196 Hr Services jobs in South Africa

Query Management:

Act as the first point of contact for employee HR queries via Employee Contact Centre, email and telephone.

Provide accurate and timely resolutions based on company policies and procedures.

Track all queries within the ticketing system.

Forward complex payroll, benefits, or data management inquiries to back-office specialists.

Ensure all queries are resolved within the specified SLA.

Requests:

Complete HR-related requests such as creating certificates, sending payslips, and references.

Maintain and update employee personnel and job-related data.

Archive employee data and files as required.

Employee Data Changes:

Use SAP HRP workflows to process employee job-related changes, including but not limited to:

Loading new starters

Processing leavers

Handling promotions

Managing working time changes

Contract and Letter Creation:

Create contractual documents such as:

New starter contracts

Leaver letters

Promotion letters

Department of Labour forms

Other relevant contractual documents

Ensure documents are posted and emailed according to SLA.

Payslips and Time Statements:

Send electronic payslip and time statements to the appointed service provider monthly.

Ensure timely delivery in line with SLA.

Maintain HR Portal:

Regularly check HR Portal content for accuracy.

Update and upload documents/content as needed.

Maintain Knowledge Base:

Update and maintain the employee query knowledge base.

Ensure policies and contact information are current and comprehensive.

HR Reporting:

Prepare and provide any ad-hoc HR reports required by the South African businesses.

Standard Employment Referencing Checks:

Conduct employment reference checks, including credit checks, using online systems.

Document Management:

Collaborate with service providers, legal, and HRM to identify document changes.

Update relevant documents in CCM and the contract management tool.

General Administration:

Perform general office duties such as:

Archiving and organizing documents

Managing correspondence, agendas, minutes, and post

Manage stationary stock.

Invoice Processing:

Ensure timely and accurate processing of invoices, payments, and cross-charging.

Support effective budget management and reporting.

Qualifications/Experience:

Minimum Bachelors degree in Human Resources or Business Administration.

Practical experience in the field of HR desirable.

Essential Skills Requirements:

Experience in a payroll / HR environment.

Payroll / HR system experience.

SAP HRP advantageous.

MS Office

Relevant HR / resource management background beneficial.

Knowledge and adherence to data privacy requirements (advantageous).

Strong ability to prioritize and have a deadline-driven attitude.

Attention to detail is a pre-requisite.

Ability to work under pressure.

Advantageous Skills Requirements:

Good analytical skills and organized in a problem-solving environment.

Excellent communication (written and oral) and interpersonal skills.

Attention to details, precision oriented.

Good Excel skills

Strong Customer Service Focus.

Knowledge of SAP HR desirable.

Knowledge of HR processes, policies, instruments and systems.

Experience of working cross-function.

Ability to work independently and able to adopt a proactive approach.

Between 3 - 5 Years

ROLE PURPOSE
As HR Consulting Manager, you will translate business strategy into actionable HR solutions, balancing visionary leadership with hands-on operational excellence. You will manage a high-performing team, partner with clients as a trusted advisor, and drive growth through creative, future-focused HR interventions.

This role offers autonomy, strategic influence, and the opportunity to work with a versatile client base, both local and international, under the Digicall Group umbrella.

If you're ready to belong to an "open mindset" work culture that promotes continuous learning and improvement, prioritises service excellence, values individuals, and celebrates the people who light up our world, apply now and show us how you'll shine

QUALIFICATION
Minimum

• Grade 12 or equivalent NQF level 4
• Degree in Human Resources or relevant industry/field

Advantageous:
Honours/Masters Degree in a relevant field/industry

Experience

• A seasoned HR Professional/Consultant with 8–10 years' experience in client-facing environments
• A proven leader with 5+ years managing HR professionals
• Strong knowledge of South African labour legislation
• Proficient in Microsoft Office and data-driven decision-making
• A strategic operator who thrives in dynamic, multi-entity environments
• A creative problem-solver who designs tailored, best-practice HR solutions
• A confident communicator who builds trust and drives change

Responsibilities
Strategy:

• Align departmental structure, processes, and outputs with DigiForte's business strategy and growth objectives.
• Build and deepen executive-level relationships with existing and prospective clients, positioning DigiForte as a trusted HR partner.
• Translate client needs into tailored, forward-thinking HR solutions that drive measurable impact.
• Monitor market trends and regulatory shifts to ensure consulting offerings remain relevant, compliant, and competitive.

Governance

• Abide by company policy, departmental procedures, and ISO Standards.
• Aligned to Digicall's core values (Bright, Agile and True).

Financial Management

• Manage the annual departmental budget in collaboration with the CEO.
• Responsible for the cost-effective allocation and use of company resources.
• Implement, control, and manage departmental resources and procedures within approved budget guidelines.
• Compile and present budget reports regarding expenditures to keep the CEO appropriately informed of the department's budget position.

OPERATIONAL
Business Management

• Consider strategic opportunities around HR consultancy and growing the company's consultancy business and brand.
• Delegate responsibilities and supervise the work of employees providing guidance and motivation to drive maximum performance.
• Manage specific HR services and clients directly.
• Liaise with top management to understand the DigiForte Business strategy and plan and understand the implications for the department.
• Liaise with the Sales team to drive the closing of new deals.
• Monitor the Sales Pipeline and proactively manage the growth thereof.
• Coordinate plans and activities amongst other DigiForte departments.
• Secure sufficient resources to execute the departmental business plan.
• Continue monitoring the external business environments for changing needs and forces and develop strategies to address these.
• Ensure all relevant operations policies are in place and complied with.
• To constantly work towards the achievement of departmental goals and targets.
• To establish common standards of practice within the department in line with DigiForte group standards and practices.
• To ensure the maintenance of accurate and up-to-date information concerning the department.
• To provide feedback on all financial, contractual, and other general information of the department.
• To analyse and evaluate, with the department, performance data provided and take appropriate action in response.
• Prepare reports by compiling summaries of the client status reports as well as client meetings.

HR Consulting

• Provide input and guidance to the HR consulting team on the various HR service offerings, ranging from standard strategic HR input, HR Audits, and specialised HR solutions as per the client's need.
• Attend first client meetings with the HR consulting team to build rapport.
• Assist in identifying gaps and risks per client profile.
• Recommend possible solutions to Senior HR Consultants on how to manage identified risks/gaps per client.
• Inform clients of any major changes to applicable laws and regulations.
• Direct the HR Consulting team on required compliance submissions of legislation regulations.
• Ensure to apply best practice HR policies and procedures, as well as HR principles to ensure favourable solutions for all clients.
• Monitor all client projects and retainer services.
• Create a sense of innovation in the consulting team to ensure future-focused and best-practice HR solutions are created to stay abreast in the market.

People Leadership

• Responsible for the management of the HR consulting department and team.
• Oversee the recruitment of resources for the department.
• Responsible for the development and training of direct reports.
• Responsible for the talent management and succession planning of direct reports.
• Initiate disciplinary action for departmental employees that is non-compliant with company objectives/policies and procedures.
• Ensure sound and productive employee relations, good morale, and productive work culture across departments. Ensure the company is compliant with all relevant statutory requirements.
• Ensure and enforce the adherence and execution of all company and group key strategic objectives.

Job Category:
HR Consulting Manager

Job Type:
Full Time

Job Location:
Johannesburg

ROLE PURPOSE

As HR Consulting Manager, you will translate business strategy into actionable HR solutions, balancing visionary leadership with hands-on operational excellence. You will manage a high-performing team, partner with clients as a trusted advisor, and drive growth through creative, future-focused HR interventions.

This role offers autonomy, strategic influence, and the opportunity to work with a versatile client base, both local and international, under the Digicall Group umbrella.

If you're ready to belong to an "open mindset" work culture that promotes continuous learning and improvement, prioritises service excellence, values individuals, and celebrates the people who light up our world, apply now and show us how you'll shine

QUALIFICATION

Minimum:

• Grade 12 or equivalent NQF level 4
• Degree in Human Resources or relevant industry/field

Advantageous:
Honours/Masters Degree in a relevant field/industry

EXPERIENCE

• A seasoned HR Professional/Consultant with 8–10 years' experience in client-facing environments
• A proven leader with 5+ years managing HR professionals
• Strong knowledge of South African labour legislation
• Proficient in Microsoft Office and data-driven decision-making
• A strategic operator who thrives in dynamic, multi-entity environments
• A creative problem-solver who designs tailored, best-practice HR solutions
• A confident communicator who builds trust and drives change

RESPONSIBILITIES:

Strategy:

• Align departmental structure, processes, and outputs with DigiForte's business strategy and growth objectives.
• Build and deepen executive-level relationships with existing and prospective clients, positioning DigiForte as a trusted HR partner.
• Translate client needs into tailored, forward-thinking HR solutions that drive measurable impact.
• Monitor market trends and regulatory shifts to ensure consulting offerings remain relevant, compliant, and competitive.

Governance:

• Abide by company policy, departmental procedures, and ISO Standards.
• Aligned to Digicall's core values (Bright, Agile and True).

Financial Management:

• Manage the annual departmental budget in collaboration with the CEO.
• Responsible for the cost-effective allocation and use of company resources.
• Implement, control, and manage departmental resources and procedures within approved budget guidelines.
• Compile and present budget reports regarding expenditures to keep the CEO appropriately informed of the department's budget position.

OPERATIONAL

Business Management:

• Consider strategic opportunities around HR consultancy and growing the company's consultancy business and brand.
• Delegate responsibilities and supervise the work of employees providing guidance and motivation to drive maximum performance.
• Manage specific HR services and clients directly.
• Liaise with top management to understand the DigiForte Business strategy and plan and understand the implications for the department.
• Liaise with the Sales team to drive the closing of new deals.
• Monitor the Sales Pipeline and proactively manage the growth thereof.
• Coordinate plans and activities amongst other DigiForte departments.
• Secure sufficient resources to execute the departmental business plan.
• Continue monitoring the external business environments for changing needs and forces and develop strategies to address these.
• Ensure all relevant operations policies are in place and complied with.
• To constantly work towards the achievement of departmental goals and targets.
• To establish common standards of practice within the department in line with DigiForte group standards and practices.
• To ensure the maintenance of accurate and up-to-date information concerning the department.
• To provide feedback on all financial, contractual, and other general information of the department.
• To analyse and evaluate, with the department, performance data provided and take appropriate action in response.
• Prepare reports by compiling summaries of the client status reports as well as client meetings.

HR Consulting:

• Provide input and guidance to the HR consulting team on the various HR service offerings, ranging from standard strategic HR input, HR Audits, and specialised HR solutions as per the client's need.
• Attend first client meetings with the HR consulting team to build rapport.
• Assist in identifying gaps and risks per client profile.
• Recommend possible solutions to Senior HR Consultants on how to manage identified risks/gaps per client.
• Inform clients of any major changes to applicable laws and regulations.
• Direct the HR Consulting team on required compliance submissions of legislation regulations.
• Ensure to apply best practice HR policies and procedures, as well as HR principles to ensure favourable solutions for all clients.
• Monitor all client projects and retainer services.
• Create a sense of innovation in the consulting team to ensure future-focused and best-practice HR solutions are created to stay abreast in the market.

People Leadership:

• Responsible for the management of the HR consulting department and team.
• Oversee the recruitment of resources for the department.
• Responsible for the development and training of direct reports.
• Responsible for the talent management and succession planning of direct reports.
• Initiate disciplinary action for departmental employees that is non-compliant with company objectives/policies and procedures.
• Ensure sound and productive employee relations, good morale, and productive work culture across departments.
• Ensure the company is compliant with all relevant statutory requirements.
• Ensure and enforce the adherence and execution of all company and group key strategic objectives.

Johannesburg

Published Date: 08 September 2025

Closing Date: 30 September 2025

Who we are

We're a leading, global security authority that's disrupting our own category.  Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers.  We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job summary

The HR Shared Services Operations Manager has overall responsibility for the design and successful delivery of HR transactional processes, as well as leading the progression of the function and the broadening of the scope of services provided. The Shared Services Leader is responsible for the strategic direction, operational management, and continuous improvement of the organization's shared services functions.

What you will do

• Define strategic and operational direction of HR Shared Services, including defining the operational model, process design and improvement, systems of work and technology, team leadership and talent management, budgets, and vendor selection

• Oversee centralized operations or other administrative functions, depending on the organization's structure and ensure service excellence, efficiency, scalability, and compliance across all service areas.

• Act as a business partner to internal departments and business units, facilitate continuous communication and feedback loops with stakeholders, and ensure customer satisfaction with shared services delivery.

• Define, monitor, and ensure the delivery of a comprehensive set of performance metrics that are relevant to the HR Shared Serviced operational model

• Establish standards and procedures for handling team member questions, transactions, and administration of human resource programs

• Champion the adoption of automation, digital tools, and ERP systems, lead or support implementation of shared services platforms and technology upgrades and identify and execute opportunities for process simplification and operational excellence.

• Provide leadership and ownership in determining service level agreements, determining control standards and identifying issue escalation matrix

• Lead a team of HR Shared Services professionals to deliver an accurate and timely service to the broader HR team/s, and to continually drive for improvements in the team's performance.
• Lead transformation initiatives to centralize and standardize key support processes.
• Build and maintain a strong functional team through effective recruiting, training, coaching, team building and succession planning.
• Prepare and participate in the preparation of staff development plans, performance appraisals, and assess skills necessary to achieve work objectives
• Act as liaison between the broader HR team and the HR Service Center to ensure that HR services are aligned with internal client needs
• Foster a strong team-member-focused mindset within the team to ensure adherence to service agreements and delivery of an exceptional experience to team members at all levels
• Model behaviours that support the company's common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

What you will have

• Bachelor's degree in human resources or a related field OR equivalent combination of education and experience
• Minimum of 5-8 years of progressive Human Resources or Service Center experience required
• Minimum of 3-5 years of management experience with demonstrated success in building, leading and motivating effective teams preferred
• Service Center management experience preferred
• Experience designing and implemented HR Shared Services highly preferred
• Knowledge of Case Management solutions preferred
• Ability to lead, coach, mentor and motivate a diverse team; ensure team and individual accountability and performance standards are met
• Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment
• Strong attention to detail and commitment to delivery of quality/accurate work products
• Logical reasoning and problem solving skills to troubleshoot issues
• Ability to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making
• Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives
• Excellent customer service skills

Key Competencies

• Strategic Thinking
• Change Management
• Operational Excellence
• Stakeholder Engagement
• Data-Driven Decision Making
• Leadership & Team Development
• Continuous Improvement
• Customer Service Orientation

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance
• Sabbatical

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Job Description
Key Performance Output
The successful candidate will be reporting to the Senior Manager HR and will be responsible for the following:

• Assist line managers in translating business strategic objectives and business plans in workforce capabilities.
• Provide input into the development of the business plan.
• Resolve problems as they are encountered to ensure achievement against plan.
• Report non-compliance and implement corrective actions to ensure compliance.
• Develop and promote feedback mechanisms for employees to influence the continuous improvement of HR services and business processes.
• Partner with line managers to implement end-to-end people management processes and provide day-to-day operational support in the management thereof (including, but not limited to talent acquisition, reward and recognition, development, performance-, talent- and change management, employee relations)
• Facilitate orientation for all new staff members.
• Collate and submit reports.
• Provide input into annual budget planning process and submit to line management for approval.
• Provide specialised technical / professional support to internal and external stakeholders to ensure achievement of functional and organisational objectives.
• Contribute to the development and continuous improvement of organisational standards, policies, and procedures within span of control and monitor implementation to ensure full compliance.
• Support identification, implementation, and development of processes to optimise cost efficiency.
• Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
• Provide specialised technical / professional support to internal and external stakeholders to ensure achievement of functional and organisational objectives.

Technical Skills And Experience
The following skills and experience, or the equivalent of such, will be required:

• Bachelor's degree (3 years – 360 credits) in human resources/ industrial psychology/ social sciences is essential.
• Honour's Degree in Industrial Psychology / Human Resources / Social Sciences is advantageous.
• 5 years' HR generalist experience across functions is essential.
• Must be proficient in MS Office packages.
• Code B Driver's license is essential.

Competencies

• Communicates well (Verbal and Written)
• Problem-solving
• Conflict management skills
• Decisive and Accurate
• Customer-centric
• Detail Orientated
• Analytical thinking
• Results and Goal Orientated
• Consultation
• Planning and Organising
• Relationship Building
• Negotiation
• Influencing
• Leadership

Application and Enquiries
Kindly apply online for this opportunity following the Oracle link below:

Career Portal )

Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.
Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan
.
Should you not hear from us within 30 days of your application, consider your application unsuccessful.

My client, a group of companies in multiple industries has a vacany in the HR team:

Talent Management Coordinator will provide administrative and project support for the Human Resource Department's talent management functions including but not limited to coordinating recruitment, onboarding, offboarding, performance reviews, training and career development initiatives. The role will be responsible for attracting, developing and retaining employees through initiatives that align with the company's policies and strategic goals.

Duties include but not limited to:

Administrative support: Provide efficient administrative support to the HR department and managers

Talent Acquisition: Manage the recruitment process by collecting vacancy requests, acquiring approvals, sourcing and placing.

Job Database: Drafting and maintaining a database of job descriptions for use in talent acquisition

Onboarding: Implement and manage an onboarding process for new hires to ensure smooth entry and integration into the companies

Offboarding: Implement and manage an offboarding process for exiting employees including return of company assets, exit interviews and reporting

Performance Management: Support the tracking and management of employee reviews and cycles as well as poor performance interventions

Skills Development: Work in conjunction with HR Managers and HR Compliance Coordinator to organize and coordinate training programs and ensure seamless reporting for compliance purposes

Record Keeping: Maintain accurate employee records and HR databases in conjunction with the HR Department

Employee Engagement: Support initiatives aimed at improving the employee experience and work environment

General: Support the HR department in HR initiatives as required

Qualifications, Experience, Skills & Competencies

Relevant tertiary academic record from a nationally recognized institution along with relevant certification

Minimum 3 year's experience in recruitment or talent management

Minimum 3 year's experience in skills development

Minimum 3 year's in HR Administration

Experience in policy implementation process will be an added advantage

Experience in ICT and Construction sectors will be highly beneficial

Experience working in a group of companies in multiple industries

Strong HR Generalist knowledge and experience

Ability to work independently

Time management

Ability to manage duties in a dual-reporting role

Highly adaptable

Ability to work under pressure and handle large number of vacancies simultaneously

Position Details

Specialist: Integrated Talent Management

Role Purpose

Act as the point of integration of the service delivery value chain (integration, Heads of service delivery in tier 0/1) and leverage deep HR domain and service delivery expertise to design effective service delivery (processes, technologies, interactions) strategies to effectively operationalise and commercialise domain specific HR products and services across tier 0 – 3 that are guaranteed to deliver exceptional segment led employee experience for the organisation

Key Responsibilities

Service Delivery

• Act as the point of contact and domain specific service delivery specialist for PO's and their teams providing expertise and advisory on the successful, experience led, innovation in operationalising and commercialising products and services across the tiered service delivery framework
• Identify and define business requirements and successfully Integrate the service delivery support teams (data, integration, Tier 0 and 1) to effectively service the domain specific area in the delivery of:
• Service Design
• Service Delivery
• Service Monitoring, Operations and Performance Management
• Service Enablement
• Data Enablement
• Successfully translate the Product and Service Strategies into service delivery requirements and provide expert service delivery advisory to Product Owners to successfully operationalise and commercialise their products and services
• Create deliberate, experience led, transformative (when needed) domain specific service designs aligned to the Product and Service visions and HR Transformation strategies
• Transition the service delivery team from 'order taking' to 'service delivery expert advisory and execution' aligned to the HR and digital transformation agenda of the organisation
• Successfully operationalise service designs through the effective coordination of the integrated service delivery teams. This includes but is not limited to:
• Workforce journey design (in the tiered service delivery context e.g. Service Now Journey Design – e.g. operationalising new policies, implementing new services etc.)
• Detailed processes design and documentation to bring the workforce journeys to life
• Business rules design and documentation
• Content translation into service delivery processes and systems e.g. scripts for Tier 1, agents, bots, etc.
• Service Delivery standards design and documentation
• Service performance measures, standards and agreements
• Integrations and integrations documentation
• Digital adoption frameworks and tools for the service delivery value chain
• Lead the service and relationship management of strategic 3rd party service delivery vendors in the operationalisation and commercialisation of products and services (in the service delivery context only – not in product vision and design)
• Leverage service delivery data and insights and effectively advise product and service teams on opportunities for innovation and continuous improvement
• Manage service delivery performance (end to end) for product owners and ensure consistent and exceptional workforce experience in Tier 0, 1, and 2 service delivery of products and services
• Participate in and lead service delivery testing and quality assurance across domain specific journeys
• Stay ahead of service delivery trends and best practices and ensure their effective translation and contextualisation for the business

Delivery Management

• Work as a member of delivery and execution team/s to deliver priority service design and commercialisation
• Provide service delivery subject matter expertise for various transformation and book of work initiatives
• Work collaboratively within and across execution teams to define and advise on service delivery requirements
• Provide service delivery reporting and insights aligned to various governance processes and practices
• Align to and actively participate in agile working practices within the delivery execution teams you're assigned to (e.g. retro's, pi planning etc.)
• Support the design and implementation of change and communications related to service delivery initiatives you're involved in (change management for the product and service is the responsibility of the PO – however, Service delivery specialists ensure effective delivery of products and services in their domains of expertise e.g. new tools for Tier 1 reps etc.)
• Deliver on time, on quality and on budget always

People Management

• Coach and mentor service delivery team members on integration, system and process innovations, changes, needs.
• Conduct peer reviews, testing, problem solving within and across the broader team.

Finance Governance and Compliance

• Apply and comply with various governance processes and practices for technology, service delivery and overall enablement.
• Identify risks in integration activity and mitigate these (pre, during, post solution design / delivery).
• Define and implement knowledge management and related, auditable systems in the context of process, analysis and integrations.
• Ensure compliance with Group Risk, Governance, Compliance and broader regulatory framework

Experience and Qualifications

• Relevant degree (or equivalent) in Human Resources Management, Customer Experience, Integrated Talent Management, Operations and or Service Delivery
• 5-8 Years experience in Talent Management – integration of talent management practices, development
• Service design and delivery (cross tier)
• Proven track record in service delivery, service optimization, service performance and service migration in the HR Domain
• Proven track record in advisory, solutioning for HR products and services across Tier 0 and 2
• Prove track record in product / service innovation, digital transformation of products and services (even if at contributor vs. leader level)

Technical Competencies

• Service Delivery (direct servicing) across Tier 0 – 1.
• Service Enablement and Management (cross channel service mobilization, omni channel delivery (e.g. chat, other), service migration.
• Service Design (cross channel, service design, automation, RPA, process design and re-engineering, process technologies, integration, data enablement, Continuous improvement (e.g. six sigma, lean) .
• Service performance management and operations.
• Deep HR Domain Expertise (cross value chain) with deeper expertise in the product / service being supported e.g. JA, OD, SWP.
• HR Technology and Technology Stack expertise (integration, cross stack exposure and expertise beyond ERP's).
• Case Management.
• Delivery Management (e.g. agile)
• Workforce and Customer Experience including Journey Design
• Customer Service, Customer Relationship Management and Stakeholder engagement
• Strong commercial and business acumen that enables effective workforce experience led service delivery and service transformation
• Change Management and strong commercial and experience led communication.

Behavioural Competencies

Planning and Organizing

Connected Decision Making

Innovation

Business Acumen

Digital Acumen

High-Impact Communication

-

Please contact the Nedbank Recruiting Team

PURPOSE OF THE ROLE

To provide a Senior Specialist, Talent Management service to PEP Central Office (CO) with regards to Recruitment and Selection, Analytics, Onboarding and Succession planning.

KEY RESPONSIBILITIES

• Sourcing & Headhunting- Proactively identify talent and talent maps for primarily PEP Central Office
• Recruitment- Manage and deliver an effective Recruitment service by identifying and leveraging various platforms to attract and place talent
• Talent Analytics -Talent data analytics, monthly reporting & labour market trends
• Processes- Optimising/continuous improvement of R&S related processes
• Selection - Conduct competency-based interviews and other behavioural techniques
• Succession Planning - Coordinate and provide input into succession planning for CO and Sales
• Trusted Advisor- Create & provide Talent Management support and align service delivery to agreed timelines.
• Projects- Manage, coordinate and drive identified projects

• Adhoc tasks

• Tertiary qualification (graduate) in either HR, Commerce, Retail, Business Science, Industrial Psychology or Business

• At least five years of specialist experience in Talent Management, preferably in retail
• Good understanding and knowledge of R&S and other general HR processes, policies and procedures
• Knowledge and experience of psychometrics will be advantageous
• Passion for R&S and interest in Talent Management.
• Computer literacy, knowledge and experience working with recruitment platforms e.g. LinkedIn (essential)

Competencies: Devotion to quality, Performing under pressure, Results-oriented, Structuring, Creating support, Listening, Persuasiveness, Assertiveness, Drive, Analysing & forming opinions

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.

PEP strives for equal opportunity in terms of its employment equity guidelines.

To provide a Senior Specialist, Talent Management service to PEP Central Office (CO) with regards to Recruitment and Selection, Analytics, Onboarding and Succession planning.

KEY RESPONSIBILITIES

• Sourcing & Headhunting
• Proactively identify talent and talent maps for primarily PEP Central Office
• Recruitment-
  Manage and deliver an effective Recruitment service by identifying and leveraging various platforms to attract and place talent
• Talent Analytics
  -Talent data analytics, monthly reporting & labour market trends
• Processes
• Optimising/continuous improvement of R&S related processes
• Selection
• Conduct competency-based interviews and other behavioural techniques
• Succession Planning
• Coordinate and provide input into succession planning for CO and Sales
• Trusted Advisor
• Create & provide Talent Management support and align service delivery to agreed timelines.
• Projects
• Manage, coordinate and drive identified projects
• Adhoc tasks

IDEAL CANDIDATE PROFILE

• Tertiary qualification (graduate) in either HR, Commerce, Retail, Business Science, Industrial Psychology or Business
• At least five years of specialist experience in Talent Management, preferably in retail
• Good understanding and knowledge of R&S and other general HR processes, policies and procedures
• Knowledge and experience of psychometrics will be advantageous
• Passion for R&S and interest in Talent Management.
• Computer literacy, knowledge and experience working with recruitment platforms e.g. LinkedIn (essential)
• Competencies:
  Devotion to quality, Performing under pressure, Results-oriented, Structuring, Creating support, Listening, Persuasiveness, Assertiveness, Drive, Analysing & forming opinions

If you do not hear from us within 4 weeks of the closing date of this position, please regard your
application as being unsuccessful.

PEP strives for equal opportunity in terms of its employment equity guidelines.