195 Interpersonal Abilities jobs in South Africa

A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key

Remuneration:  R12,600
Monthly bonus:  R2,000

The most important requirements for this role:

• You must have and love a cat.
• Be able to work 2 Sundays per month 
• At least one year's contact centre experience (or be a really impressive communicator if you don’t have formal experience).
• You must have a fast broadband connection with good upload and download speed.
• You must be able to communicate effectively in English to customers from the UK.
• You must love cats! This is a role for someone who has a passion for customer service and a passion for cats.

About the company:
Our company is one of the leading premium cat food brands in the UK, renowned for our commitment to using real meat in our recipes. We pride ourselves on being the best and only meat-only premium cat food, dedicated to providing the highest quality nutrition for cats. Our mission is to ensure that every cat receives the best possible diet, and we are looking for purr-fectly passionate individuals to join our team and contribute to this goal.

Who we are looking for:
We are seeking individuals who are enthusiastic about customer service and share our love for cats. The ideal candidate will have:

• Experience in a contact centre environment, showcasing their ability to handle customer inquiries and provide exceptional service.
• A cheerful personality and a pleasant, clear voice that makes customers feel welcome and valued.
• Strong computer literacy, ensuring you can navigate various software and systems with ease.

Requirements:

To successfully perform the role of a home-based customer service representative, you will need:

• A quiet office space at home, free from distractions, with a reliable fibre internet connection.
• A laptop or desktop computer that meets our technical specifications.
• Back-up power solutions to protect against load shedding, ensuring you can work uninterrupted.

If you’re feline like this is the purr-fect role for you and you’re ready to join a company that values both customer service and feline friends, please send your CV to   with the reference: CC07/07  in the title.

We look forward to welcoming a new member to our dedicated team of cat enthusiasts! Don’t paws, apply now and make this oppawtunity your

For our Middle East and Africa office, we are currently seeking to recruit a Customer Services Manager for the Commercial Aviation Customer Relationship Management team, to act as the primary interface for the Airlines and Embraer Services & Support, to drumbeat all Business Unit activities whilst ensuring a single voice per customer to ensure customer satisfaction.

• Ensures the support for the region is appropriately prioritized and adequate to each customer and the goal is to forge processes, strategies and relationships that will influence on the correct deployment of Embraer’s resources and result in the highest level of service and customer satisfaction.
• Oversees day-to-day support activities, including preparation for entry into service of new customers / aircraft models, and coordinate actions with field support, other Embraer departments and local service providers including Embraer authorized aircraft maintenance service centers.
• Develops trustworthy and ethical relationships with customers and service providers, by creating a level of support with focus on high management level, aircraft owners and close representatives.
• Is responsible to drive, define and implement the Customer Services & Support strategies in the region.
• Maintains active communication with Regional Aircraft Sales Directors in the region and assists in sales campaigns as required.
• Reports customer trends and captures market trends and other relevant information about the region.
• Actively participate in regional customer conferences and exhibitions.
• Able to address issues of mutual interest with Embraer’s approved risk sharing partners and Vendors/Suppliers.

• Engineering or Business management degree or equivalent.
• Has knowledge of aviation and preferably knowledge of Embraer products and their components, has a balance between technical and commercial subjects, is able to use technical publications and documents.
• Superior communication and presentation skills and ability to successfully liaise at all levels of the organization as well as with external parties.
• Able to work in a dynamic, deadline driven environment with many complexities.
• Flexible, sense of urgency and customer focused are key character attributes to be successful in this role;
• Process oriented and driven to the continuous improvement of activities.
• Analytical and detail oriented, keeping up with legislative changes affecting the assigned client portfolio.
• Able to coordinate complex projects with global stakeholders.
• Identify, evaluate, mitigate and manage risk and relevant stakeholder expectations.
• Available to travel at short notice and to conduct international missions.
• Fluent English, both written and spoken, is a must. Other languages would be of advantage.

• Mid-Senior level

• Full-time

• Customer Service and Business Development

• Aviation and Aerospace Component Manufacturing and Airlines and Aviation

Join to apply for the Customer Service Engineer role at PerkinElmer

Join to apply for the Customer Service Engineer role at PerkinElmer

Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.

• Entry level

• Full-time

• Other

• Biotechnology Research, Research Services, and Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at PerkinElmer by 2x

Get notified about new Customer Service Engineer jobs in Midrand, Gauteng, South Africa .

Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department . The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the

• Assist passengers with ticket sales, bookings and flight changes;
• Handle issues such as delays, cancellations, and other operational challenges;
• Explain processes to customers and provide assistance where necessary;
• Supervise Ticket Sales staff;
• Supervise ticket sales representatives, including their training, coaching, and performance evaluation;
• Ensure that all ticket sales representatives adhere to FlySafair policies and procedures, including pricing, ticketing, and refund policies;
• Resolve customer complaints and issues related to ticket sales;
• Oversee the day-to-day operations of the ticket sales department, including managing staff, scheduling and shifts;
• Ensure that all ticket sales are handled efficiently and accurately without any errors or discrepancies;
• Liaise with customers and maintain a visible, accessible presence for both staff and passengers at all times.

Customer Service Engineer page is loadedCustomer Service Engineer Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id REQ-

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.

Responsibilities:

• To fulfill aftersales needs of customers in the assigned territory
• To Maintain response time & downtime as per the SLA to assigned customers
• Accountable for instruments installation and Warranty service in the Field.
• Accountable for Billable service and promote the service contracts.
• Accountable for Accessories & generating lead for Consumables sales
• Develop and deliver a productivity strategy that contributes quarterly impacts to the business
• Deliver actionable data driven insights to explore new areas of operational excellence.
• Perform field service as advised by the Reporting Manager, carrying out repairs, maintenance and installation of instrumentation and their accessories.
• Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems.
• Execute preventive maintenance calls as scheduled.
• Actively demonstrate compliance with all team targets.
• Maintain personal service spares issued and inventory records to the highest standard.
• Ensure all anomalies are quickly and effectively reported and resolved.
• Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times.

Requirements:

• Bachelor’s degree from relevant engineering faculty/department
• Min. 4+ years of service experience.
• Willingness to travel up to 40%
• Valid driver’s license
• Very good customer service and customer relations

Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.

Are you ready to help improve the lives of millions of people and create ahealthier world? When you work at PerkinElmer, that’s exactly what you’lldo. From our dedicated scientists and world-class operations employeesto our innovative R&D professionals and committed sales and servicegroups, we’re a unique team of 5,000+ global colleagues who come towork every day knowing we’re making a difference. Through innovation,collaboration, and believing in our mission, we strive to create aninspiring and inclusive culture for our employees, so that they can betheir best and, together, create a better tomorrow. Join us today.

• Assist passengers with ticket sales, bookings and flight changes;
• Handle issues such as delays, cancellations, and other operational challenges;
• Explain processes to customers and provide assistance where necessary;
• Supervise Ticket Sales staff;
• Supervise ticket sales representatives, including their training, coaching, and performance evaluation;
• Ensure that all ticket sales representatives adhere to FlySafair policies and procedures, including pricing, ticketing, and refund policies;
• Resolve customer complaints and issues related to ticket sales;
• Oversee the day-to-day operations of the ticket sales department, including managing staff, scheduling and shifts;
• Ensure that all ticket sales are handled efficiently and accurately without any errors or discrepancies;
• Liaise with customers and maintain a visible, accessible presence for both staff and passengers at all times.
• Grade 12 or equivalent (Essential);
• Travel Degree or Diploma (Advantageous);
• Minimum of 2-4 years' experience in an Airline/Aviation environment (Passenger Services and/or Ramp Services and/or Baggage Handling);
• No criminal or credit record;
• Must be willing to work on weekends and public holidays;
• Excellent understanding and experience of delivering great customer service;
• Proficient in the use of Microsoft Office (Word, Excel and Outlook);
• Excellent communication skills (verbal and written);
• Conflict resolution skills;
• Excellent phone etiquette;
• Must be willing to work shifts.
  
  

• Professional;
• High integrity;
• Punctual;
• High degree of patience and assertiveness;
• Reliable and dependable;
• Ability to deal with confidential information;
• Team player;
• Immaculate time keeping;
• The ability to work well under pressure.
  
  

• Email applications will not be accepted;
• Preference will be given to members of under-represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
  
  

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.
  
  

Get AI-powered advice on this job and more exclusive features.

The ideal candidate will be a team focused, mature and pleasant person with great customer interaction who will be required to complete multi-level tasks in a professional and timely manner.

Responsibilities

• Processing of claims
• Interaction with customers
• Reconcile debtors efficiently
• Processing of receipts
• Assistance in creating files, quotes and invoices
• Strong product knowledge
• Assistance in selection of eyewear

Qualifications

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Experience with Optimax will be advantageous
• Prior experience with debtors
• Integrity and honesty
• Marketing experience will be an added bonus.

• Seniority level Entry level

• Employment type Full-time

• Job function Administrative and Customer Service
• Industries Health and Human Services

Referrals increase your chances of interviewing at FAIZAL MOHAMMED by 2x

Get notified about new Customer Service Administrator jobs in Ermelo, Mpumalanga, South Africa .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.