38 Inspection Services jobs in South Africa
Inspector: Inspection and Enforcements Services
Posted today
Job Viewed
Job Description
Centre: Mosel Bay (Western Cape)
REQUIREMENTS: Three (3) year relevant tertiary qualification at NQF6 in Labour Relations/
BCOM Law/LLB. One (1) year functional experience in Inspection and
enforcement services. valid driver's licence. Knowledge: departmental policies and procedures, Skills Development Act, Labour Relations Act, Basic Conditions of Employment Act, skills Development Levies Act, Occupational Health and Safety Act, COIDA, Unemployment Insurance Act, UI Contribution Act, Employment Equity Act Skills: Planning and organizing, computer literacy, interpersonal skills, conflict handling, negotiation skills, problem solving skills, interviewing, listening and observing skills.
DUTIES: Plan and independently conduct inspections with the aim of ensuring
compliance with Basic Conditions of Employment Act (BCEA). Execute investigations independently on reported cases pertaining to contravention of labour legislation and enforce as and when necessary. Plan and conduct proactive (blitz) inspection regularly to monitor compliance with labour legislation. Conduct advocacy campaign on all Labour Legislation independently. Draft and maintain inspection plans and reports including analysing and compilation of consolidated statistical reports on only allocated cases.
ENQUIRIES: Mr. Q Bowman Tel No:
APPLICATIONS: Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand
deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town or Email: WCJobs-
FORATTENTION: Sub-directorate: Human Resources Management, Western Cape
CLOSINGDATE: 19 September 2025 at 16:00 (walk-in) and 00:00 (online)
NOTE: All attachments for online application must include an application form Z83 and
CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part "F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate's suitability based on the post's technical and generic requirements. The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate should therefore have proof that they have registered for the Pre- Entry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department, following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and
a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)
Inspector: Inspection and Enforcement Services
Posted today
Job Viewed
Job Description
Centre: Bellville (Western Cape) Ref No: HR4/4/10/907 (X1 Post)
Labour Centre: Oudtshoorn (Western Cape) Ref No: HR4/4/10/908 (X1 Post)
REQUIREMENTS: Three (3) year relevant qualification at NQF6 in Labour Relations/ BCOM Law/
LLB. Valid driver's license. Knowledge: Departmental Policies and procedures, Skills Development Act, Labour Relation Act, Basic Conditions of Employment Act, Unemployment Insurance Act. Unemployment Insurance Contribution Act. Skills: Facilitation, Planning and Organising (Own work), Computer (Spread sheets, Power Point and word processing), Interpersonal, Problem Solving, Interviewing, Analytical, Verbal and written communication, Employment Equity Act.
DUTIES: Conduct occupational inspections with the aim of ensuring compliance with all
labour legislations. Execute investigations on reported cases pertaining to contravention of labour legislation and enforce where and when necessary. Conduct proactive (Blitz) inspections regularly to monitor compliance with labour legislation. Conduct advocacy campaigns on identified and allocated labour legislation. Assist in drafting of inspection plans, reports and compilation of statistics on allocated cases.
ENQUIRIES: Mr. Q Bowman Tel No:
APPLICATIONS: Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand
deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town or email: WCJobs- (Bellville)
WCJobs- (Oudtshoorn)
FORATTENTION: Sub-directorate: Human Resources Management, Western Cape
CLOSINGDATE: 19 September 2025 at 16:00 (walk-in) and 00:00 (online)
NOTE: All attachments for online application must include an application form Z83 and
CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part "F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate's suitability based on the post's technical and generic requirements. The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate should therefore have proof that they have registered for the Pre- Entry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department, following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and
a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)
Quality Control
Posted today
Job Viewed
Job Description
Job Title: Quality Control (QC) Analyst
Location: Cape Town, Ndabeni
Contract Type: Permanent
About the Role:
Barrs Pharmaceutical Industries (Pty) Ltd is seeking a skilled and experienced Quality Control Analyst to join our Quality team. This role is key in ensuring the highest quality standards for our raw materials, in-process samples, and finished products.
Key Responsibilities:
- Conduct raw material, in-process, stability, and finished product testing.
- Perform analytical and microbiological testing in compliance with SOPs and GMP standards.
- Operate and maintain laboratory equipment including HPLC, density meter, pH meter, potentiometer, Karl Fischer, conductivity meter, and other analytical instruments.
- Prepare, record, and interpret test results accurately and on time.
- Support continuous improvement in QC processes and maintain laboratory documentation.
- Assist in investigations, deviations, and reporting as required.
Qualifications & Experience:
- Tertiary qualification in Chemistry, Biotechnology, Microbiology or a related field.
- 3–4 years' experience as a QC Analyst in the pharmaceutical or manufacturing industry.
- Hands-on experience with raw material testing, analytical chemistry, microbiology, and stability testing.
- Proficiency in operating HPLC and other key analytical equipment.
- Strong knowledge of GMP, GLP, and regulatory compliance.
Key Competencies:
- High attention to detail and accuracy.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Excellent communication and reporting skills.
How to Apply:
Interested candidates are invited to submit their CV and supporting documents to
Closing date: 19 September 2025
Please note: Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after the closing date of applications, please consider your application unsuccessful.
Quality Control Manager
Posted 11 days ago
Job Viewed
Job Description
The Quality Control Manager will oversee all aspects of quality assurance within the production environment. This includes conducting inspections, maintaining standards, and managing a small QC team. The role requires a proactive approach to identifying and resolving quality issues, as well as mentoring junior staff. The successful candidate will contribute to upholding a strong quality culture throughout the organization.
Key Responsibilities:
- Carry out and oversee quality inspections during all production stages
- Ensure compliance with internal standards and customer requirements
- Collaborate with production teams to address and resolve quality issues
- Train and mentor junior Quality Control staff
- Maintain accurate quality records and inspection reports
- Identify trends and support quality improvement initiatives
- Provide hands-on support on the shop floor
- Liaise with other departments to ensure consistent quality practices
- Investigate root causes of defects and recommend corrective actions
- Monitor production processes for adherence to quality protocols
- Participate in internal and external quality audits
- Assist in updating and developing quality control procedures
- Promote a culture of excellence and continuous improvement
- Support the development and implementation of new quality initiatives
- Communicate quality expectations to the wider team
- Relevant qualification in quality management or related field
- Minimum 3 years experience in quality control, preferably in furniture or manufacturing
- Experience with leather and fabric upholstery (advantageous)
- Previous supervisory or mentoring experience
- Strong understanding of quality control standards and procedures
R18 000 - R20 000 Cost to Company
***Only shortlisted candidates will be contacted***
Quality Control Analyst
Posted today
Job Viewed
Job Description
A well-established Law Firm specialising in debt collection is looking for a new Quality Assurance Analyst. The law firm is based in PTA East, and it's an in-office position.
Please read on to see if you meet the minimum criteria.
EE: Open
Minimum Requirements:
- Grade 12 / Matric.
- A relevant tertiary qualification (advantageous but not essential).
- Minimum of 1 years' experience in Quality Assurance within a call center environment.
- Knowledge of compliance, collections, or financial services processes.
- Proficiency in MS Office (Excel, Word, Outlook)
Experience Required:
- Previous experience in auditing customer calls, QA processes, or similar roles will be advantageous.
- Experience in collections, recoveries, or financial services.
- Experience in preparing reports and presenting findings to management teams.
Skills Required:
- Excellent listening, analytical, and problem-solving skills.
- Strong verbal and written communication.
- High attention to detail with the ability to identify trends and root causes.
- Strong organisational and time management skills.
- Ability to work under pressure and meet deadlines.
- Collaborative and supportive team player.
For more information please contact:
Ergasia Placements
Quality Control Manager
Posted today
Job Viewed
Job Description
Job Title: Quality Control Manager
Company: D&B Industrial
Location: Durban / Richards Bay, KwaZulu-Natal
Employment Type: Full-Time
About the Role
D&B Industrial is seeking an experienced and detail-oriented Quality Control (QC) Manager to oversee all aspects of quality assurance and control across our projects. The successful candidate will be responsible for implementing and maintaining quality systems, ensuring compliance with client and industry standards, and driving continuous improvement throughout the organization.
This role requires regular travel between Durban and Richards Bay, with site visits and inspections forming a key part of the position.
Key Responsibilities
- Develop, implement, and manage the company's Quality Control and Assurance systems.
- Oversee and coordinate all project QA/QC activities to ensure compliance with applicable specifications, codes, and standards.
- Review and approve quality documentation, inspection reports, and material certifications.
- Manage a team of inspectors and quality personnel, ensuring consistent and accurate reporting.
- Conduct internal and external audits to verify adherence to company and client requirements.
- Liaise with clients, contractors, and suppliers on quality-related matters.
- Lead root cause analysis and implement corrective and preventive actions for non-conformances.
- Maintain detailed quality records and ensure traceability of all project documentation.
- Provide training and guidance to team members on quality processes and procedures.
- Ensure all health, safety, and environmental standards are upheld during project execution.
Minimum Requirements
- National Diploma or Degree in Engineering, Quality Management, or a related field.
- Minimum 5 years' experience in Quality Control Management within the industrial, construction, or coating sectors.
- NACE, ISO 9001 Lead Auditor, or similar QA/QC certifications will be advantageous.
- Strong understanding of industry standards (ISO, ASTM, SSPC, etc.).
- Excellent leadership, communication, and organizational skills.
- Proficient in Microsoft Office Suite and familiar with digital quality management systems.
- Valid driver's license and willingness to travel between Durban and Richards Bay.
Personal Attributes
- Strong attention to detail with a results-driven mindset.
- Professional, reliable, and committed to maintaining the highest standards of quality.
- Strong analytical and problem-solving abilities.
- Excellent leadership and team management capabilities.
- Ability to work under pressure and meet strict deadlines.
How to Apply
Interested candidates are invited to send their CV along with salary expectations to:
Please include "Quality Control Manager Application" in the email subject line.
Job Types: Full-time, Permanent
Work Location: In person
Quality Control Technician
Posted today
Job Viewed
Job Description
Operations
Accountable for specialist outputs, as well as initiating quality standards within defined work routines and policies.
Job Purpose
To ensures effective quality control through the verification of scales and incubators, execution of the manufacturing start up procedure, efficient packaging analysis and inspections.
Key Accountabilities and Outputs
Verifications
Daily verifications of scales and incubators
Manufacturing Start UP Procedure
Check that the skew bar is set at the correct height, the barcode stickers and coding on bottle have the correct information and is legible
Check the torques on all capping heads
Check that labels conform to spec
Report any non-conformances to the Line Supervisor and QC Supervisor
Authorize the line supervisor to proceed once start up results have been passed
Packaging Analysis
Testing of preforms
Testing of blown bottles such as height, burst pressure, sectional weight, stress cracking, fill point capacity, drop test, visual inspections, wall thickness, base weight, neck finish dimensions
Testing of closures such as height, skew cap detection, outer diameter, inner seal
Label Inspections to ensure the application is correct
Testing of labels for glue application
Rinse reside tests
Inspections
Inspection of the Date and Batch code applications to ensure it is legible and correct
Rinse pressure Inspections
Inspection of barcodes to ensure correct and legible application
Documentation and Record Keeping
Recording of all results
Raising non-conformances to the QC Supervisor
Sampling
Ensure that the correct number of samples are taken for the relevant departments such as QC, QA, Retention and Micro
Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards
Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards.
Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment.
Personal Hygiene: Maintain exceptional personal hygiene as per the organizations code of conduct.
Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it.
Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards. Follow the prescribed incident reporting procedure in case of accidents.
Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMPs (Good Manufacturing Practices).
Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety.
Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment.
General
Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and are executed within the demarcated areas according to the housekeeping policy (green red and yellow areas)
Conversant with relevant business information, policies, processes and procedures
Maintains expected performance standards
While Job Descriptions are written up for the purpose of a basic outline of the work and responsibilities associated with the Job, the Company encourages and expects all employees from time to time, to assist with work that may not be a direct part of their job description
Qualifications and Experience
NQF 5 National Diploma in Food Tech, Biotech or Analytical Chemistry (Essential)
Upto 3 years experience (Operational Execution) FMCG; Bottling Equipment
Basic MS Excel; MS Word; E Mail
Key Qualities
Communication
Routine communication in connection with instructions, requests or normal work tasks
Problem Solving
Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.
Relationships Maintained
Others outside of own work area but inside the organisation
Quality Control Technician
Able to communicate verbally in a logical manner.
Takes the intended audience into account when communicating verbal information.
Makes use of appropriate business language in verbal communication.
Includes all relevant information in verbal arguments.
Demonstrates proficiency of language in verbal communication.
Interprets complex information to expresses own viewpoint in verbal communication.
Concludes verbal arguments by making reference to relevant facts
Decision Making
Organises information to make it easier to analyse or see trends.
Anticipates consequences and formulates alternatives.
Establishes clear decision criteria for making informed choices.
Seeks relevant information to better understand situations and problems.
Conducts appropriate analysis; neither makes snap decisions or over-analyses.
Sees relationships between various facts, figures or other information.
Continuous Improvement
Increases performance expectations when success has been achieved
Seeks out sources of information, including trade associations, best practice companies, customers, peers, subordinates, etc.
Finds ways to fast-adapt improvement ideas to work processes
Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements
Collaboration
Helps others with their work.
Meets commitments to team members or others in the organisation.
Actively contributes to team discussions and the accomplishment of team work plans.
Shares expertise and resources to help others address their needs.
Seeks to include all those who can contribute to the most successful outcome and those who have a stake in the results.
Actively keeps all stakeholders informed.
Attempts to reinvigorate team processes when progress is lagging: stays engaged even when not in full agreement with the teams direction.
Accountability
Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track and prepares a roadmap for success.
Ensures that all who need to know, are clear about the plan.
Takes full responsibility for own actions and outcomes, including mistakes.
Always acts in the companys best interest, regardless of whether it is difficult or unpopular.
Ensures others are on track for achieving their goal.
Be The First To Know
About the latest Inspection services Jobs in South Africa !
Quality Control Manager
Posted today
Job Viewed
Job Description
Recruiter:
Fouche & Co Recruitment
Job Ref:
DBN /TN
Date posted:
Thursday, August 7, 2025
Location:
Pinetown, South Africa
Salary:
18000 Monthly
SUMMARY:
Maxmead, Pinetown - A Quality Control Manager position is available at a prominent furniture manufacturer. This is a practical leadership role ensuring top-quality standards in production.
POSITION INFO:
Our client is a major force in the furniture manufacturing sector, known for exceptional craftsmanship and consistent innovation. The organization values quality and continuous improvement, maintaining robust production operations. They provide a professional setting focused on development and excellence.
The Quality Control Manager will oversee all aspects of quality assurance within the production environment. This includes conducting inspections, maintaining standards, and managing a small QC team. The role requires a proactive approach to identifying and resolving quality issues, as well as mentoring junior staff. The successful candidate will contribute to upholding a strong quality culture throughout the organization.
Key Responsibilities:
- Carry out and oversee quality inspections during all production stages
- Ensure compliance with internal standards and customer requirements
- Collaborate with production teams to address and resolve quality issues
- Train and mentor junior Quality Control staff
- Maintain accurate quality records and inspection reports
- Identify trends and support quality improvement initiatives
- Provide hands-on support on the shop floor
- Liaise with other departments to ensure consistent quality practices
- Investigate root causes of defects and recommend corrective actions
- Monitor production processes for adherence to quality protocols
- Participate in internal and external quality audits
- Assist in updating and developing quality control procedures
- Promote a culture of excellence and continuous improvement
- Support the development and implementation of new quality initiatives
- Communicate quality expectations to the wider team
Requirements :
- Relevant qualification in quality management or related field
- Minimum 3 years' experience in quality control, preferably in furniture or manufacturing
- Experience with leather and fabric upholstery (advantageous)
- Previous supervisory or mentoring experience
- Strong understanding of quality control standards and procedures
Remuneration:
R R20 000 Cost to Company
- Only shortlisted candidates will be contacted***
Quality Control Checker
Posted today
Job Viewed
Job Description
JOB PURPOSE
The purpose of a Quality Control Checker is to conduct quality checks on branded garments and verify whether it is aligned with the requirements of the job card as well as company standards
JOB OBJECTIVES
Quality check samples
- Review swatch and samples and verify if it is branded according to job card specifications.
- Escalate to supervisor in case of discrepancy
Quality inspection of branded goods
- Conduct random quality audits on branded items as production is running. Escalate quality issues to QC supervisor
Fold and Repack
- Responsible for folding samples neatly
- Responsible for repacking and sealing samples in the correct boxes.
QUALIFICATION
- Grade 11 / 12
EXPERIENCE
- 2 years quality checking experience
SKILLS
- Product Knowledge
- Branding processes
- Attention to detail
- Interpreting a job card
- English Proficiency
- Process following
COMPETENCIES
- Execution
- Reliability
- Assertiveness
- Systematic approach
Administrator: Quality Control
Posted today
Job Viewed
Job Description
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
The purpose of the role is to provide effective and efficient service to clients by checking and approving medical aid annuities, pension fund and death claim processes in order to support operation of the Fund.
Requirements
Experience and Qualifications:
Grade 12 (NQF Level 4).
3 to 5 years' experience in a financial services environment is essential.
Knowledge of medical aid annuities and pension funds will be an advantage.
Quality checking experience or exposure to quality checking will be advantageous.
Intermediate experience with MS Office suite, i.e. Word and Excel.
Employee benefits experience is preferred.
Payroll experience will be an advantage.
Duties & Responsibilities
The incumbent will be co-responsible for the following:
Check and authorise all items processed by Service Consultants to ensure accuracy.
Check daily unverified reports in order to find errors and ensure that payments are made.
Ensure monthly payment runs are submitted for authorisation in order to ensure timeous payment to clients.
Ensure processes are accurately applied in respect of departmental requirements for Home Affairs, Medical Aid, Foreign Payments and Deaths claims.
Accurately apply annual increases to ensure members receive correct salaries.
Investigate client queries within service agreements and provide clients with timeous and accurate feedback.
Escalate client queries to the relevant department or stakeholder as and when required.
Build and maintain relationships with clients and stakeholders to create a consistent client experience.
Co-ordinate service delivery internally and externally in conjunction with the Administration Manager.
Support the Administration Manager and client centric model that enables efficient and effective client
service.Administration of Annuity business which includes monthly pension payments and death claims.
Ensure that monthly payslips and annual tax certificates are sent to members.
Monthly & quarterly reporting for customised schemes.
Check monthly Home Affairs, Status 2 & 3 and foreign payments file.
Competencies
Time management.
Communication skills.
Client orientation.
Attention to detail.
Accountability.
Impact and influence.