26 Internal Communications Officer jobs in South Africa

We are seeking an experienced and strategic Senior Internal Communications Manager to lead the development and execution of a comprehensive internal communications and engagement plan. This role will drive alignment with the organisation's Employee Value Proposition (EVP) and Customer Value Proposition (CVP), fostering employee connection, clarity, and commitment to business goals. The successful candidate will oversee internal messaging, executive communications, staff engagement events, and support key business functions such as HR and Marketing with impactful internal communication strategies.

Key Responsibilities:

• Strategic Communication Planning:
  Develop and implement a cohesive internal communication strategy that supports the organisation's broader business objectives, EVP, and CVP.

• Executive and Leadership Communications:
  Craft and manage internal communications on behalf of senior leaders, ensuring messaging is clear, timely, and consistent with organisational tone and values.

• Content Development:
  Write and deliver compelling content for internal announcements, business updates, leadership messages, deal wins, and staff newsletters across various formats and platforms.

• Internal Events and Engagement Campaigns:
  Plan, lead, and execute internal events such as leadership conferences, townhalls, and employee recognition functions. Design staff activations to build morale and increase engagement.

• Channel and Platform Management:
  Assess and optimise internal communication channels (e.g. intranet, email, chat platforms, digital screens), ensuring they are relevant, streamlined, and effectively used.

• Measurement and Reporting:
  Track and report on the effectiveness of internal communication campaigns and initiatives, including audience reach, engagement metrics, and overall impact.

• Cross-functional Collaboration:
  Partner with HR, Marketing, and other departments to support internal messaging around culture, strategy, change initiatives, and campaigns.

Minimum Qualifications:

• Matric / Grade 12 / National Senior Certificate

• Bachelor's degree or equivalent in Communications, Public Relations, Media, Journalism, Marketing, English, or a related field

Preferred Qualifications:

• Honours degree or Postgraduate Diploma in Communications or related disciplines

Experience Requirements:

• At least 10 years' experience in internal communications within a corporate environment

• Proven ability to develop and deliver communication strategies aligned with business goals

• Experience working with or supporting executive leadership

• Background in financial services, particularly corporate or investment banking, is advantageous

Key Skills and Competencies:

• Outstanding writing and editing skills for diverse formats and internal audiences

• Strong business acumen with the ability to understand and communicate complex topics clearly

• Skilled in conceptualising and managing events, campaigns, a

6 Month Contract (with the potential for renewal based on performance)

Purpose of the job:
Responsible for representing the client’s brand and maintaining positive relationships with clients, community, influencers and like-minded organizations.

• At least 3-5 years of experience in a public relations or corporate communications role.
• Proficiency in FreshDesk or similar customer service management software.

Technical Competencies and responsibilities

• Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns.
• Oversee community management efforts, engaging with our community members across various platforms and fostering a positive and supportive environment.
• Handle influencer management, including identifying, engaging, and maintaining relationships with influencers aligned with our brand values.
• Execute public relations strategies to enhance brand visibility and reputation.
• Collaborate with like-minded organizations on mutually beneficial initiatives and partnerships.

Behavioural Competencies:

• Excellent emotional intelligence, with a diplomatic and empathetic approach to customer interactions.
• Exceptional verbal and written communication skills, with fluency in English.
• Strong organizational abilities, capable of coordinating with multiple departments and managing competing priorities.
• Outstanding interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.

Only candidates meeting the minimum requirements will be considered. If you haven’t heard from a consultant in two weeks assume that your application has been unsuccessful.

Monthly

• HR Services, Recruitment & Selection

You will play a key role in building the global brand and domains presence across platforms, clients, and countries from strategy to hands-on delivery.

This is a broad and hands-on role for someone who thrives in a fast-moving, impact-driven environment. You'll manage campaigns, content flows, and digital tools while helping the team stay focused, sharp, and visible.

Key Responsibilities

• Set up and execute demand generation marketing: email campaigns, lead flows, digital outreach
• Manage and improve website: content updates, usability, SEO
• Coordinate internal content processes: help consultants turn insights into articles, blogs, reports, short films, and visuals
• Support events and webinars: e.g., Eventbrite setup, promotion campaigns, branding
• Run promotion campaigns: LinkedIn, newsletters, targeted outreach
• Edit and publish video content: simple cuts, captions, distribution
• Guard consistency and quality: tone-of-voice, visual identity, campaign standards
• Track and report on engagement, leads, and performance metrics
• Drive content discipline: follow up with colleagues to meet deadlines and commitments

What You Bring

• A tertiary qualification with 2 - 4 years' relevant experience.
• Familiarity with sustainability, transition, or impact language
• Proven experience in demand generation, email marketing, and content-driven promotion campaigns
• Skills in website management (e.g., WordPress, SEO tools)
• Proficiency in event marketing and communications
• Strong writing, editing, and visual sense
• Comfortable with film/video editing tools (e.g., CapCut, Canva, Adobe suite)
• Fluent in English; Dutch is a strong plus
• A proactive, opportunity-driven mindset: you spot chances and act
• Awareness of the latest B2B marketing trends, tools, and techniques
• Results-oriented and deadline-driven: you know how to chase colleagues when needed and get results
• A team player who can work independently and make things happen

Please note that this is a full-time office-based position (CPT Waterfront area). After a few months, a hybrid working model can be considered but is not guaranteed.

The final remuneration package will be based on market standards, considering the candidate's qualifications, skills, and experience. Demonstrate your value, and you'll be rewarded accordingly.

NOTE: We ONLY accept online applications. We do not consider direct applications via WhatsApp or email.

The Foundation for this leading Southern Africa Safari company plays a central role in achieving its mission by partnering with nearby communities to improve quality of life through programs in education, community empowerment, and conservation.

This role supports the development and execution of a marketing and communications plan for the Foundation, including market research, audience targeting, and content planning. It manages all Foundation social media accounts, the newsletter, and website content, working closely with internal teams to ensure consistent messaging and engagement.

Additional responsibilities include tracking and reporting on channel performance, coordinating content collection, and producing the Annual Impact Report with the Impact and Sustainability Officer. The role also assists the Foundation Fundraising Lead with marketing collateral, event promotion, and third-party fundraising platform support.

• Increased engagement and reach across all Foundation-owned digital channels
• Improved visibility and integration of the Foundation across all brand communications
• Enhanced storytelling, stakeholder engagement, and supporter retention
• Greater internal awareness of the Foundation, fostering alignment and advocacy

• Contribute to developing a marketing and communication plan aligned with the Foundation's objectives
• Conduct market research and competitor analysis
• Identify target audiences and suitable engagement channels

• Manage all social media accounts, content calendar, community engagement, and performance tracking
• Collaborate with the Marketing Department for content creation

• Create yearly content plan and newsletter calendar with the fundraising lead
• Manage content creation, distribution, and tracking via HubSpot

• Lead content and storytelling strategy for the website
• Collaborate with UXID and Marketing team for updates

• Own reporting across all channels, establish benchmarks, track KPIs, and report monthly

• Develop content generation and collection strategies

• Work with the Impact and Sustainability Officer to develop and deliver the report

• Assist in creating engagement and fundraising collateral
• Support in marketing and executing Foundation events and campaigns
• Help design and manage third-party fundraising platforms

• 3–5 years of experience in marketing, communications, or digital strategy
• Proven experience managing social media, newsletters, and websites
• Experience with HubSpot or similar platforms
• Passion for purpose-driven work and community impact
• Strong reporting and data interpretation skills

• Based in Cape Town
• Flexible/hybrid work: in-office Wednesday and Friday with flexible hours