21 Infrastructure Operations jobs in South Africa

Advert reference: uj_001767

Advert status: Online

Apply by: 31 January 2025

Job category: Education and Training

Campus: Auckland Park Kingsway Campus

Contract: Permanent

Remuneration: Market Related

EE position: Open to all

The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development, and strategic partnerships, UJ is an international university of choice.

Responsibilities:

This technical position will be reporting to the Director of Infrastructure & Operations within the ICS Department. The incumbent will lead a team of IT professionals within the Infrastructure & Operations unit, focusing on Microsoft applications and server infrastructure to ensure a supportive and enabling environment.

Technical Leadership

• Fulfil technical and administrative duties within the department.
• Provide effective delivery capabilities to ensure successful deployment, maintenance, and support of the Microsoft environment, including on-premises and cloud solutions.
• Plan, manage, and coordinate operational activities to ensure continuous availability of Microsoft systems and applications.
• Contribute positively to the advancement of the university’s IT strategy.
• Ensure effective and efficient technical skill and knowledge application.
• Coach and mentor team members on adopted technology best practices.
• Provide technical expertise and guidance to the team on Microsoft technologies and solutions.
• Troubleshoot complex technical issues and provide solutions to ensure smooth operations.
• Stay updated with the latest Microsoft technologies and industry trends to keep the team’s skills and knowledge current.

• Continuously improve processes and outcomes within the technical team by identifying gaps and implementing effective changes.
• Ensure the IT infrastructure is secure, reliable, and efficient.
• Develop, update, and enforce IT policies and procedures to ensure compliance and security.
• Support implementing and maintaining IT systems, software, and hardware.
• Liaise with vendors regarding incident resolution, infrastructure maintenance, and support contractual obligations.
• Manage the testing and deployment of new Microsoft systems and environments.
• Document and manage Microsoft infrastructure architecture and the lifecycle of Microsoft products.
• Develop, document, and mature operational processes.

• Maintain accurate and up-to-date documentation of IT processes, systems, and projects.
• Prepare and present regular reports on access reviews, system changes, project status, and IT operations.
• Ensure all documentation complies with organizational standards and requirements.

• Make informed decisions that benefit the team and organization, considering short-term and long-term impacts.
• Foster a problem-solving mindset within the team, encouraging innovative solutions and ideas.

• Negotiate contracts and agreements with vendors and suppliers to secure favourable terms and conditions.
• Plan, initiate, and manage IT projects, ensuring they are completed on time and within budget.
• Coordinate with other departments to understand their needs and ensure IT projects align with business goals.
• Monitor project progress and make necessary adjustments to meet deadlines and objectives.
• Governance: Ensuring adherence to project guidelines, optimizing resource allocation, and maintaining transparency in decision-making processes.
• Contribute to preparing the annual infrastructure and operations budget aligned with the business strategy.
• Draft and evaluate tender documentation to procure the most suitable Microsoft solutions, including licensing, per business requirements.
• Implement and support ICT vendor management, reporting all incidents to relevant parties.
• Consult and advise departments organization-wide regarding their server and application requirements.
• Ensure cross-collaboration with all levels within the organization to provide support.

• Degree or relevant qualification (NQF 7) with 3 to 5 years' of job-related experience.
• Industry Standard Certification: Relevant Microsoft Certifications.
• Technical middle management: 2 to 3 years of experience in a technical middle management role.
• Proficiency in technical aspects of Active Directory and Entra ID.
• Proficiency in virtualization infrastructure.

• Demonstrated strong leadership abilities.
• Commitment to delivering high-quality support and services.
• Strong analytical and deep technical skills and knowledge.
• Capable of producing fast-paced but well-considered results.
• Ability to develop new ideas and improve existing ones.
• Maintain high standards and produce high-quality work.
• Structured, organized, and efficient work expected from self and others.
• Self-starter, motivated, organized, and detail-oriented.
• Ability to work both independently and as part of a team.

• Technical Skills:
  • Proficiency in technical aspects of Active Directory and Entra ID.
  • Technical expertise in Azure infrastructure.
  • Strong skills in Windows Operating Systems.
  • Solid understanding of Intune and MS Office 365, including integration and security.
  • Proficiency in cloud computing and virtualization technologies (Azure, Hyper-V, VMware).
  • Proficiency in writing, modifying, reading, and understanding PowerShell scripts.
  • Strong understanding of networking protocols and security.
  • Familiarity with Microsoft SQL.
• Security:
  • Demonstrated skills in implementing security hardening techniques for Windows environments.
  • Experience in patch management and vulnerability management.
• Experience with Microsoft System Centre Suite: Over four years of experience with:
  • Virtual Machine Manager
  • Operations Manager
  • Configuration Manager
• Identity Management: Strong understanding of identity management practices.
• Project Management: Experience in managing projects effectively.
• Vendor Management: 2 to 3 years of experience in managing vendor relationships.

Enquiries regarding job content: Mr Hennie Hendriks on Tel: (

Enquiries regarding remuneration & benefits: Mrs Glaudina Croukamp (HCM Business Partner) on Tel: (

Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post.

Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021) , to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO) . The outcome of such an assessment may have an impact upon possible employment with the University.

For more information, please review the following link: Justice/Criminal/NRSO .

SUMMARY :

This person is responsible for maintaining and managing an organization's technology infrastructure.

POSITION INFO :

Our client with a national footprint requires someone to fulfill the following duties :

Formal Education :

• Bachelor’s Degree in Information Technology, Systems, or a related field from an accredited institution is required.
• ITIL certification.

Experience :

• 8-10 years of relevant ICT experience in operations management.
• Previous experience leading an operations management team within an IT capacity.
• Proven knowledge and experience in delivering technical support services.
• Demonstrated experience with IT systems and management at a senior level with increasing responsibilities in large, diverse business settings.
• Experience working through major organizational change.
• A track record of providing infrastructure services to geographically diverse and complex organizations.
• Successful large project implementations experience.
• Ability to work effectively with other managers to achieve key business and technology goals.

Knowledge :

• Senior-level managerial abilities.
• High-level negotiation skills.
• Relevant regulatory knowledge.
• System Development Life Cycle (SDLC).
• IT Architecture.

Skills :

• Excellent communication skills, both verbal (presentations, seminars) and written (reports, articles).
• Design Thinking and facilitation of group sessions.
• Team leadership.

Duties :

• Ensure policies and procedures align with strategy, legislative, regulatory, and internal requirements (including standards and best practices).
• Plan all aspects of the infrastructure environment to deliver optimal service to the group of companies.
• Plan staff and resource requirements to meet ICT strategy objectives.
• Manage all infrastructure areas—planning, implementation, operation, monitoring, and measurement according to standards and best practices.
• Conduct technology research related to infrastructure to stay current with developments and trends.
• Manage daily operational and project tasks within the IT Infrastructure team.
• Oversee network security, ensuring stability, efficiency, and minimal downtime.
• Maintain, secure, and optimize servers for performance.
• Manage changes to the IT environment, including evaluating, implementing, and documenting upgrades and new software/hardware.
• Manage data centers, ensuring security, access control, and data integrity.
• Maintain meticulous records of systems and processes for consistency and reliability.
• Manage IT Infrastructure staff recruitment, training, and performance monitoring.
• Oversee the annual IT Infrastructure budget ensuring cost-effectiveness.
• Monitor daily operations including hardware, software, and OS.
• Coordinate technology installations, upgrades, and maintenance.
• Recommend and select hardware and software replacements as needed.
• Test, troubleshoot, and optimize information systems.
• Generate performance reports for systems and Service Desk.
• Ensure IT activities comply with applicable laws and regulations.
• Evaluate technology risks and develop disaster recovery and backup plans.
• Stay updated with technological advancements and industry best practices.
• Demonstrate deep technical and strategic understanding of IT services and operations.
• Resolve complex problems by re-evaluating factors continually.
• Manage internal and external communications; serve as escalation contact for business issues.
• Manage relationships with external organizations and suppliers.
• Oversee ICT equipment and license portfolios for utilization, warranty, support, and compliance.
• Create asset lifecycle plans for hardware and software.
• Ensure audit compliance.
• Implement ITSM, ITIL, and other relevant standards.
• Negotiate and agree on Infrastructure elements of Service Level Agreements (SLAs).
• Manage and report on SLA adherence and exceptions monthly.
• Create and oversee staff development plans.
• Liaise with business and ICT management to ensure strategic alignment.

Our client with a national footprint requires someone to fulfill the following duties :

Formal Education :

• Bachelor’s Degree in Information Technology, Systems or Engineering or related field from an accredited institution is required;
• ITIL certification.

Experience :

Knowledge :

Skills :

Duties :

Managing the IT Infrastructure staff by recruiting and training employees, communicating job expectations and monitoring performance;

Overseeing the annual IT Infrastructure budget and ensuring cost effectiveness;

Monitoring daily operations, including server hardware, software and operating systems;

Coordinating technology installations, upgrades and maintenance;

Selecting and recommending new and replacement hardware and software, when necessary;

Testing, troubleshooting and modifying information systems so they operate effectively;

Generating performance reports for operating systems and the Service Desk function;

Ensuring all IT activities are performed within the parameters of applicable laws, codes and regulations;

Evaluating technology risks in order to develop a robust disaster recovery plan and backup procedures;

Keeping up to date with advances in technology and industry best practice;

Demonstrating a deep technical and strategic understanding of the IT Services and Operations;

Solving complex and diverse problems by continually re-evaluating new and / or conflicting factors;

Managing internal and external communications and being the primary contact of escalation for business issues;

Assisting with the management of relationships with external organisations and suppliers.Manage ICT equipment and license portfolio for utilisation, warranty, support and contract compliance;

Create asset lifecycle plans for hardware and software;

Ensure audit compliance;

Implement ITSM, ITIL and other standards relevant to the job role;

Discuss and agree Infrastructure elements of Service Level Agreement (SLA) with business;

Manage and measure according to SLA;

Report to CIO monthly on SLA achievement stats and exception;

Create and oversee implementation of development plans for staff;

Liaise with business and other members of the ICT management team to ensure alignment.

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SUMMARY:

This person is responsible for maintaining and managing an organization's technology infrastructure.

Recruiter:

HR Genie

Job Ref:

3725B EG ITMAN

Date posted:

Monday, July 14, 2025

Location:

Bryanston, South Africa

Salary:

Market related

SUMMARY:

This person is responsible for maintaining and managing an organization's technology infrastructure.

POSITION INFO:

Our client with a national footprint requires someone to fulfill the following duties:

Formal Education:

• Bachelor’s Degree in Information Technology, Systems or Engineering or related field from an accredited institution is required.
• ITIL certification.
  
  

• 8-10 years relevant ICT experience in operations management.
• Previous experience of leading an operations management team within an IT capacity.
• Proven knowledge and experience of delivering technical support services.
• Demonstrated experience with IT systems and IT management as a senior level with a sequence of increasing responsibilities in large and diverse business settings.
• Experience in working through major organizational change.
• A track record of providing infrastructure services to a geographically diverse and complex organisation.
• A track record of successful large project implementations.
• Demonstrated ability to work effectively with other managers to achieve key business and technology goals.
  
  

• Managerial abilities at senior level.
• High level negotiation skills.
• Project management Relevant regulatory knowledge.
• System Development Life cycle (SDLC).
• IT Architecture.
  
  

• Communication, both verbal (e.g., presentations, seminars, etc.) and written (e.g., reports, articles, etc.).
• Design Thinking and Group session facilitation.
• Team leadership.
  
  

• Ensure policies and procedures are aligned to strategy, legislative, regulatory and internal requirements (including standards and best practice).
• Plan all aspects of infrastructure environment to optimally deliver service to the Group of companies.
• Plan staff and resource requirements to deliver on agreed ICT strategy.
• Manage all infrastructure areas – plan, implement, operate, monitor and measure according to the agreed standards and best practices selected.
• Conduct technology research related to Infrastructure to remain abreast of current developments and future trends.
• Managing the day to day operational and projects tasks within the IT Infrastructure team.
• Managing the organization’s network infrastructure overseeing network security, ensuring that the network is stable and efficient, and minimizing downtime.
• Ensure that servers are properly maintained, secure, and optimized for performance.
• Responsible for managing changes to the IT environment. This includes evaluating new software and hardware, implementing upgrades, and ensuring that all changes are properly documented and tested.
• Responsible for managing data centers, including ensuring that data is stored securely, managing access, and minimizing the risk of data loss.
• Keep meticulous records of everything related to systems and processes to ensure consistency and reliability.
• Managing the IT Infrastructure staff by recruiting and training employees, communicating job expectations and monitoring performance.
• Overseeing the annual IT Infrastructure budget and ensuring cost effectiveness.
• Monitoring daily operations, including server hardware, software and operating systems.
• Coordinating technology installations, upgrades and maintenance.
• Selecting and recommending new and replacement hardware and software, when necessary.
• Testing, troubleshooting and modifying information systems so they operate effectively.
• Generating performance reports for operating systems and the Service Desk function.
• Ensuring all IT activities are performed within the parameters of applicable laws, codes and regulations.
• Evaluating technology risks in order to develop a robust disaster recovery plan and backup procedures.
• Keeping up to date with advances in technology and industry best practice.
• Demonstrating a deep technical and strategic understanding of the IT Services and Operations.
• Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors.
• Managing internal and external communications and being the primary contact of escalation for business issues.
• Assisting with the management of relationships with external organisations and suppliers.
• Manage ICT equipment and license portfolio for utilisation, warranty, support and contract compliance.
• Create asset lifecycle plans for hardware and software.
• Ensure audit compliance.
• Implement ITSM, ITIL and other standards relevant to the job role.
• Discuss and agree Infrastructure elements of Service Level Agreement (SLA) with business.
• Manage and measure according to SLA.
• Report to CIO monthly on SLA achievement stats and exception.
• Create and oversee implementation of development plans for staff.
• .Liaise with business and other members of the ICT management team to ensure alignment.
  
  
  
  

• Seniority level Director

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Advertising Services

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Our client with a national footprint requires someone to fulfill the following duties:

Formal Education:

• Bachelors Degree in Information Technology, Systems or Engineering or related field from an accredited institution is required;
• ITIL certification.

Experience:

• 8-10 years relevant ICT experience in operations management;
• Previous experience of leading an operations management team within an IT capacity;
• Proven knowledge and experience of delivering technical support services;
• Demonstrated experience with IT systems and IT management as a senior level with a sequence of increasing responsibilities in large and diverse business settings;
• Experience in working through major organizational change;
• A track record of providing infrastructure services to a geographically diverse and complex organisation;
• A track record of successful large project implementations;
• Demonstrated ability to work effectively with other managers to achieve key business and technology goals.

Knowledge:

• Managerial abilities at senior level;
• High level negotiation skills;
• Project management Relevant regulatory knowledge;
• System Development Life cycle (SDLC);
• IT Architecture.

Skills:

• Communication, both verbal (e.g., presentations, seminars, etc.) and written (e.g., reports, articles, etc.);
• Design Thinking and Group session facilitation;
• Team leadership.

Duties:

• Ensure policies and procedures are aligned to strategy, legislative, regulatory and internal requirements (including standards and best practice);
• Plan all aspects of infrastructure environment to optimally deliver service to the Group;
• Plan staff and resource requirements to deliver on agreed ICT strategy;
• Manage all infrastructure areas plan, implement, operate, monitor and measure according to the agreed standards and best practices selected;
• Conduct technology research related to Infrastructure to remain abreast of current developments and future trends;
• Managing the day to day operational and projects tasks within the IT Infrastructure team;
• Managing the organizations network infrastructure overseeing network security, ensuring that the network is stable and efficient, and minimizing downtime;
• Ensure that servers are properly maintained, secure, and optimized for performance;
• Responsible for managing changes to the IT environment. This includes evaluating new software and hardware, implementing upgrades, and ensuring that all changes are properly documented and tested;
• Responsible for managing data centers, including ensuring that data is stored securely, managing access, and minimizing the risk of data loss;
• Keep meticulous records of everything related to systems and processes to ensure consistency and reliability;

• Managing the IT Infrastructure staff by recruiting and training employees, communicating job expectations and monitoring performance;

• Overseeing the annual IT Infrastructure budget and ensuring cost effectiveness;

• Monitoring daily operations, including server hardware, software and operating systems;

• Coordinating technology installations, upgrades and maintenance;

• Selecting and recommending new and replacement hardware and software, when necessary;

• Testing, troubleshooting and modifying information systems so they operate effectively;

• Generating performance reports for operating systems and the Service Desk function;

• Ensuring all IT activities are performed within the parameters of applicable laws, codes and regulations;

• Evaluating technology risks in order to develop a robust disaster recovery plan and backup procedures;

• Keeping up to date with advances in technology and industry best practice;

• Demonstrating a deep technical and strategic understanding of the IT Services and Operations;

• Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors;

• Managing internal and external communications and being the primary contact of escalation for business issues;

• Assisting with the management of relationships with external organisations and suppliers.Manage ICT equipment and license portfolio for utilisation, warranty, support and contract compliance;

• Create asset lifecycle plans for hardware and software;

• Ensure audit compliance;

• Implement ITSM, ITIL and other standards relevant to the job role;

• Discuss and agree Infrastructure elements of Service Level Agreement (SLA) with business;

• Manage and measure according to SLA;

• Report to CIO monthly on SLA achievement stats and exception;

• Create and oversee implementation of development plans for staff;

• Liaise with business and other members of the ICT management team to ensure alignment.

Our client with a national footprint requires someone to fulfill the following duties:

Formal Education:

• Bachelors Degree in Information Technology, Systems or Engineering or related field from an accredited institution is required.
• ITIL certification.

Experience:

• 8-10 years relevant ICT experience in operations management.
• Previous experience of leading an operations management team within an IT capacity.
• Proven knowledge and experience of delivering technical support services.
• Demonstrated experience with IT systems and IT management as a senior level with a sequence of increasing responsibilities in large and diverse business settings.
• Experience in working through major organizational change.
• A track record of providing infrastructure services to a geographically diverse and complex organisation.
• A track record of successful large project implementations.
• Demonstrated ability to work effectively with other managers to achieve key business and technology goals.

Knowledge:

• Managerial abilities at senior level.
• High level negotiation skills.
• Project management Relevant regulatory knowledge.
• System Development Life cycle (SDLC).
• IT Architecture.

Skills:

• Communication, both verbal (e.g., presentations, seminars, etc.) and written (e.g., reports, articles, etc.).
• Design Thinking and Group session facilitation.
• Team leadership.

Duties:

• Ensure policies and procedures are aligned to strategy, legislative, regulatory and internal requirements (including standards and best practice).
• Plan all aspects of infrastructure environment to optimally deliver service to the Group of companies.
• Plan staff and resource requirements to deliver on agreed ICT strategy.
• Manage all infrastructure areas plan, implement, operate, monitor and measure according to the agreed standards and best practices selected.
• Conduct technology research related to Infrastructure to remain abreast of current developments and future trends.
• Managing the day to day operational and projects tasks within the IT Infrastructure team.
• Managing the organizations network infrastructure overseeing network security, ensuring that the network is stable and efficient, and minimizing downtime.
• Ensure that servers are properly maintained, secure, and optimized for performance.
• Responsible for managing changes to the IT environment. This includes evaluating new software and hardware, implementing upgrades, and ensuring that all changes are properly documented and tested.
• Responsible for managing data centers, including ensuring that data is stored securely, managing access, and minimizing the risk of data loss.
• Keep meticulous records of everything related to systems and processes to ensure consistency and reliability.

• Managing the IT Infrastructure staff by recruiting and training employees, communicating job expectations and monitoring performance.

• Overseeing the annual IT Infrastructure budget and ensuring cost effectiveness.

• Monitoring daily operations, including server hardware, software and operating systems.

• Coordinating technology installations, upgrades and maintenance.

• Selecting and recommending new and replacement hardware and software, when necessary.

• Testing, troubleshooting and modifying information systems so they operate effectively.

• Generating performance reports for operating systems and the Service Desk function.

• Ensuring all IT activities are performed within the parameters of applicable laws, codes and regulations.

• Evaluating technology risks in order to develop a robust disaster recovery plan and backup procedures.

• Keeping up to date with advances in technology and industry best practice.

• Demonstrating a deep technical and strategic understanding of the IT Services and Operations.

• Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors.

• Managing internal and external communications and being the primary contact of escalation for business issues.

• Assisting with the management of relationships with external organisations and suppliers.

• Manage ICT equipment and license portfolio for utilisation, warranty, support and contract compliance.

• Create asset lifecycle plans for hardware and software.

• Ensure audit compliance.

• Implement ITSM, ITIL and other standards relevant to the job role.

• Discuss and agree Infrastructure elements of Service Level Agreement (SLA) with business.

• Manage and measure according to SLA.

• Report to CIO monthly on SLA achievement stats and exception.

• Create and oversee implementation of development plans for staff.

• .Liaise with business and other members of the ICT management team to ensure alignment.

J

Hiring: Systems Engineer – Azure & Windows Server Environments – Rosebank

Our client is seeking a skilled and solutions-driven Systems Engineer to support and evolve their rapidly growing data and infrastructure environment. This role is ideal for a candidate with hands-on experience in Microsoft Azure and Windows Server ecosystems, with a proactive mindset and strong troubleshooting capabilities across hybrid environments.

Key Responsibilities

As a Systems Engineer, you will:

• Provide Tier 1 and 2 support across infrastructure and core business systems

• Administer and support Microsoft Azure services (e.g., Azure AD, VMs, Storage, NSGs)

• Manage and maintain Windows Server environments (2016/2019/2022)

• Monitor system performance and resolve infrastructure and connectivity issues

• Automate administrative tasks and diagnostics using PowerShell

• Handle service tickets via Jira or equivalent ITSM platform

• Support user issues via Microsoft Teams and phone in a clear, user-friendly manner

• Ensure SLA compliance for support and escalation

• Collaborate with dev and infra teams to resolve complex issues

• Maintain documentation, procedures, and contribute to the knowledge base

Candidate Profile

The ideal candidate will have:

• 2+ years in a systems support, infrastructure, or technical operations role

• Deep familiarity with Microsoft Azure and hybrid cloud solutions

• Hands-on experience with Windows Server setup, administration, and patching

• Working knowledge of networking (DNS, DHCP, VPN, IPs, firewalls)

• Basic scripting skills in PowerShell

• Familiarity with monitoring and remote access tools

• Strong communication and customer service orientation

• Ability to work under pressure and prioritize effectively

• Experience in agile or small IT team environments

?