73 Interaction Design jobs in South Africa

The African Union Development Agency invites applicants who are citizens of African Union Member States for the post of Internship Digital Design Architect.

Expected Deliverables

• Wireframes and mock-ups for ongoing projects.

• Design documentation and architectural diagrams.

• Weekly status reports and a final internship report.

Required Qualifications

• Currently enrolled in or recently graduated from a degree in Architecture, Graphic Design, Computational Design, Software Engineering, or a related field.

• Strong knowledge of design tools (e.g., Adobe Creative Suite, Figma, InVision).

• Basic understanding of digital systems, information architecture, and responsive design.

• Good analytical, problem-solving, and communication skills and project management knowhow.

• Portfolio of relevant academic or personal digital design projects (if available).

Internship allowance:A stipend of US$500 per month.

Applications must be received no later than Monday, 13 October 2025.

Click below to register and apply:

Please note that the intern should be available from 01 November 2025 to 31 January 2026.

If you face challenges during profile creation or application, log your problem to

Who are we?

Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.

About this Role

We're in the exciting process of building a cutting-edge digital ecosystem primarily focused on a new app, and we're seeking a strategic, delivery-focused Senior Digital/Design Program Manager to help drive digital delivery excellence.

Reporting to the Head of Digital / Head of UX/UI, you will play a crucial role in bridging the gap between the UX/UI team and cross-functional areas such as Product, Tech, QA, Ops and Analytics, to establish a stronger cadence and cohesion in delivery.

You will oversee the digital design portfolio across Loyalty & Rewards in the Sanlam FinTech space, ensuring seamless coordination, faster delivery, and an elevated end-to-end user and customer experience.

What will you do?

Key Responsibilities

Strategic Portfolio and Operational Leadership

1. Own the digital design (UX/UI) portfolio for Loyalty & Rewards, aligning design and digital strategy with business goals & priority.

2. Govern design workflows with clear stage-gates, prioritization criteria, design readiness criteria, budget oversight, and stakeholder alignment.

End-to-End Delivery Management

1. Act as the gatekeeper for UX/UI work intake by supporting Product Owners in refining requirements and ensuring only validated, complete, customer-focused, and technically feasible requests are briefed into the team.

2. Manage UX/UI team capacity, Jira workflows, and sprints to ensure smooth delivery.

3. Facilitate collaboration across Product, UX/UI, and Tech by resolving blockers, enabling frictionless handovers, and synchronizing backlog, scope, release, and sprint planning to accelerate delivery.

4. Oversee BAU and change requests, ensuring incidents, bugs, changes and stakeholder needs are triaged and resolved efficiently.

Stakeholder Collaboration & Alignment

1. Serve as the central liaison for the UX/UI team and ensure cross-functional alignment by providing clear visibility into roadmaps, priorities, and dependencies to manage stakeholder expectations and enable informed decision-making around sequencing and trade-offs.

2. Work in close collaboration with the Technical Program Manager on UX/UI-Tech interdependencies, and with other cross-functional teams on deliverables requiring UX/UI input and execution.

Analytics, Reporting & Continuous Improvement

1. Report on UX/UI and digital metrics & analytics in board reports and monthly forums, including delivery, performance, and progress updates.

2. Define and track user experience KPIs to measure outcomes and identify areas for improvement.

3. Drive continuous improvement cycles using customer data and behavioural insights, ensuring the digital experience evolves continuously.

What will make you successful in this role?

1. Strategic thinker with experience working with UX/UI, Product and Tech teams.
2. Data-driven decision-maker with excellent communication and facilitation skills.
3. Proficiency in Agile frameworks and delivery tools (e.g., Jira, Confluence)
4. Adaptable and versatile, with a growth mindset and eagerness to learn.
5. Degree in Business, Project Management, Design, Technology, or a related field, or equivalent experience.
6. 10+ years of experience in digital delivery, portfolio/program management, design operations, or a related field - ideally within large-scale, complex environments.
7. Proven experience in mobile app delivery

Qualification and Experience

Degree with 10 to 12 years related experience.

Knowledge and Skills

Support business strategies digitally

Digital and social media

Design and implement digital processes and policies

Regulation

Management of employees

Personal Attributes

Business insight - Contributing through others

Communicates effectively - Contributing through others

Manages complexity - Contributing through others

Tech savvy - Contributing through others

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Collaborates - Contributing through others

Being resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Who are we?
Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.

About This Role
We're in the exciting process of building a cutting-edge digital ecosystem primarily focused on a new app, and we're seeking a strategic, delivery-focused Senior Digital/Design Program Manager to help drive digital delivery excellence.

Reporting to the Head of Digital / Head of UX/UI, you will play a crucial role in bridging the gap between the UX/UI team and cross-functional areas such as Product, Tech, QA, Ops and Analytics, to establish a stronger cadence and cohesion in delivery.

You will oversee the digital design portfolio across Loyalty & Rewards in the Sanlam FinTech space, ensuring seamless coordination, faster delivery, and an elevated end-to-end user and customer experience.

What will you do?
Key Responsibilities
Strategic Portfolio and Operational Leadership

• Own the digital design (UX/UI) portfolio for Loyalty & Rewards, aligning design and digital strategy with business goals & priority.
• Govern design workflows with clear stage-gates, prioritization criteria, design readiness criteria, budget oversight, and stakeholder alignment.

End-to-End Delivery Management

• Act as the gatekeeper for UX/UI work intake by supporting Product Owners in refining requirements and ensuring only validated, complete, customer-focused, and technically feasible requests are briefed into the team.
• Manage UX/UI team capacity, Jira workflows, and sprints to ensure smooth delivery.
• Facilitate collaboration across Product, UX/UI, and Tech by resolving blockers, enabling frictionless handovers, and synchronizing backlog, scope, release, and sprint planning to accelerate delivery.
• Oversee BAU and change requests, ensuring incidents, bugs, changes and stakeholder needs are triaged and resolved efficiently.

Stakeholder Collaboration & Alignment

• Serve as the central liaison for the UX/UI team and ensure cross-functional alignment by providing clear visibility into roadmaps, priorities, and dependencies to manage stakeholder expectations and enable informed decision-making around sequencing and trade-offs.
• Work in close collaboration with the Technical Program Manager on UX/UI-Tech interdependencies, and with other cross-functional teams on deliverables requiring UX/UI input and execution.

Analytics, Reporting & Continuous Improvement

• Report on UX/UI and digital metrics & analytics in board reports and monthly forums, including delivery, performance, and progress updates.
• Define and track user experience KPIs to measure outcomes and identify areas for improvement.
• Drive continuous improvement cycles using customer data and behavioural insights, ensuring the digital experience evolves continuously.

What will make you successful in this role?

• Strategic thinker with experience working with UX/UI, Product and Tech teams.
• Data-driven decision-maker with excellent communication and facilitation skills.
• Proficiency in Agile frameworks and delivery tools (e.g., Jira, Confluence)
• Adaptable and versatile, with a growth mindset and eagerness to learn.
• Degree in Business, Project Management, Design, Technology, or a related field, or equivalent experience.
• 10+ years of experience in digital delivery, portfolio/program management, design operations, or a related field - ideally within large-scale, complex environments.
• Proven experience in mobile app delivery

Qualification And Experience
Degree with 10 to 12 years related experience.

Knowledge And Skills
Support business strategies digitally

Digital and social media

Design and implement digital processes and policies

Regulation

Management of employees

Personal Attributes
Business insight - Contributing through others

Communicates effectively - Contributing through others

Manages complexity - Contributing through others

Tech savvy - Contributing through others

Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Collaborates - Contributing through others

Being resilient - Contributing through others

Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Introduction

We're looking for a Junior Digital Content Creator who lives and breathes creativity—someone who looks at an idea and instantly imagines how to make it more beautiful, balanced, and human. You'll have the freedom to explore new creative ideas and contribute visually in ways that will transform how we produce content at Metisware.

What you'll learn about:

Bringing fresh, innovative design thinking to every project, from video layouts and on-screen graphics to event visuals, corporate and marketing content

Designing and preparing clean, modern visuals that shape the overall look of our clients' brands and productions

Assisting in the creation of video assets for live, hybrid, and in-room events, launches, and graduations that push our creative boundaries

Collaborating on motion graphics and visual concepts, learning how design translates into movement, storytelling, and what audiences see during livestreams

Helping with studio shoots and lighting setups, understanding how visuals come to life in-camera

Creating designs for website and e-learning content that brings a fresh new look and feel

What we offer you:

A collaborative, creative, fun, and supportive work environment

Upskilling courses to enhance your creative design capabilities

Hands-on mentorship and real-world learning

Medical Aid and Pension Fund

Hybrid working model

Occasional travel

Growth opportunities in an expanding ed-tech company

Salary R10,000 per month (approximate, based on experience and potential)

REQUIREMENTS

You don't need to know everything yet. What matters most is your eye for modern design, your drive to learn, and your willingness to get hands-on with new tools that connect creativity and technology through your creative design skills.

Introduction
We're looking for a Junior Digital Content Creator who lives and breathes creativity—someone who looks at an idea and instantly imagines how to make it more beautiful, balanced, and human. You'll have the freedom to explore new creative ideas and contribute visually in ways that will transform how we produce content at Metisware.

What you'll learn about:

• Bringing fresh, innovative design thinking to every project, from video layouts and on-screen graphics to event visuals, corporate and marketing content
• Designing and preparing clean, modern visuals that shape the overall look of our clients' brands and productions
• Assisting in the creation of video assets for live, hybrid, and in-room events, launches, and graduations that push our creative boundaries
• Collaborating on motion graphics and visual concepts, learning how design translates into movement, storytelling, and what audiences see during livestreams
• Helping with studio shoots and lighting setups, understanding how visuals come to life in-camera
• Creating designs for website and e-learning content that brings a fresh new look and feel

What we offer you:

• A collaborative, creative, fun, and supportive work environment
• Upskilling courses to enhance your creative design capabilities
• Hands-on mentorship and real-world learning
• Medical Aid and Pension Fund
• Hybrid working model
• Occasional travel
• Growth opportunities in an expanding ed-tech company
• Salary R10,000 per month (approximate, based on experience and potential)

REQUIREMENTS

You don't need to know everything yet. What matters most is your eye for modern design, your drive to learn, and your willingness to get hands-on with new tools that connect creativity and technology through your creative design skills.

Experience Required

● 
5+ years
of experience in 
product design
, showcasing 
complex, large-scale
product initiatives and 
innovative
design solutions.

● Proficiency in 
leading product design projects
from research to final implementation, including advanced 
prototyping
and 
design tools
.

● Strong knowledge of 
usability testing
, 
data analytics
, 
interaction design
, and 
business strategy
.

● Demonstrated 
thought leadership
(articles, conference talks, or internal evangelism) and 
team mentorship
experience.

Minimum Qualifications

● Bachelor's degree in 
Design, Business
, or related field.

● 
Advanced
knowledge of 
product lifecycle management
, 
design thinking
, and 
Lean UX
or 
Agile
frameworks.

● Familiarity with 
SAFe
or 
large-scale Agile
processes, bridging design and multi-team development sprints.

Shape the Future of Service Excellence with Ten

Driving Innovation. Building Trust. Redefining Service Excellence.

Ten is on a mission to become the most trusted service business in the world. We service the most valuable customers of the world's leading private banks, premium financial services and luxury brands globally including HSBC, Bank of America, Swisscard and Royal Bank of Canada. Corporate clients use Ten's services to acquire, engage and retain affluent, high net worth customers or valued employees. The service drives critical customer metrics, including revenue growth, net promoter score, and supports digital transformation initiatives.

Millions of individuals worldwide have access to Ten's services across lifestyle, travel, dining and entertainment. They rely on Ten to unlock seamless, curated experiences that enrich their lives.

We're profitable, ambitious, and scaling fast. As the first B Corp listed on the London Stock Exchange, we're setting the standard for sustainable growth and technology, AI driven innovation.

For more information, check out our Welcome to Ten video

About the role

We're looking for a User Experience Researcher to join our growing Product Design team, helping us deeply understand the people at the heart of our work, from members using our discovery and booking platforms, to Lifestyle Managers using internal tools like Ten MAID.

This is a pivotal role in shaping how we identify user needs, validate ideas, and build experiences that are both intuitive and impactful. You'll work closely with designers, product managers, and stakeholders across the business to embed research into everything we do.

Key Responsibilities

• Plan and conduct qualitative and quantitative research across both member-facing products and internal tools (e.g. Ten MAID).

• Turn research findings into clear, actionable insights that inform product strategy, prioritisation, and design.

• Collaborate with product managers, designers, and engineers to frame problems, validate concepts, and refine solutions.

• Build strong relationships with stakeholders across the business to advocate for a user-first mindset.

• Develop and maintain research artefacts, including personas, journey maps, and experience principles.

• Champion inclusive, ethical research practices and help upskill the broader product and design teams in lightweight methods.

• Shape and evolve our approach to discovery, continuous research, and insight-sharing.

We're building experiences that serve a diverse range of people, from luxury travellers to expert lifestyle concierges. As our first dedicated research hire, you'll help establish and scale our research practice, making a tangible difference to the products we ship and the people we serve.

Essential requirements:

• Proven experience as a user researcher in a product or design team, ideally across both B2C and internal tools.

• Skilled in a wide range of research methods such as interviews, usability testing, diary studies, surveys, data analysis and choosing the right approach for each need.

• A practical, hands-on mindset with the ability to work autonomously but collaboratively.

• Excellent communication and storytelling skills, with an ability to bring the voice of the user to life for varied audiences.

• Comfortable navigating ambiguity and complexity, with a desire to untangle and illuminate.

• Confident partnering with senior stakeholders and making a clear case for evidence-led decisions.

• Fluent in English

Preferred requirements:

• Experience working with tools such as Airtable, Jira, Confluence.

Guidelines for Hybrid/Home Office :

• Located in Cape Town, South Africa.
• Please note that you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office.
• A secure home office at your confirmed address, free from background noise or other distractions.
• You must meet our minimum internet speeds if you want to work in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative.

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

• A competitive salary depending on experience.
• Hybrid working. You can combine working from home and working from the office.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
• Remote Working Holidays - possibilities to Travel and Work anywhere in the world
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

An opportunity exists for a UI/UX Designer who will be responsible for developing and improving the quality of our user experience with our digital platforms, through user research. Ultimately responsible to making our digital offering more user-friendly and intuitive in order to attract and retain customers.

Permanent, Cape Town based

Minimum Requirements

5-7 years experience as a UX/UI Designer

B. Com Informatics/B. Engineering/ B.Sc. or related degree

Proven experience as a UX Designer, UI Designer or similar role

A strong portfolio of successful UX and other technical projects is essential

Background in project management and research

Familiarity with interaction design and information architecture

Proficient in design software (e.g. UX Pin, Balsamiq)

Knowledge of HTML/CSS; JavaScript is a plus

Responsibilities

• Building the UX Design capability from the ground up
• Conducting user research and testing
• Developing wireframes and task flows based on user needs
• Collaborating with Designers and Developers to create intuitive, user-friendly software
• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with UI designers to implement attractive designs
• Communicate design ideas and prototypes to developers
• Keep abreast of competitor products and industry trends

Only candidates matching the role criteria and experience will be contacted.

Job Description

To translate the user journeys into an omni-channel experience by constructing high fidelity screen flows using existing User Interface symbols and User Interface patterns as specified in our User Experience Design System

• Hello Future User Experience Designer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

• Key Responsibilities:
• Translating the user journeys into an omni-channel experience by constructing high fidelity screen flows using existing User Interface symbols and User Interface patterns as specified in our User Experience Design System
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map.
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
• Monitor customer feedback reports and align processes to maximise efficiencies.
• Provide project status updates Interpret project briefs correctly from business stakeholders Conduct regular project touch bases with business and development to ensure UX design standards are upheld Ensure all project UX deliverables are uploaded and readily available when needed.
• Provide support to internal team members and external OCEP partners in terms of UI patterns and UX standards.
• Participate in project JADs with project stakeholders including business analysts, system analysts and developers and QA testers to provide support and help guide the proposed user experience by clarifying business requirements and understanding any technical constraints.
• Ensure user journeys are constructed and clearly defined.
• Ensure correct symbols, UI patterns and UX standards are adhered to and applied when constructing screen flow experiences.
• Ensure decisions are backed by best practice principles and be able to defend and motivate design choices.
• Perform User Acceptance Testing (UAT) in test environments to ensure the screen flows constructed are implemented correctly by development from a UX standards perspective.

• Liaise with a Copywriter and UI Designer within the team to ensure copy standards are adhered to and consistently applied across all screen flows to ensure any iconography, illustrations and background imagery are constructed and incorporated into the necessary screen flows.

• We would love to see applicants who are:

• Dynamic and thrive in a fast-paced environment
• Driven by a desire to create exceptional experiences.
• Able to participate in planned activities that are appropriate for own development.
• Able to display and encourage an appreciation of teamwork and inclusivity.

• Able to develop, encourage and nurture collaborative relationships across area of specialisation

• You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.

• Opportunities to innovate.

• Dare to imagine the change with us, if you are:

• An adaptable problem solver who does not fear change but thrives from it
• A disruptor in your field of UX design

• An initiative taker who identifies opportunity and improves

• You'll excel with experience in:

• Designing on Figma and FigJam
• Adobe Creative Cloud
• Passion for taking ideas and making them real
• Innovation is in your DNA, you're a disruptor and risk taker
• Related degree.

• 3+ years related experience

• POST
  
• FNB
  #LI-LR1

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

07/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.