14 Implementation Director jobs in South Africa

About the Role

We are looking for an experienced Change Management & Training Lead to drive adoption and successful implementation of our digital transformation initiatives. This role is responsible for ensuring that people, processes, and technology changes are well-communicated, understood, and embedded across the organization.

Key Responsibilities

• Develop and execute change management strategies and communication plans for digital initiatives.
• Design, coordinate, and deliver training programs and enablement sessions to support system rollouts.
• Engage with business stakeholders to assess readiness and manage resistance.
• Develop tools and resources (guides, FAQs, training materials) to support adoption.
• Monitor change effectiveness, adoption rates, and provide feedback for continuous improvement.
• Act as the primary liaison between project teams, leadership, and end-users.

Qualifications & Experience

• 5–8 years' experience in change management, training, or organizational development (preferably within digital transformation projects).
• PROSCI certification or equivalent change management accreditation (mandatory).
• Bachelor's degree in Business, Human Resources, Communications, or related field (preferred).

Skills &Competencies

• Strong expertise in communication planning and execution.
• Hands-on experience in training rollout and end-user enablement.
• Excellent stakeholder engagement and facilitation skills.
• Ability to analyze adoption metrics and recommend interventions.
• Strong interpersonal, presentation, and written communication skills.

Application Requirements

Please ensure you attach your Change Management certification(s) with your application.

Job Type: Full-time

Work Location: In person

Make an impact with NTT DATA

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Your day at NTT DATA

The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.

This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.

Key Responsibilities:

• Provides leadership and guidance to individuals involved in organizational change initiatives.
• Leads strategic transformational change management initiatives.
• Develops a clear vision for organizational change and aligns it with business goals.
• Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
• Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
• Provides strategic guidance to senior leadership on change management methodology and approach.
• Ensures the development of enterprise-wide change management methodologies and toolkits. Identifies potential risks and develops mitigation strategies.
• Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
• Acts as a coach for senior leaders/managers in helping them fulfil the role of "change sponsor".
• Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
• Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.

To thrive in this role, you need to have:

• Significant proficiency in methodologies, change management principles, and project lifecycle phases.
• Significant understanding of change management challenges, opportunities, methodologies and frameworks.
• Significant understanding of local and international change management methodologies.
• Ability to influence senior leaders/managers and gain buy-in at executive level.
• Excellent analytical and strategic planning capabilities.
• Significant vast expertise in delivering creative and innovative solutions to business challenges.
• Excellent interpersonal and presentation skills.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
• Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).

Required experience:

• Significant experience working on large scale change management projects and programs, ideally in a related working environment.
• Deep Experience gained in a similar leadership role.
• Significant experience leading and managing a change management team, delivering high quality results.
• Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
• Significant experience leading programs that include technology change and adoption.
• Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us .

Brief description

The main purpose of this position is to diagnose, design, implement and assess change management strategies and plans in support of organisational projects and programmes within the Prudential Authority (PA), ensuring quality, sustainability and that the benefits of medium to high organisational change initiatives materialise.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Apply a structured change management approach and methodology for the people impact of implementing organisational projects as developed by the PA.
• Influence and participate in pre-planning activities and provide change management input to ensure change-related impacts are considered when planning the approaches of multiple projects.
• Diagnose, design, develop, integrate and assess change plans and execute deliverables aligned to the project plans of multiple projects.
• Conduct assessments (readiness, impact and training) of multiple projects and analyse and interpret the results thereof, providing recommendations/interventions and reports and executing approved interventions to assist stakeholder decision-making.
• Develop and implement a comprehensive stakeholder engagement and communication, leadership alignment and resistance management plans that are aligned to the project plans for multiple projects.
• Review and prioritise existing training plans across multiple projects and identify gaps therein, develop and implement an appropriate training plan, assess the impact of training and provide recommendations.
• Prioritise the delivery of change initiatives to manage change saturation and the risks and dependencies of multiple projects.
• Develop analytical change reports, identify goals and metrics and make recommendations to guide, advise and influence decision-making.
• Administer a monitoring system that tracks the adoption, utilisation and proficiency of individual changes.
• Coach business owners, managers and teams through change.
• Determine the impact of change management initiatives, identify gaps and develop alternative strategies and interventions as needed.
• Facilitate the development of the post-implementation model and support, and communicate this to stakeholders.

Who are we?

Outsized is a high-growth, well-funded disruptor in the fast-evolving talent economy. We focus on full-time contracts (remote or onsite), typically between 1-12 months. We help our talent upskill, so they have better chances of landing their dream projects and charge fair rates. Outsized members have access to an exclusive Community where they can connect with peers and experts, take part in live events, and find project collaborators.

Who are we looking for?

We are looking for experienced Change Management specialists to join our exclusive talent pool of highly skilled experts for upcoming projects with clients in South Africa

What will you do

• Develop and implement change management strategies and plans that maximise employee adoption and minimise disruption.
• Conduct impact assessments and stakeholder analysis to identify risks and readiness.
• Design and deliver communications, training, and engagement initiatives.
• Support leaders and managers in driving change within their teams.
• Monitor and report on adoption, effectiveness, and issues, adjusting interventions as needed.

Requirements

• 5+ years of experience in change management, organisational development, or related roles.
• Strong knowledge of change management principles, methodologies, and tools (e.g., Prosci, ADKAR).
• Excellent communication and stakeholder management skills.
• Experience in large-scale transformation projects across industries is preferred.

Deloitte is looking for a high caliber Change Management Strategy Lead. The role calls for a true strategic specialist in Change Management, and will be a
3 month contract assignment
. Note, there is a
possibility to extend
based on candidate expertise and project need

• Role - Change Management Strategy Lead
• Duration - 3 months
• Location - Gauteng
• Arrangement - Hybrid

The position calls for a specialist to assist with a multi-pillar setup for 3 transformation programmes, running concurrently with multiple agendas. You'd need to plan, analyze, and build a change management strategy, allowing for minimal disruption to business operations. These operations are aligned across 3 businesses, 16 territories, and 11 countries. The ideal candidate would need to have Exco Level engagement and presentation on Change Management Strategy. Previous Consulting experience preferred

Job Description

To implementation of end-to-end configuration of infrastructure. Control identified and audits information defines and maintain databases.

To plan integrated Change Strategies for each IT change in the business, ensuring change impact assessments are done and stakeholders involved

• Drive business profitability in the context of cost management for changes implemented in Information technology solutions
• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers' expectations through delivery of IT change solutions that ensure minimum disruption to business.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements
• Ensuring change impact assessments are done and stakeholders are involved to measure the impact that IT changes had / will have on the overall business results
• Planning of integrated Change Strategies for each IT change in the business to ensure effective implementation of new IT systems or applications
• Comply with governance in terms of legislative and audit requirements for IT implementation of systems and software changes required
• Develop the overall IT Change Management Programme for IT Changes for System and application releases (tasks, assignments, delivery, timeframes and problem fixtures)
• Manage IT Change Management Operations (Daily IT feedback, document procedures, report at IT Change Meetings) to ensure successful implementation within agreed timelines
• Manage the incident to completion of queries by trouble-shooting end user functional issues and resolves or escalates to senior applications administrator / functional / technical support where necessary during IT Change Process
• Develop capacity and resource plans to implement IT Change Management processes to ensure optimum use of available IT Change technology to maximise performance and productivity.
• Produce IT Change Management reports on a daily, weekly and monthly basis as required by management and business areas
• Manage own development to increase own competencies
• Support peers and colleagues across IT functions through knowledge sharing / mentoring / coaching of the IT Change Management Programmes

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

24/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Advert reference: uj_

Advert status: Online

Apply by: 3 October 2025

Position Summary

Industry: Education & Training

Job category: Education and Training

Campus: Auckland Park Kingsway Campus

Contract: Temporary

Remuneration: Market Related

EE position: EE

Level: Skilled

Introduction

The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ's mission is "To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge." The University is guided by the vision of building "An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".

Job description

"Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.

For more information, please review the following link: Justice/Criminal/NRSO

Job Purpose:

We are seeking a skilled Project Manager to lead change management projects within the UJ Human Capital Managementdivision.

Key Responsibilities:

• Lead the change management planning, execution, and delivery of projects ensuring effective management of risks and resistance.
• Be a part of the team to develop, implement and project manage change management strategies.
• Build and maintain strong relationships with executives, managers, employees, and unions to ensure alignment and support of projects in the UJ Human Capital Managementdivision.
• Facilitate communication, engagement, and training interventions to drive change readiness.
• Monitor and report to senior management on project progress, risks, and outcomes, whilst ensuring delivery within scope, budget, and time.
• Be involved in the change management required to promote employee involvement, continuous improvement, and adherence to labour legislation and university policies.

Minimum requirements

• A Bachelor's degree (NQF Level 7) in a Business related field.
• At least 5 years' experience in project management with a track record in human resource change management initiatives (e.g., Conditions of Service, Policies, etc.).
• Proven experience in leading complex organisation-wide change initiatives.

Competencies and Behavioural Attributes:

• Strong knowledge of project management methodologies.
• Expertise in change management.
• Understanding of HCM practices and information systems.
• Facilitation, presentation, and report-writing skills.
• Strong leadership, emotional intelligence, and ability to manage resistance and build trust.
• Problem-solving, negotiation, and conflict-resolution skills.
• Ability to work under pressure, manage multiple priorities, and handle sensitive information with discretion.

Recommendations:

• Remuneration related consulting experience would be an advantage.
• Be either a Certified Accredited Project Manager (CAPM) with PMO or have the equivalent of a the PMP certification from PMI.
• Change Management certification (CMC).
• Experience in the SA higher education, public sector, or complex organisational environments.

Enquiries:

Enquiries regarding the job content: Ms Vivian Monyela (Senior Manager: Organisation Design) at Tel:

Enquiries regarding remuneration & benefits: Ms Busisiwe Dumezweni (HCM Business Partner) at Tel:

Your application, comprising of a detailed Curriculum Vitae as well as the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees must be uploaded before or on the closing date of the advertised post. Please also attach the following: a copy of your highest academic qualification, proof of registration with professional bodies you might belong to and if applying for an academic position, a list of accredited research output and/ or a portfolio of your creative output.

If you require technical support / assistance on the UJ e-recruitment website, please contact our service provider PNET on the following contact details: / or email

Candidates may be subjected to appropriate psychometric testing and other selection instruments.

In conjunction to merit on the basis of qualifications, experience and proven achievements the University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups. As necessitated by operational requirements the University reserves the right not to make an appointment to positions advertised. If you have not received a response from the University within 8 weeks of the closing date, you should assume that your application has been unsuccessful.

Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.

ELIGIBILITY

Suitably Qualified

Candidates

CLOSING DATE

REFERENCE NUMBER

FPR 36/25 Ext

SALARY

TCOE: R R

DEPARTMENT

Organisational Effectiveness

&Innovation

DIRECTORATE

FUTURE PLANNING AND

RESILIENCE

Principal Organizational Development

Specilaist-Change Management and leadership

Requirements

• A three-year tertiary qualification, with a focus in social

sciences or behavioural sciences. Preference would be a

postgraduate qualification in Organisational Psychology or

equivalent

• Certification in change management methodology would be an

advantage

• Eight (8) years or more working experience coupled with

experience in organizational behaviour/change

management/organisational development

• A valid driver's license is preferred.

Key Performance Areas

• Facilitate the development and implementation of

change management and change leadership strategies

across all the directorates / departments of the City of

Cape Town

• Engage and build relationships with various stakeholders

proactively through communication and collaboration to

enable effectiveness of organisational change

• Plan and execute specific key strategic initiatives

(organisational; technical; cultural) by applying change

management principles for large scale transversal and key City

projects

• Provide input to and implement change readiness assessments,

develop communication, sponsorship, stakeholder engagement

and training plans while also identifying areas of resistance

• Develop specific interventions to address resistance at individual

and team levels and facilitate change sessions/ conversations with

senior management and teams

• Build change management capability by collaborating with

the Organisational Development team to institutionalise

change leadership in the city as key leadership / management

competency

• Utilise a variety of organisational development, people

management and change management methodologies and

best practice approaches to deliver on key functions.