116 Intelligence Analysis jobs in South Africa

We are looking for a Business Intelligence (BI) Analysis Team Lead to join the BI department and help improve business outcomes by using data and cross functional collaboration with business and technical stakeholders. The role is open to applicants from Cape Town, Johannesburg, and Pretoria, with remote work possible.

As the BI Analysis Team Lead, you will lead a team that builds scalable data & analytics models and reporting solutions to enable data analysis and self-service access to data. You will use the insights from data to support decision making and solve business problems. You will need excellent interpersonal and people management skills, analytical skills, strategic thinking, project management and the ability to communicate insights effectively.

You will report to the Head of Business Intelligence and liaise with all internal departments and third parties, as required.

Duties and Responsibilities (include but not limited to):

• Partner with stakeholders across all levels and business areas to take-on and propose data-driven solutions to aid the execution and fulfilment of their business strategy.
• Lead and manage a team of Analytics specialists to ensure the delivery of accurate and scalable data & analytics solutions and insights to support business objectives.
• Elicit business requirements and translate them into the appropriate data modelling, reporting and analysis specifications, employing critical thinking to ensure alignment with the actual business need.
• Take ownership of all projects allocated to you, create & maintain the corresponding project roadmap, and proactively communicate the status (including blockers, risks, issues) of the project with all affected stakeholders.
• Share data and analysis results visualized in a manner that is intuitive to the audience and improves access and visibility into the data.
• Train and support the user community in the use of reports, BI tools, and the interpretation of analysis results.
• Provide your team with clear performance standards, hold them accountable, and identify and implement practices to improve team morale and performance.
• Proactively identify and resolve issues or bottlenecks that may impair your teams ability to meet delivery goals.
• Monitor staff compliance to HR policies and procedures and take corrective action or escalation where needed.
• Help define and improve upon our data warehousing, data governance, and analytics standards & practices through knowledge sharing, internal collaboration, conducting peer reviews, mentorship, and contribution to internal documentation.
• Actively develop and deliver Data & Analytics solutions as part of the team, which will include (not exhaustive):
• Profile and validate all data intended for use in reporting or analytics to ensure high data quality (business relevance, accuracy, completeness, consistency, timeliness)
• Design, build, deploy, and maintain data models that are optimized for high performance, scale, reusability, ease of maintainability and auditability.
• Design, build, deploy, and maintain reporting semantic layers (on-top of said data models) and reports structured and documented in a manner that enables and facilitates end user self-service access and use of the data.
• Perform data analysis to extract key insights and observations to influence and/or support business decisions and actions.
• Incorporate DevOps practices in all data model and report development; includes but not limited to version control, data quality validation/testing and automated integration and deployment.
• Continuously upskill and stay abreast of new developments in the Data Analytics and Modelling space (tooling, methodologies, applications) to refine the teams Data Analytics capabilities.
• Perform duties listed above using, but not limited to, the skills and experience outlined in the key requirements section below.

Key Requirements:

• Qualification in a quantitative field (Mathematics, Statistics, Engineering, Computer Science, Actuarial Science, Economics, Finance, Business Analytics) OR relevant experience- Yes or No:
• 6+ years experience in Data Analytics or Business Intelligence, driving projects to successful business impact.
• 3+ years leading a team of BI/Data & Analytics specialists.
• Stakeholder engagement and requirements gathering.
• Communicating insights effectively to technical and non-technical audiences.
• Report/dashboard development and data visualization (e.g., Power BI).
• Building enterprise-wide semantic models.
• Data Modelling (Kimball, Dimensional).
• Advanced SQL development and optimization.
• Advanced Excel skills.
• R or Python programming for data analytics.
• Business process and KPI understanding.

• Data analysis techniques:
• time series,
• regression,
• clustering,
• decision trees,
• forecasting,
• probability distributions

• Experience with cloud data platforms (Snowflake, Redshift, Azure Synapse, BigQuery).
• DevOps practices and tools (version control, CI/CD, automated testing, infrastructure-as-code).
• Industry-specific knowledge (Financial Services, Consulting, Retail, Technology).

Role Type: Permanent, Hybrid (3 days in office, 2 days remote)

Experience:

• As a Project Support Tool Specialist or similar role.
• Hands-on experience with BI tools such as Power BI or similar platforms, including report or dashboard development and data modeling.
• Experience in customizing and configuring project support tools to meet specific requirements.

What will you do?

We are seeking a highly skilled and motivated individual to join our project operations team as a portfolio intelligence analyst. This role plays a critical part in supporting project management activities, driving efficiency, mitigating risks, and ensuring the successful delivery of projects within the organization.

In this role, you will be responsible for managing and optimizing project support tools, ensuring their effective utilization across projects, and providing technical support to project teams.

You should have a strong analytical technical background, excellent problem-solving skills, and a passion for streamlining processes and improving efficiency, along with a solid understanding of project management principles and methodologies.

What will make you successful in this role?

• Administer and maintain project support tools, such as project management software, collaboration platforms, and reporting tools.
• Customize and configure project support tools such as PPO, Jira, and Power BI to meet the specific needs and requirements of project teams and portfolios.
• Design and develop BI reports, dashboards, and data visualizations using tools such as Power BI or similar platforms.
• Customize Jira workflows, screens, fields, and permissions to meet the needs of various teams and projects.
• Collaborate with stakeholders to gather requirements and translate business needs into actionable project and portfolio support items.
• Conduct training sessions and workshops for users to maximize utilization of project support tools, promoting best practices and efficiency.
• Provide technical support to project teams on the use of project support tools.
• Create and maintain technical documentation for portfolio support tools and related processes.
• Identify opportunities to automate tasks, streamline workflows, and enhance data quality.
• Develop and implement best practices, guidelines, and standards for utilizing project support tools.
• Collaborate with IT teams to troubleshoot technical issues and ensure seamless integration of project support tools with other systems.
• Monitor and analyze usage data and metrics to identify opportunities for improvement and optimization.
• Stay updated with industry trends and advancements in project support tools and recommend new tools or enhancements as needed.
• Assist in the evaluation, selection, and implementation of new project support tools.

Qualifications:

• Grade 12
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Certifications in Jira administration or BI tools are desirable but not mandatory.

Knowledge and Skills:

• Strong technical skills with proficiency in project management software (e.g., PPO, Jira Align, Clarity), collaboration platforms (e.g., Microsoft Teams), and reporting tools (e.g., Power BI).
• Excellent troubleshooting and problem-solving abilities.
• Ability to effectively communicate technical concepts to non-technical stakeholders.
• Effective communication skills with the ability to train and support project teams.
• Familiarity with project management methodologies (e.g., Agile, Waterfall) is a plus.

We’re looking for a data-driven problem solver to join our Data Insights team.

As a Mid-Level BI Analyst, you’ll turn business questions into actionable insights, deliver scalable BI solutions, and work closely with cross-functional teams to support strategic decision-making.

You’ll own medium-scale BI projects from start to finish, and help drive a collaborative, high-performance culture.

Key Responsibilities:

• Translate business requirements into KPIs, analytical questions, and reporting specs.
• Build, test, and maintain dashboards, reports, and data models (SQL, Power BI, Excel).
• Analyse performance trends, identify anomalies, and recommend improvements.
• Ensure data accuracy, consistency, and alignment with business definitions.
• Automate reporting processes to improve efficiency.
• Partner with commercial, operational, and product teams to understand metrics and uncover opportunities.
• Contribute to team growth through peer reviews, mentoring, and knowledge-sharing.

Technical Competencies:

• Proficient in SQL and Power BI.
• Strong data analysis and visualisation skills.
• Understanding of data modelling best practices.
• Ability to work with large datasets and troubleshoot data quality issues.

Behavioural Competencies:

• Strong communicator with the ability to simplify complex data concepts.
• Collaborative and supportive team player.
• Self-motivated with strong ownership and follow-through.
• Adaptable, organised, and able to manage multiple priorities.

Apply by :

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here! .
2. Once you have completed the above, finalize your application by clicking apply below.

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

The Payments team oversees all payment products, including both Card and Electronic Payments. This encompasses the entire payments landscape, covering systems, processing, and business aspects. Within this framework, the Payments Data Strategy team is dedicated to managing all data-related activities. Our focus areas include data strategy, forecasting and predictive modeling, insights and business analysis, as well as monitoring and reporting. By utilizing data analysis and visualization tools, the Business Intelligence Analyst will generate actionable business insights that drive tangible value for the organization. This role involves influencing and supporting the organization in making data-driven decisions that enhance performance, optimize operations, and drive growth.

• A relevant tertiary qualification in Business Administration or Statistics

• Certification in Business Analysis

• At least 3 years’ experience as Business Intelligence Analyst or equivalent (data analyst etc.) including experience in data analytics, BI methods and tools, data warehousing and the data life cycle.
• Experience in identifying, quantifying, and subsequently delivering value on how to solve business challenges using data
• Experience with stakeholder engagement
• Experience in working with data on cloud platforms, such as AWS or Microsoft Azure
• Experience in building data visualizations using tools such as Power BI
• Experience of using SQL to prepare and analyze data

Knowledge:

• Knowledge and basic experience in using low/no code AutoML on modeling tools such as Power BI or AWS Sagemaker
• Design thinking
• Dimensional Modeling
• The Data Product Life Cycle (DPLC)
• Knowledge of data privacy and security regulations and best practices
• Knowledge and understanding of data quality and incident management
• Knowledge and experience of agile project management methodology

Ideal:

• Previous experience working in business analysis in the banking sector
• Knowledge of change management principles and practices
  

• Commercial Thinking Skills
• Facilitation Skills
• Numerical Reasoning skills
• Presentation Skills
• Problem-solving skills

• Clear criminal and credit record

Capitec is committed to diversity; applications to this position will strictly be considered in support of our employment equity goals.

Join to apply for the Business Intelligence Analyst role at Capitec Client Care

Join to apply for the Business Intelligence Analyst role at Capitec Client Care

Apply now »

Date: 5 Jul 2025

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

Apply By

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below.
  
  

• A tertiary qualification in Business Administration or Statistics
• At least 3-5 years’ experience as Business Intelligence Analyst or equivalent (data analyst etc.) including experience in data analytics, BI methods and tools, data warehousing and the data life cycle.
• Experience in identifying, quantifying, and subsequently delivering value on how to solve business challenges using data
• Experience with stakeholder engagement
• Experience in working with data on cloud platforms, such as AWS or Microsoft Azure
• Experience in building data visualisations using tools such as Power BI
• Experience of using SQL to prepare and analyse data
  
  

• Knowledge and basic experience in using low/no code AutoML on modelling tools such as Power BI or AWS Sagemaker
• Design thinking
• Dimensional Modelling
• The Data Product Life Cycle (DPLC)
• Knowledge of data privacy and security regulations and best practices
• Knowledge and understanding of data quality and incident management
• Knowledge and experience of agile project management methodology
  
  

• Previous experience working in business analysis in the banking sector
• Knowledge of change management principles and practices
  
  

• Clear criminal and credit record
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here!

2. Once you have completed the above finalize your application by clicking apply below.

We appoint energized and motivated people for their potentialandcontinuously look fortalented, driven individualstohelp usinnovate and evolve.That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

We are a bank, but we’re much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

At Capitec, we offer our best by living up to our CEO values in every situation – we always put theClient first, act withEnergy andtakeOwnership.And to support people in beingtheir best,our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow

TheBusiness Intelligence Analystrole is designed to create value for the product line by addressing client and business challenges through data analysis. This position involves leveraging data and analytical skills to generate insights that enable senior decision-makers to make informed decisions more quickly.

• At least 5years of experience in a similar role.
• Experience and knowledge of the ETL (extraction, transform, load) data flow
• Experience in identifying, quantifying, and subsequently delivering value on how to solve business challenges using data
• Experience in working with data on cloud platforms, such as AWS or Microsoft Azure
• Experience in building data visualizations using tools such as Power BI
• Experience with stakeholder engagement
• Experience in data quality and incident management
• Understanding of agile project management and experience with tools such as Jira

• Commercial Thinking Skills
• Facilitation Skills
• Numerical Reasoning skills
• Presentation Skills

• Clear criminal record
• Clear credit record

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06

• Convert company data into actionable insights by collecting, analyzing, reporting, and visualizing it, which supports informed decision-making and ongoing business operations.
• Responsibilities:
• Collaborate with data stakeholders and business stakeholders to identify and gather relevant data sources and integrate data from various ICT systems.
• Design, develop and maintain interactive dashboards that monitor relevant metrics.
• Analyse data to identify trends, patterns, and anomalies; and translate data findings into actionable insights that support business decision-making.
• Leverage BI tools (e.g., Power BI, Grafana) and scripting (e.g., SQL, Python) to automate routine reporting tasks.

• Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Data Science, Business Intelligence, Information and Communication Technology (ICT), Statistics or a related quantitative field

• At least 3–5 years of relevant experience in data analysis, reporting, or BI development.
• Experience analysing large datasets to extract actionable insights and creating and maintaining reports and dashboards using tools like Power BI, or Grafana.
• Familiarity with ICT environments, including network topology, systems, data flow.
• Hands-on experience with BI platforms and data visualisation tools.
• Exposure to ETL (Extract, Transform, Load) processes and tools.

• Technical Certifications, such as Microsoft Certified: Data Analyst Associate (Power BI), Certified Business Intelligence Professional (CBIP), and/or Azure or AWS Data Analytics Certifications
• Advanced Technical Skills, such as Experience with cloud-based BI environments, Proficiency in Python for data analysis and automation, and experience with scripting for data cleaning, transformation, or API integration for data extraction from systems.
• Business Acumen & Communication, such as a strong ability to translate technical data into business value, experience presenting insights to executives or non-technical stakeholders, and a high level of data storytelling and visualisation design skills