308 Implementation Manager jobs in South Africa
Implementation Manager
Posted today
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Job Title: Implementation Manager
Reporting to: Director of Global Implementations
Work Location: Johannesburg, South Africa - Onsite
Job Summary:
The Dedicated Implementation Manager plays a pivotal role in ensuring the seamless onboarding and
Implementation of new clients and strategies within the South Africa region. This role demands a strong blend
of leadership, client-handling expertise, and effective communication skills to oversee cross-functional teams
and achieve successful project execution. Acting as the primary face of the organization during the
implementation process, the Implementation Manager ensures high-quality outcomes, detailed reporting, and
exceptional client satisfaction.
Key Responsibilities:
Client Onboarding & Engagement:
● Serve as the primary point of contact during the implementation process.
● Lead kickoff calls, outlining task objectives, roles, and expectations while fostering team alignment.
● Introduce and emphasize the Implementation Escalation Document during the kickoff call to ensure all
parties are aware of the escalation process and resolution protocols.
● Facilitate meet-and-greet sessions to build rapport among team members and stakeholders, fostering
a collaborative environment.
Client Management & Execution:
● Oversee the successful execution of tasks for customers, ensuring alignment with project goals.
● Collaborate with various teams/departments to ensure customers go live on time.
● Establish and uphold quality standards throughout the implementation process.
Stage-Wise Reporting & Communication:
● Provide regular updates to stakeholders at each stage of the implementation process, ensuring
transparency and alignment.
● Maintain comprehensive documentation of progress, challenges, and resolutions for stakeholder
reporting.
Recruitment & Training Coordination:
● Assess candidates' suitability for task-related roles during the hiring process, ensuring alignment with
customer goals.
● Ensure team members gain proficiency in customer-specific tasks and processes.
Communication & Documentation:
● Maintain clear and fluent written and verbal communication with clients and internal teams.
● Keep detailed meeting notes, track important discussions, and ensure timely delivery of action items.
Customer Feedback & Process Improvement:
● Regularly gather feedback from customers to identify process enhancement opportunities.
● Work collaboratively to implement improvements based on customer feedback, ensuring continuous
improvement.
Industry-Specific Knowledge:
● Leverage knowledge of the Promotional Products industry to better understand client needs and drive
value.
Implementation Manager
Posted today
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Job Description
Hello Future Implementation Manager
Welcome to Direct Axis, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
To facilitate the successful implementation and change management of new initiatives and projects and support business on implemented initiatives and projects until fully operationalised and handed over.
Are you someone who can:
Prevent wastage and continuously identify process improvements to contain and reduce costs.
Foster collaborative relationships within FNB/Direct Axis and across the FirstRand Group.
Participate in development activities that support personal and team growth.
Generate new insights and apply innovative solutions to drive organisational improvement.
Enhance business performance through the effective execution of strategic projects.
Compile progress reports to guide informed business decision-making.
Ensure compliance with legislative, audit, and process requirements.
Plan and implement value-added process improvements aligned with operational strategy and objectives.
Contribute to tactical strategy development and implement supporting operational plans.
Provide subject matter expertise and thought leadership in relevant domains.
Continuously improve service delivery processes to meet or exceed customer expectations.
Build strong working relationships across teams and functions to enhance collaboration and innovation.
You will be an ideal candidate if you:
Have a Bachelor of Commerce equivalent to NQF Level 7: Operations Management, Financial Management, Business Management or related field
Honours in related field will be advantageous
Have 4 to 5 years' experience in operations, preferable in a financial service or banking environment
You Will Have Access To
Opportunities to network, collaborate and work across Segments and teams
Challenging work environment
Opportunities to innovate and add value to team, leadership and business effectiveness.
We Can Be a Match If You Are
Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
You are open to ongoing personal mastery & development.
Apply now if you are interested in taking the next step. We look forward to engaging with you
All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Are you interested to take the step? We look forward to engaging with you further. Apply now
PostDirect Axis
LI-LM8
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
11/10/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Implementation Manager
Posted today
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Job Description
To manage client system integrations and channel onboarding for transaction processing in a manner that contributes to client relationship, solution sustainability and improved efficiencies. The role supports internal and external clients to define requirements, determine workflows, documents, and procedures to verify proper product usage and guide them through the set-up process for given product(s).
Macro environment
- Understand key competitors, global trends, industry dynamics, and key macro environmental forces to analyze and identify channel integration opportunities and threats in the allocated client environment,
- Analyze and adapt new strategies to react to changing business trends. Business alignment
- Understand the business value chain and actively formulate and prioritize plans to develop and enhance current Channel enablement offerings. This includes determining the business case and feasibility,
- Study and understand market trends and its effects. Client
- Understand and stay close to the needs, wants, views of allocated clients, Manage client requirements and expectations to ensure that implemented solutions are bespoke to the client environment but aligned to company standards. This includes the sharing of information and technical requirements so that the client is fully appraised of what would be required to transition the environment,
- Manage the technical implementation process for new clients and for existing clients taking up new products,
- Train clients so that they can self-assist where relevant for onboarding and processing of transactions.
Service development and implementation
- Understand key competitors, global trends and industry dynamics and key macro environmental forces to analyze and identify integration opportunities and threats in the allocated client environment,
- Understand the business value chain and actively formulate and priorities plans to develop and enhance current Channel enablement offerings. This includes determining the business case and feasibility
- Manage client requirements and expectations to ensure that implementation solutions are bespoke to the client environment but align to company standards. This includes the sharing of technical information requirements so that the client is fully appraised of what would be required to transition the environment,
- Liaison with Transactional Portfolio Managers/Digital Portfolio Managers allocated to the account with a view to gaining new business,
- Optimization, acquisition, and retention of client base by building strong collaborations with internal stakeholders
- Identifying and providing recommendations for channel/product enhancements.
Required Qualification
Relevant Diploma/Degree AND/OR relevant experience in a same/similar context
Projects & Implementation Manager (JB5611)
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Network Project And Implementation Manager
Posted 6 days ago
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Job Description
Applications are invited for the Network Project and Implementation Manager positionto be based in Stellenbosch.
This person will report to the Head of Technology.
PURPOSE OF THE ROLE : The Network Project and Implementation Manager will be responsible to plan, facilitate, manage and track implementation projects of all new transmission links, collaborating with stakeholders and ensuring the successful completion of network projects is within scope, schedule and budget constraints.
Key Performance Areas would include, but are not limited to :
Customer Interaction :
- Manage and build external suppliers and vendors relationships.
- Manage communication channels between internal stakeholders and external suppliers.
- Manage and build external suppliers and vendors relationships
Implementation Management :
- Facilitate the implementation process of all transmission links.
- Manage the order and approval process of new services.
- Establish implementation management processes and tracking mechanisms.
- Ensure that both internal and external deadlines are met for cross functional implementations
Transmission Planning :
- Main supplier / point of contact for Technology and Operations when requiring new transmission or increased capacity on existing routes.
- Continuously review capacity, supplier performance and pricing of transmission routes.
- Suggest self-build options where it is clear that the supply options are either too limited or unreliable
Projects and programs :
- Manage all cross functional projects, ensuring team tactics are understood and applied according to the project deliverables and responsibilities.
- Manage project statuses, dependencies and risks, ensuring resource and time allocations are optimally planned.
- Facilitate effective cross functional alignment between the technology team, systems and operations through the Management operating system (MOS) and partnership agreements.
The successful candidate must have the following experience / skills :
Work Experience and Competencies :
- 5+ years of experience in project management, with a focus on network infrastructure and implementation.
- Experience managing complex projects from initiation to completion, including planning, scheduling, risk management, and budget management.
- Experience working with cross-functional teams and managing vendor relationships.
- Strong understanding of network infrastructure technologies, including LAN, WAN, VPN, and cloud-based networking.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders.
Qualifications
- Bachelor's degree in computer science, Information Technology or a related field.
- Project Management Diploma.
If interested and you meet all requirements, please submit your CV with contactable references and copies ofrelated qualifications.
PLEASE NOTE :
- Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel's Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
- Please refer to our Privacy Policy on our website for further information on how we process personal information.
- If you do not hear from us within 14 days, please deem your application as unsuccessful.
Network Project and Implementation Manager
Posted today
Job Viewed
Job Description
Plattekloof, Cape Town, ZA
Full-Time
Technology
Job Openings
Network Project and Implementation Manager
Applications are invited for the Network Project and Implementation Manager position to be based in Plattekloof, Cape Town.
PURPOSE OF THE ROLE: The Network Project and Implementation Manager will be responsible to plan, facilitate, manage and track implementation projects of all new transmission links, collaborating with stakeholders and ensuring the successful completion of network projects is within scope, schedule and budget constraints.
Key Performance Areas would include, but are not limited to:
Customer Interaction:
- Manage and build external suppliers and vendors relationships.
- Manage communication channels between internal stakeholders and external suppliers.
- Manage and build external suppliers and vendors relationships
Implementation Management:
- Facilitate the implementation process of all transmission links.
- Manage the order and approval process of new services.
- Establish implementation management processes and tracking mechanisms.
- Ensure that both internal and external deadlines are met for cross functional implementations
Transmission Planning:
- Main supplier / point of contact for Technology and Operations when requiring new transmission or increased capacity on existing routes.
- Continuously review capacity, supplier performance and pricing of transmission routes.
- Suggest self-build options where it is clear that the supply options are either too limited or unreliable
Projects and programs:
- Manage all cross functional projects, ensuring team tactics are understood and applied according to the project deliverables and responsibilities.
- Manage project statuses, dependencies and risks, ensuring resource and time allocations are optimally planned.
- Facilitate effective cross functional alignment between the technology team, systems and operations through the Management operating system (MOS) and partnership agreements.
The successful candidate must have the following experience/skills:
Work Experience and Competencies:
- 5+ years of experience in project management, with a focus on network infrastructure and implementation.
- Experience managing complex projects from initiation to completion, including planning, scheduling, risk management, and budget management.
- Experience working with cross-functional teams and managing vendor relationships.
- Strong understanding of network infrastructure technologies, including LAN, WAN, VPN, and cloud-based networking.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders.
Qualifications
- Bachelor's degree in computer science, Information Technology or a related field.
- Project Management Diploma.
If interested and you meet all requirements, please submit your CV with contactable references and copies of related qualifications.
PLEASE NOTE:
- Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel's Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
- Please refer to our Privacy Policy on our website for further information on how we process personal information.
- If you do not hear from us within 14 days, please deem your application as unsuccessful.
Network Project and Implementation Manager
Posted today
Job Viewed
Job Description
Applications are invited for the
Network Project and Implementation Manager
position to be based in Plattekloof, Cape Town.
PURPOSE OF THE ROLE:
The Network Project and Implementation Manager will be responsible to plan, facilitate, manage and track implementation projects of all new transmission links, collaborating with stakeholders and ensuring the successful completion of network projects is within scope, schedule and budget constraints.
Key Performance Areas would include, but are not limited to:
Customer Interaction
- Manage and build external suppliers and vendors relationships.
- Manage communication channels between internal stakeholders and external suppliers.
- Manage and build external suppliers and vendors relationships
Implementation Management
- Facilitate the implementation process of all transmission links.
- Manage the order and approval process of new services.
- Establish implementation management processes and tracking mechanisms.
- Ensure that both internal and external deadlines are met for cross functional implementations
Transmission Planning
- Main supplier / point of contact for Technology and Operations when requiring new transmission or increased capacity on existing routes.
- Continuously review capacity, supplier performance and pricing of transmission routes.
- Suggest self-build options where it is clear that the supply options are either too limited or unreliable
Projects And Programs
- Manage all cross functional projects, ensuring team tactics are understood and applied according to the project deliverables and responsibilities.
- Manage project statuses, dependencies and risks, ensuring resource and time allocations are optimally planned.
- Facilitate effective cross functional alignment between the technology team, systems and operations through the Management operating system (MOS) and partnership agreements.
Work Experience And Competencies
The successful candidate must have the following experience/skills:
- 5+ years of experience in project management, with a focus on network infrastructure and implementation.
- Experience managing complex projects from initiation to completion, including planning, scheduling, risk management, and budget management.
- Experience working with cross-functional teams and managing vendor relationships.
- Strong understanding of network infrastructure technologies, including LAN, WAN, VPN, and cloud-based networking.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders.
Qualifications
- Bachelor's degree in computer science, Information Technology or a related field.
- Project Management Diploma.
If interested and you meet all requirements, please submit your CV with contactable references and copies of related qualifications.
Please Note
- Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel's Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
- Please refer to our Privacy Policy on our website for further information on how we process personal information.
- If you do not hear from us within 14 days, please deem your application as unsuccessful.
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Network Project and Implementation Manager
Posted today
Job Viewed
Job Description
Applications are invited for the Network Project and Implementation Manager position to be based in Plattekloof, Cape Town.
PURPOSE OF THE ROLE: The Network Project and Implementation Manager will be responsible to plan, facilitate, manage and track implementation projects of all new transmission links, collaborating with stakeholders and ensuring the successful completion of network projects is within scope, schedule and budget constraints.
Key Performance Areas would include, but are not limited to:
Customer Interaction:
- Manage and build external suppliers and vendors relationships.
- Manage communication channels between internal stakeholders and external suppliers.
- Manage and build external suppliers and vendors relationships
Implementation Management:
- Facilitate the implementation process of all transmission links.
- Manage the order and approval process of new services.
- Establish implementation management processes and tracking mechanisms.
- Ensure that both internal and external deadlines are met for cross functional implementations
Transmission Planning:
- Main supplier / point of contact for Technology and Operations when requiring new transmission or increased capacity on existing routes.
- Continuously review capacity, supplier performance and pricing of transmission routes.
- Suggest self-build options where it is clear that the supply options are either too limited or unreliable
Projects and programs:
- Manage all cross functional projects, ensuring team tactics are understood and applied according to the project deliverables and responsibilities.
- Manage project statuses, dependencies and risks, ensuring resource and time allocations are optimally planned.
- Facilitate effective cross functional alignment between the technology team, systems and operations through the Management operating system (MOS) and partnership agreements.
The successful candidate must have the following experience/skills:
Work Experience and Competencies:
- 5+ years of experience in project management, with a focus on network infrastructure and implementation.
- Experience managing complex projects from initiation to completion, including planning, scheduling, risk management, and budget management.
- Experience working with cross-functional teams and managing vendor relationships.
- Strong understanding of network infrastructure technologies, including LAN, WAN, VPN, and cloud-based networking.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders.
Qualifications
- Bachelor's degree in computer science, Information Technology or a related field.
- Project Management Diploma.
If interested and you meet all requirements, please submit your CV with contactable references and copies of related qualifications.
PLEASE NOTE:
- Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel's Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
- Please refer to our Privacy Policy on our website for further information on how we process personal information.
- If you do not hear from us within 14 days, please deem your application as unsuccessful.
System Implementation Specialist
Posted today
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Job Description
Digital Transformation: Steering Client Success with Mastery in Cloud Automation!
System Implementation Specialist
Job Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Accounting
We are seeking a highly skilled System Implementation Specialist to join our team. The ideal candidate will have a strong background in cloud automation and a passion for digital transformation.
Location: Cape Town, Western Cape, South Africa
Note: This job posting is subject to the company's equal employment opportunity policy and we welcome applications from diverse candidates.
#J-18808-LjbffrSystem Implementation Engineer
Posted 2 days ago
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Job Description
Overview
Are you passionate about environmental monitoring and technology? We are looking for a Systems Implementation Engineer to join our team, where you’ll design, develop, and configure cutting-edge automatic weather stations for projects across sectors including Renewables, Environmental Science & Infrastructure.
Responsibilities- Design, develop, and configure automatic weather stations.
- Deliver Level 2 technical support and system troubleshooting.
- Provide training on dataloggers and specialized systems.
- Work with the sales team to assess technical requirements and recommend compliant solutions.
- Contribute to continuous product and systems development.
- Produce high-quality technical reports, documentation, and system guides.
- Travel to site installations and industry conferences as a technical specialist.
- Strong understanding of measurement systems and instrument operation.
- Proficient in Microsoft Office and capable of producing professional documentation and reports.
- Excellent organizational and time-management skills; able to juggle multiple tasks and shifting priorities.
- Strong written and verbal communication abilities.
- Experience working collaboratively with local and remote teams.
- Familiarity with environmental monitoring sensors, systems, and software platforms.
- High attention to detail and commitment to quality and integrity.
- Ability to create technical drawings, schematics, BOMs, and system build documentation.
- Willingness to travel for business needs.
- Ability to document work in accordance with company procedures and systems.
- Work on impactful projects that support environmental and infrastructure monitoring.
- Collaborate with a team of experts in a supportive and innovative environment.
- Contribute to systems used by industries around the world.
- Opportunities for travel, growth, and specialization.
If you’re a driven engineer with a passion for technical excellence and environmental solutions, we want to hear from you. Apply now to be part of a team that’s shaping the future of weather and environmental monitoring.
#J-18808-Ljbffr