18 Hotel Reception jobs in South Africa
General Manager – Boutique Hotel & Restaurant Clerk
Posted 11 days ago
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Join to apply for the General Manager – Boutique Hotel & Restaurant Clerk role at Speccon Consulting
Join to apply for the General Manager – Boutique Hotel & Restaurant Clerk role at Speccon Consulting
To provide strategic leadership and operational oversight for the boutique hotel and its restaurant, ensuring a premium guest experience, operational excellence, revenue growth, and compliance with hospitality standards and South African regulations.
Key Responsibilities:
Hotel Operations
- Oversee all day-to-day operations of the hotel and restaurant.
- Ensure high standards of housekeeping, guest services, and facilities maintenance.
- Monitor and maintain excellent room occupancy, cleanliness, and guest satisfaction.
- Manage relationships with travel agents, booking platforms, and corporate clients with the conference facilities coordinator.
- Supervise food and beverage service standards, kitchen operations, and hygiene with the kitchen manager.
- Coordinate with the Chef on menu development, sourcing, and seasonal offerings.
- Oversee quality control of food, presentation, and service.
- With the accounting team, give input into the preparation and update of budget and forecast.
- Implement strategies to increase revenue (room nights, events, dining).
- Control costs, including procurement, staffing, and utilities.
- Monitor stock levels and ensure procurement policies are followed.
- Recruit, train, and manage staff across departments.
- Lead a culture of hospitality, accountability, and excellence.
- Ensure compliance with South African Labour Law, BCEA, and OHSA.
Sales, Marketing & Guest Relations
- Develop and execute marketing strategies with the Marketing team.
- Build the hotel’s brand reputation.
- Resolve guest complaints professionally and ensure guest satisfaction.
Compliance & Administration
- Ensure compliance with hospitality, liquor license, fire, health and safety, and tourism regulations.
- Oversee systems and processes, including reservations, POS, and Booking Management System.
Key Requirements:
Qualifications
- Diploma or Degree in Hospitality Management, Business Management, or equivalent.
- Valid driver’s license.
Experience
- 5–8 years in hospitality operations, with at least 3 years at management level.
- Proven experience in managing a hotel with food & beverage facilities.
- Strong experience in financial forecasting and team leadership.
- Strong leadership and interpersonal skills.
- Excellent problem-solving and decision-making ability.
- Financial and commercial acumen.
- Knowledge of South African hospitality laws and health & safety regulations.
- Proficiency in hotel software systems.
- Marketing and customer service mindset.
- Passion for guest experience and operational excellence.
Working Conditions
- Weekend and holiday availability required.
Package
- Market-related salary (R 60 000 per month, depending on experience)
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Business Consulting and Services
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#J-18808-LjbffrFront Desk
Posted 5 days ago
Job Viewed
Job Description
FRONT DESK
Key Responsibilities :
Greeting Visitors : Welcome guests with a warm and professional demeanor, direct them efficiently, and notify staff of visitor arrivals to create a positive first impression.
Answering Calls : Manage incoming calls, redirecting as needed, taking messages, and providing basic information to callers to ensure a smooth communication flow.
Administrative Support : Assist with various clerical tasks, including photocopying, filing, data entry, and managing office supplies, contributing to the overall efficiency of daily operations.
Handling Correspondence : Sort and distribute mail, emails, and packages, and handle outgoing mail as required, maintaining an organized flow of information.
Maintaining Reception Area : Keep the reception area tidy and presentable, ensuring all necessary stationery and materials are stocked for a welcoming environment.
Problem Resolution : Address inquiries and resolve issues promptly and professionally, escalating when necessary, to ensure a positive experience for both visitors and staff.
Ad Hoc Requests : Attend to ad hoc requests from your manager or senior management, showcasing your flexibility and dedication to supporting the team.
Qualifications :
- National Senior Certificate or equivalent.
- Previous experience in a similar role is preferred but not always required.
- Training in administrative procedures or office management is beneficial.
- Excellent communication and interpersonal skills.
- Proficiency in using office equipment (e.g., phone systems, printers).
- Organizational and multitasking abilities.
- Attention to detail and accuracy in administrative tasks.
- Customer service orientation.
- Knowledge of basic computer applications.
- Ability to handle stressful situations with calmness and professionalism.
Front Desk Supervisor
Posted 11 days ago
Job Viewed
Job Description
We are seeking a motivated and organized individual to join our team as a Front Desk Assistant in the Administrative & Fleet Management department in Cape Town. This role is vital in ensuring the smooth operation of front desk responsibilities and providing support to our administrative and fleet teams.
Key Responsibilities :
- Greet and assist visitors in a professional and friendly manner.
- Answer and direct phone calls to the appropriate personnel.
- Maintain front desk area, ensuring it is tidy and presentable.
- Manage incoming and outgoing correspondence.
- Provide administrative support such as data entry, filing, and scheduling.
- Assist with coordination and documentation of fleet management tasks.
- Monitor and track vehicle usage, maintenance schedules, and logs.
- Support procurement and inventory of office and vehicle supplies.
- Assist in organizing meetings, preparing agendas, and taking minutes.
Qualifications :
- High school diploma or equivalent; additional certification in Office Management or related field is a plus.
- Proven experience in a front desk or administrative role preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Familiarity with fleet management systems is an asset.
- Must have a drivers license.
Working Conditions :
- Full-time position, Monday to Friday with every 4th weekend working.
- Office-based role with occasional travel for fleet-related tasks.
- Professional and collaborative work environment.
Front Desk Reception
Posted 14 days ago
Job Viewed
Job Description
br>Key Responsibilities
• Front Desk Management: Maintain a professional, organized, and welcoming reception area, ensuring it reflects NURA’s commitment to hospitality and excellence.
• A pointment Verification: Confirm guest appointments using NURA’s scheduling system, ensuring accuracy and resolving any discrepancies promptly.
• B lling and Payments: Process billing for screening services, provide clear explanations of charges, and handle payments in accordance with NURA’s financial policies.
• R port Preparation: Print, bind, and organize final health screening reports for guests, ensuring accuracy, confidentiality, and professional presentation. < r>• N RA Wristband Fitting: Fit guests with NURA wristbands for identification during their visit, ensuring correct application and guest comfort. < r>• A ministrative Support: Perform general administrative tasks, such as answering phone calls, responding to inquiries, and coordinating with clinical and guest relations teams to ensure a seamless guest experience. < r>• C mpliance and Confidentiality: Adhere to POPIA and NURA’s policies to protect guest data and maintain confidentiality in all interactions and documentation.
Education:
o N tional Senior Certificate (Matric) or equivalent.
o A diploma or certificate in Office Administration, Hospitality, or a related field is advantageous but not mandatory.
Experience:
o Minimum of 1–2 years of experience in a front desk, reception, or customer service role, preferably in a healthcare, hospitality, or diagnostic setting. < r>o E perience with billing, appointment scheduling, or handling confidential information is an advantage.
Skills:
• E cellent verbal and written communication skills to interact with guests professionally and empathetically. < r>• S rong organizational and multitasking skills to manage multiple front desk tasks efficiently. < r>• P oficiency in Microsoft Office (e.g., Word, Excel) and experience with scheduling or billing software (training provided for NURA’s systems).
Front Desk Supervisor
Posted 23 days ago
Job Viewed
Job Description
Position Summary:
We are seeking a motivated and organized individual to join our team as a Front Desk Assistant in the Administrative & Fleet Management department in Cape Town. This role is vital in ensuring the smooth operation of front desk responsibilities and providing support to our administrative and fleet teams.
Key Responsibilities:
- Greet and assist visitors in a professional and friendly manner.
- Answer and direct phone calls to the appropriate personnel.
- Maintain front desk area, ensuring it is tidy and presentable.
- Manage incoming and outgoing correspondence.
- Provide administrative support such as data entry, filing, and scheduling.
- Assist with coordination and documentation of fleet management tasks.
- Monitor and track vehicle usage, maintenance schedules, and logs.
- Support procurement and inventory of office and vehicle supplies.
- Assist in organizing meetings, preparing agendas, and taking minutes.
Qualifications:
- High school diploma or equivalent; additional certification in Office Management or related field is a plus.
- Proven experience in a front desk or administrative role preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Familiarity with fleet management systems is an asset.
- Must have a drivers license.
Working Conditions:
- Full-time position, Monday to Friday with every 4th weekend working.
- Office-based role with occasional travel for fleet-related tasks.
- Professional and collaborative work environment.
Front Desk Manager
Posted 27 days ago
Job Viewed
Job Description
A Spa Front Desk Manager oversees the daily operations of the spa's front desk, ensuring a welcoming and efficient experience for all guests. This role involves managing appointments, handling inquiries, processing payments, and maintaining a clean and organized reception area. They also play a key role in customer service, resolving issues, and promoting spa services and packages.
Front Desk Manager
Posted today
Job Viewed
Job Description
Spa Front Desk Manager A Spa Front Desk Manager oversees the daily operations of the spa's front desk, ensuring a welcoming and efficient experience for all guests. This role involves managing appointments, handling inquiries, processing payments, and maintaining a clean and organized reception area. They also play a key role in customer service, resolving issues, and promoting spa services and packages.
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Front Desk Reception
Posted today
Job Viewed
Job Description
NURA South Africa, a collaboration between Fujifilm, a global leader in cutting-edge intelligent imaging and medical technologies, and Dr Kutty's Healthcare, an institution with deep roots in the healthcare space, is seeking a professional and welcoming Front Desk Receptionist to join our team. Our mission is to create a culture of early screening, securing lives while delivering accessible and high-quality healthcare experiences infused with the warmth of Japanese hospitality. The Front Desk Receptionist will be the first point of contact for our guests, ensuring a seamless and positive experience through exceptional customer service, efficient administrative tasks, and a commitment to NURA’s standards of excellence. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for creating a warm and professional environment. Key Responsibilities
- Front Desk Management: Maintain a professional, organized, and welcoming reception area, ensuring it reflects NURA’s commitment to hospitality and excellence.
- Guest Welcome and Hospitality: Greet guests warmly upon arrival, creating a positive first impression, and offer refreshments such as tea, coffee, or juice to enhance their experience.
- Appointment Verification: Confirm guest appointments using NURA’s scheduling system, ensuring accuracy and resolving any discrepancies promptly.
- Guest Registration: Assist guests with the registration process, collecting necessary personal and medical information accurately and efficiently while maintaining a friendly demeanor.
- Billing and Payments: Process billing for screening services, provide clear explanations of charges, and handle payments in accordance with NURA’s financial policies.
- Consent Forms: Obtain and verify signed consent forms for health screenings, ensuring compliance with the Protection of Personal Information Act (POPIA) and NURAs protocols.
- Report Preparation: Print, bind, and organize final health screening reports for guests, ensuring accuracy, confidentiality, and professional presentation.
- NURA Wristband Fitting: Fit guests with NURA wristbands for identification during their visit, ensuring correct application and guest comfort.
- Administrative Support: Perform general administrative tasks, such as answering phone calls, responding to inquiries, and coordinating with clinical and guest relations teams to ensure a seamless guest experience.
- Compliance and Confidentiality: Adhere to POPIA and NURA’s policies to protect guest data and maintain confidentiality in all interactions and documentation.
- Excellent verbal and written communication skills to interact with guests professionally and empathetically.
- Strong organizational and multitasking skills to manage multiple front desk tasks efficiently.
- Proficiency in Microsoft Office (e.g., Word, Excel) and experience with scheduling or billing software (training provided for NURA’s systems).
- Basic numerical skills for accurate billing and payment processing.
Front Desk Office Administrator
Posted 5 days ago
Job Viewed
Job Description
Are you the kind of person who keeps everything running smoothly with a smile? Were looking for a vibrant, organized, and confident Front Desk Office Administrator to become the face and heartbeat of our office.
If you're a proactive multitasker with a keen eye for detail and a flair for communication, we want to hear from you! Join a dynamic and inclusive team where no two days are the same.
What You'll Be Responsible For :
Warmly welcoming and assisting visitors, clients, and staff
Managing incoming calls and emails professionally
Scheduling appointments, meetings, and coordinating travel
Planning and organizing team birthdays and monthly team-building events
Creating and managing purchase orders daily
Overseeing filing for debtors, creditors, and audit prep
Coordinating vehicle servicing, repairs, and insurance profiles
Supporting BBBEE-related activities and documentation
Running occasional office errands
Managing and distributing staff workwear
Handling deliveries : receiving supplier goods and dispatching customer orders / payments
Monitoring and maintaining office supplies, including first aid stock
Communicating internal notices and updates effectively
Ensuring office documentation is up-to-date, accurate, and well-organized
Flexibility is key! You may occasionally be required to assist with additional duties aligned with business needs.
What Youll Need to Succeed :
A valid drivers license and access to your own vehicle
Proficiency in Microsoft Office (Word and Excel)
Basic knowledge of bookkeeping
Strong organizational , administrative , and communication skills
A polished, professional appearance and friendly attitude
Ability to prioritize , multitask , and work well under pressure
Why Join Us?
A collaborative, energetic team culture
Opportunities to grow your skills in a corporate environment
Make a real impact in the day-to-day success of the business
Create a job alert for this search #J-18808-LjbffrFront Desk Office Administrator
Posted 11 days ago
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Job Description
Join to apply for the Front Desk Office Administrator role at ExecutivePlacements.com - The JOB Portal
1 week ago Be among the first 25 applicants
Join to apply for the Front Desk Office Administrator role at ExecutivePlacements.com - The JOB Portal
SUMMARY:
An established leader in the manufacture and supply of thermoplastic products is seeking a vibrant, well-presented, and confident Front Desk Office Administrator to join their dynamic corporate team in Killarney Gardens, Cape Town.
Recruiter:
West Coast Personnel
Job Ref:
CPT000348/SM
Date posted:
Thursday, July 3, 2025
Location:
Killarney Gardens, South Africa
Salary:
R12k Monthly
SUMMARY:
An established leader in the manufacture and supply of thermoplastic products is seeking a vibrant, well-presented, and confident Front Desk Office Administrator to join their dynamic corporate team in Killarney Gardens, Cape Town.
POSITION INFO:
The ideal candidate is proactive, deadline-driven, and able to multitask efficiently in a fast-paced environment. If you're a go-getter who thrives under pressure, communicates clearly, and enjoys being part of a diverse team, this could be the perfect opportunity for you.
Minimum Requirements:
- Matric Certificate
- 5+ years’ experience in similar role
- Valid driver’s license and own vehicle
- Proficient in Microsoft Office (Word and Excel)
- Basic bookkeeping knowledge
- Strong organizational and communication skills
- Professional appearance and demeanour
- Ability to manage multiple tasks and prioritize effectively
- Greet and assist visitors professionally
- Handle incoming calls and emails
- Schedule meetings and appointments
- Coordinate travel arrangements
- Organize staff birthday celebrations and monthly team-building initiatives
- Create and manage purchase orders daily
- File documents for debtors, creditors, and audit preparation
- Schedule and monitor vehicle servicing and repairs
- Assist in managing insurance profiles and claims
- Support BBBEE project activities
- Run errands as required
- Manage office supply inventory
- Oversee staff workwear distribution
- Receive supplier deliveries and manage outgoing customer deliveries and payments
- Manage onsite first aid supplies
- Handle internal staff communications and notice distribution
- Maintain organized and up-to-date filing systems
- From time to time, responsibilities may be adjusted depending on business needs, but will remain reasonable and related to the role.
Please submit your CV, head & shoulder photo & Matric Certificate.
If you do not receive feedback within two weeks of the closing date, please consider your application unsuccessful.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Advertising Services
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