13 Hotel Restaurant jobs in South Africa

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Join to apply for the HR Business Partner - Cape Cadogan Boutique Hotel & Upper Union Restaurant role at MORE Family Collection

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We are looking for an HR professional who leads with care and delivers with confidence. Supporting a team that values warmth, consistency, and professionalism, the HR Business Partner will play a critical role in shaping culture, supporting leaders, and ensuring compliance and structure are never at odds with humanity. Based on-site at Cape Cadogan Boutique Hotel and Upper Union Restaurant, this role offers the opportunity to make a tangible impact in a fast-paced, people-first hospitality environment.

This is a hands-on role requiring equal parts emotional intelligence, strategic thinking, and administrative precision. You will partner closely with the General Manager and department heads to ensure operational excellence and a values-driven employee experience.

Key Responsibilities

People Operations & Support

• Act as the primary HR contact for all day-to-day queries and people matters.
• Partner with the General Manager and HODs to reinforce a high-performance, inclusive team culture.
• Support the delivery of consistent, human-centered employee experience across departments.
  
  

Recruitment & Onboarding

• Manage the end-to-end recruitment process, ensuring efficiency and legal compliance.
• Lead warm, structured onboarding processes aligned to brand and operational needs.
  
  

Performance & Employee Relations

• Support performance reviews, KPIs, probation feedback, and appraisals.
• Manage employee relations, including disciplinary and grievance processes.
• Engage directly with shop stewards and trade unions, maintaining open, constructive dialogue and supporting wage negotiations and procedural fairness.
• Coach managers in handling IR matters with legal and emotional intelligence.
  
  

Training & Development

• Identify training gaps and coordinate relevant internal and external learning interventions.
• Track compliance with skills development and employment equity obligations.
• Support succession planning and the development of internal talent pipelines.
  
  

Compliance, Administration & Transactional Delivery

• Maintain all HR records, including contracts, performance documentation, and leave registers.
• Prepare monthly payroll input and liaise with central payroll for accurate processing.
• Ensure full compliance with BCEA, LRA, EE Act, and company policies.
• Standardise and maintain current documentation, job descriptions, and SOPs.
  
  

Required Skills & Experience

• Diploma or Degree in HR Management / Industrial Psychology (NQF 6–7).
• 5+ years’ HR Generalist experience, preferably in hospitality or luxury retail/service environments.
• Strong working knowledge of South African labour legislation, including unionised environments.
• Experience with Sage, ESS or other HRIS platforms.
• Mature, emotionally intelligent, and able to manage sensitive people issues with discretion and professionalism.
• Comfortable working flexibly, including weekends or evenings when operations require it.
• Confident communicator with the credibility to coach managers and support change.
• Organised, detail-oriented, and passionate about creating meaningful work experiences.
  
  

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

• Excellent attention to detail.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal & solution seeking skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills – tolerance, patience, and care, ability to receive constructive feedback openly.
  
  

We Create Opportunities And Experiences For People To Enrich Their Lives.Our Values Guide Our Behaviours And How We Act, And They Help Us Find The Right Partnerships For Growth

Be AWARE (the “thoughtful” value)Eyes and ears openArrive readyBe human

Respond GENEROUSLY (the “more” value)Always respondGive more, do moreHave a mindset of abundance

Strength in DIVERSITY (the “family” value)Act in harmonyWork togetherAct inclusively

Make it BETTER (the “continuous improvement” value)Positively influenceKeep learningOwn it

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Hospitality

Referrals increase your chances of interviewing at MORE Family Collection by 2x

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#J-18808-Ljbffr

We are looking for an HR professional who leads with care and delivers with confidence. Supporting a team that values warmth, consistency, and professionalism, the HR Business Partner will play a critical role in shaping culture, supporting leaders, and ensuring compliance and structure are never at odds with humanity. Based on-site at Cape Cadogan Boutique Hotel and Upper Union Restaurant, this role offers the opportunity to make a tangible impact in a fast-paced, people-first hospitality environment.

This is a hands-on role requiring equal parts emotional intelligence, strategic thinking, and administrative precision. You will partner closely with the General Manager and department heads to ensure operational excellence and a values-driven employee experience.

KEY RESPONSIBILITIES

People Operations & Support

• Act as the primary HR contact for all day-to-day queries and people matters.
• Partner with the General Manager and HODs to reinforce a high-performance, inclusive team culture.
• Support the delivery of consistent, human-centered employee experience across departments.

Recruitment & Onboarding

• Manage the end-to-end recruitment process, ensuring efficiency and legal compliance.
• Lead warm, structured onboarding processes aligned to brand and operational needs.

Performance & Employee Relations

• Support performance reviews, KPIs, probation feedback, and appraisals.
• Manage employee relations, including disciplinary and grievance processes.
• Engage directly with shop stewards and trade unions, maintaining open, constructive dialogue and supporting wage negotiations and procedural fairness.
• Coach managers in handling IR matters with legal and emotional intelligence.

Training & Development

• Identify training gaps and coordinate relevant internal and external learning interventions.
• Track compliance with skills development and employment equity obligations.
• Support succession planning and the development of internal talent pipelines.

Compliance, Administration & Transactional Delivery

• Maintain all HR records, including contracts, performance documentation, and leave registers.
• Prepare monthly payroll input and liaise with central payroll for accurate processing.
• Ensure full compliance with BCEA, LRA, EE Act , and company policies.
• Standardise and maintain current documentation, job descriptions, and SOPs.

REQUIRED SKILLS & EXPERIENCE

• Diploma or Degree in HR Management / Industrial Psychology (NQF 6–7).
• 5+ years’ HR Generalist experience, preferably in hospitality or luxury retail/service environments.
• Strong working knowledge of South African labour legislation, including unionised environments.
• Experience with Sage, ESS or other HRIS platforms.
• Mature, emotionally intelligent, and able to manage sensitive people issues with discretion and professionalism.
• Comfortable working flexibly, including weekends or evenings when operations require it.
• Confident communicator with the credibility to coach managers and support change.
• Organised, detail-oriented, and passionate about creating meaningful work experiences.

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

• Excellent attention to detail.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal & solution seeking skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills – tolerance, patience, and care, ability to receive constructive feedback openly.

We create opportunities and experiences for people to enrich their lives.

Our values guide our behaviours and how we act, and they help us find the right partnerships for growth:

Be AWARE (the “thoughtful” value)

Eyes and ears open

Arrive ready

Be human

Respond GENEROUSLY (the “more” value)Always respond

Give more, do more

Have a mindset of abundance

Strength in DIVERSITY (the “family” value)Act in harmony

Work together

Act inclusively

Make it BETTER (the “continuous improvement” value)

Positively influence

Keep learning

Own it

#J-18808-Ljbffr

Description

JOB SUMMARY

Reporting to the Hotel Operational Manager areas of responsibility include Restaurants / Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals then implements plan.

CANDIDATE PROFILE

Education and Experience

4 years experience in the food and beverage culinary or related professional area.

Diploma in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major from an accredited university

At least 2-years experience managing a team

Experience in a lifestyle restaurant brand would be advantageous

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence.

Maintains service and sanitation standards in restaurant bar / lounge and room service areas.

Reviews staffing levels to ensure that guest service operational needs and financial objectives are met.

Please can we add managing of stock levels implementing and maintaining PAR levels ensuring controls are in place in line with company requirements.

Leading Food and Beverage Team

Utilizes interpersonal and communication skills to lead influence and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.

Encourages and builds mutual trust respect and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Identifies the developmental needs of others and coaches mentors or otherwise helps others to improve their knowledge or skills.

Develops specific goals and plans to prioritize organize and accomplish your work.

Ensures and maintains the productivity level of employees.

Provides the leadership vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

Ensures compliance with all food & beverage policies standards and procedures by training supervising follow-up and hands on management.

Ensures compliance with all applicable laws and regulations.

Ensures compliance with food handling and sanitation standards.

Ensures staff understands local state and Federal liquor laws.

Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team.

Establishes guidelines so employees understand expectations and parameters.

Monitors alcohol beverage service in compliance with local laws.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed.

Manages day-to-day operations ensures the quality standards and meets the expectations of the customers on a daily basis.

Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Empowers employees to provide excellent customer service.

Acts as the guest service role model for the restaurants sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

Handles guest problems and complaints.

Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage service levels and overall satisfaction.

Ensures corrective action is taken to continuously improve service results.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g. greeting from hostess speed of order taking and food and beverage delivery fulfillment of special requests collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

Provides guidance and direction to subordinates including setting performance standards and monitoring performance.

Identifies the educational needs of others develops formal educational or training programs or classes and teaches or instructs others.

Ensures employees are treated fairly and equitably. Strives to improve employee retention.

Ensures employees receive on-going training to understand guest expectations.

Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Strives to improve service performance.

Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Assists servers and hosts on the floor during meal periods and high demand times.

Recognizes good quality products and presentations.

Supervises daily shift operations in absence of Assistant Restaurant Manager.

Oversees the financial aspects of the department including purchasing and payment of invoices.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

LI-Onsite

LI-TK1

Required Experience :

Manager

Key Skills

General Insurance,Advertisement,Erection,External Audit,Administration Support,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1

#J-18808-Ljbffr

**Additional Information**
**Job Number** 25119791
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa, 1685VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts - to get it right for our guests and our business each and every time.
**CRITICAL TASKS**
Guest Relations
+ Address guests' service needs in a professional, positive, and timely manner.
+ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
+ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ Thank guests with genuine appreciation and provide a fond farewell.
+ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
+ Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
+ Assist other employees to ensure proper coverage and prompt guest service.
General Food and Beverage Services
+ Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
+ Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
+ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
+ Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
+ Pick-up trays and clean tables as needed to ensure a clean dining area.
+ Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
+ Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
+ Retrieve and deliver food and beverage orders in a timely manner.
+ Perform other reasonable duties as requested.
+ Coordinates with the respective kitchens to ensure guests' orders are delivered.
Beverage/Coffee Cart
+ Inspect the cleanliness and presentation all china, glass, and silver prior to use.
+ Cash/Bank Handling
+ Record transaction in MICROS or similar system at time of order.
+ Process all payment methods in accordance with Accounting procedures and policies.
+ Follow property control audit standards and cash handling procedures (e.g., blind drops).
+ Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
+ Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
+ Transport bank to/from assigned workstation, following security procedures.
+ Set up and organize cashier workstation with designated supplies, forms, and resource materials; and always maintain cleanliness of workstation.
Closing
+ Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Steps of Service
+ Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
+ Check in with guests to ensure satisfaction with each food course and/or beverages.
+ Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
+ Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.
In-Room Dining/Room Service
+ Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
+ Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
+ Notify guests and management of delays in service delivery.
Assists Management
+ Communicate with guests, other employees, or departments to ensure guest needs are met.
Communication
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Develop and maintain positive and productive working relationships with other employees and departments.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards.
Safety and Security
+ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
+ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
+ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
+ Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
+ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
+ Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
+ Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
+ Protect the privacy and security of guests and coworkers.
+ Follow company and department policies and procedures.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Maintain confidentiality of proprietary materials and information.
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Perform other reasonable job duties as requested by Supervisors.
+ Follow the requirements and tasks as defined in EMEA Food & Beverage Cashiering ( SOP if associate handles cash.
+ Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund ( and Cashier Overage/Shortage ( SOPs.
**CRITICAL COMPETENCIES**
Interpersonal Skills
+ Customer Service Orientation
+ Teamwork
+ Interpersonal Skills
+ Diversity Relations
Communications
+ Communication
+ Listening
+ English Language Proficiency
Personal Attributes
+ Dependability
+ Presentation
+ Positive Demeanor
+ Integrity
+ Safety Orientation
+ Stress Tolerance
+ Adaptability/Flexibility
Organization
+ Multi-Tasking
Personal Attributes
+ Information Retention
**PREFERRED QUALIFICATIONS**
**Education**
Higher Education, Diploma or equivalent
**Related Work Experience**
At least 1 year of related work experience
**Supervisory Experience**
No supervisory experience is required
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
#LI-TK1
#LI-On-site
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

Description

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the F&B Service Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts to get it right for our guests and our business each and every time.

CRITICAL TASKS

Guest Relations

• Address guests service needs in a professional positive and timely manner.
• Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.
• Anticipate guests service needs including asking questions of guests to better understand their needs and watching / listening to guest preferences and acting on them whenever possible.
• Thank guests with genuine appreciation and provide a fond farewell.
• Actively listen and respond positively to guest questions concerns and requests using brand or property specific process to resolve issues delight and build trust.
• Engage guests in conversation regarding their stay property services and area attractions / offerings.
• Assist other employees to ensure proper coverage and prompt guest service.

General Food and Beverage Services

Maintain cleanliness of work and guest areas by clearing collecting and returning food and beverage items to proper area.

Maintain cleanliness of work areas throughout the day practicing clean-as-you-go procedures.

Communicate additional meal requirements allergies dietary needs and special requests to the kitchen.

Set tables according to type of event and service standards including types of linens glassware plate / chinaware and silver / flatware ensuring all supplies meet quality standards.

Pick-up trays and clean tables as needed to ensure a clean dining area.

Follow appropriate procedures for serving alcohol follow local Training & Guidance.

Thank every guest upon departure invites them to return and wishes them a fond farewell.

Retrieve and deliver food and beverage orders in a timely manner.

Perform other reasonable duties as requested.

Coordinates with the respective kitchens to ensure guests orders are delivered.

Beverage / Coffee Cart

Inspect the cleanliness and presentation all china glass and silver prior to use.

Cash / Bank Handling

Record transaction in MICROS or similar system at time of order.

Process all payment methods in accordance with Accounting procedures and policies.

Follow property control audit standards and cash handling procedures (e.g. blind drops).

Count bank at end of shift complete designated cashier reports resolve any discrepancies drop off receipts and secure bank.

Obtain assigned bank and ensure accuracy of contracted monies obtaining change required for expected business level and keeping bank secure at all times.

Transport bank to / from assigned workstation following security procedures.

Set up and organize cashier workstation with designated supplies forms and resource materials; and always maintain cleanliness of workstation.

Closing

Complete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist.

Steps of Service

Present physical and accurate check and process payment adhering to all cash handling and credit policies / procedures including added and received gratuity.

Check in with guests to ensure satisfaction with each food course and / or beverages.

Answer questions on menu selections and check with kitchen staff whenever additional clarification is necessary.

Communicate with the kitchen regarding the length of wait for food items recook orders and product availability.

In-Room Dining / Room Service

Take room service orders over the phone answering any questions regarding the menu inputting order into appropriate system up-selling following method of payment policies reading back the order to confirm its accuracy and providing expected delivery time.

Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.

Notify guests and management of delays in service delivery.

Assists Management

Communicate with guests other employees or departments to ensure guest needs are met.

Communication

Speak to guests and co-workers using clear appropriate and professional language.

Discuss work topics activities or problems with coworkers supervisors or managers discreetly and quietly avoiding public areas of the property.

Working with Others

Support all co-workers and treat them with dignity and respect.

Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance / Quality Improvement

Comply with quality assurance expectations and standards.

Safety and Security

Report work related accidents or other injuries immediately upon occurrence to manager / supervisor.

Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment.

Identify and correct unsafe work procedures or conditions and / or report them to management and security / safety personnel.

Use proper equipment wear appropriate personal protective clothing (PPE) and employ correct lifting procedures as necessary to avoid injury.

Follow property specific procedures for handling emergency situations (e.g. evacuations medical emergencies natural disasters).

Follow policies and procedures for the safe operation and storage of tools equipment and machines.

Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

Protect the privacy and security of guests and coworkers.

Follow company and department policies and procedures.

Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and procedures.

Maintain confidentiality of proprietary materials and information.

Protect company tools equipment machines or other assets in accordance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors.

Follow the requirements and tasks as defined in EMEA Food & Beverage CashieringSOP if associate handles cash.

Comply with the requirements of the Marriott Cashiering Responsibilities / Petty Cash Fundand Cashier Overage / ShortageSOPs.

CRITICAL COMPETENCIES

Interpersonal Skills

Customer Service Orientation

Teamwork

Interpersonal Skills

Diversity Relations

Communications

Communication

Listening

English Language Proficiency

Personal Attributes

Dependability

Presentation

Positive Demeanor

Integrity

Safety Orientation

Stress Tolerance

Adaptability / Flexibility

Organization

Multi-Tasking

Personal Attributes

Information Retention

PREFERRED QUALIFICATIONS

Education

Higher Education Diploma or equivalent

Related Work Experience

At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

LI-TK1

LI-On-site

Key Skills

Bidding,Arabic Speaking,Fund Management,ERP,Airlines,Corrosion

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Job Description :

Gauteng branch based in Irene, Centurion

Service, maintenance and engineering support for the products supplied by the Company

Scheduled service visits to customers, including machine audits and reporting potential problems to the customer

When required, project planning and project management will include site inspections, measuring, approving drawings, placing of orders for local components, ensuring components are produced to specification and generally preparing for installations

Installation and commissioning of new equipment supplied by the Company

Managing sub-contractors on site during installations

Controlling all costings on installations and service work, including records of work performed, costs incurred and spare parts used and ensuring that these are passed on to the appropriate person for invoicing

Report writing to customers, principle suppliers and Company Management on service visits and installations

Liasing with overseas principle suppliers from time to time regarding fault finding on equipment

Must be a self-starter, and able to work well in a team environment

Good communication skills are essential

The employee will be required to travel locally or internationally from time to time for service work, contract work or training Occasionally, the employee will be away from home for extended periods of time

Most of their work takes place over weekends due to the nature of our industry

Employee should be willing to work overtime and weekends regularly

Minimum Requirements :

Electrical and mechanical experience essential, including electrical fault-finding ability, PLC and electrical control panels

Previous experience in the food processing industry (poultry and red meat) is beneficial

Must be bilingual in English and Afrikaans

Millwright trade test or equivalent

Food Processing Equipment / Primary Processing Equipment / Packaging Equipment / Poultry / Beef or food processing experience

Ability to draw on AutoCad would be a further advantage

Availability to travel and work overtime

Must be driven and able to work under little to no supervision

Willing to learn

Drivers licence

Ability to handle breakdowns and work over weekends if needed

Kindly note that by submitting your application for this career opportunity you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.

Please note that only shortlisted candidates will be contacted.

Should you not have heard back within a two-week period, please assume that your application was unsuccessful.

All job postings are in accordance with our Client's BEE requirements.

Please only send certificates when requested to do so.

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