeliveryofservicelevelagreementstoteamclientportfolio Client Relationship Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket. Conductingpresentationsandworkshopsfor Boardofdirectors,members,clients,employees Maintainingongoingrelationshipswithallclients Followingupqueriesandresolvingproblemsofclients,membersandpensioners Dailycommunicationandcorrespondencewithclients,bothformalandinformal Ensuringtimeousresponseofclientqueriesandrequestswithintheteam Maintainingexistingclientbase. Ongoingclientcontactandinteraction Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary Keepingabreastofallindustrydevelopments/self-development Managingtheentireprocessofworkflowwithintheportfolio Ensuredeliveryofserviceandcommitmentstotheclient Buildingmaintainingatrustrelationshipwithclientandkeystakeholders Remainingclientfocusedatalltimes Management&Developmentof Self&Others Self : Displaysself-awarenessandinsightintoareasofstrengthanddevelopment Remainabreastofnewinnovationsandtechnologiesinthe Health Careindustry Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults Actasmentor/coachtofacilitateimprovedemployeeengagement Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended Strategicclientmeetings Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient Attendingmeetingsofteamsclients,wherenecessary Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam Attendingotheradhocmeetings Generatingnewbusiness Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient Facilitatingandco-coordinatinginternaldepartments Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives Delegationandinstructiontointernaldepartments Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared Draftingandcirculationofminutestootherdepartments Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements Ensuringtasksarecompletedtosatisfaction Monitoringandfollowupofinstructionsandinformationrequests Ongoingreviewingandmanagementofteams’wellnessfunds. Ensuringteamsexpensesaremanaged Generatingoptimalincomeforthebranch Ensuringbudgetsaremetwithincostconstraints Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset Requirements Relevant Bachelor’s Degreeorequivalent FAIS compliantandaccredited(Representative)KIanaddedadvantage 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity StrongknowledgeofHealthcare Industry StrongknowledgeofMedical Schemes Act,relevant Health Insurance Acts, FAIS andrelatedlegislation Strongknowledgeof Client Services Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios Abilitytomulti-taskanddelegatewhereappropriate Strongbusinessacumen Strongclient Service Orientationandabilitytointeractwithclients 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4ina People/Team Managementrole. Excellent Leadershipand Management Skills Vacancy end date has expired. You cannot apply for this positionDesignation: PP3279 - Consulting Manager KZN Category: Health Consulting - OF2301 Posted by: Alexander Forbes Posted on: 12 Mar 2025 Closing date: 02 May 2025 Location: Durban Purpose of the Job: To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview:Keyperformanceareas Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution. Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio. Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions. Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea. Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch. Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices. Riskawarenessandthemanagementofriskisofvitalimportanceintheposition. Managingaportfolioofclients Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio Provideadvicepertainingtomedicalschemesandotherproducts Compileandagreeonyearplanwitheachclient Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments Ensuredeliveryofservicelevelagreementstoteamclientportfolio Client Relationship Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket. Conductingpresentationsandworkshopsfor Boardofdirectors,members,clients,employees Maintainingongoingrelationshipswithallclients Followingupqueriesandresolvingproblemsofclients,membersandpensioners Dailycommunicationandcorrespondencewithclients,bothformalandinformal Ensuringtimeousresponseofclientqueriesandrequestswithintheteam Maintainingexistingclientbase. Ongoingclientcontactandinteraction Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary Keepingabreastofallindustrydevelopments/self-development Managingtheentireprocessofworkflowwithintheportfolio Ensuredeliveryofserviceandcommitmentstotheclient Buildingmaintainingatrustrelationshipwithclientandkeystakeholders Remainingclientfocusedatalltimes Management&Developmentof Self&Others Self : Displaysself-awarenessandinsightintoareasofstrengthanddevelopment Remainabreastofnewinnovationsandtechnologiesinthe Health Careindustry Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults Actasmentor/coachtofacilitateimprovedemployeeengagement Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended Strategicclientmeetings Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient Attendingmeetingsofteamsclients,wherenecessary Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam Attendingotheradhocmeetings Generatingnewbusiness Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient Facilitatingandco-coordinatinginternaldepartments Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives Delegationandinstructiontointernaldepartments Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared Draftingandcirculationofminutestootherdepartments Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements Ensuringtasksarecompletedtosatisfaction Monitoringandfollowupofinstructionsandinformationrequests Financial Management Ongoingreviewingandmanagementofteams’wellnessfunds. Ensuringteamsexpensesaremanaged Generatingoptimalincomeforthebranch Ensuringbudgetsaremetwithincostconstraints Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset Requirements Relevant Bachelor’s Degreeorequivalent FAIS compliantandaccredited(Representative)KIanaddedadvantage 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity StrongknowledgeofHealthcare Industry StrongknowledgeofMedical Schemes Act,relevant Health Insurance Acts, FAIS andrelatedlegislation Strongknowledgeof Client Services Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios Abilitytomulti-taskanddelegatewhereappropriate Strongbusinessacumen Strongclient Service Orientationandabilitytointeractwithclients 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4ina People/Team Managementrole. Excellent Leadershipand Management Skills Vacancy end date has expired. You cannot apply for this position The company's approved employment equity plans and targets will be considered as part of the recruitment process. As an equal opportunities employer, we actively encourage and welcome people with disabilities. #J-18808-Ljbffr

Artefact, a next-generation data consulting firm, boasts a robust team of over 1300 dedicated professionals spread across 19 countries. Our primary objective is to facilitate the digital & data transformation of our clients.We offer an extensive array of data-centric solutions, meticulously tailored to cater to our clients' unique needs. Our spectrum of services ranges from AI project implementation to automation of internal processes across all stages of their value chain. We specialise in creating innovative, personalised consumer experiences, providing strategic data and digital marketing advisory, optimising media-mix management, and much more!Our data services' efficiency is anchored in our profound technological proficiency in Artificial Intelligence and business acumen honed over years of working with over 1,000 clients worldwide. Our illustrious clientele includes industry giants like Accor Hotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix, and more.The strength of Artefact lies in our unique blend of assets: expertise in advanced data technologies, agile methodologies for swift project delivery, and a team composed of top-tier experts in their respective fields, including business consultants, data analysts, data scientists, and data engineers. Main Responsibilities Delivery and project management: Supporting our customers' data transformation in their various areas of activity: marketing, supply-chain, operations, IT, etc. Learn fast and lead projects with high strategic value for our customers, drawing on Artefact's expertise and offerings: Data governance Data marketing AI use cases Data Strategy Business Intelligence Managing and developing multi-disciplinary teams (consultants, data scientists, software engineers, data analysts). Business Impact Understanding and supporting our customers' needs. Strengthen our relationships with existing customers, identify business opportunities and propose relevant solutions. Support the opening up of new commercial territories for Artefact. Develop / enhance Artefact's offering by staying at the state of the art on Data topics. Internal Impact Becoming a referent in one or more areas of expertise and developing them (strategy, data governance, data marketing, etc.): building new offerings, training consultants, marketing initiatives, developing partnerships, client pitches. Ensuring the dissemination of the Consulting department's knowledge within the company. Participate in external events and create Artefact content. Becoming an integral part of the recruitment process, helping us find the next talent, and then coaching and developing the skills of junior consultants. Profile: You have demonstrated success during your first 4 years in a leading Consulting firm and have 2 years' experience in project and/or client management.You are passionate and curious about data and technological developments.You have an analytical mindset and enjoy problem solving.You have experience in customer management, you know how to identify business opportunities and you enjoy interactions. A pure data player: A unique mix of talent (technical consultants, data scientists, software engineers), and continuous hyper-growth over the last 5 years offering many fast career opportunities.A great place to learn: you'll master the key skills of tomorrow's business world: you'll receive regular training on technology (Artefact's offering, data technologies, etc.), you'll work in hybrid teams, and you'll learn the ways of working specific to tech sector (product mindset, agility, etc.). By the end of your Artefact experience, you'll be an experienced technology leader.Culture: Innovation, Collaboration and Action are our values. Put simply, we are doers who work together to create innovative solutions.Entrepreneurial spirit: you'll be joining a team of motivated entrepreneurs. We won't give up until we've made a big step forward in this sector! At Artefact, we only recruit our staff on the basis of our needs and the specific qualities of each candidate. We ensure the development of their professional skills and responsibilities without discrimination of any kind, including belief, gender, age, disability, ethnic origin, sexual orientation, membership of a political organisation, religion, trade union or minority group. Apply for this job #J-18808-Ljbffr

To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview: Keyperformanceareas Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution. Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio. Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions. Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea. Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch. Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices. Riskawarenessandthemanagementofriskisofvitalimportanceintheposition. Managingaportfolioofclients Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio Provideadvicepertainingtomedicalschemesandotherproducts Compileandagreeonyearplanwitheachclient Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments Ensuredeliveryofservicelevelagreementstoteamclientportfolio Client Relationship Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket. Conductingpresentationsandworkshopsfor Boardofdirectors,members,clients,employees Maintainingongoingrelationshipswithallclients Followingupqueriesandresolvingproblemsofclients,membersandpensioners Dailycommunicationandcorrespondencewithclients,bothformalandinformal Ensuringtimeousresponseofclientqueriesandrequestswithintheteam Maintainingexistingclientbase. Ongoingclientcontactandinteraction Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary Keepingabreastofallindustrydevelopments/self-development Managingtheentireprocessofworkflowwithintheportfolio Ensuredeliveryofserviceandcommitmentstotheclient Buildingmaintainingatrustrelationshipwithclientandkeystakeholders Remainingclientfocusedatalltimes Management&Developmentof Self&Others Self : Displaysself-awarenessandinsightintoareasofstrengthanddevelopment Remainabreastofnewinnovationsandtechnologiesinthe Health Careindustry Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults Actasmentor/coachtofacilitateimprovedemployeeengagement Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended Strategicclientmeetings Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient Attendingmeetingsofteamsclients,wherenecessary Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam Attendingotheradhocmeetings Generatingnewbusiness Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient Facilitatingandco-coordinatinginternaldepartments Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives Delegationandinstructiontointernaldepartments Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared Draftingandcirculationofminutestootherdepartments Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements Ensuringtasksarecompletedtosatisfaction Monitoringandfollowupofinstructionsandinformationrequests Ongoingreviewingandmanagementofteams’wellnessfunds. Ensuringteamsexpensesaremanaged Generatingoptimalincomeforthebranch Ensuringbudgetsaremetwithincostconstraints Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset Requirements Relevant Bachelor’s Degreeorequivalent FAIS compliantandaccredited(Representative)KIanaddedadvantage 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity StrongknowledgeofHealthcare Industry StrongknowledgeofMedical Schemes Act,relevant Health Insurance Acts, FAIS andrelatedlegislation Strongknowledgeof Client Services Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios Abilitytomulti-taskanddelegatewhereappropriate Strongbusinessacumen Strongclient Service Orientationandabilitytointeractwithclients 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4ina People/Team Managementrole. Excellent Leadershipand Management Skills Vacancy end date has expired. You cannot apply for this positionDesignation: PP3279 - Consulting Manager KZN Category: Health Consulting - OF2301 Posted by: Alexander Forbes Posted on: 12 Mar 2025 Closing date: 02 May 2025 Location: Durban Purpose of the Job: To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview:Keyperformanceareas Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution. Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio. Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions. Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea. Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch. Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices. Riskawarenessandthemanagementofriskisofvitalimportanceintheposition. Managingaportfolioofclients Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio Provideadvicepertainingtomedicalschemesandotherproducts Compileandagreeonyearplanwitheachclient Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments Ensuredeliveryofservicelevelagreementstoteamclientportfolio Client Relationship Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket. Conductingpresentationsandworkshopsfor Boardofdirectors,members,clients,employees Maintainingongoingrelationshipswithallclients Followingupqueriesandresolvingproblemsofclients,membersandpensioners Dailycommunicationandcorrespondencewithclients,bothformalandinformal Ensuringtimeousresponseofclientqueriesandrequestswithintheteam Maintainingexistingclientbase. Ongoingclientcontactandinteraction Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary Keepingabreastofallindustrydevelopments/self-development Managingtheentireprocessofworkflowwithintheportfolio Ensuredeliveryofserviceandcommitmentstotheclient Buildingmaintainingatrustrelationshipwithclientandkeystakeholders Remainingclientfocusedatalltimes Management&Developmentof Self&Others Self : Displaysself-awarenessandinsightintoareasofstrengthanddevelopment Remainabreastofnewinnovationsandtechnologiesinthe Health Careindustry Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults Actasmentor/coachtofacilitateimprovedemployeeengagement Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended Strategicclientmeetings Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient Attendingmeetingsofteamsclients,wherenecessary Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam Attendingotheradhocmeetings Generatingnewbusiness Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient Facilitatingandco-coordinatinginternaldepartments Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives Delegationandinstructiontointernaldepartments Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared Draftingandcirculationofminutestootherdepartments Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements Ensuringtasksarecompletedtosatisfaction Monitoringandfollowupofinstructionsandinformationrequests Financial Management Ongoingreviewingandmanagementofteams’wellnessfunds. Ensuringteamsexpensesaremanaged Generatingoptimalincomeforthebranch Ensuringbudgetsaremetwithincostconstraints Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset Requirements Relevant Bachelor’s Degreeorequivalent FAIS compliantandaccredited(Representative)KIanaddedadvantage 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity StrongknowledgeofHealthcare Industry StrongknowledgeofMedical Schemes Act,relevant Health Insurance Acts, FAIS andrelatedlegislation Strongknowledgeof Client Services Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios Abilitytomulti-taskanddelegatewhereappropriate Strongbusinessacumen Strongclient Service Orientationandabilitytointeractwithclients 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4ina People/Team Managementrole. Excellent Leadershipand Management Skills Vacancy end date has expired. You cannot apply for this position The company's approved employment equity plans and targets will be considered as part of the recruitment process. As an equal opportunities employer, we actively encourage and welcome people with disabilities. #J-18808-Ljbffr

Ti aiuteremo a crescere in un mondo globale e connesso, portando la tua carriera dove desideri.

Come possiamo collaborare al meglio per costruire insieme un mondo del lavoro migliore?

Cosa dicono di noi:

Questi sono i fattori più influenti che hanno spinto colleghe e colleghi a sceglierci negli ultimi anni:

1. Learning and Development: oltre 50 ore all’anno per ciascuna persona;

2. Progressione di carriera: solo negli ultimi 12 mesi il 65% delle persone di EY si è vista riconoscere un avanzamento di carriera;

3. Salary e Benefits: con un’ampia gamma di convenzioni aziendali, dalla palestra allo

4. shopping, fino a servizi gratuiti di telemedicina e supporto psicologico;

5. Mobilità e opportunità internazionali, compresa la possibilità di lavorare dall’estero fino a 20 giorni senza essere in trasferta;

6. Lavoro ibrido senza giornate prestabilite centralmente.

L’occasione perfetta: la tua prossima avventura ti sta aspettando!

Qual'è il Team di riferimento?

La figura dello Junior Consultant farà parte della Practice Technology Strategy Transformation di EY Consulting, composta da professionisti altamente qualificati dislocati tra Milano, Roma e Bari. Il team opera su clienti di diverse Industry dove vengono affrontate diverse tipologie di progettualità.

Che cosa stiamo cercando:

Cerchiamo persone come te: curiose, inclusive e con una mentalità aperta alla crescita. Se sai vedere opportunità dove altri vedono sfide, se credi nel potere della collaborazione e nel valore delle differenze, allora sei pronto/a a fare la differenza in un mondo del lavoro che cambia ogni giorno.

Requisiti richiesti:

· Laurea magistrale, preferibilmente in questi ambiti: Ingegneria, Matematica, Statistica, Informatica ed Economia

· Buona conoscenza dell’inglese

· Attitudine analitica e decisionale

· Capacità di relazionarsi con il cliente con approccio consulenziale

· Ottima attitudine alla comunicazione e al lavoro in team

Il ruolo specifico comporta le seguenti attività:

· Supportare nella gestione e coordinamento dei progetti;

· Supportare il business nella definizione dei requisiti progettuali e nell'analisi dei requisiti tecnici e funzionali

· Monitorare e gestire le attività di progetto al fine di assicurare il rispetto delle scadenze;

· Gestire la relazione e le comunicazioni con il cliente e con gli stakeholders di progetto;

· Preparare le attività a supporto della progettazione e relativa reportistica (es. preparazione kick off, SAL meeting, predisposizione Gantt, ecc.).

· Accelera le tue competenze: Grazie a corsi e programmi di sviluppo orientati al futuro, potrai crescere in modo concreto e mirato.

· Allarga i tuoi orizzonti: Lavora in team altamente integrati a livello globale.

· Dai il meglio di te: Investi costantemente nel tuo benessere personale e nello sviluppo della tua carriera.

· Scopri il tuo scopo personale: Coltiva la tua missione e contribuisci a generare un impatto positivo.

Cosa ti offriamo in EY

· partecipare a progetti di ogni tipo per clienti di ogni settore;

· accedere a + 450.000 ore di formazione erogate per accrescere le tue competenze tecniche e il tuo talento personale;

· essere supportato/a da un Counselor nel tuo percorso professionale;

· usufruire di una policy flessibile e della possibilità di lavorare dall’estero;

· accedere a benefits e programmi di welfare aziendale diversificati.

EY promuove la diversità, l’equità e l’inclusione, valorizzando l’unicità, indipendentemente da età, genere, abilità, esperienza, cultura, orientamento sessuale, religione, disabilità e background socioeconomico. Tutte le nostre offerte di lavoro si rivolgono allo stesso modo a

persone con disabilità, in conformità con la legge italiana L. 68/99. Il nostro obiettivo è creare un ambiente di lavoro equo e accessibile.

Per garantirti la migliore esperienza possibile durante il processo di selezione, ti chiediamo di indicarci i presidi necessari in relazione alla tua eventuale disabilità.

EY | Costruire un mondo del lavoro migliore

EY sta costruendo un mondo del lavoro migliore, creando nuovo valore per i clienti, le persone, la società e il pianeta, rafforzando al contempo la fiducia nei mercati finanziari.

Grazie ai dati, all’intelligenza artificiale e alle tecnologie avanzate, i team di EY aiutano i clienti a plasmare il futuro con fiducia e a trovare soluzioni alle sfide più urgenti di oggi e di domani.

I team di EY operano in un’ampia gamma di servizi: revisione, consulenza, fiscalità, strategia e operazioni straordinarie. Alimentati da una profonda conoscenza dei settori, da una rete globale multidisciplinare e da un ecosistema di partner diversificato, i team EY offrono servizi in oltre 150 Paesi e territori.

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Ti aiuteremo a crescere in un mondo globale e connesso, portando la tua carriera dove desideri. Come possiamo collaborare al meglio per costruire insieme un mondo del lavoro migliore? Cosa dicono di noi: Questi sono i fattori più influenti che hanno spinto colleghe e colleghi a sceglierci negli ultimi anni: 1. Learning and Development: oltre 50 ore all’anno per ciascuna persona; 2. Progressione di carriera: solo negli ultimi 12 mesi il 65% delle persone di EY si è vista riconoscere un avanzamento di carriera; 3. Salary e Benefits: con un’ampia gamma di convenzioni aziendali, dalla palestra allo 4. shopping, fino a servizi gratuiti di telemedicina e supporto psicologico; 5. Mobilità e opportunità internazionali, compresa la possibilità di lavorare dall’estero fino a 20 giorni senza essere in trasferta; 6. Lavoro ibrido senza giornate prestabilite centralmente. L’occasione perfetta: la tua prossima avventura ti sta aspettando! Qual'è il Team di riferimento? La figura dello Junior Consultant farà parte della Practice Technology Strategy Transformation di EY Consulting, composta da professionisti altamente qualificati dislocati tra Milano, Roma e Bari. Il team opera su clienti di diverse Industry dove vengono affrontate diverse tipologie di progettualità. Che cosa stiamo cercando: Cerchiamo persone come te: curiose, inclusive e con una mentalità aperta alla crescita. Se sai vedere opportunità dove altri vedono sfide, se credi nel potere della collaborazione e nel valore delle differenze, allora sei pronto/a a fare la differenza in un mondo del lavoro che cambia ogni giorno. Requisiti richiesti: · Laurea magistrale, preferibilmente in questi ambiti: Ingegneria, Matematica, Statistica, Informatica ed Economia · Buona conoscenza dell’inglese · Attitudine analitica e decisionale · Capacità di relazionarsi con il cliente con approccio consulenziale · Ottima attitudine alla comunicazione e al lavoro in team Il ruolo specifico comporta le seguenti attività: · Supportare nella gestione e coordinamento dei progetti; · Supportare il business nella definizione dei requisiti progettuali e nell'analisi dei requisiti tecnici e funzionali · Monitorare e gestire le attività di progetto al fine di assicurare il rispetto delle scadenze; · Gestire la relazione e le comunicazioni con il cliente e con gli stakeholders di progetto; · Preparare le attività a supporto della progettazione e relativa reportistica (es. preparazione kick off, SAL meeting, predisposizione Gantt, ecc.). · Accelera le tue competenze: Grazie a corsi e programmi di sviluppo orientati al futuro, potrai crescere in modo concreto e mirato. · Allarga i tuoi orizzonti: Lavora in team altamente integrati a livello globale. · Dai il meglio di te: Investi costantemente nel tuo benessere personale e nello sviluppo della tua carriera. · Scopri il tuo scopo personale: Coltiva la tua missione e contribuisci a generare un impatto positivo. Cosa ti offriamo in EY · partecipare a progetti di ogni tipo per clienti di ogni settore; · accedere a + 450.000 ore di formazione erogate per accrescere le tue competenze tecniche e il tuo talento personale; · essere supportato/a da un Counselor nel tuo percorso professionale; · usufruire di una policy flessibile e della possibilità di lavorare dall’estero; · accedere a benefits e programmi di welfare aziendale diversificati. EY promuove la diversità, l’equità e l’inclusione, valorizzando l’unicità, indipendentemente da età, genere, abilità, esperienza, cultura, orientamento sessuale, religione, disabilità e background socioeconomico. Tutte le nostre offerte di lavoro si rivolgono allo stesso modo a persone con disabilità, in conformità con la legge italiana L. 68/99. Il nostro obiettivo è creare un ambiente di lavoro equo e accessibile. Per garantirti la migliore esperienza possibile durante il processo di selezione, ti chiediamo di indicarci i presidi necessari in relazione alla tua eventuale disabilità. EY | Costruire un mondo del lavoro migliore EY sta costruendo un mondo del lavoro migliore, creando nuovo valore per i clienti, le persone, la società e il pianeta, rafforzando al contempo la fiducia nei mercati finanziari. Grazie ai dati, all’intelligenza artificiale e alle tecnologie avanzate, i team di EY aiutano i clienti a plasmare il futuro con fiducia e a trovare soluzioni alle sfide più urgenti di oggi e di domani. I team di EY operano in un’ampia gamma di servizi: revisione, consulenza, fiscalità, strategia e operazioni straordinarie. Alimentati da una profonda conoscenza dei settori, da una rete globale multidisciplinare e da un ecosistema di partner diversificato, i team EY offrono servizi in oltre 150 Paesi e territori. #J-18808-Ljbffr

The Visa Consulting Senior Manager will be a key member of the VCA organization in SSA and will contribute to the commercial traction product development and thought leadership across practice areas. The role will also deliver subject matter expertise and consulting support to VISA key clients across clusters. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement.

Principal Responsibilities and Key Results Area

Collaborate with VCA colleagues Visa account executives and other Visa functions to cultivate and manage a pipeline of engagement opportunities with the largest banks and merchants in the region

Lead and serve as a subject matter expert on consulting engagements across practice areas (portfolio digital risk) including but not limited to the following

Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA key clients

Support and contribute to sales pitches

Lead or contribute to internal problem-solving sessions

Prepare for and participate in client discussions

Be involved in project deliveries in both coordination and delivery role

Work closely with other VISA groups including Products BD Risk Marketing Digital Solutions Digital Partnerships & Ventures Innovation Center etc. to ensure a seamless Consulting experience

Contribute to the development when needed of practice areas in terms of product development

Key Competencies

A well-qualified candidate will have broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess his or her candidacy will include expertise on the following topics

Business needs of issuers acquirers and merchants in Portfolio Digital and Risk e.g. strategy acquisition customers and channels full potential innovation mobile platforms digital ecosystems authorization etc.

Best practices to meet customer needs across the customer lifecycle stages (acquisition activation usage reactivation and retention)

Industry trends such as evolving economics of payments new customer value propositions increasing digitalization and development of digital channels increasing use of advanced analytics and other technologies in payments and targeting changing regulatory environment etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

Bachelors degree or equivalent. Masters degree preferred

At least 10 years of overall work experience

At least 5 years of solid experience in payments experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm

Combination of regional and global experience is also desired

At least 2 years of experience in management consulting and deep consulting skills and client engagement capabilities including

Experience in cards business inclusive of sales enablement product development across segments and portfolio management.

Diplomatic skills to work in a multi-functional environment and ability to extract desired outcomes.

Comfortable interacting with and presenting to senior management of clients and VISA.

Highly analytical with advanced PowerPoint skills and Excel skills.

Superior project management skills. Fluent communicator

Results driven flexible and both internally and externally customer focused

Able to travel frequently and work on client site

Self-motivated and able to use own initiative with limited direction

Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups

Ability to work in a multi-cultural environment

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work : Employment Type :

Full-time

Key Skills

Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

Experience : years

Vacancy : 1

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Business Group Overview
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.

The SSA Practice applies deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as marketing, strategic growth, profitability, digital payments and risk.

Position Summary
The Visa Consulting & Analytics Manager will undertake consulting engagements for SSA markets, enabling portfolio growth and improved profitability in clients’ credit and debit payment card business.

Potential projects could include payments strategy, card portfolio management diagnostics, enhancement of digital product offerings, development of industry landscape evaluations and best practices, optimizing client customer experience and reducing risk and fraud.

Working with the Senior Director and collaborating with other team members in VCA and Visa SSA, the Manager will draw on their domain knowledge and expertise to provide recommendations to clients, work that will enable enduring, strategic relationships with our clients.

Responsibilities
• Identify and surface opportunities for client projects and submit for inclusion into plans.
• Design performance solutions to client requirements, striving for innovative and
efficient approaches.
• Undertake client projects, including project road mapping, client interviewing,
analytical review of inputs, structuring of recommendations, report writing.
• Bring deep subject matter expertise to bear in undertaking engagements such as portfolio strategy, portfolio diagnostics, and Acquisition and Loyalty program health checks.
• Create, develop and maintain models, contribute to IP creation and standardized VCA offerings
• Conceive and brief to the Analytics team projects including segmentation, propensity models, and other intelligent targeting solutions.
• Defining the scope, understanding clients objectives, framing the problem or
opportunity
• Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information
• Synthesizing analysis to determine gaps, issues, opportunities
• Identifying solutions such as strategies, tactics or programs of activity
• Recommending approaches, providing guidance and at times physically supporting implementation at the client site
• Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
• Foster partnership with other internal functional areas, ensuring alignment of
opportunities and recommendations particularly with product functionality and
availability.
• Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions.

You will have gained a variety of experience in the payments industry, including card issuing, and be passionate about an aspect that you have gained deeper expertise in, be it loyalty, product, credit risk, operations or another vertical. You will comfortably pivot from strategy development to program execution. Whilst you will work closely with the Senior Director to frame client engagements, you will confidently take the lead in client interactions
Specific requirements are :
• Superior analytical and problem solving skills, with demonstrated intellectual and
analytical rigor
• Must be team oriented, collaborative, diplomatic, and flexible, able to work effectively in matrixed organization
• Excellent presentation skills, including strong oral and writing capabilities
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Confident meeting and facilitation skills
• Ability to negotiate with senior executives
• Intellectual versatility, able to traverse domain topics
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data. Be very detail oriented, ensuring the highest level of quality/rigor in reports and data analysis. Strong Excel and PowerPoint skills
• An understanding of data models, statistical analysis, financial modelling, etc.
• Excellent project management skills
• Strong academic credentials, with relevant undergraduate degree and MBA or graduate degree preferred
• Willingness to travel (20%)

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Bachelors degree or equivalent.
• At least 5 years of overall work experience
• At least 3 years of solid experience in either of or a combination of management consulting, retail banking, payments experience
• Combination of regional and global experience is also desired

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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