51 Infrastructure Manager jobs in South Africa

Faircom, a proud division of the Faircape Group, is a leading Internet Service Provider (ISP) that connects clients through high-speed uncapped fibre solutions, wireless fibre packages, and VoIP connections. We partner with leading infrastructure providers – including managing our own networks – to deliver reliable, world-class connectivity.

We are seeking a detail-oriented, proactive Network / Infrastructure Manager to oversee and optimize a vital part of an established business. In this role, you will influence both strategic direction and daily operations, with the opportunity to benefit from the company's growth through potential shareholding.

This role oversees the entire Group's network and infrastructure, spanning:

• The Claremont Office and Six luxury retirement villages (each with its own body corporates and residential communities)
• Six healthcare centres based on the retirement villages, including both long-term facilities and subacute centres – with a flagship 83-bed subacute unit in Tokai and a growing subacute facility in Somerset West
• Faircom ISP network, serving approximately 4,500 residential and corporate clients

This is a senior leadership position where you will drive performance, ensure network stability, manage supplier relationships, and build a reliable infrastructure to support both our residents and corporate services.

We offer:

• Above-market related salaries to attract top talent
• Quarterly performance bonuses
• Flexi-time (work between 06h30 – 18h30) to support work–life balance
• Modern, centrally located offices in Claremont, close to Cavendish
• Onsite barista offering free coffee and a subsidised vending machine
• Discounted Faircom ISP packages
• Subsidised parking close to the office
• Long service leave in recognition of loyalty and commitment

Duties will include but are not limited to the following:

• Provide strategic leadership in administering and monitoring the Group's network infrastructure, ensuring optimal performance, stability, and reliability across all entities.
• Oversee proactive monitoring and troubleshooting processes, ensuring issues are escalated and resolved efficiently through the relevant teams or service providers.
• Plan, approve, and implement network changes and upgrades to improve efficiency, resilience, and user experience, while aligning with Group objectives.
• Direct and oversee the configuration of networks for new sites, ensuring seamless integration with existing infrastructure.
• Ensure best practice in routing and switching through the team's application of robust protocols and technologies.
• Drive scheduled maintenance and system support, ensuring minimal disruption to both commercial and residential clients, as well as healthcare and office operations.
• Manage the execution of major IT projects (updates, upgrades, migrations, outages), setting realistic timelines, allocating resources, and monitoring delivery.
• Identify and prioritise infrastructure growth areas to support current operations and future expansion.
• Provide oversight for customer growth initiatives, guiding the team in developing innovative strategies to expand the Group's ISP footprint.
• Engage and collaborate with other business units to ensure IT infrastructure supports broader organisational projects and operational needs.
• Ensure robust data protection by managing and testing backup processes, guaranteeing reliability and compliance.
• Oversee the VOIP platform, ensuring clear, cost-effective, and reliable communications across the Group.
• Maintain and enforce accurate network documentation for compliance, governance, and operational reference.

Qualifications

• Qualification: NQF Level 7 (Bachelor's) in Computer Science, Information Technology, or related fields.
• Networking certification in Mikrotik advantageous

Experience and knowledge

• Proven experience in network and infrastructure management, ideally with exposure to ISP environments.
• Proven track record managing enterprise-scale networks with multiple sites.
• Background in ISP operations (provisioning, monitoring, client support) - advantageous
• Knowledge of fibre networks, last-mile connectivity, and carrier management.
• Experience in managing teams

Skills and attributes

• Strong technical expertise in routing, switching (L2/L3), firewalling, and VPN technologies.
• Proficiency in network monitoring and automation tools.
• Ability to design and implement secure, scalable infrastructure solutions.
• Result driven
• Leadership, mentorship, and team-building skills.
• Excellent communication skills to engage with both technical and non-technical stakeholders.
• Analytical mindset with strong problem-solving ability.
• Adaptability to manage priorities across multiple business entities and client group

Specific requirements

• Must have a valid drivers licence and reliable vehicle
• Clear health record
• Clear criminal record
• Clear credit record
• Positive written references

At Faircape we offer above-market related salaries, all salaries will be dependent on each individuals experience, qualifications, skills and attributes

To see more about Faircape and what we have to offer go and look at our informative website

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful

Overview

Welcome to the
Games Global
world. We're changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby.

We are currently looking for an
Infrastructure Manager
to join our
Infrastructure team
in South Africa . The Infrastructure Team is the backbone of the organization's IT operations, responsible for designing, implementing, and maintaining the technology systems that drive business processes. This includes managing servers, networks, cloud environments, and other critical infrastructure components to ensure reliability, security, and scalability.

As an
Infrastructure Manager
, you will be overseeing the design, implementation, and management of scalable, secure, and reliable IT infrastructure solutions. This includes ensuring operational stability, optimizing performance, and leading critical projects such as cloud migrations, system upgrades, and disaster recovery planning.

A key responsibility of this role is driving the adoption and implementation of Infrastructure as Code (IaC) practices, using tools like Terraform, CloudFormation, or ARM templates to automate infrastructure deployment and management. By leveraging automation and modern best practices, the Manager ensures infrastructure is efficient, consistent, and aligned with organizational goals.

What you will be doing?

• Design and implement scalable, secure, and reliable infrastructure solutions, both on-premises and in the cloud.
• Oversee the daily operations of the IT infrastructure, ensuring uptime, performance, and compliance with SLAs.
• Lead critical projects such as infrastructure upgrades, migrations, and cloud adoption initiatives.
• Develop and enforce best practices for system security, automation, and regulatory compliance.
• Lead infrastructure engineers, guiding them on complex technical issues and promoting skill development.
• Collaborate with other IT teams, such as application developers and database administrators, to align infrastructure services with organizational needs.
• Proactively identify potential issues and implement measures to mitigate risks.
• Establish and maintain detailed documentation of infrastructure configurations, processes, and procedures.
• Stay updated on emerging technologies, recommending tools and strategies to improve operational efficiency.
• Drive automation initiatives to streamline infrastructure management tasks and reduce manual effort.

Who are we looking for?

• 8-10+ years of experience in IT infrastructure, including hands-on experience with servers, networks, and cloud environments.
• At least 3-5 years in a leadership role, managing or mentoring a team of engineers.
• Proven success in leading large-scale infrastructure projects, such as data centre migrations or cloud transformations.
• Proven experience with the following
• System Administration:
  Advanced expertise in managing Windows/Linux server environments, including patching, upgrades, and troubleshooting.
• Virtualization:
  Proficiency with virtualization technologies such as VMware, Hyper-V, or similar platforms.
• Monitoring Solutions:
  Experience with monitoring and logging tools like Nagios, Splunk, or SolarWinds.
• Cloud Platforms:
  Good understanding of cloud services (e.g., AWS, Azure, Google Cloud), including IaaS, PaaS, and hybrid models.
• Automation Tools:
  Familiarity with tools like Ansible, Terraform, or PowerShell for infrastructure automation and configuration management.
• Infrastructure as Code (IaC):
  Experience with IaC tools such as Terraform, CloudFormation, or ARM templates for automating infrastructure deployment and management.

Equal Opportunities Statement

Games Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us, and be a part of an organisation that is truly committed to creating a level playing field for everyone.

Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.

Position Purpose

To enable the infrastructure team in Afrocentric Technologies teams to resolve all calls/requests/Incidents on a day-to-day basis. Deal effectively with vendors, third party vendors as well as service providers. Create standard procedures to enhance scalability and performance of existing infrastructure architecture. Troubleshoot complex infrastructure issues in accurate and timely manner. Maintain infrastructure disaster recovery procedures to ensure continuous availability and speedy recovery. Plan installation, migration, and upgrade of infrastructure. Ensure that database is developed according to business requirements. Prepare reports on infrastructure scalability and capacity planning as needed. Identify and resolve database issues related to performance and capacity. Oversee day-to-day activities of infrastructure team.

Accountabilities

Continuous improvement

• Allocate resources effectively in order to improve team effectiveness - Ensure the system is documented and all documents are updated on the agreed document library - Apply active governance around quality, rules, standards and processes within the team

• Implement practical solutions that use the specialist and departmental systems and processes

• Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation

• Identify problems and develop and propose solutions to present to appropriate leader or stakeholders

• Ensure day to day operational support required from area of specialisation is provided to enhance performance

Cost containment

• Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialisation

• Continuously review cost / benefit and Return on Investment within area of specialisation

Drive customer-centricity

-Identify delivery constraints, notify immediately and escalate where required

• Maintain a high level of impact on other departments to support improved delivery

• Continually increase understanding of client and stakeholder needs, satisfaction and service delivery

Knowledge management

• Identify and encourage areas for growth and improvement within the team - Organise product and internal training and facilitate cross skilling

• Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library

• Provide advice and / or training as required

• Maintain, develop and implement specialist knowledge within the day-to-day operations of the organisation

Maintain expertise level

• Be a member of related professional bodies

• Ensure CPD (continual professional development) or similar accreditation requirements are met annually to ensure maintained specialist accreditation

Network key relationships

• Engage with and provide support to the established network of internal and external expert resources and partners

Specialist support to projects

• Guide the effort towards successful projects and system maintenance

• Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required

• Conform to project management disciplines when participating in projects

• Represent department or project on appropriate committees related to area of specialisation

Generic Objectives

Specific deliverables:

Continuous improvement:

-Allocate resources effectively in order to improve team effectiveness

-Ensure the system is documented and all documents are updated on the agreed document library

-Apply active governance around quality, rules, standards and processes within the team

Knowledge management:

-Identify and encourage areas for growth and improvement within the team

• Organise product and internal training and facilitate cross skilling

Specialist support to projects:

-Guide the effort towards successful projects and system maintenance

Drive customer centricity:

-Identify delivery constraints, notify immediately and escalate where required

Position Specific Outputs

To manage the process of calls being logged and queries resolved to ensure overall client satisfaction that is managing the third party vendors

Contribute towards the annual budget by providing relevant and timely information regarding hardware and software requirements.

To effectively manage the third party vendors and the Schedulers, in order to maximize capacity and ensure excellent service delivery.

To manage third party vendors through effective relationship management to ensure that service provided to the business is delivered in accordance

with the set SLA; escalate any issues within a timely manner.

To liaise and manage the expectations of internal engineers to meet customer demands on an ongoing basis.

Engage with third party/vendors/business regarding solution designs and implementations

Testing inputs into solution designs

Qualification and Experience

• 7 years Infrastructure/data centre/Hosting and storage management experience
• 5 years VMware experience
• 5 years backup and recovery experience
• 5 years Third Party/Vendor Management experience
• 3 years People Management experience
• Information Technology related degree and certification on relevant Information Technology systems

Competency Requirements

Attributes

-Ownership: Make critical decisions based on what's right for AfroCentric and Customers -Owning operational decisions and knowing oneself

-Credibility: Lead with integrity and trust others as you would like to be trusted -Living the values and being transparent

-Entrepreneurship: Take chances to continuously improve our Customer's experiences -Driving operational efficiencies

-Influence: Engage with Customers and colleagues to advance the organisation's welfare -Making work happen

-Collaboration: Build work-related network and share knowledge with colleagues -Building networks

Knowledge

-Knowledge of IT systems and products

-Knowledge and application of processes and procedures

-Knowledge of scheme rules and contractual negotiations

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of line managers.

Our Commitment to Transformation

AfroCentric is committed to transformation and embracing diversity. Our Employment Equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

Should you not hear from us within a month of applying, consider your application unsuccessful.

Designation:

IT Infrastructure Manager | Waterfall, Midrand, Gauteng | Permanent

Category:

Information Technology

Job Level:

Professionally qualified and experienced specialists and mid-management

Posted by:

PSG Financial Services

Posted on:

23 Sep 2025

Reference Number:

POS08456

Closing date:

30-Oct-2025

Position Type:

Permanent

Location:

Waterfall Magwa Crescent

Overview:

VACANCY | IT INFRASTRUCTURE MANAGER | WATERFALL, MIDRAND, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

The Infrastructure Manager is responsible for the strategic planning, implementation, and operational management of PSG's hybrid IT infrastructure. This includes on-premises and cloud environments enabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage, Windows and Linux operating systems, and SQL Server databases. The role ensures high availability, performance, scalability, security, and continuity of the infrastructure supporting all PSG divisions.

• Develop and maintain PSG's infrastructure roadmap aligned with business goals.
• Lead infrastructure projects including upgrades, migrations, and capacity planning.
• Evaluate and recommend new technologies and solutions to improve efficiency and resilience.

• Oversee the management of Windows and Linux servers, Microsoft Azure, and on-premises data centres.
• Ensure seamless integration between cloud and on-prem environments.
• Manage virtualization platforms, storage systems, and backup solutions.

• Manage core network infrastructure including HP/Aruba switches, firewalls, and WAN/LAN connectivity.
• Ensure network performance, security, and redundancy across PSG locations.
• Collaborate with the Firewall Engineer and Security teams on perimeter and internal network controls.

• Maintain comprehensive infrastructure landscape documentation, including topology diagrams, system dependencies, and configuration records.
• Ensure documentation is up-to-date and accessible for audits, troubleshooting, and planning.
• Align documentation with CMDB standards and change management processes.

• Oversee procurement of desktop computers, monitors and peripherals.
• Manage the lifecycle of desktop hardware including deployment, maintenance, upgrades, and decommissioning.
• Maintain an accurate inventory of desktop assets, including tracking usage and replenishment.
• Coordinate with vendors and suppliers for warranty claims, replacements, and service agreements.
• Implement standards and policies for desktop configurations and user access.
• Monitor performance and usage trends to inform future procurement and support strategies.

• Ensure infrastructure compliance with PSG's security policies and regulatory requirements (POPIA, GDPR, FSCA, Joint Security Standard).
• Support patching, firmware updates, and vulnerability remediation.
• Collaborate with the Information Security Manager on risk mitigation and audit readiness.

• Oversee infrastructure monitoring, alerting, and performance tuning.
• Plan and execute hardware replacements, firmware updates, and preventative maintenance.
• Maintain accurate asset records in the Configuration Management Database (CMDB).

• Manage infrastructure-related incidents and service requests via JIRA Service Management.
• Participate in change advisory board (CAB) meetings and ensure proper documentation and testing of changes.
• Lead root cause analysis and post-incident reviews.

• Develop and maintain PSG's IT Continuity Plan, ensuring alignment with business continuity and disaster recovery strategies.
• Identify critical infrastructure components and ensure redundancy and failover capabilities.
• Conduct regular continuity testing, including backup restoration, failover simulations, and recovery drills.
• Collaborate with business units to define RTOs and RPOs for key systems.
• Ensure continuity documentation is integrated with landscape and operational documentation.

• Design and manage CI/CD pipelines for infrastructure deployments.
• Utilize JIRA DevOps tools to track deployments, automation tasks, and issue resolution.
• Collaborate with development teams to integrate infrastructure with application delivery workflows.
• Implement cloud-native monitoring and alerting solutions.

• Use Terraform, ARM templates, and Bicep for infrastructure provisioning and automation.
• Automate deployment and configuration across hybrid environments.
• Integrate IaC into CI/CD pipelines for consistent and repeatable infrastructure delivery.
• Maintain version control and documentation of infrastructure definitions.

• Oversee PSG's internet services, ensuring high availability and performance.
• Coordinate with service providers for connectivity issues and upgrades.
• Monitor bandwidth usage and implement optimization strategies.

• Manage AV systems for hybrid meetings and collaboration spaces.
• Ensure proper functioning and support for video conferencing equipment.
• Coordinate AV setups for internal and external events.

• Administer VoIP systems and mobile communication platforms.
• Integrate telephony services with Microsoft Teams and other collaboration tools.
• Monitor and maintain telephony infrastructure for reliability and cost-efficiency.

• Compile and manage departmental budgets for IT infrastructure.
• Approve vendor and service provider invoices related to infrastructure operations.
• Track and report on infrastructure spend, ensuring alignment with financial forecasts.

• Lead and mentor infrastructure engineers and support staff.
• Manage vendor relationships, contracts, and SLAs for infrastructure services and hardware.
• Coordinate with service providers for installations, maintenance, and escalations.

• Produce regular reports on infrastructure health, capacity, performance, and risk posture.
• Present insights and recommendations to IT leadership and governance committees.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of IT infrastructure experience, with 5+ years in a leadership role.
• Certifications: Microsoft Certified: Azure Solutions Architect or Administrator, Aruba Certified Switching Professional, Red Hat or Linux equivalent.
• Strong knowledge of HP servers, SAN storage, Windows/Linux OS, and SQL Server.
• Experience with hybrid cloud environments and Azure services.
• Experience in designing and executing IT continuity and disaster recovery plans, including conducting DR drills and ensuring alignment with business continuity frameworks.
• Familiarity with scripting (PowerShell, Bash) and automation tools.

• Microsoft 365 and SharePoint Online
• HP Synergy / Server Blade Infrastructure
• Storage Technologies – Preferable HPE and Fibre Channel
• Hyper-V and Hyper-V Clusters
• Failover Clusters for MS SQL Server
• IP Telephony
• Proficiency with various operating systems, windows, linux etc
• LAN/WAN/VPN Technology
• In-depth understanding of TCP/IP and internetworking with heterogeneous technologies
• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Docker, Kubernetes).
• Understanding of scripting and programming languages, including but not limited to PowerShell, Python, Perl, Bash, Java, PHP, etc.
• Technical documentation

• Strong leadership and problem-solving skills.
• Attention to detail
• Decision making
• Leadership
• Attention to detail
• Resilience
• Good verbal and written communication skills
• Time management skills
• Deadline driven

Candidates interested must apply here by no later than 30 October 2025 OR browse available PSG Careers vacancies

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit

Designation: IT Infrastructure Manager | Waterfall, Midrand, Gauteng | Permanent

Category: Information Technology

Job Level: Professionally qualified and experienced specialists and mid-management

Posted by: PSG Financial Services

Posted on: 23 Sep 2025

Reference Number: POS08456

Closing date: 30-Oct-2025

Position Type: Permanent

Location: Waterfall Magwa Crescent

Overview
VACANCY | IT INFRASTRUCTURE MANAGER | WATERFALL, MIDRAND, GAUTENG | PERMANENT
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job Description
The Infrastructure Manager is responsible for the strategic planning, implementation, and operational management of PSG's hybrid IT infrastructure. This includes on-premises and cloud environments enabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage, Windows and Linux operating systems, and SQL Server databases. The role ensures high availability, performance, scalability, security, and continuity of the infrastructure supporting all PSG divisions.

*Responsibilities:
Infrastructure Strategy & Planning *

• Develop and maintain PSG's infrastructure roadmap aligned with business goals.
• Lead infrastructure projects including upgrades, migrations, and capacity planning.
• Evaluate and recommend new technologies and solutions to improve efficiency and resilience.

*Hybrid Environment Management *

• Oversee the management of Windows and Linux servers, Microsoft Azure, and on-premises data centres.
• Ensure seamless integration between cloud and on-prem environments.
• Manage virtualization platforms, storage systems, and backup solutions.

*Network & Connectivity Oversight *

• Manage core network infrastructure including HP/Aruba switches, firewalls, and WAN/LAN connectivity.
• Ensure network performance, security, and redundancy across PSG locations.
• Collaborate with the Firewall Engineer and Security teams on perimeter and internal network controls.

*Landscape Documentation *

• Maintain comprehensive infrastructure landscape documentation, including topology diagrams, system dependencies, and configuration records.
• Ensure documentation is up-to-date and accessible for audits, troubleshooting, and planning.
• Align documentation with CMDB standards and change management processes.

*Desktop Computers *

• Oversee procurement of desktop computers, monitors and peripherals.
• Manage the lifecycle of desktop hardware including deployment, maintenance, upgrades, and decommissioning.
• Maintain an accurate inventory of desktop assets, including tracking usage and replenishment.
• Coordinate with vendors and suppliers for warranty claims, replacements, and service agreements.
• Implement standards and policies for desktop configurations and user access.
• Monitor performance and usage trends to inform future procurement and support strategies.

*Security & Compliance *

• Ensure infrastructure compliance with PSG's security policies and regulatory requirements (POPIA, GDPR, FSCA, Joint Security Standard).
• Support patching, firmware updates, and vulnerability remediation.
• Collaborate with the Information Security Manager on risk mitigation and audit readiness.

*Monitoring, Maintenance & Lifecycle Management *

• Oversee infrastructure monitoring, alerting, and performance tuning.
• Plan and execute hardware replacements, firmware updates, and preventative maintenance.
• Maintain accurate asset records in the Configuration Management Database (CMDB).

*Incident & Change Management *

• Manage infrastructure-related incidents and service requests via JIRA Service Management.
• Participate in change advisory board (CAB) meetings and ensure proper documentation and testing of changes.
• Lead root cause analysis and post-incident reviews.

*IT Continuity Responsibilities *

• Develop and maintain PSG's IT Continuity Plan, ensuring alignment with business continuity and disaster recovery strategies.
• Identify critical infrastructure components and ensure redundancy and failover capabilities.
• Conduct regular continuity testing, including backup restoration, failover simulations, and recovery drills.
• Collaborate with business units to define RTOs and RPOs for key systems.
• Ensure continuity documentation is integrated with landscape and operational documentation.

*Cloud Integration and DevOps *

• Design and manage CI/CD pipelines for infrastructure deployments.
• Utilize JIRA DevOps tools to track deployments, automation tasks, and issue resolution.
• Collaborate with development teams to integrate infrastructure with application delivery workflows.
• Implement cloud-native monitoring and alerting solutions.

*Infrastructure as Code (IaC) *

• Use Terraform, ARM templates, and Bicep for infrastructure provisioning and automation.
• Automate deployment and configuration across hybrid environments.
• Integrate IaC into CI/CD pipelines for consistent and repeatable infrastructure delivery.
• Maintain version control and documentation of infrastructure definitions.

*Internet Connectivity *

• Oversee PSG's internet services, ensuring high availability and performance.
• Coordinate with service providers for connectivity issues and upgrades.
• Monitor bandwidth usage and implement optimization strategies.

*Audio Visual *

• Manage AV systems for hybrid meetings and collaboration spaces.
• Ensure proper functioning and support for video conferencing equipment.
• Coordinate AV setups for internal and external events.

*Telephony *

• Administer VoIP systems and mobile communication platforms.
• Integrate telephony services with Microsoft Teams and other collaboration tools.
• Monitor and maintain telephony infrastructure for reliability and cost-efficiency.

*Financial Management *

• Compile and manage departmental budgets for IT infrastructure.
• Approve vendor and service provider invoices related to infrastructure operations.
• Track and report on infrastructure spend, ensuring alignment with financial forecasts.

*Team Leadership & Vendor Management *

• Lead and mentor infrastructure engineers and support staff.
• Manage vendor relationships, contracts, and SLAs for infrastructure services and hardware.
• Coordinate with service providers for installations, maintenance, and escalations.

*Operational Reporting *

• Produce regular reports on infrastructure health, capacity, performance, and risk posture.
• Present insights and recommendations to IT leadership and governance committees.

*Minimum requirements: *

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of IT infrastructure experience, with 5+ years in a leadership role.
• Certifications: Microsoft Certified: Azure Solutions Architect or Administrator, Aruba Certified Switching Professional, Red Hat or Linux equivalent.
• Strong knowledge of HP servers, SAN storage, Windows/Linux OS, and SQL Server.
• Experience with hybrid cloud environments and Azure services.
• Experience in designing and executing IT continuity and disaster recovery plans, including conducting DR drills and ensuring alignment with business continuity frameworks.
• Familiarity with scripting (PowerShell, Bash) and automation tools.

*Experience in the following technologies and concepts: *

• Microsoft 365 and SharePoint Online
• HP Synergy / Server Blade Infrastructure
• Storage Technologies – Preferable HPE and Fibre Channel
• Hyper-V and Hyper-V Clusters
• Failover Clusters for MS SQL Server
• IP Telephony
• Proficiency with various operating systems, windows, linux etc
• LAN/WAN/VPN Technology
• In-depth understanding of TCP/IP and internetworking with heterogeneous technologies
• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Docker, Kubernetes).
• Understanding of scripting and programming languages, including but not limited to PowerShell, Python, Perl, Bash, Java, PHP, etc.
• Technical documentation

*Competencies required: *

• Strong leadership and problem-solving skills.
• Attention to detail
• Decision making
• Leadership
• Attention to detail
• Resilience
• Good verbal and written communication skills
• Time management skills
• Deadline driven

*How to apply: *
Candidates interested must apply here by no later than 30 October 2025 OR browse available PSG Careers vacancies .

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit

• The desired candidate will be required to perform the following which may not be limited to:
• Manage and lead the IT Support service providers
• Oversee the resolution of technical issues
• Ensure the smooth operation of IT services
• Develop and implement IT support policies and procedures
• Monitor system performance and ensure compliance with industry standards
• Ensure the security and integrity of IT systems
• Prepare and present reports on IT support activities
• Implement and manage IT support tools and software
• Conduct regular performance reviews of IT support service providers
• Handle escalated IT support issues
• Plan and execute IT support projects.
• Provide first-line support for laptops, video and web conferences, & file sharing solutions
• IT front desk support
• Install, configure, and troubleshoot hardware and software issues
• Set up and manage wireless networks, ensuring reliable connectivity
• Diagnose and resolve network problems, monitor network performance
• Create, modify, and delete user accounts in Active Directory
• Plan and execute backup strategies to ensure data integrity and availability
• Train employees on IT systems and provide user manuals
• Contribute to IT department knowledge management initiatives
• Support for Syspro upgrade project, working with remote IT staff, including change implementation and testing
• Collaborate with other departments to support overall business objectives
• Ensure seamless integration of IT systems across all departments
• Stay current with emerging technologies and industry trends
• Manage the ERP and other software packages including VIP Payroll System, Uniclox Biometric Access Control System, Pastel etc.

• Relevant BCom Degree in IT from a reputable institution
• Experience with Syspro (advantageous) or similar ERP system (critical)
• 5 years relevant and proven work experience, preferably within the FMCG sector
• Experience in a managerial role.
• Strong knowledge of IT support processes and best practices.
• Experience with IT support tools and software
• Excellent verbal and written communication skills
• Ability to work in fast-paced and driven company environment

Recruiter:
Nambiti Technologies

Job Ref:
JHB /RN

Date posted:
Tuesday, September 23, 2025

Location:
Johannesburg, South Africa

SUMMARY:
An IT Infrastructure Project Manager with adequate experience in the ICT field and business solutions. The Project Manager must ensure that a project is completed on time and within scope and budget, that the project's objectives are met and that the project team is properly as per their roles

POSITION INFO:
Qualifications:

• Minimum 5 years of experience, with at least five years of managing complex projects in a technical environment.
• Relevant Certified Project Management Certifications
• Relevant experience in Microsoft Project (MSP)
• Minimum of National Diploma NQF6 in ICT and related fields (IT, Computer Science, and Engineering discipline)

Experience/ skills required:

• Experience in Information Technology management projects.
• Extensive Project Management Skills (Minimum 5 years) Project/Program Planning skills; Financial Management Skills;
• Scope Management skills; Time management skills, Quality Management skills
• Risk and Issue management skills; Project Budgeting skills; Integration Management skills
• Human Resource Management skills; Communication skills; Report writing skills.
• MS Office Computer Literacy.
• Experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle
• Ability to multi-task.
• Assist with any other tasks to be assigned by the management team

If you do not hear from us within 2 weeks consider your application unsuccessful.

Location:
Cape Town (Onsite)

Department:
IT

About the Role

We are seeking a
hands-on Network Manager
to oversee and optimise both the
ISP network
and the
corporate IT network
that supports diverse business operations. This is a leadership role requiring strong technical expertise, project planning skills, and the ability to manage a small, skilled team in a collaborative environment.

The successful candidate will be responsible for
project delivery, ongoing maintenance, and strategic improvements
to ensure the highest levels of availability, performance, and reliability. This role includes leading critical projects such as
network migrations
—ensuring detailed planning, minimal downtime, and smooth execution.

Key Responsibilities

• Manage, mentor, and support a small team of
  Network Engineers
  .
• Lead
  project planning, execution, and delivery
  for network-related initiatives (e.g., migrations, upgrades, expansions).
• Draft and maintain
  physical and logical network documentation
  (charts, diagrams, inventories).
• Ensure high uptime, stability, and security of both
  ISP infrastructure
  and
  internal corporate networks
  .
• Work closely with the broader
  IT team (small team, onsite)
  to align network operations with organisational goals.
• Collaborate with business leaders on
  IT strategy and growth initiatives
  .
• Monitor performance, identify bottlenecks, and implement improvements.
• Manage vendor relationships and ensure compliance with service-level agreements.
• Lead incident response and troubleshooting for critical network issues.

Requirements

• Proven experience in
  network management
  (ISP and corporate environments advantageous).
• Hands-on technical expertise with
  routing, switching, firewalls, and ISP-grade technologies
  .
• Strong
  project management skills
  —able to draft, plan, and deliver large migration/upgrade projects with minimal disruption.
• Experience creating and managing
  network documentation and diagrams
  .
• Ability to balance
  technical execution
  with
  strategic business alignment
  .
• Excellent
  people management and communication skills
  —able to lead and motivate teams.
• A collaborative mindset and ability to work closely with cross-functional teams.
• Relevant qualifications and certifications
• Based in
  Cape Town
  and available for
  onsite work
  .

Nice-to-Have

• Exposure to
  ISP service delivery
  and customer-facing operations.
• Knowledge of
  business continuity planning
  in network operations.
• Interest in developing toward
  business and IT strategy leadership
  .

Why Join?

• Opportunity to shape and grow
  ISP and IT network infrastructure
  .
• Be part of a
  tight-knit onsite IT team
  with strong collaboration.
• Hands-on role with
  career growth into business strategy and leadership
  .
• Work on
  high-impact projects
  such as organisation-wide migrations.

Full-Time

Networks

Klerksdorp, ZA / Potchefstroom, ZA

Job Openings

Network Manager

Herotel is seeking a highly skilled and results driven Network Manager based in Potchefstroom or Klerksdorp.

The position will report to the Head of Technology.

Overview:

The Network Manager is responsible for leading and managing all Infrastructure and Field Services teams in the Region to ensure network uptime and quality. The onboarding and management of Contractors to execute Infrastructure and Field Services activities might also be applicable. The Network Manager is responsible for implementing tactics aligned to Herotel's strategic goals.

The Key Responsibilities of the role will include but not be limited to:

• Infrastructure – be the custodian of all physical infrastructure in the region to ensure the network is always available, provides quality experience to customers and is built and maintained to standard.
• Infrastructure Contractor management – onboarding, managing and QA of all contractors providing technical services. Ensuring that contractors are focused and motivated to achieve Herotel Goals.
• Field Services – executing all customer premises activities timely and to standard. Be the custodian of every customer's connection and internal network in your region.
• Specialists – support, train, implement and maintain National Standards and Best Practices.

Functional Strategic/Tactical planning:

• Develop a clear tactical plan to execute the National Strategy and Goals in your Region, ensuring that it also aligns with other departments, regions, and functions.
• Analyse functional data to identify trends and opportunities for continuous improvement in customer satisfaction.
• Ensure local network technical teams (contractors where applicable) are aligned to creating value for customers and are focused on improving overall value creation flow.
• Ensure teams are focused, skilled and enabled to identify root problems and constraints, and to solve these.
• Produce functional reporting.

Network Management

• Ensure that Field Operation Managers (FOM) (contractors where applicable) and Specialists develop operational plans in accordance with the tactical plan.
• Manage and allocate resources effectively to meet customer service demands and ensure optimal performance.
• Ensure that FOM's (contractors where applicable) lead operational teams into action to execute plans by establishing daily, weekly, and monthly routines as well as running projects and ad-hoc activities.
• Establish KPI's for every role to ensure speed, cost, quality and risk performance is measured and improved.
• Facilitate effective and ongoing cross-functional alignment and flow improvement by co-facilitating the local Area L2 MOS collaboration with other functions in the local value chain.
• Develop and maintain positive relationships.

Leadership

• Lead and coach the functional management team to apply and implement the management principles, lead and manage their teams, and build a healthy culture in the business.
• Align every aspect of the networks team with the business goals.

Key Outputs:

• In collaboration with the Commercial Manager:
  
  Ensure the results of the region are in line with the goals set for the region.
  
  Be able to identify the results above per sub area.
  
  Identify deviations in results, determine the root cause for this, and resolve accordingly.
  
  Improve flow in every sub-area.
  
  Ensure all staff in the region are fully engaged.
  
  Enable teams to solve their own problems.
  
  Provide teams with the needed resources as well as policies, standards and best practices to they can deliver first time right and on time activities as well a zero reworks.

Work Experience and Competencies Required:

• 5 years in a Managerial role
• 7 years in a high growth network infrastructure environment
• Relevant experience in the Telecommunications industry is required.

Skills and Competencies:

• Proven competency in strategic and tactical thinking, including the ability to analyse complex situations, identify and prioritize goals, and develop effective plans to achieve them.
• Proven competency in applying networking and infrastructure best practices.
• Ability to effectively communicate (verbal and written) and implement plans.
• Highly skilled in applying sales, marketing and social media best practices.
• Results orientation and drive.
• Analytical thinking and problem solving.
• Decision making and sound judgment.
• Resilient, adaptable, and self-aware.
• Leadership and People Management (plan, organize, lead and control).

Qualifications:

• Grade 12
• Bachelor's Degree or qualification in Computer Science, Network Engineering or relevant field is preferred.
• Management training is required, and network infrastructure qualification or training would be beneficial.

If you fit the above criteria and would like to join our team, please submit your resume with contactable references.

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the rol