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Ecowize is seeking a Technical Service Technician responsible for ensuring that satellites are fully operational through preventative maintenance as per the service schedule.

The role involves continuously identifying opportunities for improvement to optimize resources such as manpower, energy, and water. This includes the utilization of industrial washing systems and conducting time-study activities.

• Internal Customer Focus: Engage in regular, meaningful interactions to foster an inclusive partnership, ensuring optimal satellite operation.
• Reporting: Submit Maintenance Reports accurately and promptly.
• Financial Management: Ensure expenses stay within budget, with accurate and timely reporting, and that all replacement parts are invoiced correctly.
• People Development: Empower, develop, and motivate teams through training initiatives to improve service delivery.
• Compliance: Adhere to all regulatory measures related to Health and Safety, Food Safety, Audit Standards, and other regulations.
• Company Values and Teamwork: Uphold the company's values and required behaviors.

• Provide technical expertise to site managers, cleaning teams, technical sales consultants, and customers to meet their needs.
• Manage and resolve complaints, advising stakeholders on corrective actions.
• Manage budgets, minimize maintenance costs, and drive efficiencies and innovation, including asset management.
• Ensure audit procedures conform to client quality standards and verify chemical application accuracy.
• Manage health and safety, ensuring full compliance with relevant regulations and environmental requirements.
• Comply with the Protection of Personal Information Act (POPIA), safeguarding personal data and password access in line with company policies.
• Provide effective maintenance solutions to address site issues.
• Perform routine maintenance on chemical dosing pumps and ensure system functionality.
• Offer onsite assistance and training to the chemical division.

This job posting is active and not expired.

Ecowize is looking for a Technical Service Technician to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

High-level Job Objectives :

• Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.
• Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.
• People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.
• Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.
• Company Values and Teamwork in accordance with the company’s values and required behaviours.

Responsibilities :

• Ensure that customer needs are meet by providing technical expertise to site manager, cleaning team, technical sales consultant, and customer.
• Manage, resolve complaints, and advise internal / external stakeholders on corrective action.
• Managing of the budget and ensuring that maintenance and cost are kept as low as possible, this includes asset management and driving of efficiencies and innovation.
• To ensure that application of audit procedures conform to the clients quality standards
• To determine the precision and accuracy in chemical verification
• Managing of Health and Safety, this includes ensuring that service is carried out in full compliance with the health and safety together with the environmental requirements.
• Compliance to the Protection of Personal Information Act (POPIA). Ensure the safeguarding all personal information and password access to information on site in line with company POPI Compliance Policy.
• Provide effective solutions to address site pain points from a maintenance perspective.
• To provide routine maintenance for chemical dosing pumps and to keep the system functioning.
• Provide onsite assistance and training to the chemical division.

Ecowize is looking for a Technical Service Technician to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

High-level Job Objectives:

• Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.
• Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.
• People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.
• Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.
• Company Values and Teamwork in accordance with the company’s values and required behaviours.

Responsibilities:

• Ensure that customer needs are meet by providing technical expertise to site manager, cleaning team, technical sales consultant, and customer.
• Manage, resolve complaints, and advise internal/external stakeholders on corrective action.
• Managing of the budget and ensuring that maintenance and cost are kept as low as possible, this includes asset management and driving of efficiencies and innovation.
• To ensure that application of audit procedures conform to the clients quality standards
• To determine the precision and accuracy in chemical verification
• Managing of Health and Safety, this includes ensuring that service is carried out in full compliance with the health and safety together with the environmental requirements.
• Compliance to the Protection of Personal Information Act (POPIA).  Ensure the safeguarding all personal information and password access to information on site in line with company POPI Compliance Policy.
• Provide effective solutions to address site pain points from a maintenance perspective.
• To provide routine maintenance for chemical dosing pumps and to keep the system functioning.
• Provide onsite assistance and training to the chemical division.

Minimum Requirements:

• Grade 12.
• Technical Qualification / Certificate will be an advantage.
• Chemical Engineering background will be advantageous.
•  Technical training IWS
• Management and delegation of tasks
• Operations and Service
• Project Management
• Total Quality Management System

The successful incumbent must have the following skillsets:

• Customer centric to drive operational excellence.
• Ability to work in a dynamic work environment and meet deadlines.
• High work standards, energetic and driven.
• Good communication skills.
• Stock management
• Numeracy skills
• Management of Staff
• Attention to detail.

When applying for this position, please ensure that you have the minimum job requirements. 

The Company is committed to complying with legislation and to meet its strategic goals regarding to employment equity.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of 2013). The closing date for internal applications is 03 July 2025.    Remember to inform your direct line manager should you be interested in this opportunity and apply directly on our job portal.

Ecowize is looking for a Technical Service Agent to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

High-level Job Objectives:

1. Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.
2. Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.
3. People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.
4. Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.
5. Company Values and Teamwork in accordance with the company’s values and required behaviours.

Responsibilities:

• Ensure that customer needs are meet by providing technical expertise to site manager, cleaning team, technical sales consultant, and customer.
• Manage, resolve complaints, and advise internal/external stakeholders on corrective action.
• Managing of the budget and ensuring that maintenance and cost are kept as low as possible, this includes asset management and driving of efficiencies and innovation.
• To ensure that application of audit procedures conform to the clients quality standards
• To determine the precision and accuracy in chemical verification
• Managing of Health and Safety, this includes ensuring that service is carried out in full compliance with the health and safety together with the environmental requirements.
• Compliance to the Protection of Personal Information Act (POPIA).  Ensure the safeguarding all personal information and password access to information on site in line with company POPI Compliance Policy.
• Provide effective solutions to address site pain points from a maintenance perspective.
• To provide routine maintenance for chemical dosing pumps and to keep the system functioning.
• Provide onsite assistance and training to the chemical division.

Minimum Requirements:

• Grade 12.
• Technical Qualification / Certificate will be an advantage.
• Chemical Engineering background will be advantageous.
•  Technical training IWS
• Management and delegation of tasks
• Operations and Service
• Project Management
• Total Quality Management System

The successful incumbent must have the following skillsets:

• Customer centric to drive operational excellence.
• Ability to work in a dynamic work environment and meet deadlines.
• High work standards, energetic and driven.
• Good communication skills.
• Stock management
• Numeracy skills
• Management of Staff
• Attention to detail.

When applying for this position, please ensure that you have the minimum job requirements. 

The Company is committed to complying with legislation and to meet its strategic goals regarding to employment equity.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of 2013).  Remember to inform your direct line manager should you be interested in this opportunity and apply directly on our job portal.

Ecowize is looking for a Technical Service Technician to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

High-level Job Objectives:

• Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.
• Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.
• People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.
• Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.
• Company Values and Teamwork in accordance with the company’s values and required behaviours.

Responsibilities:

• Ensure that customer needs are meet by providing technical expertise to site manager, cleaning team, technical sales consultant, and customer.
• Manage, resolve complaints, and advise internal/external stakeholders on corrective action.
• Managing of the budget and ensuring that maintenance and cost are kept as low as possible, this includes asset management and driving of efficiencies and innovation.
• To ensure that application of audit procedures conform to the clients quality standards
• To determine the precision and accuracy in chemical verification
• Managing of Health and Safety, this includes ensuring that service is carried out in full compliance with the health and safety together with the environmental requirements.
• Compliance to the Protection of Personal Information Act (POPIA).  Ensure the safeguarding all personal information and password access to information on site in line with company POPI Compliance Policy.
• Provide effective solutions to address site pain points from a maintenance perspective.
• To provide routine maintenance for chemical dosing pumps and to keep the system functioning.
• Provide onsite assistance and training to the chemical division.

Minimum Requirements:

• Grade 12.
• Technical Qualification / Certificate will be an advantage.
• Chemical Engineering background will be advantageous.
•  Technical training IWS
• Management and delegation of tasks
• Operations and Service
• Project Management
• Total Quality Management System

The successful incumbent must have the following skillsets:

• Customer centric to drive operational excellence.
• Ability to work in a dynamic work environment and meet deadlines.
• High work standards, energetic and driven.
• Good communication skills.
• Stock management
• Numeracy skills
• Management of Staff
• Attention to detail.

When applying for this position, please ensure that you have the minimum job requirements. 

The Company is committed to complying with legislation and to meet its strategic goals regarding to employment equity.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of 2013).  The closing date for internal applications is 1 July 2024. Remember to inform your direct line manager should you be interested in this opportunity and apply directly on our job portal.