24 Infrastructure Lead jobs in South Africa

Company Description

TAINA Technology Limited is a leading Regulatory Technology business, specializing in FATCA and CRS compliance. Our platform enhances client value by significantly reducing costs, improving compliance, and streamlining the customer experience. We are a trusted partner to many financial institutions and our platform offers seamless online and paper form validation. TAINA has received numerous accolades including The Best Tax Compliance Solution 2021 and is recognized as one of the World's Most Innovative RegTechs. We are a global, remote first company and we are dedicated to direct hiring only.

Role Description

This is a full-time remote role for an Infrastructure Lead. The role will involve taking the lead in our infrastructure team and ensuring we adopt infrastructure best practice across the board. You will be a key part of our company, responsible for information security, for all of our Cloud based infrastructure and some on premise deployments. You will also be a leading figure in calls with Customers and prospects.

Role Attributes:

• Has a genuine passion for AI and how AI can help drive our company forward
• Is a self starter who wants to come and do the best work of their career
• Proven knowledge of Container technology – Kubernetes, Docker
• AWS Cloud Service management, e.g., EC2, RDS, etc
• GCP Cloud Service management, e.g. GKE, Google Cloud SQL, etc
• Experienced in code pipeline tools and infrastructure as code technologies.
• Linux OS server management
• Windows OS server management
• Information security, including ISO27001
• Experienced in scripting languages such as PowerShell
• Working with network security services, IPS, IDS, firewalls
• Windows network management
• VPN management
• Domain setup and management
• Excellent problem-solving skills and attention to detail

Joining Arup

Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Arup is an independent multi–disciplinary firm of Designers, Planners, Engineers, Consultants and Technical Specialists, working across every aspect of today's-built environment. Together we help our clients solve their most complex challenges – turning exciting ideas into tangible reality as we strive to find a better way and shape a better world.

The Opportunity

Our South Africa team is seeking a strategic, experienced Water Infrastructure Lead, to join our dynamic team working on innovative and exciting water infrastructure projects in Africa and globally across Arup. This is a rare opportunity to build and lead a team in a high-priority growth area for Arup, with strong backing from global and regional leadership.

The suitably qualified candidate will have deep experience in one or more technical areas – such as pipelines, pumpstations, water treatment and wastewater treatment – and a proven track record of cultivating long-term client relationships, securing impactful work, positioning a water practice for strategic growth and delivering projects successfully.

• Build and maintain client relationships with water utilities, public agencies, and private entities. Identify and pursue high-impact opportunities aligned with Arup's strategy and targeted service areas.
• Lead proposals and major pursuits, ensuring alignment with team capability and vision.
• Coordinate with discipline leads, project managers, and other business leaders to shape winning, integrated delivery teams. Lead, manage and develop teams and provide mentorship and coaching.
• Lead projects, ensuring delivery of high-quality outcomes which meet client and Arup expectations; and identify strategic hires and develop internal talent.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is this role right for you?

• A relevant tertiary qualification (Civil, Mechanical, Electrical, Chemical etc.); and Professional registration with ECSA.
• Extensive experience in delivering water projects such as pipelines, pumpstations, water/wastewater treatment plants, water reuse. Track record of client-facing business development in the water sector.
• Established market connections with clients and partner organisations. Ability to win work related to water supply, water resource management and/or wastewater.
• Proven track record in business leadership in the water sector and ability to lead, motivate and manage teams.

Not ready to apply just yet, or have some questions? Please email
Karin Spies
at - Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email.

What we offer you:

At Arup, we care about each member's success, so we can grow together.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

An environment that will give you freedom to design with a purpose, focus on your skills to deliver quality work to our clients, opportunity to learn and share knowledge openly. You will have the opportunity to utilise your technical expertise to improve the lives of the most vulnerable in the communities in which we live and work through Arup's community engagement programme.

You'll have access to lots of learning opportunities and ongoing training through Arup university and other learning programmes.

Beyond a competitive guaranteed annual salary package, core benefits include medical aid and hospital gap cover; as well as provident fund covering retirement savings, life insurance and income protection in the event of disability. Core benefits form part of your guaranteed annual package.

Different people, shared values:

At Arup, we believe when talented people collaborate, great things are possible. Arup hires people with proven skills and open minds. We are taking deliberate action to create an inclusive culture that is grounded in our purpose to shape a better world.

At Arup, we welcome candidates from all backgrounds, regardless of age (within legal limits), disability, neurotype or mental health, gender, gender identity, gender expression, race, ethnicity, religion or belief, sexual orientation, socioeconomic background, whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact
Karin Spies
to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process

To understand what to expect next, please visit:

Stay safe online – Arup will never ask for your bank details as part of our recruitment process.

Recruitment Agencies – We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list

We may close the role earlier than the advertised date should we receive a large number of applications, so please ensure you apply early.

Closing Date: 30 September 2025

Overview:

Welcome to the Games Global world. We're changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby.

We are currently looking for an Infrastructure Manager to join our Infrastructure team in South Africa . The Infrastructure Team is the backbone of the organization's IT operations, responsible for designing, implementing, and maintaining the technology systems that drive business processes. This includes managing servers, networks, cloud environments, and other critical infrastructure components to ensure reliability, security, and scalability.

As an Infrastructure Manager, you will be overseeing the design, implementation, and management of scalable, secure, and reliable IT infrastructure solutions. This includes ensuring operational stability, optimizing performance, and leading critical projects such as cloud migrations, system upgrades, and disaster recovery planning.

A key responsibility of this role is driving the adoption and implementation of Infrastructure as Code (IaC) practices, using tools like Terraform, CloudFormation, or ARM templates to automate infrastructure deployment and management. By leveraging automation and modern best practices, the Manager ensures infrastructure is efficient, consistent, and aligned with organizational goals.

Responsibilities:

• What you will be doing?

• Design and implement scalable, secure, and reliable infrastructure solutions, both on-premises and in the cloud.

• Oversee the daily operations of the IT infrastructure, ensuring uptime, performance, and compliance with SLAs.
• Lead critical projects such as infrastructure upgrades, migrations, and cloud adoption initiatives.
• Develop and enforce best practices for system security, automation, and regulatory compliance.
• Lead infrastructure engineers, guiding them on complex technical issues and promoting skill development.
• Collaborate with other IT teams, such as application developers and database administrators, to align infrastructure services with organizational needs.
• Proactively identify potential issues and implement measures to mitigate risks.
• Establish and maintain detailed documentation of infrastructure configurations, processes, and procedures.
• Stay updated on emerging technologies, recommending tools and strategies to improve operational efficiency.
• Drive automation initiatives to streamline infrastructure management tasks and reduce manual effort.

Qualifications:

Who are we looking for?

• 8-10+ years of experience in IT infrastructure, including hands-on experience with servers, networks, and cloud environments.
• At least 3-5 years in a leadership role, managing or mentoring a team of engineers.
• Proven success in leading large-scale infrastructure projects, such as data centre migrations or cloud transformations.
• Proven experience with the following
• System Administration: Advanced expertise in managing Windows/Linux server environments, including patching, upgrades, and troubleshooting.
• Virtualization: Proficiency with virtualization technologies such as VMware, Hyper-V, or similar platforms.
• Monitoring Solutions: Experience with monitoring and logging tools like Nagios, Splunk, or SolarWinds.
• Cloud Platforms: Good understanding of cloud services (e.g., AWS, Azure, Google Cloud), including IaaS, PaaS, and hybrid models.
• Automation Tools: Familiarity with tools like Ansible, Terraform, or PowerShell for infrastructure automation and configuration management.
• Infrastructure as Code (IaC): Experience with IaC tools such as Terraform, CloudFormation, or ARM templates for automating infrastructure deployment and management.

Equal Opportunities Statement

Games Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us, and be a part of an organisation that is truly committed to creating a level playing field for everyone.

Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.

Faircom, a proud division of the Faircape Group, is a leading Internet Service Provider (ISP) that connects clients through high-speed uncapped fibre solutions, wireless fibre packages, and VoIP connections. We partner with leading infrastructure providers – including managing our own networks – to deliver reliable, world-class connectivity.

We are seeking a detail-oriented, proactive Network / Infrastructure Manager to oversee and optimize a vital part of an established business. In this role, you will influence both strategic direction and daily operations, with the opportunity to benefit from the company's growth through potential shareholding.

This role oversees the entire Group's network and infrastructure, spanning:

• The Claremont Office and Six luxury retirement villages (each with its own body corporates and residential communities)
• Six healthcare centres based on the retirement villages, including both long-term facilities and subacute centres – with a flagship 83-bed subacute unit in Tokai and a growing subacute facility in Somerset West
• Faircom ISP network, serving approximately 4,500 residential and corporate clients

This is a senior leadership position where you will drive performance, ensure network stability, manage supplier relationships, and build a reliable infrastructure to support both our residents and corporate services.

We offer:

• Above-market related salaries to attract top talent
• Quarterly performance bonuses
• Flexi-time (work between 06h30 – 18h30) to support work–life balance
• Modern, centrally located offices in Claremont, close to Cavendish
• Onsite barista offering free coffee and a subsidised vending machine
• Discounted Faircom ISP packages
• Subsidised parking close to the office
• Long service leave in recognition of loyalty and commitment

Duties will include but are not limited to the following:

• Provide strategic leadership in administering and monitoring the Group's network infrastructure, ensuring optimal performance, stability, and reliability across all entities.
• Oversee proactive monitoring and troubleshooting processes, ensuring issues are escalated and resolved efficiently through the relevant teams or service providers.
• Plan, approve, and implement network changes and upgrades to improve efficiency, resilience, and user experience, while aligning with Group objectives.
• Direct and oversee the configuration of networks for new sites, ensuring seamless integration with existing infrastructure.
• Ensure best practice in routing and switching through the team's application of robust protocols and technologies.
• Drive scheduled maintenance and system support, ensuring minimal disruption to both commercial and residential clients, as well as healthcare and office operations.
• Manage the execution of major IT projects (updates, upgrades, migrations, outages), setting realistic timelines, allocating resources, and monitoring delivery.
• Identify and prioritise infrastructure growth areas to support current operations and future expansion.
• Provide oversight for customer growth initiatives, guiding the team in developing innovative strategies to expand the Group's ISP footprint.
• Engage and collaborate with other business units to ensure IT infrastructure supports broader organisational projects and operational needs.
• Ensure robust data protection by managing and testing backup processes, guaranteeing reliability and compliance.
• Oversee the VOIP platform, ensuring clear, cost-effective, and reliable communications across the Group.
• Maintain and enforce accurate network documentation for compliance, governance, and operational reference.

Qualifications

• Qualification: NQF Level 7 (Bachelor's) in Computer Science, Information Technology, or related fields.
• Networking certification in Mikrotik advantageous

Experience and knowledge

• Proven experience in network and infrastructure management, ideally with exposure to ISP environments.
• Proven track record managing enterprise-scale networks with multiple sites.
• Background in ISP operations (provisioning, monitoring, client support) - advantageous
• Knowledge of fibre networks, last-mile connectivity, and carrier management.
• Experience in managing teams

Skills and attributes

• Strong technical expertise in routing, switching (L2/L3), firewalling, and VPN technologies.
• Proficiency in network monitoring and automation tools.
• Ability to design and implement secure, scalable infrastructure solutions.
• Result driven
• Leadership, mentorship, and team-building skills.
• Excellent communication skills to engage with both technical and non-technical stakeholders.
• Analytical mindset with strong problem-solving ability.
• Adaptability to manage priorities across multiple business entities and client group

Specific requirements

• Must have a valid drivers licence and reliable vehicle
• Clear health record
• Clear criminal record
• Clear credit record
• Positive written references

At Faircape we offer above-market related salaries, all salaries will be dependent on each individuals experience, qualifications, skills and attributes

To see more about Faircape and what we have to offer go and look at our informative website

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful

Overview

Welcome to the
Games Global
world. We're changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby.

We are currently looking for an
Infrastructure Manager
to join our
Infrastructure team
in South Africa . The Infrastructure Team is the backbone of the organization's IT operations, responsible for designing, implementing, and maintaining the technology systems that drive business processes. This includes managing servers, networks, cloud environments, and other critical infrastructure components to ensure reliability, security, and scalability.

As an
Infrastructure Manager
, you will be overseeing the design, implementation, and management of scalable, secure, and reliable IT infrastructure solutions. This includes ensuring operational stability, optimizing performance, and leading critical projects such as cloud migrations, system upgrades, and disaster recovery planning.

A key responsibility of this role is driving the adoption and implementation of Infrastructure as Code (IaC) practices, using tools like Terraform, CloudFormation, or ARM templates to automate infrastructure deployment and management. By leveraging automation and modern best practices, the Manager ensures infrastructure is efficient, consistent, and aligned with organizational goals.

What you will be doing?

• Design and implement scalable, secure, and reliable infrastructure solutions, both on-premises and in the cloud.
• Oversee the daily operations of the IT infrastructure, ensuring uptime, performance, and compliance with SLAs.
• Lead critical projects such as infrastructure upgrades, migrations, and cloud adoption initiatives.
• Develop and enforce best practices for system security, automation, and regulatory compliance.
• Lead infrastructure engineers, guiding them on complex technical issues and promoting skill development.
• Collaborate with other IT teams, such as application developers and database administrators, to align infrastructure services with organizational needs.
• Proactively identify potential issues and implement measures to mitigate risks.
• Establish and maintain detailed documentation of infrastructure configurations, processes, and procedures.
• Stay updated on emerging technologies, recommending tools and strategies to improve operational efficiency.
• Drive automation initiatives to streamline infrastructure management tasks and reduce manual effort.

Who are we looking for?

• 8-10+ years of experience in IT infrastructure, including hands-on experience with servers, networks, and cloud environments.
• At least 3-5 years in a leadership role, managing or mentoring a team of engineers.
• Proven success in leading large-scale infrastructure projects, such as data centre migrations or cloud transformations.
• Proven experience with the following
• System Administration:
  Advanced expertise in managing Windows/Linux server environments, including patching, upgrades, and troubleshooting.
• Virtualization:
  Proficiency with virtualization technologies such as VMware, Hyper-V, or similar platforms.
• Monitoring Solutions:
  Experience with monitoring and logging tools like Nagios, Splunk, or SolarWinds.
• Cloud Platforms:
  Good understanding of cloud services (e.g., AWS, Azure, Google Cloud), including IaaS, PaaS, and hybrid models.
• Automation Tools:
  Familiarity with tools like Ansible, Terraform, or PowerShell for infrastructure automation and configuration management.
• Infrastructure as Code (IaC):
  Experience with IaC tools such as Terraform, CloudFormation, or ARM templates for automating infrastructure deployment and management.

Equal Opportunities Statement

Games Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us, and be a part of an organisation that is truly committed to creating a level playing field for everyone.

Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.

Position Purpose

To enable the infrastructure team in Afrocentric Technologies teams to resolve all calls/requests/Incidents on a day-to-day basis. Deal effectively with vendors, third party vendors as well as service providers. Create standard procedures to enhance scalability and performance of existing infrastructure architecture. Troubleshoot complex infrastructure issues in accurate and timely manner. Maintain infrastructure disaster recovery procedures to ensure continuous availability and speedy recovery. Plan installation, migration, and upgrade of infrastructure. Ensure that database is developed according to business requirements. Prepare reports on infrastructure scalability and capacity planning as needed. Identify and resolve database issues related to performance and capacity. Oversee day-to-day activities of infrastructure team.

Accountabilities

Continuous improvement

• Allocate resources effectively in order to improve team effectiveness - Ensure the system is documented and all documents are updated on the agreed document library - Apply active governance around quality, rules, standards and processes within the team

• Implement practical solutions that use the specialist and departmental systems and processes

• Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation

• Identify problems and develop and propose solutions to present to appropriate leader or stakeholders

• Ensure day to day operational support required from area of specialisation is provided to enhance performance

Cost containment

• Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialisation

• Continuously review cost / benefit and Return on Investment within area of specialisation

Drive customer-centricity

-Identify delivery constraints, notify immediately and escalate where required

• Maintain a high level of impact on other departments to support improved delivery

• Continually increase understanding of client and stakeholder needs, satisfaction and service delivery

Knowledge management

• Identify and encourage areas for growth and improvement within the team - Organise product and internal training and facilitate cross skilling

• Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library

• Provide advice and / or training as required

• Maintain, develop and implement specialist knowledge within the day-to-day operations of the organisation

Maintain expertise level

• Be a member of related professional bodies

• Ensure CPD (continual professional development) or similar accreditation requirements are met annually to ensure maintained specialist accreditation

Network key relationships

• Engage with and provide support to the established network of internal and external expert resources and partners

Specialist support to projects

• Guide the effort towards successful projects and system maintenance

• Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required

• Conform to project management disciplines when participating in projects

• Represent department or project on appropriate committees related to area of specialisation

Generic Objectives

Specific deliverables:

Continuous improvement:

-Allocate resources effectively in order to improve team effectiveness

-Ensure the system is documented and all documents are updated on the agreed document library

-Apply active governance around quality, rules, standards and processes within the team

Knowledge management:

-Identify and encourage areas for growth and improvement within the team

• Organise product and internal training and facilitate cross skilling

Specialist support to projects:

-Guide the effort towards successful projects and system maintenance

Drive customer centricity:

-Identify delivery constraints, notify immediately and escalate where required

Position Specific Outputs

To manage the process of calls being logged and queries resolved to ensure overall client satisfaction that is managing the third party vendors

Contribute towards the annual budget by providing relevant and timely information regarding hardware and software requirements.

To effectively manage the third party vendors and the Schedulers, in order to maximize capacity and ensure excellent service delivery.

To manage third party vendors through effective relationship management to ensure that service provided to the business is delivered in accordance

with the set SLA; escalate any issues within a timely manner.

To liaise and manage the expectations of internal engineers to meet customer demands on an ongoing basis.

Engage with third party/vendors/business regarding solution designs and implementations

Testing inputs into solution designs

Qualification and Experience

• 7 years Infrastructure/data centre/Hosting and storage management experience
• 5 years VMware experience
• 5 years backup and recovery experience
• 5 years Third Party/Vendor Management experience
• 3 years People Management experience
• Information Technology related degree and certification on relevant Information Technology systems

Competency Requirements

Attributes

-Ownership: Make critical decisions based on what's right for AfroCentric and Customers -Owning operational decisions and knowing oneself

-Credibility: Lead with integrity and trust others as you would like to be trusted -Living the values and being transparent

-Entrepreneurship: Take chances to continuously improve our Customer's experiences -Driving operational efficiencies

-Influence: Engage with Customers and colleagues to advance the organisation's welfare -Making work happen

-Collaboration: Build work-related network and share knowledge with colleagues -Building networks

Knowledge

-Knowledge of IT systems and products

-Knowledge and application of processes and procedures

-Knowledge of scheme rules and contractual negotiations

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of line managers.

Our Commitment to Transformation

AfroCentric is committed to transformation and embracing diversity. Our Employment Equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

Should you not hear from us within a month of applying, consider your application unsuccessful.

Designation:

IT Infrastructure Manager | Waterfall, Midrand, Gauteng | Permanent

Category:

Information Technology

Job Level:

Professionally qualified and experienced specialists and mid-management

Posted by:

PSG Financial Services

Posted on:

23 Sep 2025

Reference Number:

POS08456

Closing date:

30-Oct-2025

Position Type:

Permanent

Location:

Waterfall Magwa Crescent

Overview:

VACANCY | IT INFRASTRUCTURE MANAGER | WATERFALL, MIDRAND, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

The Infrastructure Manager is responsible for the strategic planning, implementation, and operational management of PSG's hybrid IT infrastructure. This includes on-premises and cloud environments enabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage, Windows and Linux operating systems, and SQL Server databases. The role ensures high availability, performance, scalability, security, and continuity of the infrastructure supporting all PSG divisions.

• Develop and maintain PSG's infrastructure roadmap aligned with business goals.
• Lead infrastructure projects including upgrades, migrations, and capacity planning.
• Evaluate and recommend new technologies and solutions to improve efficiency and resilience.

• Oversee the management of Windows and Linux servers, Microsoft Azure, and on-premises data centres.
• Ensure seamless integration between cloud and on-prem environments.
• Manage virtualization platforms, storage systems, and backup solutions.

• Manage core network infrastructure including HP/Aruba switches, firewalls, and WAN/LAN connectivity.
• Ensure network performance, security, and redundancy across PSG locations.
• Collaborate with the Firewall Engineer and Security teams on perimeter and internal network controls.

• Maintain comprehensive infrastructure landscape documentation, including topology diagrams, system dependencies, and configuration records.
• Ensure documentation is up-to-date and accessible for audits, troubleshooting, and planning.
• Align documentation with CMDB standards and change management processes.

• Oversee procurement of desktop computers, monitors and peripherals.
• Manage the lifecycle of desktop hardware including deployment, maintenance, upgrades, and decommissioning.
• Maintain an accurate inventory of desktop assets, including tracking usage and replenishment.
• Coordinate with vendors and suppliers for warranty claims, replacements, and service agreements.
• Implement standards and policies for desktop configurations and user access.
• Monitor performance and usage trends to inform future procurement and support strategies.

• Ensure infrastructure compliance with PSG's security policies and regulatory requirements (POPIA, GDPR, FSCA, Joint Security Standard).
• Support patching, firmware updates, and vulnerability remediation.
• Collaborate with the Information Security Manager on risk mitigation and audit readiness.

• Oversee infrastructure monitoring, alerting, and performance tuning.
• Plan and execute hardware replacements, firmware updates, and preventative maintenance.
• Maintain accurate asset records in the Configuration Management Database (CMDB).

• Manage infrastructure-related incidents and service requests via JIRA Service Management.
• Participate in change advisory board (CAB) meetings and ensure proper documentation and testing of changes.
• Lead root cause analysis and post-incident reviews.

• Develop and maintain PSG's IT Continuity Plan, ensuring alignment with business continuity and disaster recovery strategies.
• Identify critical infrastructure components and ensure redundancy and failover capabilities.
• Conduct regular continuity testing, including backup restoration, failover simulations, and recovery drills.
• Collaborate with business units to define RTOs and RPOs for key systems.
• Ensure continuity documentation is integrated with landscape and operational documentation.

• Design and manage CI/CD pipelines for infrastructure deployments.
• Utilize JIRA DevOps tools to track deployments, automation tasks, and issue resolution.
• Collaborate with development teams to integrate infrastructure with application delivery workflows.
• Implement cloud-native monitoring and alerting solutions.

• Use Terraform, ARM templates, and Bicep for infrastructure provisioning and automation.
• Automate deployment and configuration across hybrid environments.
• Integrate IaC into CI/CD pipelines for consistent and repeatable infrastructure delivery.
• Maintain version control and documentation of infrastructure definitions.

• Oversee PSG's internet services, ensuring high availability and performance.
• Coordinate with service providers for connectivity issues and upgrades.
• Monitor bandwidth usage and implement optimization strategies.

• Manage AV systems for hybrid meetings and collaboration spaces.
• Ensure proper functioning and support for video conferencing equipment.
• Coordinate AV setups for internal and external events.

• Administer VoIP systems and mobile communication platforms.
• Integrate telephony services with Microsoft Teams and other collaboration tools.
• Monitor and maintain telephony infrastructure for reliability and cost-efficiency.

• Compile and manage departmental budgets for IT infrastructure.
• Approve vendor and service provider invoices related to infrastructure operations.
• Track and report on infrastructure spend, ensuring alignment with financial forecasts.

• Lead and mentor infrastructure engineers and support staff.
• Manage vendor relationships, contracts, and SLAs for infrastructure services and hardware.
• Coordinate with service providers for installations, maintenance, and escalations.

• Produce regular reports on infrastructure health, capacity, performance, and risk posture.
• Present insights and recommendations to IT leadership and governance committees.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of IT infrastructure experience, with 5+ years in a leadership role.
• Certifications: Microsoft Certified: Azure Solutions Architect or Administrator, Aruba Certified Switching Professional, Red Hat or Linux equivalent.
• Strong knowledge of HP servers, SAN storage, Windows/Linux OS, and SQL Server.
• Experience with hybrid cloud environments and Azure services.
• Experience in designing and executing IT continuity and disaster recovery plans, including conducting DR drills and ensuring alignment with business continuity frameworks.
• Familiarity with scripting (PowerShell, Bash) and automation tools.

• Microsoft 365 and SharePoint Online
• HP Synergy / Server Blade Infrastructure
• Storage Technologies – Preferable HPE and Fibre Channel
• Hyper-V and Hyper-V Clusters
• Failover Clusters for MS SQL Server
• IP Telephony
• Proficiency with various operating systems, windows, linux etc
• LAN/WAN/VPN Technology
• In-depth understanding of TCP/IP and internetworking with heterogeneous technologies
• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Docker, Kubernetes).
• Understanding of scripting and programming languages, including but not limited to PowerShell, Python, Perl, Bash, Java, PHP, etc.
• Technical documentation

• Strong leadership and problem-solving skills.
• Attention to detail
• Decision making
• Leadership
• Attention to detail
• Resilience
• Good verbal and written communication skills
• Time management skills
• Deadline driven

Candidates interested must apply here by no later than 30 October 2025 OR browse available PSG Careers vacancies

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit

Designation: IT Infrastructure Manager | Waterfall, Midrand, Gauteng | Permanent

Category: Information Technology

Job Level: Professionally qualified and experienced specialists and mid-management

Posted by: PSG Financial Services

Posted on: 23 Sep 2025

Reference Number: POS08456

Closing date: 30-Oct-2025

Position Type: Permanent

Location: Waterfall Magwa Crescent

Overview
VACANCY | IT INFRASTRUCTURE MANAGER | WATERFALL, MIDRAND, GAUTENG | PERMANENT
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job Description
The Infrastructure Manager is responsible for the strategic planning, implementation, and operational management of PSG's hybrid IT infrastructure. This includes on-premises and cloud environments enabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage, Windows and Linux operating systems, and SQL Server databases. The role ensures high availability, performance, scalability, security, and continuity of the infrastructure supporting all PSG divisions.

*Responsibilities:
Infrastructure Strategy & Planning *

• Develop and maintain PSG's infrastructure roadmap aligned with business goals.
• Lead infrastructure projects including upgrades, migrations, and capacity planning.
• Evaluate and recommend new technologies and solutions to improve efficiency and resilience.

*Hybrid Environment Management *

• Oversee the management of Windows and Linux servers, Microsoft Azure, and on-premises data centres.
• Ensure seamless integration between cloud and on-prem environments.
• Manage virtualization platforms, storage systems, and backup solutions.

*Network & Connectivity Oversight *

• Manage core network infrastructure including HP/Aruba switches, firewalls, and WAN/LAN connectivity.
• Ensure network performance, security, and redundancy across PSG locations.
• Collaborate with the Firewall Engineer and Security teams on perimeter and internal network controls.

*Landscape Documentation *

• Maintain comprehensive infrastructure landscape documentation, including topology diagrams, system dependencies, and configuration records.
• Ensure documentation is up-to-date and accessible for audits, troubleshooting, and planning.
• Align documentation with CMDB standards and change management processes.

*Desktop Computers *

• Oversee procurement of desktop computers, monitors and peripherals.
• Manage the lifecycle of desktop hardware including deployment, maintenance, upgrades, and decommissioning.
• Maintain an accurate inventory of desktop assets, including tracking usage and replenishment.
• Coordinate with vendors and suppliers for warranty claims, replacements, and service agreements.
• Implement standards and policies for desktop configurations and user access.
• Monitor performance and usage trends to inform future procurement and support strategies.

*Security & Compliance *

• Ensure infrastructure compliance with PSG's security policies and regulatory requirements (POPIA, GDPR, FSCA, Joint Security Standard).
• Support patching, firmware updates, and vulnerability remediation.
• Collaborate with the Information Security Manager on risk mitigation and audit readiness.

*Monitoring, Maintenance & Lifecycle Management *

• Oversee infrastructure monitoring, alerting, and performance tuning.
• Plan and execute hardware replacements, firmware updates, and preventative maintenance.
• Maintain accurate asset records in the Configuration Management Database (CMDB).

*Incident & Change Management *

• Manage infrastructure-related incidents and service requests via JIRA Service Management.
• Participate in change advisory board (CAB) meetings and ensure proper documentation and testing of changes.
• Lead root cause analysis and post-incident reviews.

*IT Continuity Responsibilities *

• Develop and maintain PSG's IT Continuity Plan, ensuring alignment with business continuity and disaster recovery strategies.
• Identify critical infrastructure components and ensure redundancy and failover capabilities.
• Conduct regular continuity testing, including backup restoration, failover simulations, and recovery drills.
• Collaborate with business units to define RTOs and RPOs for key systems.
• Ensure continuity documentation is integrated with landscape and operational documentation.

*Cloud Integration and DevOps *

• Design and manage CI/CD pipelines for infrastructure deployments.
• Utilize JIRA DevOps tools to track deployments, automation tasks, and issue resolution.
• Collaborate with development teams to integrate infrastructure with application delivery workflows.
• Implement cloud-native monitoring and alerting solutions.

*Infrastructure as Code (IaC) *

• Use Terraform, ARM templates, and Bicep for infrastructure provisioning and automation.
• Automate deployment and configuration across hybrid environments.
• Integrate IaC into CI/CD pipelines for consistent and repeatable infrastructure delivery.
• Maintain version control and documentation of infrastructure definitions.

*Internet Connectivity *

• Oversee PSG's internet services, ensuring high availability and performance.
• Coordinate with service providers for connectivity issues and upgrades.
• Monitor bandwidth usage and implement optimization strategies.

*Audio Visual *

• Manage AV systems for hybrid meetings and collaboration spaces.
• Ensure proper functioning and support for video conferencing equipment.
• Coordinate AV setups for internal and external events.

*Telephony *

• Administer VoIP systems and mobile communication platforms.
• Integrate telephony services with Microsoft Teams and other collaboration tools.
• Monitor and maintain telephony infrastructure for reliability and cost-efficiency.

*Financial Management *

• Compile and manage departmental budgets for IT infrastructure.
• Approve vendor and service provider invoices related to infrastructure operations.
• Track and report on infrastructure spend, ensuring alignment with financial forecasts.

*Team Leadership & Vendor Management *

• Lead and mentor infrastructure engineers and support staff.
• Manage vendor relationships, contracts, and SLAs for infrastructure services and hardware.
• Coordinate with service providers for installations, maintenance, and escalations.

*Operational Reporting *

• Produce regular reports on infrastructure health, capacity, performance, and risk posture.
• Present insights and recommendations to IT leadership and governance committees.

*Minimum requirements: *

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of IT infrastructure experience, with 5+ years in a leadership role.
• Certifications: Microsoft Certified: Azure Solutions Architect or Administrator, Aruba Certified Switching Professional, Red Hat or Linux equivalent.
• Strong knowledge of HP servers, SAN storage, Windows/Linux OS, and SQL Server.
• Experience with hybrid cloud environments and Azure services.
• Experience in designing and executing IT continuity and disaster recovery plans, including conducting DR drills and ensuring alignment with business continuity frameworks.
• Familiarity with scripting (PowerShell, Bash) and automation tools.

*Experience in the following technologies and concepts: *

• Microsoft 365 and SharePoint Online
• HP Synergy / Server Blade Infrastructure
• Storage Technologies – Preferable HPE and Fibre Channel
• Hyper-V and Hyper-V Clusters
• Failover Clusters for MS SQL Server
• IP Telephony
• Proficiency with various operating systems, windows, linux etc
• LAN/WAN/VPN Technology
• In-depth understanding of TCP/IP and internetworking with heterogeneous technologies
• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Docker, Kubernetes).
• Understanding of scripting and programming languages, including but not limited to PowerShell, Python, Perl, Bash, Java, PHP, etc.
• Technical documentation

*Competencies required: *

• Strong leadership and problem-solving skills.
• Attention to detail
• Decision making
• Leadership
• Attention to detail
• Resilience
• Good verbal and written communication skills
• Time management skills
• Deadline driven

*How to apply: *
Candidates interested must apply here by no later than 30 October 2025 OR browse available PSG Careers vacancies .

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit

• The desired candidate will be required to perform the following which may not be limited to:
• Manage and lead the IT Support service providers
• Oversee the resolution of technical issues
• Ensure the smooth operation of IT services
• Develop and implement IT support policies and procedures
• Monitor system performance and ensure compliance with industry standards
• Ensure the security and integrity of IT systems
• Prepare and present reports on IT support activities
• Implement and manage IT support tools and software
• Conduct regular performance reviews of IT support service providers
• Handle escalated IT support issues
• Plan and execute IT support projects.
• Provide first-line support for laptops, video and web conferences, & file sharing solutions
• IT front desk support
• Install, configure, and troubleshoot hardware and software issues
• Set up and manage wireless networks, ensuring reliable connectivity
• Diagnose and resolve network problems, monitor network performance
• Create, modify, and delete user accounts in Active Directory
• Plan and execute backup strategies to ensure data integrity and availability
• Train employees on IT systems and provide user manuals
• Contribute to IT department knowledge management initiatives
• Support for Syspro upgrade project, working with remote IT staff, including change implementation and testing
• Collaborate with other departments to support overall business objectives
• Ensure seamless integration of IT systems across all departments
• Stay current with emerging technologies and industry trends
• Manage the ERP and other software packages including VIP Payroll System, Uniclox Biometric Access Control System, Pastel etc.

• Relevant BCom Degree in IT from a reputable institution
• Experience with Syspro (advantageous) or similar ERP system (critical)
• 5 years relevant and proven work experience, preferably within the FMCG sector
• Experience in a managerial role.
• Strong knowledge of IT support processes and best practices.
• Experience with IT support tools and software
• Excellent verbal and written communication skills
• Ability to work in fast-paced and driven company environment