9,617 IT Assistant jobs in South Africa

Help Desk Support Randburg

Randburg, Gauteng Humankind Group

Posted 24 days ago

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Job Description

ISP Helpdesk Support Agent

Reference: HC -Moipo-1
Employment: Full Time (Shift based)

Job Purpose
As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support beyond technical issues to encompass sales, construction, and billing inquiries.

Key Responsibilities:

  1. Troubleshoot internet-related incidents, including fiber, wireless, desktop, email, and hosting support.
  2. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with us.
  3. Collaborate with internal teams and external vendors to resolve escalated infrastructure incidents.
  4. Participate in project onboarding of new customers and upgrades.
  5. Ensure incidents are resolved within SLA and update incident information accurately in the company's ITSM.
  6. Contribute to the development and maintenance of the company's Knowledge Base.

Minimum Requirements:

  1. Certification as IT Technician preferred.
  2. A+ / N+ certification.
  3. CCNA / HCNA certification.
  4. Microsoft Certified IT Professional preferred.
  5. Experience with monitoring systems such as Nagios or PRTG.
  6. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers.
  7. Valid driver's license and own transport.
  8. Ability to work shifts.
  9. Proven experience in an ISP Engineer or similar customer support role.
  10. Working knowledge of VoIP technology.
  11. Familiarity with network cabling, classification, and topology.
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Help desk support randburg

Randburg, Gauteng Humankind Group

Posted today

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Job Description

permanent
ISP Helpdesk Support Agent Reference: HC -Moipo-1Employment: Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support beyond technical issues to encompass sales, construction, and billing inquiries. Key Responsibilities: Troubleshoot internet-related incidents, including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with us. Collaborate with internal teams and external vendors to resolve escalated infrastructure incidents. Participate in project onboarding of new customers and upgrades. Ensure incidents are resolved within SLA and update incident information accurately in the company's ITSM. Contribute to the development and maintenance of the company's Knowledge Base. Minimum Requirements: Certification as IT Technician preferred. A+ / N+ certification. CCNA / HCNA certification. Microsoft Certified IT Professional preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers. Valid driver's license and own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support role. Working knowledge of Vo IP technology. Familiarity with network cabling, classification, and topology. #J-18808-Ljbffr
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Remote / Offshore Level II IT Help Desk Support Technicians

R180000 - R250000 Y K2 Staffing, LLC

Posted today

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Job Description

Summary

Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians . This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking, and vendor-specific hardware/software solutions.

Duties & Responsibilities

  • Serve as the primary contact for Windows desktop issues
  • Provide end-user technical support and troubleshooting
  • Assist with administration and support of Windows Servers
  • Monitor system alerts and respond according to established protocols
  • Handle escalated service desk requests requiring advanced troubleshooting
  • Support onboarding of new users (accounts, access, setup)
  • Deliver network support across LAN/WAN environments
  • Install and maintain network hardware
  • Ensure timely resolution of issues while maintaining documentation standards

Qualifications & Requirements

  • Prior experience working for a Managed Services Provider (MSP) is required
  • Minimum of 3 years in IT support roles (Help Desk, Desktop Support, IT Support Analyst, Service Desk, User Support, etc.)
  • Hands-on experience with Remote Monitoring & Management (RMM) tools such as ConnectWise, Kaseya, or Ninja
  • Familiarity with Professional Services Automation (PSA) / ticketing systems , such as Autotask
  • Exposure to firewall and network administration (SonicWall, Meraki)
  • Strong troubleshooting background across networks, servers, and workstations
  • Experienced in Cloud-based environments
  • Excellent customer service skills with a professional and courteous approach
  • Strong written and verbal communication skills, including group presentation experience
  • Dependable, with a consistent work ethic
  • Eagerness to learn and expand technical expertise
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Assistant

Welkom, Free State Caesars Open Job

Posted 1 day ago

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Job Description

Assistant vacancy in Welkom South Africa

We are looking for an Assistant Banquet Manager who will plan, organize, control and direct the work of employees in the Banquet Department while ensuring guest satisfaction. This person will have strong leadership, interpersonal and analytical skills, is able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service. Prior experience in a mixed-use residential hotel is preferred.

Responsibilities include but are not limited to:

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
  • The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

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Assistant

Eastern Cape, Eastern Cape Caesars Hospitality Jobs

Posted 1 day ago

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Job Description

Assistant vacancy in Port-Elizabeth, South Africa

Food & Beverage Assistant role based in Port Elizabeth, South Africa. On the front line delivering attentive customer-focused service and upholding brand standards as part of a successful team.

Responsibilities
  • Customer service
  • Working as part of a great team
  • Service of food & drinks
  • Maximising opportunities to sell
  • Maintaining high standards of Health & Safety / Food Safety
  • Available to work when the customer needs you

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Assistant

Vereeniging, Gauteng Phakisa Holdings

Posted 4 days ago

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Job Description

Overview

We are hiring an Assistant to join our team in Sedibeng (Vereeniging) on a Contractor basis.

Job Title

Assistant

Responsibilities
  • Experience working on heights and moving machinery in a mining or industrial environment.
  • Familiarity with working safely around high-speed / moving machinery.
  • Understand and follow maintenance safety protocols and hazard awareness in mining operations.
  • Ability to follow strict safety guidelines and use personal protective equipment (PPE) correctly.
Qualifications / Skills
  • Valid Working at Heights Certificate (mandatory).
  • Working on Heights certificate
Sectors

Mining

Functions

Maintenance

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Assistant

Durban, KwaZulu Natal Abroad Work

Posted 27 days ago

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Job Description

Overview

Assistant Spa Director! Hotels and Resorts

Qualifications
  • College degree preferably specializing in hotel management or equivalent experience is required.
  • Two to three years of previous Spa, Rooms Division or Front Desk Management experience
  • Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
  • Strong organizational skills.
  • Attention to detail and ability to multitask.
  • Ability to irregular hours, weekends, evenings and overnight relief.
  • Able to organize, delegate & work under pressure

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Assistant

R150000 - R250000 Y Paragon Wealth Advisors

Posted today

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Job Description

Company Description

Administrative assistant

Role Description

This is a full-time on-site role for an Assistant, located in the Pinelands, Cape Town. The Assistant will be responsible for providing administrative support, organizing schedules and meetings, managing correspondence, and maintaining records. The Assistant will also assist with client communications, prepare reports, and support the team with various tasks as needed to ensure smooth operations.

Qualifications

  • Administrative skills, including organization, time management, and record-keeping
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software
  • Excellent written and verbal communication skills
  • Strong interpersonal skills and ability to work collaboratively with a team
  • Attention to detail and accuracy in work
  • Ability to manage multiple tasks and prioritize workload effectively
  • Experience in the finance or wealth management industry is a plus
  • Bachelor's degree in Business Administration, Finance, or a related field is beneficial
  • Professional demeanor and the ability to handle sensitive information confidentially
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Assistant

R104000 - R130878 Y DEM'SERVICES

Posted today

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Job Description

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for an Assistant, located in Cape Town. The Assistant will be responsible for daily administrative tasks including scheduling meetings, managing office supplies, handling correspondence, and providing support to team members. The Assistant will also assist with data entry, document preparation, and maintaining organized records. Additionally, the role will include liaising with clients and vendors as needed.

Qualifications

  • Strong organizational and time management skills
  • Proficiency in Microsoft Office Suite and other standard office software
  • Excellent written and verbal communication skills
  • Detail-oriented with a high degree of accuracy
  • Ability to multitask and prioritize responsibilities effectively
  • Problem-solving skills and ability to work independently
  • Experience in an administrative or assistant role is preferred
  • High school diploma or equivalent required; additional qualifications are a plus
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Assistant

R150000 - R250000 Y Lufiano Apparel PTY LTD

Posted today

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Job Description

Company Description

Lufiano Apparel is a Johannesburg-based company in Gauteng, South Africa, specializing in men's premium fashion, shoes, and accessories. Our focus is on providing high-quality products and exceptional customer service. We are committed to innovative design and craftsmanship, catering to the modern man's apparel needs.

Role Description

This is a full-time on-site role for an Assistant, based in Johannesburg. The Assistant will be responsible for providing administrative support, managing schedules, coordinating events, and handling customer inquiries. Additionally, the Assistant will support various departments as needed, ensuring smooth operations within the company.

Qualifications

  • Administrative and organizational skills
  • Excellent written and verbal communication skills
  • Customer service and interaction skills
  • Proficiency in Microsoft Office and other relevant software
  • Ability to multi-task and prioritize tasks effectively
  • Experience in the fashion industry is a plus
  • Bachelor's degree in Business Administration, Communications, or related field
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