804 Hr Advisor jobs in South Africa

HR Advisor

Western Cape, Western Cape The Moorings Yacht Charters

Posted 15 days ago

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Job Description

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HR Advisor – Travelopia Yachts

Sunsail and The Moorings are part of Travelopia , one of the world’s leading specialist travel groups backed by private equity firm KKR. Headquartered in the UK with global offices and marine bases, Travelopia offers unique experiences including safaris, adventure travel, luxury holidays, yacht and river boat charters, school trips, and sporting event travel.

With over 50 years of expertise, Sunsail and The Moorings are industry leaders in yacht charter, offering everything from independent sailing to fully crewed, 5-star experiences. We operate worldwide and pride ourselves on delivering unforgettable holidays on the water, driven by our passionate, fun, and committed teams focused on creating extraordinary experiences!

We are now hiring a HR Advisor , who will play a key role in supporting the global operations of Travelopia Yachts, ensuring the effective delivery of core HR functions. Supporting across all our locations globally, this role will encompass a range of responsibilities, including employee relations, policy development, compliance, data analysis, and process improvements. The HR Advisor will support the UK-based Senior HR Business Partner in promoting Travelopia Yachts' workplace culture.

What's on offer:

  • Flexible hybrid working (1-2 office days per week in our Cape Town office)
  • Competitive salary
  • Medical Aid, Life insurance and Pension Fund
  • Travel benefits and discounts
  • 21 days annual leave plus SA public holidays and your birthday off!
  • Ongoing training and development opportunities

Key responsibilities:

Global Employee Relations Case Management

  • Manage global Employee Relations (ER) case management (excluding the British Virgin Islands) with support from the Senior HR Business Partner as needed.
  • Provide guidance to managers and employees, ensuring all ER cases are handled in line with company policies and local legislation.

Performance Improvement Plan (PIP) Management

  • Proactively support and coach managers through the PIP process to drive employee performance improvement.
  • Keep accurate records and track employees involved in PIPs, ensuring compliance and clarity.

Handbook & Policy Creation/Update

  • Assist in developing and periodically reviewing local Yacht Base employee handbooks and policies.
  • Research industry standards and incorporate changes to promote inclusivity and compliance.
  • Train employees and managers on policy updates and ensure smooth implementation.

Family Leave Administration

  • Act as the main point of contact for employees applying for family leave, including parental and caregiving leave.
  • Maintain compliance with statutory and company leave policies across jurisdictions.
  • Provide end-to-end support to employees throughout the leave process, including return-to-work planning.

HR Salary Cost Sheet Management

  • Work closely with Finance to maintain and manage the HR salary cost sheet for tracking payroll budgets.
  • Collaborate with the finance team to provide projections and ensure budget alignment.
  • Safeguard confidentiality and data integrity in financial documentation.

Engagement Survey

  • Coordinate the design, distribution, and analysis of annual employee engagement survey.
  • Collaborate with managers to create and implement action plans based on survey findings.
  • Monitor engagement completion and report progress to Senior HR People Partners & HR Director.

Pay Review Support

  • Assist in the preparation and completion of the annual pay review process.
  • Ensure communication materials are distributed effectively to employees and managers.
  • Provide support to ensure pay reviews are transparent and align with internal regulations.

HR Dashboard Management and Data Analysis

  • Ensure the HR Dashboard on Power BI is updated monthly with accurate data across HR, H&S, Recruitment, and E-learning Compliance.
  • Collect, verify, and input data to maintain dashboard accuracy and relevance.
  • Analyse data trends and propose actionable recommendations for improvements to Senior People Partners and HR Director.

Ad Hoc

  • Supporting the Yachts HR Director and Senior People Partners on a variety of HR projects and activities to achieve team and strategic goals as and when required.

Skills and experience required:

  • Demonstrable experience in a fast-paced HR advisory or generalist role, ideally within a global organisation.
  • Proven background in employee relations and a sound understanding of employment law across multiple jurisdictions.
  • Confident handling HR data and generating insights using systems like Power BI, Excel, and other HR tools.
  • Excellent interpersonal and communication skills, with discretion when handling sensitive information.
  • Highly organised, proactive, and adaptable — able to manage changing priorities across diverse teams.
  • A formal HR qualification is desirable, and experience in the maritime or travel sector is a plus.

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed. Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us at

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HR Advisor

Bloubergstrand, Western Cape R250000 - R450000 Y The Moorings

Posted today

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Job Description

HR Advisor – Travelopia Yachts

Sunsail and The Moorings are part of Travelopia, one of the world's leading specialist travel groups backed by private equity firm KKR. Headquartered in the UK with global offices and marine bases, Travelopia offers unique experiences including safaris, adventure travel, luxury holidays, yacht and river boat charters, school trips, and sporting event travel.

With over 50 years of expertise, Sunsail and The Moorings are industry leaders in yacht charter, offering everything from independent sailing to fully crewed, 5-star experiences. We operate worldwide and pride ourselves on delivering unforgettable holidays on the water, driven by our passionate, fun, and committed teams focused on creating extraordinary experiences

We are now hiring a HR Advisor, who will play a key role in supporting the global operations of Travelopia Yachts, ensuring the effective delivery of core HR functions. Supporting across all our locations globally, this role will encompass a range of responsibilities, including employee relations, policy development, compliance, data analysis, and process improvements. The HR Advisor will support the UK-based Senior HR Business Partner in promoting Travelopia Yachts' workplace culture.

What's on offer:
  • Flexible hybrid working (1-2 office days per week in our Cape Town office)
  • Competitive salary
  • Medical Aid, Life insurance and Pension Fund
  • Travel benefits and discounts
  • 21 days annual leave plus SA public holidays and your birthday off
  • Ongoing training and development opportunities
Key responsibilities:

Global Employee Relations Case Management

  • Manage global Employee Relations (ER) case management (excluding the British Virgin Islands) with support from the Senior HR Business Partner as needed.
  • Provide guidance to managers and employees, ensuring all ER cases are handled in line with company policies and local legislation.

Performance Improvement Plan (PIP) Management

  • Proactively support and coach managers through the PIP process to drive employee performance improvement.
  • Keep accurate records and track employees involved in PIPs, ensuring compliance and clarity.

Handbook & Policy Creation/Update

  • Assist in developing and periodically reviewing local Yacht Base employee handbooks and policies.
  • Research industry standards and incorporate changes to promote inclusivity and compliance.
  • Train employees and managers on policy updates and ensure smooth implementation.

Family Leave Administration

  • Act as the main point of contact for employees applying for family leave, including parental and caregiving leave.
  • Maintain compliance with statutory and company leave policies across jurisdictions.
  • Provide end-to-end support to employees throughout the leave process, including return-to-work planning.

HR Salary Cost Sheet Management

  • Work closely with Finance to maintain and manage the HR salary cost sheet for tracking payroll budgets.
  • Collaborate with the finance team to provide projections and ensure budget alignment.
  • Safeguard confidentiality and data integrity in financial documentation.

Engagement Survey

  • Coordinate the design, distribution, and analysis of annual employee engagement survey.
  • Collaborate with managers to create and implement action plans based on survey findings.
  • Monitor engagement completion and report progress to Senior HR People Partners & HR Director.

Pay Review Support

  • Assist in the preparation and completion of the annual pay review process.
  • Ensure communication materials are distributed effectively to employees and managers.
  • Provide support to ensure pay reviews are transparent and align with internal regulations.

HR Dashboard Management and Data Analysis

  • Ensure the HR Dashboard on Power BI is updated monthly with accurate data across HR, H&S, Recruitment, and E-learning Compliance.
  • Collect, verify, and input data to maintain dashboard accuracy and relevance.
  • Analyse data trends and propose actionable recommendations for improvements to Senior People Partners and HR Director.

Ad Hoc

  • Supporting the Yachts HR Director and Senior People Partners on a variety of HR projects and activities to achieve team and strategic goals as and when required.
Skills and experience required:
  • Demonstrable experience in a fast-paced HR advisory or generalist role, ideally within a global organisation.
  • Proven background in employee relations and a sound understanding of employment law across multiple jurisdictions.
  • Confident handling HR data and generating insights using systems like Power BI, Excel, and other HR tools.
  • Excellent interpersonal and communication skills, with discretion when handling sensitive information.
  • Highly organised, proactive, and adaptable — able to manage changing priorities across diverse teams.
  • A formal HR qualification is desirable, and experience in the maritime or travel sector is a plus.

We believe people perform best when they can be their true selves and diverse teams drive better results. We're committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here:

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HR Generalist

Pinetown, KwaZulu Natal Route Management

Posted today

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Job Description

The Company is looking for an HR Generalist to manage the day-to-day operations of the Human Resources department. This role carries out responsibilities in various Human Resource functions, including recruitment, onboarding, employee relations, performance management, training and development, employment equity, benefits administration, compliance, and policy implementation.

Responsibilities and Duties :

  1. Assist in talent acquisition and recruitment processes by managing the end-to-end recruitment process and coordinating onboarding and orientation programs to ensure integration into the Company.
  2. Manage industrial relations and act as a point of contact for employee concerns, inquiries, and conflict resolution.
  3. Ensure that the Company complies with all relevant labour laws and regulations.
  4. Coordinate and support performance management by collaborating with managers to address performance issues.
  5. Administer employee payroll, internal documentation, and benefit programs.
  6. Oversee training and development programs, including submitting Workplace Skills Plans (WSP) and Annual Training Reports (ATR). Monitor the effectiveness of training programs.
  7. Manage an Employment Equity strategy to comply with equity measures, eliminate unfair discrimination, and promote diversity within the workplace.
  8. Coordinate with other Human Resource professionals.
  9. Generate regular Human Resource reports and conduct meetings.

Requirements :

  • Proven experience as a Human Resource Generalist or similar HR role.
  • Understanding of general Human Resources policies and procedures.
  • Good knowledge of employment/labour laws and regulations.
  • Excellent communication and interpersonal skills.
  • Problem-solving and conflict resolution abilities.
  • Strong ethical standards and a high level of confidentiality.
  • Proficiency in MS Office.
  • Bachelor’s degree in human resources or related fields.
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HR Generalist

Cape Town, Western Cape Aquarius Specialist Recruitment

Posted today

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Job Description

This HR Generalist position will play a vital role in supporting the company’s growth and success by enhancing the experience of all stakeholders through maintaining compliance, supporting recruitment and onboarding and enabling data driven decision-making through reliable HR reporting and record keeping. The HR Generalist will work closely with the HR team to support day-to-day operations and projects, ensuring alignment with our client’s overall HR strategy.

Key Responsibilities
  • Talent Management
  • Assist with the full recruitment life cycle, including sourcing candidates, liaising with agencies and stakeholders, screening CVs, scheduling interviews and reference calling.
  • Maintaining job specs.
  • Minimize time-to-hire and approach recruitment with urgency.
  • Assist with benchmarking.
  • Coordinate and support the HR team in the Induction and onboarding process for new starters.
  • Learning and Development
  • Coordinate and source all training.
  • Conduct skills gap analysis.
  • Maintain all training records and ensuring the relevant files are kept up to date.
  • Assist with the preparation of documents for HR related training courses.
  • Assist the HR team in the coordination and administration of the Graduate and Bursary programmes.
  • Ensure that we meet BBBEE targets and find solutions for targets to be reached.
  • Record Management/ System & Reporting
  • Provide comprehensive HR administrative support to all HR processes.
  • Maintain accurate and up-to-date employee records including personnel data, contracts etc.
  • Update all HR databases such as headcount and transformation sheets.
  • Generate various reports based on employee data and leave.
  • Compiling of monthly payroll inputs.
  • Assist in benefits administration and employee relations.
  • Compliance
  • Stay abreast of labour laws and HR regulations to ensure organisational compliance, including workplace health and safety.
  • Assist with legislative and SETA reporting i.e. compiling WSP & ATR reports and EE.
  • Payroll
  • Process monthly payroll on Sage VIP Payroll system, accurately and on schedule.
  • Maintain and update payroll records, ensuring all employee data (new hires, terminations, salary changes, benefits, etc.) is accurate.
  • Administer statutory deductions including PAYE, UIF, and SDL.
  • Prepare and submit statutory returns to SARS and other relevant authorities.
  • Manage employee queries related to payslips, deductions, and benefits, resolving issues promptly.
  • Reconcile payroll and prepare reports for HR and Finance department.
  • Ensure compliance with the Basic Conditions of Employment Act (BCEA), Labour Relations Act, and SARS.
  • Assist with year-end processes such as IRP5/IT3(a) certificates and EMP501 reconciliations.
  • General Human Resource Support
  • Assist with various audits relating to EE, LRA, BCEA and BBBEE.
  • Serve as an emergency stand-in for payroll and CCMA-related matters if other HR staff are unavailable.
  • Ensure mitigation of risk in the HR department.
  • Be a team player and support colleagues (as they will support you), with various HR initiatives and operational tasks.
  • Ensure consistent execution of HR strategies across all touchpoints.
  • General day-to-day administration.
  • Maintain HR filing system.
  • Handle general enquiries from employees regarding HR policies and procedures.
  • Contribute to employee engagement and wellness initiatives.
  • Take minutes of meetings.
  • Assist in any other HR related project.
Qualifications
  • Bachelor’s degree in Human Resource Management.
  • Ideal experience
  • Minimum of 5 years experience in a HR generalist role.
  • 2-3 years of experience in recruitment is essential.
  • Knowledge of labour laws and HR Best practices.
  • Understanding of the employee life cycle.
  • Understanding and experience in EE, Skills development and BBBEE.
  • Sage VIP payroll experience.
  • Competencies and desired attributes
  • Excellent written and verbal communication skills.
  • Detail-oriented with strong design skills and a focus on creating high-quality marketing materials.
  • Excellent project management skills, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Collaborative mindset, able to work effectively with internal teams and external clients.

To apply for this role please send your CV and supporting documents to

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HR Generalist

Pinetown, KwaZulu Natal Henred Fruehauf

Posted today

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Job Description

The Company is looking for an HR Generalist to manage the day-to-day operations of the Human Resources department. This role carries out responsibilities in various Human Resource functions, including recruitment, onboarding, employee relations, performance management, training and development, employment equity, benefits administration, compliance and policy implementation.

Responsibilities and Duties :

  • Assist in talent acquisition and recruitment processes by managing the end-to-end recruitment process and coordinating onboarding and orientation programs to ensure integration into the Company
  • Managing industrial relations and acting as a point of contact for employee concerns, inquiries and conflict resolution
  • Ensure that the Company complies with all relevant labour laws and regulations
  • Coordinate and support performance management by collaborating with managers to address performance issues and identify development opportunities
  • Administer employee payroll, internal documentation and benefit programs
  • Oversee training and development programs, including submitting Workplace Skills Plans (WSP) and Annual Training Reports (ATR). Monitor the effectiveness of training programs
  • Managing an Employment Equity strategy, not only to comply with equity measures and eliminate unfair discrimination but also to attract, develop and promote diversity within the workplace.
  • Coordinate with other Human Resource professionals
  • Generate regular Human Resource reports and conduct meetings

Requirements :

  • Proven experience as a Human Resource Generalist or similar HR role
  • Understanding of general Human Resources policies and procedures
  • Good knowledge of employment / labour laws and regulations
  • Excellent communication and interpersonal skills
  • Problem-solving and conflict resolution abilities.
  • Strong ethical standards and a high level of confidentiality
  • Proficiency in MS Office
  • Bachelor’s degree in human resources or related fields

Closing Date :

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Hr Generalist • Pinetown, KwaZulu-Natal, South Africa

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HR Generalist

Bellville, Western Cape Exceed Human Resource Consultants

Posted 1 day ago

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Job Description

Reference: 10705 CM

Consultant: Christa Mostert

Job Description
  • Administer workman’s compensation, performance management systems, and safety and recreation programs;
  • Advise managers on organisational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes;
  • Dealing with understaffing, refereeing disputes, dismissals and administering disciplinary procedures together with relevant managers.
  • Plan and conduct new employee orientation/induction with focus on safety awareness to foster positive attitude towards organisational objectives.
  • Plan, direct, supervise, and coordinate the work activities of subordinates and staff, relating to employment, compensation, labour relations, and employee relations.
  • Represent the organisation at related hearings, investigations and disputes. Internally and at the CCMA;
  • Serve as a link between management and employees for handling questions, disputes, grievances and helping resolve work-related and personal problems.
  • Identify staff vacancies, recruit, interview together with relevant managers and select suitable candidates;.
  • Monitoring of contracts expiring dates, probation periods and work permits.
  • Manage/administrate VIP Payroll.
  • Analysing training requirements of all staff
  • Oversee, evaluate, classify and rate job positions.
Qualifications
  • BCom degree in Human Resource Management or Industrial Psychology.
  • Minimum of 2 years HR Generalist / Consulting experience.
  • Computer literacy and a strong knowledge of Microsoft Office programs.
  • Experience negotiating at the CCMA.
  • Own Drivers Licence
  • Proficient in English
  • Payroll and Timekeeping experience
How to Apply
  • Email your comprehensive CV to
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

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HR Generalist

Bellville, Western Cape Exceed HR and Recruitment

Posted 1 day ago

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Job Description

HR Generalist job vacancy inStikland / Bellville.

Duties and Responsibilities:

  • Administer workman’s compensation, performance management systems, and safety and recreation programs;
  • Advise managers on organisational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes;
  • Dealing with understaffing, refereeing disputes, dismissals and administering disciplinary procedures together with relevant managers.
  • Plan and conduct new employee orientation/induction with focus on safety awareness to foster positive attitude towards organisational objectives.
  • Plan, direct, supervise, and coordinate the work activities of subordinates and staff, relating to employment, compensation, labour relations, and employee relations.
  • Represent the organisation at related hearings, investigations and disputes. Internally and at the CCMA;
  • Serve as a link between management and employees for handling questions, disputes, grievances and helping resolve work-related and personal problems.
  • Identify staff vacancies, recruit, interview together with relevant managers and select suitable candidates;.
  • Monitoring of contracts expiring dates, probation periods and work permits.
  • Manage/administrate VIP Payroll.
  • Analysing training requirements of all staff
  • Oversee, evaluate, classify and rate job positions.

Requirements:

  • BCom degree in Human Resource Management or Industrial Psychology.
  • Minimum of 2 years HR Generalist / Consulting experience.
  • Computer literacy and a strong knowledge of Microsoft Office programs.
  • Experience negotiating at the CCMA.
  • Own Drivers Licence
  • Proficient in English
  • Payroll and Timekeeping experience

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HR Generalist

Cape Town, Western Cape Maverick Telecommunications

Posted 1 day ago

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Job Description

Overview

Company in Montague Gardens is seeking an HR Generalist to join their team.

MAIN RESPONSIBILITIES
  • Responsible for all Recruitment needs Posting Ads Screening Shortlisting Interviewing Offers
  • Responsible to draw up Employment Contracts and other HR Documentation
  • Creating and Updating Company Policy Procedures and the Code of Conduct.
  • Managing Disciplinary processes
  • Prepping Disciplinary Hearings ( including Evidence collection)
  • Representing the Company at Disciplinary Hearings
  • Ensure all HR Documents affecting payroll are sent and communicated to the Payroll Administrator.
  • Prepare regular reports for monthly meetings and prepare professional presentations.
  • Participate with Corporate Social Responsibility initiatives
  • HR Administration & Support across the entire process. Includes Scanning renaming documents and placing in the correct employee file.
EDUCATION AND EXPERIENCE
  • 2-3 years HR working experience or;
  • Diploma in Human Resources Management or something similar
  • Self-starter with an incredible work ethics
  • Strong organizational skills and high level of attention to detail.
  • Excellent written and verbal communication skills.
  • Proficient in MS office.
  • Must be professional and maintain confidentiality
  • Must have excellent communication skills both verbal and written in English
  • Must be familiar with the local labour laws
Salary

15000 per month

Job Type

Full-time

Key Skills

Employee Relations, Fmla, Employee Evaluation, Human Resources Management, Workers' Compensation Law, Benefits Administration, HRIS, Payroll, Employment & Labor Law, ADP, Human Resources, Recruiting

Experience

years

Vacancy

1

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HR Generalist

Johannesburg, Gauteng Level-Up

Posted 1 day ago

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Job Description

As an HR Generalist at our FMCG warehousing company, you will play a key role in providing a broad range of human resources services to employees across multiple levels within the organization. You will work closely with management and staff to drive employee engagement, enhance organizational culture, and ensure compliance with HR policies and procedures. This is an excellent opportunity for someone with a strong HR background who thrives in a fast-paced, high-volume, and dynamic work environment. Key Responsibilities:

  • Recruitment & Onboarding:
    • Manage the full-cycle recruitment process for warehouse and office staff, including job postings, candidate sourcing, screening, interviewing, and selection.
    • Conduct new employee onboarding and orientation sessions, ensuring a smooth integration into the company culture and operations.
    • Coordinate with department managers to understand staffing needs and assist with workforce planning.
  • Employee Relations:
    • Serve as the first point of contact for employees on HR-related inquiries, ensuring high levels of employee satisfaction and resolution of any concerns.
    • Provide guidance on company policies, procedures, and employee benefits.
    • Support managers in handling employee performance issues, conduct coaching sessions, and recommend appropriate interventions.
  • Training & Development:
    • Assist with the identification of training needs and the development of training programs to enhance employee skills, productivity, and safety.
    • Coordinate internal and external training sessions to improve performance and career growth.
    • Support the delivery of safety programs, ensuring compliance with OSHA and other relevant regulations.
  • HR Administration:
    • Maintain employee records and ensure all HR documentation is up-to-date and compliant with legal requirements.
    • Process employee changes, promotions, and terminations, including updating HRIS (Human Resources Information System).
    • Administer payroll data, absenteeism records, and other HR-related documentation accurately and on time.
  • Compliance & Policies:
    • Ensure HR policies and practices comply with local labor laws and regulations, including health and safety standards.
    • Assist in conducting internal audits to ensure compliance with company policies and relevant regulations.
    • Stay updated on changes to labor laws and HR best practices and implement necessary adjustments to policies and procedures.
  • Employee Engagement & Culture:
    • Support initiatives to drive employee engagement, including team-building activities, recognition programs, and wellness initiatives.
    • Foster a positive and inclusive workplace culture, helping to promote open communication, transparency, and teamwork.
    • Assist in organizing employee feedback surveys and suggest improvements based on results.
  • Health & Safety:
    • Collaborate with safety officers to ensure compliance with health and safety regulations, maintaining a safe working environment for all employees.
    • Assist in incident investigations and the development of corrective actions to prevent future safety issues.
  • HR Reporting & Analytics:
    • Prepare and present HR reports and metrics related to staffing, turnover, training, and other HR activities to leadership.
    • Track key HR data, including attendance, overtime, and productivity, to identify trends and areas for improvement.
Skills & Qualifications:
  • Education:
    • Bachelors degree in Human Resources, Business Administration, or a related field. Additional HR certifications (e.g., CIPD, SHRM) are a plus.
  • Experience:
    • 2-4 years of experience as an HR Generalist, preferably in an FMCG, logistics, or warehousing environment.
    • Solid understanding of HR practices, labor laws, and employee relations.
    • Previous experience in managing recruitment, onboarding, employee relations, and payroll processing is essential.
  • Skills:
    • Strong interpersonal and communication skills, with the ability to build relationships with employees at all levels.
    • Proficiency in HR software and Microsoft Office Suite; experience with HRIS systems is a plus.
    • Good understanding of safety and compliance requirements in a warehousing or manufacturing setting.
    • Ability to handle confidential information with discretion.
    • Excellent problem-solving, conflict resolution, and organizational skills.
  • Personal Attributes:
    • High attention to detail and a proactive approach to tasks.
    • Ability to work under pressure and manage multiple priorities in a fast-paced environment.
    • Team player with a strong work ethic and a positive attitude.
    • Flexibility and adaptability in a constantly evolving work environment.

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HR Generalist

Cape Town, Western Cape Advius (Pty) Ltd

Posted 1 day ago

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Job Description

Job Description

Are you a dynamic and experienced HR Professional ready to take the lead in a fast-paced environment? Our client, a leading debt collection company in the financial services sector, is looking for a Human Resource Generalist to manage the full HR function for their 120-seater call centre.

Key Responsibilities :

  • Full-cycle Recruitment
  • Training & Development initiatives
  • Driving Employee Engagement
  • Talent Management strategies
  • Retention Management planning
  • Handling IR, ER, and Disciplinary processes
  • Managing VIP Payroll
  • Overseeing all HR Administration

Requirements

  • A relevant qualification in Human Resource Management, Industrial Relations Management or similar
  • Minimum 3 years’ experience as an HR Generalist in a call centre, debt collection company, or financial services environment
  • Strong knowledge of South African Labour Laws

Additional Skills and Competencies

  • Cultural Sensitivity – Navigating South Africa’s diverse workforce with empathy
  • Emotional Intelligence – Managing emotions and understanding others’ perspectives in high-stakes situations
  • HRIS & Payroll Systems – Familiarity with systems like Sage, SAP, or Workday
  • Digital Literacy – Comfort with remote hearings, digital documentation, and virtual collaboration tools
  • Project Management – Leading IR initiatives and compliance audits
  • Negotiation Skills – Balancing assertiveness and diplomacy in union talks
  • Conflict Resolution – De-escalating tensions and fostering constructive dialogue
  • Stakeholder Engagement – Building trust with employees, unions, and management
  • Report Writing – Clear, concise documentation of IR cases and outcomes
  • Presentation Skills – Communicating IR strategies and outcomes to leadership
  • HR Strategy Alignment – Aligning IR practices with broader HR and business goals
  • Policy Development – Drafting and implementing workplace policies and codes of conduct
  • Risk Management – Identifying and mitigating IR-related risks
  • Data Analysis – Using HR metrics to inform IR decisions (e.g., absenteeism trends, turnover)
  • Change Management – Supporting organisational change while maintaining labour peace
  • Labour Law Proficiency – Deep understanding of South African labour legislation (e.g., LRA, BCEA, EEA, OHSA)
  • Collective Bargaining – Experience negotiating with unions and employer bodies
  • Dispute Resolution – Skills in mediation, arbitration, and CCMA processes
  • Grievance Handling – Managing employee complaints effectively and fairly
  • Disciplinary Procedures – Conducting hearings and ensuring procedural fairness
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  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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