257 Hotel IT jobs in South Africa

VACANCY:
Hotel General Manager: Khayalami Hotel - Mbombela

SALARY: R25000
based on experience and qualifications with company benefits

THIS IS A LIVE IN POSITION / TO START: ASAP

POSITION SUMMARY:

The Hotel General Manager is responsible for all aspects of operations at the hotel including the day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stake holders.

In this role, you will be required to oversee day-to-day operations and overall management of the property, staff, and Company assets, and must possess the commercial accountability for budgeting, accounting, planning, marketing, organizing, and directing all property and associated services for the Khayalami Hotel Group

Further responsible for managing the management team (HOD's) and overall hotel targets to deliver an excellent guest experience.

RESPONSIBILITIES

Responsible for managing the full operations, service, logistics and activities of the Hotel Team, with special focus on Food & Beverage/Restaurant Management.

Ensure that guests receive exceptional levels of personalised service

Assist the HOD's in ensuring that guest spaces and facilities are impeccably maintained and fully functional.

Ensure that policies, processes and standards directly affecting the guests reflects their safety, security and preferences.

Develop, implement and monitor systems and methods that capture and communicate guest preferences

Ensure that brand standards are upheld, ensuring a streamlined and effective structure in line with hospitality trends.

Effective departmental meetings take place, accurate minutes are taken and follow ups completed.

Assist in achieving the best procurement agreements for the property

To keep the property innovative in its guest experience and up to date with both competitor offerings and current trends in the hospitality industry.

Be readily available to deal with all guest queries and complaints.

Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion.

Minimum Requirements

Hospitality Certificate or Hospitality Management Diploma qualification

At least 10 years experience within the hospitality industry in 3- & 4-star property with at least 30 rooms

Must have at least 5 years of general management experience

Advanced computer skills including Hotel PMS systems

Good knowledge of F&B, rooms division

High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.

Excellent Communication Skills

High degree of self-motivation and ambition

Code 8/10 Driver's licence.

Email a comprehensive CV to (NB: Our Gmail account used for filtering only)

Indicate the position you are applying for in the subject. Only shortlisted applicants will be contacted. If you have not received a response within 10 days after the closing date, please consider your application as having been unsuccessful.

Sala Beach House is looking for an inspiring 
Hotel Manager
 to join our boutique sanctuary on KwaZulu-Natal's Dolphin Coast.

Role Summary

Reporting to the General Manager, this hands-on leadership role calls for a true all-rounder with both Food & Beverage expertise and Rooms management experience. Success in this role means creating seamless guest journeys, leading a motivated team, driving operational excellence, and ensuring sustainable profitability – all while reflecting the barefoot luxury and coastal elegance of Sala Beach House.

Responsibilities

• Create unforgettable guest experiences that embody Sala's values of warmth, wellness, and barefoot luxury
• Oversee and manage event planning, including liaising with wedding and event planners to deliver flawless special occasions
• Lead day-to-day operations across Rooms, Food & Beverage, Wellness, and Guest Services
• Inspire, mentor, and support a high-performing team culture rooted in excellence
• Manage financial performance, optimising resources while maintaining quality
• Uphold operational standards, compliance, and sustainability commitments
• Collaborate closely with the General Manager to deliver on strategic goals

Qualifications

• Proven leadership in luxury or boutique hospitality
• Strong background in both Food & Beverage and Rooms operations
• Experience in managing weddings, events, or special occasions at a luxury property
• Excellent communication and interpersonal skills
• Ability to balance guest satisfaction with operational profitability
• Relevant hospitality qualifications or certifications an advantage

If you're ready to shape the next chapter of Sala's story, we'd love to hear from you.

Key Responsibilities Student Engagement & Support

• Serve as the first point of contact for all student inquiries, concerns, and requests.
• Provide guidance and information about residence facilities, rules, and services.
• Foster a supportive, approachable, and professional atmosphere in the residence.

• Conduct regular walkthroughs of the residence to monitor cleanliness, safety, and maintenance.
• Report and escalate maintenance issues to contractors/maintenance teams.
• Follow up on outstanding repairs and ensure timely resolution.
• Ensure communal spaces (lounges, kitchens, laundry areas, study rooms) are tidy, functional, and welcoming.

• Oversee housekeeping standards and conduct spot checks to maintain hotel-level cleanliness.
• Coordinate with cleaning staff to ensure daily schedules are adhered to.
• Monitor and enforce compliance with hygiene and safety protocols.

• Maintain logs of student issues, maintenance requests, and inspections.
• Provide daily/weekly reports to management on residence operations.
• Assist with check-ins, check-outs, and room inspections at the start/end of leases.

• Strong background in hotel or hospitality management.
• Excellent interpersonal and communication skills.
• Professional, approachable, and service-oriented demeanor.
• Superior organizational and problem-solving abilities.
• Ability to manage multiple tasks under pressure.
• Eye for detail with a high standard for cleanliness, service, and presentation.

• Proven experience in hotel management, front-of-house, or hospitality leadership roles.
• Previous experience in premium student housing is advantageous.
• Strong administrative and reporting skills.
• Familiarity with maintenance processes and building operations.
• Must be flexible to work occasional evenings/weekends when required.

• High levels of student satisfaction and positive feedback.
• Timely resolution of maintenance and service issues.
• Consistent cleanliness and upkeep of residence spaces.
• Accurate reporting and proactive problem-solving.
• Delivery of service standards comparable to a high-end hotel

Hotel Manager – Luxury Boutique Hotel | Cape Town

Kendrick Recruitment is seeking an experienced and dynamic Hotel Manager to lead the operations of a prestigious luxury boutique hotel in Cape Town . This is an excellent opportunity for a hands-on professional with a strong background in guest service, team leadership, and operational excellence.

Oversee day-to-day hotel operations, ensuring seamless service delivery and guest satisfaction.

Lead, mentor, and manage all hotel staff, fostering a culture of accountability and excellence.

Maintain the highest standards of service, presentation, and cleanliness throughout the property.

Monitor financial performance, including budgeting, forecasting, and cost control.

Ensure compliance with company policies, health and safety regulations, and local legislation.

Handle guest feedback and resolve issues promptly to maintain high levels of satisfaction.

Collaborate with department heads to implement operational strategies and process improvements.

Drive staff training and development initiatives to enhance skills and service standards.

Proven experience as a Hotel Manager or similar senior role within a luxury boutique or 5-star hotel environment.

Strong leadership, communication, and interpersonal skills.

Exceptional organisational and problem-solving abilities.

Commercially astute, with experience managing budgets and optimising revenue.

Hands-on approach with the ability to work in a fast-paced, dynamic environment.

Commitment to delivering exceptional guest experiences and maintaining high standards.

Ability to work independently and lead by example.

This role offers an exciting opportunity for an accomplished hotel professional to take charge of a luxury boutique property in Cape Town, driving operational excellence and delivering outstanding guest experiences.

Hotel Manager – Luxury Hotel, Umhlanga, KZN

Kendrick Recruitment is seeking an experienced and dynamic Hotel Manager to lead operations at a prestigious luxury hotel in Umhlanga, KwaZulu-Natal. This senior leadership role requires a highly motivated individual with extensive experience across Rooms, Food & Beverage, and executive hotel management in a five-star environment.

Key Responsibilities:

Hotel Leadership and Management:

Ensure the delivery of exceptional guest experiences and service recovery across all areas of the hotel.

Actively embody and promote the hotel’s mission, values, and service standards.

Maintain constant presence on the floor, interacting constructively with staff and guests.

Conduct regular property inspections and ensure all maintenance, housekeeping, and safety requirements are met.

Manage day-to-day hotel operations, including Front Office, Rooms, Food & Beverage, Housekeeping, Spa, and Security.

Serve as Hotel Manager-on-Duty when required, overseeing peak operations and guest interactions.

Lead VIP room inspections and ensure all guest areas meet luxury standards.

Team Leadership and Development:

Manage, mentor, and coach the Senior Management team, ensuring adherence to operational and service standards.

Oversee staff appraisals, performance management, and succession planning.

Ensure effective rostering to balance labour efficiency with service quality and staff welfare.

Support continuous training and development opportunities for all team members.

Foster a culture of teamwork, engagement, and guest-oriented service.

Financial and Operational Oversight:

Monitor and manage hotel budgets, revenue, and profitability.

Analyse financial and operational data to identify risks and opportunities.

Support Sales and Marketing initiatives, representing the hotel at supplier meetings and industry events.

Ensure all revenue is accurately recorded and reported in accordance with hotel systems.

Guest Experience and Service Excellence:

Ensure all guest interactions exceed expectations and adhere to the hotel’s luxury standards.

Respond promptly and effectively to guest feedback and complaints.

Collaborate with executive teams to anticipate guest needs and enhance the overall guest journey.

Protect the hotel’s reputation by maintaining high standards of service, safety, and security.

Compliance, Health, and Safety:

Ensure compliance with legal, health, and safety regulations at all times.

Maintain awareness of emergency procedures and proactively manage risk.

Uphold confidentiality and integrity in all hotel operations and employee matters.

Requirements:

Degree or equivalent qualification in Hospitality Management, Business, or related field.

Minimum 5 years’ Hotel Manager experience, including at least 3 years in Executive Management.

Minimum 5 years’ experience in Rooms Management and Food & Beverage at a senior level in a 5-star hotel.

Proficiency in Microsoft Office, Opera, and Micros systems.

Strong knowledge of revenue management, budgeting, and financial analysis.

Proven track record in guest interaction, service recovery, and high-end hospitality standards.

Highly presentable with excellent verbal and written English communication skills.

Ability to work flexible hours, weekends, holidays, late shifts, and travel as required.

Salary: Negotiable depending on experience.

This is a rare opportunity for a senior hospitality professional to lead a luxury hotel, ensuring operational excellence, outstanding guest experiences, and a motivated and high-performing team in Umhlanga.

Company Description

Village n Life has been transforming bold ideas into thriving, sustainable hospitality and tourism ventures in South Africa's most sought-after destinations since 1994. From Cape Town to Hermanus, Langebaan, and the Garden Route, our portfolio spans hotels, nature retreats, serviced apartments, and tourism-related commercial ventures. We set new standards in guest experience and operational excellence. We believe our success comes from attracting and empowering talented individuals who share our passion for hospitality and industry-shaping ideas. Join us to make a visible impact in the future of tourism in South Africa.

Role Description

This is a full-time on-site role for a Hotel System Distribution Coordinator, located in Campsbay, Cape Town. The Distribution Coordinator will assist in managing system distribution, rate building, troubleshooting and content updates, where daily tasks include overseeing the distribution systems, ensuring accurate inventory counts, and collaborating with various departments to optimize distribution processes. Strong communication skills will be vital for coordinating between different teams and stakeholders.

ONLY applicants with experience in hotel distribution will be considered. (non negotiable)

Qualifications

• Experience in System Distribution
• Strong Analytical Skills and understanding of Key Performance Indicators
• Excellent Communication skills
• Proficiency in hotel management systems (Opera, Siteminder, OTAs and Nightsbridge)
• Ability to work on-site in the City of Cape Town
• Ability to run small projects
• Ability to work in a team

Who We Are
We are a premium residence that combines the comfort and service standards of a high-end hotel with a welcoming, supportive community. Our mission is to create a safe, well-managed and professional environment where residents can thrive.

Who We’re Looking For
We are looking for a Hotel Manager who demonstrates exceptional hospitality, professionalism and attention to detail. The ideal candidate will have a strong background in hotel or hospitality management and the ability to maintain a polished, high-standard living environment. You will be the “face” of the residence, ensuring every resident experiences a safe, clean and welcoming environment.

What You’ll Do

Resident Engagement and Support

• Serve as the first point of contact for all resident inquiries, concerns and requests
• Provide clear guidance on residence facilities, rules and services
• Foster a professional, approachable and supportive atmosphere

Operations and Inspections

• Conduct regular walk-throughs to ensure cleanliness, safety and proper maintenance
• Coordinate and follow up on maintenance with contractors or in-house teams
• Ensure communal areas are always tidy, functional and inviting

Cleanliness and Standards

• Oversee housekeeping operations and perform regular quality checks to maintain hotel-level standards
• Coordinate cleaning schedules and ensure compliance with hygiene and safety protocols

Administration and Reporting

• Maintain accurate records of resident issues, maintenance requests and inspections
• Provide daily or weekly reports to management on residence operations
• Support check-in, check-out and room inspection processes

What You Need

• Proven experience in hotel management, front-of-house, or hospitality leadership roles
• Previous experience in premium residential management is advantageous
• Strong administrative, organisational and reporting skills
• Familiarity with maintenance processes and building operations
• Flexibility to work occasional evenings and weekends as required

The Hotel Group Manager will be responsible for the overall strategic, operational, and financial management of the three properties. The role ensures that all establishments operate efficiently, maintain exceptional guest satisfaction, meet profitability goals, and adhere to brand standards.

Key Responsibilities

1. Operational Management

• Oversee daily operations across all three properties, ensuring smooth running of front office, housekeeping, food & beverage, and maintenance.
• Implement and monitor standard operating procedures (SOPs) for service excellence and consistency.
• Coordinate staff scheduling to optimize productivity and manage costs.
• Ensure compliance with health, safety, and licensing regulations .

1. Financial & Business Performance

• Prepare and manage annual budgets , monthly forecasts, and financial reports for each property and the group as a whole.
• Monitor and improve occupancy rates, average daily rates (ADR), and revenue per available room (RevPAR) .
• Control costs and identify opportunities to improve profitability.

1. Sales, Marketing & Guest Relations

• Develop and execute marketing and sales strategies , including online presence, partnerships, and promotions.
• Maintain strong relationships with corporate clients, travel agents, and event planners .
• Oversee guest experience standards, ensuring