129 Installation Technician jobs in South Africa

Field Service Engineer page is loaded# Field Service Engineerlocations: Johannesburgtime type: Full timeposted on: Posted Todayjob requisition id: # Job TitleField Service Engineer# Job DescriptionField Service Engineer is responsible for providing advanced on-site technical support and troubleshooting for medical devices, ensuring prompt resolution of issues while maintaining regulatory compliance and high customer satisfaction. The role executes complex installations and maintenance tasks meticulously, adhering to safety standards and company procedures. The role works with autonomy, makes informed decisions to resolve highly complex problems aligned with organizational goals. The role acts as a specialized resource within their business group, utilizing deep knowledge to enhance efficiency and success. The role mentors junior technicians, monitors device performance, stays updated on technology, and prioritizes customer satisfaction through clear communication and diligent service.**Your Role:**• This is a multimodality Field Service Position with CT been the primary modality• Serves as the technical resource for implementing solutions that require analysis of situations or data, and an in-depth knowledge of the solution.• Prepares site assessments.• Provides technical review of system configurations to ensure viability of system performance.• Prepares as-built drawings to document work completed during project or particular job.• Resolves complex customer issues requiring independent judgment based on strong CT knowledge and skills.• Provides remote and on-site technical support to installed customer base.• Instructs customers in the operation and maintenance of the Philips solution.• Performs regular maintenance, completes required technical modifications, and conducts troubleshooting and repair to remedy issues.• Escalates any technical configuration that is not consistent with technical standards.• Proactively suggests process and product improvements based on site experiences and IT knowledge.• Delivers customer projects that require analysis of situations and full understanding of the solution being implemented.• Normally receives little instruction on day-to-day work, works independently, and should be able to take the lead role in most customer engagements.• Exercises independent judgment to adapt to typical variances in the customer environment for obtaining effective results.• Properly completes assigned project activities with responsibility for results within project work estimates and defined delivery methods• Works in conjunction with internal project managers, clinical application consultants, field service engineers, senior Technical Consultants, third-party entities, and customer technical lead.• Provides regular status of installation activities to project manager, other team members, and functional manager.• Collaborates with Account Manager to assist in the solution selling process.• Diagnoses and resolves technical hardware and software issues (remotely & on-site).• Analyzes reported problems via Remote Service functionality and/or direct contact with the site and collaborates with the Customer Care Solutions Center support engineer to identify, analyze and develop a resolution plan and take the actions required to resolve a customer’s issues. Resolution plans which exceed the individual’s skill or experience level are escalated to the next support level. Regular updates regarding the status of the repair activity are communicated to the customer and Philips management.**You are the right fit if:**• Clinical or Electrical or Computing Systems Engineering. Biomedical Engineer preferred.• +/- 5 years’ experience working in the medical field in a customer facing role.• Excellent PC skills (e.g. experience with Microsoft Windows and Office software applications) including basic level networking skills• Experienced with DICOM• Be experienced in the use of CT test equipment• Be able to understand the test results and be able to apply it to the repair process.• The candidate must be willing to attend oversees equipment training when required• The candidate must be willing to travel on occasional basis for support in other regions• The Candidate must be willing to be on standby in accordance to the standby schedule in the region• Strong Customer focus• Capacity to listen and communicate in a clear and effective manner• Problem solving/troubleshooting mind-set• Strong team player**Preferred Skills:**• Troubleshooting• Documentation & Reporting• Continuous Improvement• Product Installation• Product Repair & Maintenance• IT Networking• Regulatory Requirements• Engineering Fundamentals• Remote Support Tools & Techniques**Employment Equity**The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994**How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. this role is a/field/role.**About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about . • Discover . • Learn more about . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .#LI-EU#LI-FIELDAt Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.*It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed
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Overview

Field Service Engineer is responsible for providing advanced on-site technical support and troubleshooting for medical devices, ensuring prompt resolution of issues while maintaining regulatory compliance and high customer satisfaction. The role executes complex installations and maintenance tasks meticulously, adhering to safety standards and company procedures. The role works with autonomy, makes informed decisions to resolve highly complex problems aligned with organizational goals. The role acts as a specialized resource within their business group, utilizing deep knowledge to enhance efficiency and success. The role mentors junior technicians, monitors device performance, stays updated on technology, and prioritizes customer satisfaction through clear communication and diligent service.

Your Role

• This is a multimodality Field Service Position with CT been the primary modality
• Serves as the technical resource for implementing solutions that require analysis of situations or data, and an in-depth knowledge of the solution.
• Prepares site assessments.
• Provides technical review of system configurations to ensure viability of system performance.
• Prepares as-built drawings to document work completed during project or particular job.
• Resolves complex customer issues requiring independent judgment based on strong CT knowledge and skills.
• Provides remote and on-site technical support to installed customer base.
• Instructs customers in the operation and maintenance of the Philips solution.
• Performs regular maintenance, completes required technical modifications, and conducts troubleshooting and repair to remedy issues.
• Escalates any technical configuration that is not consistent with technical standards.
• Proactively suggests process and product improvements based on site experiences and IT knowledge.
• Delivers customer projects that require analysis of situations and full understanding of the solution being implemented.
• Normally receives little instruction on day-to-day work, works independently, and should be able to take the lead role in most customer engagements.
• Exercises independent judgment to adapt to typical variances in the customer environment for obtaining effective results.
• Properly completes assigned project activities with responsibility for results within project work estimates and defined delivery methods
• Works in conjunction with internal project managers, clinical application consultants, field service engineers, senior Technical Consultants, third-party entities, and customer technical lead.
• Provides regular status of installation activities to project manager, other team members, and functional manager.
• Collaborates with Account Manager to assist in the solution selling process.
• Diagnoses and resolves technical hardware and software issues (remotely & on-site).
• Analyzes reported problems via Remote Service functionality and/or direct contact with the site and collaborates with the Customer Care Solutions Center support engineer to identify, analyze and develop a resolution plan and take the actions required to resolve a customer’s issues. Resolution plans which exceed the individual’s skill or experience level are escalated to the next support level. Regular updates regarding the status of the repair activity are communicated to the customer and Philips management.

You Are The Right Fit

• Clinical or Electrical or Computing Systems Engineering. Biomedical Engineer preferred.
• +/- 5 years’ experience working in the medical field in a customer facing role.
• Excellent PC skills (e.g. experience with Microsoft Windows and Office software applications) including basic level networking skills
• Experienced with DICOM
• Be experienced in the use of CT test equipment
• Be able to understand the test results and be able to apply it to the repair process.
• The candidate must be willing to attend oversees equipment training when required
• The candidate must be willing to travel on occasional basis for support in other regions
• The Candidate must be willing to be on standby in accordance to the standby schedule in the region
• Strong Customer focus
• Capacity to listen and communicate in a clear and effective manner
• Problem solving/troubleshooting mind-set
• Strong team player

Preferred Skills

• Troubleshooting
• Documentation & Reporting
• Continuous Improvement
• Product Installation
• Product Repair & Maintenance
• IT Networking
• Regulatory Requirements
• Engineering Fundamentals
• Remote Support Tools & Techniques

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994.

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

#J-18808-Ljbffr

Overview

Field Service Engineer is responsible for providing advanced on-site technical support and troubleshooting for medical devices, ensuring prompt resolution of issues while maintaining regulatory compliance and high customer satisfaction. The role executes complex installations and maintenance tasks meticulously, adhering to safety standards and company procedures. The role works with autonomy, makes informed decisions to resolve highly complex problems aligned with organizational goals. The role acts as a specialized resource within their business group, utilizing deep knowledge to enhance efficiency and success. The role mentors junior technicians, monitors device performance, stays updated on technology, and prioritizes customer satisfaction through clear communication and diligent service.

Responsibilities

• This is a multimodality Field Service Position with CT been the primary modality
• Serves as the technical resource for implementing solutions that require analysis of situations or data, and an in-depth knowledge of the solution.
• Prepares site assessments.
• Provides technical review of system configurations to ensure viability of system performance.
• Prepares as-built drawings to document work completed during project or particular job.
• Resolves complex customer issues requiring independent judgment based on strong CT knowledge and skills.
• Provides remote and on-site technical support to installed customer base.
• Instructs customers in the operation and maintenance of the Philips solution.
• Performs regular maintenance, completes required technical modifications, and conducts troubleshooting and repair to remedy issues.
• Escalates any technical configuration that is not consistent with technical standards.
• Proactively suggests process and product improvements based on site experiences and IT knowledge.
• Delivers customer projects that require analysis of situations and full understanding of the solution being implemented.
• Normally receives little instruction on day-to-day work, works independently, and should be able to take the lead role in most customer engagements.
• Exercises independent judgment to adapt to typical variances in the customer environment for obtaining effective results.
• Properly completes assigned project activities with responsibility for results within project work estimates and defined delivery methods
• Works in conjunction with internal project managers, clinical application consultants, field service engineers, senior Technical Consultants, third-party entities, and customer technical lead.
• Provides regular status of installation activities to project manager, other team members, and functional manager.
• Collaborates with Account Manager to assist in the solution selling process.
• Diagnoses and resolves technical hardware and software issues (remotely & on-site).
• Analyzes reported problems via Remote Service functionality and/or direct contact with the site and collaborates with the Customer Care Solutions Center support engineer to identify, analyze and develop a resolution plan and take the actions required to resolve a customer’s issues. Resolution plans which exceed the individual’s skill or experience level are escalated to the next support level. Regular updates regarding the status of the repair activity are communicated to the customer and Philips management.

You are the right fit if

• Clinical or Electrical or Computing Systems Engineering. Biomedical Engineer preferred.
• +/- 5 years’ experience working in the medical field in a customer facing role.
• Excellent PC skills (e.g. experience with Microsoft Windows and Office software applications) including basic level networking skills
• Experienced with DICOM
• Be experienced in the use of CT test equipment
• Be able to understand the test results and be able to apply it to the repair process.
• The candidate must be willing to attend oversees equipment training when required
• The candidate must be willing to travel on occasional basis for support in other regions
• The Candidate must be willing to be on standby in accordance to the standby schedule in the region
• Strong Customer focus
• Capacity to listen and communicate in a clear and effective manner
• Problem solving/troubleshooting mind-set
• Strong team player

Preferred Skills

• Troubleshooting
• Documentation & Reporting
• Continuous Improvement
• Product Installation
• Product Repair & Maintenance
• IT Networking
• Regulatory Requirements
• Engineering Fundamentals
• Remote Support Tools & Techniques

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This role is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

#LI-EU

#LI-FIELD

#J-18808-Ljbffr

Overview

Field Service Engineer is responsible for providing advanced on-site technical support and troubleshooting for medical devices, ensuring prompt resolution of issues while maintaining regulatory compliance and high customer satisfaction. The role executes complex installations and maintenance tasks meticulously, adhering to safety standards and company procedures. The role works with autonomy, makes informed decisions to resolve highly complex problems aligned with organizational goals. The role acts as a specialized resource within their business group, utilizing deep knowledge to enhance efficiency and success. The role mentors junior technicians, monitors device performance, stays updated on technology, and prioritizes customer satisfaction through clear communication and diligent service.

Your Role

• This is a multimodality Field Service Position with CT been the primary modality
• Serves as the technical resource for implementing solutions that require analysis of situations or data, and an in-depth knowledge of the solution.
• Prepares site assessments.
• Provides technical review of system configurations to ensure viability of system performance.
• Prepares as-built drawings to document work completed during project or particular job.
• Resolves complex customer issues requiring independent judgment based on strong CT knowledge and skills.
• Provides remote and on-site technical support to installed customer base.
• Instructs customers in the operation and maintenance of the Philips solution.
• Performs regular maintenance, completes required technical modifications, and conducts troubleshooting and repair to remedy issues.
• Escalates any technical configuration that is not consistent with technical standards.
• Proactively suggests process and product improvements based on site experiences and IT knowledge.
• Delivers customer projects that require analysis of situations and full understanding of the solution being implemented.
• Normally receives little instruction on day-to-day work, works independently, and should be able to take the lead role in most customer engagements.
• Exercises independent judgment to adapt to typical variances in the customer environment for obtaining effective results.
• Properly completes assigned project activities with responsibility for results within project work estimates and defined delivery methods
• Works in conjunction with internal project managers, clinical application consultants, field service engineers, senior Technical Consultants, third-party entities, and customer technical lead.
• Provides regular status of installation activities to project manager, other team members, and functional manager.
• Collaborates with Account Manager to assist in the solution selling process.
• Diagnoses and resolves technical hardware and software issues (remotely & on-site).
• Analyzes reported problems via Remote Service functionality and/or direct contact with the site and collaborates with the Customer Care Solutions Center support engineer to identify, analyze and develop a resolution plan and take the actions required to resolve a customer’s issues. Resolution plans which exceed the individual’s skill or experience level are escalated to the next support level. Regular updates regarding the status of the repair activity are communicated to the customer and Philips management.

You are the right fit if

• Clinical or Electrical or Computing Systems Engineering. Biomedical Engineer preferred.
• +/- 5 years’ experience working in the medical field in a customer facing role.
• Excellent PC skills (e.g. experience with Microsoft Windows and Office software applications) including basic level networking skills
• Experienced with DICOM
• Be experienced in the use of CT test equipment
• Be able to understand the test results and be able to apply it to the repair process.
• The candidate must be willing to attend oversees equipment training when required
• The candidate must be willing to travel on occasional basis for support in other regions
• The Candidate must be willing to be on standby in accordance to the standby schedule in the region
• Strong Customer focus
• Capacity to listen and communicate in a clear and effective manner
• Problem solving/troubleshooting mind-set
• Strong team player

Preferred Skills

• Troubleshooting
• Documentation & Reporting
• Continuous Improvement
• Product Installation
• Product Repair & Maintenance
• IT Networking
• Regulatory Requirements
• Engineering Fundamentals
• Remote Support Tools & Techniques

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. this role is a/field/role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Do not include links.

#LI-EU

#LI-FIELD

#J-18808-Ljbffr

As an international field service engineer you are part of a team that is responsible for Field Service work (commissioning operation testing integration optimization maintenance and repair) worldwide.

This includes on call technical phone support and field response to equipment and customer issues.

You will provide detailed field reports that are useful for the whole organization after every installation or technical intervention and give support to Sales and Project Management.

You will also provide training of customer maintenance and service personnel on site as well as TSS Service Engineers.

Qualifications : Candidate Profile

You are flexible willing to travel abroad and you meet the following requirements :

• Solid understanding of mechanical engineering
• Working knowledge of basic electrical power circuits and PLC circuits would be an advantage
• Knowledge of computer hardware and configurations is considered a plus
• Basic understanding of programming preferably C C Java or Python are considered to be a plus
• Ability to establish and maintain effective working relationships with customers internal and external associates and management.
• Excellent communication skills in English and / or other languages are e considered to be a plus
• A valid drivers license with a good driving record
• Willing to travel abroad for at least 80% of the time based on a flexible schedule. This means it could be also during weekends or in holiday seasons.

Additional Information :

How to apply

If this sounds like you we would love to hear from you! All applications will be managed in the strictest confidence.

Remote Work : Employment Type :

Full-time

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Experience : years

Vacancy : 1

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Field Service Engineer page is loaded# Field Service Engineerlocations: Johannesburgtime type: Full timeposted on: Posted Yesterdayjob requisition id: # Job TitleField Service Engineer# Job DescriptionField Service Engineer is responsible for providing advanced on-site technical support and troubleshooting for medical devices, ensuring prompt resolution of issues while maintaining regulatory compliance and high customer satisfaction. The role executes complex installations and maintenance tasks meticulously, adhering to safety standards and company procedures. The role works with autonomy, makes informed decisions to resolve highly complex problems aligned with organizational goals. The role acts as a specialized resource within their business group, utilizing deep knowledge to enhance efficiency and success. The role mentors junior technicians, monitors device performance, stays updated on technology, and prioritizes customer satisfaction through clear communication and diligent service.**Your Role:**• This is a multimodality Field Service Position with CT been the primary modality• Serves as the technical resource for implementing solutions that require analysis of situations or data, and an in-depth knowledge of the solution.• Prepares site assessments.• Provides technical review of system configurations to ensure viability of system performance.• Prepares as-built drawings to document work completed during project or particular job.• Resolves complex customer issues requiring independent judgment based on strong CT knowledge and skills.• Provides remote and on-site technical support to installed customer base.• Instructs customers in the operation and maintenance of the Philips solution.• Performs regular maintenance, completes required technical modifications, and conducts troubleshooting and repair to remedy issues.• Escalates any technical configuration that is not consistent with technical standards.• Proactively suggests process and product improvements based on site experiences and IT knowledge.• Delivers customer projects that require analysis of situations and full understanding of the solution being implemented.• Normally receives little instruction on day-to-day work, works independently, and should be able to take the lead role in most customer engagements.• Exercises independent judgment to adapt to typical variances in the customer environment for obtaining effective results.• Properly completes assigned project activities with responsibility for results within project work estimates and defined delivery methods• Works in conjunction with internal project managers, clinical application consultants, field service engineers, senior Technical Consultants, third-party entities, and customer technical lead.• Provides regular status of installation activities to project manager, other team members, and functional manager.• Collaborates with Account Manager to assist in the solution selling process.• Diagnoses and resolves technical hardware and software issues (remotely & on-site).• Analyzes reported problems via Remote Service functionality and/or direct contact with the site and collaborates with the Customer Care Solutions Center support engineer to identify, analyze and develop a resolution plan and take the actions required to resolve a customer’s issues. Resolution plans which exceed the individual’s skill or experience level are escalated to the next support level. Regular updates regarding the status of the repair activity are communicated to the customer and Philips management.**You are the right fit if:**• Clinical or Electrical or Computing Systems Engineering. Biomedical Engineer preferred.• +/- 5 years’ experience working in the medical field in a customer facing role.• Excellent PC skills (e.g. experience with Microsoft Windows and Office software applications) including basic level networking skills• Experienced with DICOM• Be experienced in the use of CT test equipment• Be able to understand the test results and be able to apply it to the repair process.• The candidate must be willing to attend oversees equipment training when required• The candidate must be willing to travel on occasional basis for support in other regions• The Candidate must be willing to be on standby in accordance to the standby schedule in the region• Strong Customer focus• Capacity to listen and communicate in a clear and effective manner• Problem solving/troubleshooting mind-set• Strong team player**Preferred Skills:**• Troubleshooting• Documentation & Reporting• Continuous Improvement• Product Installation• Product Repair & Maintenance• IT Networking• Regulatory Requirements• Engineering Fundamentals• Remote Support Tools & Techniques**Employment Equity**The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994**How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. this role is a/field/role.**About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about . • Discover . • Learn more about . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .#LI-EU#LI-FIELDAt Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.*It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is
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Overview

Field Service Technician
Keep vital vacuum and air systems running while building strong customer relationships.
Johannesburg (Gauteng) R20,000 -R30,000 per month basic (CTC R35,000 -R40,000) Benefits: provident fund, group life cover, company bakkie, and phone

About Our Client

A leading specialist in vacuum and air solutions, serving industries such as food processing, automotive, chemicals/pharma, plastics, medical, and water/wastewater. They combine technical excellence with a consultative approach to service and after-sales support. With a growing footprint in Gauteng and across Africa, this is an opportunity to join a dynamic team where you can develop both your technical and commercial skills.

The Role

Field Service Technician, you'll be the trusted on-site expert for air compressors, vacuum pumps, and related systems. You'll keep mission-critical equipment running smoothly, while also identifying opportunities to grow service contracts, spares, and system sales. This role blends technical problem-solving with customer relationship building to ensure long-term success.

Key Responsibilities

• Minimum 3-5 years hands-on experience servicing, installing, and repairing air compressors, vacuum pumps, or similar equipment
• Diagnose and troubleshoot technical issues, delivering clear recommendations and solutions
• Manage service schedules, communicate professionally with clients, and complete reports on time
• Build and maintain strong relationships with engineers, technicians, and maintenance teams
• Identify new opportunities, cold-call prospects, and contribute to achieving sales targets for service contracts, repairs, and equipment
• Track completed services and encourage repeat servicing to improve customer retention
• Collaborate with the sales team on territory strategies and opportunities
• Travel as needed (including occasional cross-border trips), ensuring a valid passport is maintained

About You

• National Diploma in Electrical, Mechanical, or Mechatronics Engineering, or Millwright trade qualification (preferred)
• Proven technical knowledge of air compressors (essential); additional exposure to vacuum pumps, blowers, valves, or instrumentation advantageous
• Strong commercial mindset, comfortable promoting service contracts, spares, and solutions on site
• Clear, professional communicator with solid reporting and customer-facing skills
• Proactive, organised self-starter with strong reasoning, problem-solving, and multitasking ability
• Team player who can also work independently to achieve objectives without close supervision

Benefits

Benefits: provident fund, group life cover, company bakkie, and phone

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