145 Implementation Consultant jobs in South Africa

Implementation Consultant

Department: Customer Operations

Employment Type: Permanent - Full Time

Location: Johannesburg

Description

We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.

• Understand all the functionality within the GhostPractice system.
• Installing and setting up software at clients.
• Interviewing clients and their staff in order to understand their business and operational requirements.
• Analysing the information that clients currently use to perform their duties.
• Converting Non- Financial client's data from Legacy system into GhostPractice.
• Managing and completing the conversion process between the conversions Team and Implementation Team.
• Updating clients with latest GhostPractice version.
• Train clients on all the functionality within the GhostPractice system.
• Problem solving of client issues.
• Functional testing of software.
• Preparing and managing project plans.
• Servicing clients in terms of their requirements of the GhostPractice system.
• Meeting with clients and managing projects.

Key Responsibilities

• Execute the strategy as expressed by the Executive Management team of the company.
• Report directly to your Team Leader on all related activities.
• Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan.
• Attending to meetings with the client about the project.
• Interviewing the client and understanding the client’s processes and procedures in order to implement GhostPractice successfully.
• Understanding and Analysing the client’s data along with the client and converting and importing it into GhostPractice (Non-Financial).
• Testing the integrity of the data along with the client.
• Training Clients in a classroom setup or doing one-on-one training sessions with individual clients on GhostPractice.
• Installing SQL and GhostPractice at the client if and when necessary.
• Assisting the client with handholding and support during the Testing- and Launch phases.
• Communicating project progress internally as well as to the client on a regular basis.
• Ensuring that your client understands all the appropriate Financial and Management Reports in the system to assist them in better managing their business and staff.
• Ensuring that all project related admin and documentation is completed and filed on GhostPractice and that all client signed documents are submitted to the Line Manager as well.

Skills, Knowledge & Expertise

• Ability to handle multiple priorities and remain focused and organized.
• Ability to effectively communicate verbally and in writing.
• Proficiency in Microsoft Office products.
• Understand all the functionality within the GhostPractice system.
• Effectively manage Project Milestones and Due Dates.

Career Growth Measurables

• Effectively manage and understand the conversion process and financial data from the Legacy System to GhostPractice to assist the Conversion Specialist team in successfully converting the data correctly.
• Can do full SQL and GhostPractice installation at the client which includes Mobile App and GP Web.
• Can setup Backups after SQL and GhostPractice installation at clients.
• Excellent understanding of all duties and responsibilities of an Implementation Consultant.
• Excellent Track Record as an Implementations Consultant.
• Have successfully implemented over 10 projects with the Full Implementation- or Matter Management process.
• Have successfully implemented all modules of GhostPractice (not necessarily all at one site) and by means of re-implementations and assisting on projects onsite or remotely.

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

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Join to apply for the Implementation Consultant role at Dye & Durham Corporation

1 day ago Be among the first 25 applicants

Join to apply for the Implementation Consultant role at Dye & Durham Corporation

Description

We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.

Department: Operations

Location: Johannesburg

Description

We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.



Key Responsibilities

• Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan.
• Managing and completing the conversion process.
• Train clients on all the functionality within the GhostPractice system.
• Problem solving of client issues.
• Functional testing of software.
• Interviewing the client and understanding the client’s processes and procedures in order to implement GhostPractice successfully.
• Understanding and Analysing the client’s data along with the client and converting and importing it into GhostPractice (Non-Financial).
• Installing SQL and GhostPractice for the client if and when necessary.
• Ensuring that all project related admin and documentation is completed and filed.
  
  

Skills, Knowledge & Expertise

• Ability to handle multiple priorities and remain focused and organized.
• Ability to effectively communicate verbally and in writing.
• Proficiency in Microsoft Office products.
• Understand all the functionality within the GhostPractice system.
• Effectively manage Project Milestones and Due Dates.
• Strong accounting background.
• Can do full SQL and setup Backups after SQL installation.
  
  

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Dye & Durham Corporation by 2x

Sign in to set job alerts for “Implementation Consultant” roles.

City of Johannesburg, Gauteng, South Africa 4 days ago

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TECHNICAL IMPLEMENTATION & SOLUTIONS CONSULTANT

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New Business Development & Technical Consultant -

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City of Johannesburg, Gauteng, South Africa 3 weeks ago

Intermediate Business Analyst - Insurance

Johannesburg, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 5 days ago

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New Business Development & Technical Consultant - Biosecurity

City of Johannesburg, Gauteng, South Africa 2 weeks ago

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Johannesburg, Gauteng, South Africa 2 months ago

Johannesburg Metropolitan Area 1 week ago

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Johannesburg, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Join to apply for the Implementation Consultant role at Dye & Durham Corporation

Join to apply for the Implementation Consultant role at Dye & Durham Corporation

Description

We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.

• Understand all the functionality within the GhostPractice system.
• Installing and setting up software at clients.
• Interviewing clients and their staff in order to understand their business and operational requirements.
• Analysing the information that clients currently use to perform their duties.
• Converting Non- Financial client's data from Legacy system into GhostPractice.
• Managing and completing the conversion process between the conversions Team and Implementation Team.
• Updating clients with latest GhostPractice version.
• Train clients on all the functionality within the GhostPractice system.
• Problem solving of client issues.
• Functional testing of software.
• Preparing and managing project plans.
• Servicing clients in terms of their requirements of the GhostPractice system.
• Meeting with clients and managing projects.
  
  
  

Department: Customer Operations

Location: Johannesburg

Description

We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.

• Understand all the functionality within the GhostPractice system.
• Installing and setting up software at clients.
• Interviewing clients and their staff in order to understand their business and operational requirements.
• Analysing the information that clients currently use to perform their duties.
• Converting Non- Financial client's data from Legacy system into GhostPractice.
• Managing and completing the conversion process between the conversions Team and Implementation Team.
• Updating clients with latest GhostPractice version.
• Train clients on all the functionality within the GhostPractice system.
• Problem solving of client issues.
• Functional testing of software.
• Preparing and managing project plans.
• Servicing clients in terms of their requirements of the GhostPractice system.
• Meeting with clients and managing projects.
  
  
  

Key Responsibilities

• Execute the strategy as expressed by the Executive Management team of the company.
• Report directly to your Team Leader on all related activities.
• Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan.
• Attending to meetings with the client about the project.
• Interviewing the client and understanding the client’s processes and procedures in order to implement GhostPractice successfully.
• Understanding and Analysing the client’s data along with the client and converting and importing it into GhostPractice (Non-Financial).
• Testing the integrity of the data along with the client.
• Training Clients in a classroom setup or doing one-on-one training sessions with individual clients on GhostPractice.
• Installing SQL and GhostPractice at the client if and when necessary.
• Assisting the client with handholding and support during the Testing- and Launch phases.
• Communicating project progress internally as well as to the client on a regular basis.
• Ensuring that your client understands all the appropriate Financial and Management Reports in the system to assist them in better managing their business and staff.
• Ensuring that all project related admin and documentation is completed and filed on GhostPractice and that all client signed documents are submitted to the Line Manager as well.
  
  
  

Skills, Knowledge & Expertise

• Ability to handle multiple priorities and remain focused and organized.
• Ability to effectively communicate verbally and in writing.
• Proficiency in Microsoft Office products.
• Understand all the functionality within the GhostPractice system.
• Effectively manage Project Milestones and Due Dates.
  

Career Growth Measurables

• Effectively manage and understand the conversion process and financial data from the Legacy System to GhostPractice to assist the Conversion Specialist team in successfully converting the data correctly.
• Can do full SQL and GhostPractice installation at the client which includes Mobile App and GP Web.
• Can setup Backups after SQL and GhostPractice installation at clients.
• Excellent understanding of all duties and responsibilities of an Implementation Consultant.
• Excellent Track Record as an Implementations Consultant.
• Have successfully implemented over 10 projects with the Full Implementation- or Matter Management process.
• Have successfully implemented all modules of GhostPractice (not necessarily all at one site) and by means of re-implementations and assisting on projects onsite or remotely.
  
  
  

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Dye & Durham Corporation by 2x

Sign in to set job alerts for “Implementation Consultant” roles.

City of Johannesburg, Gauteng, South Africa 2 weeks ago

City of Johannesburg, Gauteng, South Africa 5 hours ago

TECHNICAL IMPLEMENTATION & SOLUTIONS CONSULTANT

Kempton Park, Gauteng, South Africa 6 hours ago

New Business Development & Technical Consultant -

Woodmead, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 6 days ago

SATIC - ERP Integration Technical Consultant

Johannesburg Metropolitan Area 2 days ago

Sandton, Gauteng, South Africa 4 months ago

SAP Solution Consultant-Technical (SAP Authorisation and Security)

Johannesburg, Gauteng, South Africa 1 day ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 2 days ago

Business Analyst Specialist - Contractor

Johannesburg, Gauteng, South Africa 6 days ago

Johannesburg Metropolitan Area 3 days ago

Johannesburg, Gauteng, South Africa 1 month ago

City of Johannesburg, Gauteng, South Africa 2 days ago

New Business Development & Technical Consultant - Biosecurity

Johannesburg, Gauteng, South Africa 7 hours ago

MS Dynamics 365 Functional Consultant (6 - Months Fixed Term Contract

Sandton, Gauteng, South Africa 3 weeks ago

Kempton Park, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 5 months ago

Johannesburg, Gauteng, South Africa 2 months ago

Johannesburg, Gauteng, South Africa 6 months ago

Johannesburg, Gauteng, South Africa 1 month ago

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Minimum requirements:

• At least 2 Years experience in Corporate Treasury, Treasury Management System Implementations, Professional Services or other relevant experience
• Knowledge in the following functions is useful: Cash Management & Forecasting, Connectivity, Payments, FX Exposure Management, Financial Transactions, General Ledger, Financial Accounting, Hedge Accounting, ERP Integrations & Risk Management
• BCom Finance Degree
• Previous implementation experience in TMS, FinTech, SaaS, ERP or Financial Systems will be beneficial

Consultant: Dani Christian - Dante Personnel Pretoria Faerie Glen

Apply via our website
Or directly via the following link:
Application Link
If you do not hear from us within 5 days, please accept that your application was unsuccessful.

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Join Our Team as an ERP Consultant

Reference: CTI003429-SMG-1
Join a company that aims to serve brands, apparel sourcing, and manufacturing companies in the apparel industry. They are looking for an experienced and versatile ERP Consultant with a strong background in finance, SQL, and Sage.

Duties & Responsibilities

1. Leverage your expertise in finance, SQL, and Sage to provide comprehensive ERP consulting services to our clients.
2. Collaborate with clients to understand their business requirements and develop tailored solutions to optimize their financial processes.
3. Implement and configure ERP systems, ensuring seamless integration with existing systems and databases.
4. Provide guidance and support to clients on the effective use of ERP software, including troubleshooting and resolving technical issues.
5. Drive new business development by identifying opportunities, conducting market research, and building relationships with potential clients.
6. Stay up-to-date with industry trends and best practices to continuously enhance our ERP consulting services.

Requirements

1. Minimum of 4 years of experience as an ERP Consultant, with a focus on the financial side of operations.
2. Proficiency in SQL and Sage software for data management and financial analysis.
3. Proven track record in new business development, with the ability to identify and convert leads into successful engagements.
4. Strong analytical and problem-solving skills, with the ability to design and implement effective ERP solutions.
5. Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
6. Ability to work independently and manage multiple projects simultaneously.

Contact Information

Contact Selandea McGuinness on or quoting the Reference: CTI003429.

Package & Remuneration

R 670 000 - R 820 000 - Annually

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Job Summary: Alula is looking for an experienced Implementation Consultant who will be responsible for gathering business requirements, analysis, and implementation and managing applications within the firm. The role will also involve establishing and supporting software development methodology and guidelines.

Key Responsibilities:

The position will be responsible for developing, testing, and maintaining web based and/or packaged applications in a rapid development environment.

Systems analysis techniques and user interaction skills through the process of creating detailed specifications, coding, testing, debugging, documenting, and maintaining various custom and packaged applications.

Team up with product owners and other senior developers to design world class solutions.

Utilize the latest technologies to develop solutions based on our company standards.

Identify/Install/Configure/Maintain third party solutions where appropriate.

Create and maintain quality written documentation.

Advise and assist clients with creating products.

Facilitate agile approach with clients and work with Solution Architect to assist client regarding product configuration.

Drafting of product specifications and functional requirements analysis e.g., commission, reassurance specifications.

Client collaboration to gather and understand business requirements.

Use of SQL for investigation and reporting purposes on client databases

Creation and maintenance of client specific methods in VB.net

Read and write VB.net code as part of support issue investigation and new product configuration (with some assistance)

New product and process configuration on client databases

Assist with setting up of various tools such as accounting, valuation, payment interface tool sets.

Testing in an integrated environment in conjunction with internal and external development resources

Requirements:

Actuarial or IT related tertiary qualification

At least 3 years of work experience configuring policy admin systems.

At least 3 years experience in MS SQL Server

At least 3 years experience working with Life insurance products.

Tech savvy (understanding and reading code such as C# and vb.net)

Strong verbal and written communication skills

Ability to multi-task with minimum supervision

Experience in the financial service industry will be an advantage

Job Summary: Alula is looking for an experienced Implementation Consultant who will be responsible for gathering business requirements, analysis, and implementation and managing applications within the firm. The role will also involve establishing and supporting software development methodology and guidelines. Key Responsibilities: The position will be responsible for developing, testing, and maintaining web based and/or packaged applications in a rapid development environment. Systems analysis techniques and user interaction skills through the process of creating detailed specifications, coding, testing, debugging, documenting, and maintaining various custom and packaged applications. Team up with product owners and other senior developers to design world class solutions. Utilize the latest technologies to develop solutions based on our company standards. Identify/Install/Configure/Maintain third party solutions where appropriate. Create and maintain quality written documentation. Advise and assist clients with creating products. Facilitate agile approach with clients and work with Solution Architect to assist client regarding product configuration. Drafting of product specifications and functional requirements analysis e.g., commission, reassurance specifications. Client collaboration to gather and understand business requirements. Use of SQL for investigation and reporting purposes on client databases Creation and maintenance of client specific methods in VB.net Read and write VB.net code as part of support issue investigation and new product configuration (with some assistance) New product and process configuration on client databases Assist with setting up of various tools such as accounting, valuation, payment interface tool sets. Testing in an integrated environment in conjunction with internal and external development resources Requirements: Actuarial or IT related tertiary qualification At least 3 years of work experience configuring policy admin systems. At least 3 years experience in MS SQL Server At least 3 years experience working with Life insurance products. Tech savvy (understanding and reading code such as C# and vb.net) Strong verbal and written communication skills Ability to multi-task with minimum supervision Experience in the financial service industry will be an advantage

Join to apply for the Implementation Consultant role at Dye & Durham Corporation Join to apply for the Implementation Consultant role at Dye & Durham Corporation DescriptionWe are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction. Understand all the functionality within the Ghost Practice system. Installing and setting up software at clients. Interviewing clients and their staff in order to understand their business and operational requirements. Analysing the information that clients currently use to perform their duties. Converting Non- Financial client's data from Legacy system into Ghost Practice. Managing and completing the conversion process between the conversions Team and Implementation Team. Updating clients with latest Ghost Practice version. Train clients on all the functionality within the Ghost Practice system. Problem solving of client issues. Functional testing of software. Preparing and managing project plans. Servicing clients in terms of their requirements of the Ghost Practice system. Meeting with clients and managing projects. Department: Customer Operations Location: JohannesburgDescriptionWe are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.Understand all the functionality within the Ghost Practice system. Installing and setting up software at clients. Interviewing clients and their staff in order to understand their business and operational requirements. Analysing the information that clients currently use to perform their duties. Converting Non- Financial client's data from Legacy system into Ghost Practice. Managing and completing the conversion process between the conversions Team and Implementation Team. Updating clients with latest Ghost Practice version. Train clients on all the functionality within the Ghost Practice system. Problem solving of client issues. Functional testing of software. Preparing and managing project plans. Servicing clients in terms of their requirements of the Ghost Practice system. Meeting with clients and managing projects. Key ResponsibilitiesExecute the strategy as expressed by the Executive Management team of the company. Report directly to your Team Leader on all related activities. Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan. Attending to meetings with the client about the project. Interviewing the client and understanding the client’s processes and procedures in order to implement Ghost Practice successfully. Understanding and Analysing the client’s data along with the client and converting and importing it into Ghost Practice (Non-Financial). Testing the integrity of the data along with the client. Training Clients in a classroom setup or doing one-on-one training sessions with individual clients on Ghost Practice. Installing SQL and Ghost Practice at the client if and when necessary. Assisting the client with handholding and support during the Testing- and Launch phases. Communicating project progress internally as well as to the client on a regular basis. Ensuring that your client understands all the appropriate Financial and Management Reports in the system to assist them in better managing their business and staff. Ensuring that all project related admin and documentation is completed and filed on Ghost Practice and that all client signed documents are submitted to the Line Manager as well. Skills, Knowledge & ExpertiseAbility to handle multiple priorities and remain focused and organized. Ability to effectively communicate verbally and in writing. Proficiency in Microsoft Office products. Understand all the functionality within the Ghost Practice system. Effectively manage Project Milestones and Due Dates. Career Growth MeasurablesEffectively manage and understand the conversion process and financial data from the Legacy System to Ghost Practice to assist the Conversion Specialist team in successfully converting the data correctly. Can do full SQL and Ghost Practice installation at the client which includes Mobile App and GP Web. Can setup Backups after SQL and Ghost Practice installation at clients. Excellent understanding of all duties and responsibilities of an Implementation Consultant. Excellent Track Record as an Implementations Consultant. Have successfully implemented over 10 projects with the Full Implementation- or Matter Management process. Have successfully implemented all modules of Ghost Practice (not necessarily all at one site) and by means of re-implementations and assisting on projects onsite or remotely. Job BenefitsAt Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.Do you share our DNA? We ask how tomorrow can be better than today We are passionate about solving our customer's challenges Our ideas break boundaries We value different perspectives and encourage dialogue We take ownership and celebrate together Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Dye & Durham Corporation by 2x Sign in to set job alerts for “Implementation Consultant” roles. City of Johannesburg, Gauteng, South Africa 2 weeks ago City of Johannesburg, Gauteng, South Africa 5 hours ago TECHNICAL IMPLEMENTATION & SOLUTIONS CONSULTANT Kempton Park, Gauteng, South Africa 6 hours ago New Business Development & Technical Consultant - Woodmead, Gauteng, South Africa 1 week ago Johannesburg, Gauteng, South Africa 2 days ago Johannesburg, Gauteng, South Africa 6 days ago SATIC - ERP Integration Technical Consultant Johannesburg Metropolitan Area 2 days ago Sandton, Gauteng, South Africa 4 months ago SAP Solution Consultant-Technical (SAP Authorisation and Security) Johannesburg, Gauteng, South Africa 1 day ago Johannesburg, Gauteng, South Africa 1 month ago Johannesburg, Gauteng, South Africa 2 days ago Business Analyst Specialist - Contractor Johannesburg, Gauteng, South Africa 6 days ago Johannesburg Metropolitan Area 3 days ago Johannesburg, Gauteng, South Africa 1 month ago City of Johannesburg, Gauteng, South Africa 2 days ago New Business Development & Technical Consultant - Biosecurity Johannesburg, Gauteng, South Africa 7 hours ago MS Dynamics 365 Functional Consultant (6 - Months Fixed Term Contract Sandton, Gauteng, South Africa 3 weeks ago Kempton Park, Gauteng, South Africa 2 days ago Johannesburg, Gauteng, South Africa 5 months ago Johannesburg, Gauteng, South Africa 2 months ago Johannesburg, Gauteng, South Africa 6 months ago Johannesburg, Gauteng, South Africa 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Implementation Consultant Department: Customer Operations Employment Type: Permanent - Full Time Location: Johannesburg Description We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team. In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products. Your expertise will play a crucial part in enhancing client satisfaction.Understand all the functionality within the Ghost Practice system. Installing and setting up software at clients. Interviewing clients and their staff in order to understand their business and operational requirements. Analysing the information that clients currently use to perform their duties. Converting Non- Financial client's data from Legacy system into Ghost Practice. Managing and completing the conversion process between the conversions Team and Implementation Team. Updating clients with latest Ghost Practice version. Train clients on all the functionality within the Ghost Practice system. Problem solving of client issues. Functional testing of software. Preparing and managing project plans. Servicing clients in terms of their requirements of the Ghost Practice system. Meeting with clients and managing projects. Key Responsibilities Execute the strategy as expressed by the Executive Management team of the company. Report directly to your Team Leader on all related activities. Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan. Attending to meetings with the client about the project. Interviewing the client and understanding the client’s processes and procedures in order to implement Ghost Practice successfully. Understanding and Analysing the client’s data along with the client and converting and importing it into Ghost Practice (Non-Financial). Testing the integrity of the data along with the client. Training Clients in a classroom setup or doing one-on-one training sessions with individual clients on Ghost Practice. Installing SQL and Ghost Practice at the client if and when necessary. Assisting the client with handholding and support during the Testing- and Launch phases. Communicating project progress internally as well as to the client on a regular basis. Ensuring that your client understands all the appropriate Financial and Management Reports in the system to assist them in better managing their business and staff. Ensuring that all project related admin and documentation is completed and filed on Ghost Practice and that all client signed documents are submitted to the Line Manager as well. Skills, Knowledge & Expertise Ability to handle multiple priorities and remain focused and organized. Ability to effectively communicate verbally and in writing. Proficiency in Microsoft Office products. Understand all the functionality within the Ghost Practice system. Effectively manage Project Milestones and Due Dates. Career Growth Measurables Effectively manage and understand the conversion process and financial data from the Legacy System to Ghost Practice to assist the Conversion Specialist team in successfully converting the data correctly. Can do full SQL and Ghost Practice installation at the client which includes Mobile App and GP Web. Can setup Backups after SQL and Ghost Practice installation at clients. Excellent understanding of all duties and responsibilities of an Implementation Consultant. Excellent Track Record as an Implementations Consultant. Have successfully implemented over 10 projects with the Full Implementation- or Matter Management process. Have successfully implemented all modules of Ghost Practice (not necessarily all at one site) and by means of re-implementations and assisting on projects onsite or remotely. Job Benefits At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity. Do you share our DNA? We ask how tomorrow can be better than today We are passionate about solving our customer's challenges Our ideas break boundaries We value different perspectives and encourage dialogue We take ownership and celebrate together #J-18808-Ljbffr