8 Household Management jobs in South Africa
Private Service Advisor
Posted today
Job Viewed
Job Description
Job Description
To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers
- Act responsibly with work related resources in order to contribute to cost containment
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate
- Assist with profit growth for the business through sales and acquisition of new clients
- Support sales through analysis of client portfolio and pro-active client engagement
- Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
- Identify sales opportunities and ensure effective management of the leads pipeline
- Report on transactional and process activities within set guidelines to provide timely information for decision making
- Comply with relevant statutory, legislative, policy and governance requirements
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
- Address customer needs in order to meet or exceed customer expectations
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Achieve expected financial targets and uphold associated service levels
FNB
*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. *
30/10/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Private Service Advisor-1
Posted today
Job Viewed
Job Description
Job Description
To contribute to a high-performance team by delivering exceptional customer service and fostering meaningful relationships. This role involves proactively engaging with customers to understand their needs, identify growth opportunities, and provide tailored support. Through a commitment to service excellence and personalized interactions, the role directly enhances customer satisfaction and drives the organization's long-term success and profitability.
- Proactively engage with clients to deliver service that consistently meets or exceeds expectations.
- Cultivate a culture of service excellence by building trusted relationships and actively encouraging customer feedback.
- Achieve Suite CEX targets and uphold high service level standards.
- Ensure timely and accurate follow-ups, reporting, and documentation following customer interactions.
- Support revenue growth by identifying new business opportunities and contributing to customer acquisition efforts.
- Efficiently manage and track leads to maintain a robust and healthy sales pipeline.
- Foster collaborative relationships across the FRG to enhance cross-functional effectiveness.
- Continuously evaluate personal performance, seek constructive feedback, and proactively request training and development opportunities.
- Drive innovation by identifying and implementing faster, more accurate ways of working.
- Build and manage key stakeholder relationships to support the achievement of operational objectives.
- Demonstrate responsible use of work-related resources to support cost containment initiatives.
- Ensure compliance with all relevant statutory, legislative, policy, and governance requirements, as well as established processes and procedures within the area of specialization.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
01/10/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Clinical Data Management Lead, home-based in South Africa
Posted 10 days ago
Job Viewed
Job Description
+ Serve as primary point of contact for customer on data management deliverables
+ Manage multiple large studies or program of studies (possibly global)
+ Provide leadership and senior support to DTLs on multiple large global programs of global studies
+ Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
+ Lead direct negotiations with customer, e.g., timelines, financial, process, resources
+ Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
+ Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
+ Serve as the escalation point for unresolved data issues
+ Ensure appropriate resources are assigned to meet project deliverables
+ Create and/or review and sign-off on all data management plan (DMP) documents
+ Manage service performance and provide leadership to identify root causes of issues and implement remedial actions
+ Serve as Subject Matter Expert (SME)
+ Provide leadership and expertise in a specific CDM task or technology
+ Independently manage SOW/budget
+ Independently bring process improvements and solutions to the CDM team/CDM department
+ Lead a focus team or global or local best practice team
+ Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
+ Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle (i.e. large trials of at least 1000 patients)
+ Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation)
+ Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently
+ Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology
+ Knowledge of operating procedures and work instructions and the ability to apply them in practice
+ Knowledge of Good Clinical Practices and relevant regulatory guidelines
+ Excellent communication, interpersonal, customer service, and teamwork skills
+ Excellent organizational and problem-solving skills
+ Excellent project management skills
+ Ability to work independently
+ Comprehensive understanding of clinical drug development process
+ Ability to establish and maintain effective working relationships with co-workers, managers and customers
**MINIMUM REQUIRED EDUCATION AND EXPERIENCE**
+ Bachelor's Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field
+ Around 7 years direct Data Management experience, including 5 or more years as a CDM project lead; or equivalent combination of education, training and experience
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Clinical Data Management Lead, home-based in South Africa
Posted 10 days ago
Job Viewed
Job Description
+ Serve as primary point of contact for customer on data management deliverables
+ Manage multiple large studies or program of studies (possibly global)
+ Provide leadership and senior support to DTLs on multiple large global programs of global studies
+ Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
+ Lead direct negotiations with customer, e.g., timelines, financial, process, resources
+ Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
+ Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
+ Serve as the escalation point for unresolved data issues
+ Ensure appropriate resources are assigned to meet project deliverables
+ Create and/or review and sign-off on all data management plan (DMP) documents
+ Manage service performance and provide leadership to identify root causes of issues and implement remedial actions
+ Serve as Subject Matter Expert (SME)
+ Provide leadership and expertise in a specific CDM task or technology
+ Independently manage SOW/budget
+ Independently bring process improvements and solutions to the CDM team/CDM department
+ Lead a focus team or global or local best practice team
+ Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
+ Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle (i.e. large trials of at least 1000 patients)
+ Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation)
+ Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently
+ Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology
+ Knowledge of operating procedures and work instructions and the ability to apply them in practice
+ Knowledge of Good Clinical Practices and relevant regulatory guidelines
+ Excellent communication, interpersonal, customer service, and teamwork skills
+ Excellent organizational and problem-solving skills
+ Excellent project management skills
+ Ability to work independently
+ Comprehensive understanding of clinical drug development process
+ Ability to establish and maintain effective working relationships with co-workers, managers and customers
**MINIMUM REQUIRED EDUCATION AND EXPERIENCE**
+ Bachelor's Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field
+ Around 7 years direct Data Management experience, including 5 or more years as a CDM project lead; or equivalent combination of education, training and experience
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Clinical Data Management Lead, home-based in South Africa
Posted 10 days ago
Job Viewed
Job Description
+ Serve as primary point of contact for customer on data management deliverables
+ Manage multiple large studies or program of studies (possibly global)
+ Provide leadership and senior support to DTLs on multiple large global programs of global studies
+ Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
+ Lead direct negotiations with customer, e.g., timelines, financial, process, resources
+ Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
+ Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
+ Serve as the escalation point for unresolved data issues
+ Ensure appropriate resources are assigned to meet project deliverables
+ Create and/or review and sign-off on all data management plan (DMP) documents
+ Manage service performance and provide leadership to identify root causes of issues and implement remedial actions
+ Serve as Subject Matter Expert (SME)
+ Provide leadership and expertise in a specific CDM task or technology
+ Independently manage SOW/budget
+ Independently bring process improvements and solutions to the CDM team/CDM department
+ Lead a focus team or global or local best practice team
+ Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
+ Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle (i.e. large trials of at least 1000 patients)
+ Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation)
+ Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently
+ Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology
+ Knowledge of operating procedures and work instructions and the ability to apply them in practice
+ Knowledge of Good Clinical Practices and relevant regulatory guidelines
+ Excellent communication, interpersonal, customer service, and teamwork skills
+ Excellent organizational and problem-solving skills
+ Excellent project management skills
+ Ability to work independently
+ Comprehensive understanding of clinical drug development process
+ Ability to establish and maintain effective working relationships with co-workers, managers and customers
**MINIMUM REQUIRED EDUCATION AND EXPERIENCE**
+ Bachelor's Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field
+ Around 7 years direct Data Management experience, including 5 or more years as a CDM project lead; or equivalent combination of education, training and experience
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Clinical Data Management Lead, FSP, home-based in South Africa
Posted 10 days ago
Job Viewed
Job Description
**Data Team Lead, home-based**
**You'll be responsible for managing end-to-end delivery of data management services for multi-service projects, ensuring quality deliverables on time and within budget. You will direct the team in areas of project planning, execution, financial management, communications and milestone deliverables.**
**Main responsibilities**
**Provide leadership and vision to the team**
**Manage and deliver several large scale, high** **complexity/non-standard** **aspect studies across a range of sponsors and Therapeutic areas**
**Manage sponsors at both Study and Programme Level**
**Manage delivery of areas requiring specific expertise (e.g Process, Finance)**
**Ensure milestones meet timelines and quality deliverables**
**Provide project management expertise working with customer data managers, key decision makers and internal team members to manage continuous process improvements and provide technical expertise**
**Ensure open communications with customer and Quintiles management to manage and meet contractual obligations**
**Provide input for and perform direct negotiations with customer**
**Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders**
**Support DM service delivery with comprehensive DM process and technical expertise in executing projects**
**Create and/or review and sign-off on all data management plan (DMP) documents**
**Track service performance and provide leadership to identify root causes of issues and implement remedial actions**
**Serve as the escalation point for unresolved data issues; work with client data managers, vendors, internal team members for resolution**
**Maintain internal tracking databases and systems**
**Minimum Education & Experience**
**Bachelor's Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field**
**Around 5 years direct Data Management experience, including 3 or more years as a Clinical Data Management project lead is preferred**
**Ability to maintain strong customer relationships**
**Connect to great opportunity**
**#LI-HS1**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Clinical Data Management Lead, FSP, home-based in South Africa
Posted 10 days ago
Job Viewed
Job Description
**Data Team Lead, home-based**
**You'll be responsible for managing end-to-end delivery of data management services for multi-service projects, ensuring quality deliverables on time and within budget. You will direct the team in areas of project planning, execution, financial management, communications and milestone deliverables.**
**Main responsibilities**
**Provide leadership and vision to the team**
**Manage and deliver several large scale, high** **complexity/non-standard** **aspect studies across a range of sponsors and Therapeutic areas**
**Manage sponsors at both Study and Programme Level**
**Manage delivery of areas requiring specific expertise (e.g Process, Finance)**
**Ensure milestones meet timelines and quality deliverables**
**Provide project management expertise working with customer data managers, key decision makers and internal team members to manage continuous process improvements and provide technical expertise**
**Ensure open communications with customer and Quintiles management to manage and meet contractual obligations**
**Provide input for and perform direct negotiations with customer**
**Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders**
**Support DM service delivery with comprehensive DM process and technical expertise in executing projects**
**Create and/or review and sign-off on all data management plan (DMP) documents**
**Track service performance and provide leadership to identify root causes of issues and implement remedial actions**
**Serve as the escalation point for unresolved data issues; work with client data managers, vendors, internal team members for resolution**
**Maintain internal tracking databases and systems**
**Minimum Education & Experience**
**Bachelor's Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field**
**Around 5 years direct Data Management experience, including 3 or more years as a Clinical Data Management project lead is preferred**
**Ability to maintain strong customer relationships**
**Connect to great opportunity**
**#LI-HS1**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Clinical Data Management Lead, FSP, home-based in South Africa
Posted 10 days ago
Job Viewed
Job Description
**Data Team Lead, home-based**
**You'll be responsible for managing end-to-end delivery of data management services for multi-service projects, ensuring quality deliverables on time and within budget. You will direct the team in areas of project planning, execution, financial management, communications and milestone deliverables.**
**Main responsibilities**
**Provide leadership and vision to the team**
**Manage and deliver several large scale, high** **complexity/non-standard** **aspect studies across a range of sponsors and Therapeutic areas**
**Manage sponsors at both Study and Programme Level**
**Manage delivery of areas requiring specific expertise (e.g Process, Finance)**
**Ensure milestones meet timelines and quality deliverables**
**Provide project management expertise working with customer data managers, key decision makers and internal team members to manage continuous process improvements and provide technical expertise**
**Ensure open communications with customer and Quintiles management to manage and meet contractual obligations**
**Provide input for and perform direct negotiations with customer**
**Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders**
**Support DM service delivery with comprehensive DM process and technical expertise in executing projects**
**Create and/or review and sign-off on all data management plan (DMP) documents**
**Track service performance and provide leadership to identify root causes of issues and implement remedial actions**
**Serve as the escalation point for unresolved data issues; work with client data managers, vendors, internal team members for resolution**
**Maintain internal tracking databases and systems**
**Minimum Education & Experience**
**Bachelor's Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field**
**Around 5 years direct Data Management experience, including 3 or more years as a Clinical Data Management project lead is preferred**
**Ability to maintain strong customer relationships**
**Connect to great opportunity**
**#LI-HS1**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled