850 Interaction Designer jobs in South Africa

Designation:

Interaction Designer

Category:

Streaming Technology

Level:

Closing date:

16-Sep-2025

Position Type:

Permanent

Location:

MultiChoice City

Job Description:

Purpose of the Position:

• The purpose of this role is to design user-centred interaction solutions that address both user needs and business objectives. This involves creating interaction models that improve usability, accessibility, and overall enjoyment, ensuring that digital applications function as intended. It also includes developing near-real functional prototypes to explore and validate interactions, and continuously testing, measuring, and refining digital products to elevate the user experience.

Key Performance Objectives

Tasks

User Research & Analysis

• Research market, users, and competitors, conduct analysis, collaborate with key stakeholders and run workshops to understand challenges.
• Base interaction solutions on data/evidence, catering for business and user need.
• Conduct heuristic evaluations on Streaming Tech interfaces to:
• Find interaction problems in the user interface (UI) design.
• Identify areas for interaction improvement.
• Conduct tests with users to measure the quality of interaction design across platforms.
• Conduct tests at scale to determine effectiveness of interaction designs using UX metric data analysis.
• Keep abreast of latest interaction design trends and propose these into design thinking and solutions.

Interaction Design

• Design UX interaction solutions for Mobile, Web and Lean Back products and services, using User Centered Design techniques.
• Design interaction models for Web, Lean Back and Mobile experiences.
• Improve the usability, accessibility, and pleasure provided in the interaction between the user and the product.
• Design fine interactions for user interfaces.
• Define how interactions happen and unfold, including: loading, transitions, animations, states, moments, timing, interface affordance, input methods and commands, accessibility.
• Support and enforce the implementation of a thorough design process.
• Produce task flows and wireframes and map user stories and scenarios to user journeys.
• Engineer prototypes that allow for the interrogation of near real flow, interaction, and fine interaction as well as for usability testing.

Stakeholder Management

• Work closely with UX and UI Designers, Product Managers, Developers, Researchers, gathering functional and user requirements, and aligning on project goals and interaction design direction.
• Regularly present interaction design work to stakeholders and clearly articulate rationale and user insights.
• Facilitate design reviews and feedback sessions.
• Collaborate with teams and stakeholders to communicate and refine user interface interactions.
• Participate in team activities and team planning with the aim of improving team skills, awareness, and quality of work.
• Manage stakeholder expectations by aligning on feasibility within timelines and technical constraints. Collaborate to prioritise features, refine scope, and maintain clear, ongoing communication on progress.
• Conflict resolution - Navigate differing opinions and resolve conflicts constructively. Help stakeholders reach consensus on user experience and interaction trade-offs.
• Work with designers, design seniors, researchers, product managers and developers to ensure visual and interaction design continuity across products.
• Actively work on improving user interaction experience and engagement across all our sites and products.
• Evangelise good user experience, demonstrating measurable value to other team-members and stakeholders, and encouraging a culture of good UX and interaction.
• Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately.
• Consult with various teams and projects to ensure consistent standard of interaction is maintained across our platforms.

Qualifications

• A Bachelors degree in Digital Design, Information Technology
• HFI CUA beneficial.

Experience

• 3-5 years UX/interaction design experience.
• A solid grounding in designing experiences for digital interfaces with proven track record. Experience designing for TV and VOD is beneficial.
• Experience creating Interaction Design, UX design and visual design solutions.
• Expert understanding of UX design principles and design best practice methods.
• Experience in applying User Centered Design to solve complex problems.
• Experienced knowledge of UX concepts that inform decision making.
• Understanding of a wide array of testing techniques, including direct user testing, focus groups, card-sorting, tree-testing, etc.
• Demonstrated ability to translate business requirements into effective interaction design solutions that align with technical constraints.
• Experience in presenting and articulating Interaction Design solutions to peers, executives, and customers.
• Experience in prototyping using tools such as ProtoPie, Figma, etc.
• Experience creating detailed UX/Interaction specifications and presentations.
• Experience working within design teams.
• Experience working with Agile processes

Technical Competencies (List the key technical competencies)

• UX and Interaction design
• Interaction specification
• Understanding of UI design
• Market awareness
• Concept presentation
• Communication and negotiation
• Assertiveness
• User empathy

Behavioral Competencies (List the key behavioral competencies)

• Task Ownership: Demonstrates accountability and commitment to seeing tasks through to completion.
• Effective Communication: Communicates clearly with peers, supervisors, and other departments.
• Continuous Learning: Seeks opportunities to grow skills and improve technical expertise.
• Reliability: Consistently meets deadlines and fulfills commitments.
• Team Collaboration: Works cooperatively within the team to support shared goals.
• Quality Orientation: Focuses on delivering high-quality work and adhering to standards.

The Organization

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We're proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.

By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.

Join Africa's most loved storyteller

Purpose of the Position:

• The purpose of this role is to design user-centred interaction solutions that address both user needs and business objectives. This involves creating interaction models that improve usability, accessibility, and overall enjoyment, ensuring that digital applications function as intended. It also includes developing near-real functional prototypes to explore and validate interactions, and continuously testing, measuring, and refining digital products to elevate the user experience.

Key Performance Objectives:

User Research & Analysis

• Research market, users, and competitors, conduct analysis, collaborate with key stakeholders and run workshops to understand challenges.
• Base interaction solutions on data/evidence, catering for business and user need.
• Conduct heuristic evaluations on Streaming Tech interfaces to:
• Find interaction problems in the user interface (UI) design.
• Identify areas for interaction improvement.
• Conduct tests with users to measure the quality of interaction design across platforms.
• Conduct tests at scale to determine effectiveness of interaction designs using UX metric data analysis.
• Keep abreast of latest interaction design trends and propose these into design thinking and solutions.

Interaction Design

• Design UX interaction solutions for Mobile, Web and Lean Back products and services, using User Centered Design techniques.
• Design interaction models for Web, Lean Back and Mobile experiences.
• Improve the usability, accessibility, and pleasure provided in the interaction between the user and the product.
• Design fine interactions for user interfaces.
• Define how interactions happen and unfold, including: loading, transitions, animations, states, moments, timing, interface affordance, input methods and commands, accessibility.
• Support and enforce the implementation of a thorough design process.
• Produce task flows and wireframes and map user stories and scenarios to user journeys.
• Engineer prototypes that allow for the interrogation of near real flow, interaction, and fine interaction as well as for usability testing.

Stakeholder Management

• Work closely with UX and UI Designers, Product Managers, Developers, Researchers, gathering functional and user requirements, and aligning on project goals and interaction design direction.
• Regularly present interaction design work to stakeholders and clearly articulate rationale and user insights.
• Facilitate design reviews and feedback sessions.
• Collaborate with teams and stakeholders to communicate and refine user interface interactions.
• Participate in team activities and team planning with the aim of improving team skills, awareness, and quality of work.
• Manage stakeholder expectations by aligning on feasibility within timelines and technical constraints. Collaborate to prioritise features, refine scope, and maintain clear, ongoing communication on progress.
• Conflict resolution - Navigate differing opinions and resolve conflicts constructively. Help stakeholders reach consensus on user experience and interaction trade-offs.
• Work with designers, design seniors, researchers, product managers and developers to ensure visual and interaction design continuity across products.
• Actively work on improving user interaction experience and engagement across all our sites and products.
• Evangelise good user experience, demonstrating measurable value to other team-members and stakeholders, and encouraging a culture of good UX and interaction.
• Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately.
• Consult with various teams and projects to ensure consistent standard of interaction is maintained across our platforms.

Qualifications

• A Bachelor's degree in Digital Design, Information Technology
• HFI CUA beneficial.

Experience

• 3-5 years UX/interaction design experience.
• A solid grounding in designing experiences for digital interfaces with proven track record. Experience designing for TV and VOD is beneficial.
• Experience creating Interaction Design, UX design and visual design solutions.
• Expert understanding of UX design principles and design best practice methods.
• Experience in applying User Centered Design to solve complex problems.
• Experienced knowledge of UX concepts that inform decision making.
• Understanding of a wide array of testing techniques, including direct user testing, focus groups, card-sorting, tree-testing, etc.
• Demonstrated ability to translate business requirements into effective interaction design solutions that align with technical constraints.
• Experience in presenting and articulating Interaction Design solutions to peers, executives, and customers.
• Experience in prototyping using tools such as ProtoPie, Figma, etc.
• Experience creating detailed UX/Interaction specifications and presentations.
• Experience working within design teams.
• Experience working with Agile processes

N

Technical Competencies

• UX and Interaction design
• Interaction specification
• Understanding of UI design
• Market awareness
• Concept presentation
• Communication and negotiation
• Assertiveness
• User empathy

Overview

To translate high-level requirements into interaction flows and artifacts, and transform them into intuitive and functional designs with the aim of shaping and improving the user experience to enhance the aesthetic appeal across web, desktop and mobile through the creation of considered visual elements.

HelloFutureUser Interface Designer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

• Build and maintain a robust design system in Figma, including foundations (typography, colour, spacing), components, templates, and guidelines.
• Partner with UX, product designers, and front-end developers to ensure design consistency and implementation fidelity.
• Create and maintain documentation, usage guidelines, and component specs to support scalable design.
• Collaborate closely with dev teams to ensure design tokens, component libraries, and coded UI align.
• Conduct regular audits to identify inconsistencies, improve existing components, and deprecate legacy elements.
• Advocate for accessibility, usability, and design best practices across all components and patterns.
• Onboard and support designers across the team on how to use and contribute to the system.
• General knowledge on front end technologies to facilitate collaboration between design and dev.
• Designtoolsexperience with Figma and Adobe Creative Cloud.
• The successful candidate must be able to handle multiple projects at a time.

• Develop, encourage and nurture collaborative relationships across areas of specialisation.
• Participate in planned activities that support personal development. Manage risks in your area of responsibility.
• Deliver customer experience excellence in your service delivery aligned to organisational values and service standards.

• 3+ years experience in a similar role.
• Related qualification.

• Strong communication and interpersonal skills.
• Able to work under pressure.
• Good presentation skills.
• Very good user interface design skills.
• Good stakeholder engagement.

• Opportunities to network and collaborate.
• Challenging work.
• Opportunities to innovate.

We look forward to engaging with you further. Apply now!

#POST

#FNB

#LI-LR1

Take note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below.

07 / 10 / 25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Overview of the role and requirements

Job title: User Interface Designer

Job Location: Gauteng, Johannesburg

Deadline: October 11, 2025

End Date: October 7, 2025

• To translate high-level requirements into interaction flows and artifacts, and transform them into intuitive and functional designs with the aim of shaping and improving the user experience to enhance the aesthetic appeal across web, desktop and mobile through the creation of considered visual elements
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Participate in planned activities that are appropriate for own development
• Manages risks in own area of responsibility
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards

• Must have a good understanding of a Design System
• Build and maintain a robust design systems in Figma, including foundations (typography, colour, spacing), components, templates, and guidelines.
• Partner with UX, product designers, and front-end developers to ensure design consistency and implementation fidelity.
• Understand the principles of responsive design
• Create and maintain documentation, usage guidelines, and component specs to support scalable design.
• Collaborate closely with dev teams to ensure design tokens, component libraries, and coded UI align.
• Conduct regular audits to identify inconsistencies, improve existing components, and deprecate legacy elements.
• Advocate for accessibility, usability, and design best practices across all components and patterns.
• Onboard and support designers across the team on how to use and contribute to the system.
• General knowledge on front end technologies
• To facilitate collaboration between design and dev
• Design tools experience with Figma and Adobe Creative Cloud
• The successful candidate must be able to handle multiple projects at a time
• 3+ years experience in a similar role
• Related qualification

Other notes

• ICT jobs