37 Information Manager jobs in South Africa
Information Security Manager
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Job Description
- Who we're looking for: An experienced Information Security Manager to lead the implementation and ongoing maturity of our Information Security Management System (ISMS), ensure alignment with ISO 27001:2022, and manage risk across the business.
- The challenge: To own the ISMS documentation and audit programme, coordinate internal and external audits, oversee the risk register, and support internal teams on policy compliance and security awareness.
- Where you'll work: This role will be based in Cape Town, you'll be part of our global team, collaborating with colleagues and serving customers across the UK, USA, Australia, South Africa, and beyond. Our hybrid approach offers flexibility with regular team connection in our Cape Town office.
The Tillo Difference
We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals.
We're the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India.
This role will be responsible for:
ISMS Ownership & Audit Readiness
Maintain and evolve the ISMS documentation and controls in line with ISO 27001:2022.
- Coordinate and lead internal audits (quarterly for TZ) and external certification audits.
- Write up audit findings and risk reports for SLT and the Board.
- Monitor ISMS KPIs and compliance metrics .
Risk Management
Own the company-wide risk register and associated documentation (excluding the risk framework itself).
- Support teams in identifying, assessing, and documenting risks.
- Track and ensure timely implementation of Risk Treatment Plans.
- Monitor and report on key risk metrics.
Incident & Corrective Action Management
Maintain the incident log, ensuring proper documentation, root cause analysis and closure.
- Drive corrective actions and improvements from internal/external audits and incidents.
Security Policy & Training
Maintain and develop ISO 27001-compliant security policies (non-Engineering).
- Coordinate business-wide security awareness training (e.g., KnowBe4).
- Champion InfoSec awareness and lead monthly security meetings.
Client & Vendor Security Assurance
Complete InfoSec and risk sections of client due diligence questionnaires.
- Support the development of a Trust Centre to streamline security responses.
What we're looking for
- 3+ years in an Information Security or Risk Management role with experience in ISO 27001 implementation and audits.
- A strong understanding of risk frameworks, internal controls, and compliance management.
- Experience with audit coordination and ISMS documentation.
- The ability to translate technical and regulatory language into business-friendly advice.
- Working knowledge of privacy, AML, and business continuity requirements.
- Familiarity with InfoSec tooling (e.g., Drata, Vanta, KnowBe4).
- Exceptional communication, reporting and organisational skills.
Benefits
We offer all our employees trust and empower our team to work with flexibility and autonomy. We're a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic offices, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:
- 21 days holiday per annum
- Retirement Fund (5%)
- Health insurance contribution
- Employee Incentive Scheme
- Hybrid Working
- Top spec equipment including laptop, mouse, keyboard, monitor
- Anniversary gifts
- Monthly breakfasts, drinks, snacks and events
- Team Learning & Development budget
Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world's leading businesses.
Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure.
Diversity, Equity, and Inclusion Statement
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation.
If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.
Information Technology Manager
Posted today
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Job Description
Our client, a leader in the manufacturing industry is seeking an experienced IT Manager to join their team based in Cato Ridge.
MINIMUM REQUIREMENTS
- Grade 12
- Bachelor's degree in information technology with a focus on business operations & management.
- Minimum 5 years in a senior role within a complex IT environment.
- Strong knowledge of business management and technical skills to drive solutions
- Hands-on experience with ERP projects (maintenance and utilization).
- Knowledge of innovative technologies: SD-WAN, Cybersecurity, IIoT, AI, etc.
- Familiarity with manufacturing processes and SAP S/4HANA ERP
MAIN JOB FUNCTIONS
- Manage the company/business unit IT portfolio and other affiliated units as assigned
- Drive Group IT plans in the business and align localized IT initiatives with company business
- plans
- Act as the key liaison with business units to deliver technology solutions, service
- management, risk management, and relationship management
- Enforce IT policies, cybersecurity, and compliance; localize group policies as required
- Oversee IT infrastructure (SD-WAN, LAN, servers, CCTV, telephony, end-user devices, and
- plant technologies
- Act as an ambassador between IT and other business departments, focusing on user
- experience.
- Analyze business requirements with departments to determine ERP and technology needs,
- liaising with Group IT for ecosystem alignment.
- Manage and coordinate local IT projects, application change requests, and product testing.
- Oversee procurement, cost-effective purchases, and lifecycle management of IT assets.
- Inspect, monitor, and upgrade IT systems to ensure functionality, efficiency, and business
- alignment.
- Develop and control the IT budget, reporting on expenditure
- Build and maintain strong vendor relationships, ensuring cost efficiency
Information Technology Manager
Posted today
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Job Description
Job Title:
IT Manager
Location:
Dreyersdal Farm, Bergvliet, Cape Town
Reports to:
Owner & Head of Brand & Marketing
Employment Type:
Full-time
About Perfect Hideaways
Perfect Hideaways curates an exclusive portfolio of extraordinary private homes. Each hideaway is selected for its distinctive character, architectural integrity and evocative location. We recently launched Perfect Hideaways Lifestyle online shop extending the opportunity to curate your own beautiful interiors and homes. Perfect Hideaways Real Estate,
Handpicked for their outstanding architecture and unsurpassed locations, our properties allow you to buy your dream lifestyle.
The Opportunity
This is a senior, full-time position reporting to the Head of Brand and Marketing. You will be expected to collaborate across various teams across all 3 companies in the umbrella. The IT Manager is responsible for overseeing and maintaining all technology systems and infrastructure at Perfect Hideaways. This role ensures the efficient, secure, and reliable operation of IT systems to support business performance, data protection, and service excellence across the organisation.
Key Responsibilities
IT Systems Management
- The primary responsibility of managing information technology and computer systems of Perfect Hideaways and all companies within the umbrella.
- Conducting regular system audits, assess the outcomes and present improvements.
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
- Plan, organize, control and evaluate IT and electronic data operations.
- Providing direction for internal IT team members and external IT related service providers.
- Act in alignment with user needs and system functionality to contribute to organizational policy.
Security and Compliance
- Ensure security of data, network access and backup systems.
- Identify problematic areas and implement strategic solutions in time.
- Ensure best practice cyber security is implemented and maintained across all platforms.
- Preserve assets, information security and control structures.
Technical Support
- Identifying and acting on opportunities to improve and update software and systems. Working closely with other department managers to assess the growth needs and maintenance of the company's network.
- Managing integration of company wide systems to allow for more automated workflows.
Strategic Planning
- Design, develop, implement and coordinate systems, procedures and IT policies and best practice guides for the organization.
- Managing and reporting on allocation of IT budget.
- Staying up to date with new network technology and reporting this information to the Founders each quarter.
Team Collaboration and Communication
- Running and sharing regular operation system reports with senior staff.
- Identifying opportunities for team training and skills advancement. Designing training programs and workshops for staff.
- Contribute to a culture of proactive problem-solving, responsiveness, and continuous improvement.
What We're Looking For
- Bachelor's degree in Information Technology, Computer Science, or a related field
- 5 year or more proven working experience as an IT Manager or relevant experience
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Expertise in data center management, cyber security and data governance
- Hands-on experience with computer networks, network administration and network installation
- Experience working in teams
Nice to Have
- Strong problem-solving skills
- Proficiency in managing cross-functional teams
- Great social skills
- Result-oriented mindset
- Strong communication skills
- Excellent attention to detail
- Information Technology
- Science or Computer Science
- Management
To apply, send your CV and cover letter to
Information Technology Manager
Posted today
Job Viewed
Job Description
Company Description
Eskom Holdings SOC Ltd generates, transports, and distributes about 95% of South Africa's electricity, covering 60% of the total electricity consumed on the African continent. As one of the largest power utilities in the world, Eskom ranks eleventh in generating capacity and ninth in sales, with the world's largest dry-cooling power station. The group's Enterprises Division designs, builds, and refurbishes Eskom's assets, and supports project development and non-regulated businesses, offering strategic and commercial lifecycle services to the line divisions.
Role Description
This is a full-time, on-site role for an Information Technology Managers located in Johannesburg. The Information Technology Managers will oversee the Group Technolgy departmental functions , ensuring the smooth operation of IT / OT services, infrastructure, and systems. Key responsibilities include managing IT /OT staff, developing IT /OT policies and best practices, ensuring IT /OT security and compliance standards, and coordinating IT /OT projects. The IT /OT Managers will collaborate with all departments / divisions to identify and fulfill their technology needs, priorities and delivery timelines .Group Technology serves the entire Eskom Holdings with complex state of the art technology solutions and services 24 by 7 by 365 days per annum .
Qualifications
- Strong knowledge of IT /OT operations, systems, and infrastructure management
- Experience in developing and implementing IT /OT policies and procedures and frameworks
- Proficiency in network and data security best practices
- Excellent project management and leadership skills
- Ability to work collaboratively with diverse teams and stakeholders
- Relevant certifications such as ITIL, PMP, and CISSP
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in the energy or utilities sector is a plus
Information Security Manager
Posted today
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Job Description
Designation:
Information Security Manager | Waterfall, Midrand, Gauteng | Permanent
Category:
Information Technology
Job Level:
Professionally qualified and experienced specialists and mid-management
Posted by:
PSG Financial Services
Posted on:
03 Oct 2025
Reference Number:
POS08450
Closing date:
30-Oct-2025
Position Type:
Permanent
Location:
Waterfall Magwa Crescent
Overview:
VACANCY | INFORMATION SECURITY MANAGER | WATERFALL, MIDRAND, GAUTENG | PERMANENT
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Job description:The Information Security Manager will lead PSG's cybersecurity strategy, governance, and operations across a hybrid cloud infrastructure. This includes managing Microsoft security capabilities, integrating firewall technologies, overseeing the Cyber Security Operations Center (SOC), and ensuring compliance with regulatory and industry standards. The role also includes managing BYOD risks, securing branch networks, and aligning with globally recognized frameworks such as the NIST Cybersecurity Framework and Joint Security Standards (JSS).
Responsibilities:Strategic Leadership & Governance
- Develop and maintain PSG's enterprise-wide cybersecurity strategy aligned with business objectives and regulatory requirements.
- Establish and enforce security governance frameworks, policies, and standards.
- Ensure alignment with the NIST Cybersecurity Framework (Identify, Protect, Detect, Respond, Recover) and Joint Security Standards.
- Lead the implementation of relevant security compliance initiatives.
- Collaborate with divisional CIOs and executive leadership to align security posture across business units.
- Monitor emerging threats, regulatory changes, and industry trends to inform strategic decisions.
- Design secure solutions for hybrid environments (on-prem + Azure).
- Integrate security into infrastructure and application projects.
- Manage identity and access controls, including Azure AD, MFA, and privileged access management.
- Manage day-to-day security monitoring, incident handling, and threat intelligence.
- Administer Microsoft 365 security features: Defender for Endpoint, Purview, Sentinel, Conditional Access, etc.
- Ensure endpoint, network, and cloud security controls are effectively implemented and monitored.
- Implement and enforce BYOD policies, including mobile device management (MDM), data loss prevention (DLP), and secure access controls.
- Secure branch office networks, including firewalls, VPNs, segmentation, and remote access protocols.
- Develop and manage the annual cybersecurity budget, including licensing, tools, training, and consulting services.
- Track and report on security-related expenditures, ROI, and risk mitigation outcomes.
- Support procurement and vendor management for security solutions.
- Oversee 24/7 SOC operations, ensuring effective threat detection, incident response, and escalation.
- Define SOC roles, workflows, and incident response playbooks.
- Integrate SIEM, SOAR, and threat intelligence platforms for proactive defense.
- Monitor and improve KPIs such as MTTD (Mean Time to Detect) and MTTR (Mean Time to Respond).
- Coordinate with external threat intelligence providers and law enforcement when necessary.
- Oversee the deployment, maintenance, and upgrade of security technologies including Microsoft 365 E3/E5 and Hailstone platforms.
- Ensure timely patching, configuration updates, and feature adoption.
- Maintain compatibility and integration of security tools with PSG's hybrid infrastructure.
- Document system configurations and update operational procedures regularly.
- Conduct regular risk assessments, vulnerability scans, and penetration tests.
- Ensure compliance with POPIA, GDPR, NIST CSF, JSS, and other relevant regulations and frameworks.
- Maintain a risk register and track mitigation actions.
- Coordinate internal and external audits and ensure timely remediation of findings.
- Lead organization-wide cybersecurity awareness programs.
- Deliver targeted training for IT, business, and executive teams.
- Promote secure behaviour and incident reporting culture.
- Build and lead a high-performing cybersecurity team, leveraging SOC analysts, engineers, and compliance specialists.
- Define clear roles, responsibilities, and performance expectations.
- Conduct regular coaching, performance reviews, and career development planning.
- Foster a culture of accountability, innovation, and continuous improvement.
- Promote cybersecurity awareness and ownership across all departments.
- Prepare operational, executive-level reports on security posture, risk exposure, and compliance status.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 8+ years of IT Security experience, with 5+ years in a leadership role.
- CISSP, CISM, or equivalent
- Microsoft Certified: Cybersecurity Architect Expert
- GIAC Security Operations (GSOM) or equivalent SOC certification
- Familiarity with scripting (PowerShell, Bash) and automation tools.
- Microsoft 365 and SharePoint Online
- Proven experience in cybersecurity leadership within hybrid cloud environments.
- Deep knowledge of Microsoft 365 E3/E5 security stack and Hailstone technologies.
- Strong understanding of SIEM, SOAR, threat intelligence, and SOC operations.
- Experience managing BYOD environments and securing distributed branch networks.
- Familiarity with ISO/IEC 27001, ISO/IEC 2000, NIST, and CIS controls.
- Excellent communication, stakeholder engagement, and team leadership skills.
- Technical documentation
- Strong leadership and problem-solving skills.
- Attention to detail
- Decision making
- Leadership
- Attention to detail
- Resilience
- Good verbal and written communication skills
- Time management skills
- Deadline driven
Candidates interested must apply here by no later than 30 October 2025 OR browse available PSG Careers vacancies
By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit
Information Security Manager
Posted today
Job Viewed
Job Description
Designation: Information Security Manager | Waterfall, Midrand, Gauteng | Permanent
Category: Information Technology
Job Level: Professionally qualified and experienced specialists and mid-management
Posted by: PSG Financial Services
Posted on: 03 Oct 2025
Reference Number: POS08450
Closing date: 30-Oct-2025
Position Type: Permanent
Location: Waterfall Magwa Crescent
Overview
VACANCY | INFORMATION SECURITY MANAGER | WATERFALL, MIDRAND, GAUTENG | PERMANENT
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Job Description
The Information Security Manager will lead PSG's cybersecurity strategy, governance, and operations across a hybrid cloud infrastructure. This includes managing Microsoft security capabilities, integrating firewall technologies, overseeing the Cyber Security Operations Center (SOC), and ensuring compliance with regulatory and industry standards. The role also includes managing BYOD risks, securing branch networks, and aligning with globally recognized frameworks such as the NIST Cybersecurity Framework and Joint Security Standards (JSS).
*Responsibilities:
Strategic Leadership & Governance *
- Develop and maintain PSG's enterprise-wide cybersecurity strategy aligned with business objectives and regulatory requirements.
- Establish and enforce security governance frameworks, policies, and standards.
- Ensure alignment with the NIST Cybersecurity Framework (Identify, Protect, Detect, Respond, Recover) and Joint Security Standards.
- Lead the implementation of relevant security compliance initiatives.
- Collaborate with divisional CIOs and executive leadership to align security posture across business units.
- Monitor emerging threats, regulatory changes, and industry trends to inform strategic decisions.
*Architecture & Identity Management *
- Design secure solutions for hybrid environments (on-prem + Azure).
- Integrate security into infrastructure and application projects.
- Manage identity and access controls, including Azure AD, MFA, and privileged access management.
*Security Operations *
- Manage day-to-day security monitoring, incident handling, and threat intelligence.
- Administer Microsoft 365 security features: Defender for Endpoint, Purview, Sentinel, Conditional Access, etc.
- Ensure endpoint, network, and cloud security controls are effectively implemented and monitored.
- Implement and enforce BYOD policies, including mobile device management (MDM), data loss prevention (DLP), and secure access controls.
- Secure branch office networks, including firewalls, VPNs, segmentation, and remote access protocols.
*Financial Management *
- Develop and manage the annual cybersecurity budget, including licensing, tools, training, and consulting services.
- Track and report on security-related expenditures, ROI, and risk mitigation outcomes.
- Support procurement and vendor management for security solutions.
*Cyber Security Operations Center (SOC) Oversight *
- Oversee 24/7 SOC operations, ensuring effective threat detection, incident response, and escalation.
- Define SOC roles, workflows, and incident response playbooks.
- Integrate SIEM, SOAR, and threat intelligence platforms for proactive defense.
- Monitor and improve KPIs such as MTTD (Mean Time to Detect) and MTTR (Mean Time to Respond).
- Coordinate with external threat intelligence providers and law enforcement when necessary.
*Security Technology Lifecycle Management *
- Oversee the deployment, maintenance, and upgrade of security technologies including Microsoft 365 E3/E5 and Hailstone platforms.
- Ensure timely patching, configuration updates, and feature adoption.
- Maintain compatibility and integration of security tools with PSG's hybrid infrastructure.
- Document system configurations and update operational procedures regularly.
*Risk Management & Compliance *
- Conduct regular risk assessments, vulnerability scans, and penetration tests.
- Ensure compliance with POPIA, GDPR, NIST CSF, JSS, and other relevant regulations and frameworks.
- Maintain a risk register and track mitigation actions.
- Coordinate internal and external audits and ensure timely remediation of findings.
*Awareness, Education & Training *
- Lead organization-wide cybersecurity awareness programs.
- Deliver targeted training for IT, business, and executive teams.
- Promote secure behaviour and incident reporting culture.
*Team Leadership & Culture *
- Build and lead a high-performing cybersecurity team, leveraging SOC analysts, engineers, and compliance specialists.
- Define clear roles, responsibilities, and performance expectations.
- Conduct regular coaching, performance reviews, and career development planning.
- Foster a culture of accountability, innovation, and continuous improvement.
- Promote cybersecurity awareness and ownership across all departments.
*Reporting *
- Prepare operational, executive-level reports on security posture, risk exposure, and compliance status.
*Minimum requirements: *
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 8+ years of IT Security experience, with 5+ years in a leadership role.
- CISSP, CISM, or equivalent
- Microsoft Certified: Cybersecurity Architect Expert
- GIAC Security Operations (GSOM) or equivalent SOC certification
- Familiarity with scripting (PowerShell, Bash) and automation tools.
*Experience in the following technologies and concepts: *
- Microsoft 365 and SharePoint Online
- Proven experience in cybersecurity leadership within hybrid cloud environments.
- Deep knowledge of Microsoft 365 E3/E5 security stack and Hailstone technologies.
- Strong understanding of SIEM, SOAR, threat intelligence, and SOC operations.
- Experience managing BYOD environments and securing distributed branch networks.
- Familiarity with ISO/IEC 27001, ISO/IEC 2000, NIST, and CIS controls.
- Excellent communication, stakeholder engagement, and team leadership skills.
- Technical documentation
*Competencies required: *
- Strong leadership and problem-solving skills.
- Attention to detail
- Decision making
- Leadership
- Attention to detail
- Resilience
- Good verbal and written communication skills
- Time management skills
- Deadline driven
*How to apply: *
Candidates interested must apply here by no later than 30 October 2025 OR browse available PSG Careers vacancies .
By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit
Information Technology Manager
Posted today
Job Viewed
Job Description
We are seeking an experienced
IT Manager
to lead the development and implementation of our IT strategy. This is a
hands-on leadership role
where you will be responsible for setting up and managing IT systems across the company, including:
- Centralised document control systems
- Server infrastructure & cybersecurity
- Inventory & asset management systems
- Company-wide IT policies and procedures
You will also play a key role in establishing and growing the IT department, which may include
recruiting and mentoring additional IT staff
as the company expands.
Key Responsibilities
- Design, implement, and maintain centralised document management systems.
- Set up and manage company servers, networks, and data security measures.
- Implement and oversee inventory management and ERP solutions.
- Develop IT governance, data security, and backup procedures.
- Provide IT support to staff across multiple departments.
- Assess business needs and recommend suitable technology solutions.
- Lead the setup of the IT department, including recruitment, training, and team development.
- Manage IT budgets, procurement, and vendor relationships.
- Ensure compliance with relevant data protection and industry standards.
Requirements
- Bachelor's Degree in IT, Computer Science, or related field (relevant certifications a plus).
- 5+ years of experience in IT management or systems administration.
- Strong background in setting up servers, networks, and document management systems.
- Experience with ERP or inventory management systems.
- Knowledge of cybersecurity, cloud solutions, and data protection compliance.
- Excellent leadership, problem-solving, and project management skills.
- Ability to work in a fast-paced, dynamic environment with cross-functional teams.
- Previous experience in the renewable energy or engineering sector is an advantage.
What We Offer
- Opportunity to build and lead the IT function in a growing renewable energy company.
- Competitive salary and performance-based incentives.
- Career development and training opportunities.
Be part of a mission-driven team contributing to sustainable energy solutions.
Interested candidates should submit their
CV and a cover letter
outlining their relevant experience to:
with the subject line:
Application – IT Manager
.
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Information Technology Manager
Posted today
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Job Description
IT Manager
Location:
Sandton, South Africa
Reporting to:
Chief Technology Officer
About Quantanite
Quantanite is a customer experience (CX) solutions company partnering with high-growth businesses and leading global brands. We rethink business processes, integrating automation and human intelligence to deliver seamless customer experiences at scale.
We are an ambitious, diverse team across four continents with a mandate to disrupt the CX industry through performance, innovation, and operational excellence.
The Opportunity
We are seeking a
seasoned IT Manager
to own and optimise our IT infrastructure, technical support service delivery and end-user services within our 24/7 contact center operations in Johannesburg.
This role is central to ensuring stability, security, and scalability of core IT operations supporting a global user base. You'll provide leadership across infrastructure, service desk, and system administration, while driving innovation and efficiency across our technology stack.
Working Hours:
Quantanite is a 24/7 business. While flexibility is expected, core hours will typically be
11:00 – 20:00 (SAST)
to align with UK and US operations.
Key Responsibilities
- Operational Leadership:
Own day-to-day IT operations, ensuring uptime, performance, and user satisfaction across the delivery centre. - Infrastructure Management:
Oversee networks, servers, Active Directory, firewalls, cloud environments, telephony systems and agent workstations ensuring robust security and compliance. - Service Delivery:
Lead service desk and support teams to deliver against SLAs and internal KPIs; drive a culture of accountability and continuous improvement. - Governance & Compliance:
Manage PCI-DSS, ISO27001, ISO9001, and SOC-2 audits and other relevant security and data privacy standards; ensure policies, procedures, and frameworks are implemented and enforced. - Financial Oversight:
Develop and manage annual IT budgets; monitor spend, optimise vendor contracts, and ensure cost efficiency. - Incident & Problem Management:
Act as escalation point for critical technical incidents impacting operations, service delivery and agent productivity; ensure thorough root cause analysis and timely remediation plans are executed. - Innovation & Automation:
Identify and deploy automation opportunities to reduce manual overheads and streamline IT processes and overall improving end-user experience. - Stakeholder Partnership:
Collaborate with business leaders and clients, providing technical expertise and ensuring IT operations enable business outcomes and operational efficiency. - Vendor Management:
Strong vendor management skills, with a track record of negotiating and optimizing contracts for contact center specific technologies and support services. Ability to assess vendor performance against SLAs and business needs, driving improvements and accountability.
About You
- Experience:
10–12 years in IT infrastructure and end-user services, with at least 5 years leading 24/7 operations and global support desks, preferably in a BPO or Contact Centre environment. - Technical Depth:
Proficiency in network administration, Windows/Server management, Active Directory, Desktop environments, Telephony platforms, collaboration tools and security frameworks. - Delivery Track Record:
Proven ability to lead major infrastructure projects, system upgrades, manage audits, and deliver against demanding SLAs. - Security Focus:
Working knowledge of infrastructure security, endpoint security, data privacy and compliance best practices, including experience with relevant monitoring tools. - Leadership Style:
Hands-on where needed, but able to inspire, coach, and lead cross-functional teams. - Sector Advantage:
Background in BPO or outsourcing is highly beneficial, given the scale and complexity of global service environments. - Mindset:
Innovative, resilient, commercially aware, and solutions-driven.
What We Offer
- Benefits:
Health Insurance, Funeral Cover, Group Life Cover and Provident Fund. - Training:
Comprehensive technical and leadership training to support your growth. - Career Growth:
Opportunities for career advancement into broader technical operations or leadership roles. - Work Environment:
A supportive and innovative culture with a focus on teamwork, learning, and continuous improvement.
Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Information Technology Manager
Posted today
Job Viewed
Job Description
Our client is seeking experienced
Information Security professionals (mid–senior level)
to join their team. These roles cover critical areas of security operations, governance, and risk management, with a strong focus on protecting enterprise systems, data, and customers.
Successful candidates will bring a mix of technical expertise, regulatory knowledge, and problem-solving skills to ensure the organisation remains secure, compliant, and resilient.
Key Responsibilities
Depending on the role, responsibilities may include:
- Developing and maintaining
security policies, governance frameworks, and compliance standards
. - Managing
identity and access controls
, ensuring least privilege principles and secure authentication practices. - Performing
penetration testing and red-team exercises
, identifying vulnerabilities and providing actionable remediation. - Monitoring and triaging security events in
real-time using SIEM platforms
, escalating and responding to threats. - Assessing and managing
risks posed by third-party vendors and service providers
, including audits and compliance reviews. - Leading the
end-to-end incident and problem management process
, including RCA and post-incident reporting.
Skills & Experience
- 5–10 years
of experience in Information Security, Cybersecurity, or related roles. - Strong knowledge of
security frameworks
(ISO 27001, NIST, CIS, GDPR, etc.) and regulatory requirements. - Hands-on expertise in one or more areas:
- Identity and Access Management (IAM)
- Penetration Testing / Offensive Security
- Security Operations & Monitoring (SIEM, SOAR)
- Risk Management & Compliance
- Incident Response & Forensics
- Ability to translate technical risks into
business language
for stakeholders. - Relevant certifications preferred (CISSP, CISM, CEH, OSCP, ISO 27001 Lead Implementer, etc.).
What We're Looking For
- Strong analytical and problem-solving skills.
- Ability to
work independently
and as part of a cross-functional team. - Excellent communication skills with the confidence to engage senior stakeholders.
- Proactive approach to identifying risks and proposing improvements.
Group Information Technology Manager
Posted today
Job Viewed
Job Description
JOB PURPOSE
Accountable for Designing, implementing and maintaining the company's IT infrastructure to meet the current and future business requirements based on Group Strategy.
KEY PERFORMANCE AREAS
Design and implement short- and long-term strategic plans which align to Business Strategy.
Provide Kerridge Commercial Systems support.
Develop, implement, and maintain policies and procedures and associated training plans.
Be responsible for IT Asset Management and any related documentation.
Establish and manage service levels to the business.
Plan, acquire and coordinate installation of in-house and remote hardware and software across the organizations network.
Conduct research and make recommendations on products or services in the market that will complement our group IT strategy.
Negotiate with vendors, outsources and contractors and ensure relevant agreements are in place.
Manage and ensure effectiveness of the group's IT infrastructure and (cyber) security to ensure audit compliance.
To uphold and promote the company values and culture.
REQUIREMENT
- Tertiary qualification preferably in the field of computer science or similar
- 5 years of relevant work/management experience
- 5 years' experience managing enterprise-wide LAN's, WAN's, WLAN's, VPN's and Back Office Infrastructure
- Knowledge and experience with Kerridge Commercial Systems.
WORK LEVEL
Management
JOB TYPE
Permanent
SALARY
Market related
LOCATION
Cape Town
CONTACT
Email applications to –
Ellouise Classen-van Heerden
Human Resources Officer
elclaasen-