243 Inclusion Manager jobs in South Africa

The HR Officer supports the day-to-day operations of the HR department, ensuring smooth implementation of HR policies, processes, and procedures. They handle employee-related services, regulatory compliance, and act as a link between management and employees.

Key Responsibilities

· Recruitment & Onboarding

o Assist in drafting job descriptions and posting vacancies.

o Screen applications, schedule interviews, and coordinate recruitment processes.

o Facilitate onboarding and induction of new employees.

· Employee Relations

o Serve as a first point of contact for HR-related queries.

o Support employee engagement initiatives.

o Assist in handling grievances, disciplinary processes, and conflict resolution.

· HR Administration

o Maintain and update employee records (physical and digital).

o Prepare HR documents such as contracts, warnings, and performance reports.

o Ensure compliance with labour laws and internal policies.

· Performance & Development

o Track probation reviews, appraisals, and training needs.

o Coordinate employee training and development programs.

o Assist managers with performance management processes.

· Payroll & Benefits

o Provide support in processing payroll and maintaining benefits records.

o Ensure accuracy of attendance, leave, and overtime records.

· Compliance & Reporting

o Ensure HR practices align with labour legislation.

o Prepare and submit regular HR reports to management.

Key Skills & Competencies

· Strong understanding of HR principles and employment legislation.

· Excellent communication and interpersonal skills.

· High attention to detail and organizational ability.

· Proficiency in HRIS systems and MS Office.

· Ability to handle confidential information with discretion.

Qualifications & Experience

· Bachelor's degree in Human Resources, Industrial Psychology, Business Administration, or related field.

· 2–4 years' experience in HR (generalist role).

· Knowledge of local labour laws and HR best practices.

Job Type: Full-time

Pay: R20 000,00 - R25 000,00 per month

Work Location: In person

COMPANY OVERVIEW

At Tuffias Sandberg, we hold a reputable position and are a respected firm in the auditing and financial advisory field, dedicated to delivering unparalleled excellence in professional services. With a legacy spanning over 90 years, our firm has set the benchmark for integrity, innovation, and client-focused solutions in the industry.

PURPOSE OF THE ROLE

The
HR, Payroll & Performance Coordinator
will be responsible for efficiently managing employee administration, addressing HR-related queries, and ensuring compliance with relevant legislation. The role will also involve payroll administration and performance management, contributing to the overall HR function by aligning key performance areas (KPAs) and key performance indicators (KPIs) with business objectives.

KEY RESPONSIBILITIES

Payroll Administration – VIP Premier

• Process and administer payroll accurately and on time.
• Ensure compliance with tax regulations, statutory deductions, and employee benefits.
• Address payroll-related queries and discrepancies.
• Work closely with the Partner to reconcile payroll transactions.

Performance Management

• Assist in the implementation and tracking of performance management systems.
• Support the development of KPAs and KPIs for employees.
• Facilitate performance review processes and ensure timely feedback.

HR Administration & Compliance

• Manage employee records, contracts, and HR documentation.
• Ensure compliance with labour laws, company policies, and HR best practices.
• Handle employee queries related to HR policies and benefits.
• Maintain and update HR systems and databases.
• SAICA TCMS and EAT Administration.

Employee Relations & Support

• Provide guidance on employee relations matters, including grievances and disciplinary procedures.
• Support managers in addressing employee concerns and engagement initiatives.

Onboarding/Offboarding

• Ensure onboarding and offboarding processes are maintained.
• Ensure new employees are properly inducted and understand company policies.

KEY REQUIREMENTS

• Qualifications:
  Diploma or Degree in Human Resources.
• Experience:
  Minimum of 3 years in an HR generalist role,
  with payroll and performance management experience.
• Skills & Competencies:
• Strong knowledge of labor laws and HR best practices.
• Must be competent in payroll systems and have handled previous payrolls.
• Excellent organizational and problem-solving skills.
• Strong communication and interpersonal skills.
• Knowledge of the SAICA TCMS / EAT system advantageous.

Employment Type

• Full day - 8-5 Monday to Thursday, 8-1 Friday.

Email:

Documents required: CV, ID, Matric Certificate, copies of Degrees or Certificates

Human Resources Manager

(17272)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Set in the vibrant heart of Cape Town's waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion

Job Summary

To develop and establish proactive Human Resources function that actively supports the Resort in achieving its business goals. To manage a team of motivated and well-trained individuals. Is responsible for operating within the policies and procedures as known and set out in the operating manual.

Key Duties and Responsibilities

• Manage the day to day activities in the Human Resources department and ensure that the highest levels of service are maintained at all times.
• Maintain a high level of personal service with all colleagues and suppliers of the business.
• Counsel employees objectively and impartially on employment issues and personal issues where required.
• Oversee and supervise the production of all Human Resources administration, supporting and guiding the Human Resources team to process data promptly and accurately.
• Produce Human Resources reports and statistics, analyze results and take necessary follow up action.
• Monitor and administer the Human Resources / Payroll software.
• Oversee the co-ordination and administration of employee performance reviews.
• Co-ordinate the annual salary increase and bonus process.
• Conduct annual salary and benefits surveys to ensure remuneration packages are competitive in the marketplace.
• Develop and implement meaningful employee communication, engagement and recognition programs that maximize employee awareness of the One&Only brand, the Resort's vision, mission and guiding principles.
• Implement corporate driven Human Resources initiatives.
• Implement and ensure on-going effectiveness of communication within the business.
• To manage and implement the policies and procedures required to ensure the business operates smoothly.
• To establish and nurture strong links with all heads of department and line colleagues to ensure the optimum level of performance remains.
• Take personal responsibility for any colleague situations, seeing the situation through to the solution, or correctly and completely handing over to the General Manager, only if a solution is not attainable.
• Bring to management's attention any pressing issues that might be affecting the performance of colleagues and ultimately the business.
• Keep Human Resources policies and procedures updated, and communicated as appropriate, ensuring local legal compliance.
• To ensure that exit interviews are completed for all leavers and to compile and to distribute the findings in order to find any common denominators that need to be addressed.
• To provide an internal consultancy service to management on all employee relations matters.

FINANCIAL:

• Control the Human Resources budget ensuring that costs do not exceed budget.
• Sign off monthly payroll.
• Ensure departmental compliance with head count levels and operational requirements.
• Participate in financial review required
• Ensure energy and costs saving measures for the department are implemented and evaluated.

HEALTH AND SAFETY:

• Ensure that Resort and statutory health and safety standards are maintained at all times.
• Maintain a satisfactory conduct of health and safety, fire and emergency procedures in line with the Security Manager.

TRAINING AND DEVELOPMENT:

• In conjunction with the Training Manager, carry out a regular training needs analysis and to develop training plans in line with the business objectives.
• In conjunction with management, ear mark key players within the business for succession plans, ensuring their development to reach business goals.
• Ensure all new employees, trainees or those on a departmental familiarization program are properly introduced to the working of the department and receive comprehensive and accurate training.

COMMUNICATION

• Ensure the constant flow of information through all areas.
• To hold monthly communication meetings with colleagues and to ensure all relevant information is communicated to the management.
• To assist and participate in all communication meetings in order to discuss all new changes and practices taking place and discuss any problems or suggestions in the department.

GENERAL

• To recommend updates of business policies and procedure, in order to maintain high standards and provide the best possible service to clients, and implement improvements where required.
• To oversee any complaints or problem solving within the department, and to be available to offer guidance or assistance where necessary.
• Be familiar with the colleagues handbook, house rules and have the necessary IR knowledge.
• To ensure disciplinary action is followed out within the guidelines of the South African labour law.
• Implement and drive Employment Equity and related BBBEE scorecards within the Resort.
• To be fully conversant with the companies policies and procedures.
• To attend any meetings and training sessions as defined by management.
• To complete any reasonable request from Management.
• Attend the CCMA in representation of the Resort.

Skills, Experience & Educational Requirements

• Must have:

• Tertiary qualification in Human Resources Management or related

• 4 – 5 years' experience within a similar role
• Experience in administering Sage VIP and TrackTeck
• Desirable/ Beneficial
• Experience in SAP Success Factors
• Transformational/ Culture Management

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Position:
HR Administrator

Mode: Work from Office

Background on the Company:

IGT Solutions is an international organisation established in 1998, with 100% focus on customer experience and is the market leader in the travel and tourism industry. IGT Solutions focuses on providing excellent BPO and IT services and has a global footprint consisting of 25 delivery centers, operating in 13 different countries around the world.

Purpose of the Role:

To provide efficient and effective HR administrative support to the Company and HR Department. This role is primarily operational, with a strong focus on administrative duties. The HR Administrator will also collaborate with the HR Manager on various projects.

Key Roles and Responsibilities

1. General HR and Reporting
2. On boarding and Induction
3. Probation Review Management
4. Terminations and Exit Interviews
5. Engagement
6. Employment Equity (EE)

Minimum Requirements

• Diploma in Human Resources or related qualification.
• 2–4 years' experience as an HR Administrator.
• Experience in a BPO environment .
• Strong administrative and organizational skills.
• Excellent written and verbal communication skills in English.
• High attention to detail with a strong follow-through.
• Proficiency in Microsoft Office Suite (intermediate Excel is essential for this role).
• Strong problem-solving ability.
• Ability to work under pressure and meet deadlines.
• Professional, approachable, and well-presented.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

KEY RESPONSIBILITY AREAS:

1. PAYROLL, BENEFITS AND LEAVE ADMINISTERING AND MANAGEMENT

· Provide a fully functional payroll role by administering monthly payroll on SAGE VIP Premier payroll system and ESS for the organisation.

· Provide ESS administration support to the department and organisation.

· Provide administrative support of SAGE VIP Premier

· Prepare payroll as per the payroll process in the drafted SOP.

· Manage payroll queries.

· Update all employee personal and payroll data (e.g., personal details, next of kin, beneficiary forms and details).

· Load and terminate staff members and make amendments on the payroll system.

· Management of benefits e.g., pension, medical aid, group risk, third party and queries.

· Handle monthly terminations UIF submissions and reconciliations.

· Submit payroll reports and any other requested reports related to payroll.

· Manage leave by approving leave, providing monthly leave recon to departmental line managers for approval, leave and flag abuse thereof. Identify leave and absenteeism trends.

· Send necessary information and documentation to finance for final payroll approval.

2. ENSURE ACCURATE AND TIMEOUS REPORTING

· Provide input into the development of the HR plans.

· Provide input for HR Reports i.e., quarterly reports, equity reports, and skills development reports,

· Maintain HR database and prepare and analyse reports/provide information that is necessary to conduct the functions of the department and organisation's management, as necessary or when requested.

· Fully utilise Human Resource system to the organisation's advantage by extrapolating critical information and advice for management.

· Conduct biannual sample audits of employee files and HR database.

· Provide relevant data for reporting on HR section performance, highlighting issues to improve and promote HR processes.

· Providing day-to-day HR administration support to the organisation and department.

· Document management and Filling.

· Provide HR project administration and coordination support.

· Provide secretariat support for HR meetings (HREC, EE, Management and union and other HR meetings).

· Provide support to the HR Manager on Sage evolution by loading requests and ensuring that approval is sought.

· Submit third party information to the relevant benefits service provider.

· Attend to HR queries but not limited to payroll, benefits and leave queries.

3. EMPLOYEE LIFECYCLE MANAGEMENT

· Provide administrative support to the HR Manager and Executive Management team in the implementation of end-to-end recruitment process from the placement requisition to the final placement of the new employee as per the standard HR policies and procedures of Nedlac.

· Update and maintain all recruitment files for 3 years.

· Keep records of relevant job profiles and competencies.

4. TRAINING AND DEVELOPMENT

· Assist in the development of an annual training plan.

· Assist with arranging staff training sessions, workshops, and activities.

· Prepare, coordinate, facilitate, submit, implement, and report on Employment Equity, Workplace Skills Plan and Annual Training Report (WSP/ATR) for Pseta in conjunction with the HR Manager to ensure compliance.

· Maintain training records.

· Submit quarterly training and development progress report.

5. PERFORMANCE MANAGEMENT

· Assist with the coordination of the performance management process.

· Support managers where required with the performance management process.

· Provide necessary awareness materials to managers and employees i.e., arrange workshops, manuals, provide assistance or guidance where required.

· Monitor progress on performance evaluation completion by due date.

· Collate all completed performance reviews and prepare report summary to be submitted to the HR Manager for review and approval.

6. MINIMUM EDUCATION AND EXPERIENCE

· National Diploma (NQF6) in Human Resources Management, Business Management or related Remunerations qualification.

· SAGE VIP Premier certification and experience.

· 5 Years of more experience in a fully functional payroll administering and hr generalist role.

· 3 Years of experience in benefits management (medical aid, pension fund, group risks and third parties.

· Displayed expertise in SAGE VIP Premier is crucial.

7. KNOWLEDGE AND SKILLS REQUIRED

· Knowledge of South African laws/HR compliance and regulations/Labour Laws, Tax laws, employee benefits structure and regulations/OHS/POPI Acts/Human Resources Practices.

· Computer (MS 0ffice) and Communication skills, Practical experience of HR Systems.

· Excellent attention to detail and ability to work independently.

8. PROFESSIONAL REGISTRATIONS

· SABPP/IPM an added advantage.

Closing Date - 04 September 2025

Send CV to:

Job Type: Temporary

Contract length: 3 months

Work Location: In person

Human Resources Manager

About the Role:

We are seeking a highly experienced HR Manager with a minimum of 5 years' proven experience in Human Resources management. The successful candidate must possess 5 years of experience and in depth knowledge of Labour Law and demonstrate strong knowledge of labour legislation, employee relations, compliance, and disciplinary procedures.

This role requires a leader with an authoritarian and strict management style, capable of implementing company policies with precision and ensuring full compliance across all departments. The ideal candidate will be decisive, assertive, and unwavering when it comes to enforcing rules, performance standards, and workplace discipline.

Key Responsibilities:

· Enforce HR policies, procedures, and the company's code of conduct consistently across the organisation.

· Ensure compliance with labour law, regulations, and company standards at all times.

· Oversee disciplinary processes, hearings, and grievance procedures with a firm and fair approach.

· Manage employee relations with authority, ensuring a structured and compliant work environment.

· Provide strong guidance to management and staff on labour legislation and HR best practices.

· Lead recruitment, onboarding, and performance management processes with strict adherence to standards.

· Develop and maintain HR reporting systems and compliance documentation.

· Implement training and corrective measures where required, with zero tolerance for non-compliance.

Requirements:

· In-depth knowledge of Labour Law (essential).

· Minimum of 5 years' HR management experience.

· In-depth knowledge of labour relations, disciplinary processes, and employment law.

· Strong, authoritative leadership style with proven ability to enforce rules and standards.

· Excellent communication, negotiation, and conflict management skills.

· Ability to operate under pressure with strict deadlines.

Location: Claremont, Cape Town

Employment Type: Full-Time, Permanent

Salary Range: R30K – R50K (depending on experience)

Application deadline: 10 September 2025

Job Type: Full-time

Pay: R30 000,00 - R50 000,00 per month

Work Location: In person

Mission/ Core purpose of the Job:

The Human Resources Partner executes the Business Unit or Region HR frontline implementation, enablement and delivery of the people agenda.

Context: (In-Country influences, environmental / industry demands, organizational mission etc.) MTN SA is an Operating Company (Opco) of MTN Group. MTN SA HR is governed by MTN Group's policies, framework and methodologies. MTN SA is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity. The Human Resources Partner must therefore ensure the successful delivery in context of:



An expertise-based multicultural organisation


A dynamic and evolving field of Telecommunications
br>
Revolutionary workforce practices which are bringing together labour markets
br>
Management of executive and local shareholder expectations
br>
Achievement of top quartile operating efficiency and effectiveness through scale and common policies and processes
br>
Dynamic legal and regulatory environment
br>
Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
br>
Evolving industry sector constantly presenting new challenges and opportunities to the core businesses

• Rapid horizontal and vertical expansion of MTN SA, in terms of size, products, customers and geographic distribution

Key Deliverables

The HR Partner will be accountable to achieve the following objectives:

Governance

Tactical Meetings

• Provide input in tactical meetings when required
• Provide inputs into the business / function unit or Region transformation initiatives when required
• Provide inputs into the risk mitigation and controls
• Prepare documentation required for sign-off / making decisions regarding tactical changes Escalations
• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery within the delegations of authority framework

Performance

• Ensure execution in alignment with divisional or Regional strategy
• Provide input into SLA approval and exception performance review

Reporting

• Report on a regular basis to reporting manager relating to progress made within business / function unit or Region and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects as and when necessary

Operational Delivery

Assist the HR Consultant to manage, localize and implement the people strategy and agenda relating to:

• Organization Design
• Workforce Planning and Analytics
• Performance Management
• Talent Management
• Leadership & Career Management

Employee Relations

• Facilitation of disciplinary hearings, grievances, and appeal hearings
• Implementation of related processes, policies and guidelines as per MTN policies and related labour legislation framework
• Continually monitor effectiveness and compliance with guidelines
• Create open communication channels regarding ER issues
• Advise & guide the line managers & employees on consistent application of the Disciplinary & Grievance Processes

Human Capital Management (Recruitment, Selection and onboarding of candidates & Exit)
br>
Support management of headcount within the business or Region inline business goals and budgets
br>
Assess employees' levels of Competence against the relevant profiles/frameworks
br>
Assist in compilation of competency based questionnaires to be used in the interview
br>
Facilitation of the interviews and taking an active role in the overall selection of the candidates
br>
Ensuring appointed candidates are settled with regard to HR related activities i.e. getting the necessary information to make informed decisions on things like funds to belong to, medical aid options etc.
br>
Support employee induction and orientation
br>
Ensures internal controls are complied with to minimise recruitment risk
br>
Input into succession planning and influence decisions around key posts earmarked for successors, and thus ensuring logical and managed career progression, designed to meet future resourcing requirements
br>
Ensure compliance to set Employment Equity targets and policies
br>
Provide support to line management in managing the staff exit process
br>
Conduct exit interviews and produces a quarterly report on trends

Performance and Talent Management
br>
Facilitate the implementation of Performance Management Process in the respective Business Units and Region
br>
Ensure compliance on Integrated Performance Framework (IPF) as per the agreed policies and timelines
br>
Support clarification of roles and responsibilities for both line managers and employees regarding the IPF
br>
Support the facilitation of action plans being put to place regarding performance improvement for under performers as identified and performed by line management;
br>
Actively Monitor Succession Planning and Ensure the Development of Key Talent;
br>
Guide and facilitate career path process together line and individual employees
br>
Implementation of talent management strategies and policies

Organisational Design and Learning & Development
br>
Have an understanding of how to develop Job Profiles in accordance to MTN Methodology
br>
Coordinate all OD, culture alignment and Learning & Development interventions and any other approved interventions
br>
Management of BU organisational structures and manpower balancing
br>
Facilitation of feedback sessions (focus groups) regarding surveys and other any other Organisational Development intervention, feedback and proposed way forward

Human Resources policies and procedures
br>
Communicate and educate the Business units on all HR policies, procedures and processes

/p>

Provide advice and ensure compliance on HR policies, procedures and processes i.e. Employee Relations, Recruitment, etc.

Relationship Management
/p>

Undertakes and participates in interventions (e.g. workshops) to transfer HR knowledge to the line managers, so that managers are suitably equipped to maximise HR capacity in their areas of responsibility
br>
To promote and ensure fair employee practices and people culture development
br>
To facilitate and promote a positive climate of mutual trust and respect

Remuneration
br>
Support line management on remuneration issues related to the day-to-day management of staff, as well as other more specific initiatives such as 'key staff'
br>
Manages remuneration costs in relation to the contribution to business objectives (includes being up to date with the latest information through published salary surveys and other related sources)
br>
Through payroll processing area, ensures an efficient payroll service to line
br>
Monitors overtime trends and if necessary implements corrective action

Regional Support

The Human Resources Partner is expected to:

• Provide support to all business and functional units based in the Region
• Execute the key deliverables, governance, reporting, etc in the context of the Region
• Act as key HR generalist support role within Regions representing all HR verticals and COE functions in execution of the people agenda (Reward, Employee Experience, Employee Relations, Service Operations)
• Operate in a matrix organization that requires strong alignment and collaboration with HR Business Partner peers and COE functions on the people agenda
• Ensure alignment with the Senior HR Business Partner and implement the vertical business / function business agenda and people plan

Education

• Minimum of 3 year tertiary degree / diploma (Human Resource/ Behavioural Sciences/ Business Studies / Management and/or Equivalent)

Work Experience

• Minimum of 3 years' experience in working in the HR domain in telecommunication environment with specific focus on OD, performance management, talent management and workforce planning
• Demonstrated experience partnering with clients on solving business/operational issues through the application of progressive people systems (Human Resources) practices.
• Project management experience
• Worked across diverse cultures and geographies
• Experience working in a medium to large organization

Competencies:

Functional Knowledge

• Business/ Financial Acumen
• Telecom Operating Model, Business and Market knowledge
• Knowledge of HR polices and processes
• Talent Sourcing
• Workforce Planning and Analytics
• Organization Design and effectiveness
• Performance Management
• Employee Relations and applicable labour legislations
• Leadership and Career Management
• Functional KPI design
• Functional skills and competencies

Skills

• Strong consultative skills (influencing, assessment, facilitation, expectation setting, relationship building)
• Analytical and Data interpretation
• Excellent verbal and communication skills
• Demonstrated time management and priority setting skills
• Possesses flexibility to work in a fast paced, dynamic environment
• Project management
• Reporting & Presentation Skills
• People Management
• Dealing with ambiguity and complexity
• Conflict Management
• Negotiation skills
• Numerical skills
• Ability to operate in a matrix organization

Behavioural

• Accountable
• Adaptable
• Confidence
• Agile
• Culturally aware
• Gets work done
• Innovation
• Inquisitive

Company Description

We suggest you enter details here.

Role Description

This is a full-time, on-site role for a Human Resources Administrator based in Durban. The Human Resources Administrator will be responsible for a variety of HR tasks, including benefits administration, HR management, managing the Human Resources Information Systems (HRIS), and understanding and applying labor and employment law. Day-to-day tasks will include maintaining employee records, handling recruitment processes, coordinating onboarding and training sessions, administering employee benefits, ensuring compliance with labor regulations, and addressing employee queries and concerns.

Qualifications

• Skills in Human Resources (HR) and HR Management
• Experience with Benefits Administration and Human Resources Information Systems (HRIS)
• Knowledge of Labor and Employment Law
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Ability to handle sensitive information with confidentiality
• Bachelor's degree in Human Resources, Business Administration, or a related field
• Previous experience in a similar role is an advantage