23 Housekeeping Operations jobs in South Africa

Cleaning Supervisor

R350000 - R550000 Y Broll Property Group

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Job Description

POSITION PURPOSE

The Lounge Cleaning Supervisor is responsible for managing the hygiene, cleanliness, and upkeep of all SAA lounge areas, ensuring consistent delivery of a premium hospitality standard. The role includes frontline leadership, daily operational oversight, stock control, quality assurance, guest engagement, staff training, and enforcement of performance and conduct standards in line with "The Broll Way."

ESSENTIAL FUNCTIONS & DUTIES

Supervisory Duties:

  • Lead and support cleaning teams across multiple lounge zones, ensuring daily adherence to allocated rosters and service schedules.
  • Coach, motivate, and mentor staff to uphold the highest standards of hygiene, presentation, and guest courtesy.
  • Enforce proper PPE use, grooming, and professional appearance in accordance with Broll and airport regulations.
  • Manage shift handovers, provide clear task directives, and resolve minor staff issues timeously.
  • Implement disciplinary actions in line with the approved Disciplinary Policy and Disciplinary Code, escalating serious breaches to the Site Manager.

Operational Oversight:

  • Conduct structured walkthroughs during each shift using Supervisor Inspection Checklists (e.g., ablutions, showers, kitchens, reception).
  • Oversee quality control in all areas, especially high-traffic and high-sensitivity zones (e.g., showers, bar, snooze rooms).
  • Verify that work is completed as per the Cleaning Lounge Priority Matrix, with specific emphasis on presentation standards and timing.
  • Ensure ablution and shower inspections are carried out consistently, documented, and filed.
  • Assist in resolving operational complaints or incidents raised by passengers or SAA staff.

Inventory Management:

  • Monitor, record, and manage daily consumption and breakages of consumables, cutlery, and cleaning agents.
  • Flag stock nearing depletion and initiate monthly requisition plans submitted to the Site Manager.
  • Ensure lounge amenities, including toiletries, towels, and guest supplies, remain above minimum thresholds.

Training & SOP Enforcement:

  • Onboard and orient new cleaners on lounge-specific SOPs, safety, and hygiene standards.
  • Conduct regular refresher training sessions on cleaning protocols, guest etiquette, emergency responses, and digital inspection tools.
  • Enforce Broll's operational procedures, ensuring full compliance with internal audits and client SLA expectations.

Documentation & Reporting:

  • Submit accurate inspection checklists, attendance registers, and incident logs daily.
  • Compile end-of-shift summaries, highlighting issues addressed, unresolved matters, and staff performance.
  • Maintain records in accordance with digital checklist protocols or central data systems (where applicable).

PERFORMANCE MEASUREMENTS

1. Lounges are maintained to a premium standard, reflecting daily compliance with the Priority Matrix.

2. Supervisor inspections (e.g., ablution and shower checklists) are completed and submitted without exception.

3. Team members consistently uphold Broll's service, hygiene, and appearance standards.

4. Disciplinary processes are fairly implemented with documented actions and timely escalations.

5. Stock is managed proactively, with no interruption to lounge service due to shortages.

6. Accurate reporting, checklists, and shift summaries are filed daily.

7. Guest queries, complaints, and incidents are resolved professionally or escalated appropriately.

QUALIFICATIONS & EXPERIENCE

  • Grade 12 (Matric) preferred; certificate in Hospitality, Housekeeping Supervision, or Facilities Management is advantageous.
  • Minimum 2 years in a supervisory role within a high-end hospitality, airport, or VIP environment.
  • Proven experience with team supervision, inspection routines, and inventory management.
  • Familiarity with digital checklist tools and quality assurance systems.

SKILLS

  • Leadership skills with a proactive, service-driven mindset.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • High attention to detail and pride in lounge presentation.
  • Ability to coordinate multiple staff and zones simultaneously.
  • Competence in training facilitation and policy enforcement.
  • Physically able to oversee operations throughout large areas and long shifts.

WORKING CONDITIONS

  • Shift-based work including weekends and public holidays.
  • Work within restricted airport zones requiring security clearance.
  • Exposure to chemicals, equipment, and direct interaction with SAA passengers and senior stakeholders.
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Cleaning Supervisor

Soweto, Gauteng R104000 - R130878 Y Tsebo Solutions Group

Posted today

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Job Description

About Us

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities
  • Ensure work schedules/job cards are in place for each position and relevant to site.
  • Report maintenance and safety concerns to the manager on a day-to-day bases
  • Ensure consistently high service standards are maintained for all services in scope with regular inspections.
  • Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of always upholding the company image.
  • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
  • Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
  • Do daily checks and follow-ups.
  • Report maintenance and safety concerns to the manager on a day-to-day basis.
  • Maintain personal health, hygiene and professional appearance.
  • Responding to management request timeously and providing necessary action required.
  • To maintain a high standard of morale and motivation through good communication skills.
  • Ensure work schedules/job cards are in place for each position and relevant to site
Skills and Competencies
  • Minimum 2 years supervisory experience in a similar environment.
  • Must have experience in health, hospitality and safety standards and management.
  • Attention to detail
  • Sense of urgency
  • Able to work under pressure
  • Be flexible and adaptable
  • Able to work independently
  • Able to work long hours, after hours and some weekends
  • Written and Verbal Communication Skills
Qualifications
  • Minimum Matric/Grade 12.
  • Tertiary qualifications highly advantageous
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Mobile Cleaning Supervisor

Maidstone, KwaZulu Natal R30000 - R40000 Y Apleona UK

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Job Description

  • Job Role - Mobile Cleaning Supervisor Location – Mobile, Maidstone, Kent Region Hours – Monday – Friday, 8:30am – 17:00pm

Location:
Maidstone

Salary:
Salary £ £

Reference:
SELECTHR-VACANCY-15693

Category:
Cleaning

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Site Cleaning Supervisor

R103200 - R166400 Y Eunoia Coaching (Pty) Ltd

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Job Description

Site Cleaning Supervisor

Reports To:

Operations Manager / Contracts Manager

Job Purpose:

The Site Cleaning Supervisor is responsible for overseeing and coordinating cleaning staff on site, ensuring that all assigned areas that need to be cleaned are done within the requested time for inspection or handover. The role involves planning, supervising, and inspecting cleaning operations while maintaining high service standards in compliance with company policies, client requirements, and health & safety regulations.

Key Responsibilities:

  1. Supervision & Team Management

· Lead, motivate, and supervise cleaning staff on a daily basis.

· Allocate tasks and schedules to ensure work is completed efficiently.

· Train and mentor staff in cleaning techniques, equipment use, and safety practices.

· Monitor staff attendance, performance, and discipline in line with company policies.

  1. Cleaning Operations

· Ensure all assigned areas are cleaned and maintained to company standards.

· Conduct regular inspections of the site areas that are being cleaned and resolve any issues promptly.

· Oversee the use and care of cleaning equipment, ensuring safe and correct operation.

· Manage stock levels of cleaning chemicals, PPE, and consumables as well as hand tools.

  1. Health, Safety & Compliance

· Enforce compliance with health & safety standards, company policies, and client requirements.

· Report and address hazards, incidents, and equipment maintenance issues.

· Ensure safe storage and use of chemicals (in line with MSDS guidelines).

· Support environmental sustainability initiatives (e.g., waste separation, safe disposal of cleaning chemicals or dirty water after cleaning).

  1. Administration & Reporting

· Maintain accurate records of cleaning staff rosters, scheduled site inspections, cleaning materials and the usage of materials supplied in specified periods.

· Prepare reports on staff performance, incidents, and client feedback.

· Liaise with management and clients to ensure a continuous beneficial and professional relationship between all parties and address any concerns raised efficiently.

Qualifications & Skills:

· Grade 12 or Equivalent (minimum).

· Certificate/Diploma in Cleaning & Hygiene Management (Advantageous).

· Proven experience (2–3 years) in a Cleaning Supervision or a Similar role.

· Strong leadership and team management skills.

· Good knowledge of cleaning materials, and equipment (Advantageous).

· Appropriate training completed in Occupational Health & Safety suited to the industry (Advantageous).

· Ability to work with strict timelines and handle multiple projects.

· Strong communication and interpersonal skills.

· Basic computer literacy (MS Office, email, reporting).

· Drivers Licence required

Working Conditions:

· Based at client site(s), may involve shift work (can also be overtime work), weekends, and public holidays (must be flexible).

· Requires physical activity, including standing, walking, lifting, and operating cleaning equipment.

Job Type: Full-time

Pay: R8 700,00 per month

Education:

  • High School (matric) (Required)

Experience:

  • Supervisor: 2 years (Required)

License/Certification:

  • Drivers Licence (Required)

Work Location: In person

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Support Services Cleaning Supervisor

R450000 - R550000 Y Nelson Mandela University

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Job Description

CORE PURPOSE OF JOB

Responsible for the efficient management of Cleaning Staff within the university ensuring quality service delivery in accordance with minimum cleaning standards.

KEY PERFORMANCE AREAS
  • Supervision, monitoring, inspection amd delegation of staff
  • Administration (attendance registers and weekly reports)
  • Stock management
  • Occupational health & safety compliance

CORE COMPETENCIES

  • Online system understanding

  • Knowledge and understanding of the minimum cleaning specifications and guidelines or requirements

  • Knowledge and understanding of relevant health and safety requirements/legislation and policies

  • Promote high customer satisfaction levels and address customer issues promptly, efficiently and effectively

  • Knowledge and application of relevant software.

  • Knowledge and understanding of cleaning materials and equipment

MINIMUM REQUIREMENTS

  • Grade 12 or equivalent (e.g. Technical Qualification)
  • Must possess a valid unendorsed drivers license and PDP (or qualify for one)
  • A minimum of 25 years in a supervisory position within an operations environment (cleaning, technical)

SALARY SCALE

PL11 Scale CTC

REFERENCE CHECKING

  • Referees
  • Qualifications
  • Criminal record checks

DISCLAIMER:Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 26 September 2025.

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Supervisor (Cleaning)

Brakpan, Gauteng R45 - R55 Y RCL FOODS

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Job Description

RCL FOODS is seeking a Cleaning Supervisor to join our Speciality Division. The role will be based in Spartan and will report to the Senior QA Technologist. The successful incumbent will be responsible for managing cleaning for the entire factory and ensuring that good hygiene and food safety standards are in place.

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Supervisor (Cleaning)

R104000 - R130878 Y RCL Foods

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Job Description

Job Description

RCL FOODS is seeking a Cleaning Supervisor to join our Speciality Division. The role will be based in Spartan and will report to the Senior QA Technologist. The successful incumbent will be responsible for managing cleaning for the entire factory and ensuring that good hygiene and food safety standards are in place.

Duties & Responsibilities

Team Management & Supervision

  • Monitoring time and attendance of cleaning staff.
  • Leading, schedule and monitor cleaning staff across all shifts.
  • Allocating tasks and ensure effective coverage of all production and non-production areas.
  • Managing staff overtime and number of working days as per BCEA and Company Policy.
  • Managing staff leave and replacements (if applicable)
  • Developing staff
  • Compiling KPI's.
  • Conducting performance reviews, coaching and disciplinary actions where required.
  • Managing staff training on:
  • Safe handling of cleaning chemicals,
  • Verification of cleaning chemical concentration,
  • Issuing of cleaning chemicals and consumables,
  • Cleaning SOPs, including bodily fluid spillage & cleaning, glass breakage and foreign object procedures, etc.
  • Cleaning equipment inspections.
  • Site food safety, health and safety, and environmental protocols,
  • Conducting weekly staff meeting on issues and progress (minutes & attendance register)
  • Verifying that your staff's yearly medicals are up-to-date and valid.

Cleaning Program (PRP)

  • Compiling and verifying:

  • Master Cleaning Schedule,

  • Cleaning SOPs,

  • Equipment stripping schedule,

  • Cleaning Inspection and Sign off documentation, and

  • Training material.

  • Review and continuously improve cleaning program yearly.

Cleaning & Hygiene Operations

  • Ensuring cleaning schedules (daily, weekly, monthly and deep cleaning) are followed and completed.
  • Supervising cleaning processes.

  • Verifying and recording that cleaning has been completed to standard through checklists and post cleaning inspections.

Compliance & Food Safety

  • Enforcing compliance with Good Manufacturing Practices (GMP), HACCP, customer and company hygiene policies.
  • Ensuring cleaning validation studies are completed on a yearly basis.
  • Preparing for and supporting internal, customer and regulatory hygiene audits.
  • Reporting and investigating any non-conformance, contamination risks, or pest control concerns.
  • Maintaining accurate records of cleaning schedules, validations and corrective actions.

Health, Safety & Environment

  • Promoting and enforcing safe use of chemicals and personal protective equipment (PPE).
  • Ensuring staff follow safe working practices to prevent accidents or injuries.
  • Reporting and responding to hazards, spillages, or incidents immediately.
  • Cleaning team must be thoroughly trained in handling and cleaning of bodily fluid incidents.
  • Supporting environmental initiatives such as waste management and water usage reduction.

Management of Cleaning Chemicals and Consumables

  • Monitoring stock levels of cleaning chemicals, consumables and equipment.
  • Ensuring chemical and cleaning equipment / consumable storerooms are kept in a hygienic condition and according to the internal, customer and regulatory requirements.
  • Maintaining daily issuing records and tracker up to date.
  • Ensuring minimum stock levels are maintained and that workflows and POs are created in time to prevent shortages.
  • Ensuring cleaning equipment is maintained, serviced, and in good working order.
  • Managing cleaning departments costs.
  • Conducting monthly stock take.

Internal Audits

  • Conducting quarterly internal cleaning program audits with the Food Safety Coordinator.

Food Safety Management Review Meeting

  • Contribute to the preparation and presentation of yearly Food Safety Management Review Meeting on Cleaning PRP.
Minimum Requirements

Qualifications & Experience

  • Diploma or degree in Food Safety related studies e.g. Environmental Health, Food Technology, Biotechnology, Consumer Science, Microbiology
  • Minimum 3-5 years' experience in food factory or an FMCG cleaning operations.
  • Previous supervisory or team leader experience is essential.
  • Knowledge of chemical handling, cleaning equipment, and sanitation practices.
  • Computer literacy for reporting and record management (Excel, Word, Email, etc.)

Key Competencies

  • Strong knowledge of food hygiene and safety standards (HACCP, GMP, ISO, FSSC
  • Leadership, coaching, and people management skills.
  • Attention to detail with a proactive approach to problem solving.
  • Ability to work under pressure and meet strict deadlines.
  • Good record keeping and reporting skills.
  • Communication skills across multiple levels (cleaning team, production, QA, Supply Chain, etc.).
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Hotel Housekeeping Manager

R104000 - R130878 Y GG Clockwork Hospitality

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Job Description

Role Purpose

The Housekeeping Manager oversees all aspects of the housekeeping department to ensure the highest levels of cleanliness, hygiene, and presentation throughout the hotel. This includes managing a team of supervisors and housekeepers, maintaining operational standards, and handling administrative functions to support efficient daily operations.

Key Responsibilities

Team Leadership & Management

  • Supervise, motivate, and support 2 Housekeeping Supervisors and a team of 5 Housekeepers.
  • Conduct daily briefings and regular performance check-ins with the team.
  • Ensure that staff rosters, attendance, and leave are managed effectively.
  • Provide coaching, training, and development opportunities to build skills and efficiency.

Operational Excellence

  • Ensure all guest rooms, public areas, and back-of-house areas are cleaned and maintained to hotel standards.
  • Oversee daily room checks, spot inspections, and quality control measures.
  • Manage inventory of linen, amenities, cleaning supplies, and equipment, ensuring cost control and proper usage.
  • Liaise with the Maintenance team to report and follow up on repairs or issues.

Administration & Reporting

  • Maintain accurate records for staff schedules, attendance, and payroll submissions.
  • Prepare reports on occupancy, room readiness, and housekeeping performance metrics.
  • Track budgets, expenses, and supply usage to ensure cost-effectiveness.
  • Ensure compliance with hotel policies, health & safety, and hygiene regulations.

Guest Experience & Service Recovery

  • Respond promptly and effectively to guest feedback or complaints regarding housekeeping services.
  • Anticipate guest needs by ensuring rooms and facilities are immaculate and welcoming.
  • Support the hotel's service culture by fostering attention to detail and hospitality within the team.

Requirements

Experience & Skills

  • Minimum of 3–5 years' previous experience in housekeeping within a hotel environment (supervisory or managerial level essential).
  • Proven track record in managing teams and driving high housekeeping standards.
  • Strong administrative and organizational skills, with the ability to manage schedules, budgets, and reporting.
  • Excellent communication and leadership skills with the ability to motivate staff.
  • Strong knowledge of cleaning techniques, equipment, and health & safety regulations.
  • Ability to work under pressure, multitask, and resolve operational challenges efficiently.

Qualifications

  • Diploma or Certificate in Hospitality Management or equivalent (preferred but not essential).
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and hotel PMS systems is an advantage.

Key Competencies

  • Attention to detail and commitment to excellence.
  • Leadership and people management.
  • Strong planning and organizational ability.
  • Guest-focused approach with high service standards.
  • Problem-solving and decision-making skills.
  • Financial awareness and cost control.

Job Type: Full-time

Application Question(s):

  • Please stipulate your ID No:

Experience:

  • Housekeeping Management: 3 years (Required)

License/Certification:

  • South African Identification (Required)

Work Location: In person

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Housekeeping Manager

Imforce Recruitment

Posted 24 days ago

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Job Description

Minimum Requirements

Matric certificate (Grade 12).

Tertiary qualification in Hospitality/Hotel Management or Housekeeping.

Minimum of 5 years experience in housekeeping, preferably in a managerial or supervisory role.

Valid drivers license with PDP (Public Driving Permit) non-negotiable.

Strong communication and interpersonal skills.

Ability to communicate effectively in English; Zulu language skills will be an advantage.

Professional appearance, behaviour, and a strong eye for detail.

Must be able to work flexible hours, including weekends and holidays.

Key Responsibilities

Lead, manage, and motivate the housekeeping team.

Ensure all guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and presentation.

Manage housekeeping schedules, rosters, and daily operations efficiently.

Conduct regular inspections and quality checks across all areas.

Maintain inventory levels of linen, cleaning products, and housekeeping equipment.

Coordinate with maintenance, front office, and other departments for smooth operations.

Train and onboard new staff members.

Handle guest requests and complaints professionally and promptly.

Uphold health and safety standards in accordance with hotel policies and regulations.

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Housekeeping Manager

R90000 - R120000 Y Feedem Group

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Job Description

We are currently recruiting for a Housekeeping Manager within the retirement sector. The purpose of the role is to supervise and oversee the daily cleaning operations of the unit.

Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

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