What Jobs are available for Innovation in South Africa?

Overview:

About the Role: We are seeking a dynamic and forward-thinking Project Lead - Innovation to spearhead initiatives that improve customer and agent experiences through the use of cutting-edge technologies, particularly AI. In this role, you will implement new systems, channels, and strategies that streamline the customer and agent journey, enhancing operational efficiency across the organization. The ideal candidate will have strong analytical skills, a passion for continuous improvement, and a deep understanding of emerging AI trends. This person will be heavily involved in the day to day operations ensuring that there are no boundaries between the essential teams that are necessary to ensure success.

Qualifications:

Qualifications & Experience

• Strong background in AI & BI tools (Essential)
• Matric Equivalent
• Microsoft Excel proficient
• Minimum 2 Years' experience as Innovation Specialist/Change or similar
• Lean six sigma background (Advantageous)

Proven experience in leading innovation projects or similar roles, ideally with a focus on customer and agent experiences

Responsibilities:

Key Responsibilities:

• Lead Innovation Projects: Manage and oversee the implementation of new systems, strategies, and channels to improve customer and agent experiences.
• AI Integration: Utilize AI technologies to optimize processes, enhance decision-making, and provide innovative solutions that benefit customers, agents, and the organization.
• Customer and Agent Journey Optimization: Focus on improving the overall experience of customers and agents by identifying pain points and implementing technology-driven solutions.
• Cross-Functional Collaboration: Work closely with multiple teams across the organization to pull the right resources and expertise together to drive successful project outcomes.
• Stakeholder Management: Engage with internal and external stakeholders to ensure alignment of goals, expectations, and deliverables.
• Trend Monitoring: Stay up to date on the latest industry trends and AI advancements, and proactively integrate relevant technologies into the organization's strategies.
• Data-Driven Decision Making: Leverage analytics and data insights to assess project performance, drive continuous improvement, and inform strategy adjustments.
• Team Leadership: Lead and inspire cross-functional teams, ensuring collaboration, accountability, and the achievement of key objectives.

Key Competencies:

• Proven experience in leading innovation projects or similar roles, ideally with a focus on customer and agent experiences.
• Strong background in implementing AI solutions and a deep understanding of AI applications in business.
• Excellent analytical skills with the ability to leverage data for strategic decision-making.
• Demonstrated ability to manage multiple teams, foster collaboration, and pull the right people from across the organization to achieve goals.
• Proven experience in managing stakeholders at various levels of the organization.
• Up to date with the latest AI and technology trends, particularly those impacting customer experience and operational efficiency.
• Strong communication and leadership skills.

Advertisement end date:
31/10/2025

Mission and objectives

As the United Nations lead agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. We help countries to develop policies, leadership skills, partnering abilities, institutional capabilities, and to build resilience to achieve the Sustainable Development Goals. Our work is concentrated in three focus areas; sustainable development, democratic governance and peace building, and climate and disaster resilience. UNDP's mandate is to end poverty, build democratic governance, rule of law, and inclusive institutions. We advocate for change, and connect countries to knowledge, experience and resources to help people build a better life.

Context

UNDP South Africa, where innovation, strategy, and creativity come together to shape the future. As a part of our dynamic team, you will directly contribute to our mission by supporting our executives in day-to-day strategic planning, management of external engagement and communications.

UNDP South Africa Country Office works to support the country's development goals in alignment with the National Development Plan (NDP) and the UN Sustainable Development Goals (SDGs). It partners with the government, private sector, civil society, and international organizations to promote inclusive growth, governance, and environmental sustainability. UNDPs key focus areas include (i) Inclusive Economic Growth & Sustainable Development to support job creation, entrepreneurship, and innovation as well as promote policies for poverty reduction and economic transformation, (ii) Good Governance & Social Cohesion to strengthen institutions, the rule of law and enhance transparency and accountability, (iii) Climate Action & Environmental Sustainability to support renewable energy and climate resilience projects and promote conservation, biodiversity, and sustainable development. Gender Equality & Youth Empowerment is an overarching focus area and aims to advocate for women's rights and economic participation and support youth skills development and leadership programs.

UNDP South Africa Country Office works closely with national and provincial governments, providing technical expertise, policy advice, and funding to advance sustainable development and improve livelihoods across the country.

Skills and experience

In a similar role, preferably supporting high-level executives.

• Strong research skills and the ability to synthetize complex information into levels that cater for different audience needs.

• Well-established experience is the use of digital tools, AI and others to improve performance and work efficiency.

• Excellent organizational abilities with keen attention to detail.

• Excellent experiencing in verbal and written communication skills (this will be tested during the recruitment process).

• Proficiency with office and productivity software (e.g., Microsoft Office, SharePoint, Oracle, Google Workspace).

• Strong understanding of social media platforms.

• Experience in knowledge sharing around areas of expertise.

• Ability to handle confidential information with integrity and professionalism.

Area(s) of expertise

Development programmes, Administration, Communication

Languages

English, Level: Fluent, Required

Required education level

Bachelor's degree in Public or Business administration, International Relations, Law, Commerce, Arts & Communication or any related fields

Volunteer Living Allowance

UN Volunteers serve full-time in their professional expertise, supported by a benefits package, including a monthly living allowance to ensure a secure standard of living at their duty stations. These allowances are not intended as compensation, reward, or salary for the volunteer's service. Check our entitlement cal
culator UVP - Unified Volunteer Platform (
).

The Grassroots Innovation Programme Administrator generally supports the Portfolio Manager and Unit Coordinator in day-to-day execution of the project, procurement processes, monitoring of project funds availability and reporting, including project steering committee meetings and meetings with DSTI partners.

TIA is a talent driven, customer- centric and impact focused organisation. In our endeavour to support technology innovation with socio-economic outcomes, we seek to infuse the organisation with team players that find resonance as value creators, agile thinkers, progressive attitudes, customer-centricity, dynamic work ethic and an optimistic disposition. We aim to harness these attributes in a manner that they culminate into a culture of teamwork, impact and accountability.

The Technology Innovation Agency endeavours to promote the careers of previously disadvantaged persons by applying the principles of the Employment Equity Act, as amended.

The Agency reserves the right not to make an appointment.

Qualification

• National Diploma in Administration, Project Management, Development Studies, Public Administration, or a related field.
• Bachelor's degree in Administration, Project Management, Development Studies, Public Administration will be an added advantage.

Work Experience

• Two years' experience in project administration, providing support to managerial/professional staff and using secretarial/administrative skills to assist in the project management.
• Experience in organisation of public events and meetings.

Knowledge and Skills

• PFMA
• Administrative Best Practice Frameworks and Models
• Stakeholder Engagement and Support
• Customer Care

Administration

• Maintain updated project records, databases, and filing systems.
• Coordinate all relevant meetings, agendas, minutes, and follow-ups.
• Track progress against project timelines and milestones.
• Contribute towards the creation of project schedules and action steps with set timeframes and goals for all parties involved.

Financial Perspective

• Assisting in projects financial resources management, Human Resources Management, efficient procurement, and logistical services
• Monitor and track all project related activities including the ROI of specific initiatives.
• Monitor and support innovation budgets and the timeous disbursement of related funding to ensure optimal operation of investments.
• Continually track spending according to approved budgets and report any financial risks in line with policies and procedures.
• Contain costs while maintaining high levels of impact and performance and develop best practices to achieve the larger Operational financial goals.
• Flag potential budget risks or variances.

Internal Processes

• Provide required support in organizing/conducting project activities.
• Draft minutes of Project Steering Committee and other project-related meetings.
• Conduct administrative follow-up as needed for all activities.
• Collect project-related information and support the portfolio in the preparation of reports as set out in the workplan.
• Prepare and submit project status, financial, and close-out reports.
• Ensure compliance with TIA policies, SCM, and contractual requirements.
• Support internal and external audits, follow-up on project auditing issues.
• Maintain up-to-date files and records of project documentation.
• Providing logistical support for workshops and other meetings as planned by the portfolio.
• Supporting the timely preparation and submission of progress reports, donor reports, project reviews, financial reports, audit reports, and any other required project reports.
• Arranging external and internal meetings (including the meetings of the Project Steering Committee, technical meetings, as well as other relevant meetings, etc.).
• Assisting in organizing, executing, and coordinating logistically public events, like seminars, training, workshops, forums, and exhibitions.
• Providing general office assistance such as responses to complex information requests and inquiries; reviewing and responding to the routine incoming correspondence; performing routine administrative tasks, including maintaining attendance records, assessing telephone billing, etc.
• Support the collection and consolidation of M&E data and reporting objectives

Stakeholder Management

• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and positively contributing towards the organisation's reputation.
• Provide for the creation and maintenance of mutually beneficial relationships with all relevant stakeholders by ensuring that all partner obligations are met, and expectations exceeded.
• Organise logistics for workshops, events, site visits and ensure attendance registers are made available.
• Maintain updated stakeholder contact lists.
• Facilitate clear communication between TIA and stakeholders.

Knowledge Management and Communication

• Archive and maintain portfolio knowledge products.
• Support preparation of presentations and promptly required portfolio information.
• Disseminate portfolio information to stakeholders.

Job Overview

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, 30 Baker Street

Job Type: Full-time

Job Ref ID: A-0001

Date Posted: 10/3/2025

Job Description

To provide strategic leadership to design and evolve systems, structures, and capabilities that drive CIB Digital's innovation and operational excellence. Responsible for optimising both the innovation and performance systems to ensure reliable, efficient, and aligned execution. Foster cross-disciplinary collaboration, improve decision-making with insights, and maintain a fit-for-purpose, adaptive, and strategically aligned operating environment.

Design and implement a scalable and adaptive innovation operating model that drives sustainable business growth and fosters organisational agility. Establish a comprehensive innovation framework that aligns with corporate strategy, enabling consistent and measurable innovation outcomes within CIB.

Establish and maintain a structured performance management system within CIB Digital to drive operational excellence and continuous improvement. Define and implement key performance indicators aligned with strategic objectives and operational priorities.

Establish and continuously enhance service and incident management capabilities to ensure operational resilience, rapid issue resolution, and high service quality across the CIB Digital business. Develop and mature service and incident management frameworks, tools, and processes aligned with industry best practices (e.g., ITIL).

Drive seamless integration and support from key enterprise functions - Technology, Risk, Finance, and People & Culture (P&C) - to enable efficient innovation delivery and operational alignment. Implement structured collaboration mechanisms such as working groups, steering committees, and regular touch-points to foster transparency and shared accountability.

Monitor and optimise key operational metrics across multiple disciplines to ensure reliability, efficiency, and continuous improvement, supported by insightful reporting and analytics. Define and maintain a comprehensive set of operational metrics across product delivery, operations, risk, financial oversight, process improvement, data and insights, and change management.

Qualifications

Post Graduate Degree: Business Commerce, Finance and Accounting, Generic Management, Information (Min)

Licenses & Certifications: Lean Six Sigma Black Belt Certification (Pref)

Additional Information

Experience Required: Digital Transformation

More than 10 years: Proven track record of 10+ years in leading operational, strategic, or innovation functions within banking, financial services, or technology-driven organisations. Proven experience in designing and implementing scalable operating models that support innovation and business growth. Demonstrated success in leading large-scale transformation projects, including process reengineering, automation, and Lean/Agile initiatives. Several years of experience in managing cross-functional teams.

Behavioural Competencies:

Developing Expertise

Developing Strategies

Embracing Change

Empowering Individuals

Establishing Rapport

Technical Competencies:

Agile Concepts

Agile Development

Agile Measurements

Agile Planning

Agile Principles

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

We are seeking a highly motivated and visionary Industrial Innovation Consultant to join our newly established 4th Industrial Revolution Technologies Center for the Western Region. This pivotal role will be at the forefront of identifying, developing, and implementing cutting-edge technologies such as Artificial Intelligence (AI), Internet of Things (IoT), and advanced robotics within industrial and manufacturing contexts. The ideal candidate will possess a deep understanding of manufacturing processes, a strong entrepreneurial spirit, and a proven track record in translating complex technological concepts into tangible, impactful industrial innovations. Experience with Computer-Aided Design (CAD) and production line simulation and a hands-on approach to problem-solving are essential. You will play a key role in driving research, prototyping, and pilot projects that redefine industrial efficiency, productivity, and sustainability.

• Industrial Engagement & Outreach: Proactively engage with factories and SMEs in Saudi Arabia's Western Region to assess needs, deliver workshops, and identify opportunities for 4IR implementation.
• Stakeholder Collaboration: Work cross-functionally with internal teams, external partners, and academic institutions to foster innovation.
• Knowledge Transfer & Training: Document technical best practices and contribute to training programs on 4IR technologies.
• Concept Development & Prototyping: Lead design and rapid prototyping of innovative solutions using CAD tools and manufacturing techniques.
• Pilot Project Management: Plan and manage end-to-end pilot projects with clear objectives, timelines, and performance metrics.
• Solution Architecture: Design scalable, secure, and interoperable 4IR solutions for industrial partners.
• Commercialization Support: Prepare technical content, demos, and reports to support market readiness and stakeholder engagement.
• Technology Scouting: Evaluate emerging 4IR technologies and assess their relevance to manufacturing.
• Innovation Strategy: Support strategic planning and roadmap creation aligned with industrial innovation goals.
• Data-Driven Optimization: Apply data analytics to improve process efficiency and inform 4IR solution development.
• IP Contribution: Identify patentable innovations and support IP protection processes.

• Bachelor's or Master's degree in Industrial Engineering, Manufacturing Engineering, Mechatronics Engineering, Robotics, Computer Science, Data Science, Electrical Engineering, or a closely related field.
• Minimum of 5-8 years of progressive experience in industrial innovation, R&D, or technology development roles, with a strong focus on 4IR technologies in manufacturing environments.
• Strong knowledge of industrial/manufacturing processes and IT/OT integration.
• Deep expertise in 4IR technologies (AI/ML, IoT, Digital Twin, Additive Manufacturing, Robotics).
• Demonstrable experience in successfully leading or significantly contributing to the implementation of at least two industrial innovation projects leveraging 4IR technologies & Proven experience in manufacturing operations, process improvement, or production engineering.
• Hands-on skills in CAD tools (e.g., SolidWorks, AutoCAD), industrial automation, and data analysis.

We Go Places How about you?

Job Grade: 15

Location: Johannesburg

Function: Commerce

Sub Function: Commerce - Marketing - Brand Management

Type of Contract: Permanent

Reference Number:

Closing Date: 13/10/2025

Purpose of the role:

The Growth & Innovation Manager is responsible for leading and crafting sustainable brand revenue growth through market and trend analysis, consumer, customer, shopper insight, fostering an innovative culture and developing the 5-year innovation pipelines in and beyond the bottle. Including the ideation, design, development and execution of innovation, packs, formats, experiences, with robust research and commercialization of initiatives. Robust revenue management guardrails for pricing, mix management, PPA, promotional effectiveness and performance analysis. Management of teams and budget resources, and project management with cross functional stakeholder collaboration.

Key Responsibilites:

Identification of growth opportunities

• Define and prioritize growth opportunities for brand / category based on deep-dive into demand space, occasions, PPA, region, consumer target, market trends and competitors weaknesses.
• Consumer Behaviour Forecasting: Analyse changes in consumer behavior and preferences, adjusting strategies to maintain relevance. Ensuring all strategies are rooted in category, consumer and shopper insight and complemented by a solid understanding of demand spaces, consumer needs, emerging underserved consumer groups like GenZ and females, and category white spaces with CMI.
• Identify growth opportunities and develop clear trade marketing and sales guidelines for 'maintain' brands within the category.

Innovation Pipeline Development:

• Innovation Culture: Foster a culture of innovation within the marketing team, encouraging creative thinking and experimentation with new marketing and innovation ideas.
• Innovation Opportunities: Identify and pursue opportunities for new products, packs, formats, beyond the bottle and consumer experience innovations ideas. Developing 5 Year Innovation Pipelines that will be margin enhancing by working closely with cross functional teams and the regional Innovation Hub.
• Product Development: Lead the ideation and manage the innovation development process and guardrails, concepts, design, implementation, PIPO management, and execution of the identified projects through Stage Gate process, supported by the SC Project Management Teams.

Research and Commercialisation of Innovation:

• Consumer Research: Conduct robust testing in collaboration with the CMI team to validate new concepts with consumer, customer, and shopper insights. Including qualitative, quantitative, conjoint elasticity, and shopper studies to assess volumetric impact of initiatives on total business incremental growth.
• Commercialisation of Innovation Projects: Costing analysis of liquid and pack COGS, and production costs and overheads with Finance and RMG stakeholders to optimize margin accretion of all innovation projects.

TTL Campaigns, Trade Marketing, and Shopper Strategies:

• TTL Campaign: Support all campaigns related to innovation and pack launches.
• Trade Marketing and Shopper Strategies: Co-creation of trade marketing strategies using shopper market research to understand consumer behavior and preferences across channels. Collaborate on playbook guardrails with trade marketing for segmentation strategies, visibility, promotions, and activations.

RMG Commercial Capability: Pricing, Mix, and PPA

• Commercial Capability: Support price positioning guidelines for sustainable revenue growth and profitability across the portfolio in partnership with RMG. Monitor market trends, competitor pricing, and consumer and customer behaviour to adjust pricing strategy accordingly.
• Mix and Margin Management: Analyse product mix and margin performance to identify areas for improvement ensuring a full value chain and total P&L assessment of pack, product, and category mix.
• Pack and Price Marketing: Assess competitor landscape pack value curves and pricing gaps for new profit pools to optimize and develop new pack and format launches at magic price points.

Promotional Effectiveness and Performance Analysis

• Promotional Effectiveness: Evaluate promotional activities and campaign effectiveness in driving volume, revenue, and profitability return on investment.
• Performance Analysis and Metrics: Conduct regular performance analysis to measure the effectiveness of revenue management, brand, and trade marketing initiatives. Establish and monitor key KPIs vs business plan including volume, revenue, GP, listings, ranging, weighted and numeric distribution, promotion, rate of sale, open orders, stock on hand, expiry and write off risks.

Operational Management:

• Cross Functional Collaboration: Engage with internal and external stakeholders to gather insights and foster partnerships that support growth and innovation: including RMG, finance, sales, trade marketing, legal, supply chain, the Innovation Hub, and external agencies and partners, to align innovation, growth and revenue management strategies with overall business goals. Work closely with brand and trade marketing to ensure successful execution of growth and innovation initiatives.

Presentations:

• Develop presentations for MT, Global visitors and other stakeholder engagement.

Education and Experience:

• A relevant and recognized Bachelor's, Masters or Post-Graduate qualification in Commerce, Marketing, Economics, Business Science or related field. Advanced degree preferred.
• 8+ years of experience in growth strategy, innovation management, or a similar role within the alcohol industry.

Skills :

* Excellent understanding of market trends and consumer behaviour.
* Proven track record of successfully managing growth and innovation projects.
* Results oriented and experience with brand, insights, RMG, and trade marketing.
* Strong business and commercial acumen, with revenue management principles and best practice.
* Excellent communication and leadership skills to work cross functionally.
* Strong analytical and strategic thinking skills.
* Strong project management, budget management, and organizational skills.
* Team management and ability to work in agile, fast paced environment.

Competencies:

* Consumer, Customer, and Shopper Centric with a Growth Mindset.
* Focused on Competitor Landscape and Global and Local Trends.
* Strategic Thinker and Results Oriented with Drive to Win and Deliver.
* Risk Management, Stakeholder Management
* Adaptable, Flexible and able to Integrate Perspectives.
* Fosters Team Collaboration and Connections
* Acts as Role Model to Inspire Team and Others
* Develops People and Teams

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.

Empowering Africa's tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Credit Innovation team is responsible for designing and delivering innovative credit solutions across the consumer retail credit value chain. The Credit Innovation Analyst plays a key role in enabling data-driven decision-making by providing deep analytical insights that inform product strategy, customer experience design, and commercial outcomes.

This role is ideal for a data-savvy individual passionate about using analytics to shape the future of credit products. You will work closely with the Product Owner/Senior Specialist, Product development and cross-functional teams to uncover opportunities, validate hypotheses, and measure the impact of innovation initiatives.

Job Description

Accountabilities:

Data Analysis & Insight Generation

• Perform advanced data analysis on customer behavior, product performance, and credit risk metrics.

• Develop dashboards, reports, and visualizations to support product development and strategic decision-making.

• Identify trends, patterns, and anomalies in credit data to inform product enhancements and innovation opportunities.

Product Performance Monitoring

• Track and report on key product KPIs including uptake, usage, delinquency, and profitability.

• Conduct post-launch analysis to assess the impact of new features or changes.

• Support A/B testing and experimentation initiatives with robust data analysis.

Customer & Market Research

• Analyze customer segmentation, journey data, and feedback to identify pain points and opportunities.

• Support market scans and competitor benchmarking using data-driven approaches.

• Collaborate with UX and design teams to validate customer insights through data.

Operational & Delivery Support

• Assist in defining data requirements for new product features and enhancements.

• Work with technology and data engineering teams to ensure data availability and quality.

• Support Agile delivery processes by providing timely analytical input during sprints.

Stakeholder Engagement

• Present findings and recommendations to internal stakeholders in a clear, actionable format.

• Collaborate with Risk, Compliance, Finance, and Product teams to ensure alignment on data-driven decisions.

Qualifications & Experience

• Bachelor's degree in Data Science, Statistics, Economics, Finance, or related field.

• 2–4 years of experience in data analysis, preferably within financial services or credit risk.

• Proficiency in data tools such as SQL, Python, R, Excel, and visualization platforms (e.g., Power BI, Tableau).

• Exposure to Agile product development and innovation environments is a plus.

Core Competencies

• Strong analytical and problem-solving skills.

• Ability to translate complex data into clear business insights.

• Excellent communication and stakeholder engagement abilities.

• Curious, detail-oriented, and proactive in identifying opportunities.

Technical & Professional Skills

• Data Wrangling & Visualization, Statistical Analysis, Credit Risk Metrics, Business Intelligence Tools, A/B Testing, Customer Segmentation, Agile Fundamentals.

Behavioral Competencies

• Communicates Effectively, Collaborates, Action-Oriented, Plans and Aligns, Tech Savvy, Manages Ambiguity, Resourcefulness.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

To provide a secretarial, financial and logistical support service for the Innovation Office

The Innovation Office at the Nelson Mandela University is responsible for the identification, protection, and management of the Nelson Mandela Universitys intellectual property (IP). The Innovation Office manages a number of projects and is involved in spin-off and start-up companies. The Secretary for the Innovation Office will form a key part of the team responsible for secretarial, financial, and logistical support for the office.

KEY PERFORMANCE AREAS:

• Secretarial and administrative support
• Contracts filing and information management
• Patents filing and IP register management
• Budgeting and financial administration
• Assist Nelson Mandela University spin off companies with administrative tasks

CORE COMPETENCIES

• In-depth understanding of office administration practices
• Able to work across multi-disciplinary areas
• Able to work with academics, professional support staff and students from a wide range of disciplines
• Strong organisational skills
• Budgeting and financial management skills
• Ability to handle multiple tasks given by different people and to prioritise tasks
• Understanding of the basic patenting process and key milestones for patent applications
• Experience in event management and logistics for meetings, workshops and seminars
• Ability to work independently as well as with teams
• Computer literate in MS Office
• Strong verbal communication and interpersonal skills
• Ability to maintain confidentiality
• Be customer focussed, discrete and recognise confidential information with integrity
• Ability to work under pressure
• Good public relations skills

DESIRABLE ADDITIONAL QUALITIES:

• Trustworthy and able to work without daily supervision; excellent team work ethic; values honesty, integrity and transparency.
• Excellent knowledge and several years of experience working with an enterprise resource planning system, preferably the ITS Integrator system
• A degree or diploma in a relevant area will be an advantage but is not a requirement

MINIMUM REQUIREMENTS

• Matric
• Five years relevant experience in a similar role, where core competences have been gained