150 Implementation Manager jobs in South Africa

Our client, a leading logistics company is seeking a Business Implementation Manager to join their team.

Location: Kempton Park

Job type: Permanent Position – on site

Duties and Responsibilities

• Support business/sales organization during tender/RFQ process related to customer integration from a business perspective
• First point of contact for local business and sales organization
• Responsible to collect documentation and test files from customers
• Responsible to collect documentation of operational requirements e.g. operational processes, TMS triggers
• Start integration process by submitting BRF
• Supports and aligns with IT for creation of Customer Scope Document (CSD)
• Responsible for customer to sign-off CSD
• Define full setup of test scenarios and create/define reference shipments for all messages related to the request, inbound & outbound
• Support IT during creation of BRD and EDI specification
• Sign-off the BRD before request is moved into build/development phase
• Take part in integration planning together with operations, EDI developers, IT and Central Integration Office Project Manager
• Ensure all necessary business approvals are obtained within the agreed timeframe.
• Ensure that all local stakeholders are aligned
• Act as the first escalation point to business management for Customer Integration Office
• Support IT to execute Integration Test from an operational and customer point of
• Ensures that the User Acceptance Tests (UAT) scenarios are created in due time prior to UAT
• Responsible for execution of User Acceptance Test (UAT) with support from IT, Business and customer.
• Trouble shooting during UAT.
• Responsible for customer to sign-off UAT including UAT-log (sign-off need to be documented).
• Ensure that processes, procedures, and work instructions are made for business.
• Ensure that training is executed (if needed) and business is using the system as intended.
• Act as the first point of contact for business after Go-live.
• Troubleshooting and advising on issues during hypercare period.
• Provide full support on all local Customer integrations post go-live according to defined standard process.

Minimum Requirements

• Matric (essential)
• Industry level qualification/ tertiary qualification - Advantageous
• 6 - 8 years’ experience in Business Analysis, Consulting, or a related Systems role, with a strong emphasis on EDI/API integrations.
• Proven experience in a front-facing role, engaging directly with customers.
• Experience in Freight Forwarding or Logistics is a plus.
• Solid understanding of EDI/ API technologies and disciplines
• Forwarding related TMS or customer visibility platforms advantageous,
• Knowledge of main ERP systems advantageous

Skills Required

• Strong project management acumen and ability to self-manage
• Exceptional communication skills

Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful

Applications are invited for the Network Project and Implementation Manager positionto be based in Stellenbosch.

This person will report to the Head of Technology.

PURPOSE OF THE ROLE : The Network Project and Implementation Manager will be responsible to plan, facilitate, manage and track implementation projects of all new transmission links, collaborating with stakeholders and ensuring the successful completion of network projects is within scope, schedule and budget constraints.

Key Performance Areas would include, but are not limited to :

Customer Interaction :

• Manage and build external suppliers and vendors relationships.
• Manage communication channels between internal stakeholders and external suppliers.
• Manage and build external suppliers and vendors relationships

Implementation Management :

• Facilitate the implementation process of all transmission links.
• Manage the order and approval process of new services.
• Establish implementation management processes and tracking mechanisms.
• Ensure that both internal and external deadlines are met for cross functional implementations

Transmission Planning :

• Main supplier / point of contact for Technology and Operations when requiring new transmission or increased capacity on existing routes.
• Continuously review capacity, supplier performance and pricing of transmission routes.
• Suggest self-build options where it is clear that the supply options are either too limited or unreliable

Projects and programs :

• Manage all cross functional projects, ensuring team tactics are understood and applied according to the project deliverables and responsibilities.
• Manage project statuses, dependencies and risks, ensuring resource and time allocations are optimally planned.
• Facilitate effective cross functional alignment between the technology team, systems and operations through the Management operating system (MOS) and partnership agreements.

The successful candidate must have the following experience / skills :

Work Experience and Competencies :

• 5+ years of experience in project management, with a focus on network infrastructure and implementation.
• Experience managing complex projects from initiation to completion, including planning, scheduling, risk management, and budget management.
• Experience working with cross-functional teams and managing vendor relationships.
• Strong understanding of network infrastructure technologies, including LAN, WAN, VPN, and cloud-based networking.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders.

Qualifications

• Bachelor's degree in computer science, Information Technology or a related field.
• Project Management Diploma.

If interested and you meet all requirements, please submit your CV with contactable references and copies ofrelated qualifications.

PLEASE NOTE :

• Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel's Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
• Please refer to our Privacy Policy on our website for further information on how we process personal information.
• If you do not hear from us within 14 days, please deem your application as unsuccessful.

Applications are invited for the Network Project and Implementation Manager position to be based in Stellenbosch.
This person will report to the Head of Technology.

PURPOSE OF THE ROLE: The Network Project and Implementation Manager will be responsible to plan, facilitate, manage and track implementation projects of all new transmission links, collaborating with stakeholders and ensuring the successful completion of network projects is within scope, schedule and budget constraints. Key Performance Areas would include, but are not limited to:

Customer Interaction:

• Manage and build external suppliers and vendors relationships.
• Manage communication channels between internal stakeholders and external suppliers.
• Manage and build external suppliers and vendors relationships
  

Implementation Management:

• Facilitate the implementation process of all transmission links.
• Manage the order and approval process of new services.
• Establish implementation management processes and tracking mechanisms.
• Ensure that both internal and external deadlines are met for cross functional implementations
  

Transmission Planning:

• Main supplier / point of contact for Technology and Operations when requiring new transmission or increased capacity on existing routes.
• Continuously review capacity, supplier performance and pricing of transmission routes.
• Suggest self-build options where it is clear that the supply options are either too limited or unreliable
  

Projects and programs:

• Manage all cross functional projects, ensuring team tactics are understood and applied according to the project deliverables and responsibilities.
• Manage project statuses, dependencies and risks, ensuring resource and time allocations are optimally planned.
• Facilitate effective cross functional alignment between the technology team, systems and operations through the Management operating system (MOS) and partnership agreements.

The successful candidate must have the following experience/skills:

Work Experience and Competencies:

• 5+ years of experience in project management, with a focus on network infrastructure and implementation.
• Experience managing complex projects from initiation to completion, including planning, scheduling, risk management, and budget management.
• Experience working with cross-functional teams and managing vendor relationships.
• Strong understanding of network infrastructure technologies, including LAN, WAN, VPN, and cloud-based networking.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders.

Qualifications

• Bachelor's degree in computer science, Information Technology or a related field.
• Project Management Diploma.

If interested and you meet all requirements, please submit your CV with contactable references and copies of related qualifications.

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel’s Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
• Please refer to our Privacy Policy on our website for further information on how we process personal information.
• If you do not hear from us within 14 days, please deem your application as unsuccessful.

Applications are invited for the Network Project and Implementation Manager position to be based in Plattekloof, Cape Town.

PURPOSE OF THE ROLE: The Network Project and Implementation Manager will be responsible to plan, facilitate, manage and track implementation projects of all new transmission links, collaborating with stakeholders and ensuring the successful completion of network projects is within scope, schedule and budget constraints.

Key Performance Areas would include, but are not limited to:

Customer Interaction

• Manage and build external suppliers and vendors relationships.
• Manage communication channels between internal stakeholders and external suppliers.
• Manage and build external suppliers and vendors relationships
  
  

• Facilitate the implementation process of all transmission links.
• Manage the order and approval process of new services.
• Establish implementation management processes and tracking mechanisms.
• Ensure that both internal and external deadlines are met for cross functional implementations
  
  

• Main supplier / point of contact for Technology and Operations when requiring new transmission or increased capacity on existing routes.
• Continuously review capacity, supplier performance and pricing of transmission routes.
• Suggest self-build options where it is clear that the supply options are either too limited or unreliable
  
  

• Manage all cross functional projects, ensuring team tactics are understood and applied according to the project deliverables and responsibilities.
• Manage project statuses, dependencies and risks, ensuring resource and time allocations are optimally planned.
• Facilitate effective cross functional alignment between the technology team, systems and operations through the Management operating system (MOS) and partnership agreements.
  
  

• 5+ years of experience in project management, with a focus on network infrastructure and implementation.
• Experience managing complex projects from initiation to completion, including planning, scheduling, risk management, and budget management.
• Experience working with cross-functional teams and managing vendor relationships.
• Strong understanding of network infrastructure technologies, including LAN, WAN, VPN, and cloud-based networking.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders.
  
  

• Bachelor's degree in computer science, Information Technology or a related field.
• Project Management Diploma.
  
  

• Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel’s Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
• Please refer to our Privacy Policy on our website for further information on how we process personal information.
• If you do not hear from us within 14 days, please deem your application as unsuccessful.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Job Specification

• Analysis of client’s system requirements pre implementation
• Assist with new clients’ onboardings and new systems implementation projects
• Provide Business As Usual support for ongoing matters on Portals Maintain Investor Portals configuration and setup to optimize systems according to business requirements
• Manage vendors actively for development and enhancements Monitor, troubleshoot and analyze issues within the Investor Portals
• Assist in client onboarding and new systems implementation projects
• Assist in training the business users and updating training guides
• Any other duties in the scope of the role that the company requires

Skills Required

• B.Com or similar tertiary business study with Information Technology exposure
• 1 – 5 years’ experience within the financial industry (preferable)
• Experience in accounting/ financial sector; An aptitude for working with systems
• Experience in a fund accounting system advantageous
• Project management
• Excellent Communication Skills
• Strong team player
• Solution orientated & strong problem-solving skills
• Highly organized and attention to detail
• Must show initiative to constantly improve processes
• Ability to prioritize issues at company level
• Good understanding of operational controls framework.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business
• A positive and dynamic work environment
• Competitive salary and additional benefits
• Possibility for advancement
• On the Job training
• Full time role

Disclaimer : Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Join to apply for the System Implementation Specialist role at Apex Group Ltd

Join to apply for the System Implementation Specialist role at Apex Group Ltd

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Job Specification

• Analysis of client’s system requirements pre implementation
• Assist with new clients’ onboardings and new systems implementation projects
• Provide Business As Usual support for ongoing matters on Portals Maintain Investor Portals configuration and setup to optimize systems according to business requirements
• Manage vendors actively for development and enhancements Monitor, troubleshoot and analyze issues within the Investor Portals
• Assist in client onboarding and new systems implementation projects
• Assist in training the business users and updating training guides
• Any other duties in the scope of the role that the company requires
  
  

• B.Com or similar tertiary business study with Information Technology exposure
• 1 – 5 years’ experience within the financial industry (preferable)
• Experience in accounting/ financial sector; An aptitude for working with systems
• Experience in a fund accounting system advantageous
• Project management
• Excellent Communication Skills
• Strong team player
• Solution orientated & strong problem-solving skills
• Highly organized and attention to detail
• Must show initiative to constantly improve processes
• Ability to prioritize issues at company level
• Good understanding of operational controls framework.
  
  

• A genuinely unique opportunity to be part of an expanding large global business
• A positive and dynamic work environment
• Competitive salary and additional benefits
• Possibility for advancement
• On the Job training
• Full time role
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology

Referrals increase your chances of interviewing at Apex Group Ltd by 2x

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