452 Infrastructure jobs in South Africa

Join to apply for the Infrastructure Engineer – Cloud Infrastructure role at Magic Orange 3 days ago Be among the first 25 applicants Join to apply for the Infrastructure Engineer – Cloud Infrastructure role at Magic Orange Get AI-powered advice on this job and more exclusive features. Magic Orange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (Saa S) provider in a high-growth phase. Our mission is to empower individuals and organizations, enhancing their value through our innovative software solutionsLocation: Durban - Kwa Zulu Natal, South AfricaPosition SummaryExecute tasks related to Magic Orange's IT infrastructure, assist in the operational layer of our Saa S platform estate, and ensure security governance. Provide operational resilience, secure cloud usage, and consistent IT support across a globally distributed, hybrid workforce.Key ResponsibilitiesCloud Infrastructure & Saa S OperationsOversee and optimize the suite of Saa S platforms and operational tools used across the business to ensure seamless day-to-day functionality, efficiency, and support for all users. Maintain end-user computing, network operations, and endpoint protection to ensure operational continuity and user satisfaction. Implement tooling, automation, and remote support models for globally distributed and hybrid workforces. Administer Microsoft Entra ID, including provisioning, monitoring, and performance optimization. Azure Governance & ComplianceConfigure and maintain Azure Policy, Blueprints, and Compliance Manager to align with ISO 27001, GDPR, POPIA, SOC II, and other regulatory frameworks. Create dashboards and evidence packs for auditors, executives, and clients, automating compliance reporting and remediation tasks. ISMS & Security Framework OwnershipCollaborate with the CISO Office on maintaining and enhancing the ISO 27001 ISMS, including contributing technical input for the Statement of Applicability and participating in internal/external audits as needed. Ensure IT infrastructure and cloud tooling align with the compliance goals set for ISO 27001, SOC 2, POPIA, and GDPR. Support the CISO in conducting risk assessments related to infrastructure and Saa S operations and contribute to the IT-specific entries in the centralized risk register. Identity & Access ManagementImplement and maintain identity services and access controls (e.g. RBAC, MFA, PIM) in accordance with IAM policies and governance. Enforce least-privilege access via automated policy enforcement and periodic reviews. Saa S Licensing & Software Asset ManagementManage Microsoft EA/CSP and other enterprise Saa S subscriptions. Develop and maintain a licensing compliance framework and optimize cost forecasting. Incident Response & ResilienceExecute incident response procedures under the direction of the CISO Office, coordinate with partners on infrastructure-related aspects, and implement technical corrective actions post-incident. Conduct post-incident investigations and implement corrective actions. People & Vendor ManagementCollaborate with MSPs, security partners, and Saa S vendors. Ensure cost-efficiency across infrastructure and tooling. Cross-Functional CollaborationWork with Product, Finance, HR, and Engineering teams to align IT operations with strategic business goals. Present technical KPIs, risks, and compliance status to non-technical executives and client stakeholders. IT Operations & Support ResponsibilitiesHandle issues with screens, docking stations, laptops, and printers, as well as provide necessary cords. Set up workstations, perform hardware upgrades (RAM, batteries), and manage cables. Manage the employee onboarding process, conduct access audits, and update general user information in systems like Microsoft Teams and email. Required Skills & Experience6–8 years in IT infrastructure, Saa S operations, or IT security. Diploma/Degree in IT. 3+ years working with Microsoft Azure environments. Proven experience with distributed teams, Saa S platforms, and remote support operations. Demonstrated involvement in ISO 27001, SOC 2, or GDPR/POPIA compliance programs. Strong knowledge of firewall/router technologies and network security concepts Proficiency with administrating Windows OS and Servers. Experience with Active Directory (Entra ID), DNS/DHCP Microsoft Exchange, Office365, Microsoft Intune, Microsoft Defender365 experience is desired. Hands-on experience with monitoring and diagnostic tools Experience supporting on-prem and Azure-hosted environments Ability to troubleshoot and resolve complex infrastructure issues independently Preferred QualificationsRelevant IT certifications (e.g., Comp TIA, Microsoft, Cisco). Familiarity with ITSM and ISMS platforms. Multi-cloud awareness (Azure, AWS, GCP). Join us at Magic Orange and help shape the future of IT Financial Management and Fin Ops Software by ensuring our customers achieve the highest levels of satisfaction and success.Magic Orange is an equal opportunity employer, committed to promoting diversity and inclusion in the workplace. We value and appreciate the diverse contributions and perspectives of all our employees. Seniority level Seniority level Mid-Senior level Employment type Employment type Other Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Magic Orange by 2x Sign in to set job alerts for “Infrastructure Engineer” roles. Durban, Kwa Zulu-Natal, South Africa 2 days ago Durban, Kwa Zulu-Natal, South Africa 3 days ago Principal IT Infrastructure and Network Engineer Durban, Kwa Zulu-Natal, South Africa 3 days ago Durban, Kwa Zulu-Natal, South Africa 2 days ago Senior Building Infrastructure Engineer at Takora Durban, Kwa Zulu-Natal, South Africa 1 month ago Durban, Kwa Zulu-Natal, South Africa 2 days ago Civil Engineer (Building & Infrastructure) at Takora Durban, Kwa Zulu-Natal, South Africa 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Overview

Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on a collaborative, sustainable, inclusive culture and performance.

What you will be doing

• Manage a global, hybrid infrastructure on a daily basis to ensure optimal performance, security, and uptime.
• Maintain and run IT security systems and processes to protect sensitive data and minimize the risk of breaches.
• Continuously identify and implement best practices and technical improvements to optimize the infrastructure and enhance its security posture.
• Provide high-level (3rd/4th line) technical support for complex issues to both the Technology team and the wider business.
• Actively participate in critical technical processes like disaster recovery and penetration testing, addressing any issues that arise.
• Research, recommend, and implement new technologies to improve overall infrastructure and security.

What our client is looking for

• A relevant tertiary qualification would be beneficial
• Relevant IT certifications would also be ideal (e.g., Microsoft, CompTIA, ISC, etc.)
• 5+ years of hands-on experience in a system administration or infrastructure management role, preferably in the financial services industry.
• Possesses a broad and deep understanding of IT fundamentals.
• Hands-on experience in system implementation and providing high-level (3rd/4th line) technical support.
• Experience with the full Microsoft stack, including both on-premise and cloud environments like Azure and Office 365.
• Strong experience in multi-site networking, including firewalls, switching, TCP/IP, DNS, and DHCP.
• Experience managing both physical and virtual data center environments.
• A solid understanding of technical and data security concepts, including Microsoft Defender and identity management.
• Proven ability to effectively troubleshoot issues and propose solutions, working proactively and independently.
• Proficient in scripting for infrastructure administration, including languages like PowerShell, KQL, and Terraform.
• Willing to work outside of regular hours for maintenance or incidents, and possesses strong interpersonal and communication skills.

Job ID

J

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

#J-18808-Ljbffr

The role
We are looking for exceptional engineers to join our growing team. We’re writing world-class Software for financial institutions, and we are offering a genuine opportunity to get your hands on our cutting-edge tech and grow with the company.


The infrastructure team
Our infrastructure team is a small, closely knit team of highly professional infrastructure and security engineers who are responsible for all the SaaS platforms we operate, plus working closely with those customers who host our Platform themselves. They care deeply about best practice and work well together.


About our client
We are the market-leading FATCA and CRS Validation platform that is revolutionizing the way that financial institutions of all types manage FATCA, CRS, and QI compliance. Our fully automated platform is being used at scale by the world’s largest and most sophisticated financial
institutions to revolutionize their customers’ experience and compliance.

Our Platform is the most automated of any in-house or commercially available tax operations solution, delivering the highest return on investment and fastest deployment. It validates FATCA and CRS forms in all formats, saving our clients costs and time, reducing their
risk, and radically improving their customer and investor experience.

We are growing very fast and have a very diverse and supportive team. Our team is our family, we want you to stay with us for the long term and grow with us. We live by our core fundamentals:

Teamwork and Collaboration | Ownership | Customers | Professional Standards




Requirements

Experience/skills we are looking for:

• Primary skills: GCP, AWS, Kubernetes, Docker, Network Security
  
• GCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc.
  
• AWS Cloud Service management, e.g., EC2, EKS, RDS, etc.
  
• Linux OS server management
  
• Windows OS server management
  
• NGINX management and configuration
  
• Proven Kubernetes experience
  
• Google Cloud Service management, GKS, Secret Management, etc.
  
• Experienced in scripting languages such as PowerShell
  
• Information security, including ISO27001
  
• Working with network security services, IPS, IDS, and firewalls
  
• Windows network management
  
• VPN management
  
• Domain setup and management
  
• Exposure to integration projects with large Banks
  
• CI/CD pipeline setup/management
  
• Secondary skills: PowerShell, Terraform, IAM
  
  

About you

• You are self-motivated and genuinely care about the success of our product
  
• You have an analytical mindset and are proactive in solving problems
  
• You love working collaboratively and as part of a close-knit team
  
• You care about adopting best practices and know how to deliver results efficiently
  
• Your attention to detail is next level, and you are meticulous about quality
  
• You love learning, and every day is a school day!
  

Benefits

Location: Fully Remote
UK Working Hours: 9 am - 5:30 pm

Why work for our client?

• Share options
  
• Learning and development opportunities (e.g., Pluralsight)
  
• Flexible working
  
• Innovation time to research new technologies and tools
  
• Collaborative working environment
  

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at Talent Shore by 2x

Sign in to set job alerts for “Infrastructure Engineer” roles.

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 1 month ago

Embedded Linux Field Engineer for Devices/IoT

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 3 days ago

System Software Engineer - GCC/LLVM compiler, tooling, and ecosystem

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 2 months ago

Linux Cryptography and Security Engineer

Cape Town, Western Cape, South Africa 3 days ago

CLOUD ENGINEER (Data Ops and Analytical Workflows)

City of Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 2 months ago

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 4 days ago

Golang System Software Engineer - Containers / Virtualisation

Cape Town, Western Cape, South Africa 3 days ago

Software Engineer - Data Infrastructure - Kafka

Cape Town, Western Cape, South Africa 3 days ago

Software Engineer - Data Infrastructure - OpenSearch/ElasticSearch

Cape Town, Western Cape, South Africa 3 days ago

Software Architect - Containers / Virtualisation

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 1 month ago

Embedded Linux Senior Software Engineer - Optimisation

Cape Town, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 1 month ago

Ubuntu Linux Kernel Engineer - Silicon Enablement

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 3 days ago

Senior Ubuntu Embedded IoT System Engineer

Cape Town, Western Cape, South Africa 5 months ago

Python and Kubernetes Software Engineer - Data, AI/ML & Analytics

Cape Town, Western Cape, South Africa 6 months ago

Senior Site Reliability / Gitops Engineer

Cape Town, Western Cape, South Africa 3 days ago

Software Engineer - packaging - optimize Ubuntu Server for public clouds

Cape Town, Western Cape, South Africa 3 days ago

Software Engineer - packaging - optimize Ubuntu Server for public clouds

Cape Town, Western Cape, South Africa 2 months ago

C++/Rust Graphics and Windowing System Software Engineer - Mir

Cape Town, Western Cape, South Africa 6 days ago

Software Engineer - packaging - optimize Ubuntu Server for public clouds

Cape Town, Western Cape, South Africa 2 months ago

Software Engineer - packaging - optimize Ubuntu Server for public clouds

Cape Town, Western Cape, South Africa 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Job Overview

Managing the day-to-day IT operations 24/7, ensuring Client SLA’s are met with regards to services and delivery, and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault/request queue below the set maximum target and being a role model while setting an example for the desired standards of conduct, leadership, integrity, and professionalism at all times.

Duties & Responsibilities

• Plan and implement moves, adds, changes, and deletions to support the IT infrastructure.
• Responsible for maintaining information on purchases for the assets registry.
• Implement network security at levels set by corporate standards.
• Anticipate difficulties or problems relating to IT and ensure that contingency plans are in place.
• Work with the IT team to implement and support internal IT systems and proactively address IT change requests from stakeholders.
• Interact constructively with internal clients at all levels to help resolve IT-related issues and provide timely answers through effective implementation of helpdesk and application software.
• Administer and maintain the company’s IT infrastructure and manage all telephone changes.
• Manage day-to-day internal and external client interactions.
• Oversee all helpdesk activities for the location.
• Respond to and resolve escalated Helpdesk issues.
• Manage day-to-day activities of the IT Team.
• Ensure that company IT assets are maintained according to company standards.
• Manage the administration and maintenance of computer stations and software for the company’s training programs and training facilities and provide proactive support.
• Manage troubleshooting, system backups, archiving, disaster recovery, and provide expert support while identifying opportunities for improvements.
• Provide the financial department with IT financial information and manage the purchasing of all software, hardware, and other IT supplies within budget constraints.
• Facilitate the motivation and development of the team by aligning project tasks with team members' career interests while attaining goals and giving feedback on performance.
• Manage IT suppliers and SLAs.
• Perform any other duties consistent with the position of ICT Team Leader.
• Identify opportunities for improvement and make constructive suggestions for change.
• Maintain information on purchases for the assets registry.
• Manage key supplier relationships, costing, and SLAs.
• Communicate with the Management Team and all other levels within the business.
• Provide regular updates to senior management during IT downtime.
• Play a vital role with clients, always being well-briefed and informative.
• Update as appropriate and maintain casual contacts for the good of the business.
• Attend and contribute to regular team meetings to discuss and resolve departmental issues and challenges.
• Remain at the forefront of emerging industry practices and continually investigate IT technologies.
• Identify opportunities for improvement and make constructive suggestions for change.

Desired Experience & Qualifications

• Degree in a relevant discipline or equivalent relevant work experience.
• 5 years of experience in a senior/team lead IT role (preferably in the contact service centre industry: in-house centre within airline industry or international customer care outsourcing provider) advantageous.
• MCSE, CCNA certificate, and ITIL qualification required.
• Advanced knowledge of the following Systems: Windows 2003 and 2008 Server, Cisco Systems, VMware, Exchange 2003, Soft Grid 4.1 or later, System Centre Configuration Manager (SCCM).
• Advanced knowledge of Networking concepts: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, MPLS.
• Web Technologies would be advantageous.
• Well-developed knowledge of Telephony applications and concepts.
• Well-developed knowledge of the Genesys Suite of products is an advantage.

Proven track record of organisational and planning skills is essential.

#J-18808-Ljbffr

ENVIRONMENT:A leading cloud Contact Center and CRM solutions provider in Southern Africa is hiring an Infrastructure Engineer to maintain and expand its cloud infrastructure. Responsibilities include architecture design, system testing, security management, and second-line support. Requirements include a National Diploma in Information Technology, Microsoft Server Certification, and Linux Certification.DUTIES:Infrastructure Maintenance including system performance monitoring, system backups, and proactive PROBLEM management. Infrastructure Projects including planning, testing, and execution of new builds/upgrades/updates/moves and changes. Infrastructure Support including troubleshooting and incident resolution for tickets escalated by 1st Line Engineers. This includes escalation to Upstream Vendors. Infrastructure Change Control, including planning, submission, and execution of all changes agreed to as per published Change Control Processes. Infrastructure Administration including creation and maintenance of documentation as and when required including but not limited to Architecture diagrams, maintenance schedules, support documentation and version control registers. IT Management including asset registration, equipment version control, equipment configuration to agreed standards, and general IT support for users. PROBLEM Management to proactively identify solutions to recurring or known issues to minimize the impact on services. 24 x 7 x 365 support of their Infrastructure. REQUIREMENTS:Qualifications Required: National Diploma in Information Technology or equivalent Degree/Diploma Microsoft Server Certification (2012 R2, 2016 and 2019 Administrator) Linux Certification (Linux Certified Professional or similar) Qualifications Advantageous: Security+ Certification Microsoft SQL Certification Experience and Skills required Dell SAN/Server Administration VOIP / SIP Networking / Diagnostic / Wireshark Windows Clustering and Windows Servers (2012, 2016 and 2019) Backup and Recovery Internet Information Services (IIS) Nagios and Monitoring Linux (Ubuntu) Helpdesk and Support Experience Technical Problem Solving VMware v Sphere / ESXi Disaster Recovery/Risk Management Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous, not required Asterix - Advantageous, not required Nginx - Advantageous, not required While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. COMMENTS:When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here(URL Removed) e-mail a Word copy of your CV to (Email Address Removed) and mention the reference number of the job.Desired Skills: Infrastructure Manager CPT #J-18808-Ljbffr

The roleWe are looking for exceptional engineers to join our growing team. We’re writing world-class Software for financial institutions, and we are offering a genuine opportunity to get your hands on our cutting-edge tech and grow with the company.The infrastructure teamOur infrastructure team is a small, closely knit team of highly professional infrastructure and security engineers who are responsible for all the Saa S platforms we operate, plus working closely with those customers who host our Platform themselves. They care deeply about best practice and work well together.About our clientWe are the market-leading FATCA and CRS Validation platform that is revolutionizing the way that financial institutions of all types manage FATCA, CRS, and QI compliance. Our fully automated platform is being used at scale by the world’s largest and most sophisticated financialinstitutions to revolutionize their customers’ experience and compliance.Our Platform is the most automated of any in-house or commercially available tax operations solution, delivering the highest return on investment and fastest deployment. It validates FATCA and CRS forms in all formats, saving our clients costs and time, reducing theirrisk, and radically improving their customer and investor experience.We are growing very fast and have a very diverse and supportive team. Our team is our family, we want you to stay with us for the long term and grow with us. We live by our core fundamentals:Teamwork and Collaboration | Ownership | Customers | Professional StandardsRequirementsExperience/skills we are looking for:Primary skills: GCP, AWS, Kubernetes, Docker, Network SecurityGCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc.AWS Cloud Service management, e.g., EC2, EKS, RDS, etc.Linux OS server managementWindows OS server managementNGINX management and configurationProven Kubernetes experienceGoogle Cloud Service management, GKS, Secret Management, etc.Experienced in scripting languages such as Power ShellInformation security, including ISO27001Working with network security services, IPS, IDS, and firewallsWindows network managementVPN managementDomain setup and managementExposure to integration projects with large BanksCI/CD pipeline setup/managementSecondary skills: Power Shell, Terraform, IAM About youYou are self-motivated and genuinely care about the success of our productYou have an analytical mindset and are proactive in solving problemsYou love working collaboratively and as part of a close-knit teamYou care about adopting best practices and know how to deliver results efficientlyYour attention to detail is next level, and you are meticulous about qualityYou love learning, and every day is a school day! BenefitsLocation: Fully RemoteUK Working Hours: 9 am - 5:30 pmWhy work for our client?Share optionsLearning and development opportunities (e.g., Pluralsight)Flexible workingInnovation time to research new technologies and toolsCollaborative working environment Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Other Industries Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Talent Shore by 2x Sign in to set job alerts for “Infrastructure Engineer” roles. Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 1 month ago Embedded Linux Field Engineer for Devices/Io T Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 3 days ago System Software Engineer - GCC/LLVM compiler, tooling, and ecosystem Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 2 months ago Linux Cryptography and Security Engineer Cape Town, Western Cape, South Africa 3 days ago CLOUD ENGINEER (Data Ops and Analytical Workflows) City of Cape Town, Western Cape, South Africa 3 weeks ago Cape Town, Western Cape, South Africa 2 months ago Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 4 days ago Golang System Software Engineer - Containers / Virtualisation Cape Town, Western Cape, South Africa 3 days ago Software Engineer - Data Infrastructure - Kafka Cape Town, Western Cape, South Africa 3 days ago Software Engineer - Data Infrastructure - Open Search/Elastic Search Cape Town, Western Cape, South Africa 3 days ago Software Architect - Containers / Virtualisation Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 1 month ago Embedded Linux Senior Software Engineer - Optimisation Cape Town, Western Cape, South Africa 1 month ago Cape Town, Western Cape, South Africa 3 weeks ago Cape Town, Western Cape, South Africa 1 month ago Ubuntu Linux Kernel Engineer - Silicon Enablement Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 3 days ago Senior Ubuntu Embedded Io T System Engineer Cape Town, Western Cape, South Africa 5 months ago Python and Kubernetes Software Engineer - Data, AI/ML & Analytics Cape Town, Western Cape, South Africa 6 months ago Senior Site Reliability / Gitops Engineer Cape Town, Western Cape, South Africa 3 days ago Software Engineer - packaging - optimize Ubuntu Server for public clouds Cape Town, Western Cape, South Africa 3 days ago Software Engineer - packaging - optimize Ubuntu Server for public clouds Cape Town, Western Cape, South Africa 2 months ago C++/Rust Graphics and Windowing System Software Engineer - Mir Cape Town, Western Cape, South Africa 6 days ago Software Engineer - packaging - optimize Ubuntu Server for public clouds Cape Town, Western Cape, South Africa 2 months ago Software Engineer - packaging - optimize Ubuntu Server for public clouds Cape Town, Western Cape, South Africa 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Job Overview Managing the day-to-day IT operations 24/7, ensuring Client SLA’s are met with regards to services and delivery, and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault/request queue below the set maximum target and being a role model while setting an example for the desired standards of conduct, leadership, integrity, and professionalism at all times. Duties & Responsibilities Plan and implement moves, adds, changes, and deletions to support the IT infrastructure. Responsible for maintaining information on purchases for the assets registry. Implement network security at levels set by corporate standards. Anticipate difficulties or problems relating to IT and ensure that contingency plans are in place. Work with the IT team to implement and support internal IT systems and proactively address IT change requests from stakeholders. Interact constructively with internal clients at all levels to help resolve IT-related issues and provide timely answers through effective implementation of helpdesk and application software. Administer and maintain the company’s IT infrastructure and manage all telephone changes. Manage day-to-day internal and external client interactions. Oversee all helpdesk activities for the location. Respond to and resolve escalated Helpdesk issues. Manage day-to-day activities of the IT Team. Ensure that company IT assets are maintained according to company standards. Manage the administration and maintenance of computer stations and software for the company’s training programs and training facilities and provide proactive support. Manage troubleshooting, system backups, archiving, disaster recovery, and provide expert support while identifying opportunities for improvements. Provide the financial department with IT financial information and manage the purchasing of all software, hardware, and other IT supplies within budget constraints. Facilitate the motivation and development of the team by aligning project tasks with team members' career interests while attaining goals and giving feedback on performance. Manage IT suppliers and SLAs. Perform any other duties consistent with the position of ICT Team Leader. Identify opportunities for improvement and make constructive suggestions for change. Maintain information on purchases for the assets registry. Manage key supplier relationships, costing, and SLAs. Communicate with the Management Team and all other levels within the business. Provide regular updates to senior management during IT downtime. Play a vital role with clients, always being well-briefed and informative. Update as appropriate and maintain casual contacts for the good of the business. Attend and contribute to regular team meetings to discuss and resolve departmental issues and challenges. Remain at the forefront of emerging industry practices and continually investigate IT technologies. Identify opportunities for improvement and make constructive suggestions for change. Desired Experience & Qualifications Degree in a relevant discipline or equivalent relevant work experience. 5 years of experience in a senior/team lead IT role (preferably in the contact service centre industry: in-house centre within airline industry or international customer care outsourcing provider) advantageous. MCSE, CCNA certificate, and ITIL qualification required. Advanced knowledge of the following Systems: Windows 2003 and 2008 Server, Cisco Systems, VMware, Exchange 2003, Soft Grid 4.1 or later, System Centre Configuration Manager (SCCM). Advanced knowledge of Networking concepts: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, Vo IP, Qo S, MPLS. Web Technologies would be advantageous. Well-developed knowledge of Telephony applications and concepts. Well-developed knowledge of the Genesys Suite of products is an advantage. Proven track record of organisational and planning skills is essential. #J-18808-Ljbffr

The roleWe are looking for exceptional engineers to join our growing team. We’re writing world-class Software for financial institutions, and we are offering a genuine opportunity to get your hands on our cutting-edge tech and grow with the company.The infrastructure teamOur infrastructure team is a small, closely knit team of highly professional infrastructure and security engineers who are responsible for all the Saa S platforms we operate, plus working closely with those customers who host our Platform themselves. They care deeply about best practice and work well together.About our clientWe are the market-leading FATCA and CRS Validation platform that is revolutionizing the way that financial institutions of all types manage FATCA, CRS, and QI compliance. Our fully automated platform is being used at scale by the world’s largest and most sophisticated financialinstitutions to revolutionize their customers’ experience and compliance.Our Platform is the most automated of any in-house or commercially available tax operations solution, delivering the highest return on investment and fastest deployment. It validates FATCA and CRS forms in all formats, saving our clients costs and time, reducing theirrisk, and radically improving their customer and investor experience.We are growing very fast and have a very diverse and supportive team. Our team is our family, we want you to stay with us for the long term and grow with us. We live by our core fundamentals:Teamwork and Collaboration | Ownership | Customers | Professional StandardsRequirementsExperience/skills we are looking for:Primary skills: GCP, AWS, Kubernetes, Docker, Network SecurityGCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc.AWS Cloud Service management, e.g., EC2, EKS, RDS, etc.Linux OS server managementWindows OS server managementNGINX management and configurationProven Kubernetes experienceGoogle Cloud Service management, GKS, Secret Management, etc.Experienced in scripting languages such as Power ShellInformation security, including ISO27001Working with network security services, IPS, IDS, and firewallsWindows network managementVPN managementDomain setup and managementExposure to integration projects with large BanksCI/CD pipeline setup/managementSecondary skills: Power Shell, Terraform, IAM About youYou are self-motivated and genuinely care about the success of our productYou have an analytical mindset and are proactive in solving problemsYou love working collaboratively and as part of a close-knit teamYou care about adopting best practices and know how to deliver results efficientlyYour attention to detail is next level, and you are meticulous about qualityYou love learning, and every day is a school day! BenefitsLocation: Fully RemoteUK Working Hours: 9 am - 5:30 pmWhy work for our client?Share optionsLearning and development opportunities (e.g., Pluralsight)Flexible workingInnovation time to research new technologies and toolsCollaborative working environment Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Other Industries Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Talent Shore by 2x Sign in to set job alerts for “Infrastructure Engineer” roles. Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 1 month ago Embedded Linux Field Engineer for Devices/Io T Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 3 days ago System Software Engineer - GCC/LLVM compiler, tooling, and ecosystem Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 2 months ago Linux Cryptography and Security Engineer Cape Town, Western Cape, South Africa 3 days ago CLOUD ENGINEER (Data Ops and Analytical Workflows) City of Cape Town, Western Cape, South Africa 3 weeks ago Cape Town, Western Cape, South Africa 2 months ago Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 4 days ago Golang System Software Engineer - Containers / Virtualisation Cape Town, Western Cape, South Africa 3 days ago Software Engineer - Data Infrastructure - Kafka Cape Town, Western Cape, South Africa 3 days ago Software Engineer - Data Infrastructure - Open Search/Elastic Search Cape Town, Western Cape, South Africa 3 days ago Software Architect - Containers / Virtualisation Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 1 month ago Embedded Linux Senior Software Engineer - Optimisation Cape Town, Western Cape, South Africa 1 month ago Cape Town, Western Cape, South Africa 3 weeks ago Cape Town, Western Cape, South Africa 1 month ago Ubuntu Linux Kernel Engineer - Silicon Enablement Cape Town, Western Cape, South Africa 3 days ago Cape Town, Western Cape, South Africa 3 days ago Senior Ubuntu Embedded Io T System Engineer Cape Town, Western Cape, South Africa 5 months ago Python and Kubernetes Software Engineer - Data, AI/ML & Analytics Cape Town, Western Cape, South Africa 6 months ago Senior Site Reliability / Gitops Engineer Cape Town, Western Cape, South Africa 3 days ago Software Engineer - packaging - optimize Ubuntu Server for public clouds Cape Town, Western Cape, South Africa 3 days ago Software Engineer - packaging - optimize Ubuntu Server for public clouds Cape Town, Western Cape, South Africa 2 months ago C++/Rust Graphics and Windowing System Software Engineer - Mir Cape Town, Western Cape, South Africa 6 days ago Software Engineer - packaging - optimize Ubuntu Server for public clouds Cape Town, Western Cape, South Africa 2 months ago Software Engineer - packaging - optimize Ubuntu Server for public clouds Cape Town, Western Cape, South Africa 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

About our client: Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance.What you will be doing: Manage a global, hybrid infrastructure on a daily basis to ensure optimal performance, security, and uptime.Maintain and run IT security systems and processes to protect sensitive data and minimize the risk of breaches.Continuously identify and implement best practices and technical improvements to optimize the infrastructure and enhance its security posture.Provide high-level (3rd/4th line) technical support for complex issues to both the Technology team and the wider business.Actively participate in critical technical processes like disaster recovery and penetration testing, addressing any issues that arise.Research, recommend, and implement new technologies to improve overall infrastructure and security.What our client is looking for: A relevant tertiary qualification would be beneficialRelevant IT certifications would also be ideal (e.g., Microsoft, CompTIA, ISC, etc.)5+ years of hands-on experience in a system administration or infrastructure management role, preferably in the financial services industry.Possesses a broad and deep understanding of IT fundamentals.Hands-on experience in system implementation and providing high-level (3rd/4th line) technical support.Experience with the full Microsoft stack, including both on-premise and cloud environments like Azure and Office 365.Strong experience in multi-site networking, including firewalls, switching, TCP/IP, DNS, and DHCP.Experience managing both physical and virtual data center environments.A solid understanding of technical and data security concepts, including Microsoft Defender and identity management.Proven ability to effectively troubleshoot issues and propose solutions, working proactively and independently.Proficient in scripting for infrastructure administration, including languages like PowerShell, KQL, and Terraform.Willing to work outside of regular hours for maintenance or incidents, and possesses strong interpersonal and communication skills.Job ID: J For a more comprehensive list of opportunities that we have on offer, do visit our website - Engineer, IT Security, System Administration, Financial Services, Microsoft Stack, Azure, Office 365, Networking, Data Center, PowerShell, KQL, Terraform